Perplexity Terms of Service

Legal Rights & Agreement Rules · Context

These Terms cover the websites, AI search engine and app, but not the API or Pro for Enterprise

The Terms apply to Perplexity AI, Inc.'s two websites (www.perplexity.ai and labs.perplexity.ai), its AI-powered search engine (the "Perplexity Engine"), the related mobile app and the content, tools and features offered through them, all called the "Services". They do not govern use of the company's APIs, which have their own API Terms of Service, or Perplexity Pro for Enterprise, which has its own Enterprise Terms.

Supporting quotations

Welcome to the Terms of Service (these “Terms”) for Perplexity AI, Inc.’s (“Company”, “we” or “us”) websites,

artificial-intelligence powered search engine (the “Perplexity Engine”), related mobile application (the “App”), and any content, tools, features and functionality offered on or through our Website, the Perplexity Engine and the App (collectively, the “Services”).

These Terms do not govern use of the Company’s APIs (which are governed by the Perplexity API Terms of Service located here:

or Perplexity Pro for Enterprise (which is governed by the Perplexity Pro for Enterprise Terms located here:

Qualifications & exceptions

• Covers the Services as defined in this opening paragraph.
• API use and Perplexity Pro for Enterprise are carved out to their own documents.

Not stated here

• The Perplexity API Terms of Service and the Pro for Enterprise Terms are separate documents that are not supplied in this source.

Legal Rights & Agreement Rules · Procedure

Using the Services means you agree to these Terms, last updated January 23, 2026

The page shows the Terms as last updated January 23, 2026. By accessing or using the Services you agree to them, and the Terms say that if you do not understand or agree to them you should not use the Services. They also warn that the Terms include important information about your legal rights.

Supporting quotations

Last updated: January 23rd, 2026

Please read these Terms carefully, as they include important information about your legal rights.

By accessing and/or using the Services, you are agreeing to these Terms.

If you do not understand or agree to these Terms, please do not use the Services.

Qualifications & exceptions

• Agreement is stated to arise from accessing and/or using the Services, not from a separate signature step.

Not stated here

• Only a "Last updated" date is shown; the source does not state a separate effective date.

Account & Service Control · Restriction or exception

If you use the Services for a company, the company is bound and you vouch for your authority

If you use the Services on behalf of a company or other entity, "you" in the Terms includes both you and that entity. You represent and warrant that you are an authorized representative with authority to bind the entity to the Terms, and that you agree to them on the entity's behalf.

Supporting quotations

If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity’s behalf.

Qualifications & exceptions

• Applies only when you use the Services on behalf of an entity.

Cross-references

• contrast (model-proposed): You may use the Services for personal, non-commercial use only, under a limited license — contrast: Section 1 lets you accept the Terms on behalf of a company, while Section 5.1 permits use of the Services for personal, non-commercial use only; the source does not reconcile the two.

Content & IP Rights · Context

What you submit is "Your Content", and Outputs may carry third-party model license limits

Anything you input, upload or submit into the Perplexity Engine ("Input") is treated as "Your Content" under the Terms. The Engine uses AI to generate responses ("Output") based on your Input. Your use of the Engine, including Outputs, may also be subject to license and use restrictions in a third-party LLM license, if one applies. Section 7.1 lists third-party large language models among the "Third-Party Materials" that may be part of the models you use.

Supporting quotations

As a part of the Services, you can input, upload and submit information and other materials (“Input”) into the Perplexity Engine, and the Perplexity Engine will use artificial intelligence tools and functionalities to generate responses based on your Input (“Output”).

Your use of the Perplexity Engine, including any Outputs, may also be subject to license and use restrictions set forth in a third-party LLM license, if applicable.

Any Input will be deemed “Your Content” under these Terms.

Third-Party Materials include the open source software or other third-party software, such as third-party large language models, that are included in the artificial intelligence and machine learning models you access or use through the Services.

Qualifications & exceptions

• The extra license and use restrictions apply only "if applicable".
• Ownership and licensing of Your Content are addressed in other sections, not in this card.
• Section 7.1 also says the Company is not responsible for Third-Party Materials; that disclaimer is covered in the Section 7 cards.

Not stated here

• The terms of any third-party LLM license are not supplied in this source.

Legal Rights & Agreement Rules · Restriction or exception

You need rights to your Input, can't request unlawful Output, and must cite the Services when publishing Output

You may not direct the Services to generate Output that violates an intellectual property right, a contractual restriction or other law. By submitting Input you represent that you have all the rights, licenses, consents, permissions, power and authority needed to submit and use it, and to allow the company to use it in connection with the Services, and you represent and warrant that submitting it, including to generate Output, will not breach any law or any third party's terms tied to that Input. You may not publish Output without clearly citing the Services, and may not misrepresent where Output came from or that artificial intelligence generated it.

Supporting quotations

You may not direct the Services to generate any Output in violation of any applicable intellectual property right, contractual restriction or other law.

By submitting any Input through the Services, you represent that you have obtained all rights, licenses, consents, permissions, power and/or authority necessary to submit and use (and allow us to use) such Input in connection with the Services.

You represent and warrant that your submission of Input in connection with your use of the Services, including to generate Output, will not breach any law or any third party’s terms and conditions associated with such Input.

You may not (i) publish any Output generated by the Services without clearly citing the Services, or (ii) misrepresent the source of any Output or the fact that it was generated by artificial intelligence.

Qualifications & exceptions

• Covers publishing any Output generated by the Services; the source gives no exception for private use of Output.

Not stated here

• The source does not say what consequence follows from breaching these duties in this passage.

Account & Service Control · Restriction or exception

You must be 13 or older, and minors need a parent or guardian to accept the Terms

You must be at least 13 to use the Services; children under 13 are not permitted. A person who is at least 13 but under the age of majority where they live may use the Services only if a parent or guardian accepts the Terms on the minor's behalf before use. By using the Services you represent and warrant that you meet these requirements.

Supporting quotations

You must be 13 years of age or older to use the Services.

Minors under the age of majority in their jurisdiction but that are at least 13 years of age are only permitted to use the Services if the minor’s parent or guardian accepts these Terms on the minor’s behalf prior to use of the Services.

Children under the age of 13 are not permitted to use the Services.

By using the Services, you represent and warrant that you meet these requirements.

Qualifications & exceptions

• The age of majority depends on the minor's jurisdiction.

Sharing & Disclosure · Company practice

A notice on the page says Perplexity does not sell personal data or send prompts to advertisers

A notice above the Terms says the company recently updated its consumer Privacy Notice with more detail about cookies, first-party advertising measurement and privacy choices, and clarified that it does not sell personal data or send queries, prompts or conversation content to advertisers. Section 4.1 of the Terms points to a Privacy Policy for how information you provide is handled.

Supporting quotations

We recently updated our consumer Privacy Notice.

We also clarified that we do not sell your personal data or send your queries, prompts, or conversation content to advertisers.

Our Privacy Policy describes how we handle the information you provide to us when you use the Services.

Qualifications & exceptions

• The statement appears in a notice above the Terms' own text, and is described as a clarification of the Privacy Notice.

Not stated here

• The Privacy Notice and Privacy Policy are not supplied, so the statement cannot be checked against them, and the source does not say whether they are the same document.

Legal Rights & Agreement Rules · Procedure

Most disputes go to individual binding arbitration, with court exceptions and a 30-day opt-out

Section 9 requires most disputes about the company's services or products to be resolved through final, binding, individual arbitration administered by JAMS, after an informal first step in which each side tries in good faith to resolve the dispute and the receiving party gets 30 days to respond. You give up a judge or jury and class actions. Certain disputes go to court instead: small-claims cases brought individually, claims seeking only injunctive relief (including public injunctive relief), and intellectual property claims. You can opt out of the arbitration provisions by written notice within 30 days of first registering or agreeing to the Terms; opting out of arbitration alone leaves the class action waiver in place, and you cannot opt out of the class waiver alone.

Supporting quotations

SECTION 9 CONTAINS AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER.

YOU HAVE THE RIGHT TO OPT-OUT OF THE ARBITRATION CLAUSE AND THE CLASS ACTION WAIVER AS EXPLAINED IN SECTION 9.

9. ARBITRATION AND CLASS ACTION WAIVER

either party will first contact the other party and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution

any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to the Company’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration

administered by JAMS under its Comprehensive Arbitration Rules and Procedures

9.4 Exceptions. Notwithstanding the foregoing, you and the Company agree that the following types of disputes will be resolved in a court of proper jurisdiction:

Claims within the jurisdiction of a small claims court consistent with the jurisdictional and dollar limits that may apply, as long as it is brought and maintained as an individual dispute and not as a class, representative, or consolidated action or proceeding;

Claims where the sole form of relief sought is injunctive relief (including public injunctive relief); or

intellectual property Claims.

You have the right to opt-out and not be bound by the arbitration provisions set forth in these Terms by sending written notice of your decision to opt-out

The notice must be sent to the Company within 30 days of your first registering to use the Services or agreeing to these Terms

You may not opt out of only the Class Action waiver and not also the arbitration provisions.

YOU AND THE COMPANY EXPRESSLY WAIVE ANY ABILITY TO MAINTAIN A CLASS ACTION IN ANY FORUM.

Qualifications & exceptions

• Arbitration applies after the informal process, which is a condition precedent to starting arbitration.
• Opting out binds the Company as well (9.6); details of costs, class waiver and opt-out mechanics are covered in the Section 9 cards.

Not stated here

• The JAMS rules incorporated by reference are not supplied in this source.

Charges & Financial Obligations · Company practice

Buying merchandise: you pay price, shipping and taxes, and authorize charging your payment method

The Services may let you buy other products or services such as merchandise (called "Offerings"). You confirm that the payment information you give is accurate, current and complete, and that you have the legal right to use the payment method. When you buy an Offering you agree to pay its price plus shipping, handling and applicable taxes (the "Full Purchase Amount") and authorize the company to charge your card or other payment method for it. Amounts are in U.S. dollars unless noted. Orders are not processed until payment is received in full, and holds placed by PayPal or another payment processor are your responsibility. Subscriptions (Section 2) and Shopping with Pro (Section 10) have their own payment terms.

Supporting quotations

The Services may permit you to purchase certain other products or services, such as merchandise (“Offerings”).

all information you provide with regards to a purchase of Offerings, including, without limitation, credit card, PayPal, or other payment information, is accurate, current and complete.

You represent and warrant that you have the legal right to use the payment method you provide to us or our payment processor

When you purchase Offerings, you (i) agree to pay the price for such Offerings as set forth in the applicable Service, and all shipping and handling charges and all applicable taxes in connection with your purchase (the “Full Purchase Amount”), and (ii) authorize us to charge your credit card or other payment method for the Full Purchase Amount.

Orders will not be processed until payment has been received in full, and any holds on your account by PayPal or any other payment processor are solely your responsibility.

Qualifications & exceptions

• Applies to "Offerings"; Section 10 uses the separate defined term "Products" for shopping with Pro and has its own payment authorization.

Not stated here

• The source does not say when during the order process the charge is made.

Charges & Financial Obligations · Permission or license

The company can discontinue, limit or refuse sales of merchandise, with or without notice

The company reserves the right, with or without prior notice and in its sole and complete discretion, to discontinue, modify or limit the available quantity of any Offering, and to refuse to allow any user to buy an Offering or to deliver Offerings to a user or a user-designated address.

Supporting quotations

We reserve the right, with or without prior notice and in our sole and complete discretion, to (a) discontinue, modify, or limit the available quantity of, any Offerings, and (b) refuse to allow any user to purchase any Offering or deliver such Offerings to a user or a user designated address.

Qualifications & exceptions

• The refusal right covers any user and any delivery address; no reason is required.

Charges & Financial Obligations · Restriction or exception

Promotional codes must be used lawfully, as intended, and can be disabled or expire

The company may offer promotional, referral, discount or coupon codes that can be redeemed for discounts on benefits related to the Services or future Offerings, subject to any additional terms it sets. You agree that codes must be used lawfully and for the intended audience and purpose; may not be duplicated, sold, transferred or made available to the general public unless the company expressly permits; may be disabled or given extra conditions by the company at any time for any reason without liability; may be used only under the terms set for that code; are not valid for cash, credits or points; and may expire before you use them.

Supporting quotations

We may offer certain promotional codes, referral codes, discount codes, coupon codes or similar offers (“Promotional Codes”) that may be redeemed for discounts on benefits related to the Services or future Offerings, subject to any additional terms that the Company establishes.

(a) must be used in a lawful manner; (b) must be used for the intended audience and purpose; (c) may not be duplicated, sold or transferred in any manner, or made available by you to the general public (whether posted to a public forum, coupon collecting service, or otherwise), unless expressly permitted by the Company;

(d) may be disabled or have additional conditions applied to them by the Company at any time for any reason without liability to the Company; (e) may only be used pursuant to the specific terms that the Company establishes for such Promotional Code; (f) are not valid for cash or other credits or points; and (g) may expire prior to your use.

Qualifications & exceptions

• Each code may carry its own additional terms set by the company.

Not stated here

• The individual terms for particular codes are not supplied in this source.

Charges & Financial Obligations · Permission or license

The company can change prices and details at any time and cancel orders with pricing errors

The company may at any time revise pricing, availability, specifications, content, descriptions or features of any Offering. It does not warrant that Offering descriptions are accurate, complete, reliable, current or error-free, and listing an Offering at one time does not mean it will be available later. It may correct pricing errors and cancel, in its sole discretion, orders bought at an erroneous price. Changes take effect immediately upon posting the new prices or when the customer is made aware of the pricing error.

Supporting quotations

The Company may, at any time, revise or change the pricing, availability, specifications, content, descriptions or features of any Offerings.

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

We reserve the right to change prices for Offerings displayed on the Services at any time, and to correct pricing errors that may inadvertently occur (and to cancel any orders in our sole discretion that were purchased with pricing errors).

All such changes shall be effective immediately upon posting of such new Offering prices to the Services and/or upon making the customer aware of the pricing error.

Qualifications & exceptions

• Applies to Offerings (merchandise); subscription price changes are covered in Section 2.

Charges & Financial Obligations · Company commitment

An order confirmation is not acceptance; the company can decline any order and refunds if it cancels after billing

After you order an Offering you get an order confirmation, but that only confirms the order was received, not that the company accepted it or confirmed an offer to sell. The company may accept or decline your order at any time after receiving it, for any reason and in its sole discretion. If it cancels an order after you were already billed, it will refund the billed amount.

Supporting quotations

Once we receive your order for an Offering, we will provide you with an order confirmation. Your receipt of an order confirmation, however, does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order.

We reserve the right at any time after receiving your order to accept or decline your order for any reason and in our sole discretion.

If we cancel an order after you have already been billed, then we will refund the billed amount.

Qualifications & exceptions

• The refund promise covers cancellations by the company after billing; the source does not address refunds when you cancel an order.

Not stated here

• The source does not say how long a refund takes.

Charges & Financial Obligations · Company practice

Title passes at the carrier, orders may ship in parts, and delivery dates are not guaranteed

For physical products, title and risk of loss pass to you when the company delivers the goods to its carrier. The company may ship partial orders at no extra cost to you, and the part shipped may be charged at shipment. All orders ship with third-party couriers. Online tracking may be available through the courier's website, but the company makes no warranty that it will be, since it does not control it. Deliveries may be scheduled for a specified arrival, but the company cannot guarantee delivery by any specific date or time.

Supporting quotations

Title and risk of loss for any purchases of physical products pass to you upon our delivery to our carrier.

We reserve the right to ship partial orders (at no additional cost to you), and the portion of any order that is partially shipped may be charged at the time of shipment.

All orders are shipped using one of our third-party couriers. Online tracking may be available at our courier’s website (for example, FedEx), though we make no warranties regarding its availability because it is not under our control.

While deliveries may be scheduled for a specified arrival, we cannot guarantee delivery by any specific date or time.

Qualifications & exceptions

• Risk of loss passes to you when goods reach the carrier, before they reach you.

Legal Rights & Agreement Rules · Restriction or exception

Merchandise made by third parties comes without any warranty from the company

Some Offerings are made by third parties ("Third-Party Offerings"). Offering them through the Services does not indicate affiliation with or endorsement of the offering or its manufacturer by the company, and the company provides no warranties for Third-Party Offerings.

Supporting quotations

Certain of the Offerings made available on the Services are manufactured by third parties (“Third-Party Offerings”).

The availability of Third-Party Offerings through the Services does not indicate an affiliation with or endorsement by us of any Third-Party Offering or its manufacturer. Accordingly, we do not provide any warranties with respect to the Third-Party Offerings.

Qualifications & exceptions

• The heading refers to a manufacturer's warranty, but this passage does not describe any manufacturer warranty.

Not stated here

• The source does not say whether any manufacturer warranty applies or how to claim one.

Data Access & Collection · Restriction or exception

Don't give the company personal information of anyone under 13 for delivery or any other reason

Users may not give the company the personal information of any person under 13 for delivery or shipping purposes or for any other reason.

Supporting quotations

Users are not allowed to give the Company the personal information of any persons under the age of 13 for delivery or shipping purposes or any other reason.

Qualifications & exceptions

• The restriction is on what you may give the company, and covers any person under 13, not just you.

Data Access & Collection · Context

Your information is handled under a separate Privacy Policy, linked from the Terms

The Terms say a separate Privacy Policy describes how the company handles the information you provide when you use the Services, and direct you to it for an explanation of the company's privacy practices. The policy's contents are not part of this source.

Supporting quotations

Our Privacy Policy describes how we handle the information you provide to us when you use the Services.

For an explanation of our privacy practices, please visit our Privacy Policy located at

Qualifications & exceptions

• This is a pointer to another document rather than a statement of privacy practice.

Not stated here

• The Privacy Policy is not supplied, so its handling of your information is not described here.

Content & IP Rights · Permission or license

You may use the Services for personal, non-commercial use only, under a limited license

The company permits you to use the Services for personal, non-commercial use only, provided you comply with the Terms. If software, content or other materials it owns or controls are distributed to you through the Services, you get a personal, non-assignable, non-sublicensable, non-transferable, non-exclusive license to access and display them, including a right to download a single copy of the App to your device, only to use the Services as the Terms permit. Elsewhere the Terms allow you to accept them on behalf of a company, and say that for Apple App Store users the more restrictive or conflicting terms of Section 5.4 control for App use.

Supporting quotations

We hereby permit you to use the Services for your personal, non-commercial use only, provided that you comply with these Terms in connection with all such use.

we hereby grant you, a personal, non-assignable, non-sublicensable, non-transferrable, and non-exclusive right and license to access and display such software, content and materials provided to you as part of the Services (and right to download a single copy of the App onto your applicable equipment or device), in each case for the sole purpose of enabling you to use the Services as permitted by these Terms.

If you use the Services on behalf of a company or other entity then “you” includes you and that entity

To the extent the other terms and conditions of these Terms are less restrictive than, or otherwise conflict with, the terms and conditions of this paragraph, the more restrictive or conflicting terms and conditions in this paragraph apply, but solely with respect to your use of the App from the Apple App Store.

Qualifications & exceptions

• The license is limited to materials "distributed to you as part of your use of the Services".
• Apple App Store users: more restrictive or conflicting terms in Section 5.4 apply to their use of the App.

Not stated here

• The Terms permit use on behalf of a company (Section 1) yet limit use to personal, non-commercial use; the source does not say how these fit together.

Account & Service Control · Company practice

Access to the Services can be interrupted, including at the company's discretion

Your access to and use of the Services may be interrupted from time to time for several reasons, including equipment malfunction, periodic updating, maintenance or repair of the Services, or other actions the company chooses to take in its sole discretion.

Supporting quotations

Your access and use of the Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Service or other actions that Company, in its sole discretion, may elect to take.

Qualifications & exceptions

• The list of reasons is non-exhaustive ("including, without limitation").

Not stated here

• The source gives no notice period or remedy for interruptions here.

Content & IP Rights · Restriction or exception

You may not copy, modify or reverse engineer the Services or strip their notices

You may not download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from or offer for sale any information on, or obtained from or through, the Services, except temporary files your browser caches automatically for display or as the Terms otherwise expressly permit. You may not duplicate, decompile, reverse engineer, disassemble or decode the Services, including any underlying idea or algorithm, or try to. You may not use, reproduce or remove copyright, trademark, logo or other proprietary notations shown on or through the Services. These restrictions apply unless applicable laws prohibit them or you have the company's written permission.

Supporting quotations

You may not do any of the following in connection with your use of the Services, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so:

download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from or through, the Services, except for temporary files that are automatically cached by your web browser for display purposes, or as otherwise expressly permitted in these Terms;

duplicate, decompile, reverse engineer, disassemble or decode the Services (including any underlying idea or algorithm), or attempt to do any of the same;

use, reproduce or remove any copyright, trademark, service mark, trade name, slogan, logo, image, or other proprietary notation displayed on or through the Services;

Qualifications & exceptions

• Applies unless applicable laws or regulations prohibit the restriction or you have the company's written permission.
• The first restriction covers information obtained "through" the Services, not only what is displayed on them.

Not stated here

• The source does not say whether this restriction overrides rights in Output and Your Content that Section 6 addresses.

Security & Safeguards · Restriction or exception

You may not use bots, scrapers or workarounds to access or collect data from the Services

You may not use automation software (bots), hacks, mods or other unauthorized third-party software designed to modify the Services. You may not use any robot, spider, crawler, scraper or other automatic device, process, software or queries that intercept, "mine," scrape, extract or otherwise access the Services to monitor, extract, copy or collect information or data from or through them, or do the same through any manual process. You may not circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protection of the Services, third-party systems or third-party content. These restrictions apply unless applicable laws prohibit them or you have the company's written permission.

Supporting quotations

You may not do any of the following in connection with your use of the Services, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so:

use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Services;

use any robot, spider, crawlers, scraper, or other automatic device, process, software or queries that intercepts, “mines,” scrapes, extracts, or otherwise accesses the Services to monitor, extract, copy or collect information or data from or through the Services, or engage in any manual process to do the same;

circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Services, third-party systems or third-party content;

Qualifications & exceptions

• Applies unless applicable laws or regulations prohibit the restriction or you have the company's written permission.
• The scraping restriction also reaches manual processes done to extract or collect data.

Legal Rights & Agreement Rules · Restriction or exception

You may not exploit the Services for any commercial purpose, including advertising

You may not exploit the Services for any commercial purpose, including communicating or facilitating any commercial advertisement or solicitation. This applies unless applicable laws prohibit the restriction or you have the company's written permission.

Supporting quotations

You may not do any of the following in connection with your use of the Services, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so:

exploit the Services for any commercial purpose, including without limitation communicating or facilitating any commercial advertisement or solicitation;

Qualifications & exceptions

• Applies unless applicable laws or regulations prohibit the restriction or you have the company's written permission.

Not stated here

• The source does not define "commercial purpose", and Section 1 allows use on behalf of a company; how the two fit is not stated.

Security & Safeguards · Restriction or exception

You may not disrupt the Services, hack into accounts or systems, or introduce malware

You may not access or use the Services in a way that could disable, overburden, damage, disrupt or impair them or interfere with anyone else's use, or use any device, software or routine that does so. You may not try to gain unauthorized access to, interfere with, damage or disrupt the Services, other users' accounts, or connected computer systems or networks. You may not introduce viruses, trojan horses, worms, logic bombs or other malicious or technologically harmful material into the company's systems. These restrictions apply unless applicable laws prohibit them or you have the company's written permission.

Supporting quotations

You may not do any of the following in connection with your use of the Services, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so:

access or use the Services in any manner that could disable, overburden, damage, disrupt or impair the Services or interfere with any other party’s access to or use of the Services or use any device, software or routine that causes the same;

attempt to gain unauthorized access to, interfere with, damage or disrupt the Services, accounts registered to other users, or the computer systems or networks connected to the Services;

introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into our systems;

Qualifications & exceptions

• Applies unless applicable laws or regulations prohibit the restriction or you have the company's written permission.
• The first restriction applies to use that "could" disrupt or impair, not only to actual harm.

Legal Rights & Agreement Rules · Restriction or exception

You may not post unlawful or abusive content or break the law while using the Services

You may not submit, transmit, display, perform, post or store content that is unlawful, defamatory, obscene, excessively violent, pornographic, invasive of privacy or publicity rights, harassing, abusive, hateful or cruel, or otherwise use the Services in a way that incites, organizes, promotes or facilitates violence or criminal activities. You may not violate any applicable law or regulation in connection with your access to or use of the Services. These restrictions apply unless applicable laws prohibit them or you have the company's written permission.

Supporting quotations

You may not do any of the following in connection with your use of the Services, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so:

submit, transmit, display, perform, post or store any content that is unlawful, defamatory, obscene, excessively violent, pornographic, invasive of privacy or publicity rights, harassing, abusive, hateful, or cruel, or otherwise use the Services in a manner that is obscene, excessively violent, harassing, hateful, cruel, abusive, pornographic, inciting, organizing, promoting or facilitating violence or criminal activities;

violate any applicable law or regulation in connection with your access to or use of the Services; or

Qualifications & exceptions

• Applies unless applicable laws or regulations prohibit the restriction or you have the company's written permission.

Legal Rights & Agreement Rules · Restriction or exception

You may not use the Services in any way the Terms do not expressly permit

You may not access or use the Services in any way not expressly permitted by the Terms, unless applicable law prohibits that restriction or you have the company's written permission. Combined with the listed restrictions, this makes the Terms' express permissions the outer limit of allowed use.

Supporting quotations

You may not do any of the following in connection with your use of the Services, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so:

access or use the Services in any way not expressly permitted by these Terms.

Qualifications & exceptions

• Applies unless applicable laws or regulations prohibit the restriction or you have the company's written permission.

Account & Service Control · Restriction or exception

You provide and pay for the device and connection needed to use the App; no availability guarantees

You are responsible for providing the mobile device, wireless plan, software, Internet connection or other equipment and services needed to download, install and use the App, and for any fee, cost or expense you incur doing so, including wireless carrier charges for data, texts and other access. The company does not guarantee that the App works on any particular device or service plan, or that the App will be available, or that orders for Offerings can be placed, from any particular geographic location.

Supporting quotations

You are responsible for providing the mobile device, wireless service plan, software, Internet connections and/or other equipment or services that you need to download, install and use the App.

We do not guarantee that the App can be accessed and used on any particular device or with any particular service plan.

We do not guarantee that the App or will be available in, or that orders for Offerings can be placed from, any particular geographic location.

You are solely responsible for any fee, cost or expense that you incur to download, install and/or use the App on your mobile device, including for your receipt of Push Messages from the Company.

Qualifications & exceptions

• The source text in the second availability sentence reads "the App or will be available", as published.

Use & Processing · User right or choice

The App may send push messages and texts about deliveries; you can opt out except for service notices

As part of the Services and to update you on delivery status, you may receive push notifications, local client notifications, text messages, picture messages, alerts, emails or other messages sent to you in connection with the App ("Push Messages"). Your wireless provider may charge fees for them. You control Push Message settings and can opt in or out through the Services or your device's operating system, with the possible exception of infrequent, important service announcements and administrative messages.

Supporting quotations

you may receive push notifications, local client notifications, text messages, picture messages, alerts, emails or other types of messages directly sent to you in connection with the App (“Push Messages”).

You have control over the Push Messages settings, and can opt in or out of these Push Messages through the Services or through your mobile device’s operating system (with the possible exception of infrequent, important service announcements and administrative messages).

You acknowledge that, when you use the App, your wireless service provider may charge you fees for data, text messaging and/or other wireless access, including in connection with Push Messages.

Qualifications & exceptions

• The opt-out exception is stated as a possibility ("possible exception").

Not stated here

• The source does not say which messages count as important service announcements.

Legal Rights & Agreement Rules · Restriction or exception

If you use the App from the Apple App Store, extra terms apply and the stricter terms win

Section 5.4 applies only if you use the App from the Apple App Store. For that use, if the other terms of the Terms are less restrictive than, or conflict with, Section 5.4, the more restrictive or conflicting terms in 5.4 apply. You agree the Terms are solely between you and the company, not Apple, and that Apple has no responsibility for the App or its content. Your use of the App must comply with the App Store's applicable terms of use and any applicable third-party agreement terms, and Apple has no obligation to furnish maintenance or support for the App.

Supporting quotations

The following terms and conditions apply to you only if you are using the App from the Apple App Store.

To the extent the other terms and conditions of these Terms are less restrictive than, or otherwise conflict with, the terms and conditions of this paragraph, the more restrictive or conflicting terms and conditions in this paragraph apply, but solely with respect to your use of the App from the Apple App Store.

You acknowledge and agree that these Terms are solely between you and the Company, not Apple, and that Apple has no responsibility for the App or content thereof. Your use of the App must comply with the App Store’s applicable terms of use.

You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

You must comply with applicable third-party terms of agreement when using the App.

Qualifications & exceptions

• Applies solely to use of the App from the Apple App Store.

Not stated here

• The Apple App Store terms of use and other third-party agreements are not supplied in this source.

Legal Rights & Agreement Rules · Restriction or exception

For App Store users, Apple only refunds the App price on a warranty failure; other claims go through the Terms

If the App fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the App's purchase price, if any. Apple has no other warranty obligation to the maximum extent permitted by law, and other claims, losses or costs attributable to a failure to conform to a warranty are solely governed by the Terms, which include the disclaimers and liability limits in Section 8. You and the company acknowledge that Apple is not responsible for your or third parties' claims about the App or your use of it, including product liability claims, claims that the App fails to meet legal or regulatory requirements, and consumer protection claims. If a third party claims the App infringes its intellectual property rights, the company, not Apple, is responsible for the investigation, defense, settlement and discharge of that claim to the extent the Terms require. This applies to Apple App Store use of the App.

Supporting quotations

In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the App to you.

To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms.

You and the Company acknowledge that Apple is not responsible for addressing any claims of yours or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (a) product liability claims, (b) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (c) claims arising under consumer protection or similar legislation.

the Company, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms.

DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

THE COMPANY ENTITIES’ TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID THE COMPANY ENTITIES, IF ANY, IN THE PAST SIX (6) MONTHS FOR THE SERVICES (OR OFFERINGS PURCHASED ON THE SERVICES) GIVING RISE TO THE CLAIM.

Qualifications & exceptions

• The warranty refund is of the App's "purchase price, if any".
• Section 8 disclaimers and liability limits are covered in their own cards; the source does not itself say how they apply to these claims.

Not stated here

• The source does not say how Section 8 interacts with these Apple-specific provisions beyond stating that such claims are governed by the Terms.

Cross-references

• related (model-proposed): Subscription payments are generally nonrefundable, but access continues to the end of the paid period — references: Section 5.4 says Apple refunds the App purchase price on a warranty failure; Section 2.4 states subscription payments are generally nonrefundable except as the Terms provide.

Legal Rights & Agreement Rules · Permission or license

Apple can enforce the Terms against you as a third-party beneficiary for App use

You and the company acknowledge that Apple and its subsidiaries are third-party beneficiaries of the Terms as they relate to your use of the App, and that once you accept the Terms Apple has the right, and is deemed to have accepted the right, to enforce them against you. This is in the Apple App Store section.

Supporting quotations

You and the Company acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms as they relate to your use of the App, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

Qualifications & exceptions

• Limited to Terms as they relate to your use of the App.

Legal Rights & Agreement Rules · Restriction or exception

Beta features are optional, "as is" and at your own risk, and may cause data loss

The company may include test or beta features or products ("Beta Offerings") in the Services at its sole discretion. Using one is completely voluntary. Beta Offerings are provided "as is", may contain errors, defects, bugs or inaccuracies that could cause failures, corruption or loss of data from a connected device, and all use is at your sole risk. Once you use a Beta Offering, your content or data may be affected so that you cannot revert to the earlier non-beta version, and even if you can, you may not be able to restore data created in the beta back to it.

Supporting quotations

From time to time, we may, in our sole discretion, include certain test or beta features or products in the Services (“Beta Offerings”) as we may designate from time to time. Your use of any Beta Offering is completely voluntary.

The Beta Offerings are provided on an “as is” basis and may contain errors, defects, bugs, or inaccuracies that could cause failures, corruption or loss of data and information from any connected device. You acknowledge and agree that all use of any Beta Offering is at your sole risk.

You agree that once you use a Beta Offering, your content or data may be affected such that you may be unable to revert back to a prior non-beta version of the same or similar feature. Additionally, if such reversion is possible, you may not be able to return or restore data created within the Beta Offering back to the prior non-beta version.

Your access to and use of the Services are at your own risk.

Qualifications & exceptions

• The Section 8 disclaimers also describe the Services generally as provided "AS IS" and "AS AVAILABLE"; they are covered in their own cards.

Legal Rights & Agreement Rules · Restriction or exception

Closed or confidential betas are flagged to you, and you may not disclose them without consent

If the company provides a Beta Offering on a closed beta or confidential basis, it will notify you of that as part of your use. For any such confidential Beta Offering you agree not to disclose, divulge, display or otherwise make it available without the company's prior written consent.

Supporting quotations

If we provide you any Beta Offerings on a closed beta or confidential basis, we will notify you of such as part of your use of the Beta Offerings.

For any such confidential Beta Offerings, you agree to not disclose, divulge, display, or otherwise make available any of the Beta Offerings without our prior written consent.

Qualifications & exceptions

• The confidentiality duty applies only to Beta Offerings the company has flagged as closed or confidential.

Content & IP Rights · Restriction or exception

The company and its licensors own the Services and reserve all rights except in Your Content

The Services, including their look and feel, text, graphics, images, logos, proprietary content and other materials, are protected by copyright, trademark and other intellectual property laws. You agree the company and/or its licensors own all right, title and interest in the Services, including all intellectual property rights, and that you will not act inconsistently with that ownership. The company and its licensors reserve all rights in the Services and their content other than Your Content, including the exclusive right to create derivative works.

Supporting quotations

You agree that the Company and/or its licensors own all right, title and interest in and to the Services (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests.

We and our licensors reserve all rights in connection with the Services and its content (other than Your Content), including, without limitation, the exclusive right to create derivative works.

Qualifications & exceptions

• The reservation of rights excludes Your Content.

Content & IP Rights · Context

The company's names and logos are its marks; other names on the Services belong to their owners

The company's name, trademarks, logo and related names, logos, product and service names, designs and slogans are trademarks of the company or its affiliates or licensors. Other names, logos, product and service names, designs and slogans on the Services belong to their respective owners, who may or may not be affiliated with, connected to or sponsored by the company.

Supporting quotations

The Company’s name, trademarks, logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors.

Other names, logos, product and service names, designs and slogans that appear on the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Content & IP Rights · Permission or license

Any feedback you give becomes the company's property and it can use it freely without paying you

If you send feedback, comments or suggestions for improving the Services ("Feedback"), you agree it gives you no right, title or interest in the Services or in the Feedback. All Feedback becomes the company's sole and exclusive property, and the company may use and disclose it in any manner and for any purpose without further notice or compensation and without you retaining any proprietary right or claim. You also assign to the company all right, title and interest, including patent, copyright, trade secret, trademark, know-how and moral rights, that you may have in the Feedback.

Supporting quotations

We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”). You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Services or in any such Feedback.

All Feedback becomes the sole and exclusive property of the Company, and the Company may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim.

You hereby assign to the Company any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback.

Qualifications & exceptions

• The assignment is of rights "that you may have", stated to cover all Feedback.

Not stated here

• The source does not say whether the company must keep Feedback confidential or credit you.

Content & IP Rights · Company commitment

The company says it does not claim ownership of Your Content, but owns the Services and technology that generate Output

In connection with using the Services you may be able to post, upload or submit content; together with your Input this is "Your Content". As between you and the company, the company does not claim ownership in Your Content. The company, its affiliates and their licensors own and will continue to own the Services and any other software or technology used to generate Output.

Supporting quotations

you may be able to post, upload, or submit content to be made available through the Services (collectively with Input, “Your Content”).

As between the Company and you, the Company does not claim any ownership in Your Content; provided that, the Company or its affiliates and their respective licensors own and will continue to own the Services and any and all other software or technology that was used to generate any Output.

Qualifications & exceptions

• The statement is about ownership between you and the company, not about third-party rights.
• The company retains ownership of the Services and technology used to generate Output.

Not stated here

• This passage does not say who owns Output, and does not assign Output to you.

Content & IP Rights · Permission or license

You give the company a broad, irrevocable license to use Your Content to run, improve and promote the Services

By using the Services and uploading Your Content you grant the company a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute and modify Your Content to operate, improve, promote and provide the Services, including to reproduce, transmit, display, publish and distribute Output based on your Input. The license is royalty free, transferable, sub-licensable, worldwide and irrevocable for so long as Your Content is stored with the company. The company says it needs these rights so that actions it takes to operate the service are not legal violations.

Supporting quotations

In order to operate the Service, we must obtain from you certain license rights in Your Content so that actions we take in operating the Service are not considered legal violations.

by using the Service and uploading Your Content, you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify Your Content to operate, improve, promote and provide the Services, including to reproduce, transmit, display, publish and distribute Output based on your Input.

You agree that these rights and licenses are royalty free, transferable, sub-licensable, worldwide and irrevocable (for so long as Your Content is stored with us)

Qualifications & exceptions

• The license covers "improve" and "promote" as well as operating and providing the Services.
• "Irrevocable" is tied to Your Content being stored with the company.

Not stated here

• The passage does not say whether "improve" includes training AI models on Your Content.
• The source does not state what happens to the license after Your Content is deleted.

Cross-references

• contrast (model-proposed): After account deletion the company may, but need not, delete Your Content — contrast: The license in Your Content is irrevocable for so long as the content is stored with the company, while the company may, but need not, delete Your Content after account deletion; the source gives no deletion deadline.

Sharing & Disclosure · Permission or license

The company can pass these rights to partners to provide the Services and disclose Your Content to meet legal duties

The license includes a right for the company to make Your Content available to others with whom it has contractual relationships related to providing the Services, and to pass these rights along to them, solely for the purpose of providing the Services. It also includes a right to permit access to or disclose Your Content to third parties if the company determines this is necessary to comply with its legal obligations.

Supporting quotations

and include a right for us to make Your Content available to, and pass these rights along to, others with whom we have contractual relationships related to the provision of the Services, solely for the purpose of providing such Services

and to otherwise permit access to or disclose Your Content to third parties if we determine such access is necessary to comply with our legal obligations.

Qualifications & exceptions

• Passing rights to partners is limited "solely" to providing the Services; the legal-obligation disclosure is a separate ground decided by the company.

Not stated here

• The source does not name the partners or say what safeguards apply to them.

Content & IP Rights · Permission or license

The company can remove, edit or delete Your Content at any time without notice

To the fullest extent permitted by applicable law, the company reserves the right, with absolute discretion, to remove, screen, edit or delete any of Your Content at any time, for any reason and without notice.

Supporting quotations

To the fullest extent permitted by applicable law, the Company reserves the right, and has absolute discretion, to remove, screen, edit, or delete any of Your Content at any time, for any reason, and without notice.

Qualifications & exceptions

• Subject to applicable law as the passage states.

Content & IP Rights · Restriction or exception

You promise you have the rights to grant the license and that Your Content won't include material you may not post

By posting or submitting Your Content you represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and authority needed to grant the rights described. You agree that Your Content will not contain material subject to copyright or other proprietary rights unless you have the necessary permission or are otherwise legally entitled to post it and to grant the company the license described above.

Supporting quotations

By posting or submitting Your Content through the Services, you represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to grant the rights granted herein for Your Content.

You agree that Your Content will not contain material subject to copyright or other proprietary rights, unless you have the necessary permission or are otherwise legally entitled to post the material and to grant us the license described above.

Qualifications & exceptions

• A similar representation about Input appears in Section 1.1.2.

Legal Rights & Agreement Rules · Procedure

To report copyright infringement, send a written notice with six required items to the company's copyright agent

If you believe material on the Services infringes your copyright, you may submit a written notification to the company's copyright agent under 17 USC 512(c) of the DMCA. It must include: identification of the copyrighted work; identification of the allegedly infringing material and where it is on the Service; your contact information; a statement of your good faith belief that the use is not authorized by the owner, its agent or the law; a statement that the information is accurate and, under penalty of perjury, that you are the owner or authorized to act for the owner; and the physical or electronic signature of an authorized person. Send notices by mail to 2261 Market Street, Ste. 14441, San Francisco, CA 94114 (US) or by e-mail to support@perplexity.ai.

Supporting quotations

If you believe that any text, graphics, photos, audio, videos or other materials or works uploaded, downloaded or appearing on the Services have been copied in a way that constitutes copyright infringement, you may submit a notification to our copyright agent in accordance with 17 USC 512(c) of the Digital Millennium Copyright Act (the “DMCA”), by providing the following information in writing:

identification of the copyrighted work that is claimed to be infringed;

identification of the allegedly infringing material that is requested to be removed, including a description of where it is located on the Service;

information for our copyright agent to contact you, such as an address, telephone number and e-mail address;

a statement that you have a good faith belief that the identified, allegedly infringing use is not authorized by the copyright owners, its agent or the law;

a statement that the information above is accurate, and under penalty of perjury, that you are the copyright owner or the authorized person to act on behalf of the copyright owner; and

the physical or electronic signature of a person authorized to act on behalf of the owner of the copyright or of an exclusive right that is allegedly infringed.

Notices of copyright infringement claims should be sent by mail to: 2261 Market Street, Ste. 14441, San Francisco, CA 94114 (US) or by e-mail to support@perplexity.ai.

Qualifications & exceptions

• The notice must be in writing and contain every listed element.

Not stated here

• The source does not describe how the company responds to a notice or whether a counter-notice process exists.

Account & Service Control · Company practice

The company may disable or terminate accounts of repeat copyright infringers at its discretion

It is the company's policy, in appropriate circumstances and at its discretion, to disable or terminate the accounts of users who repeatedly infringe copyrights or intellectual property rights of others.

Supporting quotations

6.5 Notice of Infringement – DMCA (Copyright) Policy.

It is our policy, in appropriate circumstances and at our discretion, to disable or terminate the accounts of users who repeatedly infringe copyrights or intellectual property rights of others.

Qualifications & exceptions

• Applies in "appropriate circumstances" at the company's discretion, so it is not stated as automatic.

Legal Rights & Agreement Rules · Procedure

If your content is reported as infringing, you can file a counter-notification, and the company may reinstate it

A user who uploaded or posted material identified as infringing under the notice process may supply a counter-notification under sections 512(g)(2) and (3) of the DMCA. When the company receives one, it may reinstate the posts or material, in its sole discretion. To file, you must send a written communication, by fax, regular mail or email, setting out all items required by sections 512(g)(2) and (3). You will be liable for damages if you materially misrepresent that content or an activity is not infringing others' copyrights.

Supporting quotations

A user of the Services who has uploaded or posted materials identified as infringing as described above may supply a counter-notification pursuant to sections 512(g)(2) and (3) of the DMCA.

When we receive a counter-notification, we may reinstate the posts or material in question, in our sole discretion.

To file a counter-notification with us, you must provide a written communication (by fax or regular mail or by email) that sets forth all of the items required by sections 512(g)(2) and (3) of the DMCA.

Please note that you will be liable for damages if you materially misrepresent that content or an activity is not infringing the copyrights of others.

Notices of copyright infringement claims should be sent by mail to: 2261 Market Street, Ste. 14441, San Francisco, CA 94114 (US) or by e-mail to support@perplexity.ai.

You may contact us regarding the Services or these Terms at: 2261 Market Street, Ste. 14441, San Francisco, CA 94114, or by e-mail at support@perplexity.ai.

Qualifications & exceptions

• Reinstatement is at the company's sole discretion and is not promised.
• The counter-notification is for a user who uploaded or posted the material.

Not stated here

• The items required by sections 512(g)(2) and (3) of the DMCA are not set out in the source.
• The source gives a mailing address and email for infringement notices (6.5) and general contact details (11.8), but no fax number, and does not say where counter-notifications must go.

Content & IP Rights · Context

Some Services show third-party content, links and third-party AI models

Certain Services may display, include or make available content, data, information, applications or materials from third parties ("Third-Party Materials") or link to third-party websites. Third-Party Materials include open source or other third-party software, such as third-party large language models, that are part of the AI and machine learning models you access or use through the Services.

Supporting quotations

Certain Services may display, include or make available content, data, information, applications or materials from third parties (“Third-Party Materials”) or provide links to certain third-party websites.

Third-Party Materials include the open source software or other third-party software, such as third-party large language models, that are included in the artificial intelligence and machine learning models you access or use through the Services.

Qualifications & exceptions

• Applies to "certain" Services, and the source does not list which Services include Third-Party Materials.

Not stated here

• The source does not name the third-party models or their providers.

Legal Rights & Agreement Rules · Restriction or exception

The company takes no responsibility for third-party services, materials or websites

By using the Services you acknowledge that the company is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of Third-Party Materials or websites. The company does not warrant or endorse, and assumes no liability or responsibility to you or anyone else for, any third-party services, Third-Party Materials, third-party websites or other materials, products or services of third parties. They are provided solely as a convenience.

Supporting quotations

By using the Services, you acknowledge and agree that the Company is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third-Party Materials or websites.

We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third-party services, Third-Party Materials or third-party websites, or for any other materials, products, or services of third parties.

Third-Party Materials and links to other websites are provided solely as a convenience to you.

Qualifications & exceptions

• The disclaimer covers Third-Party Materials that include third-party language models used in the Services.

Legal Rights & Agreement Rules · Restriction or exception

The Services are provided "as is" at your own risk, and the company and related parties disclaim all warranties

Your access to and use of the Services are at your own risk. The Services, including any Offerings, are provided "as is" and "as available". To the maximum extent permitted by applicable law, the Company, its parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners and licensors (together, the "Company Entities") disclaim all express or implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement. No advice or information, oral or written, from the Company Entities or through the Services creates any warranty not expressly made in the Terms. Section 8.1.3 says that where the laws of certain jurisdictions apply to you, some or all of these disclaimers may not apply.

Supporting quotations

Your access to and use of the Services are at your own risk. You understand and agree that the Services, including any Offerings, are provided to you on an “AS IS” and “AS AVAILABLE” basis.

Without limiting the foregoing, to the maximum extent permitted under applicable law, the Company, its parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners and licensors (the “Company Entities”) DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

No advice or information, whether oral or written, obtained from the Company Entities or through the Services, will create any warranty or representation not expressly made herein.

THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING THE STATE OF NEW JERSEY, DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES AS SET FORTH IN SECTION 8.2 BELOW.

IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the App to you.

Qualifications & exceptions

• Under Section 8.1.3, if the laws of certain jurisdictions (including New Jersey) apply to you, some or all of these disclaimers, exclusions or limitations may not apply and you may have additional rights.
• The definition of "Company Entities" is broad and extends to partners and licensors.
• For Apple App Store users, Section 5.4 separately says Apple refunds the App's purchase price, if any, on a warranty failure.

Legal Rights & Agreement Rules · Restriction or exception

The company disclaims responsibility for accuracy, availability, security, data loss and compatibility

The Company Entities make no warranty or representation and disclaim all responsibility and liability for: the completeness, accuracy, availability, timeliness, security or reliability of the Services; harm to your computer system, loss of data or other harm resulting from your access to or use of the Services; the operation or compatibility with any other application or any particular system or device; whether the Services will meet your requirements or be available on an uninterrupted, secure or error-free basis; and the deletion of, or the failure to store or transmit, Your Content and other communications maintained by the Services.

Supporting quotations

The Company Entities make no warranty or representation and disclaim all responsibility and liability for: (a) the completeness, accuracy, availability, timeliness, security or reliability of the Services; (b) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services;

(c) the operation or compatibility with any other application or any particular system or device; (d) whether the Services will meet your requirements or be available on an uninterrupted, secure or error-free basis; and (e) the deletion of, or the failure to store or transmit, Your Content and other communications maintained by the Services.

IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Qualifications & exceptions

• Under Section 8.1.3, if the laws of certain jurisdictions (including New Jersey) apply to you, some or all of these disclaimers, exclusions or limitations may not apply and you may have additional rights.

Not stated here

• The source does not say what backup or recovery of Your Content the company provides.

Legal Rights & Agreement Rules · Restriction or exception

Output may be wrong or biased; do not rely on it for professional advice; no liability for infringement through it

You acknowledge that the Services may generate Output containing incorrect, biased or incomplete information. The company has no responsibility or liability to you for the infringement of any third party's rights in your use of any Output. You should not rely on the Services or any Output for advice of any kind, including medical, legal, investment, financial or other professional advice, and Output is not a substitute for advice from a qualified professional.

Supporting quotations

You acknowledge that the Services may generate Output containing incorrect, biased, or incomplete information.

The Company shall have no responsibility or liability to you for the infringement of the rights of any third party in your use of any Output.

You should not rely on the Services or any Output for advice of any kind, including medical, legal, investment, financial or other professional advice. Any Output is not a substitute for advice from a qualified professional.

Qualifications & exceptions

• The infringement disclaimer is limited to infringement of third-party rights in "your use" of Output.

Not stated here

• The source does not say whether the company does anything to check Output for infringement.

Content & IP Rights · Restriction or exception

Other users may get the same Output as you and may use their own Output for internal business purposes

You acknowledge that, because of the nature of generative AI tools, other users may create and use their own Output that is similar or the same as yours, for example because the same or similar Input was provided. You agree that those other users can use their own individually created Output for their own internal business purposes.

Supporting quotations

You acknowledge that due to the nature of generative artificial intelligence tools, other users of the Services may create and use their own Output that is similar or the same as your Output, such as because the same or similar Input was provided, and you agree that such other users can use their own individually created Output for their own internal business purposes.

Qualifications & exceptions

• The permission is stated for "internal business purposes" and for Output individually created by that user.

Not stated here

• The source does not say whether you get any exclusive rights in your Output.

Legal Rights & Agreement Rules · Restriction or exception

No company responsibility for content from users or third parties, and you may see offensive content

The Company Entities take no responsibility and assume no liability for any content that you, another user or a third party creates, uploads, posts, sends, receives or stores on or through the Services, including any Output. You understand and agree you may be exposed to content that might be offensive, illegal, misleading or otherwise inappropriate, and the Company Entities will not be responsible for it. Section 8.1.3 says some of these limits may not apply under the laws of certain jurisdictions.

Supporting quotations

THE COMPANY ENTITIES TAKE NO RESPONSIBILITY AND ASSUME NO LIABILITY FOR ANY CONTENT THAT YOU, ANOTHER USER, OR A THIRD PARTY CREATES, UPLOADS, POSTS, SENDS, RECEIVES, OR STORES ON OR THROUGH OUR SERVICES, INCLUDING ANY OUTPUT.

YOU UNDERSTAND AND AGREE THAT YOU MAY BE EXPOSED TO CONTENT THAT MIGHT BE OFFENSIVE, ILLEGAL, MISLEADING, OR OTHERWISE INAPPROPRIATE, NONE OF WHICH THE COMPANY ENTITIES WILL BE RESPONSIBLE FOR.

IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Qualifications & exceptions

• Under Section 8.1.3, if the laws of certain jurisdictions (including New Jersey) apply to you, some or all of these disclaimers, exclusions or limitations may not apply and you may have additional rights.

Legal Rights & Agreement Rules · User right or choice

In some jurisdictions, including New Jersey, some disclaimers and damage limits may not apply to you

The laws of certain jurisdictions, including the State of New Jersey, do not allow limitations on implied warranties or the exclusion or limitation of certain damages as set out in Section 8.2. If those laws apply to you, some or all of the disclaimers, exclusions or limitations in Section 8 may not apply to you, and you may have additional rights.

Supporting quotations

THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING THE STATE OF NEW JERSEY, DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES AS SET FORTH IN SECTION 8.2 BELOW.

IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Qualifications & exceptions

• The Terms describe this as a possibility ("may not apply") and do not say which jurisdictions beyond New Jersey are covered.

Not stated here

• The source does not list the other jurisdictions or say which disclaimers or limits would be affected.

Cross-references

• narrows (model-proposed): The Services are provided "as is" at your own risk, and the company and related parties disclaim all warranties — exception_to: Section 8.1.3 says that where certain jurisdictions' laws apply to you, some or all of the disclaimers may not apply.
• narrows (model-proposed): The company is not liable for indirect, consequential or other damages arising from your use of the Services — exception_to: Section 8.1.3 says that where certain jurisdictions' laws apply to you, some or all of the exclusions of damages in Section 8.2 may not apply.
• narrows (model-proposed): Total liability is capped at the greater of $100 or what you paid in the past six months — exception_to: Section 8.1.3 says that where certain jurisdictions' laws apply to you, some or all of the limitations in Section 8.2, including the cap, may not apply.

Legal Rights & Agreement Rules · Restriction or exception

The company is not liable for indirect, consequential or other damages arising from your use of the Services

To the extent not prohibited by law, the Company Entities are not liable for damages of any kind, including indirect, special, exemplary, incidental, consequential or punitive damages (including procurement of substitute goods or services, loss of use, data or profits, or business interruption) arising out of or related to your use of or inability to use the Services, however caused and on any theory of liability, including contract, strict liability or tort such as negligence, even if advised of the possibility. The exclusion also covers any other claim, demand or damages arising from the Terms, Output, or the delivery, use or performance of the Services or Output. Section 8.1.3 says some of these limits may not apply under the laws of certain jurisdictions.

Supporting quotations

TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE (A) FOR DAMAGES OF ANY KIND, INCLUDING INDIRECT SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES

HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SERVICES (INCLUDING ANY OUTPUT) OR THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) EVEN IF THE COMPANY ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE

OR (B) FOR ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, OUTPUT, OR THE DELIVERY, USE OR PERFORMANCE OF THE SERVICES OR OUTPUT.

IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Qualifications & exceptions

• Applies "to the extent not prohibited by law".
• Under Section 8.1.3, if the laws of certain jurisdictions (including New Jersey) apply to you, some or all of these disclaimers, exclusions or limitations may not apply and you may have additional rights.

Charges & Financial Obligations · Restriction or exception

Total liability is capped at the greater of $100 or what you paid in the past six months

The Company Entities' total liability to you for any damages finally awarded cannot exceed the greater of $100 or the amount you paid the Company Entities, if any, in the past six months for the Services (or Offerings purchased on the Services) giving rise to the claim. These limitations apply even if the stated remedy fails of its essential purpose. The cap applies to the extent not prohibited by law, and Section 8.1.3 says some limitations may not apply under the laws of certain jurisdictions.

Supporting quotations

THE COMPANY ENTITIES’ TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID THE COMPANY ENTITIES, IF ANY, IN THE PAST SIX (6) MONTHS FOR THE SERVICES (OR OFFERINGS PURCHASED ON THE SERVICES) GIVING RISE TO THE CLAIM.

THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

TO THE EXTENT NOT PROHIBITED BY LAW

IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Qualifications & exceptions

• The cap is the greater of $100 or the amount paid in the past six months for the specific Services or Offerings giving rise to the claim.
• Under Section 8.1.3, if the laws of certain jurisdictions (including New Jersey) apply to you, some or all of these disclaimers, exclusions or limitations may not apply and you may have additional rights.

Legal Rights & Agreement Rules · Restriction or exception

You must defend and compensate the company and related parties for claims arising from your breach, content or misuse

By entering into the Terms and accessing or using the Services, you agree to defend, indemnify and hold the Company Entities harmless from claims, costs, damages, losses, liabilities and expenses (including attorneys' fees) they incur arising out of or in connection with: your violation or breach of any term of the Terms or any applicable law or regulation; your violation of any third party's rights; your misuse of the Services; Your Content; or your negligence or wilful misconduct. If you owe indemnity, the company (or at its discretion the applicable Company Entity) has the right, in its sole discretion, to control any action or proceeding and decide whether and on what terms to settle, and you must fully cooperate in the defense or settlement.

Supporting quotations

you agree that you shall defend, indemnify and hold the Company Entities harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) incurred by the Company Entities arising out of or in connection with: (a) your violation or breach of any term of these Terms or any applicable law or regulation; (b) your violation of any rights of any third party; (c) your misuse of the Services; (d) Your Content; or (e) your negligence or wilful misconduct.

you agree that Company (or, at its discretion, the applicable Company Entity) will have the right, in its sole discretion, to control any action or proceeding and to determine whether Company wishes to settle, and if so, on what terms, and you agree to fully cooperate with Company in the defense or settlement of such claim.

Qualifications & exceptions

• The indemnity covers the Company Entities, which includes parents, affiliates, officers, employees, partners and licensors.
• "Your Content" is a listed trigger on its own.

Not stated here

• The source does not cap your indemnity or say whether it applies where the company is partly at fault.

Legal Rights & Agreement Rules · Procedure

Before formal action, both sides must try to resolve a dispute informally, allowing 30 days to respond

In any dispute, either party must first contact the other and make a good faith, sustained effort to resolve it before resorting to more formal means, including any court action, after first allowing the receiving party 30 days to respond. Both you and the company agree this informal procedure is a condition precedent that must be satisfied before starting any arbitration against the other party.

Supporting quotations

You and the Company agree that in the event of any dispute, either party will first contact the other party and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action, after first allowing the receiving party 30 days in which to respond.

Both you and the Company agree that this dispute resolution procedure is a condition precedent which must be satisfied before initiating any arbitration against the other party.

Qualifications & exceptions

• The text says it is a condition precedent to arbitration and that the informal effort comes before "more formal means", including court action.

Not stated here

• The source does not say what counts as a good faith sustained effort or how contact must be made.
• It does not say whether the informal step also applies before court claims in the Section 9.4 exceptions.

Cross-references

• qualifies (model-proposed): Remaining disputes about the company's services or products go to binding arbitration, even deciding arbitrability — qualifies: Section 9.2 makes an informal dispute resolution effort a condition precedent to starting arbitration.

Legal Rights & Agreement Rules · Restriction or exception

Remaining disputes about the company's services or products go to binding arbitration, even deciding arbitrability

After the informal process, any remaining dispute, controversy or claim ("Claim") relating in any way to the company's services and/or products, including the Services and any use of or access or lack of access to them, will be resolved by final and binding arbitration, including threshold questions of whether a Claim can be arbitrated. Arbitration is in English. The section warns that it may significantly affect your legal rights, including your right to sue in court and have a jury hear your claims. Section 9.4 lists the exceptions, and Section 9.6 lets you opt out.

Supporting quotations

TO RESOLVE ALL DISPUTES (WITH LIMITED EXCEPTION) RELATED TO THE COMPANY’S SERVICES AND/OR PRODUCTS THROUGH BINDING INDIVIDUAL ARBITRATION

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.

After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to the Company’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim.

You and the Company agree that any Claim will be settled by final and binding arbitration, using the English language

9.4 Exceptions. Notwithstanding the foregoing, you and the Company agree that the following types of disputes will be resolved in a court of proper jurisdiction:

Qualifications & exceptions

• The scope is "relating in any way" to the company's services and/or products, a broad formulation.
• Threshold questions of arbitrability are also sent to the arbitrator.
• Subject to the court exceptions in 9.4 and the opt-out in 9.6.

Not stated here

• The source does not say where an arbitration would take place.

Legal Rights & Agreement Rules · Procedure

Arbitration is run by JAMS under its Comprehensive Rules, before one arbitrator, governed by the Federal Arbitration Act

Arbitration is administered by JAMS under its Comprehensive Arbitration Rules and Procedures in effect at the time (deemed incorporated by reference), and is handled by a sole arbitrator under those rules. Because the contract concerns interstate commerce, the Federal Arbitration Act governs the arbitrability of all disputes, but the arbitrator applies applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit. Judgment on the award may be entered in any court with jurisdiction.

Supporting quotations

administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms).

Because your contract with the Company, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.

Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction.

Qualifications & exceptions

• The JAMS Rules in effect at the time apply, even though the section also says they are incorporated as of the date of the Terms.

Not stated here

• The JAMS Rules are not supplied in this source.
• The source does not state the place or format (in person or remote) of arbitration here; Section 11.7 refers to an "arbitration venue set forth in Section 9", but none is stated in Section 9.

Legal Rights & Agreement Rules · Restriction or exception

You and the company give up jury trials and class, consolidated or representative actions

You and the company each waive the right to a jury trial and to participate in a class action or class arbitration. Any proceeding must be brought only in each party's individual capacity and not as part of a class, consolidated, multiple-plaintiff or representative action. The arbitrator cannot combine or aggregate claims, conduct a class action, award relief to anyone who is not a party, or consolidate more than one person's claims. You can still seek public injunctive relief to the extent authorized by law and consistent with the exceptions in Section 9.4. If the class waiver is limited, voided or found unenforceable, then unless the parties agree otherwise the agreement to arbitrate is void for that proceeding so long as it may proceed as a class action, and a class, private attorney general, consolidated or representative action must go to a court of proper jurisdiction instead of arbitration. This applies to the fullest extent permitted by applicable law.

Supporting quotations

Any arbitration under these Terms will take place on an individual basis – class arbitrations and Class Actions (as defined below) are not permitted. You understand that by agreeing to these Terms, you and the Company are each waiving the right to trial by jury or to participate in a Class Action or class arbitration.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY EACH AGREE THAT ANY PROCEEDING TO RESOLVE ANY DISPUTE, CLAIM, OR CONTROVERSY WILL BE BROUGHT AND CONDUCTED ONLY IN THE RESPECTIVE PARTY’S INDIVIDUAL CAPACITY AND NOT AS PART OF ANY CLASS (OR PURPORTED CLASS), CONSOLIDATED, MULTIPLE-PLAINTIFF, OR REPRESENTATIVE ACTION OR PROCEEDING (“CLASS ACTION”).

IF THE DISPUTE IS SUBJECT TO ARBITRATION, THE ARBITRATOR WILL NOT HAVE THE AUTHORITY TO COMBINE OR AGGREGATE CLAIMS, CONDUCT A CLASS ACTION, OR MAKE AN AWARD TO ANY PERSON OR ENTITY NOT A PARTY TO THE ARBITRATION.

FOR THE AVOIDANCE OF DOUBT, HOWEVER, YOU CAN SEEK PUBLIC INJUNCTIVE RELIEF TO THE EXTENT AUTHORIZED BY LAW AND CONSISTENT WITH THE EXCEPTIONS CLAUSE ABOVE.

IF THIS CLASS ACTION WAIVER IS LIMITED, VOIDED, OR FOUND UNENFORCEABLE, THEN, UNLESS THE PARTIES MUTUALLY AGREE OTHERWISE, THE PARTIES’ AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING SO LONG AS THE PROCEEDING IS PERMITTED TO PROCEED AS A CLASS ACTION.

IF A COURT DECIDES THAT THE LIMITATIONS OF THIS PARAGRAPH ARE DEEMED INVALID OR UNENFORCEABLE, ANY PUTATIVE CLASS, PRIVATE ATTORNEY GENERAL, OR CONSOLIDATED OR REPRESENTATIVE ACTION MUST BE BROUGHT IN A COURT OF PROPER JURISDICTION AND NOT IN ARBITRATION.

Qualifications & exceptions

• The waiver is mutual: it binds the company as well as you.
• If you opt out of the arbitration provisions but not the class waiver, the class waiver still applies (see the opt-out card).

Not stated here

• The source does not say who decides whether the class waiver is enforceable.

Legal Rights & Agreement Rules · Restriction or exception

Small-claims, injunctive-relief-only and intellectual property disputes go to court instead of arbitration

Despite the arbitration requirement, you and the company agree that three types of disputes go to a court of proper jurisdiction: claims within a small claims court's jurisdiction and dollar limits, if brought and maintained as an individual dispute and not as a class, representative or consolidated action; claims where the sole relief sought is injunctive relief, including public injunctive relief; and intellectual property claims. The exceptions apply to both parties. Elsewhere the Terms say that where arbitration does not apply, the venue is the state and federal courts in San Francisco, California.

Supporting quotations

9.4 Exceptions. Notwithstanding the foregoing, you and the Company agree that the following types of disputes will be resolved in a court of proper jurisdiction:

Claims within the jurisdiction of a small claims court consistent with the jurisdictional and dollar limits that may apply, as long as it is brought and maintained as an individual dispute and not as a class, representative, or consolidated action or proceeding;

Claims where the sole form of relief sought is injunctive relief (including public injunctive relief); or

intellectual property Claims.

or if arbitration does not apply, then the state and federal courts located in San Francisco, California.

Qualifications & exceptions

• The small-claims exception is limited to individual disputes within the small claims court's limits.
• The injunctive exception applies only where injunctive relief is the sole form of relief sought.

Not stated here

• "Court of proper jurisdiction" is not defined here; Section 11.7 names San Francisco courts for matters where arbitration does not apply, and the source does not say whether this applies to these exceptions.
• "Intellectual property Claims" is not defined, and the source does not say whether it covers claims by either party.

Cross-references

• narrows (model-proposed): Remaining disputes about the company's services or products go to binding arbitration, even deciding arbitrability — exception_to: Section 9.4 sends small-claims, injunctive-relief-only and intellectual property claims to court notwithstanding the arbitration requirement.

Charges & Financial Obligations · Restriction or exception

JAMS rules set arbitration costs, but the company pays costs that would make arbitration prohibitively expensive for you

Filing, administration and arbitrator costs are governed by the JAMS Rules. If you demonstrate that costs you owe under those rules would be prohibitively more expensive than a court proceeding, the company will pay the amount the arbitrator determines is necessary to prevent that (subject to possible reimbursement as described). Fees and costs may be awarded as applicable law provides. If the arbitrator finds your claim or demanded relief is frivolous or brought for an improper purpose (measured by Federal Rule of Civil Procedure 11(b)), the JAMS Rules govern payment of all fees and you agree to reimburse the company for monies it disbursed that are otherwise your obligation under the rules.

Supporting quotations

Payment of all filing, administration, and arbitrator costs and expenses will be governed by the JAMS Rules, except that if you demonstrate that any such costs and expenses owed by you under those rules would be prohibitively more expensive than a court proceeding, the Company will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to possible reimbursement as set forth below).

Fees and costs may be awarded as provided pursuant to applicable law.

If the arbitrator finds that either the substance of your Claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the JAMS Rules. In that case, you agree to reimburse the Company for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable rules.

Qualifications & exceptions

• The company's payment is capped at what the arbitrator determines is necessary and is subject to possible reimbursement.
• The reimbursement duty arises only on an arbitrator finding of frivolousness or improper purpose.

Not stated here

• The JAMS fee schedule is not supplied in this source.

Charges & Financial Obligations · Company commitment

If you win less than the company's last settlement offer, it pays you the offered amount

If you prevail in arbitration and are awarded less than the last written settlement amount the company offered before the arbitrator was appointed, the company will pay you the amount it offered in settlement. The arbitrator may rule on payment and reimbursement of fees or expenses at any time during the proceeding and on request by either party made within 14 days of the arbitrator's ruling on the merits.

Supporting quotations

If you prevail in the arbitration and are awarded an amount that is less than the last written settlement amount offered by the Company before the arbitrator was appointed, the Company will pay you the amount it offered in settlement.

The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits.

Qualifications & exceptions

• Applies only to written settlement offers made before the arbitrator was appointed.

Legal Rights & Agreement Rules · User right or choice

You can opt out of arbitration within 30 days of signing up; the class waiver stays unless you opt out of both

You can opt out of the arbitration provisions by written notice to support@perplexity.ai or to the U.S. mailing address in the "How to Contact Us" section. The notice must reach the company within 30 days of your first registering to use the Services or agreeing to the Terms; otherwise you are bound to arbitrate disputes on a non-class basis. If you opt out of only the arbitration provisions, the class action waiver still applies, and you cannot opt out of only the class action waiver. If you opt out, the company is also not bound by the arbitration provisions.

Supporting quotations

You have the right to opt-out and not be bound by the arbitration provisions set forth in these Terms by sending written notice of your decision to opt-out to support@perplexity.ai or to the U.S. mailing address listed in the “How to Contact Us” section of these Terms.

The notice must be sent to the Company within 30 days of your first registering to use the Services or agreeing to these Terms; otherwise you shall be bound to arbitrate disputes on a non-class basis in accordance with these Terms.

If you opt out of only the arbitration provisions, and not also the Class Action waiver, the Class Action waiver still applies. You may not opt out of only the Class Action waiver and not also the arbitration provisions.

If you opt-out of these arbitration provisions, the Company also will not be bound by them.

Qualifications & exceptions

• The 30 days are counted from your first registering to use the Services or agreeing to the Terms.
• The U.S. mailing address is the one listed in the Terms' "How to Contact Us" section (Section 11.8).

Not stated here

• The source does not say how the company acknowledges an opt-out or what proof of sending is required.
• The source does not say whether an opt-out covers other users on the same account or a company on whose behalf you registered.

Cross-references

• qualifies (model-proposed): Remaining disputes about the company's services or products go to binding arbitration, even deciding arbitrability — qualifies: Section 9.6 lets you opt out of the arbitration provisions within 30 days of first registering or agreeing.

Legal Rights & Agreement Rules · Restriction or exception

If the class waiver is struck down, the arbitration agreement falls away for that proceeding

If the class action waiver is limited, voided or found unenforceable, then, unless the parties mutually agree otherwise, their agreement to arbitrate is null and void with respect to that proceeding, so long as the proceeding is permitted to go forward as a class action. If a court decides the limits of this paragraph are invalid or unenforceable, any putative class, private attorney general, or consolidated or representative action must be brought in a court of proper jurisdiction, not in arbitration. Separately, if you opt out of only the arbitration provisions, the class action waiver still applies.

Supporting quotations

IF THIS CLASS ACTION WAIVER IS LIMITED, VOIDED, OR FOUND UNENFORCEABLE, THEN, UNLESS THE PARTIES MUTUALLY AGREE OTHERWISE, THE PARTIES’ AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING SO LONG AS THE PROCEEDING IS PERMITTED TO PROCEED AS A CLASS ACTION.

IF A COURT DECIDES THAT THE LIMITATIONS OF THIS PARAGRAPH ARE DEEMED INVALID OR UNENFORCEABLE, ANY PUTATIVE CLASS, PRIVATE ATTORNEY GENERAL, OR CONSOLIDATED OR REPRESENTATIVE ACTION MUST BE BROUGHT IN A COURT OF PROPER JURISDICTION AND NOT IN ARBITRATION.

If you opt out of only the arbitration provisions, and not also the Class Action waiver, the Class Action waiver still applies.

Qualifications & exceptions

• The arbitration agreement falls away only "with respect to such proceeding", not for the whole agreement.
• The parties can mutually agree otherwise.

Not stated here

• The source does not say who decides whether the waiver is unenforceable.

Cross-references

• qualifies (model-proposed): You and the company give up jury trials and class, consolidated or representative actions — qualifies: Section 9.7 voids the agreement to arbitrate for a proceeding if the class action waiver is found unenforceable and the proceeding may proceed as a class action.

Legal Rights & Agreement Rules · Restriction or exception

The arbitrator cannot combine claims, run a class action, or give relief to people who are not parties

If a dispute is subject to arbitration, the arbitrator has no authority to combine or aggregate claims, conduct a class action, or make an award to any person or entity that is not a party to the arbitration. You and the company also agree the arbitrator may not consolidate proceedings for more than one person's claims and may not otherwise preside over any form of class action. The Terms also say any arbitration takes place on an individual basis.

Supporting quotations

IF THE DISPUTE IS SUBJECT TO ARBITRATION, THE ARBITRATOR WILL NOT HAVE THE AUTHORITY TO COMBINE OR AGGREGATE CLAIMS, CONDUCT A CLASS ACTION, OR MAKE AN AWARD TO ANY PERSON OR ENTITY NOT A PARTY TO THE ARBITRATION.

FURTHER, YOU AND THE COMPANY AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS FOR MORE THAN ONE PERSON’S CLAIMS, AND IT MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS ACTION.

Any arbitration under these Terms will take place on an individual basis – class arbitrations and Class Actions (as defined below) are not permitted.

Qualifications & exceptions

• Applies to disputes that are in arbitration; court actions are addressed separately.

Legal Rights & Agreement Rules · User right or choice

You can still seek public injunctive relief, as authorized by law and consistent with the court exceptions

The class action waiver says that, for the avoidance of doubt, you can seek public injunctive relief to the extent authorized by law and consistent with the exceptions clause. That clause (Section 9.4(b)) sends claims where the sole relief sought is injunctive relief, including public injunctive relief, to a court of proper jurisdiction.

Supporting quotations

FOR THE AVOIDANCE OF DOUBT, HOWEVER, YOU CAN SEEK PUBLIC INJUNCTIVE RELIEF TO THE EXTENT AUTHORIZED BY LAW AND CONSISTENT WITH THE EXCEPTIONS CLAUSE ABOVE.

Qualifications & exceptions

• The right is limited "to the extent authorized by law and consistent with the exceptions clause".

Not stated here

• The source does not say what happens to a claim that seeks both public injunctive relief and damages.

Charges & Financial Obligations · Permission or license

Pro subscribers may shop third-party merchants through ProShop, and the company can refuse any user

If you subscribe to Perplexity Pro, you may be able to shop certain products offered by third-party merchants ("Merchants"; the products are "Products"), and the Perplexity Engine may facilitate buying them through the ProShop checkout. The company reserves the right, with or without prior notice and in its sole and complete discretion, to refuse to let any user buy Products through ProShop. The source mentions Perplexity Pages as also facilitating purchases, in square brackets.

Supporting quotations

If you are a subscriber to Perplexity Pro, you may have the ability to shop certain products offered by third-party merchants (“Merchants” and such products, “Products”)

the Perplexity Engine [and Perplexity Pages (as defined below)] may facilitate the purchase of such Products from Merchants through the ProShop checkout experience (“ProShop”).

We reserve the right, with or without prior notice and in our sole and complete discretion, to refuse to allow any user to purchase any Products through ProShop.

Qualifications & exceptions

• The ability is described as something you "may have" for "certain" products.
• "Products" and "Merchants" are separate terms from "Offerings" in Section 3.

Not stated here

• "Perplexity Pages (as defined below)" appears in square brackets and is not defined anywhere in the source.
• The source does not list the Merchants or Products.

Legal Rights & Agreement Rules · Restriction or exception

Purchases are from the Merchant, not the company, which takes no responsibility for the Products

All purchases using ProShop are from the Merchant directly and not the company. Additional terms and conditions from Merchants apply to purchases you make using ProShop, and you are responsible for reviewing and complying with them. The company is not a party to any ProShop transaction and has no responsibility or liability to you for any products you buy from Merchants, including product liability claims, additional or improper charges, delivery issues, pricing errors or product descriptions.

Supporting quotations

All purchases of any products using ProShop are from the Merchant directly and not the Company; Additional terms and conditions from Merchants will apply to any purchases you make using ProShop, and you are responsible for reviewing and complying with such additional terms and conditions;

Company is not party to any transactions entered into using ProShop and will have no responsibility or liability to you for any products you purchase from Merchants, including any product liability claims or for any additional or improper charges, delivery issues, pricing errors or product descriptions.

Qualifications & exceptions

• The statement is scoped to ProShop purchases from Merchants, not to merchandise sold directly by the company under Section 3.

Not stated here

• The source repeats parts of the list items in 10.1.1 to 10.1.3, so the intended wording of that list is unclear.
• Merchant terms are not supplied in this source.

Use & Processing · User right or choice

The company may text you about ProShop orders, and you consent as a condition of buying

The company may send you text messages in connection with your order, and you consent to receiving them in accordance with Section 10.1. The source includes, in square brackets, a proviso that if you do not give or you opt out of that consent, you will be unable to make any purchases using ProShop.

Supporting quotations

Company may send you text messages in connection with your order, and you consent to receiving such text messages in accordance with Section 10.1 above, [provided that, if you do not provide or opt-out of such consent, you will be unable to make any purchases using ProShop]

Company may send you text messages in connection with your order, and you consent to receiving such text messages in accordance with Section 10.1 above, [provided that, if you do not provide or opt-out of such consent, you will be unable to make any purchases using ProShop]; and

Qualifications & exceptions

• The proviso is in square brackets in the source, as published.
• The list item text appears again in the preceding item, 10.1.2.

Not stated here

• Section 10.1 itself does not contain a text message consent, so the cross-reference does not point to a separate consent text.
• The source does not say what the messages contain or how often they are sent.

Cross-references

• contrast (model-proposed): The company may call or text you, including by auto-dialer and for marketing; consent is not a condition of purchase — contrast: Section 10.1.3 (bracketed) makes consent to order texts a condition of ProShop purchases, while Section 11.1 says consent to calls and texts is not required as a condition of purchasing any Offerings or Services.

Charges & Financial Obligations · Restriction or exception

To use ProShop you must link an accurate payment method you have the right to use

To use ProShop you must provide a payment method, which may be a U.S. credit or debit card, a PayPal account or another payment method the company approves. You agree it is accurate, current and complete, and you represent and warrant that you have the legal right to use it, including any credit card you provide for a transaction.

Supporting quotations

To use ProShop, you must provide a payment method, which may be a U.S. credit or debit card, PayPal account or other payment method approved by us (“Payment Method”).

You acknowledge and agree the Payment Method is accurate, current and complete. You represent and warrant that you have the legal right to use the Payment Method you provide to us or our payment processor

Qualifications & exceptions

• The company decides which other payment methods it approves.

Charges & Financial Obligations · Company practice

The company fronts the purchase price for ProShop buys and then debits your payment method to be reimbursed

When you complete a ProShop transaction or buy Products using the Services, the company provides the necessary purchase funds on your behalf. It says it is not a lender, provides no loans, and charges no interest or fees on amounts advanced for ProShop purchases. At each transaction you contemporaneously authorize the company to initiate one or more debits to your payment method for the total, which includes the Products' price plus all shipping, handling and applicable taxes, to reimburse the company for purchases made on your behalf. Currency is U.S. dollars unless noted otherwise.

Supporting quotations

When you complete a transaction through ProShop or make a purchase of Products using the Services, we will provide necessary purchase funds for the purchase on your behalf pursuant to these Terms. We are not a lender and do not provide loans. We do not charge interest or fees on amounts advanced on your behalf pursuant to the purchases of Products through ProShop.

At the time of each transaction through ProShop, you contemporaneously authorize us to initiate one or more debits to your Payment Method to deduct total funds equaling the transaction amount, which includes the purchase price of the Products, plus all shipping and handling charges and all applicable taxes in connection with your purchase. These debits are for the purpose of reimbursing Company for purchases made on your behalf via ProShop.

Unless otherwise noted, all currency references are in U.S. Dollars.

Qualifications & exceptions

• The no interest or fees statement is about amounts advanced for ProShop purchases; shipping, handling and taxes are still part of the total debited.
• Offerings sold directly by the company are covered in Section 3 with a different authorization.

Not stated here

• The source does not say when the debit occurs relative to the Merchant sale.

Charges & Financial Obligations · Company practice

You authorize retries of failed charges; you can contact the company to cancel the authorization

You can contact the company if you want to cancel the debit authorization. You also authorize the company to retry any failed authorizations, and it may use data from its partners to decide when to schedule those retries.

Supporting quotations

Please contact us if you want to cancel this authorization.

You also authorize us to retry any failed authorizations. We may use data provided to us by our partners to determine when to schedule such retries.

Qualifications & exceptions

• The way to cancel is only "contact us"; the text does not say whether cancelling the authorization cancels a pending order.

Not stated here

• The source does not say how many retries may be made or which partner data is used.

Charges & Financial Obligations · Procedure

For cancellations, returns and refunds on ProShop orders, go to the Merchant first

If you have an issue with a ProShop order or want to cancel, return or request a refund, you should contact the Merchant directly first. The Merchant follows its own policy on returns, refunds, cancellations, missing orders and damaged or defective items. If the Merchant confirms you are eligible for a refund, any refund is made to the payment method you originally used for the purchase.

Supporting quotations

If you have an issue with your order, would like to cancel your order or would like to initiate a return or request a refund, please contact the Merchant directly first.

The Merchant will follow their own policy on returns, refunds, cancellations, missing orders and damaged or defective items. If the Merchant confirms you are eligible for a refund, any refunds will be made to the payment method you originally used to make the purchase.

Qualifications & exceptions

• This applies to ProShop orders; the subscription no-refund rule in Section 2.4 and the Section 3 order rules cover different purchases.

Not stated here

• The source does not say what happens if the Merchant does not respond.
• Merchant policies are not supplied.

Legal Rights & Agreement Rules · Restriction or exception

You release the company from claims over disputes with Merchants, and California residents waive Section 1542

To the maximum extent permitted by applicable law, you release the company and its officers, directors, employees, agents and successors from any claims, demands and damages of every kind, known or unknown, arising out of or in any way related to any dispute you have with a Merchant in connection with ProShop purchases. If you are a California resident, you also waive California Civil Code Section 1542, which the Terms quote as saying a general release does not extend to claims the releasing party does not know or suspect to exist in their favor when executing the release and that, if known, would have materially affected their settlement.

Supporting quotations

To the maximum extent permitted by applicable law, you release Company and its officers, directors, employees, agents, and successors from any claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to any dispute you have with a Merchant in connection purchases made using ProShop.

If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says:

Qualifications & exceptions

• The release is limited to disputes with Merchants related to ProShop purchases and applies to the maximum extent permitted by law.
• The Section 1542 waiver is stated for California residents only.

Legal Rights & Agreement Rules · Restriction or exception

The company does not endorse Merchant products and need not get involved in merchant disputes

The company says it does not endorse, warrant or guarantee any products or services from Merchants. If you have a dispute with a Merchant, the company has no obligation or responsibility to become involved, though it may do so at its election in its sole discretion.

Supporting quotations

We do not endorse, warrant or guarantee any such products or services from Merchants. If you have a dispute with any Merchant, as applicable, we have no obligation or responsibility to become involved, though we may do so at our election in our sole discretion.

Qualifications & exceptions

• Any involvement is optional and in the company's sole discretion.

Use & Processing · User right or choice

The company may call or text you, including by auto-dialer and for marketing; consent is not a condition of purchase

Certain portions of the Services may allow the company to contact you by telephone or text message. You agree the company may contact you by telephone or text message (including by an automatic telephone dialing system) at any phone number you or someone on your behalf provides in connection with the Services, including for marketing. You understand you are not required to give this consent as a condition of purchasing any Offerings or Services, and that you may opt out of text messages at any time. If you do not opt out, the company may contact you as outlined in its Privacy Policy. Section 10.1.3 separately includes a bracketed proviso that without consent to order-related texts you cannot buy through ProShop.

Supporting quotations

You agree that the Company may contact you via telephone or text messages (including by an automatic telephone dialing system) at any of the phone numbers provided by you or on your behalf in connection with your use of the Services, including for marketing purposes.

You understand that you are not required to provide this consent as a condition of purchasing any Offerings or Services. You also understand that you may opt out of receiving text messages from us at any time.

If you do not choose to opt out, we may contact you as outlined in our Privacy Policy.

Company may send you text messages in connection with your order, and you consent to receiving such text messages in accordance with Section 10.1 above, [provided that, if you do not provide or opt-out of such consent, you will be unable to make any purchases using ProShop]

Qualifications & exceptions

• The opt-out is described for text messages; the source does not describe an opt-out of telephone calls.
• The "not a condition of purchase" statement refers to Offerings or Services, while Section 10.1.3 mentions a bracketed condition for ProShop purchases.

Not stated here

• The Privacy Policy that outlines further contact is not supplied.
• The source does not say how to opt out of text messages.

Legal Rights & Agreement Rules · Procedure

The company can change the Terms at any time, with reasonable efforts to notify you of material changes

The company may modify the Terms from time to time and says it will update the "Last Revised" date at the top. For material changes it will use reasonable efforts to attempt to notify you, such as by email and/or a prominent notice on the first page of the Website. It is your sole responsibility to review the Terms from time to time to see changes. The page here shows a "Last updated" date rather than a "Last Revised" date.

Supporting quotations

We may modify these Terms from time to time in which case we will update the “Last Revised” date at the top of these Terms.

If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a prominent notice on the first page of the Website. However, it is your sole responsibility to review these Terms from time to time to view any such changes.

Qualifications & exceptions

• Notice of material changes is "reasonable efforts to attempt" only, and review is placed on you.

Not stated here

• The source does not define which changes are material.
• The top of the page shows "Last updated: January 23rd, 2026", while this section refers to a "Last Revised" date.

Legal Rights & Agreement Rules · Procedure

Updated Terms take effect when posted and continuing to use the Services counts as accepting them

Updated Terms are effective when posted, or on a later date the updated Terms specify. Your continued access to or use of the Services after the modifications take effect is deemed acceptance of the modified Terms. No amendment applies to a dispute for which an arbitration was initiated before the change.

Supporting quotations

The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms.

Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms.

No amendment shall apply to a dispute for which an arbitration has been initiated prior to the change in Terms.

The notice must be sent to the Company within 30 days of your first registering to use the Services or agreeing to these Terms

Qualifications & exceptions

• Effectiveness does not wait for notice to you; it begins "as of the time of posting".
• The arbitration opt-out window runs from first registering or agreeing to the Terms.

Not stated here

• The source does not say whether a new opt-out window opens for modified arbitration terms.

Account & Service Control · Restriction or exception

If you breach the Terms your licenses end, and the company can suspend or delete your account for any or no reason

If you breach any provision of the Terms, all licenses the company has granted terminate automatically. The company may also suspend, disable or delete your account and/or the Services (or any part) with or without notice, for any or no reason. Termination does not limit the company's other rights or remedies at law or in equity.

Supporting quotations

If you breach any of the provisions of these Terms, all licenses granted by the Company will terminate automatically.

Additionally, the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason.

Termination will not limit any of the Company’s other rights or remedies at law or in equity.

Qualifications & exceptions

• License termination on breach is automatic; account suspension or deletion needs no reason or notice.

Not stated here

• The source does not say whether prepaid subscription fees are refunded after a suspension or deletion.

Account & Service Control · Restriction or exception

If your account is deleted for suspected breach, you may not register again under a different name

If the company deletes your account for any suspected breach of the Terms, you are prohibited from re-registering for the Services under a different name. Section 2.1 also says you may not create an account if the company previously removed your account or banned you, unless it gives written consent.

Supporting quotations

If the Company deletes your Account for any suspected breach of these Terms by you, you are prohibited from re-registering for the Services under a different name.

You agree not to create an Account if we have previously removed your Account, or we previously banned you from any of our Services, unless we provide written consent otherwise.

Qualifications & exceptions

• The bar is triggered by a suspected breach, not a proven one.

Retention & Deletion · Company practice

After account deletion the company may, but need not, delete Your Content

When an account is deleted for any reason, the company may, but is not obligated to, delete any of Your Content, and it is not responsible for failing to delete or for deleting Your Content.

Supporting quotations

In the event of Account deletion for any reason, the Company may, but is not obligated to, delete any of Your Content. the Company shall not be responsible for the failure to delete or deletion of Your Content.

Qualifications & exceptions

• Applies on account deletion "for any reason", not only for breach.
• Section 6.4.2 makes the license to Your Content irrevocable for so long as it is stored with the company.

Not stated here

• The source gives no time limit for keeping Your Content after account deletion.

Legal Rights & Agreement Rules · Restriction or exception

Terms that should naturally survive termination continue after it ends

All sections which by their nature should survive the termination of the Terms continue in full force after termination, whether the company or you ends it.

Supporting quotations

All sections which by their nature should survive the termination of these Terms shall continue in full force and effect subsequent to and notwithstanding any termination of these Terms by the Company or you.

Not stated here

• The source does not list which sections survive.

Legal Rights & Agreement Rules · Permission or license

You agree a breach harms the company irreparably, so it can seek equitable relief without a bond

You agree that a breach of the Terms will cause irreparable injury to the company for which monetary damages would not be adequate, and that the company is entitled to equitable relief in addition to other remedies, without a bond, other security or proof of damages. Section 9.4 sends claims where the sole relief sought is injunctive relief to a court of proper jurisdiction.

Supporting quotations

You agree that a breach of these Terms will cause irreparable injury to the Company for which monetary damages would not be an adequate remedy and the Company shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages.

9.4 Exceptions. Notwithstanding the foregoing, you and the Company agree that the following types of disputes will be resolved in a court of proper jurisdiction:

Claims where the sole form of relief sought is injunctive relief (including public injunctive relief); or

Qualifications & exceptions

• The clause is one-directional: it states the company's entitlement, not yours.

Cross-references

• related (model-proposed): Small-claims, injunctive-relief-only and intellectual property disputes go to court instead of arbitration — references: Section 11.4 gives the company equitable relief without bond, and Section 9.4(b) sends injunctive-relief-only claims to court.

Legal Rights & Agreement Rules · User right or choice

California residents can report complaints to the state Complaint Assistance Unit

If you are a California resident, under Cal. Civ. Code Section 1789.3 you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Supporting quotations

If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.

Qualifications & exceptions

• Applies only to California residents.

Legal Rights & Agreement Rules · Restriction or exception

You may not export the Services to embargoed countries or restricted parties, and must follow U.S. export law

You agree not to export or re-export the Services or other materials from the company, directly or indirectly, to any country for which the U.S. or another relevant jurisdiction requires an export license or government approval, without first obtaining it. In particular, the Services may not be exported or re-exported to U.S. embargoed or "terrorist supporting" countries or to anyone on U.S. Government lists of prohibited or restricted parties, including the Treasury Department's Specially Designated Nationals list and the Commerce Department's Denied Person's List or Entity List. By using the Services you represent and warrant that you are not located in such a country or on such a list, and you agree to comply at your own expense with all applicable U.S. export laws and regulations.

Supporting quotations

You agree that you will not export or re-export, directly or indirectly, the Services and/or other information or materials provided by the Company hereunder, to any country for which the United States or any other relevant jurisdiction requires any export license or other governmental approval at the time of export without first obtaining such license or approval.

the Services may not be exported or re-exported (a) into any U.S. embargoed countries or any country that has been designated by the U.S. Government as a “terrorist supporting” country, or (b) to anyone listed on any U.S. Government list of prohibited or restricted parties

By using the Services, you represent and warrant that you are not located in any such country or on any such list. You are responsible for and hereby agree to comply at your sole expense with all applicable United States export laws and regulations.

Qualifications & exceptions

• You also represent that you are not located in a restricted country or on a restricted-party list.

Legal Rights & Agreement Rules · Restriction or exception

California law governs, and disputes go to the arbitration venue or to San Francisco courts

The Terms are governed by the laws of the State of California, without regard to conflict of laws rules. The proper venue for any disputes arising out of or relating to them is the arbitration venue set forth in Section 9 or, if arbitration does not apply, the state and federal courts located in San Francisco, California. The company and you agree the United Nations Convention on Contracts for the International Sale of Goods does not apply to the Terms' interpretation. Section 9 as supplied names the arbitration administrator and rules but no arbitration location.

Supporting quotations

These Terms are governed by the laws of the State of California, without regard to conflict of laws rules, and the proper venue for any disputes arising out of or relating to any of the same will be the arbitration venue set forth in Section 9, or if arbitration does not apply, then the state and federal courts located in San Francisco, California.

You and the Company agree that the United Nations Convention on Contracts for the International Sale of Goods will not apply to the interpretation or construction of these Terms.

administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect

Qualifications & exceptions

• San Francisco courts are named for matters "if arbitration does not apply"; the source does not expressly say whether that covers the Section 9.4 court exceptions.

Not stated here

• Section 9 as supplied does not set out an arbitration venue, so the "arbitration venue set forth in Section 9" has no stated location.

Legal Rights & Agreement Rules · Restriction or exception

Other terms: severability, assignment only by the company, no implied waiver, headings without legal effect

If a provision is unlawful, void or unenforceable it is severed and the rest remains valid. The company may assign the Terms and the licenses granted, but you may not assign them without the company's prior express written consent. No waiver of a breach or default is a waiver of any earlier or later one. Section headings are for reference only and have no legal effect.

Supporting quotations

If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

These Terms and the licenses granted hereunder may be assigned by the Company but may not be assigned by you without the prior express written consent of the Company.

No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for reference only and shall not be read to have any legal effect.

Qualifications & exceptions

• The headings rule means a section title does not limit what the text says.

Legal Rights & Agreement Rules · Restriction or exception

The Services run from the United States, and use from elsewhere is at your own initiative and compliance risk

The Services are operated by the company in the United States. People who access them from outside the United States do so on their own initiative and are responsible for compliance with applicable local laws.

Supporting quotations

The Services are operated by us in the United States. Those who choose to access the Services from locations outside the United States do so at their own initiative and are responsible for compliance with applicable local laws.

Account & Service Control · User right or choice

You can contact the company by mail or email; the same details serve the arbitration opt-out

You may contact the company about the Services or the Terms at 2261 Market Street, Ste. 14441, San Francisco, CA 94114, or by email at support@perplexity.ai. The arbitration opt-out in Section 9.6 refers to the U.S. mailing address in this "How to Contact Us" section, and the copyright infringement notice address in Section 6.5 is the same street address and email.

Supporting quotations

You may contact us regarding the Services or these Terms at: 2261 Market Street, Ste. 14441, San Francisco, CA 94114, or by e-mail at support@perplexity.ai.

sending written notice of your decision to opt-out to support@perplexity.ai or to the U.S. mailing address listed in the “How to Contact Us” section of these Terms

Notices of copyright infringement claims should be sent by mail to: 2261 Market Street, Ste. 14441, San Francisco, CA 94114 (US) or by e-mail to support@perplexity.ai.

Qualifications & exceptions

• The same contact details are the ones Section 9.6 points to for the arbitration opt-out notice.

Not stated here

• The source does not say whether this address is designated for legal notices or service of process, or whether the company must reply.

Account & Service Control · Restriction or exception

You must give accurate account details and are solely responsible for activity on your account

To use certain Services you need an account, or a linked Apple or Google account. You agree to give accurate, complete and updated information. You are solely responsible for all activity on your account and for keeping your password confidential and secure, and the company is not liable for your acts or omissions in connection with the account. You must immediately email support@perplexity.ai if you know or suspect that the account or password has been stolen, misappropriated or compromised, or that the account has been used without authorization. If you use the Services for a company, "you" includes that entity.

Supporting quotations

To use certain of the Services, you need to create an account or link another account, such as your Apple or Google account (“Account”).

You agree to provide us with accurate, complete and updated information for your Account.

You are solely responsible for any activity on your Account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your Account.

You must immediately notify us at support@perplexity.ai if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised, or in case of any actual or suspected unauthorized use of your Account.

If you use the Services on behalf of a company or other entity then “you” includes you and that entity

Qualifications & exceptions

• An account is needed only for "certain" Services.
• The notification duty applies when you know of or have any reason to suspect compromise or unauthorized use.

Not stated here

• The source does not say who bears losses from unauthorized use beyond stating that you are solely responsible for activity on your account.

Account & Service Control · User right or choice

You can view and update your account through its settings page

You can access, edit and update your account through the settings page of your account profile.

Supporting quotations

You can access, edit and update your Account through the settings page of your Account profile.

Qualifications & exceptions

• Described only for the account settings page; the source does not list which details can be changed.

Account & Service Control · Restriction or exception

If your account was removed or you were banned, you may not open another without written consent

You agree not to create an account if the company previously removed your account or banned you from any of its Services, unless the company gives written consent.

Supporting quotations

You agree not to create an Account if we have previously removed your Account, or we previously banned you from any of our Services, unless we provide written consent otherwise.

Qualifications & exceptions

• The bar applies to a ban from "any of our Services", not just the one you are signing up for.

Charges & Financial Obligations · Company practice

Paid plans: you pay fees and taxes in dollars, and non-payment ends access to the paid Services

Some Services are free. If you subscribe to a paid Service you agree to pay the applicable fees and taxes in U.S. dollars, and failure to pay results in termination of your access to the paid Services. For a recurring subscription the company may store your payment method and keep billing it to avoid interruption, and may calculate taxes from the billing information you give at purchase. Payment can be by credit card, debit card or other means the company makes available; subscriptions are not processed until payment is received in full, and holds placed on your account by another payment processor are your responsibility. These subscription payment terms are separate from the terms for buying merchandise and for shopping with Pro.

Supporting quotations

if you subscribe to any of our paid Services, you agree to pay us the applicable fees and taxes in U.S. Dollars. Failure to pay these fees and taxes will result in the termination of your access to the paid Services.

if you purchase a recurring subscription to any of the Services, we may store and continue billing your payment method (e.g. credit card) to avoid interruption of such Services, and (b) we may calculate taxes payable by you based on the billing information that you provide us at the time of purchase.

Payment can be made by credit card, debit card, or other means that we may make available. Subscriptions will not be processed until payment has been received in full, and any holds on your account by any other payment processor are solely your responsibility.

Qualifications & exceptions

• The storage and continued billing permission is stated for recurring subscriptions.

Not stated here

• The source does not list the fees or plans in this section.

Charges & Financial Obligations · Permission or license

The company can change plans and prices at any time, with reasonable notice

The company reserves the right to change its subscription plans or adjust prices for paid Services in any manner and at any time, in its sole and absolute discretion. Unless the Terms provide otherwise, price or plan changes take effect after reasonable notice to you. Subscriptions are payable under the payment terms in effect when the subscription becomes payable.

Supporting quotations

We reserve the right to change our subscription plans or adjust pricing for the paid Services in any manner and at any time as we may determine in our sole and absolute discretion.

Except as otherwise provided in these Terms, any price changes or changes to your subscription plan will take effect following reasonable notice to you.

All subscriptions are payable in accordance with payment terms in effect at the time the subscription becomes payable.

Qualifications & exceptions

• "Reasonable notice" is not defined in this passage.

Not stated here

• The source does not say how notice is given or how long reasonable notice is, or whether you can cancel without charge after a change.

Charges & Financial Obligations · Procedure

Subscriptions renew automatically at the then-current rate unless you cancel before the renewal date

A subscription renews automatically at the frequency shown on your subscription page, or monthly if none is designated, and at the then-current rates. Your payment method is charged automatically at the start of each new period for that period's fees and taxes. To avoid future charges you must cancel before the renewal date, through the settings page of your account profile or by emailing support@perplexity.ai.

Supporting quotations

your subscription will automatically renew at the subscription period frequency referenced on your subscription page (or if not designated, then monthly) and at the then-current rates, and your payment method will automatically be charged at the start of each new subscription period for the fees and taxes applicable to that period.

To avoid future subscription charges, you must cancel your subscription before the subscription period renewal date through the settings page of your Account profile or by emailing support@perplexity.ai.

Qualifications & exceptions

• Renewal is at the then-current rate, which may differ from the rate you first paid.

Not stated here

• The source does not say how far before the renewal date cancellation must be made.

Charges & Financial Obligations · Restriction or exception

Subscription payments are generally nonrefundable, but access continues to the end of the paid period

Except as the Terms expressly provide or as set out in country-specific billing and consumer information pages, payments for subscriptions are nonrefundable and there are no credits for partially used periods. After you cancel, you keep access to the paid Services through the end of the subscription period already paid for. Elsewhere the Terms say that if the App fails to conform to an applicable warranty, Apple refunds the App's purchase price, if any, when you notify Apple; that applies only to App Store users and the source does not say it extends to subscriptions.

Supporting quotations

Except as expressly set forth in these Terms or in any country-specific billing and consumer information pages, payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periods.

Following any cancellation by you, however, you will continue to have access to the paid Services through the end of the subscription period for which payment has already been made.

In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the App to you.

Qualifications & exceptions

• Country-specific billing and consumer pages can override the no-refund rule.
• The Apple refund relates to the App's purchase price and applies only if you use the App from the Apple App Store.

Not stated here

• The country-specific billing and consumer information pages are not supplied in this source.

Account & Service Control · Restriction or exception

Free trials are for first-time subscribers, are non-transferable, and can carry extra terms

You may get free trial access to the Services, including through third-party promotions. Trials may be subject to additional terms, are non-transferable and have no monetary value, and violating those terms or the Terms may end the trial immediately. Trials are available only to users who have not previously subscribed or received a free trial. To receive a trial you must agree to Perplexity's sign-up requirements, which it may update and which may include a valid credit card and email address.

Supporting quotations

You may receive free trial access to the Services, including through third-party promotions.

Free trials may be subject to additional terms and conditions, are non-transferrable, and have no monetary value. Violating any additional terms and conditions or these Terms may result in immediate termination of your free trial.

Free trials are available only to users that have not previously subscribed to the Services or previously received a free trial.

In order to receive your free trial, you must agree to Perplexity’s sign-up requirements, which Perplexity may update from time-to-time and which may include providing a valid credit card and email address.

Qualifications & exceptions

• Additional trial terms may come with promotions and are not set out here.

Not stated here

• The additional trial terms and the sign-up requirements are not supplied in this source.

Charges & Financial Obligations · Procedure

When a free trial ends you are charged the current price unless you cancel; cancel at any time

If a credit card is required for your free trial, it is not charged until the trial expires. When the trial expires you will be charged the then-current subscription price for the Service. You may cancel the trial at any time while logged in by going to perplexity.ai/account/details, selecting "view details" and then "cancel subscription".

Supporting quotations

If a credit card is required, your credit card will not be charged until after your free trial expires. Upon expiration of your free trial, you will be charged the then-current subscription price for the applicable Service.

You may cancel your free trial at any time by navigating to perplexity.ai/account/details, selecting “view details” and “cancel subscription” while logged in.

Qualifications & exceptions

• The charge follows expiry of the trial; the source gives cancellation as the way to avoid it.

Not stated here

• The source does not say how long a trial lasts.