The agreement states an August 31, 2026 effective date and an August 24 update date. It asks users to read provisions limiting Moonshot’s liability or users’ rights carefully before using paid services.
Supporting quotations
Effective Date: August 31, 2026 Update Date: August 24, 2026
Welcome to the “Kimi” Paid Services. Before using the Services, please make sure to read carefully and fully understand this Agreement, in particular the provisions that exempt or limit our liability, or exclude or restrict your rights, and that materially affect your interests. Such provisions will be specifically brought to your attention in bold or other forms, and we encourage you to read them closely.
Legal Rights & Agreement Rules · Context
Paid-service terms supplement the general terms and privacy policy
Beijing Moonshot Technology Co., Ltd. and its affiliates provide the covered membership, subscription and related value-added services. This agreement supplements the linked Terms of Services and Privacy Policy and prevails over them on inconsistent matters concerning paid services. It does not replace them for all purposes.
Supporting quotations
The Kimi Paid Services Agreement (“this Agreement”) applies to the scenarios in which Beijing Moonshot Technology Co., Ltd. and its affiliates (“we” or “Moonshot”) provide you with Kimi's membership, subscription, and related value-added features and services (“Paid Services” or “the Services”). This Agreement is a supplement to the Kimi Terms of Services and the Kimi Privacy Policy, and together with the foregoing documents forms a unified whole with respect to matters concerning the Paid Services. In the event of any inconsistency between this Agreement and the foregoing documents, this Agreement shall prevail with respect to matters concerning the Paid Services.
Not stated here
The linked Terms of Services and Privacy Policy are not supplied in this analysis.
Legal Rights & Agreement Rules · Procedure
Payment, activation or use is treated as agreement
Checking or clicking confirmation, paying, activating or actually using paid services is treated as acceptance of this agreement and all service agreements and rules. A person acting for an organization represents that they have full authority to bind it. Auto-renewal has a separate affirmative-choice requirement; ordinary use alone does not activate it.
Supporting quotations
By checking/clicking to confirm on the page, paying fees, activating, or actually using the Paid Services, you are deemed to have read, understood, and agreed to be bound by this Agreement and all service agreements and rules. If you activate or use the Services on behalf of an enterprise or other organization, you represent that you have obtained full authorization and that such organization will be bound by this Agreement.
We support continuous membership subscription and provide an Auto-Renewal function, including but not limited to continuous monthly and continuous annual subscriptions (as published on the page). By activating Auto-Renewal, you are deemed to authorize us to automatically deduct fees and renew at the published price for each renewal cycle, including authorizing us, when the renewal cycle for your purchased Paid Services is about to expire, to entrust the payment channel (such as Alipay or WeChat Pay) to automatically deduct the fee for the next billing cycle from your own top-up account or the third-party payment account bound to the user account that purchased the Paid Services (collectively, the “Payment Account”). For portions where the payment channel determines the deduction cycle at its own discretion based on actual circumstances, the actual deduction time shall prevail. Once the deduction is successful, we will automatically extend the usage period of your corresponding Paid Services. The Auto-Renewal service is activated only after you independently choose and separately confirm it; we will not set the Auto-Renewal option as pre-checked by default, nor will we set your choices in prior transactions as the default choice in subsequent independent transactions.
Legal Rights & Agreement Rules · Company practice
Changes require notice for material revisions
Moonshot says it will revise the agreement for legal, regulatory or operational needs and prominently notify users of material changes. Continued use after a non-diminishing update takes effect is treated as acceptance; users who disagree are told to stop using and cancel before it takes effect. For materially adverse adjustments, including price increases or renewal and refund rule changes, Moonshot says it will offer cancellation, non-renewal or other legally feasible paths.
Supporting quotations
We will revise this Agreement in response to changes in laws and regulations, regulatory requirements, or operational needs. Where material changes are involved (for example, substantial adjustments to pricing mechanisms, Auto-Renewal rules, or core functions or rights and obligations), we will notify you in a relatively prominent manner. For updates that do not diminish your rights, after the update takes effect, your continued use of the Services will be deemed as your having fully read and agreed to the updated content; if you do not agree, please stop using the Services and cancel your subscription promptly before the update takes effect. For adjustments that may have a materially adverse effect on you, such as price increases or changes to Auto-Renewal rules or cancellation/refund rules, we will provide you with options to cancel Auto-Renewal, stop renewal, cancel your subscription, or other legally feasible paths.
Account & Service Control · Restriction or exception
Guardian consent is required for minors and limited-capacity users
Users under 18 and users without or with limited civil capacity must read with a statutory guardian and may use or purchase only with express guardian consent. Payments must be handled by the guardian or with that consent. The agreement tells users lacking the corresponding capacity not to activate or use the service and assigns resulting consequences to them and their guardians according to law.
Supporting quotations
Minors under 18 years of age, or users who are persons without or with limited capacity for civil conduct due to intellectual or mental health conditions or other reasons, should read this Agreement accompanied by their statutory guardian, and may use or purchase the Services only with the guardian's express consent; where payment matters are involved, they should be handled by the guardian on the user's behalf or with the guardian's express consent. If you do not have the corresponding capacity for civil conduct, please do not activate or use the Services; otherwise, the consequences arising therefrom shall be borne by you and your guardian in accordance with the law.
Account & Service Control · Procedure
A verified account and current registration details are required
Before purchase and use, users must register or log in and complete the verification prompted on the page. Registration information should be true, accurate, complete and kept current.
Supporting quotations
You must first register for or log in to “Kimi” and complete account verification as prompted on the page before you can purchase and use the Paid Services. To ensure the proper and secure use of the Services, you should ensure that the registration information you provide is true, accurate, complete, and kept up to date.
Charges & Financial Obligations · Procedure
Purchase steps and payment activate the paid benefits
Moonshot supports paid services such as membership subscriptions. Users are instructed to read this agreement, purchase-interface rules and benefit descriptions before buying. Completing the purchase-interface operations and successfully paying permits activation of the corresponding benefits.
Supporting quotations
We support Paid Services such as membership subscriptions. Before purchasing, please read carefully this Agreement, the rules published on the product purchase interface, and the actual descriptions of service benefits in the relevant documents.
After you complete the corresponding operations in accordance with the actual product purchase interface and successfully pay the service fee, you may activate Paid Services such as Membership Services and obtain the corresponding paid benefits.
Not stated here
Specific purchase-interface rules are not included in the supplied agreement.
Charges & Financial Obligations · Context
Benefit scope and duration come from purchase descriptions
The purchase interface and relevant documents determine the scope and validity period of purchased benefits. Users are told to understand those descriptions before buying and keep their receipts. The agreement alone does not identify a particular purchased plan’s duration or entitlements.
Supporting quotations
The validity period of the paid benefits you obtain and the scope of the benefits included shall be subject to the descriptions on the product purchase interface and the relevant documents. Please fully understand the relevant descriptions before purchasing and properly retain the relevant receipts.
Not stated here
The user’s specific purchase descriptions and receipts are not supplied.
Account & Service Control · User right or choice
Paid-service marketing has an unsubscribe choice
Moonshot may send recommendations, benefits and promotions related to paid services to the bound mobile number, through in-app announcements or other means. Users may follow the provided disabling or unsubscribe instructions at any time; Moonshot says it will respect that choice and process it promptly.
Supporting quotations
We may send you recommended content, user benefits, or promotional information related to the Paid Services through the mobile number bound to your account, in-app announcements, or other means. If you do not agree to receive such information, you may follow the disabling or unsubscribing instructions provided in the information at any time, and we will respect your choice and process it promptly.
Account & Service Control · Context
Membership benefits depend on the plan actually purchased
Membership tiers have different benefits, scope and quotas, determined by the product interface and benefit documents at actual purchase. During the plan’s validity period, benefits typically include model usage quotas, concurrent or multi-task capacity and other updated features. Features relying on external resources or third parties remain subject to actual availability.
Supporting quotations
We provide users with membership plans at different tiers. The specific membership benefits, applicable scope, and quota limits corresponding to each plan shall be subject to the actual display of service benefits on the product interface and in the benefit description documents at the time of your actual purchase; where a feature relies on external resources or third-party services, the actual availability shall prevail.
After you activate the Membership Services, within the validity period of the Membership Services, you may enjoy the corresponding membership benefits according to the plan you purchased. Membership Services provide more service content than basic services, typically including but not limited to model usage quotas, concurrent/multi-task capabilities, and other benefits updated from time to time to enhance the membership experience.
Not stated here
Specific plan quotas and purchased benefits are not supplied.
Charges & Financial Obligations · Procedure
Trials renew unless canceled, while cancellation preserves trial benefits
After activating a paid-membership trial, you may cancel at any time without losing the trial’s included benefits. Unless canceled, it automatically renews through the payment channel at the trial’s end under the plan selected at activation. The separate auto-renewal rule says activation requires independent choice and separate confirmation, with no pre-checked default.
Supporting quotations
After activating a trial of paid Membership Services, you may cancel your subscription at any time. Cancellation does not affect the use of the benefits included in the paid membership trial service. At the end of the paid membership trial period, unless you have canceled your subscription, the system will, through the payment channel, automatically renew the subscription based on the membership subscription plan you selected when activating the paid membership trial.
We support continuous membership subscription and provide an Auto-Renewal function, including but not limited to continuous monthly and continuous annual subscriptions (as published on the page). By activating Auto-Renewal, you are deemed to authorize us to automatically deduct fees and renew at the published price for each renewal cycle, including authorizing us, when the renewal cycle for your purchased Paid Services is about to expire, to entrust the payment channel (such as Alipay or WeChat Pay) to automatically deduct the fee for the next billing cycle from your own top-up account or the third-party payment account bound to the user account that purchased the Paid Services (collectively, the “Payment Account”). For portions where the payment channel determines the deduction cycle at its own discretion based on actual circumstances, the actual deduction time shall prevail. Once the deduction is successful, we will automatically extend the usage period of your corresponding Paid Services. The Auto-Renewal service is activated only after you independently choose and separately confirm it; we will not set the Auto-Renewal option as pre-checked by default, nor will we set your choices in prior transactions as the default choice in subsequent independent transactions.
Not stated here
No specific trial length or price is stated here.
Charges & Financial Obligations · Permission or license
Auto-renewal requires a separate choice and authorizes recurring deductions
Continuous subscriptions can include monthly or annual plans as displayed. Auto-renewal activates only after independent choice and separate confirmation; Moonshot will not pre-check it or reuse an earlier transaction’s choice as a default for a later independent purchase. Activation authorizes collection at each renewal’s published price from the associated payment account through the payment channel. Successful collection extends service; the actual collection time governs where the payment channel sets it.
Supporting quotations
We support continuous membership subscription and provide an Auto-Renewal function, including but not limited to continuous monthly and continuous annual subscriptions (as published on the page). By activating Auto-Renewal, you are deemed to authorize us to automatically deduct fees and renew at the published price for each renewal cycle, including authorizing us, when the renewal cycle for your purchased Paid Services is about to expire, to entrust the payment channel (such as Alipay or WeChat Pay) to automatically deduct the fee for the next billing cycle from your own top-up account or the third-party payment account bound to the user account that purchased the Paid Services (collectively, the “Payment Account”). For portions where the payment channel determines the deduction cycle at its own discretion based on actual circumstances, the actual deduction time shall prevail. Once the deduction is successful, we will automatically extend the usage period of your corresponding Paid Services. The Auto-Renewal service is activated only after you independently choose and separately confirm it; we will not set the Auto-Renewal option as pre-checked by default, nor will we set your choices in prior transactions as the default choice in subsequent independent transactions.
Charges & Financial Obligations · Procedure
Recurring deductions may proceed without passwords or verification codes
Choosing auto-renewal permits the payment channel to collect the next cycle’s fee without verifying account or payment passwords or SMS codes, under its agreement with you. You may disable that deduction function through the payment channel at any time. Renewals have no numerical limit until you cancel or Moonshot ends auto-renewal. The agreement also permits cancellation before deduction; its cited Article 2, Section 9 is a numbering mismatch with the supplied Cancellation subsection 2.10.
Supporting quotations
Please pay particular attention: (1) By selecting the Auto-Renewal service, you agree that the payment channel may deduct the service fee for the next billing cycle from your bound Payment Account without verifying information such as your user account password, Payment Account password, payment password, or SMS verification code. Such password-free deduction is performed by the payment channel in accordance with the payment agreement between it and you, and you may also disable this deduction function through the relevant payment channel at any time; (2) Unless you actively cancel your subscription, or we actively cancel the Auto-Renewal service, the Auto-Renewal service will automatically renew and deduct fees without limit on the number of times; (3) If your Payment Account balance is insufficient on the deduction date, we and the payment channel may retry the deduction after the deduction date in accordance with their deduction rules; (4) Once the Auto-Renewal deduction is successful, we will automatically extend the usage period of the corresponding Paid Services, with the extension period subject to the billing cycle agreed upon when you selected the Auto-Renewal service; if force majeure (such as network breakdown or other reasons) occurs before the expiry of the billing cycle and prevents normal deduction, the deduction date will be postponed until the deduction is successful; (5) You may conveniently cancel Auto-Renewal at any time before deduction via the path set out in Article 2, Section 9 of this Agreement.
Not stated here
The payment-channel agreement is not supplied; its detailed deduction rules are not analyzed.
Charges & Financial Obligations · Procedure
Failed deductions can be retried and successful payment extends the plan
If the payment-account balance is insufficient, Moonshot and the payment channel may retry after the due date under their deduction rules. Successful collection extends service for the cycle agreed at auto-renewal selection. If force majeure, such as network breakdown, prevents normal deduction before the cycle expires, the stated deduction date is postponed until collection succeeds.
Supporting quotations
Please pay particular attention: (1) By selecting the Auto-Renewal service, you agree that the payment channel may deduct the service fee for the next billing cycle from your bound Payment Account without verifying information such as your user account password, Payment Account password, payment password, or SMS verification code. Such password-free deduction is performed by the payment channel in accordance with the payment agreement between it and you, and you may also disable this deduction function through the relevant payment channel at any time; (2) Unless you actively cancel your subscription, or we actively cancel the Auto-Renewal service, the Auto-Renewal service will automatically renew and deduct fees without limit on the number of times; (3) If your Payment Account balance is insufficient on the deduction date, we and the payment channel may retry the deduction after the deduction date in accordance with their deduction rules; (4) Once the Auto-Renewal deduction is successful, we will automatically extend the usage period of the corresponding Paid Services, with the extension period subject to the billing cycle agreed upon when you selected the Auto-Renewal service; if force majeure (such as network breakdown or other reasons) occurs before the expiry of the billing cycle and prevents normal deduction, the deduction date will be postponed until the deduction is successful; (5) You may conveniently cancel Auto-Renewal at any time before deduction via the path set out in Article 2, Section 9 of this Agreement.
Charges & Financial Obligations · Company practice
Membership changes can remove features, with protections for paid core benefits
Moonshot may update services, features, fee and upgrade/downgrade plans and benefits, including removing existing features. It promises reasonable, transparent explanations and advance prominent notice for material pricing, Core Benefit or renewal changes. Material harm to purchased, still-valid Core Benefits triggers equal-or-greater substitute benefits, reasonable compensation for the unperformed portion, or a cancellation/refund path under the announcement. Price changes apply only at the next renewal or purchase and do not change current paid-period price and benefits.
Supporting quotations
To improve the experience and refine the Services, we may update or optimize Membership Services, features, fee plans, upgrade/downgrade plans, and user benefits, which may involve taking offline or adjusting certain already-launched features/benefits. We will provide explanations following the principles of reasonableness and transparency. For material changes involving pricing, Core Benefits, or renewal rules, we will notify or remind you in advance in a prominent manner. If such changes have a materially adverse effect on Core Benefits that you have already purchased and that remain within their validity period, we will, in accordance with the announcement, provide substitute benefits of equal or greater value, reasonable compensation for the unperformed portion, or a cancellation/refund path (subject to the applicable announcement).
We may make reasonable adjustments to existing fee plans or service items (including but not limited to specific benefits, payment models, validity periods, complimentary benefits, etc.) based on market and business development, operational needs, and adjustments to rights and obligations, and will notify you in advance in a prominent manner through the product page, in-app messages, SMS, or announcements. Price adjustments take effect only from your next renewal or purchase cycle and do not affect the price and benefits of the services you have already purchased and paid for in the current period; if you do not agree to the adjusted price, you may cancel your subscription (cancel Auto-Renewal) before deduction via the path set out in Article 2, Section 9 of this Agreement, and your current-period benefits will not be affected. We will make reasonable efforts to protect your right to know and right to choose.
Charges & Financial Obligations · Company practice
Plan restructuring requires notice and a remedy for material harm
Moonshot may split, merge, rename or otherwise adjust plans for product, capacity or operational reasons. Changes involving price, Core Benefits or auto-renewal require prominent notice before effect, explaining timing, price, benefit differences, renewal effects and available paths. In principle, plan splitting should not affect current-period Core Benefits already purchased; materially adverse adjustments to those benefits require a cancellation/refund path.
Supporting quotations
Due to product planning, service capabilities, or operational arrangements, we may split, merge, rename, or otherwise adjust subscription plans (collectively, “Plan Adjustment”). Where price changes, changes to Core Benefits, or changes to Auto-Renewal rules are involved, we will, before the adjustment takes effect, notify you in a prominent manner of the content of the adjustment, its effective time, the price, the difference in benefits, the impact on Auto-Renewal, and the paths available to you.
For services you have already purchased that remain within their validity period, the current-period Core Benefits shall, in principle, not be affected by plan splitting; if the relevant adjustment has a materially adverse effect on your purchased Core Benefits, we will provide a cancellation/refund path.
Charges & Financial Obligations · Company commitment
Current paid core benefits have protection during plan splitting
Plan splitting should in principle leave already-purchased current-period Core Benefits intact. If the adjustment materially harms those benefits, Moonshot promises a cancellation/refund path. Its broader plan-adjustment rule requires prominent advance notice when prices, Core Benefits or auto-renewal rules change.
Supporting quotations
For services you have already purchased that remain within their validity period, the current-period Core Benefits shall, in principle, not be affected by plan splitting; if the relevant adjustment has a materially adverse effect on your purchased Core Benefits, we will provide a cancellation/refund path.
Due to product planning, service capabilities, or operational arrangements, we may split, merge, rename, or otherwise adjust subscription plans (collectively, “Plan Adjustment”). Where price changes, changes to Core Benefits, or changes to Auto-Renewal rules are involved, we will, before the adjustment takes effect, notify you in a prominent manner of the content of the adjustment, its effective time, the price, the difference in benefits, the impact on Auto-Renewal, and the paths available to you.
Charges & Financial Obligations · Restriction or exception
Even annual subscriptions issue benefits monthly, with expiry
All subscription benefits, including those under annual plans, are issued monthly and monthly benefits last one month. Unused monthly benefits expire. Unless otherwise stated, unused quotas or benefits attributable to your own reasons reset to zero at expiry without carryover, cash conversion or exchange. If Moonshot’s own reasons prevent normal use of purchased Core Benefits during their validity, it promises lawful remedies such as reissuance, extension, substitutes, reasonable compensation or a refund for the unperformed portion.
Supporting quotations
Please fully understand that all membership benefits you obtain by subscribing to a membership plan (including an annual subscription plan) will be issued on a monthly cycle during the subscription period; the validity period of monthly benefits is one month, and any membership benefits not used within the validity period will automatically expire upon expiry.
The validity period of the Membership Services shall be subject to the publication on the relevant page. Upon expiry of the validity period, if you do not renew or purchase other Membership Services, the membership account will revert to an ordinary account, and the corresponding membership benefits will terminate. Unless otherwise stated, quotas or benefits not fully used within the validity period due to your own reasons will be reset to zero upon expiry and will not be carried over, converted to cash, or exchanged; if, due to our reasons, you are unable to normally use the Core Benefits you have purchased within the validity period, we will provide, in accordance with the law, resolutions such as reissuance, extension, substitute benefits, reasonable compensation, or a refund for the unperformed portion.
Membership use requires the bound account and ends on expiry without renewal
During the activated paid-service period, the bound user account is the membership account and you must log in to use benefits. The relevant page states the membership period. If it expires without renewal or another membership purchase, the account reverts to ordinary status and membership benefits end.
Supporting quotations
Within the validity period of the Paid Services you have activated, the user account bound to that service is your membership account; you must log in to the membership account to use the membership benefits.
The validity period of the Membership Services shall be subject to the publication on the relevant page. Upon expiry of the validity period, if you do not renew or purchase other Membership Services, the membership account will revert to an ordinary account, and the corresponding membership benefits will terminate. Unless otherwise stated, quotas or benefits not fully used within the validity period due to your own reasons will be reset to zero upon expiry and will not be carried over, converted to cash, or exchanged; if, due to our reasons, you are unable to normally use the Core Benefits you have purchased within the validity period, we will provide, in accordance with the law, resolutions such as reissuance, extension, substitute benefits, reasonable compensation, or a refund for the unperformed portion.
Account & Service Control · Procedure
Check activated benefits in Subscription Management
Users may log in to check permissions, validity and other activated benefit information. The stated common path is Home → Console → Subscription Management, subject to the page’s actual display.
Supporting quotations
You may log in to your membership account to inquire about the paid benefit information you have activated (such as permissions, validity period, etc.). The common path (subject to the actual display on the page) is: [Home] - [Console] - [Subscription Management].
Charges & Financial Obligations · Procedure
Upgrade or switch rules depend on the purchase page
In supported scenarios members may upgrade or switch plans. Supported plans, payment and price differences, benefit activation order and resulting invoice or auto-renewal price handling depend on the membership purchase page, operating guidance or documentation at the time of actual purchase.
Supporting quotations
To enhance the user experience, in certain scenarios we support membership users in upgrading or switching membership plans based on their existing plan. Matters such as the types of membership plans that the platform supports updating, payment and price-difference rules, and the order in which membership benefits take effect shall be subject to the published content on the membership purchase page, the relevant operating guidelines, or the documentation at the time of your actual purchase. If a price difference, invoice issuance, or Auto-Renewal price adjustment arises from an upgrade or switch, the specific handling shall be subject to the page announcement or operating guidelines at that time.
Not stated here
Specific upgrade prices, eligibility and operating guidance are not supplied.
Charges & Financial Obligations · User right or choice
Canceling auto-renewal preserves currently valid benefits
Users may independently cancel their selected auto-renewal service. After successful cancellation it no longer renews at expiry, while currently valid benefits remain. Cancellation should occur before deduction under the recurring-payment rule. That rule points to Article 2, Section 9, but the supplied cancellation heading is 2.10; the displayed cancellation instructions are used without changing the source numbering.
Supporting quotations
2.10 Cancellation
You have the right to independently choose whether to cancel your currently selected Auto-Renewal service. If you successfully cancel, the Auto-Renewal service will no longer renew upon expiry, but this will not affect the currently valid benefits.
Please pay particular attention: (1) By selecting the Auto-Renewal service, you agree that the payment channel may deduct the service fee for the next billing cycle from your bound Payment Account without verifying information such as your user account password, Payment Account password, payment password, or SMS verification code. Such password-free deduction is performed by the payment channel in accordance with the payment agreement between it and you, and you may also disable this deduction function through the relevant payment channel at any time; (2) Unless you actively cancel your subscription, or we actively cancel the Auto-Renewal service, the Auto-Renewal service will automatically renew and deduct fees without limit on the number of times; (3) If your Payment Account balance is insufficient on the deduction date, we and the payment channel may retry the deduction after the deduction date in accordance with their deduction rules; (4) Once the Auto-Renewal deduction is successful, we will automatically extend the usage period of the corresponding Paid Services, with the extension period subject to the billing cycle agreed upon when you selected the Auto-Renewal service; if force majeure (such as network breakdown or other reasons) occurs before the expiry of the billing cycle and prevents normal deduction, the deduction date will be postponed until the deduction is successful; (5) You may conveniently cancel Auto-Renewal at any time before deduction via the path set out in Article 2, Section 9 of this Agreement.
Cross-references
qualifies (model-proposed): Recurring deductions may proceed without passwords or verification codes — qualifies: Users may stop future renewals by canceling before deduction, while keeping currently valid benefits; recurring deductions continue only absent cancellation by the user or Moonshot.
Charges & Financial Obligations · Procedure
Cancellation is available in Kimi or through the payment channel
Subject to the actual page display, the agreement gives the Kimi path Home → Settings → Usage & Invoice → Cancel Subscription. It also allows cancellation directly in payment clients such as WeChat or Alipay or channels such as Apple, following their operating methods.
Supporting quotations
The common cancellation paths are (subject to the actual display on the page):
(2) You may also operate directly in payment clients such as WeChat or Alipay, or through payment channels such as Apple; the specific operating method is subject to the payment client/payment channel.
Charges & Financial Obligations · Company commitment
Price adjustments apply from the next purchase or renewal
Moonshot may reasonably adjust fee plans or service items for market, business, operational or rights-and-obligations reasons, with prominent advance notice through the product page, messages, SMS or announcements. Price changes apply only at the next renewal or purchase and do not affect current paid-period price or benefits. Users who disagree may cancel auto-renewal before deduction while retaining current benefits. The clause’s Section 9 cross-reference is mismatched: supplied cancellation instructions are in 2.10.
Supporting quotations
We may make reasonable adjustments to existing fee plans or service items (including but not limited to specific benefits, payment models, validity periods, complimentary benefits, etc.) based on market and business development, operational needs, and adjustments to rights and obligations, and will notify you in advance in a prominent manner through the product page, in-app messages, SMS, or announcements. Price adjustments take effect only from your next renewal or purchase cycle and do not affect the price and benefits of the services you have already purchased and paid for in the current period; if you do not agree to the adjusted price, you may cancel your subscription (cancel Auto-Renewal) before deduction via the path set out in Article 2, Section 9 of this Agreement, and your current-period benefits will not be affected. We will make reasonable efforts to protect your right to know and right to choose.
2.10 Cancellation
You have the right to independently choose whether to cancel your currently selected Auto-Renewal service. If you successfully cancel, the Auto-Renewal service will no longer renew upon expiry, but this will not affect the currently valid benefits.
The common cancellation paths are (subject to the actual display on the page):
(2) You may also operate directly in payment clients such as WeChat or Alipay, or through payment channels such as Apple; the specific operating method is subject to the payment client/payment channel.
Cross-references
qualifies (model-proposed): Auto-renewal requires a separate choice and authorizes recurring deductions — qualifies: Recurring collection at the published renewal price is qualified by advance notice, next-cycle-only price changes and an opportunity to cancel before deduction without losing current benefits.
Charges & Financial Obligations · Context
The checkout price controls over reference and displayed prices
Unless specifically stated otherwise, purchase-page descriptions and explanations guide price interpretation. Strikethrough prices are reference standards, not transaction prices, and amounts may vary by market, time and region. Non-strikethrough prices are actual purchase prices subject to checkout. Where stated, promotional prices are reference prices based on the discount margin and limited to the promotional period; membership prices are exclusive discounts under platform policy. If displays vary because of delay or uncertainty, the order checkout price prevails. Report anomalies promptly to customer service; Moonshot says it will verify and correct them.
Supporting quotations
Unless otherwise specifically stated, the descriptions of prices on the purchase page and in the relevant explanations serve as the basis for reasonable understanding and interpretation.
Strikethrough Price: refers to a fee plan or benefit standard set by us for reference; the indicated price is not equivalent to the actual transaction price. Due to differences in market, time, and region, the actual amount paid may vary.
Non-Strikethrough Price: refers to the sales price at the time of actual purchase, subject to your checkout page.
Promotional/Discount Price: where specifically stated, the promotional price is a reference price, the indicated price is based on the discount margin, and it is valid only during the promotional period.
Membership Price: where stated, this is a member-exclusive discounted price based on the discount policy set by the platform.
Price information may vary due to system delays or display uncertainty; the price on the order checkout page shall prevail. If you discover any anomaly, please contact customer service promptly, and we will verify and correct it.
Charges & Financial Obligations · Restriction or exception
Use designated payment channels or face loss allocation and account restrictions
Users are told to pay through Moonshot’s official designated channels. For damage to the user or a third party caused by choosing unofficial payment, the clause assigns handling and liability to the user and disclaims related Moonshot liability. In that context Moonshot also reserves permission suspension, top-up balance freezing, temporary or permanent account bans, and prohibition of paid-service use.
Supporting quotations
Please complete payment through the official payment channels designated by us. If you choose a non-official payment channel to make payment, it may result in payment failure and may also give rise to other losses or risks. If this causes damage to the interests of you or any third party, you shall handle it and bear the corresponding liability yourself, and we shall not bear any related liability. At the same time, we reserve the right to suspend some or all of your permissions, freeze your top-up balance, temporarily or permanently ban your account, and/or prohibit you from using the Paid Services at any time.
Sharing & Disclosure · Company practice
Necessary transaction data may go to payment and transaction processors
Moonshot may disclose necessary order, payment-status and consumption information to processors, including payment-channel providers and app-store operators, to support paid transactions and refunds. It says these entities access, process or store the information under its instructions and only while performing their duties to Moonshot.
Supporting quotations
To assist us in processing functions such as transactions and refunds for the Paid Services, we may disclose necessary transaction information (such as order information, payment status, consumption status, etc.) to payment and transaction processors. Such processors include but are not limited to payment channel service providers and app store operators. When we cooperate with the above processors, such entities will access, process, or store the relevant information in accordance with our instructions and only in the course of performing their duties to us.
Charges & Financial Obligations · Restriction or exception
Activated services are generally non-refundable and non-transferable, with exceptions
The agreement treats successful purchase and activation as consumption and generally bars refunds and transfers, except as laws and regulations provide. Users should check the service, benefits, price, period, rules and purchasing account first. This is not the agreement’s only refund language: materially harmful changes to current purchased Core Benefits trigger stated substitute, compensation or cancellation/refund options; company-caused inability to use those benefits also has remedies, including a refund for the unperformed portion. The separate termination clause claims paid fees cannot be refunded; these differently scoped provisions should be read together without assuming every cancellation earns a refund.
Supporting quotations
The Services are virtual services. Once a Paid Service is successfully purchased and activated, it is deemed to have been successfully consumed, and, except as otherwise provided by laws and regulations, it is non-refundable and non-transferable. Before purchasing the corresponding Paid Service, please make sure to verify the service and benefit information, price, usage period, and the relevant usage rules in this Agreement, and be careful to verify the user account information for which you are purchasing the service.
To improve the experience and refine the Services, we may update or optimize Membership Services, features, fee plans, upgrade/downgrade plans, and user benefits, which may involve taking offline or adjusting certain already-launched features/benefits. We will provide explanations following the principles of reasonableness and transparency. For material changes involving pricing, Core Benefits, or renewal rules, we will notify or remind you in advance in a prominent manner. If such changes have a materially adverse effect on Core Benefits that you have already purchased and that remain within their validity period, we will, in accordance with the announcement, provide substitute benefits of equal or greater value, reasonable compensation for the unperformed portion, or a cancellation/refund path (subject to the applicable announcement).
For services you have already purchased that remain within their validity period, the current-period Core Benefits shall, in principle, not be affected by plan splitting; if the relevant adjustment has a materially adverse effect on your purchased Core Benefits, we will provide a cancellation/refund path.
The validity period of the Membership Services shall be subject to the publication on the relevant page. Upon expiry of the validity period, if you do not renew or purchase other Membership Services, the membership account will revert to an ordinary account, and the corresponding membership benefits will terminate. Unless otherwise stated, quotas or benefits not fully used within the validity period due to your own reasons will be reset to zero upon expiry and will not be carried over, converted to cash, or exchanged; if, due to our reasons, you are unable to normally use the Core Benefits you have purchased within the validity period, we will provide, in accordance with the law, resolutions such as reissuance, extension, substitute benefits, reasonable compensation, or a refund for the unperformed portion.
When the foregoing circumstances result in the suspension or termination of the Paid Services, we have no obligation to continue providing the corresponding services to you, nor do we need to bear any other statutory obligations related to such services, and the fees you have already paid cannot be refunded. If your violation of law or breach of agreement causes us to suffer third-party claims, administrative penalties, or other losses, you shall compensate us for the losses and expenses arising therefrom.
Sharing & Disclosure · Procedure
App-store refunds follow the store’s process and may involve usage disclosures
For an app-store purchase, the store operator reviews and processes a refund request under its rules. At the operator’s request, Moonshot may provide consumption information, such as service usage and duration, only as necessary to assist refund review. The clause describes a process, not a guaranteed refund.
Supporting quotations
If you purchase a Paid Service through an app store channel (such as the Apple App Store) and apply for a refund, the refund application will be reviewed and processed by the app store operator in accordance with its rules. In this process, we may need to provide your consumption information (such as service usage and duration of use) to the app store operator at its request, in order to assist with the review. We provide the above information only to the extent necessary for processing the refund application.
Not stated here
The relevant app-store refund rules are not supplied.
Account & Service Control · Permission or license
Moonshot may suspend or terminate paid services for listed reasons
Moonshot reserves suspension or termination when users request it, including non-renewal at expiry or account deregistration; violate laws, the agreement or platform rules; or abuse services. It also includes force majeure or changes such as laws, administrative orders or regulatory requirements requiring suspension or termination, and other circumstances provided by law or this agreement.
Supporting quotations
We have the right to suspend or terminate the provision of the corresponding Paid Services to you in any of the following circumstances regarding the Paid Services you have purchased: (1) you actively apply for suspension or termination, including but not limited to no longer renewing after the service expires or actively deregistering your user account; (2) you engage in conduct that violates laws and regulations, this Agreement, or any platform rules, or you abuse the Services; (3) due to force majeure events or change of circumstances such as national laws and regulations, administrative orders, or regulatory requirements, we need to suspend or terminate the corresponding Paid Services; (4) other circumstances of suspension or termination provided by laws and regulations or agreed in this Agreement.
Legal Rights & Agreement Rules · Restriction or exception
Termination language claims no continued service or refunds, alongside other remedies
When the listed suspension or termination circumstances occur, Moonshot says it need not continue the service, bear other related statutory obligations, or refund paid fees. This is a contractual assertion, not a conclusion about enforceable statutory duties. Elsewhere the agreement expressly preserves legally required refunds and offers remedies for material harm to purchased Core Benefits and for Moonshot-caused inability to use them. Those provisions create a tension with the broad termination language; the text supplies no general priority rule settling every overlapping case.
Supporting quotations
We have the right to suspend or terminate the provision of the corresponding Paid Services to you in any of the following circumstances regarding the Paid Services you have purchased: (1) you actively apply for suspension or termination, including but not limited to no longer renewing after the service expires or actively deregistering your user account; (2) you engage in conduct that violates laws and regulations, this Agreement, or any platform rules, or you abuse the Services; (3) due to force majeure events or change of circumstances such as national laws and regulations, administrative orders, or regulatory requirements, we need to suspend or terminate the corresponding Paid Services; (4) other circumstances of suspension or termination provided by laws and regulations or agreed in this Agreement.
When the foregoing circumstances result in the suspension or termination of the Paid Services, we have no obligation to continue providing the corresponding services to you, nor do we need to bear any other statutory obligations related to such services, and the fees you have already paid cannot be refunded. If your violation of law or breach of agreement causes us to suffer third-party claims, administrative penalties, or other losses, you shall compensate us for the losses and expenses arising therefrom.
The Services are virtual services. Once a Paid Service is successfully purchased and activated, it is deemed to have been successfully consumed, and, except as otherwise provided by laws and regulations, it is non-refundable and non-transferable. Before purchasing the corresponding Paid Service, please make sure to verify the service and benefit information, price, usage period, and the relevant usage rules in this Agreement, and be careful to verify the user account information for which you are purchasing the service.
To improve the experience and refine the Services, we may update or optimize Membership Services, features, fee plans, upgrade/downgrade plans, and user benefits, which may involve taking offline or adjusting certain already-launched features/benefits. We will provide explanations following the principles of reasonableness and transparency. For material changes involving pricing, Core Benefits, or renewal rules, we will notify or remind you in advance in a prominent manner. If such changes have a materially adverse effect on Core Benefits that you have already purchased and that remain within their validity period, we will, in accordance with the announcement, provide substitute benefits of equal or greater value, reasonable compensation for the unperformed portion, or a cancellation/refund path (subject to the applicable announcement).
The validity period of the Membership Services shall be subject to the publication on the relevant page. Upon expiry of the validity period, if you do not renew or purchase other Membership Services, the membership account will revert to an ordinary account, and the corresponding membership benefits will terminate. Unless otherwise stated, quotas or benefits not fully used within the validity period due to your own reasons will be reset to zero upon expiry and will not be carried over, converted to cash, or exchanged; if, due to our reasons, you are unable to normally use the Core Benefits you have purchased within the validity period, we will provide, in accordance with the law, resolutions such as reissuance, extension, substitute benefits, reasonable compensation, or a refund for the unperformed portion.
Not stated here
The agreement does not expressly reconcile its broad termination disclaimer with every promised remedy or mandatory legal obligation.
Cross-references
contrast (model-proposed): Activated services are generally non-refundable and non-transferable, with exceptions — contrast: The broad no-refund and no-statutory-obligations assertion on termination sits alongside legally required refund exceptions and express remedies for impaired Core Benefits. The cards preserve each scope; the agreement does not expressly settle every overlap.
Legal Rights & Agreement Rules · Restriction or exception
Users must compensate losses caused by their unlawful conduct or breach
If a user’s violation of law or breach causes Moonshot third-party claims, administrative penalties or other losses, the agreement requires the user to compensate the resulting losses and expenses. The stated trigger is harm caused by the violation or breach.
Supporting quotations
When the foregoing circumstances result in the suspension or termination of the Paid Services, we have no obligation to continue providing the corresponding services to you, nor do we need to bear any other statutory obligations related to such services, and the fees you have already paid cannot be refunded. If your violation of law or breach of agreement causes us to suffer third-party claims, administrative penalties, or other losses, you shall compensate us for the losses and expenses arising therefrom.
Account & Service Control · Restriction or exception
Platform-rule breaches can place restriction or suspension liability on the user
Users are told to comply with platform agreements, including the user agreement and privacy policy, and the user code of conduct. Where their breach causes restricted or suspended service, the corresponding liability is assigned to the user.
Supporting quotations
Please make sure to comply with platform agreements such as the user agreement and privacy policy, as well as the user code of conduct. If your breach results in your services being restricted or suspended, the corresponding liability shall be borne by you.
Not stated here
The referenced platform agreements and code of conduct are not supplied here.
Charges & Financial Obligations · Context
Purchase according to actual needs
Moonshot encourages rational consumption and asks users to buy paid services according to their actual needs. This is a consumption reminder and does not itself create a refund entitlement.
Supporting quotations
We advocate consumption according to need and rational consumption. Please make sure to purchase the corresponding Paid Services based on your actual needs.
Legal Rights & Agreement Rules · Context
Paying does not remove the basic AI limitations
The agreement says paid services retain the basic services’ inherent AI technical limitations and risks. It directs users to read service descriptions, risk notices and liability limitations in the Kimi User Service Agreement before paying.
Supporting quotations
Although the Services are Paid Services, due to the inherent technical limitations of artificial intelligence, the technical limitations and risks are consistent with those of the basic services. Before paying, please make sure to fully read the service descriptions, risk notices, and limitation of liability provisions in the Kimi User Service Agreement. In addition, any losses or liabilities arising from our inability to provide the Paid Services, or from any errors occurring in the provision of the Paid Services, due to reasons attributable to you or a third party, shall be borne by you, and we shall not bear any liability, including but not limited to: (1) your account becoming invalid, being lost, or being banned; (2) losses or liabilities caused by reasons relating to the third-party payment institution, bank, or other account you have bound, including your use of an unverified account or an account not belonging to you, your Payment Account being frozen or sealed, or the status of your Payment Account and the deductible amount, resulting in unsuccessful deduction or renewal failure; (3) property loss caused by your disclosure of your password to others; (4) property loss caused by your own fault.
Not stated here
The referenced Kimi User Service Agreement’s detailed risk and liability provisions are not supplied.
Legal Rights & Agreement Rules · Restriction or exception
Losses from user or third-party causes are allocated to the user
For inability to provide paid services or errors attributable to the user or a third party, the clause places losses or liabilities on the user and disclaims Moonshot liability. Examples include invalid, lost or banned accounts; payment-account or institution problems causing failed deduction or renewal; password disclosure; and the user’s own fault. It is not a blanket disclaimer for Moonshot-caused inability to use purchased Core Benefits: section 2.7 separately promises remedies in that situation.
Supporting quotations
Although the Services are Paid Services, due to the inherent technical limitations of artificial intelligence, the technical limitations and risks are consistent with those of the basic services. Before paying, please make sure to fully read the service descriptions, risk notices, and limitation of liability provisions in the Kimi User Service Agreement. In addition, any losses or liabilities arising from our inability to provide the Paid Services, or from any errors occurring in the provision of the Paid Services, due to reasons attributable to you or a third party, shall be borne by you, and we shall not bear any liability, including but not limited to: (1) your account becoming invalid, being lost, or being banned; (2) losses or liabilities caused by reasons relating to the third-party payment institution, bank, or other account you have bound, including your use of an unverified account or an account not belonging to you, your Payment Account being frozen or sealed, or the status of your Payment Account and the deductible amount, resulting in unsuccessful deduction or renewal failure; (3) property loss caused by your disclosure of your password to others; (4) property loss caused by your own fault.
The validity period of the Membership Services shall be subject to the publication on the relevant page. Upon expiry of the validity period, if you do not renew or purchase other Membership Services, the membership account will revert to an ordinary account, and the corresponding membership benefits will terminate. Unless otherwise stated, quotas or benefits not fully used within the validity period due to your own reasons will be reset to zero upon expiry and will not be carried over, converted to cash, or exchanged; if, due to our reasons, you are unable to normally use the Core Benefits you have purchased within the validity period, we will provide, in accordance with the law, resolutions such as reissuance, extension, substitute benefits, reasonable compensation, or a refund for the unperformed portion.
Cross-references
contrast (model-proposed): Termination language claims no continued service or refunds, alongside other remedies — contrast: The risk allocation is limited to user or third-party causes and preserves the company-caused Core Benefit remedy, while the termination clause makes a broader disclaimer. Neither card assumes the broad wording eliminates the other promise.
Account & Service Control · Restriction or exception
Guardians must protect payment access; login may be treated as guardian consent
Under-18 users should read with guardian guidance and may purchase only with guardian consent. Guardians should secure accounts, devices and passwords against unconsented payments or top-ups. Moonshot says it may deem a ward’s registration or login to have guardian consent. The opening rule still expressly requires guardian consent to use or purchase and guardian handling or express consent for payment; the deemed-consent language should not be treated as an unqualified waiver of that rule.
Supporting quotations
Minors under 18 years of age should carefully read this Agreement under the guidance of their guardian and may purchase Paid Services only with the guardian's consent. The guardian should safeguard your account, device, and password to prevent the ward from using functions such as payment and top-up through your user account without your consent. If a ward applies to register or log in to a Kimi account, we have the right to deem that they have obtained your consent.
Minors under 18 years of age, or users who are persons without or with limited capacity for civil conduct due to intellectual or mental health conditions or other reasons, should read this Agreement accompanied by their statutory guardian, and may use or purchase the Services only with the guardian's express consent; where payment matters are involved, they should be handled by the guardian on the user's behalf or with the guardian's express consent. If you do not have the corresponding capacity for civil conduct, please do not activate or use the Services; otherwise, the consequences arising therefrom shall be borne by you and your guardian in accordance with the law.
Cross-references
contrast (model-proposed): Guardian consent is required for minors and limited-capacity users — contrast: The opening clause requires express guardian consent for use and purchase, while the minors reminder permits consent to be deemed from registration or login. The latter is not treated as a blanket waiver of payment consent.
Account & Service Control · Procedure
Dedicated paid support is limited to membership and deduction matters
The agreement gives a dedicated email link for paid-exclusive matters such as membership benefits or deductions and says that channel responds only to those matters. Other matters are directed to the contact methods in the Kimi User Service Agreement. The saved text displays the email as protected; no plain address is inferred.
Supporting quotations
If you have any questions regarding paid-exclusive matters such as [membership benefits or deductions], you may contact us through the dedicated email [[[email protected]](https://www.kimi.com/cdn-cgi/l/email-protection#204d454d42455253484950604d4f4f4e53484f540e434e)]. Please note that this contact method only receives and responds to information on the above matters; for other matters, you may contact us through the contact methods provided in the Kimi User Service Agreement.
Not stated here
The saved text masks the email address as [email protected]; the other agreement’s contact methods are not supplied.
Legal Rights & Agreement Rules · Context
PRC law governs the agreement and disputes
The agreement selects the laws of the People’s Republic of China for formation, effectiveness, performance, interpretation and dispute resolution. This describes the contract’s governing-law choice rather than assessing its enforceability for a particular user.
Supporting quotations
7.1 The formation, effectiveness, performance, and interpretation of this Agreement, and the resolution of disputes, shall be governed by the laws of the People's Republic of China.
Legal Rights & Agreement Rules · Procedure
Disputes go to a Haidian District court after unsuccessful negotiation
The agreement identifies Haidian District, Beijing as the place of execution. Parties should try to resolve disputes through friendly negotiation; if that fails, users agree to litigation in the competent People’s Court in Haidian District, Beijing.
Supporting quotations
7.2 The place of execution of this Agreement shall be Haidian District, Beijing. If any dispute arises between you and us in connection with this Agreement, the parties shall try their best to resolve it through friendly negotiation; if negotiation fails, you agree that the dispute shall be submitted to the competent People's Court in Haidian District, Beijing, for litigation.
Legal Rights & Agreement Rules · Context
Remaining terms survive a provision’s partial invalidity
If any provision is partially invalid or unenforceable for any reason, the agreement says the remaining provisions remain valid and binding on both parties.
Supporting quotations
7.3 Regardless of the reason for which any provision of this Agreement is partially invalid or unenforceable, the remaining provisions shall remain valid and binding on both parties.
Legal Rights & Agreement Rules · Restriction or exception
Chinese controls when the two language versions differ
The agreement states that its Chinese and English versions have equal legal effect, but that Chinese prevails if there is a discrepancy, ambiguity or conflict. This analysis uses the supplied English text and does not resolve a conflict with an unsupplied Chinese version.
Supporting quotations
7.4 This Agreement is executed in both Chinese and English. Both language versions shall have equal legal effect. In case of any discrepancy, ambiguity or conflict between the two language versions, the Chinese version shall prevail.
Not stated here
The Chinese version is not supplied for comparison.