Account & Service Control · Restriction or exception
Registration requires accurate information and verified third-party accounts
You may register by mobile number or third-party account; third-party accounts must be real-name verified. Keep registration information true, accurate, valid and updated, and accept the terms and related rules. Unreasonable numbers of accounts, malicious frequent or bulk registration, impersonation and illegal or harmful profile information are prohibited. Refusing identity information, providing improper information, or information Moonshot reasonably suspects is erroneous, untrue or unlawful can prevent access or restrict features.
Supporting quotations
You may register via mobile phone number or third-party accounts. You must provide true, accurate, and valid information, keep such information updated in a timely manner, and confirm your agreement to this Agreement and other related rules and policies. Third-party accounts must be real-name verified. You shall not register an unreasonable number of accounts. If you choose to refuse to provide identity information, or the information you provide is inaccurate, untrue, or non-standard, or we have reason to suspect that the information is erroneous, untrue, or unlawful, you may be unable to use the Service or certain functions may be restricted during use.
4.1 When registering and using your account, you must: (a) Bear full responsibility for the authenticity, legality, and validity of your registration and payment information; do not include illegal or harmful information in your account name, avatar, bio, or other registration or personal information; update your registration information in a timely manner; and do not register an account or use the Service by impersonating others (including but not limited to using another person’s name, title, trade name, avatar, or any other means sufficient to cause confusion); (b) Safeguard your account and bear responsibility for all activities under it; (c) Not register accounts maliciously, including frequent or bulk registration; (d) Not transfer, lend, lease, or provide your account to others; (e) Not use payment channels that are not officially recognized or are illegal to make payments, and not use the Service in a fraudulent or otherwise dishonest manner; (f) Not engage in other illegal or unreasonable registration or use of the Service.
Security & Safeguards · Restriction or exception
Safeguard your account and use lawful, recognized payment channels
You are responsible for activity under your account and losses caused by failing to safeguard it, including theft or illegal use. Section 2.2 forbids unauthorized credential sharing or making an account available to others; section 4.1 also prohibits transferring, lending, leasing or providing accounts to others. Paid services require lawful payment accounts and methods; unofficial or illegal payment channels and fraudulent or dishonest use are prohibited.
Supporting quotations
Upon successful registration, you have the legal right to use your account and shall bear legal responsibility for all activities under your account. If you purchase Paid Services, you shall ensure the legality of your payment account and payment method. YOU MUST KEEP YOUR ACCOUNT PROPERLY SAFEGUARDED AND MUST NOT, WITHOUT AUTHORIZATION, SHARE YOUR ACCOUNT CREDENTIALS OR MAKE YOUR ACCOUNT AVAILABLE TO OTHERS. You shall be responsible for any losses caused by your failure to safeguard your account, including theft or illegal use of your account.
4.1 When registering and using your account, you must: (a) Bear full responsibility for the authenticity, legality, and validity of your registration and payment information; do not include illegal or harmful information in your account name, avatar, bio, or other registration or personal information; update your registration information in a timely manner; and do not register an account or use the Service by impersonating others (including but not limited to using another person’s name, title, trade name, avatar, or any other means sufficient to cause confusion); (b) Safeguard your account and bear responsibility for all activities under it; (c) Not register accounts maliciously, including frequent or bulk registration; (d) Not transfer, lend, lease, or provide your account to others; (e) Not use payment channels that are not officially recognized or are illegal to make payments, and not use the Service in a fraudulent or otherwise dishonest manner; (f) Not engage in other illegal or unreasonable registration or use of the Service.
Account & Service Control · User right or choice
Cancellation permanently loses account data and paid rights
You may cancel at any time, but the terms warn that your account data and paid rights cannot be recovered afterward. Cancellation does not prevent Moonshot from enforcing rights over an earlier breach.
Supporting quotations
You may cancel your account at any time. HOWEVER, ONCE CANCELLED, YOUR ACCOUNT DATA AND PAID RIGHTS ARE NOT RECOVERABLE. Please cancel your account with caution. After cancellation, we will still retain your corresponding registration data, behavior records, and other log information as required by laws and regulations such as the Cybersecurity Law. If you violated this Agreement before cancellation, we retain the right to enforce our rights.
Retention & Deletion · Company practice
Some records remain after you cancel
Moonshot says it will retain corresponding registration data, behavior records and other logs after cancellation as required by laws and regulations such as the Cybersecurity Law. The clause does not specify a retention duration.
Supporting quotations
You may cancel your account at any time. HOWEVER, ONCE CANCELLED, YOUR ACCOUNT DATA AND PAID RIGHTS ARE NOT RECOVERABLE. Please cancel your account with caution. After cancellation, we will still retain your corresponding registration data, behavior records, and other log information as required by laws and regulations such as the Cybersecurity Law. If you violated this Agreement before cancellation, we retain the right to enforce our rights.
Cross-references
contrast (model-proposed): Cancellation permanently loses account data and paid rights — contrast: Cancellation makes account data and paid rights unrecoverable while legally required registration, behavior and log records remain retained.
Account & Service Control · Procedure
Contact Moonshot promptly about account loss or illegal use
If you lose your account or expose a verification code, you may promptly request recovery. Report illegal account use immediately; Moonshot says it will cooperate and handle the matter as soon as possible. The clause does not guarantee recovery.
Supporting quotations
If you lose your account or leak your verification code, you may contact us promptly to request recovery. If you discover any illegal use of a user account, please contact us immediately, and we will cooperate and handle it as soon as possible.
Legal Rights & Agreement Rules · Restriction or exception
Your service rights come with compliance duties and cannot be transferred
You may use Kimi under the terms, provide feedback and file complaints. You must comply with applicable laws and related published agreements, rules and policies. Illegal use, threats to national security or public interests, infringement of others' rights and disruption of platform operations are prohibited. Attempts to transfer rights or obligations under this clause are stated to be invalid.
Supporting quotations
You have the right to use the Service in accordance with this Agreement and to provide feedback and file complaints. You must comply with applicable laws, this Agreement, and other related agreements, rules, and policies published by us on the Service-related pages. You must not use the Service for illegal activities or conduct that endangers national security, public interests, or infringes on others' lawful rights and interests, or disrupts the platform's operating order. You may not transfer any rights or obligations under this clause, and any such attempt shall be invalid.
Security & Safeguards · Company commitment
Moonshot promises protection efforts but not timely responses to every request
Moonshot says it will perform statutory duties and protect network and data security, personal information and minors' interests and health. It undertakes to endeavor to maintain secure, stable, continuous service using existing technology and strive to improve it. Technical and resource limits mean it cannot guarantee a timely response to every request.
Supporting quotations
We will provide services in accordance with laws and regulations, actively perform our statutory duties, protect network security, data security, and your personal information, protect minors' lawful interests and physical and mental health, endeavor to maintain the secure, stable, and continuous operation of the Service with existing technologies, and strive to upgrade and improve our technologies to safeguard your service experience. However, due to technical and resource limitations, we cannot guarantee timely response to all requests, and we ask for your understanding.
Account & Service Control · Permission or license
Violations can lead to content removal, lost paid rights or account closure without notice
If you violate applicable laws, these terms or platform rules, Moonshot may act without notice: demand correction, block or delete content, suspend or revoke rights including paid rights, freeze, close or transfer your account, or refuse, suspend or stop service.
Supporting quotations
IF YOU VIOLATE APPLICABLE LAWS, THIS AGREEMENT, OR PLATFORM RULES, WE MAY, WITHOUT NOTICE: (A) REQUIRE YOU TO RECTIFY; (B) BLOCK OR DELETE YOUR CONTENT; (C) SUSPEND OR REVOKE YOUR RIGHTS (INCLUDING PAID RIGHTS); (D) FREEZE, CLOSE, OR TRANSFER YOUR ACCOUNT; (E) REFUSE, SUSPEND, OR STOP PROVIDING SERVICES.
Account & Service Control · Restriction or exception
Account conduct rules prohibit impersonation and dishonest use
You bear full responsibility for registration and payment information being authentic, lawful and valid, and must keep registration information updated. Profiles must not contain illegal or harmful information or impersonate others. Safeguard the account and accept responsibility for its activity; do not register maliciously or in bulk, transfer or supply accounts to others, use unofficial or illegal payment channels, or use the service fraudulently or otherwise unlawfully or unreasonably.
Supporting quotations
4.1 When registering and using your account, you must: (a) Bear full responsibility for the authenticity, legality, and validity of your registration and payment information; do not include illegal or harmful information in your account name, avatar, bio, or other registration or personal information; update your registration information in a timely manner; and do not register an account or use the Service by impersonating others (including but not limited to using another person’s name, title, trade name, avatar, or any other means sufficient to cause confusion); (b) Safeguard your account and bear responsibility for all activities under it; (c) Not register accounts maliciously, including frequent or bulk registration; (d) Not transfer, lend, lease, or provide your account to others; (e) Not use payment channels that are not officially recognized or are illegal to make payments, and not use the Service in a fraudulent or otherwise dishonest manner; (f) Not engage in other illegal or unreasonable registration or use of the Service.
Content & IP Rights · Restriction or exception
Input must respect others' rights and protect secrets
Input must not contain state secrets or data affecting national security or public interests, or infringe intellectual property, portrait, reputation, honor, name, privacy, personal-information or other lawful rights. Before uploading commercial information, especially trade secrets, ensure you have processing rights and apply necessary desensitization.
Supporting quotations
4.2 When submitting Input, you must: (a) Ensure it does not contain state secrets or data affecting national security or public interests, and does not infringe any person's intellectual property rights, portrait rights, reputation rights, honor rights, name rights, privacy, personal information rights and interests, or other lawful rights and interests; (b) For personal information, obtain informed consent (or separate consent for sensitive information), or apply anonymization measures that comply with legal requirements; otherwise, please do not upload such information to the platform; Do not submit sensitive personal information of minors under 14. (c) For commercial information (especially trade secrets), ensure you have the right to process it and apply necessary desensitization before upload.
Data Access & Collection · Restriction or exception
Personal-information uploads need consent or lawful anonymization
For personal information, obtain informed consent, including separate consent for sensitive information, or apply legally compliant anonymization; otherwise do not upload it. The terms separately prohibit submitting sensitive personal information of children under 14.
Supporting quotations
4.2 When submitting Input, you must: (a) Ensure it does not contain state secrets or data affecting national security or public interests, and does not infringe any person's intellectual property rights, portrait rights, reputation rights, honor rights, name rights, privacy, personal information rights and interests, or other lawful rights and interests; (b) For personal information, obtain informed consent (or separate consent for sensitive information), or apply anonymization measures that comply with legal requirements; otherwise, please do not upload such information to the platform; Do not submit sensitive personal information of minors under 14. (c) For commercial information (especially trade secrets), ensure you have the right to process it and apply necessary desensitization before upload.
Legal Rights & Agreement Rules · Restriction or exception
Harmful, deceptive and rights-infringing uses are prohibited
You must not use Kimi for purposes that may seriously harm health, psychology, society or the economy, or violate technology ethics. The rules also prohibit infringement of intellectual property or trade secrets, breaches of business ethics, monopolistic or unfair competition using algorithms, data or platform advantages, fraud and deception, and unlawful collection or disclosure of personal information or protected records. The restriction extends to other unlawful uses or uses that may harm public interests or Moonshot's or others' rights.
Supporting quotations
4.3 You must not use the Service for illegal or improper purposes: (a) Purposes that may cause serious harm to human health, psychology, society, or economics, or that violate technology ethics. (b) Infringing intellectual property rights, trade secrets, or business ethics. (c) Using algorithms, data, or platform advantages for monopolistic or unfair competition. (d) Fraud, deception, or misleading activities. (e) Infringing privacy or lawful personal information rights and interests, such as illegally collecting or disclosing personally identifiable information or educational, financial, or other protected records, including but not limited to addresses, telephone numbers, email addresses, numbers and features contained in personal identity documents (such as ID card numbers, social security account numbers, and passport numbers), or credit card numbers; (f) Other uses prohibited by law or that may harm public interests or our or third-party rights.
Content & IP Rights · Restriction or exception
The terms prohibit listed political, violent and other illegal content
You must not create or publish content opposing constitutional principles; threatening national security, unity, honor or interests; leaking state secrets or subverting state power; or disparaging heroes and martyrs or infringing their specified rights. The list also covers terrorism, extremism, ethnic hatred or discrimination, disruption of religious policies or promotion of cults, rumors disrupting social or economic order, obscenity, pornography, gambling, violence or crime incitement, insults, defamation, rights infringements and other content prohibited by applicable law. This describes the contract's list, not an independent determination of illegality.
Supporting quotations
4.4 You must not use the Service to create or publish illegal content: (a) Content opposing the basic principles of the Constitution. (b) Content endangering national security, leaking state secrets, subverting state power, or undermining national unity. (c) Content damaging national honor or interests. (d) Content that distorts, disparages, desecrates, or denies the deeds and spirit of heroes and martyrs, or infringes upon the names, portraits, reputation, or honor of heroes and martyrs by insult, defamation, or other means; (e) Content promoting terrorism or extremism. (f) Content inciting ethnic hatred, discrimination, or undermining ethnic unity. (g) Content undermining national religious policies or promoting cults. (h) Content spreading rumors or disrupting social or economic order. (i) Content that is obscene, pornographic, gambling-related, violent, murderous, terrorist, or crime-inciting content; (j) Content insulting, defaming, or infringing on others' rights. (k) Other content prohibited by applicable law.
Content & IP Rights · Restriction or exception
The harmful-content ban extends beyond the illegal-content list
Kimi's rules prohibit creating or publishing seriously mismatched exaggerated headlines; gossip, scandals or misdeeds; improper disaster or major-accident comments; sexual innuendo; blood, horror, cruelty or other physically or mentally disturbing content; group or regional discrimination; and vulgar, philistine or kitsch content. They also prohibit content inducing minors toward unsafe behavior, conduct violating social morality or bad habits, and other content adversely affecting the online ecosystem.
Supporting quotations
4.5 You must not create or publish harmful content: (a) Exaggerated titles seriously mismatched with content. (b) Gossip, scandals, or misdeeds. (c) Improper comments on natural disasters or major accidents. (d) Sexual innuendo or provocation. (e) Blood, horror, cruelty, or content causing physical or mental discomfort. (f) Inciting discrimination against groups or regions. (g) Vulgar, philistine, or kitsch content. (h) Content that may induce minors to imitate unsafe behaviors or behaviors violating social morality, or induce minors to develop bad habits; (i) Other content adversely affecting the online ecosystem.
Content & IP Rights · Company practice
AI identification covers generated or significantly modified content
Moonshot says it identifies AI-generated text, images, audio and video under the named identification measures and national standards for transparency and traceability. For these rules, Generated Content includes content significantly modified by AI. Explicit identifiers are perceptible text, sound or graphics such as watermarks or banners; implicit identifiers are metadata markers usable for tracing and regulatory oversight.
Supporting quotations
To improve transparency in AI processing, protect the public's right to know, and support content traceability, we identify Generated Content such as text, images, audio, and video generated through artificial intelligence technology in accordance with the Measures for the Identification of Artificial Intelligence-Generated Synthetic Content and relevant national standards.
(a) Generated Content: Content generated or significantly modified by AI, including text, images, audio, and video. (b) Explicit Identifier: Text, sound, or graphic prompts (such as watermarks or page prompt banners) directly perceivable by users. (c) Implicit Identifier: Technical markers embedded in file metadata that can be used for traceability and regulatory oversight.
Content & IP Rights · Restriction or exception
AI labels are added by default, with a limited explicit-label removal provision
Moonshot defaults to both explicit and implicit identifiers. An AI-Generated label appears prominently in the interface, generated images or other applicable places, and metadata identifiers are embedded under national standards without affecting normal use. Section 6.2 makes an exception for explicit identifiers when you use provided functions or have approval to remove them. Sections 6.3 and 4.7 otherwise prohibit removing, obscuring, altering, hiding or circumventing identifiers, potentially creating legal liability. The stated exception concerns explicit labels; it does not authorize removing metadata identifiers.
Supporting quotations
UNLESS YOU USE FUNCTIONS WE PROVIDE OR ARE APPROVED TO REMOVE EXPLICIT IDENTIFIERS, WE DEFAULT TO ADDING BOTH EXPLICIT AND IMPLICIT IDENTIFIERS TO ALL GENERATED CONTENT.
Explicit Identifiers: An "AI-Generated" identifier is displayed prominently in the interface, on generated images, or in other applicable positions.
Implicit Identifiers: WE EMBED IMPLICIT IDENTIFIERS IN ALL GENERATED CONTENT IN ACCORDANCE WITH NATIONAL STANDARDS. They do not affect normal use.
YOU MUST NOT REMOVE, OBSCURE, ALTER, HIDE, OR CIRCUMVENT ANY EXPLICIT OR IMPLICIT IDENTIFIERS ADDED BY THE SERVICE. DOING SO MAY RESULT IN LEGAL LIABILITY.
4.7 You must not circumvent security mechanisms: (a) Malicious circumvention, including but not limited to using variants, garbled text, characters, homophones, or other means to evade Service detection so as to input or generate illegal speech; (b) Malicious attacks, inducement, and poisoning by means such as identity impersonation, reverse induction, or jailbreak attacks; (c) Deleting, tampering with, or concealing the AI-generated content identifiers we have added (including prominent identifiers visible to the naked eye on Generated Content and hidden identifiers embedded in the metadata files of Generated Content through specific technical means), or engaging in other acts in violation of the Measures for the Identification of Artificial Intelligence-Generated Synthetic Content ; (d) Other conduct maliciously circumventing security management.
Cross-references
qualifies (model-proposed): Do not evade safeguards or tamper with AI-content identifiers — qualifies: The specific rule for provided functions or approved removal of explicit identifiers qualifies the general anti-tampering restriction; it does not authorize removing implicit identifiers.
Legal Rights & Agreement Rules · Restriction or exception
You bear claims and losses caused by your use of de-identified output
You must not use de-identified generated content unlawfully or to infringe others' rights. The terms make you independently responsible for third-party complaints, claims or lawsuits arising from your use or dissemination of that content. If your conduct causes Moonshot penalties or losses, you must compensate all losses and reasonable expenses.
Supporting quotations
You must not use de-identified Generated Content for illegal purposes or to infringe on others' rights. Any third-party complaints, claims, or lawsuits arising from your use or dissemination of de-identified Generated Content shall be borne solely and independently by you. IF YOUR CONDUCT CAUSES US TO SUFFER PENALTIES OR LOSSES, YOU SHALL COMPENSATE US FOR ALL LOSSES AND REASONABLE EXPENSES.
Content & IP Rights · Restriction or exception
An AI label does not certify accuracy, ownership or suitability
Moonshot says an identifier is not its guarantee or endorsement of the content's authenticity, accuracy, ownership or applicability.
Supporting quotations
The identifier does not constitute our guarantee or endorsement of the content's authenticity, accuracy, ownership, or applicability.
Humanlike interactions are AI output, not a person's intent or professional advice
Kimi may present services in humanlike interactive forms. The interacting party is an AI model rather than a natural person. Its output neither expresses the intent of a real individual nor constitutes professional opinion or advice.
Supporting quotations
7.1 The Service may be provided to you in anthropomorphic interactive forms. Please be aware and understand that such services are powered by artificial intelligence models. The party interacting with you is not a natural person, and the Output is generated by artificial intelligence. The Output does not represent the expression of intent of any real individual, nor does it constitute any professional opinion or advice.
Account & Service Control · Restriction or exception
Humanlike features may have time, content and spending controls
For legal, regulatory and operational reasons, Moonshot may apply usage-duration reminders or management, over-reliance warnings, feature or content restrictions and spending restrictions to humanlike services. Product displays, system prompts or separate rules set their form, triggers, scope and timing. Unless law provides otherwise, Moonshot may adjust them as legal, regulatory, technical or management conditions change. You must follow these measures and prompts, use time reasonably and content rationally, and not use the features for prohibited activities or circumvent, damage or disrupt the controls.
Supporting quotations
7.2 To implement the management requirements of relevant laws and regulations on anthropomorphic interactive services and to protect users' physical and mental health and lawful rights and interests, we may, based on laws and regulations, regulatory requirements, and operational needs, adopt one or more usage management measures for anthropomorphic interactive services, including but not limited to reminders or management of usage duration, over-reliance warnings, feature or Content restrictions, and spending restrictions. The specific form, trigger conditions, scope of application, and implementation time of such measures shall be subject to product page displays, system prompts, or rules separately published by us. Unless otherwise provided by laws and regulations, we may adjust such measures and their implementation standards in response to changes in laws and regulations, regulatory requirements, or actual technical and management conditions.
7.3 When using anthropomorphic interactive services, you understand and agree to comply with the foregoing usage management measures and related prompts, arrange your usage time reasonably, view and use anthropomorphic interactive Content rationally, and not use anthropomorphic interactive services to engage in activities prohibited by laws and regulations or this Agreement, or circumvent, damage, or interfere with the normal operation of the foregoing usage management measures.
Not stated here
Specific product prompts and separately published controls are not supplied here.
Account & Service Control · Restriction or exception
Humanlike content for minors may face additional restrictions
Moonshot may further restrict humanlike interactive content for minors in accordance with law. Minors should use those features with guardian guidance and supervision and follow all Minors Mode restrictions.
Supporting quotations
7.4 To better protect minors' physical and mental health and lawful rights and interests, we may further restrict the anthropomorphic interactive Content available to minors in accordance with laws and regulations. If you are a minor, you should use the relevant services under the guidance and supervision of your guardian and comply with all restrictions under Minors Mode.
Account & Service Control · Permission or license
Moonshot may judge violations and cancel paid rights without compensation
For violations of the terms and relevant law, Moonshot may make its own determinations using your information, behavior data or interactive relationships. Without notice it may warn, demand correction, restrict features, suspend or terminate rights or quotas, cancel paid rights without compensation, suspend use, close accounts, prohibit re-registration or delete content. It may announce enforcement results and decide whether to restore use based on actual circumstances.
Supporting quotations
8.1 You understand and agree that, for your violations of this Agreement and relevant laws and regulations, we may make independent judgments, including comprehensive determinations based on your information, behavior data, or other interactive relationships, and, without notice, take measures including but not limited to: warnings; rectification requirements; feature restrictions; rights or quota suspension or termination (including cancellation of paid rights without compensation); suspension of use, account closure, prohibition of re-registration, content deletion. We have the right to announce the enforcement results and to decide, based on actual circumstances, whether to restore use.
Legal Rights & Agreement Rules · Restriction or exception
Breach can require full reimbursement of Moonshot's losses and expenses
You must independently bear legal liabilities and third-party claims arising from your breach. If it causes Moonshot loss, the terms require full compensation, including litigation, arbitration, attorney, notarization, appraisal, travel and investigation costs; compensation, liquidated damages and settlement fees; and administrative penalty fines.
Supporting quotations
8.2 YOU SHALL INDEPENDENTLY BEAR ALL LEGAL LIABILITIES AND THIRD-PARTY CLAIMS ARISING FROM YOUR BREACH. IF THIS CAUSES LOSS TO US, YOU SHALL COMPENSATE US IN FULL, INCLUDING LITIGATION FEES, ARBITRATION FEES, ATTORNEY FEES, NOTARIZATION FEES, APPRAISAL FEES, TRAVEL EXPENSES, INVESTIGATION COSTS, COMPENSATION, LIQUIDATED DAMAGES, SETTLEMENT FEES, AND ADMINISTRATIVE PENALTY FINES.
Security & Safeguards · Restriction or exception
Do not attack networks or knowingly support others' attacks
The terms prohibit unauthorized access, data theft, packet-name forgery, unpermitted scanning or testing, unauthorized changes to stored information, malware and disruption of networks or the service. They also prohibit providing tools specifically used for such activities or knowingly supplying technical, advertising, payment or other assistance to those carrying them out.
Supporting quotations
4.6 You must not engage in activities endangering network security or operational order: (a) Activities that endanger network security, such as illegally intruding into networks, interfering with normal network functions, or stealing network data, for example: using unauthorized data or accessing unauthorized servers/accounts; forging TCP/IP packet names or partial names; attempting, without permission, to probe, scan, or test weaknesses of the Service’s system or network or otherwise sabotaging network security; entering networks or computer systems without permission to delete, modify, or add stored information; attempting to interfere with or disrupt the normal operation of the Service’s system or website, deliberately spreading malicious programs or viruses, or otherwise disrupting normal network information services; (b) Providing programs or tools specifically used for activities that endanger network security, such as intruding into networks, interfering with normal network functions and protective measures, or stealing network data; (c) Knowingly providing technical support, advertising and promotion, payment settlement, or other assistance to others who engage in activities endangering network security; (d) Reverse engineering, reverse assembling, reverse compiling, translating, or otherwise attempting to discover the source code of the Service, its models, algorithms, or the source code or underlying components of its systems; (e) Writing or using any automated scripts, programs, or tools (including but not limited to bots, crawlers, scheduled tasks, etc.) to simulate manual operations, so as to achieve automated or bulk use of our products or services; (f) Repeatedly and massively performing identical or similar operations, or submitting identical or similar content at high frequency, thereby disrupting the normal operation and order of the Service; (g) Without our authorization, using the Service to develop or serve applications, products, services, or models that may compete with the Service; (h) Without our authorization, copying, transferring, renting, lending, selling, or sub-licensing all or part of the Service; (i) Using the Service beyond the licensed scope or engaging in any other potential abuse of the Service; (j) Other conduct endangering network security or operational order.
Account & Service Control · Restriction or exception
Automated bulk use, reverse engineering and unauthorized competition are prohibited
You must not reverse engineer, decompile or otherwise try to discover service code, models, algorithms or underlying components. Scripts, bots, crawlers or scheduled tools that simulate manual actions for automated or bulk use are prohibited, as are massive repetitive operations or high-frequency similar submissions that disrupt service. Without authorization, you may not use Kimi to develop or serve competing products or models, or copy, transfer, rent, lend, sell or sublicense the service. Use beyond the licensed scope and other service abuse are also prohibited.
Supporting quotations
4.6 You must not engage in activities endangering network security or operational order: (a) Activities that endanger network security, such as illegally intruding into networks, interfering with normal network functions, or stealing network data, for example: using unauthorized data or accessing unauthorized servers/accounts; forging TCP/IP packet names or partial names; attempting, without permission, to probe, scan, or test weaknesses of the Service’s system or network or otherwise sabotaging network security; entering networks or computer systems without permission to delete, modify, or add stored information; attempting to interfere with or disrupt the normal operation of the Service’s system or website, deliberately spreading malicious programs or viruses, or otherwise disrupting normal network information services; (b) Providing programs or tools specifically used for activities that endanger network security, such as intruding into networks, interfering with normal network functions and protective measures, or stealing network data; (c) Knowingly providing technical support, advertising and promotion, payment settlement, or other assistance to others who engage in activities endangering network security; (d) Reverse engineering, reverse assembling, reverse compiling, translating, or otherwise attempting to discover the source code of the Service, its models, algorithms, or the source code or underlying components of its systems; (e) Writing or using any automated scripts, programs, or tools (including but not limited to bots, crawlers, scheduled tasks, etc.) to simulate manual operations, so as to achieve automated or bulk use of our products or services; (f) Repeatedly and massively performing identical or similar operations, or submitting identical or similar content at high frequency, thereby disrupting the normal operation and order of the Service; (g) Without our authorization, using the Service to develop or serve applications, products, services, or models that may compete with the Service; (h) Without our authorization, copying, transferring, renting, lending, selling, or sub-licensing all or part of the Service; (i) Using the Service beyond the licensed scope or engaging in any other potential abuse of the Service; (j) Other conduct endangering network security or operational order.
Security & Safeguards · Restriction or exception
Do not evade safeguards or tamper with AI-content identifiers
The rules prohibit malicious evasion of detection to enter or generate illegal speech, malicious attacks, inducement or poisoning including impersonation and jailbreak attacks, and other malicious circumvention. You must not delete, alter or hide Moonshot's visible or metadata AI-content identifiers, or otherwise violate the named AI-generated synthetic-content identification measures. This restriction concerns tampering with identifiers Moonshot has added. Section 6.2 specifically allows removal of explicit identifiers using Moonshot-provided functions or approval; that exception does not authorize removing implicit metadata identifiers.
Supporting quotations
4.7 You must not circumvent security mechanisms: (a) Malicious circumvention, including but not limited to using variants, garbled text, characters, homophones, or other means to evade Service detection so as to input or generate illegal speech; (b) Malicious attacks, inducement, and poisoning by means such as identity impersonation, reverse induction, or jailbreak attacks; (c) Deleting, tampering with, or concealing the AI-generated content identifiers we have added (including prominent identifiers visible to the naked eye on Generated Content and hidden identifiers embedded in the metadata files of Generated Content through specific technical means), or engaging in other acts in violation of the Measures for the Identification of Artificial Intelligence-Generated Synthetic Content ; (d) Other conduct maliciously circumventing security management.
UNLESS YOU USE FUNCTIONS WE PROVIDE OR ARE APPROVED TO REMOVE EXPLICIT IDENTIFIERS, WE DEFAULT TO ADDING BOTH EXPLICIT AND IMPLICIT IDENTIFIERS TO ALL GENERATED CONTENT.
Content & IP Rights · Context
Moonshot claims rights in the service subject to other lawful rights holders
To the extent permitted by law, Moonshot owns rights in the service, including copyright, trademarks, patents and other rights, except for rights belonging by law to other relevant rights holders.
Supporting quotations
5.1 Except for the relevant rights holders who are entitled to rights in accordance with the law, Moonshot AI owns all rights (including but not limited to intellectual property rights such as copyrights, trademark rights, and patent rights, and other rights) in the Service to the extent permitted by laws and regulations.
Content & IP Rights · User right or choice
You own input and output rights only within legal and contractual limits
The terms assign you intellectual-property and other rights in your Input and Output to the extent permitted by law, provided you comply with the agreement and do not infringe others' lawful rights. You remain responsible for Content. Similar output may be generated for others, and your output rights do not extend to their content. Your ownership coexists with the free model-optimization license granted to Moonshot, with a contact route if you do not want training use.
Supporting quotations
5.2 On the premise of not infringing others' lawful intellectual property rights or other rights and complying with this Agreement, and to the extent permitted by law, 5.2 you own the intellectual property rights and other rights in your Input and Output, and bear the obligation to be responsible for the Content. Due to technical limitations, we cannot guarantee that other users’ content is completely different from yours, and the occurrence of similar Output cannot be ruled out; accordingly, Your rights over the Output do not extend to other users' content.
5.3 TO IMPROVE THE SERVICE, YOU GRANT US A FREE LICENSE TO USE YOUR INPUT, OUTPUT, AND FEEDBACK FOR MODEL OPTIMIZATION WITHIN THE SCOPE PERMITTED BY LAW. IF YOU DO NOT WISH YOUR CONTENT TO BE USED FOR MODEL TRAINING, PLEASE CONTACT US THROUGH THE CONTACT INFORMATION PROVIDED IN THIS AGREEMENT.
Use & Processing · Permission or license
Moonshot receives a free model-optimization license, with a contact route to decline training use
To improve the service, you grant Moonshot a free license to use Input, Output and feedback for model optimization within the law's permitted scope. If you do not want your content used for model training, the terms direct you to contact Moonshot using the agreement's contact information. This clause does not specify how quickly a request takes effect or whether it reverses prior training use.
Supporting quotations
5.3 TO IMPROVE THE SERVICE, YOU GRANT US A FREE LICENSE TO USE YOUR INPUT, OUTPUT, AND FEEDBACK FOR MODEL OPTIMIZATION WITHIN THE SCOPE PERMITTED BY LAW. IF YOU DO NOT WISH YOUR CONTENT TO BE USED FOR MODEL TRAINING, PLEASE CONTACT US THROUGH THE CONTACT INFORMATION PROVIDED IN THIS AGREEMENT.
Cross-references
contrast (model-proposed): You own input and output rights only within legal and contractual limits — contrast: Your stated ownership coexists with a free license for Moonshot to use content and feedback for model optimization; the terms provide a contact route if you do not want training use.
Legal Rights & Agreement Rules · Restriction or exception
Third-party integrations come with separate terms and risks
Kimi may incorporate or interact with third-party tools, content and services such as plug-ins, APIs, authentication, payment providers and external websites. Moonshot disclaims endorsement, responsibility and warranties about their availability, function, accuracy, security or legality. Use is at your discretion and risk; to the fullest extent allowed by law it excludes liability for related loss, including failures, breaches, inaccurate information or misconduct. You must review and comply with the third party's agreements and may face its fees, costs or restrictions.
Supporting quotations
The Service may incorporate or interact with third-party content, products, tools, or services ("Third-Party Services"), including plug-ins, APIs, external platforms, authentication providers, payment processors, or links to external websites or content. WITH RESPECT TO THIRD-PARTY SERVICES: (a) WE DO NOT ENDORSE OR ASSUME RESPONSIBILITY FOR ANY THIRD-PARTY SERVICES. (b) WE MAKE NO WARRANTIES REGARDING THE AVAILABILITY, FUNCTIONALITY, ACCURACY, SECURITY, LEGALITY, OR ANY OTHER ASPECT OF THIRD-PARTY SERVICES. USE IS AT YOUR SOLE DISCRETION AND RISK. (c) TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR USE OF OR RELIANCE ON THIRD-PARTY SERVICES, INCLUDING BUT NOT LIMITED TO ANY SERVICE FAILURE, DATA BREACH, INACCURATE INFORMATION, OR THIRD-PARTY MISCONDUCT. (d) You are solely responsible for reviewing and complying with applicable third-party terms, conditions, privacy policies, or other agreements. (e) Your use of Third-Party Services may be subject to additional fees, costs, terms, or restrictions imposed by those third parties.
Legal Rights & Agreement Rules · Restriction or exception
Specified disruptions are excluded from Moonshot's performance liability
Moonshot disclaims liability for obstacles, defects, delays or changes caused by force majeure such as disasters, strikes, war or official orders; public power or communication failures; or third-party factors such as viruses, hacking or system instability. For maintenance, equipment or system failure, and network or data-security factors, the clause conditions the exclusion on Moonshot having exercised due care and good-faith management.
Supporting quotations
We assume no liability for performance obstacles, defects, delays, or changes caused by: (1) force majeure (natural disasters, strikes, riots, wars, government actions, or judicial or administrative orders); (2) public service failures (power, communications) or third-party factors (such as viruses in mobile communication terminals, hacker attacks, or system instability); (3) with due care and good-faith management having been exercised, routine or emergency equipment and system maintenance, equipment and system failures, or network information and data security factors.
Legal Rights & Agreement Rules · Restriction or exception
Technical warranties are broadly disclaimed unless law requires otherwise
Unless law provides otherwise, Moonshot does not warrant that Kimi meets your needs or is accurate, reliable, available, timely, error-free, uninterrupted, stable or fault-free. It also does not warrant flawless, unbiased, non-infringing or entirely reasonable information, accurate or complete code and referenced content, or that maliciously induced output reflects its views.
Supporting quotations
UNLESS OTHERWISE PROVIDED BY LAW, WE MAKE NO WARRANTIES THAT: THE SERVICE WILL MEET YOUR SPECIFIC NEEDS; THE SERVICE WILL BE ACCURATE, RELIABLE, FUNCTIONALLY AVAILABLE, TIMELY, ERROR-FREE, UNINTERRUPTED, OR CONTINUOUSLY STABLE, AND FREE FROM ANY FAULTS; ALL INFORMATION WILL BE FLAWLESS, UNBIASED, NON-INFRINGING, OR ENTIRELY REASONABLE; CODE, PROGRAMS, OR REFERENCED CONTENT WILL BE ACCURATE, STABLE, OR COMPLETE; OUTPUT FROM MALICIOUS INDUCEMENT WILL BE CONSISTENT WITH OUR VIEWS.
Cross-references
contrast (model-proposed): Moonshot promises protection efforts but not timely responses to every request — contrast: Commitments to endeavor to provide secure and stable service coexist with technical warranty exclusions subject to law; improvement efforts do not guarantee uninterrupted or error-free performance.
Charges & Financial Obligations · Restriction or exception
Use your own judgment with financial information, credentials and advertisements
The terms ask you to stay vigilant about borrowing, investment, financing, wealth management, other property matters, account credentials and advertisements. Unless law or regulations provide otherwise, Moonshot disclaims responsibility for judgments you make based on this information.
Supporting quotations
9.4 If you encounter information related to borrowing, investment, financing, wealth management, or other property-related matters, as well as account credentials or advertisements, please stay vigilant and exercise your own judgment. Unless otherwise provided by laws and regulations, we assume no responsibility for any judgment you make based on such information.
Legal Rights & Agreement Rules · Restriction or exception
The damages clause excludes categories of loss and caps direct liability at fees paid
Unless expressly provided by law, the terms exclude liability for indirect, incidental, consequential and punitive damages, including lost profits, reputational harm and data loss. They state that Moonshot's total direct liability cannot exceed the total fees you paid it during your use of the service, if any. The clause does not state a shorter fee lookback period.
Supporting quotations
9.5 UNLESS EXPRESSLY PROVIDED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, REPUTATIONAL DAMAGE, OR DATA LOSS. OUR TOTAL DIRECT LIABILITY SHALL NOT EXCEED THE TOTAL FEES YOU PAID TO US DURING YOUR USE OF THE SERVICE (IF ANY).
Content & IP Rights · Restriction or exception
Handling illegal content is not promised as a universal monitoring duty
Moonshot says it may process illegal content under the terms, but that this does not itself create an obligation to do so. It cannot guarantee detection of all illegal acts.
Supporting quotations
9.6 We may process illegal content per this Agreement, but this does not constitute our obligation. We cannot guarantee detection of all illegal acts.
Legal Rights & Agreement Rules · Permission or license
Moonshot may transfer the agreement to affiliates or a business successor
Moonshot reserves the right to transfer its contractual rights or obligations to any affiliate, subsidiary or business successor.
Supporting quotations
9.7 WE RESERVE THE RIGHT TO TRANSFER RIGHTS OR OBLIGATIONS UNDER THIS AGREEMENT TO ANY AFFILIATE, SUBSIDIARY, OR BUSINESS SUCCESSOR.
Cross-references
contrast (model-proposed): Your service rights come with compliance duties and cannot be transferred — contrast: Moonshot reserves transfer of its contractual rights or obligations to affiliates, subsidiaries or a business successor, while the user-rights clause prohibits the user transferring rights or obligations under that clause.
Account & Service Control · Procedure
You may end service by cancellation; violations may also trigger termination
You may terminate at any time through account cancellation, but cancellation makes account data and paid rights unrecoverable; required registration and behavior records and logs may still be retained, and prior breaches remain enforceable. Moonshot may terminate depending on circumstances if you violate laws, these terms or platform rules, or infringe the public's, Moonshot's or others' lawful rights.
Supporting quotations
10.1 You may terminate the Service at any time via the cancellation process. If you violate laws and regulations, this Agreement, or platform rules, or infringe upon the lawful rights and interests of the public, us, or third parties, we may terminate the Service depending on the circumstances.
You may cancel your account at any time. HOWEVER, ONCE CANCELLED, YOUR ACCOUNT DATA AND PAID RIGHTS ARE NOT RECOVERABLE. Please cancel your account with caution. After cancellation, we will still retain your corresponding registration data, behavior records, and other log information as required by laws and regulations such as the Cybersecurity Law. If you violated this Agreement before cancellation, we retain the right to enforce our rights.
Account & Service Control · Permission or license
Moonshot may change or end service, with compensation for some unexpired paid rights
For overall operational needs, Moonshot reserves the right to set features and service scope and modify, interrupt, suspend or terminate service according to actual circumstances. If termination is due to Moonshot's reasons and you have unexpired paid rights, it promises compensation on a fairness basis. If termination is due to your reasons, account rights and interests end without compensation. The clause gives no calculation method for fair compensation.
Supporting quotations
10.2 FOR THE NEEDS OF OVERALL SERVICE OPERATION, WE RESERVE THE RIGHT TO DETERMINE THE SERVICE/FUNCTION SETTINGS AND SCOPE BASED ON ACTUAL CIRCUMSTANCES, AND TO MODIFY, INTERRUPT, SUSPEND, OR TERMINATE THE SERVICE.
10.3 IF TERMINATION IS DUE TO YOUR REASONS, YOUR ACCOUNT RIGHTS AND INTERESTS WILL TERMINATE WITHOUT COMPENSATION. IF TERMINATION IS DUE TO OUR REASONS AND YOU HAVE UNEXPIRED PAID RIGHTS, WE WILL COMPENSATE YOU IN ACCORDANCE WITH THE PRINCIPLE OF FAIRNESS.
Account & Service Control · Restriction or exception
Minors must follow supervised, healthy and safe online-use rules
The terms call for guardian supervision and guidance, reasonable use, healthy habits and avoiding dependence on virtual spaces. They require minors to follow the stated National Youth Network Civilization Convention: learn online without harmful browsing; communicate honestly without insults or deception; protect themselves and avoid casually meeting online friends; preserve network security and order; and avoid excessive immersion that harms physical or mental health.
Supporting quotations
11.1 Minors should use the Service under the supervision and guidance of their guardians, learn to use the Internet properly and correctly within a reasonable scope, avoid addiction to virtual cyberspace, and develop healthy online habits.
11.2 Minor users shall abide by the National Youth Network Civilization Convention:
Be good at learning online; do not browse harmful information.
Be honest and friendly in communication; do not insult or deceive others.
Enhance self-protection awareness; do not casually meet online friends.
Safeguard network security; do not disrupt network order.
Be beneficial to physical and mental health; do not indulge in virtual time and space.
Use & Processing · Permission or license
Uploading a minor's information is treated as agreement to lawful processing, with input limits
Moonshot asks users to obey relevant law and carefully upload information about minors. Upload is treated as agreement to processing of that minor-related content in the service under law and these terms. This does not remove section 4.2's requirement for informed consent, separate consent for sensitive information or legally compliant anonymization, or its prohibition on submitting sensitive personal information of under-14s.
Supporting quotations
11.3 TO PROTECT MINORS' PRIVACY, PLEASE STRICTLY ABIDE BY RELEVANT LAWS AND CAREFULLY UPLOAD CONTENT CONTAINING MINOR INFORMATION. ONCE UPLOADED, IT IS DEEMED THAT YOU AGREE THAT WE MAY PROCESS CONTENT RELATED TO THE MINOR IN THE SERVICE IN ACCORDANCE WITH THE LAW AND THIS AGREEMENT.
4.2 When submitting Input, you must: (a) Ensure it does not contain state secrets or data affecting national security or public interests, and does not infringe any person's intellectual property rights, portrait rights, reputation rights, honor rights, name rights, privacy, personal information rights and interests, or other lawful rights and interests; (b) For personal information, obtain informed consent (or separate consent for sensitive information), or apply anonymization measures that comply with legal requirements; otherwise, please do not upload such information to the platform; Do not submit sensitive personal information of minors under 14. (c) For commercial information (especially trade secrets), ensure you have the right to process it and apply necessary desensitization before upload.
Cross-references
related (model-proposed): Personal-information uploads need consent or lawful anonymization — references: The minor-information processing clause must be read with the input consent or anonymization requirements and the prohibition on sensitive information of under-14s.
Account & Service Control · Restriction or exception
Minors Mode must be enabled and may restrict features and filter output
Guardians must accompany minors in reading the agreement, and the minor or guardian must enable Minors Mode. Minor users must supply necessary information such as age, guardian or emergency contact for identity recognition and protection. Mode updates may impose feature restrictions and additional output filtering as law and technology evolve; product pages or separate instructions determine specifics. Humanlike interactive content may face further lawful restrictions, and minors should use it under guardian guidance and supervision while obeying Minors Mode restrictions.
Supporting quotations
11.4 We provide a "Minors Mode" for minors. Guardians must accompany minors in reading this Agreement and obtain consent. The minor or guardian shall enable Minors Mode. Minor users shall provide necessary information such as age, guardian, or emergency contact, which is used to identify the minor’s identity and provide corresponding protection. To better protect minors’ lawful rights and interests and physical and mental health, Minors Mode may undergo iterations and interface updates as required by laws, regulations, and technological updates, including but not limited to appropriate restrictions on certain functions and additional filtering of output content. The specific functions, scope of restrictions, and usage methods of Minors Mode shall be subject to the display on the product page or the usage instructions we separately publish.
7.4 To better protect minors' physical and mental health and lawful rights and interests, we may further restrict the anthropomorphic interactive Content available to minors in accordance with laws and regulations. If you are a minor, you should use the relevant services under the guidance and supervision of your guardian and comply with all restrictions under Minors Mode.
Not stated here
Product-specific Minors Mode instructions and limits are not supplied.
Mainland Chinese law governs, with negotiation before litigation at Moonshot's domicile
The agreement selects mainland People's Republic of China law. Both parties must endeavor to resolve a dispute through friendly negotiation. If that fails, either may sue in the court with jurisdiction at Beijing Moonshot Technology Co., Ltd.'s domicile.
Supporting quotations
12.1 This Agreement shall be governed by the laws of the People's Republic of China (Mainland).
12.2 IF A DISPUTE ARISES, BOTH PARTIES SHALL ENDEAVOR TO RESOLVE IT THROUGH FRIENDLY NEGOTIATION. IF NEGOTIATION FAILS, EITHER PARTY MAY FILE A LAWSUIT WITH THE COURT HAVING JURISDICTION AT THE DOMICILE OF BEIJING MOONSHOT TECHNOLOGY CO., LTD.
Legal Rights & Agreement Rules · Context
Invalid provisions are severable and delay is not a waiver
The terms say an invalid or unenforceable provision can be separated without affecting the others. Moonshot's delay in exercising a right is not treated as giving it up.
Supporting quotations
IF ANY PROVISION IS INVALID OR UNENFORCEABLE, IT SHALL BE SEVERABLE AND SHALL NOT AFFECT THE VALIDITY OF OTHER PROVISIONS. OUR DELAY IN EXERCISING ANY RIGHT DOES NOT CONSTITUTE A WAIVER.
Legal Rights & Agreement Rules · Procedure
Continued use accepts notified updates to the agreement
Moonshot may update the terms to improve service or adapt to changes in laws, policies, technology and features. Updates become part of the agreement and may be notified by publication, page prompts, push information or other means. Continued use is treated as acceptance. If you object, you may stop logging in or using the service; this clause specifies no advance-notice period.
Supporting quotations
TO CONTINUOUSLY OPTIMIZE THE SERVICE EXPERIENCE AND ADAPT TO CHANGES IN NATIONAL LAWS AND REGULATIONS, POLICIES, TECHNICAL CONDITIONS, AND PRODUCT FUNCTIONS, WE MAY UPDATE THIS AGREEMENT FROM TIME TO TIME.THE UPDATED CONTENT WILL FORM AN INTEGRAL PART OF THIS AGREEMENT AND WILL BE NOTIFIED TO YOU THROUGH PAGE PUBLICATION, PAGE PROMPTS, INFORMATION PUSH, OR OTHER MEANS. IF YOU CONTINUE TO USE THE SERVICE, YOU AGREE TO THE UPDATED CONTENT.IF YOU OBJECT TO THE UPDATED TERMS, YOU HAVE THE RIGHT TO STOP LOGGING IN TO OR USING THE SERVICE.
Legal Rights & Agreement Rules · Context
Subheadings do not control interpretation
The agreement says subheadings are included for convenience and do not affect interpretation.
Supporting quotations
Subheadings are for convenience only and do not affect interpretation.
Legal Rights & Agreement Rules · Restriction or exception
Chinese text prevails over English in a discrepancy or ambiguity
The terms say Chinese and English versions have equal legal effect, but the Chinese version prevails if they differ, are ambiguous or conflict. This analysis explains the supplied English copy; it does not establish what an unsupplied Chinese version says.
Supporting quotations
This Agreement is executed in both Chinese and English. Both language versions shall have equal legal effect. In case of any discrepancy, ambiguity or conflict between the two language versions, the Chinese version shall prevail.
Not stated here
The Chinese version is not supplied for comparison.
Account & Service Control · Procedure
Feedback is available through the account menu
On PC, the stated route is your avatar in the left sidebar, then User Feedback. On mobile, use the menu bar, your avatar, then Report and Feedback. These paths may change with product updates.
Supporting quotations
PC: Click your avatar in the left sidebar and select "User Feedback."
Mobile: Click the menu bar, then your avatar, and select "Report and Feedback."
Account issues can be raised through the linked email contact
The account-appeals clause invites you to contact Moonshot at any time about account issues through its linked email route. The saved text displays the address as [email protected], so it does not supply a readable email address.
Supporting quotations
If you find any issues with your account, please feel free to contact us at any time. You may reach us by sending an email to [[email protected]](https://www.kimi.com/cdn-cgi/l/email-protection#cdbeb8bdbda2bfb98da0a2a2a3bea5a2b9e3aea3).
Not stated here
The saved source masks the email address; no address is inferred.
Legal Rights & Agreement Rules · Procedure
Complaints require your true identity and preliminary evidence
You may report unlawful or non-compliant service or output, harmful or illegal information, or infringement of your rights through the linked email route or Moonshot's office: 13th Floor, Building 1, JD Technology Tower, No. 76 Zhichun Road, Haidian District, Beijing. The saved email display is masked. Complaints must include your true identity and preliminary infringement evidence. Moonshot says it will process requests according to law, but its general service clause does not guarantee timely responses to all requests.
Supporting quotations
If you discover that the Service or its Generated Content involves illegal or non-compliant conduct or illegal or harmful information, or infringes upon your lawful rights and interests (including but not limited to intellectual property rights, personal information, portrait rights, or reputation rights), please contact us at any time to report or file a complaint at [[email protected]](https://www.kimi.com/cdn-cgi/l/email-protection#dba8aeababb4a9af9bb6b4b4b5a8b3b4aff5b8b5) or at our office address. We will process requests in accordance with the law. When filing a complaint, submit your true identity and preliminary evidence of infringement.
We will provide services in accordance with laws and regulations, actively perform our statutory duties, protect network security, data security, and your personal information, protect minors' lawful interests and physical and mental health, endeavor to maintain the secure, stable, and continuous operation of the Service with existing technologies, and strive to upgrade and improve our technologies to safeguard your service experience. However, due to technical and resource limitations, we cannot guarantee timely response to all requests, and we ask for your understanding.
Not stated here
The saved source does not show the complaint email address in readable form.
Legal Rights & Agreement Rules · Context
Who provides Kimi and which version these terms cover
These terms took effect on August 31, 2026 and were last updated on August 24, 2026. They identify Beijing Moonshot Technology Co., Ltd. and its affiliates as the provider, covering Kimi through websites, apps, browser extensions, mini-programs and other delivery forms.
Supporting quotations
Effective Date: August 31, 2026 Last Updated: August 24, 2026
Welcome to Kimi! Kimi products and services are provided by Beijing Moonshot Technology Co., Ltd. and its affiliates ("Moonshot AI," "we," "us," or "our") through websites, applications, browser extensions, mini-programs, and other innovative forms of delivery, including but not limited to the platform with generative artificial intelligence services as its core function ("Kimi" or "the Service").
Legal Rights & Agreement Rules · Context
Specific agreements supplement these terms and prevail in a conflict
Module-specific agreements and product rules form part of these terms and prevail if they conflict. The text names the Privacy Policy and Paid Services Agreement; paid value-added services also require compliance with the paid agreement and relevant announcements.
Supporting quotations
This Agreement sets forth the terms under which we provide the Service to you. In addition to this Agreement, specific modules may be subject to separate agreements or product rules ("Specific Agreements"), including the Kimi Privacy Policy and the Kimi Paid Services Agreement. Specific Agreements supplement this Agreement and form an integral and indivisible part thereof with equal legal effect. Where a Specific Agreement conflicts with this Agreement, the Specific Agreement shall prevail. For example, the platform provides users with services including but not limited to free basic services and paid value-added services; when using paid value-added services, you shall, in addition to this Agreement, also comply with the Kimi Paid Services Agreement and relevant announcements.
Not stated here
The linked policies and announcements are not supplied in this assigned source; their detailed terms are outside this analysis.
Account & Service Control · Restriction or exception
Minors and users lacking civil capacity need guardian consent and supervision
Kimi is primarily intended for adults with full civil capacity. Under-18s must read the terms with a legal guardian and obtain consent. Minors and users lacking the civil capacity to use the service may use it only with their guardian's consent and supervision. Section 11 also requires the minor or guardian to enable Minors Mode and the minor to provide necessary identity and protection information, such as age, guardian or emergency contact.
Supporting quotations
IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE READ THIS AGREEMENT WITH YOUR LEGAL GUARDIAN AND OBTAIN THEIR CONSENT BEFORE USING THE SERVICE.
The Service is primarily intended for adults with full civil capacity. Due to the characteristics of the Service, users are required to effectively identify and reasonably apply Content. IF YOU ARE A MINOR OR LACK THE CIVIL CAPACITY TO USE THE SERVICE, YOU MAY USE THE SERVICE ONLY WITH THE CONSENT AND SUPERVISION OF YOUR LEGAL GUARDIAN.
11.4 We provide a "Minors Mode" for minors. Guardians must accompany minors in reading this Agreement and obtain consent. The minor or guardian shall enable Minors Mode. Minor users shall provide necessary information such as age, guardian, or emergency contact, which is used to identify the minor’s identity and provide corresponding protection. To better protect minors’ lawful rights and interests and physical and mental health, Minors Mode may undergo iterations and interface updates as required by laws, regulations, and technological updates, including but not limited to appropriate restrictions on certain functions and additional filtering of output content. The specific functions, scope of restrictions, and usage methods of Minors Mode shall be subject to the display on the product page or the usage instructions we separately publish.
Legal Rights & Agreement Rules · Procedure
Clicking Agree or using Kimi accepts these terms
The terms treat clicking Agree or using the service as acknowledgment that you have read, understood and agreed to be bound. They instruct you not to use Kimi if you disagree.
Supporting quotations
BY CLICKING "AGREE" OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.
Content & IP Rights · Context
Content includes both your input and the model's output
The service uses large language models to generate Output, also called Generated Content, in response to your Input. References to Content cover both Input and Output.
Supporting quotations
We provide AI services powered by large language models. The model generates content in response ("Output" or "Generated Content") based on user input ("Input"). Input and Output are collectively referred to as "Content."
Account & Service Control · Context
The stated uses are personal learning, research and everyday activities
The service is described as being for personal learning, research, appreciation, daily life and entertainment.
Supporting quotations
The Service is for personal learning, research, appreciation, daily life, and entertainment.
Legal Rights & Agreement Rules · Restriction or exception
Kimi does not guarantee accurate, complete or timely output
Although Moonshot says it works to improve the service, it warns that probabilistic machine learning can produce inaccurate results. It does not guarantee output accuracy, completeness or timeliness, and technical limits may prevent exhaustive responses.
Supporting quotations
AI and machine learning are rapidly evolving research fields. We have been striving to improve the Service to make it more accurate, reliable, secure, and beneficial. However, given the uncertainty and probabilistic nature of machine learning, We strive to improve the Service, but given the probabilistic nature of machine learning, the Service may produce inaccurate results. We cannot guarantee the accuracy, completeness, or timeliness of the Output. In addition, due to technical limitations, the Output may not exhaustively display the content you want.
Legal Rights & Agreement Rules · Restriction or exception
Evaluate output yourself and do not use it directly for major individual decisions
You must not treat output as your sole factual source or as absolutely true. Independently evaluate its accuracy and suitability before using or sharing it. It does not replace professional advice in medicine, law, finance, education or other regulated fields. You must not directly use it for decisions with legal or other material effects on individuals, including credit, employment, housing, education, insurance or medical treatment.
Supporting quotations
When using the Service: (a) Do not treat the Output as the sole source of facts or as absolutely true information. You need to independently evaluate the accuracy and applicability of Content, and reasonably apply or share it according to your purpose and scenario, so as to avoid adverse effects caused by erroneous or inappropriate content; (b) The Output is not a substitute for professional advice in medicine, law, finance, education, or other regulated fields. (c) Do not directly use Generated Content to make decisions that may have legal or other material impact on individuals, such as decisions concerning an individual’s credit, education, employment, housing, insurance, legal matters, medical treatment, or other major decisions; (d) The Output does not represent Moonshot AI's views. Any mention of any third-party product or service in the Output does not imply that such third party endorses the content or is affiliated with Moonshot AI. If you use the web search function, we retrieve publicly available third-party information to assist with your Input. The search sources will be displayed in the search bar on the right side of the page. All search sources are produced and provided by third parties; the Output of the Service may be the model’s integration of information from such search sources, which is for your reference only and does not mean that the Service approves of or agrees with any position or view of the linked webpage content, or endorses the truthfulness, accuracy, or reliability of such content.
Legal Rights & Agreement Rules · Restriction or exception
Output and web-search results are not endorsements
Output does not represent Moonshot's views; mentioning a third party does not imply that party endorses it or is affiliated with Moonshot. Web search retrieves public third-party information and displays sources in the right-hand search bar. Integrated output is for reference and does not establish approval of linked views or endorsement of their truth, accuracy or reliability.
Supporting quotations
When using the Service: (a) Do not treat the Output as the sole source of facts or as absolutely true information. You need to independently evaluate the accuracy and applicability of Content, and reasonably apply or share it according to your purpose and scenario, so as to avoid adverse effects caused by erroneous or inappropriate content; (b) The Output is not a substitute for professional advice in medicine, law, finance, education, or other regulated fields. (c) Do not directly use Generated Content to make decisions that may have legal or other material impact on individuals, such as decisions concerning an individual’s credit, education, employment, housing, insurance, legal matters, medical treatment, or other major decisions; (d) The Output does not represent Moonshot AI's views. Any mention of any third-party product or service in the Output does not imply that such third party endorses the content or is affiliated with Moonshot AI. If you use the web search function, we retrieve publicly available third-party information to assist with your Input. The search sources will be displayed in the search bar on the right side of the page. All search sources are produced and provided by third parties; the Output of the Service may be the model’s integration of information from such search sources, which is for your reference only and does not mean that the Service approves of or agrees with any position or view of the linked webpage content, or endorses the truthfulness, accuracy, or reliability of such content.