Robinhood Financial LLC & Robinhood Securities, LLC Customer Agreement

Robinhood · Official agreement

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10 of 318 cards in Data Access & Collection

Data Access & Collection · Company practice

Federal anti-money-laundering rules require Robinhood to collect and verify your identifying information

Federal law, to help fight terrorism financing and money laundering, requires Robinhood to obtain, verify and record information identifying each person who opens an account. When you open or apply for an Account Robinhood will ask for your name, U.S. residential address, date of birth, social security number, telephone number, citizenship and other identifying information. It may also ask for copies of a driver's license, passport or other unexpired government-issued photo identification or other identifying documents, and may later ask you to confirm or reverify your identity or provide additional documents as necessary.

Supporting quotations

federal law requires Robinhood to obtain, verify, and record information that identifies each person who opens an account
Robinhood will ask for your name, U.S. residential address, date of birth, social security number, telephone number, citizenship, and other identifying information that will allow Robinhood to identify you
Robinhood may also ask for copies of your driver’s license, passport, other unexpired, government-issued identifying documents with a photograph, or other identifying documents
From time to time, Robinhood may ask you to confirm or reverify your identity, or may require that you provide certain additional documents, as necessary.

Qualifications & exceptions

  • Reverification and additional documents can be requested "from time to time".

Data Access & Collection · Permission or license

Robinhood may check your information with outside sources, restrict access pending verification, and needs updates

Robinhood may take steps to verify the accuracy of information in your application or otherwise. You authorize Robinhood, its agents or third-party vendors to contact any person or firm named in your information, or any other normal sources of debit or credit information and similar databases, and you authorize them to furnish information about you that Robinhood requests or requires. Robinhood may restrict your access to the Account pending verification. You must promptly notify Robinhood of changes to your name, address, email address and telephone number.

Supporting quotations

You authorize Robinhood or its agents or third-party vendors to contact any person or firm noted therein or in any other information you may provide to Robinhood from time to time, or any other normal sources of debit or credit information and other similar databases, and authorize any such person or entity to furnish such information about you as may be requested or required by Robinhood.
You acknowledge that Robinhood may restrict your access to your Account pending such verification.
You will provide prompt notification to Robinhood of any changes in the information including your name, address, e- mail address, and telephone number.

Qualifications & exceptions

  • Authorization covers contacting the persons or firms in your information and normal sources of debit or credit information and similar databases.

Data Access & Collection · Permission or license

Robinhood Financial may obtain and share creditworthiness reports and keep your records

You authorize Robinhood Financial to obtain reports, and provide information to others, concerning your creditworthiness and business conduct. On your request it will give you a copy of any report it obtained. Robinhood may keep the Agreement, the Account application and all related documents and records at its sole discretion, whether or not credit is extended.

Supporting quotations

You authorize Robinhood Financial to obtain reports and provide information to others concerning your creditworthiness and business conduct.
Upon your request, Robinhood Financial agrees to provide you a copy of any report so obtained.
Robinhood may retain this Agreement, the Account application, and all other such documents and their respective records at its sole discretion, whether or not credit is extended.

Qualifications & exceptions

  • Authorization runs to Robinhood Financial and covers both obtaining reports and providing information to others.

Not stated here

  • The text does not say which other parties receive creditworthiness information or under what limits.

Data Access & Collection · Permission or license

Robinhood and its service providers may record and monitor your telephone and electronic communications

You agree that Robinhood or its third-party service providers acting for it may record and monitor any telephone or electronic communications with you.

Supporting quotations

You understand and agree that Robinhood or our third-party service providers acting on our behalf may record and monitor any telephone or electronic communications with you.

Data Access & Collection · Permission or license

If you use an AI agent, Robinhood may record, retain, review and use your prompts, outputs and agent activity records

If you use an AI agent with your Account, Robinhood and its affiliates may record, retain, review and use your prompts to the agent, the agent's output and memory, the directives and run records of any scheduled task you create, and records of the orders and other actions the agent takes. They may use those records for supervision, compliance monitoring, market surveillance, fraud and security investigations, recordkeeping required by Applicable Law, handling complaints and disputes, litigation, and responding to regulators and self-regulatory organizations, and may produce them to a regulator, self-regulatory organization or other authority where required or permitted. This applies whether or not the agent's output is attributable to Robinhood for any other purpose.

Supporting quotations

if you use an AI agent in connection with your Account, Robinhood and its affiliates may record, retain, review, and use your prompts to that agent, the agent's output, its memory, the directives and run records of any scheduled task you create, and records of the orders and other actions the agent takes
Robinhood and its affiliates may use those records for supervision, compliance monitoring, market surveillance, fraud and security investigations, recordkeeping required by Applicable Law, the handling of complaints and disputes, litigation, and responding to regulators and self-regulatory organizations, and may produce them to a regulator, self-regulatory organization, or other authority where required or permitted
This applies whether or not the agent's output is attributable to Robinhood for any other purpose

Qualifications & exceptions

  • Applies if you use an AI agent in connection with your Account.
  • Production to authorities is where required or permitted.

Data Access & Collection · Restriction or exception

On request you must cooperate with Robinhood Financial and NASDAQ audits of your compliance with Nasdaq data terms

If Robinhood Financial or NASDAQ asks, you must reasonably cooperate, including promptly giving information or materials in response to reasonable requests and making available for examination all records, reports, payments and supporting documents about the Information that are needed to reach a conclusion about your compliance with these terms.

Supporting quotations

If requested by Robinhood Financial or NASDAQ, you undertake to provide reasonable cooperation including: (i) promptly providing information or materials in response to any reasonable request; and (ii) making available for examination all records, reports, payments, and supporting documentation, in each case relating to the Information, necessary to reach a conclusion as to your compliance with these terms.

Qualifications & exceptions

  • Applies when requested by Robinhood Financial or NASDAQ.

Data Access & Collection · Restriction or exception

You warrant that the name, address, employer and occupation you gave Robinhood Financial remain true and complete

In connection with your Account and the Customer Agreement you have given Robinhood Financial your name, address, employer, and occupation and job description, and you represent and warrant that this information continues to be true, complete and accurate in all respects.

Supporting quotations

About you - in connection with your Account and the Customer Agreement you have provided to Robinhood Financial the following information, and you represent and warrant that such information continues to be true, complete and accurate in all respects:
Your name
Your address
Your employer
Your occupation and job description

Qualifications & exceptions

  • The warranty is continuing and covers accuracy "in all respects".

Not stated here

  • The saved text lists the categories only; the actual values are not part of the agreement.

Data Access & Collection · Restriction or exception

Professional clients must keep ICE usage records and allow ICE audits, at most once in any 12 months

If you are a Securities Professional customer you must keep complete and accurate books, records and documentation about your use of ICE Data Services' Data. ICE Data Services and/or its Third Party Suppliers, directly or through an independent auditor, may on reasonable notice audit and examine your books, records and applicable computer equipment, devices, components, transmission equipment and software used to install, maintain, access, deliver, transmit, receive, retrieve or use the Data, and observe your operations relating to its use. ICE Data Services will exercise this right no more than once in any twelve-month period, under reasonable security or confidentiality provisions at your request.

Supporting quotations

For Professional Clients: If you are a “Securities Professional” customer, you agree to keep complete and accurate books, records and related documentation concerning the use of the ICE Data Services’ Data.
(i) audit and examine, upon reasonable notice, your books, records and applicable computer equipment, devices, components, transmission equipment and software used by you
This right will be exercised by ICE Data Services not more than once during any twelve (12) month period pursuant to any reasonable security or confidentiality provisions at your request.

Qualifications & exceptions

  • Applies to Securities Professional customers.
  • Audit is on reasonable notice and at most once in any twelve-month period.