Kimi says its products and services are primarily intended for adults aged 18 or older, but this policy sets special personal-information protections for users under 18. It addresses their guardians as “you.” Kimi also says it cannot accurately identify minors during registration or use; it promises special measures when it learns a user is a minor.
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Kimi's products and services (our "products and services") are primarily intended for adults aged 18 or above. This Policy explains the personal information protection policy that we have specifically formulated and implemented for users under the age of 18 ("minors" or "your ward(s)"). As a minor's guardian ("you"), you may use this Policy to clearly understand how we collect, use, store, and share your ward's personal information, as well as the rights enjoyed by minors and their guardians. We will take special measures to protect minors' personal information in accordance with this Policy.
Please be aware that, due to limitations of technical means and legal provisions, we cannot accurately identify minors during registration and use. If we learn of a user's identity as a minor, we will take special measures to protect the minor's personal information in accordance with this Policy and the requirements of laws and regulations.
Account & Service Control · Restriction or exception
Guardian consent is required for a minor to use Kimi
Guardians should read, understand and agree to the policy before guiding a minor to use Kimi. Kimi says it verifies guardian authorization and consent by reference to good industry practices and processes minors’ information on that consent basis unless laws or regulations expressly require otherwise. Refusing agreement means the minor is not permitted to use the products or services. Kimi acknowledges separately that it cannot accurately identify minors during registration and use.
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Guardians should carefully read, fully understand, and agree to this Policy before guiding minors to use the relevant services. We will verify the guardian's authorization and consent by reference to good industry practices. Unless otherwise expressly required by laws and regulations, we will process and protect minors' personal information in accordance with this Policy on the basis of your consent. If you refuse to agree to this Policy, the minor will not be permitted to use our products and services.
Please be aware that, due to limitations of technical means and legal provisions, we cannot accurately identify minors during registration and use. If we learn of a user's identity as a minor, we will take special measures to protect the minor's personal information in accordance with this Policy and the requirements of laws and regulations.
Not stated here
The policy does not specify the actual verification steps.
Account & Service Control · Procedure
Minors should read with a guardian before using Kimi or providing information
Users under 18 are instructed to read the policy with their guardian’s guidance and obtain the guardian’s consent before using Kimi or providing information. Questions can be raised through Section 8. Kimi says it will respond as soon as possible and, in that section, within the time limit expressly set by applicable laws and regulations.
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If you are a minor under the age of 18, please ensure that you read this Policy in the company and under the guidance of your guardian, and use our products and services or provide information to us only after obtaining your guardian's consent. If you have any questions about this Policy or matters relating to the protection of minors' personal information, you may contact us through the means provided in Section "8. Contact Us" of this Policy, and we will respond to you as soon as possible.
If you or the minor have any questions about this Policy, or any complaints or comments regarding the processing of minors' personal information, please contact us at [[email protected]](https://www.kimi.com/cdn-cgi/l/email-protection#added8ddddc2dfd9edc0c2c2c3dec5c2d983cec3), and we will respond to your or the minor's request within the time limit expressly provided by laws and regulations after receiving the question, comment, or suggestion.
Not stated here
The saved contact link displays “[email protected]”; it does not show a readable email address or a numerical response deadline.
Account & Service Control · User right or choice
Guardians can exercise rights over their ward’s account
Guardians may exercise personal-information rights through channels identified in the general Privacy Policy, including modification and deletion rights concerning the minor’s account, to protect the minor’s information security and physical and mental health. General user-rights provisions apply, with this policy taking priority in a conflict.
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You may exercise the rights of personal information subjects through the channels notified in the Privacy Policy, and exercise rights such as modification and deletion in respect of your ward's account, so as to protect your ward's information security and physical and mental health.
Our Privacy Policy contains the general personal information protection provisions that apply uniformly, the contents of which, including but not limited to user rights and information security measures, apply to all users. This Policy is a personal information protection policy specifically for minor users and contains special protections for minors' personal information. In the event of any inconsistency between our Privacy Policy and this Policy, this Policy shall prevail.
Not stated here
The separate Privacy Policy’s channels and detailed conditions for requests are not supplied; this paragraph does not specify them.
Account & Service Control · Procedure
Guardians and minors can raise privacy questions and complaints
Both guardians and minors may submit questions about this policy or complaints and comments about processing minors’ information through the contact link in Section 8. Kimi promises to respond within the time limit expressly set by laws and regulations after receiving the request.
Supporting quotations
If you or the minor have any questions about this Policy, or any complaints or comments regarding the processing of minors' personal information, please contact us at [[email protected]](https://www.kimi.com/cdn-cgi/l/email-protection#added8ddddc2dfd9edc0c2c2c3dec5c2d983cec3), and we will respond to your or the minor's request within the time limit expressly provided by laws and regulations after receiving the question, comment, or suggestion.
Not stated here
The saved text displays “[email protected]” with an email-protection link, not a readable email address. It gives no numerical response deadline.