Service Terms

OpenAI · agreement dated September 29, 2026 · Official agreement

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20 of 46 cards in Legal Rights & Agreement Rules

Legal Rights & Agreement Rules · Context

Service Terms scope, effective date and priority over the Agreement

These Service Terms say they govern a person's use of OpenAI's Services, and they carry an update date of September 29, 2026. Words with capital letters that are not defined here take the meanings in OpenAI's Terms of Use, its Services Agreement, or whatever other agreement the person has with OpenAI for the Services; that combined set is called the Agreement. If the Service Terms and that Agreement conflict, the Service Terms control. The page does not say which of those underlying agreements applies to any particular reader.

Supporting quotations

Updated: September 29, 2026
These Service Terms govern your use of the Services.
Capitalized terms not defined here will have the meanings in the Terms of Use
If there is a conflict between the Service Terms and your Agreement, the Service Terms will control.

Qualifications & exceptions

  • The priority rule is stated for conflicts with the Agreement as defined here; this source does not describe other conflict rules.
  • Many sections below apply only to a named product, plan or kind of customer.

Not stated here

  • The text of the Terms of Use, the OpenAI Services Agreement and any other governing agreement is not supplied in this source.
  • Which underlying agreement applies to a given reader is not stated here.

Legal Rights & Agreement Rules · Context

"Content" in these terms includes "Customer Content"

For the purposes of the Service Terms, the word Content also covers what other OpenAI agreements call Customer Content. This is a definition for reading the sections below; it does not itself grant or limit any right.

Supporting quotations

For purposes of these Terms, “Content” includes “Customer Content.”

Qualifications & exceptions

  • The definition applies 'for purposes of these Terms'.

Not stated here

  • The meaning of Customer Content in the Agreement is not supplied in this source.

Legal Rights & Agreement Rules · Company commitment

API customers: Output infringement indemnity and its exclusions

OpenAI's indemnification duties to API customers under the Agreement include third party claims that the customer's use or distribution of Output infringes someone's intellectual property right. The indemnity does not apply in six listed situations: the customer or its End Users knew or should have known the Output was infringing or likely to; they disabled, ignored or did not use relevant citation, filtering or safety features OpenAI provided; the Output was modified, transformed or combined with products or services not provided by or for OpenAI; they lacked the right to use the Input or fine-tuning files; the claim alleges trademark or related-rights violation from use of Output in trade or commerce; or the Output comes from content from a Third Party Offering.

Supporting quotations

OpenAI’s indemnification obligations to API customers under the Agreement include any third party claim that Customer’s use or distribution of Output infringes a third party’s intellectual property right.
This indemnity does not apply where:
(vi) the allegedly infringing Output is from content from a Third Party Offering.

Qualifications & exceptions

  • The exclusions are listed (i) to (vi) in the source and each is a separate situation in which the indemnity does not apply.
  • Alpha, preview, early access or beta features are excluded from indemnification under the Beta Services section.

Not stated here

  • The rest of OpenAI's indemnification terms, the definitions of Customer, End Users, Input and Third Party Offering, and any caps or procedures live in the Agreement, which is not supplied.

Legal Rights & Agreement Rules · Restriction or exception

API use must follow the published documentation

An API customer must use the APIs only in line with OpenAI's applicable API documentation, and must make sure its End Users do the same. The documentation itself is a web page that is not part of this source.

Supporting quotations

Customer will only, and will ensure that its End Users only, use APIs in accordance with the applicable documentation

Qualifications & exceptions

  • Applies to API use under the section titled API.

Not stated here

  • The content of the documentation and the consequence of departing from it are not stated here.

Legal Rights & Agreement Rules · Restriction or exception

Beta Services are as-is and outside any indemnity

Services or features OpenAI offers on an alpha, preview, early access or beta basis are called Beta Services. They are offered as-is for testing and evaluation, and they are excluded from any indemnification obligations OpenAI may have to the user.

Supporting quotations

services or features that OpenAI offers on an alpha, preview, early access, or beta basis (“Beta Services”)
Beta Services are offered “as-is” to allow testing and evaluation and are excluded from any indemnification obligations OpenAI may have to you.

Qualifications & exceptions

  • This exclusion qualifies the Output indemnities for API and Enterprise customers elsewhere in these terms.

Not stated here

  • Which specific features OpenAI treats as Beta Services is not listed in this source.

Cross-references

Legal Rights & Agreement Rules · Restriction or exception

No warranties for Beta Services

OpenAI makes no representations or warranties for Beta Services, including that they will become generally available, run without interruption or errors, or that Content will be secure or not lost or damaged. Except where the law prohibits it, OpenAI disclaims all warranties for Beta Services, including implied warranties such as merchantability, satisfactory quality, fitness for a particular purpose, non-infringement and quiet enjoyment, and warranties arising from course of dealing or usage of trade.

Supporting quotations

OpenAI makes no representations or warranties for Beta Services, including any warranty that Beta Services will be generally available, uninterrupted or error-free, or that Content will be secure or not lost or damaged.
Except to the extent prohibited by law, OpenAI expressly disclaims all warranties for Beta Services

Qualifications & exceptions

  • The disclaimer is limited to Beta Services and is subject to 'except to the extent prohibited by law'.

Not stated here

  • Which warranties, if any, apply to non-beta Services is not stated in this source.

Legal Rights & Agreement Rules · Restriction or exception

Customers must obtain End User consents for administrator actions

The organization that is the Customer is responsible for obtaining and maintaining all consents it needs from End Users for the administrator actions described in that paragraph and so that OpenAI can deliver the Services. That responsibility sits with the Customer, not with OpenAI, as the text is written.

Supporting quotations

Customers are responsible for obtaining and maintaining all necessary consents from End Users to take the actions above and to allow OpenAI to deliver the Services.

Qualifications & exceptions

  • Tied to the actions in the same paragraph (administrators adding, removing, suspending, accessing, sharing and removing, and viewing logs) and to OpenAI delivering the Services.

Not stated here

  • Which consents are 'necessary' is not defined here and may depend on law outside this source.

Legal Rights & Agreement Rules · Company commitment

Enterprise customers: Output infringement indemnity and its exclusions

OpenAI's indemnification duties to Enterprise customers under the Agreement include claims that the customer's use or distribution of Output infringes a third party's intellectual property right. The same six exclusions as the API indemnity apply: knew or should have known; disabled, ignored or did not use citation, filtering or safety features; Output modified, transformed or combined with products or services not provided by or for OpenAI; no right to use the Input or fine-tuning files; trademark or related-rights claims from use in trade or commerce; and Output from content from a Third Party Offering. Here 'Enterprise' is the term defined in the administrators paragraph as ChatGPT Enterprise, Edu and Healthcare.

Supporting quotations

OpenAI’s indemnification obligations to Enterprise customers under the Agreement include claims that Customer’s use or distribution of Output infringes a third party’s intellectual property right.
This indemnity does not apply where:
(vi) the allegedly infringing Output is from content from a Third Party Offering.

Qualifications & exceptions

  • The exclusions are listed (i) to (vi); each is a separate situation in which the indemnity does not apply.
  • Alpha, preview, early access or beta features are excluded from indemnification under the Beta Services section.
  • 'Enterprise' is defined in the previous paragraph to mean ChatGPT Enterprise, Edu and Healthcare; ChatGPT Business is named separately there.

Not stated here

  • Whether ChatGPT Business customers receive an equivalent indemnity is not stated in this section; the Agreement, which is not supplied, may address it.
  • The Agreement's other indemnity terms and the definitions of Third Party Offering and End Users are not supplied.

Legal Rights & Agreement Rules · Restriction or exception

ChatGPT for Healthcare: verify output and do not use for certain analysis

For ChatGPT for Healthcare, the text tells users to always verify the information it provides and to use independent professional judgment about a patient rather than relying primarily or solely on the output. It also says not to use ChatGPT for Healthcare to analyze medical images or patterns and signals from signal acquisition systems or in vitro diagnostic devices, with ECG waveforms and genomic sequences given as examples.

Supporting quotations

You should always verify the information provided by ChatGPT for Healthcare and exercise independent professional judgment in decision-making about a patient without relying primarily or solely on the output.
Do not use ChatGPT for Healthcare to analyze medical images or patterns/signals from signal acquisition systems or in vitro diagnostic devices (such as an ECG waveforms or genomic sequences).

Qualifications & exceptions

  • Limited to ChatGPT for Healthcare; the general Medical Use section is separate.

Not stated here

  • The consequences of using the product for the prohibited analysis are not stated here.

Legal Rights & Agreement Rules · Context

Customer's Business Associate and Healthcare Addendum applies to ChatGPT for Healthcare

This section says the Customer's Business Associate and Healthcare Addendum applies to the Customer's use of ChatGPT for Healthcare. The addendum's terms are not in this source.

Supporting quotations

(ii) Customer’s Business Associate and Healthcare Addendum applies to Customer’s use of ChatGPT for Healthcare.

Qualifications & exceptions

  • Applies to the Customer's use of ChatGPT for Healthcare.

Not stated here

  • The Business Associate and Healthcare Addendum is not supplied, so what it requires is unknown.

Legal Rights & Agreement Rules · Restriction or exception

GPT builders must keep published GPT information accurate

A builder must make sure that all information it publishes about its GPT is, at all times, complete, accurate and not misleading.

Supporting quotations

You will ensure that all information that you publish about your GPT is, at all times, complete, accurate, and not misleading.

Qualifications & exceptions

  • Applies to information the builder publishes about the GPT.

Not stated here

  • The consequence of failing to meet this duty is not stated here, beyond OpenAI's removal right.

Legal Rights & Agreement Rules · Restriction or exception

GPT Actions are subject to the App Developer Terms

Any API, website or service that interacts with a GPT is called an Action and is subject to OpenAI's App Developer Terms. The builder is responsible for making sure any Action included with the GPT operates in compliance with those terms.

Supporting quotations

Any API, website, or service that interacts with a GPT (an “Action”) is subject to our
you are responsible for ensuring that any Action included with your GPT operates in compliance with those terms.

Qualifications & exceptions

  • Stated for builders; the separate Apps and Actions section covers how Actions work for users.

Not stated here

  • The App Developer Terms are linked but not supplied.

Legal Rights & Agreement Rules · Company practice

GPTs from other users are not created, supported or endorsed by OpenAI

Unless OpenAI is identified as the builder, GPTs are created by other users and may rely on content or third party applications that OpenAI does not control. Using the word GPT in a name does not mean OpenAI created, supports or endorses the GPT. The text tells users to only use GPTs they know and trust.

Supporting quotations

Except where OpenAI is identified as the builder of a GPT, GPTs are created by other users and they may rely on content or third party applications that are not controlled by OpenAI.
Use of “GPT” in the name of a GPT created by other users does not imply that OpenAI created, supports or endorses the GPT.
Only use GPTs that you know and trust.

Qualifications & exceptions

  • The exception is for GPTs where OpenAI is identified as the builder.

Not stated here

  • The text does not say what, if anything, OpenAI does to review GPTs before or after they are shared.

Legal Rights & Agreement Rules · Context

GPT Actions for users fall under the Apps and Actions terms

GPTs may let a user interact with Actions. For users, those Actions are subject to OpenAI's terms for Apps and Actions, which appear later in the same document.

Supporting quotations

GPTs may allow you to interact with Actions. Those Actions are subject to our terms for Apps and Actions below.

Qualifications & exceptions

  • Points forward to the Apps and Actions section of this document.

Not stated here

  • The substance of those terms is in the Apps and Actions cards, not here.

Cross-references

Legal Rights & Agreement Rules · Restriction or exception

Third-party Apps are not verified by OpenAI and are used at the user's own risk

OpenAI may review, refuse or remove Applications from ChatGPT but has no obligation to. Third-party Apps are not developed or verified by OpenAI and may expose the user to Applications or content that may be offensive, inappropriate or objectionable. The user agrees to use Apps at their own risk, and the text warns, in capital letters, not to add or enable an App unless the user knows and trusts the underlying Application and has reviewed its terms and privacy policy.

Supporting quotations

OpenAI may (but will have no obligation to) review, refuse, or remove Applications from ChatGPT.
Third-party Apps are not developed or verified by OpenAI, and may expose you to Applications or content that you may find offensive, inappropriate or objectionable.
You agree that you use Apps at your own risk.
DO NOT ADD OR ENABLE AN APP UNLESS YOU KNOW AND TRUST THE UNDERLYING APPLICATION AND HAVE REVIEWED ITS TERMS AND PRIVACY POLICY.

Qualifications & exceptions

  • Applies to third-party Apps; the text does not say Apps owned by OpenAI are covered by the same risk language.

Not stated here

  • Which Apps OpenAI itself has reviewed or removed is not stated.

Legal Rights & Agreement Rules · Restriction or exception

OpenAI is not responsible for App Data once an Application has it; returned content is not owned by you or OpenAI

OpenAI says it is not responsible for App Data after it has been provided to an Application, unless the Application is owned by OpenAI. An App may also retrieve information and content from the Application, which may appear in Output the user receives. The text says that information and content is not owned by the user or OpenAI and may be subject to the Application's terms.

Supporting quotations

We are not responsible for App Data after it has been provided to an Application other than Applications owned by us.
This information and content included in the Output is not owned by you or OpenAI, and may be subject to the terms of the Application.

Qualifications & exceptions

  • The exception is for Applications owned by OpenAI.

Not stated here

  • The text does not say what OpenAI does if an Application misuses App Data.

Legal Rights & Agreement Rules · Restriction or exception

Services are not intended for diagnosing or treating a health condition

OpenAI says its Services are not intended for use in the diagnosis or treatment of any health condition, and that the user is responsible for complying with applicable laws for any use of the Services in a medical or healthcare context. For ChatGPT for Healthcare, the earlier section adds that users should verify output and use independent professional judgment rather than relying primarily or solely on the output.

Supporting quotations

Our Services are not intended for use in the diagnosis or treatment of any health condition.
You are responsible for complying with applicable laws for any use of our Services in a medical or healthcare context.
You should always verify the information provided by ChatGPT for Healthcare and exercise independent professional judgment in decision-making about a patient without relying primarily or solely on the output.

Qualifications & exceptions

  • The statement is about intended use; it does not say what happens if someone uses the Services that way anyway.
  • ChatGPT for Healthcare has its own additional verification and use limits in the Enterprise section.

Not stated here

  • Which laws apply is not stated and depends on the user's location and use.

Cross-references

Legal Rights & Agreement Rules · Restriction or exception

Licensed Materials are part of the Services and carry its disclaimers and liability limits

Licensed Materials are treated as part of the Services and are subject to the disclaimers and limitations of liability set out in the terms for the Services.

Supporting quotations

The Licensed Materials are considered a part of the Services and subject to the disclaimers and limitations of liability set forth therein.

Qualifications & exceptions

  • The disclaimers and limits referred to are those for the Services.

Not stated here

  • Those disclaimers and limitations are in the Agreement and are not supplied here.

Legal Rights & Agreement Rules · Context

ChatGPT Sites use is subject to separate ChatGPT Sites Terms

ChatGPT Sites is a feature that lets users create, publish and maintain websites or web applications. Use of it is subject to the ChatGPT Sites Terms, which are a separate linked document.

Supporting quotations

ChatGPT Sites is a feature that enables users to create, publish, and maintain websites or web applications.
The use of ChatGPT Sites is subject to the

Qualifications & exceptions

  • The substantive rules for ChatGPT Sites are in the linked terms.

Not stated here

  • The ChatGPT Sites Terms are not supplied.

Legal Rights & Agreement Rules · Context

OpenAI Academy has its own terms, not the business agreement

OpenAI Academy is a free learning hub and community for users of OpenAI products and services. Using it is subject to OpenAI's Terms of Use and to OpenAI Academy's own Terms of Use and Code of Conduct. For users whose accounts are tied to a business or enterprise workspace, the OpenAI Services Agreement or other business or enterprise terms do not apply to using Academy, even when they use Sign in with ChatGPT with their workspace account.

Supporting quotations

OpenAI Academy is a free learning hub and community for users of OpenAI products and services.
Use of OpenAI Academy is subject to OpenAI’s
For users with accounts associated with a business or enterprise workspace, the OpenAI Services Agreement or other business or enterprise terms do not apply to use of OpenAI Academy, even if a user uses Sign in with ChatGPT with their workspace account.

Qualifications & exceptions

  • The statement that business terms do not apply is specific to use of OpenAI Academy and to workspace accounts.
  • This is an exception to the general rule that Service Terms sit alongside the user's governing Agreement.

Not stated here

  • The linked Terms of Use and the Academy Terms of Use and Code of Conduct are not supplied.
  • Which of OpenAI's Terms of Use editions applies to a reader is not stated.

Cross-references