Charges & Financial Obligations · Company practice
Premium versions cost a fee, can change, and may still show some commercial content
MyFitnessPal offers premium versions of the Services (for example Premium and Premium+ subscriptions and other premium offerings made available from time to time) for a fee, giving access to certain enhanced content, features and functionality. It reserves the right to change its Premium Services at any time, including the features in each, as additionally described in the Changes to Services provisions. Premium Services without ads may still contain limited commercial content, such as sponsored product recommendations.
Supporting quotations
We offer certain premium versions of the Services (e.g., Premium Subscriptions, Premium+ Subscriptions, and any other premium offerings made available from time-to-time) (collectively, the “Premium Services”) for a fee.
We reserve the right to change our Premium Services at any time, including with respect to the features made available in each Premium Service, as additionally described in Section 1 above.
Please note that Premium Services without ads may still contain limited commercial content, such as sponsored product recommendations.
Qualifications & exceptions
The 'Section 1' cross-reference points to the Changes to Services provisions.
Premium without ads is not free of all commercial content: limited commercial content such as sponsored product recommendations may remain.
Charges & Financial Obligations · Restriction or exception
Signing up for Premium means agreeing to fees and giving a payment method
By signing up for and using the Premium Services, you agree to pay the applicable fees, including ongoing subscription fees. When you sign up you must designate and provide information about your preferred payment method, for example a credit card online or a third-party platform such as the Apple App Store or Google Play. You expressly authorize MyFitnessPal and certain third-party service providers to receive, store and encrypt your payment information.
Supporting quotations
By signing up for and using the Premium Services, you agree to pay any fees that apply to the Premium Services, including ongoing subscription fees.
When you sign up for the Premium Services, you must designate and provide information about your preferred payment method (e.g., online via credit card, third party platform, like Apple App Store or Google Play) (“Payment Method”).
You expressly authorize us and certain-third party service providers to receive, store and encrypt your payment information.
Qualifications & exceptions
Authorization covers MyFitnessPal and certain third-party service providers, not named in this text.
Not stated here
The third-party service providers that receive and store payment information are not named in this passage.
Charges & Financial Obligations · Restriction or exception
Premium is billed automatically up front; purchases are final, with a 14-day exception outside the US
You can choose monthly or annual payment. Unless otherwise stated, fees are billed automatically to your payment method at the start of each monthly or annual period. All purchases of Premium Services are final and non-refundable, except at MyFitnessPal's sole discretion, and its ability to give refunds may be restricted by App Providers or other third parties. If you live outside the United States, you may be entitled to change your mind and receive a full refund within fourteen days of signing up.
Supporting quotations
You can choose to pay for the Premium Services on a monthly or annual basis. Unless otherwise stated, all fees due for the Premium Services will be billed automatically to the Payment Method at the start of the monthly or annual Premium Service period, as applicable.
All purchases of Premium Services are final and non-refundable, except at our sole discretion. Please be aware our ability to give refunds may be restricted or otherwise constrained by App Providers (defined below) or other third parties.
If you reside outside of the United States, you may be entitled to change your mind and receive a full refund within fourteen (14) days of signing up.
Qualifications & exceptions
Billing at the start of each period applies 'unless otherwise stated'.
The non-refundable rule is subject to MyFitnessPal's sole discretion and to limits that App Providers may impose.
The 14-day full refund applies to people who reside outside the United States and is phrased as 'may be entitled'.
Charges & Financial Obligations · Restriction or exception
Premium subscriptions renew automatically unless you cancel before the period ends
Subscription fees are billed automatically at the start of each monthly or annual subscription period. Your Premium Services auto-renew unless you cancel your subscription before the end of the then-current subscription period.
Supporting quotations
Subscription fees will be billed automatically at the start of the monthly or annual subscription period, as applicable. The Premium Services you are subscribed for will auto-renew unless you cancel your subscription prior to the end of the then-current subscription period.
Qualifications & exceptions
Cancellation must happen before the end of the then-current subscription period.
Charges & Financial Obligations · Procedure
How to cancel Premium, when it takes effect, and why deleting your account may not cancel it
If you signed up at www.MyFitnessPal.com you can cancel in the Settings menu; if you signed up through Google Play or the Apple App Store you cancel through that App Provider. A cancellation or downgrade takes effect at the end of your billing period and you keep access through the end of that period (for example, an annual subscriber who cancels mid-year keeps access to the end of that year). When the subscription ends your account remains and becomes a free subscription. You can delete your account at any time, but depending on the platform deleting your account may not cancel your subscription: you have to cancel via the App Provider where you signed up, and deleting the App from your device also does not cancel it.
Supporting quotations
If you signed up at www.MyFitnessPal.com, you may cancel your subscription to Premium Services in the “Settings” menu. If you signed up through the Google Play or Apple App Store, you may cancel your subscription through the App Provider.
The cancellation or downgrade of a subscription will go into effect at the end of your billing period and you will continue to have access to the applicable Premium Service through the end of the billing period.
When your subscription ends, your account will remain and become a free subscription.
You can delete your account at any time, but please note that, depending on the platform, deleting your account may not result in a cancellation of your subscription - you have to specifically cancel your subscription via the App Provider where you signed up (i.e., Apple App Store or Google Play). Please also be aware that deleting the App from your device also does not result in the cancellation of your subscription.
Qualifications & exceptions
Where you cancel depends on where you signed up (website or App Provider).
Effect is at the end of the billing period, not immediately.
Account deletion may not cancel a subscription 'depending on the platform'.
Cross-references
qualifies (model-proposed): You can delete your account at any time, usually without recovery — qualifies: The Premium cancellation card adds that deleting an account may not cancel a subscription bought through an App Provider, which limits what the general account-deletion right accomplishes for billing.
Charges & Financial Obligations · Restriction or exception
Free trials may require a payment method and convert to paid unless cancelled
MyFitnessPal may offer free trials of Premium Services for a limited time at no charge. To sign up you may need to provide a preferred payment method, and you are not charged until the trial ends. Unless you cancel before the end of the Free Trial period, your access automatically continues and you are billed the applicable fees using the payment method you provided.
Supporting quotations
We may offer free trials of our Premium Services which provide you with access to Premium Services for a limited period of time at no charge (each a “Free Trial”). In order to sign up for a Free Trial, you may need to provide us with your preferred Payment Method. You will not be charged until the Free Trial period ends.
Unless you cancel before the end of the Free Trial period, your access to the Premium Service will automatically continue, and you will be billed the applicable fees for that Premium Service using the Payment Method you provided.
Qualifications & exceptions
A payment method may be required to start a Free Trial.
Billing starts automatically when the trial ends unless you cancel first.
Charges & Financial Obligations · Restriction or exception
A cancelled Free Trial cannot be resumed; one Free Trial at a time
Once you have cancelled a Free Trial and received confirmation, you cannot resume it even if you did not use the whole offered period. You may not sign up for more than one Free Trial of a Premium Service at the same time. A Free Trial here is a limited-time, no-charge period of access to Premium Services.
Supporting quotations
Once you have cancelled your Free Trial and received confirmation, you cannot resume the Free Trial period even if it was not used for the entire duration of the offer. You may not sign up for more than one Free Trial of a Premium Service at the same time.
free trials of our Premium Services which provide you with access to Premium Services for a limited period of time at no charge (each a “Free Trial”)
Qualifications & exceptions
The no-resume rule applies after you cancel and receive confirmation.
The one-at-a-time limit is stated per Premium Service.
Charges & Financial Obligations · Company practice
Free tests of Premium features carry no obligation to continue
MyFitnessPal may also offer a test of certain Premium features at no charge for a limited time. It has no obligation to keep providing those features at the end of the test if you choose not to sign up for the applicable Premium Service.
Supporting quotations
We may also choose to offer you with a test of certain features of Premium Services at no charge for a limited time period. We have no obligation to continue to provide you with access to such features or resultant at the termination of such test if you choose not to sign up for the applicable Premium Service.
Qualifications & exceptions
No obligation to continue applies where you do not sign up for the applicable Premium Service.
Charges & Financial Obligations · Restriction or exception
Discount, coupon and gift codes: new subscriptions only, no combining, your job to use them in time
Discount, gift and coupon codes can only be applied when initially subscribing to a Premium Service and to accounts not already subscribed. They cannot be combined with other sales, promotions or coupons, and cannot be exchanged, refunded, replaced or redeemed for cash or payment of accounts. A payment method may be required to redeem a code. You are responsible for using a code before it expires; expired codes cannot be refunded or extended. It is also your responsibility to terminate the Premium Service before the end of a free or discounted period if you do not want to continue at the regular price. A specific code's terms may add restrictions, and MyFitnessPal reserves the right to cancel discount and coupon promotions at any time.
Supporting quotations
All discounts, gift and coupon codes can only be applied when initially subscribing to a Premium Service, and to accounts not already subscribed to a Premium Service. Discount, coupon and gift codes cannot be combined with any other sales, promotion or coupon, and cannot be exchanged, refunded, replaced or redeemed for cash or payment of accounts. A payment method may be required to redeem a discount or coupon code.
It is your own responsibility to use a discount, coupon or gift code before it expires, and expired codes cannot be refunded or extended. It is also your responsibility to terminate the Premium Service before the end of a free or discounted period if you do not want to continue with a Premium Service at the regular price.
The terms and conditions of a specific discount, coupon or gift code may include additional restrictions on its use. MyFitnessPal reserves the right to cancel discounts and coupon promotions at any time.
Qualifications & exceptions
Codes apply only at initial subscription and only to accounts not already subscribed to a Premium Service.
A specific code's own terms may add restrictions.
MyFitnessPal may cancel discount and coupon promotions at any time.
Charges & Financial Obligations · Permission or license
Unpaid fees can lead to loss of Premium access, even without notice
If you do not pay the fees or charges due for Premium Services, MyFitnessPal says it may make reasonable efforts to notify you and resolve the issue, but it reserves the right to disable or terminate your access to the Premium Services, and may do so without notice.
Supporting quotations
If you do not pay the fees or charges due for your use of the Premium Services, we may make reasonable efforts to notify you and resolve the issue; however, we reserve the right to disable or terminate your access to the Premium Services (and may do so without notice).
Qualifications & exceptions
Reasonable efforts to notify are described as something MyFitnessPal 'may' make; termination may happen without notice.
Charges & Financial Obligations · Permission or license
Premium prices can change with reasonable notice; continued use means acceptance
To the maximum extent permitted by applicable law, MyFitnessPal may change its prices for Premium Services at any time. It will give reasonable notice, and if you do not want to pay the new prices you can cancel before the change takes effect. If you do not cancel in time, a price change may take effect at the start of the next subscription period after the change date, and by continuing to use the Services after the new price takes effect you are deemed to have accepted it.
Supporting quotations
To the maximum extent permitted by applicable laws, we may change our prices for Premium Services at any time. We will give you reasonable notice of any such pricing changes, and if you do not wish to pay the new prices, you can cancel the applicable Premium Service prior to the change going into effect.
If you do not timely cancel, any such price changes may take effect at the start of the next subscription period following the date of the price change and, by continuing to use the Services after the price change takes effect, you will be deemed to have accepted the new price.
Qualifications & exceptions
Price-change right applies to the maximum extent permitted by applicable law.
The amount of notice is 'reasonable notice', not a fixed period.
Charges & Financial Obligations · Permission or license
MyFitnessPal can correct pricing and other errors
MyFitnessPal says it strives to give accurate pricing information but errors may occur, and it reserves the right to correct errors in pricing, promotions, offers, shipping charges, availability or other information.
Supporting quotations
Although we strive to provide accurate pricing information, errors may occur. We reserve the right to correct any errors in pricing, promotions, offers, shipping charges, availability, or other information.
Charges & Financial Obligations · Restriction or exception
The App needs a compatible device and carrier charges still apply
To use the App you need a compatible device. MyFitnessPal cannot guarantee that the App will be compatible with or available on your device. Your phone company's normal messaging, data and other rates and fees apply.
Supporting quotations
To use or access our App, you will need a compatible device. We cannot guarantee the App will be compatible with, or available on, your device. Your phone company’s normal messaging, data, and other rates and fees will apply.
Charges & Financial Obligations · Restriction or exception
Total liability is capped at the greater of $500 or what you paid in the past 12 months
Except as otherwise provided in the Terms, and to the maximum extent permitted by law, MyFitnessPal's total liability for any claim under the Terms, including for implied warranties, is limited to the greater of US $500 or the amount you paid MyFitnessPal to use the applicable service(s) in the past twelve months. In jurisdictions that do not allow the limitation or exclusion of liability, MyFitnessPal's liability is limited to the maximum extent permitted by law.
Supporting quotations
EXCEPT AS OTHERWISE PROVIDED HEREIN, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF MYFITNESSPAL, FOR ANY CLAIM UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE GREATER OF FIVE HUNDRED DOLLARS (US $500.00) OR THE AMOUNT YOU PAID US TO USE THE APPLICABLE SERVICE(S) IN THE PAST TWELVE MONTHS.
IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Qualifications & exceptions
The cap applies 'except as otherwise provided herein' and to the maximum extent permitted by law.
The 12-month amount is what you paid for the applicable service(s).
In jurisdictions that do not allow the limitation, liability is limited to the maximum extent permitted by law.