Instacart Terms

Instacart · agreement dated May 7, 2026 · Official agreement

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2 of 172 cards in Retention & Deletion

Retention & Deletion · Company practice

Instacart keeps ownership of scanned images and may retain images of scanned items to improve the Services

Instacart and its licensors retain ownership of the Services and of any images scanned by the application. Instacart may retain images of scanned items to improve the Services. Instacart does not own the media or the device on which the Services are downloaded, recorded or stored. This sits in the In-Store Features section, so it concerns images captured through features such as Scan & Pay.

Supporting quotations

Instacart and its licensors retain ownership of the Services and any images scanned by the application.
We may retain images of scanned items to improve the Services.
Instacart does not own the media or device on which the Services are downloaded, recorded, or stored.

Qualifications & exceptions

  • Stated as something Instacart "may" do, for the purpose of improving the Services.

Not stated here

  • The Terms do not say how long scanned images are kept or what "improve the Services" includes; the Privacy Policy is not supplied.

Retention & Deletion · Permission or license

Spoken commands can serve as your signature, and Instacart may keep records of voice interactions

Where supported, Instacart may accept spoken commands or confirmations, for example through an approved voice assistant, as your electronic signature with the same legal effect, to place orders, authorize substitutions or provide other consents. You are responsible for all actions taken through voice-enabled features on your account. Instacart may retain records of voice interactions to document and verify such actions and to operate and improve the Services.

Supporting quotations

Instacart may accept spoken commands or confirmations (for example, through an approved voice assistant) as your electronic signature, with the same legal effect
You are responsible for all actions taken through voice-enabled features on your account.
We may retain records of voice interactions to document and verify such actions, and to operate and improve the Services.

Qualifications & exceptions

  • Applies where voice features are supported.

Not stated here

  • The Terms do not say how long voice records are kept; the Privacy Policy is not supplied.