Account & Service Control · Company practice
You can stop using the Services any time; OpenAI can suspend, terminate or delete your account for breach, law or risk
You are free to stop using the Services at any time. OpenAI reserves the right to suspend or terminate your access or delete your account if it determines that you breached the Terms or its Usage Policies, that it must do so to comply with the law, or that your use could cause risk or harm to OpenAI, its users or anyone else. The Terms require you to follow the Usage Policies as part of using the Services.
Supporting quotations
You are free to stop using our Services at any time.
We reserve the right to suspend or terminate your access to our Services or delete your account if we determine:
You breached these Terms or our Usage Policies
We must do so to comply with the law.
Your use of our Services could cause risk or harm to OpenAI, our users, or anyone else.
you must comply with all applicable laws as well as our Sharing & Publication Policy
Qualifications & exceptions
- The grounds depend on OpenAI's own determination.
Not stated here
- This section states no notice period or appeal outcome for these three grounds; the only advance-notice promise here is for inactive accounts, and appeal handling is in a later card.
- The Usage Policies and Sharing & Publication Policy were not supplied; whether breaching the Sharing & Publication Policy alone counts as breaching the Terms is not stated in these blocks.
Account & Service Control · Company practice
OpenAI may terminate an account inactive for over a year if it has no paid account, after advance notice
OpenAI may terminate your account if it has been inactive for over a year and you do not have a paid account. If it does, it says it will give you advance notice.
Supporting quotations
We also may terminate your account if it has been inactive for over a year and you do not have a paid account. If we do, we will provide you with advance notice.
Not stated here
- The length of the advance notice and what happens to the account's Content are not stated.
Account & Service Control · User right or choice
If you think your account was suspended or terminated in error, you can file an appeal through Support
If you believe OpenAI suspended or terminated your account in error, you can file an appeal by contacting its Support team through a linked help article.
Supporting quotations
If you believe we have suspended or terminated your account in error, you can file an appeal with us by
Not stated here
- The text does not give a deadline, review standard or outcome for appeals.
Account & Service Control · Company commitment
If OpenAI discontinues its Services it says it will give advance notice and a refund for prepaid, unused Services
OpenAI may decide to discontinue its Services. If it does, it says it will give you advance notice and a refund for any prepaid, unused Services.
Supporting quotations
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
Not stated here
- The length of the notice and how refunds are calculated or paid are not stated.
Cross-references
Account & Service Control · Restriction or exception
You must be at least 13, or your country's minimum age; under 18 you need a parent or guardian's permission
To use the Services you must be at least 13 years old or the minimum age required in your country to consent to use them. If you are under 18 you must have your parent or legal guardian's permission.
Supporting quotations
You must be at least 13 years old or the minimum age required in your country to consent to use the Services.
If you are under 18 you must have your parent or legal guardian’s permission to use the Services.
Not stated here
- The text does not say how age or parental permission is checked, or what happens to an account found to be under the required age.
Account & Service Control · Restriction or exception
You must give accurate registration information, not share your account, and you are responsible for activity on it
To register an account you must provide accurate and complete information. You may not share your credentials or make your account available to anyone else, and you are responsible for everything that happens under your account. If you create an account or use the Services for another person or an entity, you must have authority to accept these Terms on its behalf.
Supporting quotations
You must provide accurate and complete information to register for an account to use our Services.
You may not share your account credentials or make your account available to anyone else and are responsible for all activities that occur under your account.
If you create an account or use the Services on behalf of another person or entity, you must have the authority to accept these Terms on their behalf.
Account & Service Control · Company practice
An account made with a work email may be moved into your organization's business account, which can then control it
If you create an account with an email address owned by an organization, such as your employer, that account may be added to the organization's business account with OpenAI. OpenAI says it will give you notice so you can help facilitate the transfer, unless the organization has already told you that it may monitor and control your account. After the transfer, the organization's administrator can control the account, including accessing Content and restricting or removing your access. "Content" means your Input and the Output you receive, as defined in the Content section.
Supporting quotations
If you create an account using an email address owned by an organization (for example, your employer), that account may be added to the organization's business account with us
we will provide notice to you so that you can help facilitate the transfer of your account (unless your organization has already provided notice to you that it may monitor and control your account)
the organization’s administrator will be able to control your account, including being able to access Content (defined below) and restrict or remove your access to the account
Input and Output are collectively “Content.”
Qualifications & exceptions
- The account "may" be added; the text does not say it always will be.
- The notice duty does not apply if your organization has already told you it may monitor and control your account.
Not stated here
- The text does not say whether you can decline the transfer or what happens to Content in the account after it moves.