Retention & Deletion · Company practice
On termination, access to personal data ends immediately and the user is solely responsible for keeping copies
Section 23.3 states that upon termination of the account — whether by the user or by Ovia Health — the user's access to their personal data immediately terminates, and the user is solely responsible for maintaining copies of any personal data uploaded to the Services. The user is pointed to the Privacy Policy for more information about personal data.
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Supporting quotations
23.3 Consequences of termination.
Upon the termination of your account, either by you or Ovia Health, your access to your personal data shall immediately terminate and you are solely responsible for maintaining copies of any personal data you have uploaded to the Services.
Qualifications & exceptions
- Data deletion or export practices would be governed by the linked Privacy Policy, which is not supplied in this source.
Cross-references
- contrast (model-proposed): Users keep ownership of the Content and personal data they submit; Ovia makes no claim to it — Section 15.1 says the user keeps all ownership rights and the right to use their personal data as they determine; Section 23.3 says account termination (by either side) cuts access to that personal data immediately, with the user solely responsible for keeping copies. The tension may be reconcilable (ownership persists while service access ends), but the two provisions point in different directions on what happens to the user's ongoing right of use.