Use & Processing · Company practice
PHI may be used and disclosed for health care operations, including analytics, technology development, and AI support
Wheel Provider Group may use and disclose Protected Health Information for health care operations, including internal administration, clinician evaluation, quality assessment and improvement, business management, customer/patient support, complaint handling, auditing and compliance, care coordination, population health management, data analytics, clinical protocol and technology development, AI-assisted documentation support, and workflow optimization.
Supporting quotations
C. Health Care Operations. We may use and disclose your Protected Health Information for our health care operations, which include internal administration and planning and various activities that improve the quality and cost effectiveness of the care that we deliver to you. For example, we may use Protected Health Information to evaluate the quality and competence of our clinicians and other health care professionals, to conduct quality assessment and improvement activities, to manage and administer our business, to support customer service and patient support, to respond to complaints and inquiries, to conduct auditing and compliance activities, to support care coordination and case management, and to support operational and clinical improvement activities, including population health management, data analytics, clinical protocol development, technology development, artificial intelligence–assisted documentation support, workflow optimization, and other activities permitted under HIPAA.