Policy covers MyFitnessPal Services and forms part of the Terms of Service
This Privacy Policy is issued by MyFitnessPal, Inc. and describes how it collects, uses, discloses and otherwise processes personal information when you use its Services, meaning the Site, the Mobile App and other interactions you have with the company. It also covers your choices and rights. The Policy "forms a part of" the Terms of Service, and any term used but not defined here takes its meaning from the Terms of Service.
Supporting quotations
This Privacy Policy (“Policy”) describes how MyFitnessPal, Inc., (“MyFitnessPal,” “we,” “our,” or “us”) collects, uses, discloses, and otherwise processes your personal information when you use our Services (use of our Site, Mobile App, and other interactions you may have with us).
terms used but not defined in this policy are defined in the Terms of Service
we collect personal information from you along the way
Qualifications & exceptions
The Terms of Service are a separate linked document that is not part of this agreement, so terms defined only there are not explained here.
Not stated here
The text of the linked Terms of Service is not supplied here, so this card cannot say which terms it defines or what else it provides.
Legal Rights & Agreement Rules · Context
Effective March 18, 2025, replacing the December 13, 2024 version
This version of the Policy is effective March 18, 2025. The company says it replaces the previous version dated 12/13/24, with a more user-friendly format, a streamlined way for users to exercise privacy rights, and updates to the information it collects and uses.
Supporting quotations
Effective Date: March 18, 2025
This Policy updates our previous version (dated 12/13/24) with a user friendly format, streamlining how our users can exercise their privacy rights, and updates to the information we collect and use.
Qualifications & exceptions
The summary of what changed is the company's own description; it does not list the specific changes in collection or use.
Not stated here
Exactly which collection and use practices changed from the December 2024 version.
Account & Service Control · Restriction or exception
Users must be at least 18; the company says it blocks and removes under-18 accounts
You must be at least 18 years old to use MyFitnessPal, and the Services are not designed or intended for children or anyone under 18. The company says it uses technical measures to prevent people under 18 from creating an account or otherwise using the Services. If it becomes aware that someone under 18 may have given it personal information, it will investigate and, if applicable, take steps to remove the data and delete that person's account.
Supporting quotations
you have to be at least 18 years old to use MyFitnessPal
Our Services are not designed nor otherwise intended for children or anyone under 18.
We implement technical measures to prevent individuals under 18 years of age from creating an account or otherwise using our Services.
If we become aware that an individual under 18 may have provided us with personal information, we will investigate and if applicable, take steps to remove the data and delete that individual’s account.
Qualifications & exceptions
Removal and account deletion happen only "if applicable" after an investigation, and only when the company becomes aware of it.
Not stated here
What the technical measures are and how age is checked.
Data Access & Collection · Company practice
Summary: information comes from you, from automatic collection and from third parties
The Policy says MyFitnessPal collects information directly from you when you create an account and use the Services, automatically through your use of the Services, and from third parties. The sections that follow set out each source in detail.
Supporting quotations
MyFitnessPal collects information from you directly when you create an account, use our Services, and through third parties.
We may collect personal information directly from you, automatically through your use of the Services, and from third-parties.
Qualifications & exceptions
This is the opening summary of the collection section; the specific data types and third-party sources are in later cards.
Use & Processing · Company practice
Summary: information is used to provide the Services, show relevant ads and content, and improve quality
In its quick summary, the company says it uses the information it collects to provide you with the Services, show you relevant ads and content, and improve the quality of the Services. The detailed purposes are listed under "How We Use Personal Information".
Supporting quotations
MyFitnessPal uses your information to provide you with our Services, show you relevant ads and content, and improve the quality of our Services.
How We Use Personal Information
Qualifications & exceptions
This is a short summary; the detailed list of purposes, including marketing and targeted advertising, is covered in later cards.
Sharing & Disclosure · Company practice
Summary: information is shared with service providers, partners and advertising partners
In its quick summary, MyFitnessPal says it shares your information with service providers, business partners and other third parties to provide the Services, and also with marketing and advertising partners to show you relevant content and advertising. The disclosure section gives the categories of recipients.
Supporting quotations
MyFitnessPal shares your information with service providers, business partners, and other third parties to provide you with our Services.
We also share your information with marketing and advertising partners to show you relevant content and advertising.
How We Disclose Personal Information
Qualifications & exceptions
Summary only; the categories of recipients and what is disclosed to each are in the disclosure cards.
Sharing & Disclosure · Company practice
The company says it does not expressly "sell" data, but cookie use may count as a sale or sharing
MyFitnessPal says it does not expressly "sell" information to others. It adds that certain uses of Functional Cookies and Targeted Advertising Cookies on its website to collect, use and disclose information may count as "sales" or "sharing" of personal information, or as use of personal information for "targeted advertising", under applicable privacy laws. If you prefer it not to do so, you can give your choices as described in the section on managing marketing and personalized advertising preferences. The rights section repeats the point when it lists the right to limit or opt out of the "sale" of personal information.
Supporting quotations
While MyFitnessPal does not expressly “sell” information to others, certain uses of Functional Cookies and/or Targeted Advertising Cookies on our website to collect, use, and disclose information may constitute “sales” or “sharing” of personal information or the use of personal information for “targeted advertising” purposes under applicable privacy laws.
If you prefer we don’t do so, you may provide us with your choices
the “sale” of your personal information.
Your Privacy Rights
Qualifications & exceptions
Whether a particular cookie use is a "sale", "sharing" or "targeted advertising" depends on the privacy laws that apply to you; the Policy does not say which uses qualify.
The statement is about uses of Functional Cookies and Targeted Advertising Cookies on the website.
Not stated here
Which specific cookies, partners and data fall within "sale" or "sharing".
Sharing & Disclosure · User right or choice
Summary: you can choose whether to receive personalized ads or have information shared for that purpose
The company says it lets users decide whether they want personalized ads or want their information shared for that purpose. It describes the company as engaging in targeted advertising, and points to the section on managing marketing and personalized advertising preferences for how to make the choice.
Supporting quotations
MyFitnessPal provides users with the ability to decide whether they want to receive personalized ads or have their information shared for that purpose.
We engage in targeted advertising.
Qualifications & exceptions
The mechanism for choosing is described in the preferences section; this card records only the summary promise.
Data Access & Collection · Company practice
Account and profile information you provide includes name, email, birth date and sex
When you set up an account, MyFitnessPal collects account and profile information directly from you: your name, email address, general location (country or zip code), username and password, date of birth, and sex. A profile image or photo is collected only if you choose to provide one.
Supporting quotations
This includes your name, email address, general location information (country/zip code), profile image or photo (if you choose to provide one), username and password, date of birth, and sex.
Qualifications & exceptions
The profile image or photo is optional ("if you choose to provide one").
Data Access & Collection · Company practice
Food and Activity Diary Data covers diet, medications, fitness, sleep, body measurements and photos
Certain features let you voluntarily share information about your dietary habits and activities. The Policy calls this Food and Activity Diary Data and lists: dietary habits; food, drink and medications you consume (including by voice logging) and purchase through grocery integrations; calorie count; dietary restrictions; fitness level, activity and goals; lifestyle information such as sleep data; body measurements such as height, weight and BMI; information related to any physiological conditions; progress photos you may choose to provide; and anything else you choose to put in notes, such as observations about progress and mindset.
Supporting quotations
Certain features of our Services allow you to voluntarily share information about your dietary habits and activities you engage in.
Dietary habits;
Food, drink, and medications you consume (including as submitted via voice logging) and purchase (via our grocery integrations);
Calorie count;
Dietary restrictions;
Fitness level, activity, and goals
Lifestyle information (e.g., sleeping data);
Body measurements (e.g., height, weight, and BMI);
Information related to any physiological conditions;
Progress photos you may choose to provide
Other information you might choose to submit in the notes
Qualifications & exceptions
It is collected through "certain features" and described as information you voluntarily share.
Progress photos and notes are described as things you "may choose to provide".
Medications are listed among items consumed, so the category extends beyond food.
Data Access & Collection · Context
Diary data may be treated as sensitive personal information when it reveals a health condition
The Policy says Food and Activity Diary Data may include sensitive personal information when the information indicates or allows someone to infer a health condition. This ties the diary data you log, such as medications and physiological conditions, to the Policy's sensitive-information provisions.
Supporting quotations
Food and Activity Diary Data may include sensitive personal information when the information indicates or allows someone to infer a health condition.
Qualifications & exceptions
It is "may include", not always: the sensitive label applies when the data indicates or allows an inference of a health condition.
Not stated here
Which specific diary entries the company treats as sensitive in practice.
Data Access & Collection · Company practice
Messages you send the company, including to its Support Center chatbot, are collected
MyFitnessPal collects your email address, name and any other content you provide when you communicate with it. This includes exchanges with its personnel and with its Support Center chatbot.
Supporting quotations
This includes your: email address, name, and any other content provided when you communicate with us, including exchanges with our personnel and Support Center chatbot.
Qualifications & exceptions
Covers communications you send to MyFitnessPal itself, including the chatbot; messages with other users are a separate card.
Data Access & Collection · Company practice
Content you post on social media pages and community forums is collected with your contact details
When you interact with MyFitnessPal's social media pages, online discussion groups or public-facing community forums that it sponsors or is affiliated with, the company collects what you post and the related contact information you provide.
Supporting quotations
This includes posted content and related contact information you provide when interacting with our social media pages, online discussion groups, or public-facing community forums sponsored by or affiliated with MyFitnessPal.
Qualifications & exceptions
Applies to pages and forums "sponsored by or affiliated with MyFitnessPal".
Data Access & Collection · Company practice
The company may receive what you exchange with other users through the Friends messaging channel
Through the user messaging channel in the "Friends" tab, MyFitnessPal may receive the personal information you exchange with other MyFitnessPal users. The Policy gives as examples your name, email address, diary entries, photos, fitness goals and achievements.
Supporting quotations
We may receive the personal information you exchange with other MyFitnessPal users (like your name, email address, diary entries, photos, fitness goals, and achievements)
through our user messaging channel via the
Qualifications & exceptions
The wording is "may receive", so it does not say every message is stored or reviewed.
Not stated here
Whether and how long message content is retained or used for other purposes.
Data Access & Collection · Company practice
Survey answers, event registrations and your preferences are collected
MyFitnessPal collects information you provide in research and surveys (such as contact information and feedback), information tied to events you register for or attend, and your preferences and requests, including communication preferences and preferences about how you use the Services.
Supporting quotations
This may include information you provide if you participate in research and surveys, such as contact information, feedback, and other information you choose to provide.
if you register for or attend an event that we host or sponsor, we will collect information related to your registration for and participation in such event
This may include information about your preferences, including communication preferences, preferences related to your use of the Services, and any other preferences or requests you provide when interacting with us.
Qualifications & exceptions
Survey and event collection applies only if you take part; the Policy says events occur "if any".
Charges & Financial Obligations · Company practice
Payment details for Premium are collected and stored by a third-party payment platform, not MyFitnessPal
If you pay for a Premium Subscription through the website, you may be asked for payment information. The Policy says MyFitnessPal does not directly collect or store this information; a third-party payment platform that it uses to facilitate the transaction collects it.
Supporting quotations
If you pay for a Premium Subscription through our website, you may be asked to provide payment information.
This information is not directly collected or stored by MyFitnessPal but instead, is collected by a third party payment platform MyFitnessPal uses to facilitate the transaction.
Qualifications & exceptions
Applies to payment through the website; the Policy does not describe payment through other channels.
The Policy elsewhere lists payment processing among service-provider functions.
Not stated here
The name of the payment platform and its own data practices.
Data Access & Collection · Company practice
Usage and device data, including IP address and advertising ID, is collected automatically
MyFitnessPal may automatically collect usage and device data: details about your browser, operating system or device (such as cookie identifiers, IP address, mobile advertising identifier and other unique identifiers), internet service provider, mobile carrier, general location (including location inferred from your IP address), your actions in the Services, how you interact with them (including frequency and duration), links you click, and other information about how you use the Services.
Supporting quotations
MyFitnessPal may collect Usage and Device Data.
general location information (including inferred location based off of your IP address)
actions that you take while using the Services, information about how you interact with the Services, including the frequency and duration of your activities, information about the links you click
Qualifications & exceptions
Location here is "general" and may be inferred from the IP address.
Data Access & Collection · Company practice
Cookies and similar technologies are used in three groups: required, functional and targeted advertising
MyFitnessPal may collect usage and device data automatically through cookies and other tracking technologies, which it collectively calls "Cookies". The Policy defines Cookies to include small text files and similar tools such as pixels, web beacons, local storage objects, log files and software development kits, whether set by the company directly (First-Party) or by third parties (Third-Party). It says it uses them to make the site work, ensure security and prevent fraud (Required Cookies); to provide enhanced functionality and analyze usage to improve the website (Functional Cookies); and to provide personalized content and advertisements (Targeted Advertising Cookies).
Supporting quotations
MyFitnessPal may collect information, such as usage and device data, from you automatically through cookies and other tracking technologies (collectively, “Cookies”)
to make our site work, ensure security, and prevent fraud (Required Cookies); to provide enhanced functionality and analyze usage to improve our website (Functional Cookies); and to provide you with personalized content and advertisements (Targeted Advertising Cookies)
(e.g., pixels, web beacons, local storage objects, log files, software development kits, etc.)
those we set directly (“First-Party Cookies”) and those set by third parties (“Third-Party Cookies”)
Qualifications & exceptions
The company and its third-party service providers and partners all use these technologies.
Functional Cookies and Targeted Advertising Cookies are the groups the Policy later says may count as a "sale" or "sharing".
Not stated here
The list of individual cookies and the third parties that set them is not given in this Policy.
You can manage cookies in your browser, but rejecting all may break features; choices depend on your country
Depending on the country where you live, you have choices about Cookies. By changing your browser preferences you can accept all cookies, be notified when one is set, or reject all. If you reject all cookies, some features of the Services may not work properly. The Policy also says you can adjust your preferences and provide or withdraw consent as described in the section on managing marketing and personalized advertising preferences.
Supporting quotations
Depending on the country where you reside, you have choices with respect to Cookies.
If you choose to reject all cookies, some of our Service’s features may not work properly.
You can adjust your preferences and provide or withdraw your consent as described in the
Qualifications & exceptions
Which choices you have "depend[s] on the country where you reside".
Browser settings are one route; the Policy points to the preferences section for consent and opt-out choices.
Data Access & Collection · Company practice
Information about you may also arrive from health devices, service providers, research partners and advertisers
MyFitnessPal may receive information about you from other sources, including connected health devices, service providers, research partners, marketing and advertising partners, and social media platforms. Service providers may give it information to enrich the Services, for example how you use them, and it uses service providers to help communicate with you. Research partners may supply information for research and surveys it runs, which may include demographic information, health and fitness goals and input on using the Services.
Supporting quotations
We may receive information about you from other sources, such as through third party connected health devices, service providers, research partners, marketing and advertising partners, and social media platforms.
Our service providers may provide us with your information to enrich our Services.
We may collect information for research purposes and surveys we conduct. This may include demographic information, health and fitness goals, and input regarding the use of our Services.
Qualifications & exceptions
This card covers the general list and the service-provider and research-partner sources; marketing companies, business partners, other users, social login and device data have their own cards.
Data Access & Collection · Company practice
Marketing and advertising companies may tell the company about your interests and the ads you saw or clicked
MyFitnessPal may receive information from marketing and advertising companies. This includes third parties who may disclose information about your interests, demographic information, and the marketing and advertisements you have seen or clicked on.
Supporting quotations
This includes third parties who may disclose information about your interests, demographic information, and information about the marketing and advertisements you have seen or clicked on.
Qualifications & exceptions
This is information received about you from advertising companies, separate from what MyFitnessPal shares with them.
Data Access & Collection · Company practice
Business partners may send the company personal information about you
MyFitnessPal may partner with other businesses to offer the Services, and it may receive your personal information from those business partners as necessary or appropriate for the purposes listed in the Policy.
Supporting quotations
We may partner with other businesses to offer the Services. We may receive your personal information from those business partners as necessary or appropriate for the purposes listed in this Policy.
Qualifications & exceptions
Limited to what is "necessary or appropriate" for the purposes listed in the Policy.
Not stated here
Who the business partners are and what categories they supply.
Data Access & Collection · Company practice
Other users may give the company information about you through the Friends messaging channel
MyFitnessPal may receive personal information about you that other users provide, such as shared content, photos or achievements, through the messaging channel in the "Friends" tab.
Supporting quotations
We may receive personal information about you provided by other MyFitnessPal users (like shared content, photos, or achievements) through the messaging channel
Qualifications & exceptions
Applies to information other users share about you via the Friends tab messaging channel.
Data Access & Collection · Company practice
Logging in through a social media account lets the company collect profile details from that platform
If you choose to log in to the Services through a social media platform, MyFitnessPal may collect or receive the personal information you gave that platform, such as your name, email address, profile picture, friends list and other similar profile information.
Supporting quotations
You may choose to log in to the Services through certain social media platforms.
we may collect or receive personal information about you that you have provided to that social media platform, such as your name, email address, profile picture, friends list, and other similar information available on your profile
Qualifications & exceptions
Applies only if you choose social login.
What is shared depends on the social platform; the list is given as examples ("such as").
Data Access & Collection · Company practice
Connected health devices may send diary data with your permission
Connected devices that integrate with the Services, such as heart rate monitors, continuous glucose monitoring devices, activity trackers, exercise equipment, scales and wearables, may allow MyFitnessPal to collect Food and Activity Diary Data with your permission.
Supporting quotations
Certain connected devices, such as heart rate monitors, Continuous Glucose Monitoring devices, activity trackers, exercise equipment, scales, and/or wearables, that integrate with the Services, may allow us to collect Food and Activity Diary Data with your permission.
Qualifications & exceptions
Requires your permission.
Diary data can include sensitive health information, so device data such as glucose readings may fall in that category.
Data Access & Collection · Company practice
With permission, the company may read data from Apple HealthKit or Google Health Connect
With your permission, MyFitnessPal may also collect relevant data from your device's health and fitness repository, such as Apple HealthKit or Android Google Health Connect.
Supporting quotations
With your permission, we may also collect relevant data from your device’s health and fitness repository, such as Apple’s HealthKit or Android’s Google Health Connect.
Qualifications & exceptions
Requires your permission.
"Such as" means the named repositories are examples.
Sharing & Disclosure · Company commitment
Data you send from HealthKit, Google Health Connect or Samsung Health is not used for marketing or ads
For information you send from Apple HealthKit, Google Health Connect or Samsung Health, the Policy says the platform's own terms and privacy policy govern the information you provide to that platform. It also says the unique information you choose to send from each of these sources is not used by MyFitnessPal for marketing and advertising, and is not transferred by MyFitnessPal to third parties for marketing and advertising.
Supporting quotations
The unique information you choose to send from HealthKit is not used by MyFitnessPal for marketing and advertising or transferred by MyFitnessPal to third parties for marketing and advertising.
The unique information you choose to send from Google Health Connect is not used by MyFitnessPal for marketing and advertising or transferred by MyFitnessPal to third parties for marketing and advertising.
The unique information you choose to send from Samsung Health is not used by MyFitnessPal for marketing and advertising or transferred by MyFitnessPal to third parties for marketing and advertising.
Qualifications & exceptions
The commitment covers the unique information you choose to send from these three sources, not all diary data you enter in the Services.
Marketing and advertising is the excluded use; the Policy does not say here that this data is never used for other purposes or shared with service providers.
The Samsung Health paragraph, as written, says the information is governed by the "Android Terms and Conditions and Privacy Policy".
Not stated here
The text of the Apple, Android or Samsung terms and privacy policies is not supplied here.
Cross-references
narrows (model-proposed): Device, browser and activity data may be disclosed to advertising partners and networks — exception_to: Data you choose to send from HealthKit, Google Health Connect or Samsung Health is carved out of use and transfer for marketing and advertising, even though the general rule lets personal information be disclosed to marketing and advertising partners.
Use & Processing · Permission or license
The company may aggregate, de-identify or anonymize data and then use and disclose it
MyFitnessPal may aggregate, de-identify or anonymize information so that it is no longer considered personal information under applicable law. It may use and disclose de-identified information for purposes consistent with the Policy or as otherwise permitted by applicable law.
Supporting quotations
we may aggregate, de-identify, or anonymize information so that it will no longer be considered personal information under applicable law
We may use and disclose de-identified information for purposes consistent with those described in this Policy or as otherwise permitted by applicable law.
Qualifications & exceptions
Whether data counts as de-identified depends on "applicable law".
Disclosure and use are allowed for purposes consistent with the Policy or otherwise permitted by law.
Not stated here
What de-identification method is used or who receives de-identified information.
Use & Processing · Company practice
Personal information is used to run your account, support and day-to-day operations
MyFitnessPal uses personal information to provide, administer and manage the Services, including managing your account, providing troubleshooting and technical support, and running its day-to-day operations.
Supporting quotations
We use your personal information in connection with the provision, administration, and management of the Services, including managing your account, providing troubleshooting and technical support, and otherwise running our day-to-day operations.
Use & Processing · Company practice
Information is used to communicate with you and to answer your rights requests
MyFitnessPal uses personal information to communicate with you: to respond to questions and requests, to ask for information or feedback, and to send administrative information such as changes to terms, conditions and policies. It also uses personal information to respond to requests to exercise your rights over your personal information.
Supporting quotations
We use your personal information to communicate with you, including responding to your questions and requests. We may also use your personal information to send you communications to request information, seek your feedback, or provide you with administrative information, such as changes to our terms, conditions, and policies.
We use your personal information to respond to your requests to exercise your rights over your personal information.
Use & Processing · Company practice
Information is used to send you newsletters, promotions and event invitations
MyFitnessPal uses personal information to send newsletters and other promotional communications, including information about new offerings, features, offers, events, webinars and other matters. The section on managing marketing preferences covers how to stop marketing emails.
Supporting quotations
We use your personal information to send you newsletters and other promotional communications, including information about MyFitnessPal’s new offerings, features, offers, events, webinars, and other information.
Qualifications & exceptions
Consent for marketing is obtained "where required by law", as stated in the preferences section.
Sharing & Disclosure · Company practice
The company engages in targeted advertising, and partners track you across websites and apps
MyFitnessPal says it engages in targeted advertising: you may see ads personalized to you on the Services, and ads for MyFitnessPal on third-party services, based on information collected from and about you. The company and its third-party partners may use tracking technologies to collect your device's IP address, online identifiers (such as cookie ID or mobile advertising ID) and activity information for this. Partners may use the fact that you visited the website to show you ads on non-MyFitnessPal websites, or the fact that you used the mobile app to show you ads in other mobile apps. They may also use the information to see whether the interest-based ads led you to take other actions on the Services, interact with ads or otherwise engage with the company. The Policy points to the preferences section for how to opt out.
Supporting quotations
Targeted Advertising and Cross-Device Tracking.
We engage in targeted advertising. This means that you may see advertisements that are targeted and personalized to you on the Services and/or you may see advertisements for MyFitnessPal on third-party services based on information that we have collected from and about you.
We and our third-party partners may use Tracking Technologies to collect certain information, including your device’s IP address, online identifiers (e.g., cookie ID, mobile advertising ID, etc.), and activity information for such purposes.
our partners may use the fact that you visited our website to deliver advertisements to you on non-MyFitnessPal websites or they may use the fact that you used our mobile app to deliver advertisements to you in other mobile apps
we and our partners may use the information collected to determine whether our interest-based advertising activities resulted in you engaging in other activities on the Services, receiving and interacting with our advertisements, or otherwise engaging with us
Qualifications & exceptions
The opt-out path is the "Managing your Marketing and Personalized Advertising Preferences" section; the Policy says choices differ by jurisdiction.
The advertising partners are not named in this part of the Policy.
Not stated here
Which third-party partners receive this tracking data.
Linking & Identification · Company practice
Your activity and device location may be combined across your browsers and devices for advertising
MyFitnessPal and its third-party partners may use collected information to identify other devices you use, such as a phone, tablet or computer. Your online behavior on the current browser or device and the device's location may be combined with information from your other browsers or devices. Once a partner infers that a device is yours, it may use the information to deliver ads on that device, limit how often you see an ad across your devices, and measure how effective campaigns are across devices.
Supporting quotations
We and our third-party partners may use the information we collect to help us identify other devices that you use (e.g., a mobile phone, tablet, computer, etc.).
your online behavior on your current browser or device and your device’s location may be combined with information collected from your other browsers or devices
Upon making an inference that a device is in use by you, our partners may use this information to deliver an advertisement on the device, to limit the number of times you see an advertisement across your devices, and to help measure the effectiveness of our campaigns across devices.
Qualifications & exceptions
Linking depends on an inference that a device is used by you.
The Policy says "may", so it describes what the company and partners are allowed to do.
Not stated here
How the cross-device inference is made or which partners do it.
Use & Processing · Company practice
Third-party analytics providers, including Google Analytics, track use of the Services and ad performance
MyFitnessPal engages third-party analytics providers to analyze traffic, evaluate usage of the Services and understand how its advertisements perform. These third parties may use tracking technologies on the Services to collect information for those purposes. As an example, it uses Google Analytics, which may set cookies in your browser. If you live in a country that allows you to disable Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.
Supporting quotations
Analyze usage of our Services, Ad Performance, and Research
We engage third-party analytics providers to help us analyze traffic to evaluate usage of the Services and to understand the performance of our advertisements. These third parties may use Tracking Technologies on the Services to collect information for such purposes.
we use Google Analytics, a web analytics tool that may set cookies in your web browser, to help us understand how users engage with the Services
If you reside in a country which allows it to disable Google Analytics, please download and install the Google Analytics Opt-out Browser Add-on
Qualifications & exceptions
The Google Analytics opt-out is available only "if you reside in a country which allows it".
Not stated here
Google's own privacy practices are described on linked pages that are not supplied here.
Use & Processing · Company practice
Information is used for surveys, research and measuring service and marketing effectiveness
MyFitnessPal uses personal information to run surveys and questionnaires about how users access and use the Services and for other research and analytics purposes, including measuring how effective the Services are and how effective its marketing and advertising efforts are.
Supporting quotations
We use your personal information to administer surveys and questionnaires that help us better understand how MyFitnessPal users access and use the Services and for other research and analytics purposes, including to measure the effectiveness of the Services and the effectiveness of our marketing and advertising efforts.
Use & Processing · Company practice
Information is used to improve and personalize the Services, including with machine learning and AI
MyFitnessPal uses personal information to improve and enhance the Services, including through business intelligence tools, machine learning systems and artificial intelligence. It also uses personal information to personalize content and features to your interests and goals, such as suggestions, reporting and analytics, meal plans and recommendations, and to test new features and updates.
Supporting quotations
We use your personal information to improve and enhance our Services, including through the use of various technologies (e.g., business intelligence tools, machine learning systems, and artificial intelligence)
personalize content and features to your interests and goals (e.g., providing suggestions, reporting and analytics, meal plans, and recommendations), and test out new features and updates to our Services
Qualifications & exceptions
The Policy does not say here whether personal information is used to train machine learning or AI systems, only that these technologies are used to improve the Services.
Not stated here
Whether diary or health data is used to train models or shared with AI providers.
Use & Processing · Company practice
Information is used to plan events, connect attendees and run contests and promotions
MyFitnessPal uses personal information to help with event planning, such as registration and attendance and connecting you with other event attendees. It may also use personal information to run special events, sweepstakes, contests and promotions, which have their own participation rules.
Supporting quotations
We use your personal information to assist with event planning activities, such as event registration and attendance and connecting you with other event attendees. We may also use your personal information to facilitate special events, sweepstakes, contests, and promotions, which have their own specific participation rules.
Qualifications & exceptions
Sweepstakes, contests and promotions have separate rules that are not part of this Policy.
Security & Safeguards · Company practice
Information is used to keep the Services secure and prevent fraud and misuse
MyFitnessPal uses personal information to monitor and maintain the security of the Services and its business operations, and to prevent and detect fraud, unauthorized activities and access, and other misuse, to protect you, the business and others from unauthorized transactions and other unlawful or unsafe activity.
Supporting quotations
We use your personal information to help monitor and maintain the security of the Services and our business operations. Additionally, we use your personal information to prevent and detect fraud, unauthorized activities and access, and other misuse of the Services to protect you, our business, and others from unauthorized transactions and other unlawful or unsafe activity.
Legal Rights & Agreement Rules · Company practice
Information is used and disclosed to comply with law and respond to law enforcement requests
MyFitnessPal uses personal information to comply with applicable legal and regulatory obligations and to respond to legally valid requests and communications from law enforcement authorities, to the extent required by applicable law. In the disclosure section it says the same about disclosing personal information to law enforcement and regulatory authorities.
Supporting quotations
We use your personal information to comply with applicable legal and regulatory obligations and respond to legally valid requests and communications from law enforcement authorities to the extent required by applicable law.
We may disclose your personal information to comply with applicable legal and regulatory obligations and respond to legally valid requests and communications from law enforcement authorities to the extent required by applicable law.
Qualifications & exceptions
Limited to what is "required by applicable law" and to "legally valid requests".
Legal Rights & Agreement Rules · Company practice
Information is used to defend the company's rights in actual or expected litigation
MyFitnessPal uses personal information to defend its rights and interests in the event of pre-litigation or litigation.
Supporting quotations
We use your personal information to defend our rights and interests in the event of pre-litigation or litigation.
Use & Processing · Company practice
Information is used for audits, accounting, compliance, recordkeeping and enforcing policies
MyFitnessPal uses personal information to conduct financial, tax and accounting audits and assessments of its operations, including privacy, security and financial controls. It also uses personal information to administer its business, accounting, compliance, recordkeeping and legal functions and related risk and compliance purposes, and to help maintain business records and enforce its policies and procedures.
Supporting quotations
We use your personal information to conduct financial, tax, and accounting audits and assessments of our operations, including our privacy, security, and financial controls. We also use your personal information to administer our business, accounting, compliance, recordkeeping, and legal functions and for related risk and compliance purposes. We may also use your personal information to help maintain appropriate business records and enforce our policies and procedures.
Sharing & Disclosure · Permission or license
Your data may be used in, and transferred as part of, a merger, sale or bankruptcy
MyFitnessPal may use personal information in evaluating, negotiating or completing a business transaction such as a merger, divestiture, restructuring, acquisition, reorganization, dissolution, or sale or transfer of some or all of its assets, including in bankruptcy, liquidation or similar proceedings where personal information is among the assets or is relevant. If it or its affiliates are or may be acquired, merged or invested in, or assets may be transferred, it may disclose or transfer your personal information to the other company in accordance with applicable laws. Before completion it may also disclose certain personal information as necessary to lenders, auditors and third-party advisors such as attorneys and consultants.
Supporting quotations
We may use your personal information in connection with the evaluation, negotiation, and/or completion of a business transaction (e.g., a merger, divestiture, restructuring, acquisition, reorganization, dissolution, or other sale or transfer of some or all of our assets), whether as a going concern or as part of any bankruptcy, liquidation, or similar proceeding
If we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may disclose or transfer your personal information to the other company in accordance with applicable laws.
We may also disclose certain personal information as necessary prior to the completion of such a transaction or other corporate transaction, such as a financing or restructuring, to lenders, auditors, and third-party advisors, including attorneys and consultants.
Qualifications & exceptions
Transfers are "in accordance with applicable laws".
Applies to transactions that are in progress or merely possible ("are or may be").
Not stated here
Whether the Policy requires the acquirer to honor this Policy or to notify users.
Sharing & Disclosure · Company practice
Personal information may be disclosed to business partners that help offer the Services
MyFitnessPal may partner with other businesses to offer the Services and may disclose your personal information to those business partners as necessary or appropriate for the purposes listed in the Policy.
Supporting quotations
We disclose personal information to the categories of recipients described below:
We may partner with other businesses to offer the Services and disclose your personal information to those business partners as necessary or appropriate for the purposes listed in this Policy.
Qualifications & exceptions
Limited to what is "necessary or appropriate" for the purposes listed in the Policy.
Not stated here
Who the business partners are and what data they receive.
Sharing & Disclosure · Company practice
Service providers receive personal information to host, process payments, support and analyze
MyFitnessPal may disclose personal information to third parties that provide business, professional or technical support or perform functions on its behalf to provide the Services. The functions include IT and website hosting, payment processing, market research, customer support (including the Support Center chatbot virtual agent), data storage, data analytics, auditing, and consulting and legal services.
Supporting quotations
We may disclose your personal information to third parties that provide business, professional, or technical support services to us and/or perform functions on our behalf to provide the Services. The services provided by these parties may include IT and website hosting, payment processing, market research, customer support (including our Support Center chatbot virtual agent), data storage, data analytics, auditing, and consulting and legal services.
Qualifications & exceptions
The list is introduced with "may include", so it is illustrative.
Not stated here
The names of service providers; some appear in the South Korea entrustee table later in the Policy.
Sharing & Disclosure · Company practice
Information you post or make available through social features is shown to other users
MyFitnessPal may disclose your personal information to other users in the context of social features of the Services. It says it will display any personal information that you post or make available using public-facing or interactive features, community forums or discussion blogs, and asks you to review your Settings to understand what is shared with your "Friends".
Supporting quotations
We may disclose your personal information to other MyFitnessPal users in the context of specific features that are social in nature as part of the Services.
we will display any personal information that you post or make available using the Services’ public-facing or interactive features, community forums, or discussion blogs
Please review your Settings to make sure you understand what information is being shared with your “Friends.”
Qualifications & exceptions
Applies to specific social features; the Policy tells you to check your Settings for what your Friends can see.
Sharing & Disclosure · Company practice
Device, browser and activity data may be disclosed to advertising partners and networks
MyFitnessPal may disclose your personal information, including device and browser information and activity and usage information, to its marketing and advertising partners. These include social media platforms, third-party advertising networks and other parties that help serve, measure and optimize its advertising campaigns.
Supporting quotations
We may disclose your personal information, including device and browser information and activity and usage information, to our marketing and advertising partners, including social media platforms, third-party advertising networks, and other parties that assist us in serving, measuring the performance of, and optimizing our advertising campaigns.
Qualifications & exceptions
The Policy says "personal information, including" these types, so the disclosure is not limited to device, browser and activity data.
The Policy elsewhere says choices about personalized advertising are available in the preferences section.
Not stated here
Which specific advertising partners receive the data.
Sharing & Disclosure · Company practice
Analytics providers receive personal information to measure the Services and marketing
MyFitnessPal may disclose personal information, including device and browser information and activity and usage information, to parties that perform analytics and help measure the effectiveness of the Services and of its online and offline marketing and advertising.
Supporting quotations
We may disclose your personal information, including device and browser information and activity and usage information, to parties that assist us in performing analytics and help us measure the effectiveness of the Services and our online and offline marketing and advertising efforts.
Sharing & Disclosure · Company practice
Personal information may be disclosed to research partners running surveys or projects
MyFitnessPal may disclose personal information to research partners, including those that perform surveys or research projects in partnership with it or on its behalf.
Supporting quotations
We may disclose your personal information to our research partners, including those that perform surveys or research projects in partnership with us or on our behalf.
Not stated here
What categories of personal information research partners receive.
Sharing & Disclosure · Company practice
Information may be disclosed at your direction or consent, and to anyone entitled to a winners' list
MyFitnessPal may disclose your personal information to other parties at your direction, with your consent, or as justified under applicable law. If you win a sweepstakes or other contest, it may disclose your personal information to anyone who is entitled to request a winner's list.
Supporting quotations
We may disclose your personal information to other parties at your direction or with your consent or as it may be justified under applicable law.
If you are the winner of a sweepstakes or other contest, we may disclose your personal information to anyone who is entitled to request a winner’s list.
Qualifications & exceptions
The winners' list disclosure applies only to contest winners.
Sharing & Disclosure · Permission or license
Information may be disclosed to protect rights and safety, stop fraud and enforce the Terms
MyFitnessPal says it can disclose personal information to other parties as necessary or appropriate to: comply with applicable law; protect the Services, its rights and property, or the rights, property, privacy or safety of others; prevent, detect, investigate and respond to fraud, unauthorized activities and access, illegal activities or misuse of the Services; enforce, detect, investigate and act on violations of the MyFitnessPal Terms; and pursue available remedies or limit damages it may sustain.
Supporting quotations
Finally, we can disclose your personal information to other parties as necessary or appropriate to: (i) comply with applicable law; (ii) protect the Services, our rights and property, or the rights, property, privacy, or safety of others; (iii) prevent, detect, investigate, and respond to fraud, unauthorized activities and access, illegal activities, or misuse of the Services; (iv) enforce, detect, investigate, and take action in response to violations of the MyFitnessPal Terms; and/or (v) allow us to pursue available remedies or limit damages that we may sustain.
Qualifications & exceptions
The standard is "necessary or appropriate", which is a company judgment.
The recipient group is described only as "other parties".
Not stated here
Who the other parties are.
Account & Service Control · User right or choice
Marketing emails may be sent; you can stop them in account settings or with an unsubscribe link
MyFitnessPal may send periodic marketing and promotional emails or similar communications, and says it will obtain your consent where required by law. If you no longer want them, you can change your email preferences in your account settings or follow the unsubscribe instructions in the communication.
Supporting quotations
You have the ability to manage your MyFitnessPal account and your preferences as described below.
Marketing Communications
We may send you periodic marketing and promotional emails or other similar communications, and we will obtain your consent to do so, where required by law.
Change your email preferences in your account settings; or
Unsubscribe from these communications by following the “unsubscribe” instructions included in those communications.
Qualifications & exceptions
Consent is obtained only "where required by law"; where it is not required, the opt-out routes above apply.
Data Access & Collection · User right or choice
Cookie choices are set through the footer link and apply only to the browser and device you use
Depending on your country, you have choices about cookies. You can change browser preferences to accept all, be notified, or reject all cookies; rejecting all may stop some features working. You can manage your cookie preferences through the "Cookie Preferences" link in the footer. The Policy says these preferences are reflected at a browser level, so if you use more than one browser you must set them again in each, and the same browser on multiple devices needs setting on each device.
Supporting quotations
Cookie Preferences
Depending on the country where you reside, you have choices with respect to cookies.
If you choose to reject all cookies, some of the Services' features may not work properly.
You can manage your cookie preferences as follows by visiting “Cookie Preferences” in our footer below. These preferences are reflected at a browser level - if you use more than one browser you will need to choose your preferences (e.g., opt out) in each browser. If you use the same browser on multiple devices, you will also need to choose your preferences on each device.
Qualifications & exceptions
Choices depend on the country where you live.
Preferences do not carry across browsers or devices.
Sharing & Disclosure · User right or choice
You can opt out of personalized advertising in the browser footer or the app, but separately for each device
The company says it engages in targeted advertising and that you can consent, opt in or opt out in two ways: on a browser through the "Cookie Preferences" link in the footer, adjusting cookie preferences (for example, in certain jurisdictions, opting out of Targeted Advertising Cookies); or in the app through the personalization settings within the Privacy Center tab under the "More" menu. These preferences are currently reflected at a browser or device level: if you use more than one browser or device you must set them on each, for example opting out both at the Cookie Preferences link and in the app.
Supporting quotations
Personalized Advertising Preferences
We engage in targeted advertising. This means that you may see advertisements that are targeted and personalized to you on the Services and/or you may see advertisements for MyFitnessPal on third-party services based on information that we have collected from and about you.
On your browser by visiting “Cookie Preferences” in our footer below and adjusting your cookie preferences (for example, in certain jurisdictions, opting out of Targeted Advertising Cookies).
Through our app by visiting the personalization settings within the Privacy Center tab under the “More” menu.
These preferences are currently reflected at a browser or device level - if you use more than one browser you will need to choose your preferences (e.g., opt out) in each browser. If you use multiple devices, you will also need to choose your preferences on each device (for example, opting out both at the Cookie Preferences link and in the App).
Qualifications & exceptions
Opting out of Targeted Advertising Cookies is described as available "in certain jurisdictions".
Preferences are "currently" stored per browser or device, so an opt-out in one place does not cover your other browsers, devices or the app.
Industry opt-out sites and phone ad-ID settings can limit advertising use of your information
Some browsers, websites, platforms and mobile devices let you make choices about targeted advertising. The Policy points to the Network Advertising Initiative, the Digital Advertising Alliance and the European Interactive Digital Advertising Initiative for information on ad-serving companies and options to limit their collection and use of your information. It also says you can adjust your mobile device settings, such as deleting or resetting your advertiser ID on Android or limiting ad tracking on Apple devices.
Supporting quotations
Managing Your Targeting Advertising Preferences through Third Parties.
Some web browsers, websites/platforms, and mobile devices allow you to exercise certain choices with respect to targeted advertising.
You can learn more about ad-serving companies and the options available to limit their collection and use of your information by visiting the websites for the
you can adjust the settings on your mobile device to limit the use of your information for advertising, for example by deleting or resetting your advertiser ID on your Android device or limiting ad tracking on your Apple device
Qualifications & exceptions
These are third-party and device-level controls; the Policy does not say they bind every advertising partner.
Not stated here
The text of the linked opt-out sites is not supplied here, so this card cannot say what they offer.
Sharing & Disclosure · Company practice
Your data may be transferred to the United States and other countries with different privacy laws
MyFitnessPal is headquartered in the United States and has service providers in the United States and around the world, so your personal information may be transferred to the United States and other countries or regions whose data protection laws differ from those where you live. It says it transfers information outside your country of residence in accordance with applicable law and takes appropriate steps to protect it. It warns that while outside your jurisdiction, your information will be subject to local laws, which might permit foreign governments, courts, law enforcement or regulators to access it in certain circumstances. By using the Services or sharing information, you are informed that your information may be transferred to other countries.
Supporting quotations
International Transfers of Personal Information
MyFitnessPal is headquartered in the United States and has service providers in the United States and throughout the world. As a result, your personal information may be transferred to the United States and other countries or regions with data protection and privacy laws that differ from those in your country of residence.
we do so in accordance with applicable law and take appropriate steps to ensure your information is protected
your personal information will be subject to applicable local laws, which might permit foreign governments, courts, law enforcement, or regulatory agencies to access your information in certain circumstances
By using the Services and/or sharing your personal information with MyFitnessPal, you are informed that your personal information may be transferred to countries outside of your country of residence.
Qualifications & exceptions
Applies to all users here; the EEA, Switzerland and UK transfer terms are separate.
The Policy states "you are informed" by use of the Services, so it frames use as notice of transfers.
Content & IP Rights · Restriction or exception
Anything you post publicly may be seen by anyone and you accept no expectation of privacy
MyFitnessPal may offer public-facing interactive features, community forums or discussion blogs where you can share information such as achievements, reviews and testimonials. Information you post to any public-facing section may be publicly viewable. By posting, you acknowledge and agree that you have no expectation of privacy or confidentiality in the content you submit through these features, whether or not it contains personal information. The Policy points to the Terms of Service section on ownership and use of content for how the information is used.
Supporting quotations
User-Generated Content
Any information you post to any public-facing section of the Services may be publicly viewable.
By posting to such interactive features you acknowledge and agree that you have no expectation of privacy or confidentiality in the content you submit through such features, whether or not it contains your personal information.
For more information about how this information is used, see the
Qualifications & exceptions
Applies to public-facing features, not private messages or your private diary.
Not stated here
The Terms of Service section on ownership and use of content is not supplied here, so this card cannot say what license or other rights it gives MyFitnessPal over posts.
Security & Safeguards · Company commitment
The company keeps reasonable safeguards but says no security measure can guarantee protection
MyFitnessPal says it maintains reasonable technical, organizational and administrative safeguards designed to protect personal information under its control from loss, misuse and unauthorized access, disclosure, alteration and destruction. It adds that despite its efforts, no information security measures can guarantee security.
Supporting quotations
We maintain reasonable technical, organizational, and administrative safeguards designed to protect the personal information under our control from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
despite our efforts, no information security measures can guarantee security
Qualifications & exceptions
The commitment is to "reasonable" safeguards "designed to" protect; it expressly disclaims any guarantee.
Not stated here
What specific safeguards are used.
Retention & Deletion · Company practice
Personal information is kept as long as necessary for the stated purposes, or longer if law requires or allows
MyFitnessPal will retain personal information as long as necessary to fulfill the purposes in the Policy, including to satisfy legal or reporting requirements, unless a longer retention period is required or allowed under law. To decide the retention period it considers the amount, nature and sensitivity of the information, the risk of harm from unauthorized use or disclosure, the purposes for which it uses the information, whether it can achieve those purposes by other means, and applicable legal requirements.
Supporting quotations
How We Retain Your Information
We will retain your personal information as long as necessary to fulfill the purposes outlined in this Policy (including to satisfy our legal or reporting requirements), unless a longer retention period is required or allowed under law.
we consider the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of the personal information; the purposes for which we use the personal information; whether we can achieve the purposes through other means; and the applicable legal requirements
Qualifications & exceptions
No fixed retention periods are given; the periods depend on the listed factors.
A longer period applies where the law "requires or allows" it.
Not stated here
How long specific data such as diary entries, photos or messages is kept after account deletion.
Retention & Deletion · Company commitment
De-identified information is kept in de-identified form and the company will not try to re-identify it
If MyFitnessPal de-identifies information, it says it will maintain and use the information in de-identified form and will not attempt to re-identify it, except as required or permitted by law.
Supporting quotations
If we de-identify information, we will maintain and use the information in de-identified form and not attempt to re-identify the information except as required or permitted by law.
Qualifications & exceptions
The commitment has an exception for re-identification that is "required or permitted by law".
Privacy questions can go to a privacy email address or a mailing address in Austin, Texas
For questions or concerns about the Policy or its privacy practices, you can email privacy@myfitnesspal.com or write to MyFitnessPal, Inc., ATTN: Privacy/Legal, 100 Congress Avenue, Suite 400, Austin, TX 78701.
Supporting quotations
Contact Us
If you have any questions or concerns regarding this Policy or our privacy practices, you may contact us at
MyFitnessPal, Inc. ATTN: Privacy/Legal 100 Congress Avenue, Suite 400 Austin, TX 78701
Account & Service Control · User right or choice
Depending on where you live, you may have rights to access, delete and correct your information
The Policy says that, depending on where you live, the laws of your country, state or province may give you privacy rights over how your personal information is collected, stored, used and shared. It lists the right to access and data portability (to confirm whether the company processes your information, who it shares it with, and to obtain a copy in a portable and, to the extent technically feasible, readily usable format); the right to deletion, subject to exceptions in applicable law; and the right to correction of inaccuracies, taking into account the nature of the information and the purposes of processing.
Supporting quotations
Depending on where you live, the laws of your country, state, or province may have certain privacy rights over how your personal information is collected, stored, used and shared, including:
The right to confirm whether we are processing your personal information, who we share it with, and to access or obtain a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.
The right to request that we delete your personal information (subject to certain exceptions prescribed by applicable law).
The right to request that we correct inaccuracies in your personal information, taking into account the nature of the information and purpose(s) for which we are processing it.
Qualifications & exceptions
Rights exist only "depending on where you live"; the Policy lists rights that some laws provide, not rights it grants everyone.
Deletion is "subject to certain exceptions prescribed by applicable law".
Sharing & Disclosure · User right or choice
You may have the right to limit or opt out of sale, targeted advertising and some profiling
Among the rights the Policy lists is the right to limit or opt out of certain processing: the "sale" of your personal information; processing for "profiling" and "targeted advertising"; and certain forms of "profiling", in each case as defined in applicable law. The Policy repeats that MyFitnessPal does not expressly "sell" information, but certain uses of Functional Cookies and Targeted Advertising Cookies on its website may count as "sales" or "sharing" or as use for "targeted advertising" under applicable privacy laws, and it points to the preferences section for how to exercise this right.
Supporting quotations
Right to limit or opt-out of certain types of processing. This includes:
the “sale” of your personal information. Please note that while MyFitnessPal does not expressly “sell” information to others, certain uses of Functional Cookies and/or Targeted Advertising Cookies on our website to collect, use, and disclose information may constitute “sales” or “sharing” of personal information or the use of personal information for “targeted advertising” purposes under applicable privacy laws.
the processing of your personal information for “profiling” and “targeted advertising” purposes; and
certain forms of “profiling” (in each case, as these terms are defined in applicable law).
Qualifications & exceptions
Terms such as "sale", "profiling" and "targeted advertising" take the meaning in the law that applies to you.
Whether you have each right depends on where you live.
Use & Processing · User right or choice
Where a state requires it, sensitive information cannot be used beyond providing the Services without your consent
The Policy says some states give residents the right to opt in to the use of sensitive information. In that case, it says MyFitnessPal cannot use sensitive information outside of providing the Services without your consent.
Supporting quotations
Some states offer its residents the right to opt-in to the use of sensitive information. In this scenario, this means we cannot use sensitive information (outside of the provision of our Services) without your consent.
Qualifications & exceptions
Applies only to residents of states that offer this right.
Use "outside of the provision of our Services" is what requires consent.
Not stated here
Which states and which categories of sensitive information the right covers.
Account & Service Control · User right or choice
The company says it will not discriminate for exercising rights and allows appeals by email
MyFitnessPal says it will not discriminate against you if you decide to exercise your legal rights. You may also have a right to appeal a decision on a privacy rights request; to appeal, email privacy@myfitnesspal.com with "APPEAL" in the subject line.
Supporting quotations
We will not discriminate against you if you decide to exercise your legal rights.
You may have a right to appeal a decision on a privacy rights request. To appeal such a decision, please submit your request to
with “APPEAL” included in the subject line
Qualifications & exceptions
The appeal right is described as something you "may have", depending on where you live.
Account & Service Control · Procedure
Rights requests go through the Privacy Request Center where you pick your country or region
To exercise your privacy rights you visit the MyFitnessPal Privacy Request Center and select the country or region where you live along with the rights you want to exercise.
Supporting quotations
How do I exercise my rights?
You can exercise your privacy rights by visiting our
and selecting the country/region in which you reside along with the privacy rights you wish to exercise.
Not stated here
The Privacy Request Center page is a separate linked page that is not supplied here, so this card cannot describe its forms or identity checks.
Account & Service Control · Procedure
An authorized agent can make a request for you, after the company verifies the agent and your authorization
Where legally permitted, you may submit requests through an authorized agent or representative at privacy@myfitnesspal.com. To process these requests, the company needs to verify the identity of the agent and that you authorized them to act for you.
Supporting quotations
Where legally permitted, you may submit requests through an authorized agent or representative at
To process these requests, we will need to verify the identity of the agent and that you have authorized them to act on your behalf.
Qualifications & exceptions
Only "where legally permitted".
Legal Rights & Agreement Rules · Procedure
A Data Protection Officer can be contacted by email about inquiries or complaints
You can also contact MyFitnessPal's Data Protection Officer, using the privacy@myfitnesspal.com address, with inquiries or complaints about how your personal information is processed.
Supporting quotations
You can also contact our Data Protection Officer (
) if you have any inquiries or complaints regarding our processing of your personal information.
Legal Rights & Agreement Rules · Context
Residents of certain US states and other countries have additional rights under local law
The Policy says residents of certain jurisdictions have additional rights under applicable laws. It names certain US states (for example California and Washington), the European Economic Area, Switzerland and the United Kingdom, Canada, Brazil and South Korea. Each has its own subsection.
Supporting quotations
Additional Information for Certain Jurisdictions
Residents of certain jurisdictions have additional rights under applicable laws, including residents of certain states within the United States (e.g., California and Washington), the European Economic Area (EEA), Switzerland, and United Kingdom (UK); Canada, Brazil, and South Korea).
Qualifications & exceptions
The list is introduced with "including", so other jurisdictions may also apply.
Account & Service Control · User right or choice
California residents can ask which companies received their data for those companies' direct marketing
Under California Shine the Light, California residents have the right to request information about other companies to which MyFitnessPal disclosed certain categories of information during the preceding year for those other companies' direct marketing purposes. To make the request, contact privacy@myfitnesspal.com.
Supporting quotations
United States - California
Residents of the State of California have the right to request information from MyFitnessPal regarding other companies to whom the company has disclosed certain categories of information during the preceding year for the other companies' direct marketing purposes.
Qualifications & exceptions
Applies to California residents and to disclosures "during the preceding year" for the other companies' direct marketing.
Legal Rights & Agreement Rules · Context
California law gives residents disclosure, access, deletion and sharing-limit rights, with some information exempt
For California residents, the Policy describes the California Consumer Privacy Act (as amended by the California Privacy Rights Act) as giving the right to receive certain disclosures about the collection, use and sharing of "Personal Information", and the rights to know or access, delete, and limit sharing of Personal Information. It quotes the Act's definition of Personal Information as information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. It adds that some information the company collects may be exempt from the CCPA because it is public information (for example made available by a government entity) or is covered by a specific federal privacy law.
Supporting quotations
The California Consumer Privacy Act (“CCPA“) (as amended by the California Privacy Rights Act) provides California residents with the right to receive certain disclosures regarding the collection, use, and sharing of “Personal Information,“ as well as the right to know/access, delete, and limit sharing of Personal Information.
Certain information we collect may be exempt from the CCPA because it is considered public information (e.g., it is made available by a government entity) or covered by a specific federal privacy law.
Qualifications & exceptions
Applies to California residents.
The exemption is stated as something that "may" apply to "certain information"; the Policy does not say which information is exempt.
Not stated here
Which of the company's data is treated as exempt under the CCPA, such as data covered by a federal privacy law.
Data Access & Collection · Context
California notice at collection: categories collected, sources, purposes and recipients are listed in a table
California residents have the right to receive notice of the categories of Personal Information the company collects and the purposes for which each category will be used. The Policy gives this in a two-column table whose left column names a category and whose right column states, for that category, the sources, the purpose of collection and use, the categories of parties it may be shared with for business purposes, whether it was shared in the last 12 months, and the categories of parties to whom it may be sold. The following cards read the table row by row.
Supporting quotations
Right to notice at collection regarding the categories of Personal Information collected
You have the right to receive notice of the categories of Personal Information we collect, and the purposes for which those categories of Personal Information will be used.
Category of Personal Information
Required Information
Qualifications & exceptions
Applies to California residents.
The table columns are "Category of Personal Information" and "Required Information".
Data Access & Collection · Company practice
California table: personal identifiers come from users and third parties and are shared with five recipient groups
Personal Identifiers: the company may collect names, email addresses, phone numbers, postal addresses, account names, online identifiers, IP addresses and other similar identifiers. Sources: users, directly and automatically, and third parties, namely business partners, service providers, other MyFitnessPal users, analytics providers and research partners. Purpose of collection and use: "Business purpose" (no further detail in the table). Shared for business purposes with business partners, service providers, other users, analytics providers and research partners, and the table answers "Yes" to whether it was shared with them in the last 12 months. Under "sold", the table gives the Policy's hedge: the company does not expressly "sell", but certain uses of Functional and Targeted Advertising Cookies may be "sales" or "sharing" or targeted advertising under privacy laws.
Supporting quotations
We may collect names, email addresses, phone numbers, postal addresses, account names, online identifiers, IP addresses, and other similar identifiers.
Our users (directly and automatically)
Third parties
Business partners;
Service providers;
Other MyFitnessPal users;
Analytics providers; and
Research partners.
Business purpose
Business partners
Service providers
Other MyFitnessPal users
Analytics providers
Research partners
Has this information been shared with these parties within the last 12 months? Yes.
While MyFitnessPal does not expressly “sell” information to others, certain uses of Functional Cookies and/or Targeted Advertising Cookies on our website to collect, use, and disclose information may constitute “sales” or “sharing” of personal information or the use of personal information for “targeted advertising” purposes under applicable privacy laws.
Qualifications & exceptions
Applies to California residents.
The recipient list for this row does not include marketing and advertising partners, although the Policy elsewhere says personal information including device and online identifiers can be disclosed to them and this row includes IP addresses and online identifiers.
This row lists phone numbers and postal addresses, which the earlier collection section does not list.
Not stated here
The specific business purposes behind the table's "Business purpose" entry.
Cross-references
contrast (model-proposed): Device, browser and activity data may be disclosed to advertising partners and networks — contrast: The California identifier row lists five recipient groups without marketing and advertising partners, while the disclosure section lets personal information including device and browser information go to marketing and advertising partners. The Policy does not reconcile the two lists.
Data Access & Collection · Company practice
California table: age and sex/gender expression come from users and are shared with service providers and other users
Protected classification characteristics: the company may collect characteristics protected under California or federal law, including age (over 40) and sex/gender expression. Source: users, directly. Purpose: "Business purpose". Shared for business purposes with service providers and other MyFitnessPal users, with "Yes" to sharing in the last 12 months. Categories of parties to whom it may be sold: "N/A".
Supporting quotations
Protected classification characteristics
We may collect protected classification characteristics under California law or federal law, including age (over 40) and sex/gender expression.
Our users (directly)
Business purpose
Service providers
Other MyFitnessPal users
Has this information been shared with these parties within the last 12 months? Yes.
N/A
Qualifications & exceptions
Applies to California residents.
The row says "N/A" for sale, while the Policy elsewhere says the company does not expressly sell any information; the table gives no further detail.
Not stated here
Which characteristics beyond age (over 40) and sex/gender expression are collected.
Data Access & Collection · Company practice
California table: purchase records are shared with providers, analytics, research and advertising partners
Commercial information: the company may collect records of products or services purchased, obtained or considered, or other purchasing or consuming histories or tendencies. Sources: users, directly and automatically, and third parties. Purpose: "Business purpose". Shared for business purposes with service providers, analytics providers, research partners, and marketing and advertising partners (including social media platforms and third-party advertising networks), with "Yes" to sharing in the last 12 months. Under "sold", the table gives the Policy's hedge about cookies and possible "sales" or "sharing".
Supporting quotations
Commercial Information
We may collect records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Our users (directly and automatically)
Third parties
Business purpose
Service providers
Analytics providers
Research partners
Marketing and advertising partners (including social media platforms and third-party advertising networks)
Has this information been shared with these parties within the last 12 months? Yes.
While MyFitnessPal does not expressly “sell” information to others, certain uses of Functional Cookies and/or Targeted Advertising Cookies on our website to collect, use, and disclose information may constitute “sales” or “sharing” of personal information or the use of personal information for “targeted advertising” purposes under applicable privacy laws.
Qualifications & exceptions
Applies to California residents.
Unlike the identifier row, this row names marketing and advertising partners as recipients.
Data Access & Collection · Company practice
California table: browsing and ad-interaction data is shared with providers, analytics, research and advertisers
Internet or other electronic network activity information: this may include browsing history, search history, and information about interactions with the Services and advertisements. Sources: users, directly and automatically, and third parties. Purpose: "Business purpose". Shared for business purposes with service providers, analytics providers, research partners, and marketing and advertising partners (including social media platforms and third-party advertising networks), with "Yes" to sharing in the last 12 months. The row's "sold" entry follows in the next part of the table.
Supporting quotations
Internet or other electronic network activity information
This may include browsing history, search history, and information regarding interactions with the Services and advertisements.
Our users (directly and automatically)
Third parties
Business purpose
Service providers
Analytics providers
Research partners
Marketing and advertising partners (including social media platforms and third-party advertising networks)
Has this information been shared with these parties within the last 12 months? Yes.
Categories of Parties to whom the Information may be Sold:
Qualifications & exceptions
Applies to California residents.
Sharing & Disclosure · Company practice
California table: for browsing and ad-interaction data, "sold" is answered with the cookie hedge
This completes the internet or other electronic network activity row of the California table. Under "Categories of Parties to whom the Information may be Sold", the table gives the same statement the Policy uses elsewhere: MyFitnessPal does not expressly "sell" information, but certain uses of Functional Cookies and Targeted Advertising Cookies on the website may be "sales" or "sharing" of personal information or use for "targeted advertising" under applicable privacy laws.
Supporting quotations
Categories of Parties to whom the Information may be Sold:
While MyFitnessPal does not expressly “sell” information to others, certain uses of Functional Cookies and/or Targeted Advertising Cookies on our website to collect, use, and disclose information may constitute “sales” or “sharing” of personal information or the use of personal information for “targeted advertising” purposes under applicable privacy laws.
Qualifications & exceptions
Applies to California residents.
The table does not name the categories of parties to whom this information may be sold; it gives the hedge instead.
California table: geolocation means IP address, country and zip code, not precise location, and goes to advertisers
Geolocation data: described as such as IP address, country in which you reside, and zip code. The table states that MyFitnessPal does not collect specific geolocation information. Sources: users, directly and automatically. Purpose: "Business purpose". Shared for business purposes with service providers, analytics providers, research partners, and marketing and advertising partners (including social media platforms and third-party advertising networks), with "Yes" to sharing in the last 12 months. Under "sold", the table gives the Policy's cookie hedge.
Supporting quotations
Geolocation data
Such as IP address, country in which you reside, and zip code. MyFitnessPal does not collect specific geolocation information.
Our users (directly and automatically)
Business purpose
Service providers
Analytics providers
Research partners
Marketing and advertising partners (including social media platforms and third-party advertising networks)
Has this information been shared with these parties within the last 12 months? Yes.
While MyFitnessPal does not expressly “sell” information to others, certain uses of Functional Cookies and/or Targeted Advertising Cookies on our website to collect, use, and disclose information may constitute “sales” or “sharing” of personal information or the use of personal information for “targeted advertising” purposes under applicable privacy laws.
Qualifications & exceptions
Applies to California residents.
The statement that specific geolocation is not collected sits beside the cross-device description, which says a device's location may be combined across devices; the Policy does not explain how those fit together.
Not stated here
What location precision "device's location" refers to in the cross-device description.
California table: audio logging and photos come from users and are shared only with service providers
Audio, electronic, visual or similar information: this may include audio input logging, profile images or photos, and progress photos. Sources: users, directly and automatically, and third parties, namely service providers. Purpose: "Business purpose". Shared for business purposes only with service providers, with "Yes" to sharing in the last 12 months. Categories of parties to whom it may be sold: "N/A".
Supporting quotations
Audio, electronic, visual, or similar information
This may include audio input logging, profile images/photos, and progress photos.
Our users (directly and automatically)
Third parties
Service providers
Business purpose
Service providers
Has this information been shared with these parties within the last 12 months? Yes.
N/A
Qualifications & exceptions
Applies to California residents.
Audio input logging appears here as a collected category; the earlier collection section mentions voice logging only as a way to submit food, drink and medication entries.
Inference & Profiling · Company practice
California table: inferences about your preferences and behavior are shared only with service providers
Inferences drawn from other personal information: this may include inferences drawn from any of the other listed categories reflecting individuals' preferences, characteristics, behaviors, attitudes, abilities and aptitudes. Sources: users, directly and automatically, and third parties, namely business partners and service providers. Purpose: "Business purpose". Shared for business purposes only with service providers, with "Yes" to sharing in the last 12 months. Under "sold", the table gives the Policy's cookie hedge.
Supporting quotations
Inferences drawn from other personal information
This may include inferences drawn from any of the information in the above-listed categories reflecting individuals’ preferences, characteristics, behaviors, attitudes, abilities, and aptitudes.
Our users (directly and automatically)
Business partners
Service providers
Business purpose
Service providers
Has this information been shared with these parties within the last 12 months? Yes.
While MyFitnessPal does not expressly “sell” information to others, certain uses of Functional Cookies and/or Targeted Advertising Cookies on our website to collect, use, and disclose information may constitute “sales” or “sharing” of personal information or the use of personal information for “targeted advertising” purposes under applicable privacy laws.
Qualifications & exceptions
Applies to California residents.
Inferences may be drawn from "any of the information" in the other categories, so the row is not limited to one data type.
Not stated here
What inferences are actually drawn, such as health or fitness inferences from diary data.
Account & Service Control · User right or choice
California residents can ask what personal information is collected, used, disclosed, shared or sold
California residents have the right to request that the company disclose the personal information it collects, uses, discloses, shares or sells. This includes a request for access to the personal information collected about you and information on its source, the purposes for collecting it, and the third parties and service providers with whom it is shared.
Supporting quotations
You have the right to request that we disclose to you the personal information we collect, use, disclose, share, or sell.
You have the right to request access to Personal Information collected about you and information regarding the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it.
Qualifications & exceptions
Applies to California residents.
Account & Service Control · User right or choice
California residents can ask for deletion of personal information collected directly from them
California residents have the right to request, in certain circumstances, that the company delete any personal information it has collected directly from them.
Supporting quotations
You have the right to request in certain circumstances that we delete any personal information that we have collected directly from you.
Qualifications & exceptions
Applies to California residents.
Limited to information collected "directly from you" and to "certain circumstances"; the Policy does not say what happens to information collected from third parties or automatically.
Not stated here
Which circumstances allow the company to decline deletion.
Account & Service Control · User right or choice
California: financial-incentive promotions are voluntary and you can opt out of the data sharing at any time
Under the heading about participation in data sharing for financial incentives, the Policy says California residents have the right to be free from discrimination for exercising their CCPA rights. It says the company may from time to time run promotions that incentivize a consumer to share certain information, that participation is voluntary, and that you may opt out of the data sharing at any time.
Supporting quotations
Right to information regarding participation in data sharing for financial incentives.
You have the right to be free from discrimination based on your exercise of your CCPA rights.
Participation in these incentives is voluntary, and you may opt out of the data sharing at any time.
Qualifications & exceptions
Applies to California residents.
Promotions are described as something the company "may" run, with no specific program named.
Sharing & Disclosure · User right or choice
California residents can opt out of sale, subject to the same cookie hedge
California residents have the right to opt out of the sale of personal information to third parties. The Policy repeats that MyFitnessPal does not expressly "sell" information, but certain uses of Functional Cookies and Targeted Advertising Cookies on its website may be "sales" or "sharing" of personal information or use for "targeted advertising" under applicable privacy laws, and it points to the preferences section for how to exercise this right.
Supporting quotations
Right to Opt Out of sale of Personal Information to third parties.
While MyFitnessPal does not expressly “sell” information to others, certain uses of Functional Cookies and/or Targeted Advertising Cookies on our website to collect, use, and disclose information may constitute “sales” or “sharing” of personal information or the use of personal information for “targeted advertising” purposes under applicable privacy laws.
section for more information about how to exercise your right.
Qualifications & exceptions
Applies to California residents.
The exercise path is the "Managing your Marketing and Personalized Advertising Preferences" section.
California residents can opt out of sharing information with third parties that profile them for marketing
California residents have the right to opt out of sharing their personal information with third parties that generate a profile about them for marketing purposes (cross-contextual behavioral advertising). The Policy points to the section on managing marketing and personalized advertising preferences for how to exercise the right.
Supporting quotations
You have the right to opt out of sharing your personal information with third parties that generate a profile about you for marketing purposes.
section for more information about how to exercise your right.
Qualifications & exceptions
Applies to California residents.
Use & Processing · User right or choice
California residents can ask the company to restrict use of sensitive personal information, including health information
California residents have the right to request that the company restrict its use of personal information that is considered sensitive under California law. The Policy gives examples: information about race, ethnicity, religion and philosophical beliefs; financial information that would enable access to your account; biometric information; and health information.
Supporting quotations
You have the right to request that we restrict our use of certain pieces of personal information that are considered sensitive under California law—such as information about your race, ethnicity, religion, and philosophical beliefs, financial information to the extent such would enable access to your account, biometric information, and health information.
Qualifications & exceptions
Applies to California residents.
The Policy elsewhere says Food and Activity Diary Data may be sensitive when it indicates or allows an inference of a health condition, but this California rights section does not say which MyFitnessPal data is treated as sensitive.
The California notice-at-collection table does not list a separate sensitive information or health category.
Not stated here
Which MyFitnessPal data the company treats as sensitive personal information for this right.
California residents can correct inaccurate personal information, after the company verifies the request
California residents have the right to correct inaccurate personal information the company holds about them under certain circumstances. The company may need to verify the validity and scope of the request and the scope and purpose of maintaining the information.
Supporting quotations
You have the right to correct inaccurate personal information that we hold about you under certain circumstances. We may need to verify the validity and scope of the request as well as the scope and purpose of maintaining it.
Qualifications & exceptions
Applies to California residents.
Available "under certain circumstances" and subject to verification.
Account & Service Control · User right or choice
California: no discrimination for exercising CCPA rights, and incentive promotions are voluntary
California residents have the right to be free from discrimination based on exercising their CCPA rights. The company may run promotions from time to time that incentivize a consumer to share certain information; participation is voluntary, and the company says it will provide more information when it asks you to participate.
Supporting quotations
You have the right to be free from discrimination based on your exercise of your CCPA rights.
Participation in these incentives is voluntary, and we will provide more information when we ask you to participate.
Qualifications & exceptions
Applies to California residents.
Account & Service Control · Procedure
California requests are made in the Privacy Request Center or through an authorized agent
California residents exercise their rights through the MyFitnessPal Privacy Request Center by selecting the country or region where they live and the rights they want to exercise. Where legally permitted, a request can come from an authorized agent or representative at privacy@myfitnesspal.com; the company needs to verify the agent's identity and that you authorized them.
Supporting quotations
How to submit a request
You can exercise rights by visiting our
Once in our Privacy Request Center, simply select the country/region in which you reside along with the privacy rights you wish to exercise.
Where legally permitted, you may submit requests through an authorized agent or representative at
To process these requests, we will need to verify the identity of the agent and that you have authorized them to act on your behalf.
Qualifications & exceptions
Applies to California residents.
Agent requests only "where legally permitted".
Not stated here
The Privacy Request Center page is a separate linked page that is not supplied here, so this card cannot describe its forms or identity checks.
Legal Rights & Agreement Rules · Context
Washington consumer health data disclosures and rights are in a separate Washington policy
The Policy says the Washington My Health My Data Act requires certain disclosures to Washington residents about the use of "consumer health data", and that those disclosures and related privacy rights are in MyFitnessPal's separate Washington Consumer Health Data Privacy Policy. This Policy does not itself list those disclosures or rights.
Supporting quotations
United States - Washington
The Washington My Health My Data Act requires certain disclosures to Washington residents regarding the use of “consumer health data.” Those disclosures and related privacy rights can be found in our
Qualifications & exceptions
Applies to Washington residents.
Not stated here
The text of the Washington Consumer Health Data Privacy Policy is not supplied here, so this card cannot say what disclosures or rights it provides.
Legal Rights & Agreement Rules · Context
For the EEA, Switzerland and UK, MyFitnessPal, Inc. is the controller and can be reached by mail or email
For residents of the EEA, Switzerland and the UK, the Policy says that for the purposes of applicable data protection laws MyFitnessPal, Inc. is the controller of the personal information you provide. It can be contacted by postal mail at 100 Congress Avenue, Suite 400, Austin, TX 78701, or by email at privacy@myfitnesspal.com.
Supporting quotations
European Economic Area (EEA), Switzerland, and United Kingdom (UK) Residents
For the purposes of applicable data protection laws, MyFitnessPal, Inc. is the controller of the personal information you provide us.
Postal mail: 100 Congress Avenue, Suite 400 – Austin, TX 78701.
Email at
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK.
Controller status is stated for "the personal information you provide us".
Legal Rights & Agreement Rules · Procedure
A representative, DataRep, can receive EEA and Swiss requests by email, post or webform
MyFitnessPal, Inc. has appointed DataRep as its Data Protection Representative in the European Union and Switzerland so that customers can contact them in their home country. To raise a question or exercise rights, you can email DataRep, send postal mail to a physical address in the EEA (contact the company at privacy@myfitnesspal.com for mailing details), or use DataRep's online webform.
Supporting quotations
MyFitnessPal, Inc. has appointed DataRep as their Data Protection Representative in the European Union and Switzerland
If you wish to raise a question to MyFitnessPal, Inc., or otherwise exercise your rights in respect of your personal information, you may do so by:
Via email to DataRep at
Postal mail at a convenient physical address in the EEA.
Through DataRep’s online webform at
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK as the Policy frames the section; the representative description names the EU and Switzerland.
Not stated here
DataRep's own practices; its webform is a separate linked page that is not supplied here.
Legal Rights & Agreement Rules · Procedure
EEA, Swiss and UK residents can contact a Data Protection Officer by email or post
If you have other questions about MyFitnessPal's privacy practices, you can contact its Data Protection Officer by email at privacy@myfitnesspal.com or by postal mail at the address above.
Supporting quotations
If you have otherwise questions regarding MyFitnessPal’s privacy practices, you may contact our Data Protection Officer by e-mail at
or by postal mailing address above.
Qualifications & exceptions
Appears in the EEA, Switzerland and UK section.
Account & Service Control · User right or choice
EEA, Swiss and UK residents have rights to access, correct and erase, and to limit or object to processing
The Policy lists these rights: request access to a copy of the personal information held about you; request correction of inaccurate or incomplete information; request erasure (with the caveat that legal or regulatory reasons may prevent full deletion at the time of the request, in which case the company will advise you of those circumstances in its response); and request to limit or object to processing where the company or a third party has a legitimate interest, or where the information is processed for direct marketing or by automated processes. In some cases the company will not be able to comply with an objection if it has compelling legitimate grounds that override your interests, or for the establishment, exercise or defense of legal claims.
Supporting quotations
Your rights: You have the right to:
Request access to your personal information, which enables you to receive a copy of the personal information we hold about you.
Request correction or rectification of the personal information we hold about you, which enables you to correct inaccurate or incomplete personal information about you.
There may be certain circumstances that prevent us from fully deleting your information at the time of the request due to legal or regulatory reasons.
Request to limit or object to processing your personal information where we (or a third party) have a legitimate interest or where we are processing your personal information for direct marketing purposes or using automated processes. In some cases, we will not be able to comply with your request if we have compelling legitimate grounds for the continued processing which override your interests, or for the establishment, exercise, or defence of legal claims.
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK.
The right to object has exceptions for compelling legitimate grounds and legal claims.
Erasure may be limited by legal or regulatory reasons.
Account & Service Control · User right or choice
EEA, Swiss and UK residents can ask for their data in a portable format where consent or contract applies
EEA, Swiss and UK residents can ask the company to provide them or a third party with their personal information in a portable, machine-readable format where the company has collected their consent or otherwise performs obligations due to contractual necessity.
Supporting quotations
Request to transfer your data in a portable format. You can ask us to provide you or a third party with your personal information in a portable (machine readable) format where we have collected your consent or otherwise perform obligations due to a contractual necessity.
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK.
Limited to information collected on the basis of consent or contractual necessity.
Use & Processing · User right or choice
EEA, Swiss and UK residents can object to direct marketing and withdraw consent at any time
EEA, Swiss and UK residents may object at any time to their personal information being processed for direct marketing, including profiling. They may also withdraw consent at any time to any processing based on consent, where applicable, without affecting the lawfulness of processing carried out before the withdrawal.
Supporting quotations
You may object at any time to your personal information being processed for direct marketing including profiling.
You may withdraw your consent at any time to any processing of personal information based on your consent, where applicable, without compromising the lawfulness of the processing based on consent carried out prior to such withdrawal.
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK.
Withdrawal applies "where applicable" to processing based on consent and does not undo earlier processing.
Account & Service Control · User right or choice
French residents can set instructions for their data after death
If you are located in France, you have the right to set out general or specific instructions about what happens to your personal information after your death.
Supporting quotations
Digital legacy (only if you are a French resident). If you are located in France, you have the right to set out instructions (general or specific) about what happens to your personal information after your death.
Qualifications & exceptions
Applies only to people located in France.
Account & Service Control · Procedure
EEA rights requests go through the Privacy Request Center; identity may be checked only if reasonably doubted
EEA, Swiss and UK residents can submit rights requests through the MyFitnessPal Privacy Request Center, or contact the Data Protection Officer or EEA Representative with inquiries or complaints. To protect privacy and confirm you are entitled to exercise the rights, the company may ask for specific information to confirm your identity. Where applicable, it says it will use the requested information for verification only and only in the event of reasonable doubts about your identity.
Supporting quotations
You can also contact us through our EEA Representative or DPO if you have any questions or complaints regarding the processing of your personal information.
How to exercise your rights
You can also contact our Data Protection Officer or EEA Representative if you have any inquiries or complaints regarding our processing of your personal information.
we may need to request specific information from you to help us confirm your identity. Where applicable, we will use the requested information for verification purposes only and only in the event of reasonable doubts concerning your identity.
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK.
Identity information is requested only if the company has reasonable doubts, and is used only for verification.
Not stated here
The Privacy Request Center page is a separate linked page that is not supplied here, so this card cannot describe its forms.
Legal Rights & Agreement Rules · User right or choice
You may complain to a data protection regulator where you live, work or where the alleged infringement occurred
If you consider that the company's processing violates applicable data protection laws, you also have the right to complain about its processing or its handling of your rights request to the appropriate data protection regulator: the one where you reside, at your place of work, or at the place of the alleged infringement. The Policy lists links for EU data protection authorities, the Swiss Federal Data Protection and Information Commissioner, and the UK Information Commissioner's Office.
Supporting quotations
How to lodge a complaint
you also have the right to lodge a complaint about our processing of your personal information or our handling of your rights request with the appropriate data protection regulator, i.e. the data protection regulator located where you reside, at your place of work or at the place of the alleged infringement
Applies to residents of the EEA, Switzerland and the UK.
The "EU Data Protection Authorities" link in the source points back to an anchor in this Policy rather than to a list of regulators.
Not stated here
The regulator websites are not supplied here.
Legal Rights & Agreement Rules · Context
EEA, Swiss and UK section lists the legal basis relied on for each processing activity
Applicable data protection laws require the company to set out the lawful basis it relies on to collect and process personal information. The Policy says its table lists the lawful basis for each processing activity and supplements the descriptions in the section on how personal information is used. The table has two columns, "Processing Activity" and "Lawful Basis for Processing Personal Information".
Supporting quotations
Applicable data protection laws require us to set out the lawful basis that we rely on to collect and process personal information.
Here is a list of the lawful basis that we rely on for each of our processing activities
Processing Activity
Lawful Basis for Processing Personal Information
Qualifications & exceptions
Appears in the EEA, Switzerland and UK section.
Legal Rights & Agreement Rules · Company practice
Consent is the stated basis for sensitive health data, interest-based ads, personalization and some marketing
In the lawful-basis table, Consent is given for: Provide and Manage the Services, where the consent is for processing of sensitive data such as health data; Send You Promotional and Marketing Materials, where consent is required by law; Enhance and Personalize the Services; and Engage in Interest-Based Advertising. The cell for Provide and Manage the Services also contains the word "Amplitude" before the consent entry, with no explanation in the Policy.
Supporting quotations
Provide and Manage the Services
Amplitude
Consent (for processing of sensitive data, such as health data)
Send You Promotional and Marketing Materials
Consent (where required by law)
Enhance and Personalize the Services
Consent
Engage in Interest-Based Advertising
Consent
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK.
For marketing, consent is the basis only "where required by law"; the table gives legitimate interests when it is not.
Not stated here
Why the word "Amplitude" appears in the lawful-basis cell for Provide and Manage the Services; the Policy does not explain it.
Legal Rights & Agreement Rules · Company practice
Legitimate interests are the stated basis for research, events, security, litigation, operations and business sales
In the lawful-basis table, Legitimate Interests is the basis for: Conduct Research and Analytics (improving the Services to expand the business and increase revenue); marketing when consent is not required by law (marketing features and products, expanding the business, increasing revenue); Plan and Manage Events (managing the relationship with you, expanding the business and increasing revenue); Maintain Security and Protect Rights (conducting business lawfully and protecting rights and interests); Manage pre-litigation or litigation matters; Carry Out Internal Operations (improving performance metrics and maintaining profitability); and Carry Out Sales and Business Transactions (organizing the business efficiently).
Supporting quotations
Conduct Research and Analytics
Legitimate Interests (specifically our interests in improving the Services to expand our business and increase our revenue)
Legitimate Interests when consent is not required by law (specifically our interests in marketing features and products that may interest you, expanding our business, and increasing our revenue)
Plan and Manage Events
Legitimate Interests (specifically our interests in managing our relationship with you, expanding our business, and increasing our revenue)
Maintain Security and Protect Rights
Legitimate Interests (specifically our interests in conducting our business in a lawful manner and protecting our rights and interests as well as those of our stakeholders and society at large)
Manage pre-litigation or litigation matters
Legitimate Interests (specifically our interests in conducting our business in a lawful manner and protecting our rights and interests as well as those of our stakeholders and society at large)
Carry Out Internal Operations
Legitimate Interests (specifically our interests in conducting and managing our business to improve our performance metrics and maintain profitability)
Carry Out Sales and Business Transactions
Legitimate Interests (specifically our interests in organizing our business efficiently)
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK.
The table states the company's own interests, including commercial ones such as increasing revenue and profitability.
Legal Rights & Agreement Rules · Company practice
Contract is the stated basis for communicating with you; legal obligation for law enforcement and rights requests
In the lawful-basis table, Communicate With You rests on performance of the contract with you and otherwise providing the Services. Responding to requests and communications from law enforcement authorities or other government officials, and responding to your requests to exercise your rights, each rest on compliance with a legal obligation.
Supporting quotations
Communicate with You
Performance of our contract with you and otherwise provide you with our Services.
Respond to requests and communications from law enforcement authorities or other government officials.
Compliance with a Legal Obligation
Respond to your requests to exercise your rights
Compliance with a Legal Obligation
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK.
Retention & Deletion · Company practice
For EEA, Swiss and UK residents, data is kept as long as needed for the Policy purposes and legal obligations
For residents of the EEA, Switzerland and the UK, MyFitnessPal will retain personal information for as long as necessary for the purposes in the Policy, including to comply with legal obligations (for example, where law or court orders require it to keep data), resolve disputes, and enforce its legal agreements and policies.
Supporting quotations
We will retain your personal information for as long as is necessary for the purposes set out in this Policy, including to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable law or court orders), resolve disputes, and enforce our legal agreements and policies.
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK.
No specific retention periods are given.
Sharing & Disclosure · Company practice
EEA, Swiss and UK data may go to the US, including to companies outside the Data Privacy Framework
Personal information of EEA, Swiss and UK residents may be transferred to countries outside those areas, including the United States, to companies that are not certified under the EU-US Data Privacy Framework, the UK Extension to it, or the Swiss-US Data Privacy Framework. The company says it has put in place adequate measures, and where necessary additional contractual, organizational and technical measures, to protect the information, and that you can obtain a copy of these measures by contacting its Data Protection Officer or EEA Representative.
Supporting quotations
Your personal information may be transferred to countries outside of the EEA, Switzerland, and the UK, including the United States to companies that are not certified under the EU-US Data Privacy Framework, the UK Extension to the EU-US Data Privacy Framework, and the Swiss-US Data Privacy Framework.
We have put in place adequate measures, and where necessary, we have implemented additional contractual, organizational and technical measures to protect your personal information. You can obtain a copy of these measures by contacting our DPO or EEA Representative.
Qualifications & exceptions
Applies to residents of the EEA, Switzerland and the UK.
Transfers to companies "not certified" under the frameworks are expressly contemplated.
Not stated here
What the contractual, organizational and technical measures are; they are available on request rather than described.
Data Access & Collection · Company practice
Canada: you are generally not obliged to provide information, and collection is with your consent
For Canadian residents, the Policy says you are generally not obliged to provide your personal information, but the company may be unable to provide certain services if you refuse. Unless the laws of your province or territory allow otherwise, it will only collect, use or communicate your personal information with your consent, which may be express or implied.
Supporting quotations
Canada
You are generally not obliged to provide your personal information, but we may be unable to provide certain services to you if you refuse to disclose certain personal information.
Privacy Rights and Requests.
Unless otherwise allowed by the laws applicable in your province or territory of residence, we will only collect, use, or communicate your personal information with your consent (which may be express or implied).
Qualifications & exceptions
Applies to Canadian residents.
Consent may be "express or implied", and provincial law may allow collection without consent.
Account & Service Control · User right or choice
Canada: you can access and correct your information and complain to the data protection authority
Canadian residents have the right to access the personal information the company holds about them and to correct or amend it as appropriate. If you have unresolved concerns about how the company handles your personal information, you have the right to complain to the relevant data protection authority.
Supporting quotations
You have the right to access the personal information we hold about you and correct or amend your information as appropriate. If you have unresolved concerns regarding our handling of your personal information, you have the right to complain to the relevant data protection authority.
Qualifications & exceptions
Applies to Canadian residents.
Account & Service Control · User right or choice
Quebec: you can ask for data portability and de-indexation through the Privacy Request Center
Quebec residents have the right of data portability, meaning to receive their personal information in a structured, commonly used, machine-readable format and to ask the company to transmit it to another organization. They also have the right to de-indexation, meaning to ask in certain circumstances that the company stop disseminating their personal information or de-index any hyperlink that gives access to it by technological means, if the dissemination contravenes applicable law or a court. To exercise these rights, use the MyFitnessPal Privacy Request Center.
Supporting quotations
Quebec residents
The right to receive your personal information in a structured, commonly-used, and machine-readable format and to request that we transmit your personal information to another organization.
The right to request, in certain circumstances, that we cease disseminating your personal information or to de-index any hyperlink that allows access to your personal information by technological means, if such dissemination contravenes applicable law or a court.
To exercise your rights, please visit the
Qualifications & exceptions
Applies to Quebec residents.
De-indexation is available "in certain circumstances", where dissemination contravenes applicable law or a court.
Legal Rights & Agreement Rules · User right or choice
Brazil: multiple legal bases are stated, and LGPD rights are exercised through the Privacy Request Center
For Brazilian residents, the company says it may rely on consent and/or another valid legal basis to process personal information, which may include the legitimate interest of the controller or third parties, compliance with a legal or regulatory obligation, contract execution, and regular exercise of rights in court, administrative or arbitration proceedings. It says it takes steps to keep information accurate and up to date, that residents have certain rights under the General Personal Data Protection Law (as the Policy names it), and that they can exercise them through the Privacy Request Center.
Supporting quotations
Brazil
We may rely on consent and/or another valid legal basis to process your personal information. Such legal bases may include: the legitimate interest of the controller or third parties; for compliance with a legal or regulatory obligation by the data controller; for the execution of a contract; for regular exercise of rights in court, administrative or arbitration proceedings.
How to exercise your rights
If you reside in Brazil, according to the General personal information Protection Law, you have certain rights to the personal information that we have collected about you. To exercise your rights, please visit the
Qualifications & exceptions
Applies to Brazilian residents.
The legal bases are listed as examples ("may include").
Not stated here
Which specific rights Brazilian residents have; the Policy refers to the law without listing them.
Data Access & Collection · Company practice
South Korea: required and optional personal information items are listed
For South Korean residents, the Policy lists the personal information whose collection is mandatory: full name, email address, username and password, gender, date of birth, general location information, device IDs, and certain cookie and network identifiers. Collection of a photo, postal code and Food and Activity Diary Data is optional and happens only if you choose to provide it. If you register through a social login platform such as Facebook or Apple, the information may include the username and email address you use for that account and a token.
Supporting quotations
South Korea
MyFitnessPal Personal Information Items Collected
Collection of the following personal information is mandatory: full name, email address, username and password, gender, date of birth, general location information, device IDs, certain cookie and network identifiers.
Collection of the following personal information is optional, and such personal information will only be collected if you choose to provide it: photo, postal code, and Food and Activity Diary Data.
personal information may include the username and email address you use for such account, and a token
Qualifications & exceptions
Applies to South Korean residents.
Account & Service Control · User right or choice
South Korea: you can request access, modification, opposition and deletion, and a fee may apply
South Korean residents may request access to, and modification, opposition and deletion of, the personal information the company has collected about them, by emailing privacy@myfitnesspal.com or visiting the Privacy Request Center. Subject to applicable law, the company may charge for this service, and it will respond to reasonable requests as soon as practicable and within the time limits prescribed by law.
Supporting quotations
Access Requests
If you reside in South Korea, you may request access to, and modification, opposition and deletion of the personal information that we have collected about you.
Subject to applicable law, we may charge for this service and will respond to reasonable requests as soon as practicable, and in any event, within the time limits prescribed by law.
Qualifications & exceptions
Applies to South Korean residents.
A charge may apply "subject to applicable law", unlike the other jurisdictions in the Policy.
Retention & Deletion · Company practice
South Korea: contract and complaint records may be retained for periods set by Korean law
Personal information of Korean residents is kept for as long as necessary to provide the service, and may be retained for periods required by law. The Policy lists records regarding contracts or the cancellation of contracts and records on payment and provision of goods, and records on customer complaints or dispute resolution, each retained for reasons of the Act on Consumer Protection in Electronic Commerce Transactions, etc. The list continues in the next part of the Policy.
Supporting quotations
Data Retention and Destruction
We keep personal information of residents of Korea for as long as necessary in order to provide you the service. Personal information of residents of Korea may be retained for the period of time mandated by law:
Records regarding contracts or the cancellation of contracts, and records on payment and provision of goods:
Reason for retention: Act on Consumer Protection in Electronic Commerce Transactions, etc.
Records on customer complaints or dispute resolution:
Reason for retention: Act on Consumer Protection in Electronic Commerce Transactions, etc.
Qualifications & exceptions
Applies to South Korean residents.
The legally mandated periods themselves are not stated here.
Not stated here
The length of each statutory retention period.
Retention & Deletion · Company practice
South Korea: communications and electronic financial records are also kept for statutory periods
Continuing the list of records Korean law requires the company to keep: communications confirmation data, retained for reasons of the Communications Privacy Protection Act, and records on electronic financial transactions, retained for reasons of the Electronic Financial Transaction Act.
Supporting quotations
Communications confirmation data:
Reason for retention: Communications Privacy Protection Act
Records on electronic financial transactions:
Reason for retention: Electronic Financial Transaction Act
Qualifications & exceptions
Applies to South Korean residents.
The legally mandated periods themselves are not stated here.
Not stated here
The length of each statutory retention period.
Retention & Deletion · Company commitment
South Korea: data is kept while you have an account or as needed, then destroyed so it cannot be recovered
For South Korean residents, the company retains personal information for as long as you maintain an account or as needed to provide the Services, and as necessary to comply with legal obligations, resolve disputes and enforce agreements. Personal information is destroyed when it is no longer necessary for these purposes, and information stored in electronic form is deleted using technology designed to prevent its recovery.
Supporting quotations
Method and Procedure for the Destruction of personal information
MyFitnessPal retains your personal information (i) for as long as you maintain an account or as needed to provide you the Services and/or (ii) as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Personal information is destroyed when it is no longer necessary for these purposes. Personal information stored in electronic form is deleted using technology designed to prevent the recovery of the personal information.
Qualifications & exceptions
Applies to South Korean residents.
Statutory retention periods listed earlier override destruction.
Sharing & Disclosure · Company practice
South Korea: personal information is provided to third parties only as entrusted service providers
For South Korean residents, the company says it solely entrusts personal information to its service providers as defined under applicable Korean law.
Supporting quotations
Provision of Data to Third Parties
MyFitnessPal solely entrusts personal information to service providers of MyFitnessPal as defined under applicable Korean law.
Qualifications & exceptions
Applies to South Korean residents.
The statement is in tension with the general disclosure section, which lists advertising partners, other users and others; the Policy does not reconcile them, though the entrustee table includes advertising and marketing analytics vendors.
Cross-references
contrast (model-proposed): Device, browser and activity data may be disclosed to advertising partners and networks — contrast: The South Korea section says personal information is solely entrusted to service providers, while the general disclosure section lists advertising partners, other users and others as recipients. The Policy does not reconcile them.
Legal Rights & Agreement Rules · Company practice
The Policy may change; the previous version is available by request
The company says it might be necessary to change the Policy from time to time and that prior versions are accessible "below". The text then says it can provide the previous version (December 13, 2024) if you contact privacy@myfitnesspal.com.
Supporting quotations
Changes to this Privacy Policy
As provided in this Privacy Policy, it might be necessary to change this Privacy Policy from time to time. Prior versions of this Privacy Policy are accessible below.
We can provide you with the previous version of our Privacy Policy (December 13, 2024) if you reach out to us at
Qualifications & exceptions
No notice period or method of notifying users about changes is stated in this part of the Policy.
Not stated here
How users are told about changes, and whether changes need their agreement.
Sharing & Disclosure · Company practice
South Korea: data is processed in the US and entrusted to named vendors, listed in a table
Personal information of South Korean residents is processed in the United States by MyFitnessPal. MyFitnessPal also entrusts processing to entrustees to help it provide the Services. The table that follows lists, for each entrustee, the country, entrusted task, personal information transferred, time, date and method of transfer, and period of retention and use.
Supporting quotations
Transfer of personal information to companies overseas.
Personal information of residents of Korea is processed in the United States by MyFitnessPal. MyFitnessPal also entrusts the processing of personal information to the following entrustees for the purpose of facilitating MyFitnessPal’s provision of Services.
Entrustee
Country
Entrusted Task
Personal Information Transferred
Time/Date/Method of Transfer
Period of Retention and Use
Qualifications & exceptions
Applies to South Korean residents.
The next cards read the table one entrustee at a time.
Sharing & Disclosure · Company practice
South Korea entrustee: Amazon Web Services stores all collected personal information
Entrustee Amazon Web Services, United States: data storage; all collected personal information; electronic transmission via network at time of use of service; retained as long as necessary to provide the services and/or as mandated by law.
Supporting quotations
Amazon Web Services
United States
Data storage
All collected personal information
Electronic transmission via network at time of use of service
As long as necessary to provide the services and/or as mandated by law
Qualifications & exceptions
Applies to South Korean residents; the row is one entry of the Policy's entrustee table.
Sharing & Disclosure · Company practice
South Korea entrustee: Amplitude receives email address and digital identifiers for internal analytics
Entrustee Amplitude, United States: internal data analytics; email address and digital identifiers; electronic transmission via network at time of use of service; retained as long as necessary to provide the services and/or as mandated by law.
Supporting quotations
Amplitude
United States
Internal data analytics
Email address, digital identifiers
Electronic transmission via network at time of use of service
As long as necessary to provide the services and/or as mandated by law
Qualifications & exceptions
Applies to South Korean residents; the row is one entry of the Policy's entrustee table.
Sharing & Disclosure · Company practice
South Korea entrustee: AppsFlyer receives email address and digital identifiers for analytics and attribution
Entrustee AppsFlyer, United States: internal data analytics and marketing attribution; email address and digital identifiers; electronic transmission via network at time of use of service; retained as long as necessary to provide the services and/or as mandated by law.
Supporting quotations
AppsFlyer
United States
Internal data analytics and Marketing Attribution
Email address, digital identifiers
Electronic transmission via network at time of use of service
As long as necessary to provide the services and/or as mandated by law
Qualifications & exceptions
Applies to South Korean residents; the row is one entry of the Policy's entrustee table.
Sharing & Disclosure · Company practice
South Korea entrustee: Braze receives email address for customer support and contact
Entrustee Braze, United States: customer support and contact; email address; periodic electronic transmission via network; retained as long as necessary to provide the services (subject to unsubscribe requests) and/or as mandated by law.
Supporting quotations
Braze
United States
Customer support and contact
Email address
Periodic Electronic transmission via network
As long as necessary to provide the services (subject to unsubscribe requests) and/or as mandated by law
Qualifications & exceptions
Applies to South Korean residents; the row is one entry of the Policy's entrustee table.
Sharing & Disclosure · Company practice
South Korea entrustee: Cloudflare receives digital identifiers for security
Entrustee Cloudflare, United States: security; digital identifiers; electronic transmission via network at time of use of service; retained as long as necessary to provide the services and/or as mandated by law.
Supporting quotations
Cloudflare
United States
Security
Digital Identifiers
Electronic transmission via network at time of use of service
As long as necessary to provide the services and/or as mandated by law
Qualifications & exceptions
Applies to South Korean residents; the row is one entry of the Policy's entrustee table.
Sharing & Disclosure · Company practice
South Korea entrustee: Facebook/Meta receives profile information and identifiers for marketing analytics
Entrustee Facebook/Meta, United States: marketing analytics; profile information (for example email address) and digital identifiers; periodic electronic transmission via network; retained as long as necessary to provide the services (subject to unsubscribe requests) and/or as mandated by law.
Supporting quotations
Facebook/Meta
United States
Marketing analytics
Profile information (e.g., email address), digital identifiers
Periodic Electronic transmission via network
As long as necessary to provide the services (subject to unsubscribe requests) and/or as mandated by law
Qualifications & exceptions
Applies to South Korean residents; the row is one entry of the Policy's entrustee table.
Sharing & Disclosure · Company practice
South Korea entrustee: Firebase Crashlytics receives digital identifiers for app error tracking
Entrustee Firebase Crashlytics, United States: app error tracking and analytics; digital identifiers; electronic transmission via network at time of use of service; retained as long as necessary to provide the services and/or as mandated by law.
Supporting quotations
Firebase Crashlytics
United States
App error tracking/analytics
Digital Identifiers
Electronic transmission via network at time of use of service
As long as necessary to provide the services and/or as mandated by law
Qualifications & exceptions
Applies to South Korean residents; the row is one entry of the Policy's entrustee table.
Sharing & Disclosure · Company practice
South Korea entrustee: Google Ads receives optional digital identifiers for personalized advertising
Entrustee Google Ads, United States: personalized advertising; digital identifiers (optional); electronic transmission via network at time of use of service; retained as long as necessary to provide the services (subject to opt outs) and/or as mandated by law.
Supporting quotations
Google Ads
United States
Personalized advertising
Digital identifiers (optional)
Electronic transmission via network at time of use of service
As long as necessary to provide the services (subject to opt outs) and/or as mandated by law
Qualifications & exceptions
Applies to South Korean residents; the row is one entry of the Policy's entrustee table.
Sharing & Disclosure · Company practice
South Korea entrustee: HigherLogic receives username and profile photo for the community forum
Entrustee HigherLogic, United States: community forum platform; username and profile photo; electronic transmission via network at time of use of service; retained as long as necessary to provide the services (subject to opt outs) and/or as mandated by law.
Supporting quotations
HigherLogic
United States
Community forum platform
Username; profile photo
Electronic transmission via network at time of use of service
As long as necessary to provide the services (subject to opt outs) and/or as mandated by law
Qualifications & exceptions
Applies to South Korean residents; the row is one entry of the Policy's entrustee table.
Sharing & Disclosure · Company practice
South Korea entrustee: Snowflake stores all collected personal information and runs internal analytics
Entrustee Snowflake, United States: data storage and internal analytics; all collected personal information; electronic transmission via network at time of use of service; retained as long as necessary to provide the services and/or as mandated by law.
Supporting quotations
Snowflake
United States
Data storage and internal analytics
All collected personal information
Electronic transmission via network at time of use of service
As long as necessary to provide the services and/or as mandated by law
Qualifications & exceptions
Applies to South Korean residents; the row is one entry of the Policy's entrustee table.
Sharing & Disclosure · Company practice
South Korea entrustee: Zendesk receives email, username and message content for customer support
Entrustee Zendesk, United States: customer support; email address, username and content of communications; electronic transmission via network at time of support request; retained as long as necessary to provide the services and/or as mandated by law.
Supporting quotations
Zendesk
United States
Customer support
Email address, username, content of communications
Electronic transmission via network at time of support request
As long as necessary to provide the services and/or as mandated by law
Qualifications & exceptions
Applies to South Korean residents; the row is one entry of the Policy's entrustee table.
Legal Rights & Agreement Rules · Procedure
Privacy questions can be sent to the privacy email or by mail to the Austin, Texas address
For any questions about how the company handles your personal information, you can contact it at privacy@myfitnesspal.com or write to MyFitnessPal, Inc., ATTN: Privacy/Legal, 100 Congress Avenue, Suite 400, Austin, TX 78701. This repeats the contact details given in the earlier Contact Us section.
Supporting quotations
If you have any questions about how we handle your personal information, please contact us through
MyFitnessPal, Inc. ATTN: Privacy/Legal 100 Congress Avenue, Suite 400 Austin, TX 78701