Wheel Privacy Policy (last updated February 2026) supplements the Terms of Use and covers Wheel Health and affiliates
The Wheel Privacy Policy (last updated February 2026) supplements the Terms of Use, applies to your use of the Services, and explains how Wheel Health, Inc., its corporate affiliates, and the Wheel Provider Group collect, use, and disclose information about you.
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Last updated: February 2026
This Privacy Policy explains how information about you is collected, used and disclosed by Wheel Health, Inc. (“Wheel Health”) and our corporate affiliates and the Wheel Provider Group (collectively, “Wheel”, “we”, “us” or “our”). This Privacy Policy supplements our Terms of Use and applies to your use of the Services.
Legal Rights & Agreement Rules · Restriction or exception
HIPAA Protected Health Information is excluded from this Policy and governed by the Notice of Privacy Practices
This Privacy Policy does not apply to Protected Health Information (PHI) under HIPAA; any PHI is governed by and used or disclosed solely under the Wheel Provider Group Notice of Privacy Practices, with Wheel Provider Group acting as the HIPAA covered entity and Wheel Health acting as its HIPAA business associate.
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This Privacy Policy does not apply to information that is protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”). Any collected information that constitutes PHI is governed by, and will be used and disclosed solely as permitted under, the Wheel Provider Group Notice of Privacy Practices. Wheel Provider Group is the HIPAA covered entity that provides clinical services, and Wheel Health provides certain technology, administrative, and support services to Wheel Provider Group as a HIPAA business associate. Wheel Health complies with the Wheel Provider Group Notice of Privacy Practices as business associate of the Wheel Provider Group.
Legal Rights & Agreement Rules · Permission or license
Using the Services constitutes consent to this Policy, which Wheel may update by revising the date or adding notice
By accessing or using the Services, you consent to the collection, use, and sharing of your information under this Privacy Policy, and Wheel may change the Privacy Policy from time to time by revising the date at the top of the policy and, in some cases, providing additional notice such as a homepage statement or notification.
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We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed of our information practices and the ways you can help protect your privacy.
By accessing or using the Services, you consent to our collection, use, and sharing of your information in accordance with this Privacy Policy.
Please use the links below to jump to the sections of our Privacy Policy to learn more:
Data Access & Collection · Context
Personal Information includes individual/household identifiers and professional background, license, and claim details
Personal Information is defined as any information that can individually identify or is reasonably linkable to a person or household (including name, email address, postal/physical address, and title) as well as professional background information (including resume, education, specialty, licenses/certifications, geographic practice areas, professional legal claims, and years of experience).
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As used in this Privacy Policy, “Personal Information” means any information that can be used to individually identify a person or household, and may include, but is not limited to, name, email address, postal or other physical address, title, and other information reasonably linkable to an individual or household with or without other identifying information in our possession. Personal Information also includes information relating to a person’s professional background, and may include, but is not limited to, resume, educational history, professional specialty, professional licenses and/or certifications, geographic areas of professional practice, legal claims relating to professional background, and years of professional experience.
Data Access & Collection · Company practice
Wheel collects directly provided account, client telehealth, and provider credential, practice, and communication data
Wheel collects information you provide directly (when creating an account, using interactive features, filling out forms, requesting support, applying for a job, or communicating), including Account Information (name, email, username, password, phone number), Client telehealth delivery and visit-volume details, and Provider practice and credential details (name, contact info, expertise, experience, NPI, supervising physician agreements, referrals, licenses, malpractice details, resume, and platform communications).
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We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, request customer support, apply for a job with us, or otherwise communicate with us.
The types of information we may collect from you include:
Account Information: When you register for an account on our Services, you will need to provide us with certain Personal Information to complete the registration, including information that can be used to contact or identify you, which may include your name, email address, username, password, and phone number.
If you use the Services as a client user (“Client”), we may collect information about your mode of virtual care delivery, the types of Providers you are seeking, current telehealth capabilities, quantity of patient visits per month, and any other information you choose to provide.
If you use the Services as a Provider, we may collect information about your practice, including, but not limited to, your name, address, email address, phone number, areas of expertise, years of experience, NPI number, whether you have a collaborative agreement with a supervising physician in any states, referral information, license information, malpractice details, resume information, communications you have with other users through the Services, and any other information you choose to provide.
Data Access & Collection · Company practice
Wheel collects health exchange details (with PHI governed by the HIPAA Notice) and other support or job-application data
Wheel collects Health Information (details of your exchanges with Providers, their responses, suggestions, and guidance, and interactions with digital services, with any PHI governed by the Wheel Provider Group Notice of Privacy Practices) as well as other information you choose to provide when requesting support, communicating, or applying for a job.
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Health Information: This includes details of your exchanges with Providers and their responses, suggestions, and guidance, and interactions with our digital services. Any PHI will be collected, used and disclosed in accordance with the Wheel Provider Group Notice of Privacy Practices.
Other Information You Choose to Provide: We may collect additional information that you provide, such as when you request technical or customer support, communicate with us, or apply for a job with us.
Qualifications & exceptions
Any PHI is collected, used, and disclosed in accordance with the Wheel Provider Group Notice of Privacy Practices
Data Access & Collection · Company practice
Wheel collects usage, provider earnings/consult rates, logs, cookie/beacon data, and third-party source data
Wheel automatically collects Usage Information (including Provider use of the Wheel Dashboard, onboarding trainings taken, earnings to date, and rates per consult), Log Information (browser type, access times, pages viewed/visited, and IP address), and data via cookies, web beacons, and similar technologies on the Services, mobile apps, or emails, and also obtains information from other sources to provide Services and communicate with you.
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When you access or use our Services, we automatically collect information about you, including:
Usage Information: We collect information about your activity on our Services. For example, we may collect information about how Providers use the Wheel Dashboard. We also collect information about onboarding trainings taken, earnings to date, and rates per consult.
Log Information: We may collect log information about your use of the Services, including the type of browser you use, access times, pages viewed and visited, and your IP address.
Information Collected by Cookies and Other Tracking Technologies: We and our service providers may use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used on our Services or emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. We may also use similar technologies in mobile applications or emails, where permitted by law. For more information about cookies, and how to disable them, please see “Your Choices” below.
We may obtain information from other sources and use it as contemplated herein, including to provide the Services to and otherwise communicate with you.
Use & Processing · Company practice
Wheel uses collected data for service delivery, job evaluation, marketing, analytics, and fraud/security protection
Wheel may use information about you to provide, maintain, and improve Services, deliver requested products/services, send technical notices and security/administrative alerts, inform you of job opportunities and evaluate suitability, provide customer service, send promotional and event communications from Wheel and others, monitor trends and usage, detect and prevent fraud and illegal activities, protect rights and property, and carry out any other purpose for which the information was collected.
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We may use information about you for various purposes, including to:
Provide, maintain and improve our Services;
Provide and deliver the products and services you request, and send you related information;
Send you technical notices, updates, security alerts, and support and administrative messages;
Inform you of job opportunities and evaluate your suitability for a job;
Respond to your comments, questions, and requests, and provide customer service;
Communicate with you about products, services, offers, promotions, rewards, and events offered by Wheel and others, and provide information we think will be of interest to you;
Monitor and analyze trends, usage, and activities in connection with our Services;
Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Wheel and others; and
Carry out any other purpose for which the information was collected.
Retention & Deletion · Company practice
Aggregated or de-identified clinical data may be used for AI/ML, shared with third parties, and retained indefinitely
Wheel may use aggregated or de-identified clinical data (which cannot reasonably identify you) to improve automation and care and for analytics, research, product development, machine learning, and other business purposes; once de-identified, it is no longer personal information and may be shared with third parties and retained indefinitely.
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We may use aggregated or de-identified clinical data, which cannot reasonably be used to identify you, for various purposes, including, for example, to improve our automation, to improve care, for analytics, research, product development, machine learning, and other business purposes. Once de-identified, this information is no longer personal information and may be shared with third parties and retained indefinitely. Additional information regarding telehealth services is described in the Wheel Provider Group Telehealth Informed Consent.
Sharing & Disclosure · Company practice
Wheel shares information with vendors, AI clinical-documentation providers, other users, affiliates, and third parties
Wheel may share information about you with vendors, consultants, and service providers (including hosting providers and payment processors), artificial intelligence service providers (including to assist in generating medical documentation and supporting clinical workflows), other users of the Services, current and future parents, affiliates, and subsidiaries, with your consent or direction, and with third parties for lawful commercial and operational purposes such as analytics, benchmarking, and product/service development.
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We may share information about you as follows or as otherwise described in this Privacy Policy:
With vendors, consultants and other service providers, including, but not limited to, hosting providers and payment processors, who need access to such information to carry out work on our behalf;
To artificial intelligence service providers, including to assist in generating medical documentation and supporting certain clinical workflows;
With other users of the Services;
Between and among Wheel and its current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and
With your consent or at your direction.
With third parties for lawful purposes, including analytics, benchmarking, product and service development, and other commercial and operational purposes, consistent with applicable law.
Sharing & Disclosure · Company practice
Wheel may share information for legal compliance, policy/Terms enforcement, safety, or mergers and acquisitions
Wheel may share information about you in response to a request if it believes disclosure is in accordance with or required by law, regulation, or legal process, if your actions are inconsistent with user agreements or policies or to protect the rights, property, and safety of Wheel or others, to prevent, investigate, or act against Terms of Use violations, and in connection with or during negotiations of any merger, asset sale, financing, or acquisition.
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In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Wheel or others;
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
To prevent, investigate, or take action against violation of the Terms of Use;
Data Access & Collection · Company practice
Third-party analytics partners like Google Analytics may use cookies and beacons to track activity across sites and apps
Wheel may partner with third parties such as Google Analytics to set cookies or use web beacons on the Services or in emails and collect information about your online activities across different websites and mobile applications over time (including non-Wheel properties) for analysis and reporting; users are directed to Google's privacy resources to review its principles or opt out of Google Analytics browser cookies.
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From time to time, we may partner with certain third parties, such as Google Analytics, to collect, analyze, and use some of the information described above. For example, we may allow third parties to set cookies or use web beacons on the Services or in email communications from Wheel. The information collected by third parties using these technologies may be used to engage in analysis and reporting. These third parties may set and access cookies on your computer or other device and may collect information about your online activities across different websites or services over time, including on websites and mobile applications that are not owned or operated by Wheel.
Security & Safeguards · Restriction or exception
Wheel is not responsible for third-party sites linked to or from the Services and cannot guarantee internet security
Wheel does not control, endorse, screen, or take responsibility for the privacy practices or content of third-party websites or mobile apps linked to or from the Services (visiting them is at your own risk), and although Wheel takes reasonable measures to protect information from loss, theft, misuse, and unauthorized access, disclosure, alteration, or destruction, internet transmissions cannot be guaranteed to be completely secure.
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Our Services may contain links to other web sites. Other web sites may also reference or link to our Services. These other web sites are not controlled by Wheel. We encourage our users to be aware when they leave our Services to read the privacy policies of each and every web site that collects personally identifiable information. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other web sites or mobile applications. Visiting these other web sites is at your own risk.
While Wheel takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction, please be advised that when information is transmitted over the internet, it cannot be guaranteed to be completely secure.
Data Access & Collection · Company practice
Wheel does not respond to Do Not Track signals, and non-U.S. users authorize transfer and processing in the U.S.
The Services do not respond to browser "Do Not Track" signals and continue collecting information even when DNT is activated. The Services are intended for use in the United States only, and accessing the Services or submitting information from outside the U.S. explicitly authorizes the transfer to and processing of provided and automatically collected information in the United States.
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Some web browsers have “Do Not Track” or similar features that allow you to tell each website you visit that you do not want your activities on that website tracked. At present, our Services do not respond to “Do Not Track” signals and consequently, the Services will continue to collect information about you even if your browser’s “Do Not Track” feature is activated.
The Services are intended for use in the United States of America only. If you access our Services or contact us from outside of the United States of America, please be advised that (i) any information you provide to us or that we automatically collect will be transferred to the United States of America; and (ii) that by accessing our Services or submitting information, you explicitly authorize its transfer to and subsequent processing in the United States of America in accordance with this Privacy Policy.
Retention & Deletion · User right or choice
Users may update or delete account data or deactivate accounts, subject to legal/business and cache/archive retention
You may update, correct, or delete information about you at any time by logging into your account or emailing support@wheel.com, and may deactivate your account under Account Settings, but Wheel may retain certain information as required by law or for legitimate business purposes and may retain cached or archived copies for a certain period of time.
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You may update, correct, or delete information about you at any time by logging into your account or by emailing us at support@wheel.com. If you wish to deactivate your account, you may do so by logging into your account and selecting that option under Account Settings, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Qualifications & exceptions
Wheel may retain certain information as required by law or for legitimate business purposes and cached or archived copies for a certain period of time
Account & Service Control · User right or choice
Users may opt out of promotional messages (while keeping transactional ones) and reject browser cookies
You may opt out of promotional communications by following message instructions or emailing support@wheel.com (though Wheel may still send non-promotional account or ongoing business-relations messages), and you may set your browser to remove or reject cookies, which could affect Services availability and functionality.
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You may opt out of receiving promotional communications from us by following the instructions in those communications or by emailing us at support@wheel.com. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Services.
Account & Service Control · User right or choice
California residents have Shine the Light disclosure rights and CCPA rights, subject to statutory exemptions
California residents may email privacy@wheel.com under Shine the Light to request information regarding third parties to whom Wheel disclosed certain categories of information during the preceding year for direct marketing purposes, and have CCPA rights to disclosures, access, deletion, and limiting sharing of Personal Information (excluding public government information or data covered by GLBA, HIPAA, or FCRA).
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California Shine the Light: Residents of the State of California have the right to request information from Wheel regarding other companies to whom the company has disclosed certain categories of information during the preceding year for the other companies' direct marketing purposes. If you are a California resident and would like to make such a request, please email privacy@wheel.com.
California Consumer Privacy Act: The California Consumer Privacy Act ("CCPA") provides California residents with the right to receive certain disclosures regarding the collection, use, and sharing of "Personal Information," as well as the right to know/access, delete, and limit sharing of Personal Information. The CCPA defines "Personal Information" to mean "information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household." Certain information we collect may be exempt from the CCPA because it is considered public information (e.g., it is made available by a government entity) or covered by a specific federal privacy law, such as the Gramm–Leach–Bliley Act, the Health Insurance Portability and Accountability Act, or the Fair Credit Reporting Act.
To the extent that we collect Personal Information that is subject to the CCPA, that information, our practices, and your rights are described below.
Qualifications & exceptions
Certain information may be exempt from the CCPA as public government information or because it is covered by GLBA, HIPAA, or FCRA
Data Access & Collection · Company practice
CCPA notice covers IP/targeted ads, SSN/driver's license for background checks, precise GPS with permission, and age
Under CCPA notice at collection, Wheel collects Personal Identifiers (IP address automatically to identify you, gauge activity, measure effectiveness, and serve targeted ads; name, phone, and email for work opportunities; and Social Security or Driver's License numbers for authentication, fraud prevention, and background checks/screening), Geolocation data (general IP location and, with first-use permission, precise GPS coordinates), and Protected classifications (age for minor-privacy compliance), uses them for compatible business/operational purposes, and shares them with Service Providers restricted to engagement-related uses.
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You have the right to receive notice of the categories of Personal Information we collect, and the purposes for which those categories of Personal Information will be used. This notice should be provided at or before the time of collection. The categories we use to describe the information are those enumerated in the CCPA.
Personal identifiers: We collect your IP address automatically when you use our Services. We may use this information to identify you, gauge online activity on our website, measure the effectiveness of online services, applications, and tools, and to serve targeted advertisements based on your online activities. If you provide us with your name, phone number, and email, then we will collect those personal identifiers as well. We use this information to notify you of work opportunities should one arise. We may collect your Social Security number or Driver's License number. We use this information to identify you, authenticate and collate information about you, prevent fraud, and conduct background checks or other screening activities.
Geolocation data: As described above, we collect your IP address automatically when you use our Services. We may be able to determine your general location based on your device's IP address. When you use the Services for the first time, we may ask for your permission to collect your precise location (i.e., your GPS coordinates).
We may use any of the categories of information listed above for other business or operational purposes compatible with the context in which the Personal Information was collected.
We may share any of the above-listed information with Service Providers, which are companies that we engage for business purposes to conduct activities on our behalf. Service Providers are restricted from using Personal Information for any purpose that is not related to our engagement. The categories of Service Providers with whom we share information and the services they provide are described in this Privacy Policy.
Protected classifications: We collect your age in order to comply with laws that restrict collection and disclosure of personal information belonging to minors.
Account & Service Control · Procedure
CCPA requests require identifier-matching verification, and authorized agents must provide notarized statements
California residents have the right to request disclosure of Personal Information collected, used, disclosed, or sold; Wheel verifies requests to know/access or delete by matching personal identifiers against previously collected data, and requires notarized statements confirming the identity and authority of any authorized agent making a request on your behalf (obtainable via privacy@wheel.com).
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You have the right to request that we disclose to you the Personal Information we collect, use, disclose, or sell. In order to process your request to know/access your Personal Information or delete your Personal Information we may ask you to take additional steps to verify your request or identity.
In order to process your request to know about or delete personal information we collect or disclose, we must verify your request. We do this by providing personal identifiers we can match against information we may have collected from you previously.
If you have authorized someone else to make requests on your behalf, we will require that you provide notarized statements confirming the identity and authority of that person. Such notarized statements can be obtained by emailing privacy@wheel.com.
Account & Service Control · User right or choice
California residents may email privacy@wheel.com to access/download or request deletion of Personal Information
Subject to identity verification, you may email privacy@wheel.com to request and download specific pieces of Personal Information collected about you (including sources, collection purposes, and third parties/service providers with whom it is shared) and to request deletion of Personal Information collected directly from you in certain circumstances, though Wheel may decline or limit deletion for legal reasons and will explain why.
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You have the right to request access to Personal Information collected about you and information regarding the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it. To protect our customers' Personal Information, we are required to verify your identity before we can act on your request.
You have the right to request in certain circumstances that we delete any Personal Information that we have collected directly from you. To protect our customers' Personal Information, we are required to verify your identity before we can act on your request. We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.
You may submit a request to exercise your rights by emailing privacy@wheel.com, where you can request and download specific pieces of information we have collected.
Qualifications & exceptions
Wheel may have a reason under the law not to comply with a deletion request or to comply in a more limited way
Sharing & Disclosure · Company commitment
CCPA rights include non-discrimination and incentive opt-out; Wheel states it does not sell Personal Information
You have the right to be free from discrimination for exercising CCPA rights and may voluntarily participate in or opt out at any time from promotional incentives for sharing information. Wheel does not offer a sale opt-out because it states it does not sell Personal Information under the CCPA (or share it solely for compensation), and De-Identified Information is not subject to CCPA/CPRA rights.
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You have the right to be free from discrimination based on your exercise of your CCPA rights. We may run promotions from time to time wherein we incentivize a consumer to share certain pieces of information with us. Participation in these incentives is voluntary, and you may opt out of the data sharing at any time.
Wheel does not offer an opt-out from the sale of personal information because Wheel does not engage in the sale of personal information as contemplated by the CCPA. As noted elsewhere in this disclosure, we share personal information with other businesses for a variety of reasons. While we often benefit from such exchanges, we do not share personal information for the sole purpose of receiving compensation for that information. For avoidance of doubt, De-Identified Information is not Personal Information and therefore is not subject to the CCPA/CPRA rights described in this section.
Account & Service Control · Procedure
California consumers may use Secretary-of-State-registered or individual authorized agents with notarized affidavits
Under the CCPA/CPRA Notice for California residents, you may authorize another individual or a business registered with the California Secretary of State as an authorized agent to make requests on your behalf, provided both you and the agent complete notarized affidavits verifying the agent's identity and authority.
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You may authorize another individual or a business registered with the California Secretary of State, called an authorized agent, to make requests on your behalf. We require that you and the individual complete notarized affidavits in order to verify the identity of the authorized agent and confirm that you have authorized them to act on your behalf.
Wheel respects your privacy and is committed to maintaining the confidentiality of your personal information. This privacy notice (this “Notice”) for California residents applies solely to residents of the State of California (“consumer” or “you”). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and, as amended, the California Privacy Rights Act of 2020 (“CPRA”). This Notice describes how Wheel Health, Inc. (“Wheel”) and our corporate affiliates (collectively, “Wheel,” “we,” “us,” or “our”) collect information (“Personal Information”) that is subject to the CCPA and CPRA, your rights under the CCPA and CPRA, and how you can enforce those rights under the CCPA and CCPRA.
Data Access & Collection · Company practice
California Notice covers identifiers, employment/financial data, and CPRA sensitive data (SSN, pay, demographics)
Under the California Consumers Notice, Wheel collects Identifiers (name, home address, phone, DOB, SSN, email, LinkedIn), CCPA Personal Information (including education, employment status/history, and direct deposit/compensation financial info), CPRA Sensitive Personal Information (SSN, direct deposit info, ethnicity/race, disability, Hispanic/Latino status, sexual orientation, and tobacco use—collected and used only for limited purposes), Education Information, and Professional/Employment-related Information.
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Category Examples
Identifiers Name, Home Address, Phone Number, DOB, SSN, Email, LinkedIn
Personal Information under the CCPA Name, SSN, Address, Phone Number, Education, Employment Status/History, Financial Information (direct deposit info and compensation)
Sensitive Personal Information under the CPRA SSN, Direct Deposit Info, Ethnicity/Race, Disability, Hispanic/Latino, Sexual Orientation, Tobacco User
Education Information Education (School, Degree, Graduation Year, Field of Study)
Professional/Employment-related Information Hire Date, Job Title (and Job Code), Employee ID #, Wheel Email Address, Employment Status, Offer Letter, Resume, Cover Letter, Current Job Title, Current Company
Under the CPRA, we collect the types of sensitive personal information described in the Examples of Personal Information We Collect From You section above. Wheel Health only collects and uses sensitive personal information for certain limited purposes, such as your Social Security Number.
Retention & Deletion · Company practice
Wheel uses California data for recruiting, background checks, HR/payroll, and analytics, and retains it as necessary
Wheel uses and discloses California Personal Information for recruitment/interviewing/vetting, employment and client engagement background checks, administering applications/software/systems, onboarding and continued employment/engagement decisions, payroll and compensation, organization management, employment/contractor verification responses, and research/analytics to improve products and services, and stores it as long as necessary for the original purpose and legitimate business, legal, regulatory, or compliance obligations.
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Although not an exhaustive list, Wheel uses and discloses your Personal Information for the following purposes:
Recruitment, interviewing, and vetting candidates for employment
Background checks for employment and client engagement services
Administering our applications, software, and systems
Onboarding and decisions about continued employment or engagement
Payroll and other compensation
Organization management and administration
Responding to employment/contractor verification inquiries
Research and analytical purposes to improve products and services as necessary
We store personal information for as long as necessary to carry out the purpose for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Account & Service Control · User right or choice
California consumers have the Right to Know and Right to Delete, subject to federal, state, and local retention laws
California consumers have the Right to Know (requesting categories of Personal Information collected, disclosed for a business purpose, or sold; categories of sources; categories of third parties with whom Wheel shares or sells it; business/commercial purposes; and specific pieces collected) and the Right to Delete Personal Information collected from them, subject to exceptions and federal, state, and local retention requirements.
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You have the following rights regarding your Personal Information maintained by Wheel:
You have the right to know about the Personal Information that the Wheel collects about you. You can request that we disclose to you:
Categories of Personal Information that Wheel has collected about you, disclosed about you for a business purpose, or sold;
Categories of sources from which the Personal Information is collected;
Categories of third parties with whom Wheel shares or to whom Wheel sells Personal Information;
The business or commercial purpose for collecting and selling Personal Information; and
Specific pieces of Personal Information that Wheel has collected about you.
Instructions on exercising your rights are below.
You have the right to request Wheel delete Personal Information collected from you, subject to certain exceptions. Wheel will need to assess federal, state, and local retention requirements when responding to your deletion request.
Instructions on exercising your rights are below.
Qualifications & exceptions
Right to Delete is subject to exceptions and federal, state, and local retention requirements
Sharing & Disclosure · Company commitment
Wheel states it does not sell Personal Data and requires signed consent for any sale, excluding de-identified data
California consumers have the right to opt out of any sale or sharing of Personal Information; Wheel states it does not sell, disclose, share, or transfer Personal Data for commercial benefit or in compensation for services (though it shares Personal Information with service-provider vendors for background/sanction screenings and administrative, security, or operational functions, and this does not restrict use/disclosure of De-Identified Information), and will ask you to sign a separate consent if it ever desires to transfer Personal Information as a sale.
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You have the right to submit a request to opt out of any sale or sharing of your Personal Information. While Wheel does not sell your Personal Information we may share your Personal Information with a third-party vendor after entering into a service provider agreement. Sharing is done for purposes such as background screenings, sanction screenings, etc.
However, WE DO NOT SELL, DISCLOSE, SHARE OR TRANSFER DATA FOR THE COMMERCIAL BENEFIT OF ANY PARTY. WE MAY PAY MONETARY COMPENSATION TO THOSE PROVIDING OR ASSISTING US IN PROVIDING THE SERVICES THAT YOU HAVE REQUESTED WHEN YOU ENGAGED OUR SERVICES AND SOME OF THOSE SERVICES MAY REQUIRE ACCESS OR PROCESSING OF YOUR PERSONAL INFORMATION.
PERSONAL DATA OR THE BENEFIT OF ITS USE IS NEVER PROVIDED IN COMPENSATION FOR SERVICES.
*This statement does not restrict Wheel’s use or disclosure of De-Identified Information as described in this Privacy Policy.
As described in this Notice, that does not mean that we do not share your data with other parties, but any disclosure of data is solely performed for the operation of the site and provision of services. These disclosures include administrative functions, security functions, or operational and necessary services without which we cannot operate our business or provide services to you.
In the event Wheel desires to transfer Personal Information in a manner that would constitute a sale of Personal Information, we will ask for you to sign a separate consent that authorizes us to do so.
Qualifications & exceptions
Does not restrict Wheel's use or disclosure of De-Identified Information; sharing occurs with service-provider vendors for screenings and administrative/security/operational functions
California consumers may request correction of inaccurate data and limit use of Sensitive Personal Information
Under the California Notice, you have the right to request that Wheel correct inaccurate Personal Information and limit the use and disclosure of Sensitive Personal Information (including precise geolocation, racial/ethnic origin, union membership, certain employee email/text contents, and biometric information), subject to exceptions for uses reasonably expected by an average consumer or employee.
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You have the right to request that Wheel corrects personal information that is inaccurate.
Instructions on exercising your rights are below.
You have the right to request that Wheel limits use and disclosure your of “Sensitive Personal Information," which is defined above and includes (1) precise geolocation data, (2) racial or ethnic origin, (3) union membership, (4) the contents of certain employee email and text messages, and (5) biometric information. However, this right only applies to use of Sensitive Personal Information other than what would be reasonably expected by an average consumer/employee, so there are some exceptions.
Instructions on exercising your rights are below.
Qualifications & exceptions
Right to limit Sensitive Personal Information applies only to uses other than what would be reasonably expected by an average consumer/employee
Account & Service Control · User right or choice
Users may email privacy@wheel.com for CCPA/CPRA requests, questions, or complaints without discrimination
You may submit CCPA/CPRA rights requests, privacy questions, or complaints by emailing privacy@wheel.com (or submit a complaint to the California Office of the Attorney General), and Wheel will not discriminate against you for exercising CCPA/CPRA rights by denying services, charging different prices or rates, or providing lower-quality services.
Supporting quotations
To submit a request to exercise any of your rights described in this Notice, please email privacy@wheel.com.
WE WILL NOT DISCRIMINATE AGAINST YOU FOR EXERCISING YOUR RIGHTS UNDER THE CCPA OR CPRA. We will not deny you our services, charge you different prices or rates, or provide you with a lower quality of services if you exercise your rights under the CCPA.
If you would like to submit a complaint about our use of your personal information or our response or handling of your requests regarding your personal information, you may contact us at privacy@wheel.com. You can also submit a complaint to the California Office of the Attorney General here.
If you have any questions about Wheel’s privacy practices, please contact us at: privacy@wheel.com.
Data Access & Collection · Company commitment
Wheel does not knowingly collect personal information from children under 13 through its website under COPPA
Under the Children's Online Privacy Protection Act (COPPA), Wheel does not knowingly collect personal information from children under the age of 13 through its website, and anyone who believes Wheel has collected such information may email the Privacy Officer at privacy@wheel.com.
Supporting quotations
Wheel is committed to protecting the privacy of children who use our site. The Children’s Online Privacy Protection Act (“COPPA”) protects children under age 13 (“Children”). Wheel does not knowingly collect any personal information (as that term is defined in the COPPA) from children under the age of 13 through our website. If you think we have collected such personal information from a child under the age of 13 through our website, please email our Privacy Officer at privacy@wheel.com.