Charges & Financial Obligations · Company practice
Paid subscriptions renew and charge automatically until you cancel; a failed payment can mean a downgrade or suspension
If you buy any Services you must provide complete and accurate billing information including a valid payment method. For paid subscriptions, OpenAI automatically charges your payment method on each agreed periodic renewal until you cancel. You are responsible for applicable taxes, and OpenAI charges tax when required. If your payment cannot be completed, OpenAI may downgrade your account or suspend your access to the Services until payment is received.
Supporting quotations
For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You’re responsible for all applicable taxes, and we’ll charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.
If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method.
Qualifications & exceptions
Automatic renewal charging applies to paid subscriptions and continues until you cancel.
Downgrade or suspension after a failed payment is at OpenAI's option ('may') and lasts until payment is received.
Not stated here
Renewal periods and prices are not stated in this document; they depend on what you agreed when subscribing.
Charges & Financial Obligations · Context
Prepaid service credits are governed by separate Service Credit Terms
You can pay for some Services in advance by purchasing service credits. All service credits are subject to OpenAI's Service Credit Terms, which are linked but not supplied, so rules such as expiry or refundability of credits are not visible in this document.
Supporting quotations
You can pay for some Services in advance by purchasing service credits. All service credits are subject to our
Qualifications & exceptions
Applies to 'some Services'; which ones accept credits is not stated here.
Not stated here
The Service Credit Terms were not supplied; expiry, refund and transfer rules for credits are not known from this source.
Charges & Financial Obligations · User right or choice
You can cancel a paid subscription at any time, but payments are non-refundable except where the law requires
You can cancel your paid subscription at any time through the linked cancellation process. Payments are non-refundable except where required by law, and the document says these Terms do not override any mandatory local laws about your cancellation rights. One exception stated elsewhere: if OpenAI discontinues the Services, it commits to refund prepaid, unused Services (see the discontinuation card).
Supporting quotations
your paid subscription at any time. Payments are non-refundable, except where required by law. These Terms do not override any mandatory local laws regarding your cancellation rights.
we will give you advance notice and a refund for any prepaid, unused Services.
Qualifications & exceptions
No refund except where required by law; mandatory local cancellation rights are preserved.
Discontinuation by OpenAI triggers a refund of prepaid, unused Services under a separate clause.
Not stated here
Whether cancellation takes effect immediately or at the end of the current billing period is not stated in this document.
Charges & Financial Obligations · Company commitment
Prices may change; an increase takes at least 30 days' notice and applies only from your next renewal
OpenAI may change its prices from time to time. If it increases subscription prices it commits to give you at least 30 days' notice, and the increase takes effect on your next renewal, so that you can cancel before it applies if you do not agree.
Supporting quotations
We may change our prices from time to time. If we increase our subscription prices, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase.
Qualifications & exceptions
The 30-day notice and next-renewal timing apply to subscription price increases; other price changes are covered only by the general statement that prices may change.
Charges & Financial Obligations · Company commitment
If OpenAI discontinues the Services it will give advance notice and refund prepaid, unused Services
OpenAI may decide to discontinue its Services. If it does, it commits to give you advance notice and to refund any prepaid, unused Services. This is a stated exception to the general rule that payments are non-refundable.
Supporting quotations
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
Qualifications & exceptions
Applies when OpenAI discontinues the Services, not when you cancel or are terminated.