Service Terms

OpenAI · agreement dated September 29, 2026 · Official agreement

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7 of 46 cards in Account & Service Control

Account & Service Control · Company practice

Workspace administrators can manage users and, for ChatGPT Enterprise, see Content and logs

ChatGPT Enterprise, Edu and Healthcare (together called Enterprise) and ChatGPT Business accounts are managed by End Users with administrative privileges, called Administrators. Administrators may be able to add, remove and suspend End Users' access to the organization's workspace. The text goes further for ChatGPT Enterprise: its Administrators may be able to access, share and remove Content and to access logging and information about End Users' use of ChatGPT Enterprise. In practice, a person using a work or school workspace account may have their workspace access changed, and for Enterprise their Content and usage information viewed, by their organization's administrators.

Supporting quotations

ChatGPT Enterprise, ChatGPT Edu, and ChatGPT for Healthcare (collectively, “Enterprise”) and ChatGPT Business accounts are managed by End Users with administrative privileges (“Administrators”).
Administrators may be able to add, remove and suspend End Users’ access to the organization’s workspace.
In addition, ChatGPT Enterprise Administrators may be able to (a) access, share and remove Content; and (b) access logging and information about End Users’ use of ChatGPT Enterprise.

Qualifications & exceptions

  • Content access and log access are stated for 'ChatGPT Enterprise Administrators', while the general user-management powers cover both Enterprise and Business accounts.
  • The wording is 'may be able to', not a statement that every administrator has every power.

Not stated here

  • It is not stated whether Edu, Healthcare or Business administrators have the same Content and log access as ChatGPT Enterprise administrators.
  • The paragraph does not say how an organization sets or limits these powers.

Cross-references

Account & Service Control · Company practice

OpenAI and GPT creators can remove GPTs at any time without notice

OpenAI may reject or remove any GPT at any time for any reason without notice to the builder, such as for legal or security reasons or because the GPT violates OpenAI's terms. For people using GPTs, the text says OpenAI and the creators of GPTs can remove GPTs at any time for any reason without prior notice, so a GPT someone relies on may disappear.

Supporting quotations

We may reject or remove any GPT from our Services at any time for any reason without notice to you, such as for legal or security reasons or if your GPT violates our Terms.
OpenAI and creators of GPTs can remove GPTs at any time for any reason without prior notice.

Qualifications & exceptions

  • Builder-side wording is 'We may reject or remove'; user-side wording is 'OpenAI and creators of GPTs can remove'.

Not stated here

  • The text does not describe any appeal, refund or data export when a GPT is removed.

Account & Service Control · User right or choice

Users can report GPTs that violate the Usage Policies

People using ChatGPT can report GPTs that violate OpenAI's Usage Policies through a reporting feature within ChatGPT.

Supporting quotations

You can report GPTs that violate our
using our reporting feature within ChatGPT.

Qualifications & exceptions

  • The reporting route stated is the feature within ChatGPT.

Not stated here

  • What happens after a report is not described here.

Account & Service Control · Restriction or exception

Users are responsible for what they do with Apps and custom Apps

Apps and Actions, together called Apps, let ChatGPT send and receive information from a third-party application or website, for example to request a restaurant reservation. The user is solely responsible for actions taken using Apps or adding custom Apps, and can control whether an App is enabled in the workspace. A custom App is subject to the App Developer Terms, and the user must make sure the App and its connected Application comply with them.

Supporting quotations

Apps and Actions (together “Apps”) allow ChatGPT to send and receive information from a third-party application or website (“Application”).
You are solely responsible for the actions you take using Apps or adding custom Apps, and you can control whether an App is enabled in your workspace.
Any custom App is subject to our
you are responsible for ensuring that your App and its connected Application operate in compliance with those terms.

Qualifications & exceptions

  • Responsibility covers the user's own actions with Apps and custom Apps.
  • Workspace control is stated as the user's ability to control whether an App is enabled.

Not stated here

  • The App Developer Terms are linked but not supplied.

Account & Service Control · Restriction or exception

Users decide what dots and agentic features can do and are responsible for their actions

The user decides how to use dots and related agentic features, including what access, authority and instructions to give them. The user is responsible for the actions they take and the content they share on the user's behalf. The text does not define dots.

Supporting quotations

You decide how to use dots and related agentic features, including what access, authority, and instructions you give them.
You are responsible for actions they take and content they share on your behalf.

Qualifications & exceptions

  • Responsibility covers actions taken and content shared on the user's behalf.

Not stated here

  • What 'dots' are is not explained in this source.

Account & Service Control · Restriction or exception

Users must provide oversight appropriate to the task

The user is responsible for oversight that fits the task and its potential consequences, including setting clear instructions and appropriate limits and reviewing the actions and communications of dots and related agentic features.

Supporting quotations

You are responsible for providing oversight appropriate to the task and its potential consequences.
This includes setting clear instructions and appropriate limits and reviewing actions and communications.

Qualifications & exceptions

  • The level of oversight depends on the task and its potential consequences.

Not stated here

  • The text does not say what oversight is 'appropriate' for any particular task.

Account & Service Control · Context

Sign in with ChatGPT lets developers connect ChatGPT accounts; separate SIWC Terms apply

Sign in with ChatGPT lets developers enable users to connect their ChatGPT accounts, including certain features or functionality within those accounts, to their tool, application or website. A developer who uses it in their services is subject to the Sign in with ChatGPT Terms, which are a separate linked document.

Supporting quotations

Sign in with ChatGPT (“SIWC”) allows developers to enable users to connect their ChatGPT accounts, including certain features or functionality within those accounts, to their tool, application, or website.
If you use SIWC in your services, the

Qualifications & exceptions

  • The Sign in with ChatGPT Terms apply to those who use SIWC in their services.

Not stated here

  • The Sign in with ChatGPT Terms are not supplied.