Roblox Privacy and Cookie Policy

Effective Date: November 1, 2026

• This text is dated effective November 1, 2026, after it was captured Legal Rights & Agreement Rules

Summary of Recent Changes

• The November 2026 update adds regional feature limits, researcher data and sharing with authorities Legal Rights & Agreement Rules

We are updating our [Roblox Privacy and Cookie Policy](https://www.roblox.com/info/privacy), effective November 1, 2026, to reflect certain changes we are making on Roblox.

• This text is dated effective November 1, 2026, after it was captured Legal Rights & Agreement Rules

Here’s a high-level summary of the changes we are making:

• We added language describing regional variation for access to certain features.
• • The November 2026 update adds regional feature limits, researcher data and sharing with authorities Legal Rights & Agreement Rules
• We added information about data collection from researchers.
• • The November 2026 update adds regional feature limits, researcher data and sharing with authorities Legal Rights & Agreement Rules
• We added language describing our practices for sharing information with authorities.
• • The November 2026 update adds regional feature limits, researcher data and sharing with authorities Legal Rights & Agreement Rules

Click [here](https://en.help.roblox.com/hc/articles/14663460303380) to review the upcoming changes.

• This text is dated effective November 1, 2026, after it was captured Legal Rights & Agreement Rules

You can also find the full Privacy Policy here.

• This text is dated effective November 1, 2026, after it was captured Legal Rights & Agreement Rules

• Welcome to the Roblox Privacy Policy

Is this Privacy Policy for you?

If you make or play games in Roblox experiences, this Privacy Policy is for you, whatever your age and wherever you live. It’s also for parents or guardians of users under 13 years old. This Policy covers the Roblox Services.

• The policy covers all Roblox players and creators of any age, and parents of users under 13 Legal Rights & Agreement Rules

What is in this Privacy Policy?

This policy describes the rights you have regarding your Personal Information. It explains that you can control what happens to the information that can identify you - like your name, where you live and your email address. In this Privacy Policy, we’ll also tell you when and how we use your information about you – including how we collect, record, organize, store and share it. Depending on where you live, you may have different rights or choices for managing your Personal Information, which this Policy will describe later on. In the event of a conflict between the information in Sections 1-5 of this Policy and the location-specific information in Section 7, the information in Section 7 shall prevail.

• Location-specific terms in Section 7 override the general sections when they conflict Legal Rights & Agreement Rules
• The policy explains how Roblox collects, stores and shares information that identifies you Use & Processing

Where does this Privacy Policy apply?

If you’re using Roblox, you’re in the right place. Here’s where you can learn about keeping your information safe. Using Roblox includes using:

• websites with a roblox.com address
• • The policy covers all Roblox players and creators of any age, and parents of users under 13 Legal Rights & Agreement Rules
• our mobile, virtual reality and console apps
• • The policy covers all Roblox players and creators of any age, and parents of users under 13 Legal Rights & Agreement Rules
• the Roblox Player and the Roblox Studio
• • The policy covers all Roblox players and creators of any age, and parents of users under 13 Legal Rights & Agreement Rules
• Other Roblox features described in this policy
• • The policy covers all Roblox players and creators of any age, and parents of users under 13 Legal Rights & Agreement Rules

But if you leave our services, this Privacy Policy no longer applies. We’re not responsible for what you see on other websites or apps or for their privacy policies, even if you’ve linked to them from our website or app. When you go to another site or app, we may show you a message telling you that you’re leaving Roblox.

• The policy stops applying on other sites or apps, even ones linked from Roblox Legal Rights & Agreement Rules

To reach us with questions or requests regarding your Personal Information, our information about how to contact us is included below.

• Privacy questions go through the support form, phone, mail or privacy@roblox.com; parents file for under-13s Account & Service Control

You can reach Roblox electronically by submitting a question through our [Customer Support Form](https://www.roblox.com/support). If you’re under 13 years old, please have your parent or guardian fill out the form.

• Privacy questions go through the support form, phone, mail or privacy@roblox.com; parents file for under-13s Account & Service Control

US: Phone: (888) 858 - BLOX Write to us at: Roblox Corporation Attn: Roblox Privacy Manager Address: 3150 S. Delaware St. San Mateo, California, 94403 privacy@roblox.com

• Privacy questions go through the support form, phone, mail or privacy@roblox.com; parents file for under-13s Account & Service Control

EEA, UK or Switzerland: If you’re in the European Economic Area (EEA), the United Kingdom, or Switzerland: contact roblox@gdpr-rep.com (Our representative according to Articles 27 EU and UK GDPR in the European Union) EEA: DP-Dock GmbH Attn: Roblox Corporation Ballindamm 39 / Ecke Jungfernstieg 20095 Hamburg, Germany

• EEA, UK, Swiss and Brazilian users have named representatives and data protection officers Legal Rights & Agreement Rules

UK: DP Data Protection Services UK Ltd. Attn: Roblox Corporation 16 Great Queen Street Covent Garden, London, WC2B 5AH, United Kingdom

• EEA, UK, Swiss and Brazilian users have named representatives and data protection officers Legal Rights & Agreement Rules

Our data protection officer in the EU according to Art. 37 GDPR can be reached via: DP Dock DPO Services GmbH

• EEA, UK, Swiss and Brazilian users have named representatives and data protection officers Legal Rights & Agreement Rules

• Roblox

Grüffkamp 10 24159 Kiel, Germany roblox@dp-officer.com

• EEA, UK, Swiss and Brazilian users have named representatives and data protection officers Legal Rights & Agreement Rules

If you’re in Brazil, contact our Brazilian Data Protection Officer by emailing dpo.roblox@leonardi.adv.br.

• EEA, UK, Swiss and Brazilian users have named representatives and data protection officers Legal Rights & Agreement Rules

If you’re in Korea, more information is located in the [Privacy Policy Addendum for Users in Republic of Korea](https://en.help.roblox.com/hc/articles/15685139483924).

• Korean and US state residents have separate privacy addenda not included here Legal Rights & Agreement Rules

If you’re in the United States, additional rules may apply depending on the state you live in. To learn more about the rights available to you under US state laws please visit the [US State Privacy Policy Addendum](https://en.help.roblox.com/hc/articles/4402871541140).

• Korean and US state residents have separate privacy addenda not included here Legal Rights & Agreement Rules

Before moving on to the rest of the Privacy Policy, when you see certain terms in this Policy, some of them have specific meanings.

• “Children” or “Child” means any user under the age of 13
• • A "Child" is a user under 13; a "Minor" is under the age of majority where they live Account & Service Control
  • Roblox collects children's IP addresses and device IDs for internal operations, including contextual ads Data Access & Collection
• “Minor” or “minor user” means a user of the Services who is under the legal age of majority in their jurisdiction or state of residence
• • A "Child" is a user under 13; a "Minor" is under the age of majority where they live Account & Service Control
• “Personal Information” means any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier
• • "Personal Information" and "Processing" are defined broadly Use & Processing
• “Platform” means our Roblox platform, the ultimate virtual universe where imagination rules
• • "Personal Information" and "Processing" are defined broadly Use & Processing
• “Privacy Policy” or “Policy” means this Roblox Privacy Policy
• “Processing” means any operation which is performed on Personal Information, such as collecting, recording, organizing, structuring, storing, adapting or making any kind of disclosure or other use
• • "Personal Information" and "Processing" are defined broadly Use & Processing
• “Service” means any service or application offered by Roblox, such as allowing users to develop Platform experiences, connect with others, and use content created by you and other users. It includes websites on the roblox.com domain, our Roblox mobile, virtual reality and consoles, the Roblox Player, the Roblox Studio, and our other websites, products, software, applications, content, data feeds and other services on which an authorized link to this Policy is posted
• • "Services" covers Roblox sites and apps and any service where an authorized link to this policy is posted Legal Rights & Agreement Rules

Any other capitalized term that is not defined in this Policy is defined and has the meaning set out the [Roblox Dictionary](https://en.help.roblox.com/hc/articles/4415545981332). In the event of a material or perceived conflict between the English version of this Policy and translations into other languages, the English version shall control.

• Undefined terms come from the Roblox Dictionary, and the English version controls over translations Legal Rights & Agreement Rules

• Are you Under 13 or responsible for an under-13-year-old?

If you’re under 13 years old, your access to certain features will be restricted in the interest of protecting your Personal Information. Roblox is especially committed to protecting the privacy of children. This part of the privacy policy is just for you.

• Children under 13 should have a parent's permission, and some features are restricted for them Account & Service Control

First, get the go-ahead

If you’re under 13 years old, please get permission from your parent or guardian to use Roblox. You shouldn’t use our Services without their go-ahead.

• Children under 13 should have a parent's permission, and some features are restricted for them Account & Service Control

Set limits

No matter how old you are, Roblox communication settings allow you to control who can interact with you, for example, by only allowing interactions with friends or not allowing any interactions at all. You can also restrict your account, which turns off chat and public commenting and limits an account to certain filtered experiences on Roblox.

• Any user can limit who interacts with them or restrict the account to turn off chat Account & Service Control

Parents and guardians – we recommend you supervise your child whenever they’re interacting on Roblox. We’ve got some tools to help – you can learn about Roblox’s safety features [here](https://en.help.roblox.com/hc/articles/203313120).

• Children under 13 should have a parent's permission, and some features are restricted for them Account & Service Control

Age-appropriate privacy settings

If you’re under 13 years old, we’ll automatically set your account to have stronger privacy settings. While in this privacy mode, some features like personalized advertising and alerts are disabled. When you turn 13, you will be able to enable additional features that are more appropriate for users ages 13 and up (though we won’t personalize ads until you’re 18).

• Under-13 accounts get stronger privacy settings, and ads are not personalized until 18 Account & Service Control

Information we collect if you’re under 13 years old

If you’re under 13 years old and create an account, we ask for some information (which is non-personal information, as defined by COPPA) to let you use Roblox.

• Children signing up give a username, password and birth date, and may add gender Data Access & Collection

We’ll collect:

• your username (required). We need this to create your account and run the Roblox Service. We don’t use your username to identify you outside of Roblox
• • Children signing up give a username, password and birth date, and may add gender Data Access & Collection
• your password (required). We need this to log you in to your account and to run the Roblox Service
• • Children signing up give a username, password and birth date, and may add gender Data Access & Collection
• your date of birth (required). We’ll use this information to make sure your account has certain default settings intended for your age
• • Children signing up give a username, password and birth date, and may add gender Data Access & Collection
• your gender (optional). We will use this information to customize your experience
• • Children signing up give a username, password and birth date, and may add gender Data Access & Collection

For additional account security and parental controls, you have the option to provide a parent’s or guardian’s email address in account settings or during logout. Children are encouraged to provide a parent’s email address, but are not required to do so to create an account. Parent email addresses are collected for the security and integrity of your account and the Roblox platform. We may use your parent’s email address to log you in. We may also use your parent’s email address to communicate with them about your account, like asking them to review your account.

• A child may add a parent's email, which Roblox may use to log in and contact the parent Data Access & Collection

Internal operations

When children sign up for Roblox, we also collect certain types of personal information called persistent identifiers for internal operations and to provide you and other users with Services. Persistent identifiers are data like IP Address and unique device identifiers that are required for you to be able to connect your device to Roblox. Persistent identifiers can be used to recognize you, your device, or your household device. Roblox collects persistent identifiers and the information we ask you for when you sign up for the following internal operations:

• Roblox collects children's IP addresses and device IDs for internal operations, including contextual ads Data Access & Collection

• Maintaining or analyzing the functioning of Roblox;
• • Roblox collects children's IP addresses and device IDs for internal operations, including contextual ads Data Access & Collection
• Performing network communications;
• • Roblox collects children's IP addresses and device IDs for internal operations, including contextual ads Data Access & Collection
• Authenticating users of, or personalizing the content on, Roblox;
• • Roblox collects children's IP addresses and device IDs for internal operations, including contextual ads Data Access & Collection
• Serving contextual advertising, including capping the frequency of ads;
• • Roblox collects children's IP addresses and device IDs for internal operations, including contextual ads Data Access & Collection
• Protecting the security or integrity of Roblox;
• • Roblox collects children's IP addresses and device IDs for internal operations, including contextual ads Data Access & Collection
• Ensuring legal or regulatory compliance.
• • Roblox collects children's IP addresses and device IDs for internal operations, including contextual ads Data Access & Collection

Roblox implements technical, contractual, and other measures to ensure that persistent identifiers are not used for purposes other than those listed above.

• Roblox collects children's IP addresses and device IDs for internal operations, including contextual ads Data Access & Collection

Service providers

Roblox relies on service providers to support the internal operations described above. In some cases, these entities may process persistent identifiers from users under the age of 13. Service providers’ processing of persistent identifiers to support these internal operations is subject to contractual requirements and other measures to protect the security, confidentiality, and integrity of the information.

• Service providers may process children's persistent identifiers under contract Sharing & Disclosure

We don’t want more Personal Information

If you’re under 13 years old, we will only ask you to tell us the information we need to set up or protect your account. If you give us more of your Personal Information, we will:

• If a child gives more Personal Information than needed, Roblox may delete it unless law requires keeping it Retention & Deletion

• delete any additional Personal Information we’ve collected from you (unless the law requires us to keep it),
• • If a child gives more Personal Information than needed, Roblox may delete it unless law requires keeping it Retention & Deletion
  • For extra information from a child, Roblox may instead cancel the account or turn on protections Account & Service Control
• cancel your account, or
• • For extra information from a child, Roblox may instead cancel the account or turn on protections Account & Service Control
• turn on age-appropriate protections on your account
• • For extra information from a child, Roblox may instead cancel the account or turn on protections Account & Service Control

When users publish anything in our public and comment areas (for example, chat, forums, group walls, personal posts), we filter it and remove:

• Roblox filters public posts to remove personal details, phishing and adult content, but filtering is imperfect Use & Processing

• Personal Information like addresses, emails, phone numbers
• • Roblox filters public posts to remove personal details, phishing and adult content, but filtering is imperfect Use & Processing
• attempts at phishing (this is when someone tries to trick you into giving out Personal Information)
• • Roblox filters public posts to remove personal details, phishing and adult content, but filtering is imperfect Use & Processing
• offensive words, adult or suggestive content
• • Roblox filters public posts to remove personal details, phishing and adult content, but filtering is imperfect Use & Processing

To provide the filtering above, we use human and automated checking to the best of our ability based on available technology – but like all filtering technology, these systems aren’t 100% effective.

• Roblox filters public posts to remove personal details, phishing and adult content, but filtering is imperfect Use & Processing

Data retention

Roblox maintains a retention policy designed to limit data retention to what is reasonably necessary to fulfill the specific purposes for which we collected your information and to prevent persistent identifiers from being retained indefinitely. In addition to a retention policy, Roblox employs measures including access controls, purpose-based tagging, employee training, and data segregation to manage the data we process. Roblox may retain the persistent identifiers that we collect from you for different periods of time based on our specific business needs, which include:

• Roblox keeps data only as long as reasonably necessary, but may keep it longer for legal reasons Retention & Deletion

Providing the Roblox Services, including account maintenance and security

• Device and network identifiers are kept while you have an account and up to two years after deletion Retention & Deletion

Roblox processes persistent identifiers about users to provide its services. In order to maintain your account (e.g., remember your account’s configuration and activity history), Roblox stores persistent identifiers for the amount of time you have an account. When you delete your account, Roblox initiates permanent deletion of data in our systems. For safety and security purposes (e.g., bot prevention), Roblox may process persistent identifiers for up to two years after account deletion.

• Device and network identifiers are kept while you have an account and up to two years after deletion Retention & Deletion

Age Assurance

To assess user ages, Roblox may collect information about you, including images such as a selfie, to perform age assurance. Information collected to assess user ages, such as images taken to perform facial age estimation, is deleted once the age assurance process is complete. You can learn more about Roblox's practices in the [Roblox Facial Media Capture Policy](https://en.help.roblox.com/hc/en-us/articles/4412863575316-Roblox-Facial-Media-Capture-Privacy-Notice).

• Roblox may take a selfie to check your age, and deletes age-check images once the check is done Data Access & Collection

Linking to Parent Accounts

If you provide Roblox with your parent’s email for the purposes of establishing a parental account, Roblox deletes your parent’s email within 24 hours if your parent does not complete the linking process.

• A parent's email given for account linking is deleted within 24 hours if linking is not completed Retention & Deletion

Meeting Legal Obligations

Roblox may also retain information for longer periods if we are required to do so for legal or regulatory compliance.

• Roblox keeps data only as long as reasonably necessary, but may keep it longer for legal reasons Retention & Deletion

Please ask us if you want to make privacy-related changes

You can request that Roblox make changes to your child’s account or allow you to review, delete, or prevent the further collection or use of Personal Information from you or your child. To make a request, please fill out our [Customer Support Form](https://www.roblox.com/support).

• Parents can ask Roblox to review, delete or stop collecting their child's information Account & Service Control

In the US and want to know more? We comply with the Children’s Online Privacy Protection Act (“COPPA”). To learn more about COPPA, you can visit the US Federal Trade Commission’s COPPA website: [https://www.ftc.gov/news-events/topics/protecting-consumer-privacy-security/kids-privacy-coppa](https://www.ftc.gov/news-events/topics/protecting-consumer-privacy-security/kids-privacy-coppa)

• Roblox says it complies with the US children's privacy law COPPA Legal Rights & Agreement Rules

You can also learn more about COPPA by looking at this simple guide from the kidSAFE Seal Program – www.kidsafeseal.com/knowaboutcoppa.html

• Roblox says it complies with the US children's privacy law COPPA Legal Rights & Agreement Rules

• When we collect your information

Setting up a Roblox account

Your first step to joining a Roblox experience is to set up a Roblox account. We’ll ask you to create a unique username and password so you can log into your account and access features on Roblox. We also ask you for your birthday and gender (gender is optional) so we can customize your experience on Roblox. Eligible users may set their account's display name to contain certain Personal Information.

• Creating an account requires a username, password and birthday; gender is optional Data Access & Collection

Three key rules for signing up:

• Do not use your own name or other Personal Information in your username.
• • Do not put your real name in your username, and share your password only with a parent Account & Service Control
• Do not pick a password that’s easy to guess.
• • Do not put your real name in your username, and share your password only with a parent Account & Service Control
• You may share your password with your parent or guardian, but do not share it with others.
• • Do not put your real name in your username, and share your password only with a parent Account & Service Control

We don’t use your username to identify you outside of your activity on Roblox.

• Creating an account requires a username, password and birthday; gender is optional Data Access & Collection

Why we ask you for an email address:

Once you have an account, you can add your email address (or your parents’ or guardians’ email address if you are under 13) in case you need to reset your password.

• Your email is mainly for security and password resets; changes trigger a notice to the old address Data Access & Collection

We might ask for your email to verify your identity or enable additional features. The main reason we need an email address is for security because it is how we check to make sure accounts are authentic. You can change your email address anytime you want – if an email address is changed, we’ll send a notification email to the address that you used before.

• Your email is mainly for security and password resets; changes trigger a notice to the old address Data Access & Collection

If you have a 13+ account and change your birthday to indicate you are under age 13, Roblox will save a hash of your email address and any email addresses previously collected from you. This hash cannot be reconstructed back into your email address or used to contact you, and will only be used to authenticate you in the future.

• Changing a 13+ account's birthday to under 13 makes Roblox keep only a hash of your emails Retention & Deletion

Sharing your phone number

If you choose to give a phone number, we’ll send you a text message asking you to confirm your number before you can log in. We will use your phone number for security and account access, including to recover a lost or forgotten password, access a feature, or log in via mobile. You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Roblox or its service provider for the duration of your business relationship, solely to help them identify you or your wireless device and to prevent fraud.

• An optional phone number is used for security and login, and your carrier may share device details with Roblox Data Access & Collection

Additionally, with your explicit and informed consent, we may use your phone number to recommend you as a friend to others using Roblox. You will be recommended with your contact name as stored on your friends’ devices, which may also include your real name. If you do not want us to use your phone number to be found by your friends on Roblox, please do not activate this feature or deactivate it at any time. Please note that the Discoverability feature may not be available in certain locations.

• With your consent, your phone number can be used to suggest you as a friend, possibly under your real name Sharing & Disclosure

Purchases on Roblox

You can buy Robux or premium subscriptions and choose how to pay from our available payment methods. When you pay, you (or your parent or guardian if you’re under 13) will have to give billing information, including Personal Information such as:

• Buying Robux or subscriptions requires the buyer's name, billing address, contact details and payment information Charges & Financial Obligations

• Name of the person responsible for buying Robux
• • Buying Robux or subscriptions requires the buyer's name, billing address, contact details and payment information Charges & Financial Obligations
• Their billing address and contact details, like email or phone number
• • Buying Robux or subscriptions requires the buyer's name, billing address, contact details and payment information Charges & Financial Obligations
• credit card or other payment information
• • Buying Robux or subscriptions requires the buyer's name, billing address, contact details and payment information Charges & Financial Obligations

Our payment processors (for example, PayPal) manage the transactions, which are subject to their terms and conditions and privacy policies. Their policies will explain what Personal Information they keep and use. For example, they might keep and use your billing information, transaction details, and purchase history so that they can sort out any billing problems or inquiries. Roblox receives certain information about purchases in order to fulfill our legal obligations and support the integrity of our platform. Roblox may also collect your billing address for payment and integrity purposes.

• Payment processors such as PayPal handle transactions under their own privacy policies Sharing & Disclosure

You can choose to save your billing information with one of our payment processors to make future purchases easier, in that case, Roblox does not store or have access to your full saved billing information. If you purchase Robux on behalf of another Roblox user, we collect contact information, such as email or phone number, in order to communicate with you about the transaction.

• Saved card details stay with the payment processor; buying Robux for someone else adds your contact details Charges & Financial Obligations

Posting content

You can post comments, messages, or other content on Roblox through chats, forums, group walls, personal posts, or other features. Users who are age 13 or older can also use audio features on Roblox. Content you post, including your chat or audio, may be captured or shared by other users. We monitor what you say and write to check that it meets our Community Standards and complies with our Terms of Use. If we find that the content doesn’t meet our standards, for example, if we believe that it is inappropriate, includes Personal Information, or is not suitable for users to have on Roblox, we have the right to change or remove it. Where the law allows us to, we may use the content you and other users have posted for training or to help us to improve the way we filter content on our platform. Our aim is to increase safety on our platform. We also may use this data to help us provide a better experience on Roblox and to respond to requests about your account from you or your parent or legal guardian.

• Roblox monitors your chats and posts and may change or remove content; other users can capture what you post Use & Processing
• Where the law allows, Roblox may use what users post to train and improve its content filters Use & Processing

Asking questions or getting technical support

We collect your email address (or your parents’ or guardians’ email address if you are under 13), username, and any other details you give when you:

• Support requests collect your email and username; under-13 replies go to a parent Data Access & Collection

• contact customer support
• • Support requests collect your email and username; under-13 replies go to a parent Data Access & Collection
• report a problem
• • Support requests collect your email and username; under-13 replies go to a parent Data Access & Collection
• ask for technical support
• • Support requests collect your email and username; under-13 replies go to a parent Data Access & Collection
• ask us questions or give us comments
• • Support requests collect your email and username; under-13 replies go to a parent Data Access & Collection

We use this information to answer your questions and to give you the support or help you ask for. For users under 13, we communicate with your parent or guardian when sending our responses. We retain records of technical support questions for a limited time for internal use only, such as to answer additional questions about your account.

• Support requests collect your email and username; under-13 replies go to a parent Data Access & Collection

Using Roblox features

We may use Personal Information when you use certain Roblox features. To provide access to certain features, we may use your email address and other information you provide to us, such as your verified date of birth.

• Some features use your email and verified date of birth to decide access Use & Processing

Social Media Links (users 13 and older)

• Users 13 and older can add social media links, and Roblox may see information about those accounts Linking & Identification

You can add links to your other social profiles on your Roblox account. This allows you to share these links with other users. You control who can see the Social Media links associated with your account.

• Users 13 and older can add social media links, and Roblox may see information about those accounts Linking & Identification

When you use these features:

• we may be able to see information about your social media accounts.
• • Users 13 and older can add social media links, and Roblox may see information about those accounts Linking & Identification

If you use your Roblox ID to sign in to a non-Roblox website or service, and later delete your Roblox account, you may lose access to that website or service.

• Deleting your Roblox account can cut off other sites you signed into with your Roblox ID Account & Service Control

Audio features (users 13 and older)

• If you use voice features (13 and older), Roblox records and keeps audio for voice chat, safety and training Data Access & Collection

If you use Roblox’s audio features, we will monitor, collect, use, and store audio captured through your device:

• If you use voice features (13 and older), Roblox records and keeps audio for voice chat, safety and training Data Access & Collection

• to enable voice chat,
• • If you use voice features (13 and older), Roblox records and keeps audio for voice chat, safety and training Data Access & Collection
• to make our voice-related services safer, including to detect and combat abuse and other harmful activity on our Services,
• • If you use voice features (13 and older), Roblox records and keeps audio for voice chat, safety and training Data Access & Collection
• in accordance with applicable law, to inform training and product improvement, and
• • If you use voice features (13 and older), Roblox records and keeps audio for voice chat, safety and training Data Access & Collection
• in connection with screen recordings that Creators and Users produce through the Services.
• • If you use voice features (13 and older), Roblox records and keeps audio for voice chat, safety and training Data Access & Collection

For more information about laws that apply in your region, please visit Section 7 of this policy.

• If you use voice features (13 and older), Roblox records and keeps audio for voice chat, safety and training Data Access & Collection

Location-based Services (users 13 and older)

• Users 13 and older can opt in to location services, which track geolocation through a device identifier Data Access & Collection

You can choose to use location-based Services if you’re 13 or older. If you agree, we may collect and track geolocation information so that we can offer Services that depend on us knowing where you are.

• Users 13 and older can opt in to location services, which track geolocation through a device identifier Data Access & Collection

We collect this information by using an identifier on your device or browser so that we can recognize you each time you return. To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.

• Users 13 and older can opt in to location services, which track geolocation through a device identifier Data Access & Collection

Joining on a VR platform

If you join our experiences on a VR platform, we collect your physical movement information so that we can use it in the experience. This information is only used to provide the experience.We do not store this information.

• On VR platforms Roblox uses your physical movements in the experience but says it does not store them Data Access & Collection

Camera-enabled features and uploads (users 13 and older)

• Camera features and photo uploads (13 and older) are stored for the feature and checked for safety Data Access & Collection

If you use Roblox features that require the use of your camera or that enable you to upload content that contains your Personal Information, including photos, we will collect, process, and store that content to accomplish the purpose of the feature, including processing the content for safety purposes. Video used to generate animation key frames is processed on your device and is not shared with Roblox or any third parties. For more information, please refer to the [Roblox Facial Animation Privacy Notice](https://en.help.roblox.com/hc/articles/8064749848980). For information about how Roblox uses ID Verification, please refer to the [Roblox Facial Media Capture Privacy Notice](https://en.help.roblox.com/hc/articles/4412863575316).

• Camera features and photo uploads (13 and older) are stored for the feature and checked for safety Data Access & Collection

Contact Importer (users 13 and older)

• Opting in to Contact Importer shares your phone contacts' names and numbers with Roblox Data Access & Collection

If you opt-in to the Contact Importer feature, you will share the first and last names and phone numbers of your contacts in your address book on your mobile phone with Roblox. This feature helps connect with your friends on our Service. If you use the feature, we will automatically access and collect information in your address book from time to time in order to sync your contacts. Such information will only be retained in case of matches with existing Roblox users. Our Contact Importer feature is only available if you are 13 or older and may not be available in certain locations.

• Opting in to Contact Importer shares your phone contacts' names and numbers with Roblox Data Access & Collection

Creator Events (users 13 and older)

• Joining a Creator's virtual event (13 and older) shares your username, email and user ID with the event host Sharing & Disclosure

If you join a virtual event hosted by a Creator, data such as your username, email, and Roblox user ID may be shared with the company that hosts the events. This is done to allow you to log in to the experience. Your activity during a Creator Event is subject to the third party platform’s privacy policy as well as the Roblox Community Standards. Creator events are only available if you are 13 or older.

• Joining a Creator's virtual event (13 and older) shares your username, email and user ID with the event host Sharing & Disclosure

Interacting with our experiences

To improve your experience and support our safety efforts, we collect information about how you interact with the Services and we connect this information with your account. For example, we may:

• Roblox links data about how you play and use your device to your account Linking & Identification

• collect information from your game state to detect violations of our Terms and to improve our ability to detect such violations.
• • Roblox links data about how you play and use your device to your account Linking & Identification
• collect information about your behavior when you interact with your device for security and safety purposes
• • Roblox links data about how you play and use your device to your account Linking & Identification
• collect information about the games you are playing to give you similar recommendations
• • Roblox links data about how you play and use your device to your account Linking & Identification
• share information like your username and transaction details to the UGC creator or subsequent owners, if you acquire a limited item if you purchase, share, trade, or otherwise engage in a transaction involving UGC,
• • Trading or buying user-made items can share your username and transaction details with the creator or later owners Sharing & Disclosure
• collect information from your device through cookies - see “Cookies and Similar Technologies”.
• • Roblox collects device information through cookies, but the referenced cookie section is not in this text Data Access & Collection

Subscribing to other features (users 13 and older)

• For other 13+ features, Roblox says it will explain what it collects when it collects it Data Access & Collection

When you subscribe to other features or activities that are available to users 13 years old or older, we’ll set out what information is collected and how we intend to use it when the information is collected.

• For other 13+ features, Roblox says it will explain what it collects when it collects it Data Access & Collection

Competitions, promotions and research

Taking part in competitions or promotions

If you take part in competitions or promotions, for example, contests, sweepstakes, giveaways or prize draws, those activities may require contact information such as your name, email, or phone number, to be eligible for discounts or prizes. If you receive a gift card provided by a third party provider, certain contact information may be shared with the provider and used in accordance with this Policy and the terms listed on the provider’s website. In some places in the world, the law requires us to publicly share information about the winners.

• Contests and promotions may need your contact details, and some laws require naming winners publicly Sharing & Disclosure

Taking part in research

If you choose to participate in research or surveys, these surveys may collect information about your likes and dislikes, experience interests and habits, general hobbies and interests, and other lifestyle information or preferences. These surveys may ask for Personal Information.

• Optional research surveys may ask about your interests, habits and Personal Information Data Access & Collection

Advertising

We process your Personal Information to display ads on Roblox. Specifically, we use information we collect to decide which ads to show you on Roblox.

• Roblox uses your data to pick ads; only users 18 and older get personalized ads and can switch them off Use & Processing

Roblox also may work with partners to directly show you ads on Roblox.

• Roblox uses your data to pick ads; only users 18 and older get personalized ads and can switch them off Use & Processing

Users under 18 years old will see only nonpersonalized ads. Users 18 years old and older will see personalized ads on Roblox (with consent, where required). If you are 18 or older, you can control whether you see personalized ads through your Roblox [settings](https://help.roblox.com/hc/articles/28943243301780).

• Roblox uses your data to pick ads; only users 18 and older get personalized ads and can switch them off Use & Processing

If you choose to publish ads on Roblox, we collect additional information from you such as your name, email, address, financial information, business and/or tax information. The purpose of collecting this information is to provide you with an ad account, onboard you to the relevant ad program, send you invoices or information related to payment, and comply with applicable laws, including tax laws.

• Advertisers on Roblox give name, contact, financial, business and tax details Charges & Financial Obligations

If you’re a developer or creator

To take part in the Roblox Developer Exchange Program, you must give us an IRS W-9 form (for U.S. taxpayers) or W-8 form (for non-U.S. taxpayers). We may also ask you to verify your identity by providing a government-issued photo ID through a third-party vendor. This feature is only available to users who are 13 or over. For more information, please visit our [Developer Exchange Terms of Use](https://en.help.roblox.com/hc/articles/115005718246).

• Developer Exchange (13 and older) requires a US tax form and may require a government photo ID Charges & Financial Obligations

Other purposes for collecting your information

We also use Personal Information for these general purposes, as permitted by law, in addition to the purposes listed above:

• Roblox also uses Personal Information for account management, improvement, security and legal compliance Use & Processing

To let you manage your account and our services

• To allow you to manage your Roblox account or update your settings
• • Roblox also uses Personal Information for account management, improvement, security and legal compliance Use & Processing
• To communicate with you about our Services
• • Roblox also uses Personal Information for account management, improvement, security and legal compliance Use & Processing

To make things better for you

• To operate, maintain, personalize, and improve our Service
• • Roblox also uses Personal Information for account management, improvement, security and legal compliance Use & Processing
• To research relevant technologies
• • Roblox also uses Personal Information for account management, improvement, security and legal compliance Use & Processing
• To provide technical support or customer service
• • Roblox also uses Personal Information for account management, improvement, security and legal compliance Use & Processing

To protect you by keeping our platform safe and secure

• To detect security issues, protect against malicious, deceptive or illegal activity, and prosecute anyone responsible for that activity
• • Roblox also uses Personal Information for account management, improvement, security and legal compliance Use & Processing
• To find and fix errors or bugs
• • Roblox also uses Personal Information for account management, improvement, security and legal compliance Use & Processing
• To give you access to features or limit your access to Roblox, as appropriate
• • Roblox also uses Personal Information for account management, improvement, security and legal compliance Use & Processing
• To protect our or our users’ integrity, safety or security
• • Roblox also uses Personal Information for account management, improvement, security and legal compliance Use & Processing

To comply with the law and our policies

• To audit interactions and transactions, and carry out any other compliance tasks
• • Roblox also uses Personal Information for account management, improvement, security and legal compliance Use & Processing
• To comply with the law and our own Terms of Use, or any other restrictions we’ve put on your use of the Service
• • Roblox also uses Personal Information for account management, improvement, security and legal compliance Use & Processing

You are under no obligation to provide Personal Information to Roblox when requested. However, if you choose to withhold any requested information, we may not be able to provide you with certain services and features.

• You do not have to give Personal Information, but some features may then be unavailable Account & Service Control

On our corporate websites or in job applications

The parts of this privacy policy that are about experiences or give information about users under 13 years old don’t apply to the corporate websites.

• On Roblox's corporate websites, the parts about experiences and under-13 users do not apply Legal Rights & Agreement Rules

If you contact us about job opportunities, we may ask for your name, email address and employment details. Or you may send us a CV or job application with this information. We have the right to use this information to send you corporate-related information to you or respond to your job application. If you engage with Roblox in an immersive space for prospective employees, such as the Roblox Career Center, such a space may be recorded in order to provide the experience.

• Job applicants' details may be used for corporate communications, and career spaces may be recorded Data Access & Collection

Our corporate websites give general company information to any user that visits them – they use the domain names, corp.roblox.com, blog.roblox.com, and their subdomains. On these sites, we give information about the corporate side of Roblox, press information, career information, and other general audience information. Our corporate websites do not offer any experiences.

• On Roblox's corporate websites, the parts about experiences and under-13 users do not apply Legal Rights & Agreement Rules

• When we share your information

We may share Personal Information where necessary

When other companies need Personal Information to provide a service on our behalf

We may share your information, including Personal Information, with other companies (known as third-party agents, contractors, or service providers). We hire these companies to perform services for us. These companies are only allowed to use the information we share to complete the relevant tasks. They are not allowed to use the information we share for any other purpose, including selling Personal Information. We make sure that all companies that we share information with are capable of looking after the information properly. Personal Information collected through the SMS program, won’t be shared, sold or rented to third parties.

• Service providers get your data only to do work for Roblox and may not sell it Sharing & Disclosure

Here are examples of the services that we might rely on other companies to provide, and examples of the companies that we are likely to share information with.

• Named providers include Persona, Google, AppsFlyer, PayPal, console stores and AWS Sharing & Disclosure

• Account integrity and security services (e.g., Persona);
• • Named providers include Persona, Google, AppsFlyer, PayPal, console stores and AWS Sharing & Disclosure
• Analytics services (e.g., Google LLC);
• • Named providers include Persona, Google, AppsFlyer, PayPal, console stores and AWS Sharing & Disclosure
• User acquisition services (e.g., AppsFlyer);
• • Named providers include Persona, Google, AppsFlyer, PayPal, console stores and AWS Sharing & Disclosure
• Community filtering and moderation services;
• • Named providers include Persona, Google, AppsFlyer, PayPal, console stores and AWS Sharing & Disclosure
• Customer support services;
• • Named providers include Persona, Google, AppsFlyer, PayPal, console stores and AWS Sharing & Disclosure
• Surveys and promotions (e.g., Reach3);
• • Named providers include Persona, Google, AppsFlyer, PayPal, console stores and AWS Sharing & Disclosure
• Billing and payment services (e.g., Kount, Worldpay, PayPal, Incomm, Blackhawk, Google, Apple, Amazon, Windows Store, Xbox, Playstation, Meta Quest, Xsolla)
• • Named providers include Persona, Google, AppsFlyer, PayPal, console stores and AWS Sharing & Disclosure
• Hosting and content delivery services (eg, AWS, Equinix, CenturyLink, YouTube, Vimeo).
• • Named providers include Persona, Google, AppsFlyer, PayPal, console stores and AWS Sharing & Disclosure

When creators need Personal Information to improve your experience

The creators of the experiences you use or content you interact with will have access to your username, display name, user ID, game metrics, UGC transaction details, and your regional location (which we base on your IP address). We do not share your IP address with the creators.

• Experience creators see your username, user ID, game metrics, item transactions and region, but not your IP Sharing & Disclosure
• Creators get players' regional location to size their audience and meet local legal requirements Sharing & Disclosure

We provide creators with the regional location of players to determine their player base and make sure their experiences meet the legal requirements of the country you live in.

• Creators get players' regional location to size their audience and meet local legal requirements Sharing & Disclosure

For legal reasons or to help prevent a crime

We may share your Personal Information, as permitted or required by law, if:

• Roblox may share your data for court orders, agency requests including schools, crime prevention or legal rights Sharing & Disclosure

• necessary to comply with a judicial proceeding, court order, or other legal process served on Roblox
• • Roblox may share your data for court orders, agency requests including schools, crime prevention or legal rights Sharing & Disclosure
• law enforcement agencies, regulators, or other public agencies (including schools or children's services) request that we share it
• • Roblox may share your data for court orders, agency requests including schools, crime prevention or legal rights Sharing & Disclosure
• we believe that disclosing the information may prevent a crime
• • Roblox may share your data for court orders, agency requests including schools, crime prevention or legal rights Sharing & Disclosure
• we believe it is necessary to protect our legal rights or the legal rights of others
• • Roblox may share your data for court orders, agency requests including schools, crime prevention or legal rights Sharing & Disclosure
• a law requires us to share it
• • Roblox may share your data for court orders, agency requests including schools, crime prevention or legal rights Sharing & Disclosure

We may also share the contents of your communications as permitted or required by law:

• Roblox may give your message contents to authorities for threats to life or under online safety laws Sharing & Disclosure

• to law enforcement or judicial authorities to address a threat to life or safety of a person, including (but not limited to) where consistent with Roblox's obligations under the Digital Services Act, Article 18
• • Roblox may give your message contents to authorities for threats to life or under online safety laws Sharing & Disclosure
• when required by law in response to governmental regulatory requests, such as Information notices issued under the UK Online Safety Act
• • Roblox may give your message contents to authorities for threats to life or under online safety laws Sharing & Disclosure
• when required by laws governing online safety, such as the Australian Online Safety Act
• • Roblox may give your message contents to authorities for threats to life or under online safety laws Sharing & Disclosure

To support safety and security

We may share your Personal Information or the contents of your communications if we believe that sharing would:

• Roblox may share your data or message contents when it believes this helps safety or a Terms investigation Sharing & Disclosure

• help an investigation into public safety or a violation of our Terms of Use
• • Roblox may share your data or message contents when it believes this helps safety or a Terms investigation Sharing & Disclosure
• protect the safety of Roblox users or others
• • Roblox may share your data or message contents when it believes this helps safety or a Terms investigation Sharing & Disclosure
• reduce risk to user safety or security, or if collaborating with others is necessary to protect users
• • Roblox may share your data or message contents when it believes this helps safety or a Terms investigation Sharing & Disclosure
• help to protect the security or integrity of our Services
• • Roblox may share your data or message contents when it believes this helps safety or a Terms investigation Sharing & Disclosure

If we need to protect ourselves against legal responsibility

We may share your information if we believe that disclosing the information will allow us to take precautions against taking legal responsibility (liability) or to protect our rights.

• Roblox may share your information to protect itself from legal liability Sharing & Disclosure

If there is a transfer of rights in our business e.g., if we sell our business

We may hand over rights to access your information, including Personal Information:

• Your data can pass to a buyer in a merger or sale, or in bankruptcy Sharing & Disclosure

• as part of a merger, acquisition, sale of assets, or similar transaction
• • Your data can pass to a buyer in a merger or sale, or in bankruptcy Sharing & Disclosure
• if information is handed over as a business asset in an insolvency, bankruptcy, or receivership
• • Your data can pass to a buyer in a merger or sale, or in bankruptcy Sharing & Disclosure
• Where required by law, we will notify you and ask you to consent to such sharing.
• • Your data can pass to a buyer in a merger or sale, or in bankruptcy Sharing & Disclosure

We may disclose Personal Information to third parties

For Advertising Purposes

Roblox may disclose information collected from or about you with third-party advertising companies and/or advertising measurement companies to select and display advertisements to you on Roblox, or measure and improve advertising effectiveness. In accordance with applicable law, we provide our users with choices about whether data is disclosed for this purpose. Data disclosed for this purpose includes:

• Roblox discloses contact and device identifiers and demographics to ad companies, but not for under-18 personalized ads Sharing & Disclosure

• Contact identifiers
• • Roblox discloses contact and device identifiers and demographics to ad companies, but not for under-18 personalized ads Sharing & Disclosure
• Characteristics or demographics
• • Roblox discloses contact and device identifiers and demographics to ad companies, but not for under-18 personalized ads Sharing & Disclosure
• Device identifiers
• • Roblox discloses contact and device identifiers and demographics to ad companies, but not for under-18 personalized ads Sharing & Disclosure

We also partner with third-party advertising companies such as ad server companies and ad networks to advertise Roblox on other websites and services. If you interact with content or reach Roblox through a link in an advertisement, we or our service providers may give these third-party advertising companies identifiers from your device, such as an IP address or device ID.

• If you reach Roblox through an ad elsewhere, ad companies may receive your IP address or device ID Sharing & Disclosure

You can exercise choices about data processing for this purpose by visiting your account’s [privacy settings page](https://www.roblox.com/my/account#!/privacy). Depending on where you live, you may have additional rights that apply. For region-specific information, please visit Section 7 of this policy. We do not disclose any Personal Information from users under 18 years old for the purposes of directing personalized advertising. When you interact with an ad on Roblox, we work with partners to produce aggregated measurement information.

• Roblox discloses contact and device identifiers and demographics to ad companies, but not for under-18 personalized ads Sharing & Disclosure

Roblox Commerce

If you directly interact with a Commerce Provider to purchase a Commerce Product(s) on Roblox, Roblox and the Commerce Provider may need to exchange information about your purchase in order to fulfill the transaction. This involves Roblox or the Commerce Provider creating a transaction identifier that allows each party to confirm certain information about the transaction, such as whether a purchase has been completed. Any information you provide directly to the Commerce Provider in order to complete a transaction is independently collected by the Commerce Provider and will be subject to the Commerce Provider’s applicable terms and policies.

• Buying from a Commerce Provider on Roblox shares purchase details, and what you give them follows their policies Sharing & Disclosure

We may share information that does not identify you

In some circumstances, we share data that doesn’t identify you, for example:

• Roblox may share data that does not identify you, from users of any age, for any business purpose Sharing & Disclosure

• To comply with reporting requirements
• • Roblox may share data that does not identify you, from users of any age, for any business purpose Sharing & Disclosure
• For any business or marketing purposes
• • Roblox may share data that does not identify you, from users of any age, for any business purpose Sharing & Disclosure
• To help us and others understand how, when, and why users visit our sites and use Roblox.
• • Roblox may share data that does not identify you, from users of any age, for any business purpose Sharing & Disclosure

We may share non-identifying data of all users regardless of their age.

• Roblox may share data that does not identify you, from users of any age, for any business purpose Sharing & Disclosure

We’re not responsible if you share your own Personal Information

Roblox takes steps to prevent users from sharing Personal Information via chats, forums, messages, or similar ways of communicating on Roblox. Remember that anyone who uses these features will be able to see information that you share in this way. We are not responsible for how your Personal Information is used if you shared it yourself.

• Roblox tries to block personal details in chat, but is not responsible for information you share yourself Security & Safeguards

• Looking after your information

Security measures

We have security measures that are intended to protect any Personal Information or other sensitive information under our control from loss, misuse, or alteration. Though we cannot guarantee that loss, misuse or alteration of information will never occur, we use reasonable efforts to prevent it.

• Roblox uses reasonable security efforts but does not guarantee security or accept liability for accidental disclosure Security & Safeguards

Sending or storing information on the Internet is not 100% secure, so we can’t guarantee the security of any information you share with us. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure.

• Roblox uses reasonable security efforts but does not guarantee security or accept liability for accidental disclosure Security & Safeguards

We’ll tell you if your privacy is at risk

We may send you emails or other messages about security, privacy, and account management. If we learn about an incident that may qualify as a data breach under the law, we will notify you in accordance with the law.

• Roblox will notify you of a data breach as the law requires Security & Safeguards

How long we keep your information

We may keep your Personal Information for specific purposes as long as we need it to fulfill those purposes, sometimes even if you’ve stopped using Roblox’s Services. When we no longer require your Personal Information, we will de-identify or delete the information. Here are the reasons we may need to keep your information:

• Roblox keeps data as long as needed for its purposes, even after you stop using Roblox, then deletes or de-identifies it Retention & Deletion

For resolving problems

• We keep billing information and transaction histories so that we can resolve billing disputes or inquiries.
• • Roblox keeps data as long as needed for its purposes, even after you stop using Roblox, then deletes or de-identifies it Retention & Deletion
• We keep user account history to solve any customer service issues and to provide, improve, and develop our service.
• • Roblox keeps data as long as needed for its purposes, even after you stop using Roblox, then deletes or de-identifies it Retention & Deletion

To make our services safer

• We may keep information if it will help us make our Service safer and more secure, such as to stop bad actors who try to misuse Roblox.
• • Roblox keeps data as long as needed for its purposes, even after you stop using Roblox, then deletes or de-identifies it Retention & Deletion

For legal reasons

• We may keep information for legal reasons, like establishing legal defenses, conducting audits, pursuing legitimate business purposes, enforcing our agreements, exercising our rights, or complying with legal obligations.
• • Roblox keeps data as long as needed for its purposes, even after you stop using Roblox, then deletes or de-identifies it Retention & Deletion

Letting other users keep your information

• Other users may keep publicly shared content and virtual items on our platform (e.g., if you create a virtual shirt and then sell it to another user, the virtual shirt will be kept on the platform because the other user now possesses it).
• • Content and virtual items you shared or sold can stay on Roblox with other users Retention & Deletion

Where we store your information

Roblox is based in the United States. We send information we collect from you to our secure servers in the U.S. where we store and use it. This storage is necessary for us to process the information.

• Your data is stored in the US and may go to other countries with weaker privacy laws Sharing & Disclosure

We may also transfer information that we collect from you to our other offices and to the third parties mentioned in Section 4 of this Policy – these might be outside your region. Our agents or contractors may also use your information. The data protection laws of the U.S. or other countries may not be equivalent to those where you live.

• Your data is stored in the US and may go to other countries with weaker privacy laws Sharing & Disclosure

Wherever we transfer your Personal Information, we will take reasonable steps so that your privacy rights continue to be protected. If required by applicable legislation, we rely on a valid international data transfer mechanism to enable cross-border data transfers.

• Your data is stored in the US and may go to other countries with weaker privacy laws Sharing & Disclosure

• Privacy Policy Changes and Updates

We update this Privacy Policy at times, so you should review this page regularly. We always publish the date of the latest version at the bottom of this page. If we make any major changes, we will let you know by email (if we have your email address or a parent’s or legal guardian’s email address) or by showing a prominent notice on this website or in app prior to the change becoming effective. If required by law, we will obtain your consent or the consent of a parent or legal guardian if any of these changes involve new material uses of your Personal Information not previously disclosed in this Privacy Policy.

• Roblox will notify you before major policy changes take effect, and get consent for new uses where law requires Legal Rights & Agreement Rules

• Additional information based on where you live

If you live in certain regions, you may have additional choices about your Personal Information or rights that apply to data processing. This section contains additional information based on where you live.

• Region-specific rights requests go through the Customer Support Form, filed by a parent for under-13s Account & Service Control

If you want to exercise your rights or make another request about your Personal Information, or if you want us to make another request about your Personal Information, please fill in the Customer Support Form. If you’re under 13 years old, please have your parent or guardian fill out the form.

• Region-specific rights requests go through the Customer Support Form, filed by a parent for under-13s Account & Service Control

If you live in the United States

If you live in the United States, please visit our [US State Privacy Policy Addendum](https://en.help.roblox.com/hc/articles/4402871541140) for more information.

If you live in the Republic of Korea

If you’re in Korea, more information is located in the [Privacy Policy Addendum for Users in Republic of Korea](https://en.help.roblox.com/hc/articles/15685139483924).

If you live in the European Economic Area (EEA), the United Kingdom (UK) or Switzerland

• For EEA, UK and Swiss users, each type of processing is tied to a GDPR legal basis Legal Rights & Agreement Rules

Categories of Personal Information and Data Processing Purposes

In the course of visiting our websites and apps, and/or using our services and products, we may process the following Personal Information subject to the legal bases mentioned below:

• For EEA, UK and Swiss users, each type of processing is tied to a GDPR legal basis Legal Rights & Agreement Rules

Setting up a Roblox account

• Username and password to create your account. The basis for processing this Personal Information is Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”).
• • EEA/UK/Swiss: account login data rests on contract; verification data also on Roblox's safety interest Legal Rights & Agreement Rules
• Email addresses and other information you provided us with for added verification and/or to enable certain features. The bases for processing this Personal Information are Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”) and f (“legitimate interest”) GDPR. Roblox has a legitimate interest in providing a safe and secure Service, especially to protect children.
• • EEA/UK/Swiss: account login data rests on contract; verification data also on Roblox's safety interest Legal Rights & Agreement Rules
• If you choose to provide a phone number, we will use the phone number for security and account access purposes, which will allow you to log in via mobile and recover a lost or forgotten password. You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Roblox or its service provider for the duration of your business relationship, solely to help them identify you or your wireless device and to prevent fraud. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”) and f (“legitimate interest”) GDPR. We have a legitimate interest in enabling you to use our Services via your mobile device, ensuring security, and preventing fraud. Additionally, with your consent, we may use your phone number to recommend you as a friend to others using Roblox. The legal basis for friend recommendations and discoverability based on your phone number is Article 6 sec. 1 sent. 1 lit. a GDPR (“consent”).
• • EEA/UK/Swiss: phone-based friend suggestions need your consent Legal Rights & Agreement Rules

Purchases on Roblox

• Billing and payment information, when you participate in Developer Exchange or purchase Robux or premium subscriptions on behalf of yourself or another user, including your name, billing address, credit card or other payment information and billing information. You may choose to save information such as your credit card number through a third-party payment provider; in such cases the information is not stored by Roblox; it is stored with the third-party partner. If you purchase Robux on behalf of another Roblox user, we collect contact information, such as email or phone number, in order to communicate with you about the transaction. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”). We may also collect billing addresses and retain transaction details and purchase and payment history. The legal basis for processing this Personal Information is our legitimate interest in being able to perform billing and resolve inquiries, Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”).
• • EEA/UK/Swiss: Roblox keeps billing addresses and payment history on the basis of its billing interest Charges & Financial Obligations

Posting content

• Comments or messages you post or transmit on Roblox via public chats, forums, group walls, personal post, etc. We process this information to monitor, filter and moderate this information for the purposes of being able to remove profanity, Personal Information, and other inappropriate conversations. Additionally, we may use pre-filtered comments and messages for other purposes such as training and improving our filter technology. The legal basis for this processing activity is Roblox’s legitimate interest in being able to defend ourselves from possible liability claims that may arise from unlawful comments posted by you, Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”). Please note that any Personal Information submitted by you in forums and similar means offered by us is available to anyone who has access to this forum including other users. The Personal Information posted by you can be read, collected or used by other users of these forums and could be used to send unsolicited messages.
• • EEA/UK/Swiss: Roblox moderates and may train filters on your messages, relying on its interest in avoiding liability Use & Processing

Asking questions or getting technical support

• Information relating to contacting our customer service, e.g. when you report a problem, submit questions, concerns or comments. We may process your email address, your name and information relating to your inquiry or concern in order to respond to your communications, fulfill your requests, or provide other customer support. This processing activity is based on Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”), depending on the initial purpose for contacting our customer support.
• • EEA/UK/Swiss: support requests are processed to perform the contract Legal Rights & Agreement Rules

Using Roblox Features

• Social media links you add to your account. When you use these features, certain information from your social media accounts may be accessed by or shared with Roblox. The legal bases for this processing activity are Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”). If you use your Roblox credentials to sign in to a third-party website or service, and later delete your Roblox account, you may lose access to such third-party website or service.
• • EEA/UK/Swiss: information from linked social media accounts may be accessed by or shared with Roblox Linking & Identification
• When you use audio features from Roblox, we may collect, process and store your audio recording to enable features like voice services and make Roblox safer. We will not engage in training or product improvement with private server voice chat recordings of EEA users. The bases for data are Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”) GDPR and Article 6 sec. 1 sent. 1 lit. f (“legitimate interest”). With your consent, we will use voice recordings to inform training and product improvement. The basis for processing this Personal Information for training and product improvement is Article 6 sec. 1 sent. 1 lit. a (“consent”).
• • EEA/UK/Swiss: voice recordings are used for training only with consent, and never EEA private-server chats Use & Processing
• When you request or agree to location-based services (users 13 years old and older), we may collect and track geolocation information so that we can offer services that depend on us knowing where you are. Examples are personalizing content or personalized advertising for users 18 years old and older. We collect this information by using an identifier on your device or browser so that we can recognize you each time you return. To stop us collecting your location information, you can update your device settings, stop using the service, or uninstall our mobile apps. The basis for processing this Personal Information is Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”).
• • EEA/UK/Swiss: opt-in location tracking (13+) can personalize content and, for adults, ads Data Access & Collection
• If you join our experiences on a VR platform, we will collect your physical movement information in order to replicate your movement in the experience. This information is only used to provide the Service and is not stored. The bases for processing this Personal Information are Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”).
• • EEA/UK/Swiss: VR movement data replicates your movement and is not stored Data Access & Collection
• If you join a virtual event hosted by a Creator, data such as your username, email, and Roblox user ID may be shared with the third-party platform that hosts events. Such data is used to allow you to log in to the experience. Your activity during a Creator Event is subject to the third party platform’s privacy policy as well as the [Roblox Community Standards](https://en.help.roblox.com/hc/articles/203313410). The bases for processing this Personal Information are Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”) to join an event and f (“legitimate interest”) GDPR to support the security and integrity of our service.
• • EEA/UK/Swiss: Creator event hosts receive your username, email and user ID Sharing & Disclosure
• Information required for additional features that require the use of your camera or upload content, including photos or video, that contains your Personal Information. If you decide to use these features and upload content that requires the use of your camera or upload content that contains your Personal Information, we will collect, process, and store that content only for as long as needed to accomplish the purpose of the feature. The bases for processing this Personal Information are Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”). For certain uploads, such as ID verification, Roblox processes data you upload on the basis of consent, Article 6 sec. 1 sent. 1 lit. a or Article 9 sec. 2 lit. a (“consent”). For more information, please refer to the [Roblox Facial Animation Privacy Notice](https://en.help.roblox.com/hc/articles/8064749848980) and [Roblox Facial Media Capture Privacy Notice](https://en.help.roblox.com/hc/articles/4412863575316).
• • EEA/UK/Swiss: camera content is kept only as long as needed, and ID verification relies on consent Data Access & Collection
• Information required for other features or activities, which may be available to our users other than children. We may offer other features or activities on our Services from time to time, and you may be able to submit or upload Personal Information in connection with such features. The data being collected for such features and their intended uses will be evident at the time of data collection. The bases for processing this Personal Information are Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”).
• • EEA/UK/Swiss: for other non-child features, what is collected will be evident at collection Data Access & Collection
• If you opt-in to the Contact Importer feature, you consent to sharing with Roblox the first and last names and phone numbers of your contacts in your address book on your mobile phone, either at the time you register for our Service or otherwise. We do so to help you connect with your friends on our Service. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”).
• • EEA/UK/Swiss: Contact Importer is opt-in, though Roblox cites contract rather than consent as its legal basis Data Access & Collection
• Interacting with our experiences. To improve your experience and support our safety efforts, we collect information about how you interact with the Services and we connect this information with your account. For example, we may collect information from a user's game state to detect violations of our Terms and to improve our ability to detect such violations; collect information about your behavior when you interact with your device for security and safety purposes; collect information from your search history to give you similar recommendations; share information like your username and transaction details to the UGC creator or subsequent owners, if you acquire a limited item if you purchase, share, trade, or otherwise engage in a transaction involving UGC. The bases for processing this Personal Information are Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”) and f (“legitimate interest”). We may use data collected from your interaction with our experiences for safety or moderation purposes on the basis of Article 6 sec. 1 sent.1 lit. f ("legitimate interest").
• • EEA/UK/Swiss: Roblox links gameplay, device behavior and search history to your account Linking & Identification

Competitions, promotions, and research

• When you respond to or participate in voluntary research or surveys or studies. These surveys may collect information about your likes and dislikes, experience interests and habits, general hobbies and interests, and other lifestyle information or preferences. These surveys may ask for Personal Information. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. a GDPR (“consent”).
• • EEA/UK/Swiss: research surveys rely on consent; contests use contact details for prizes Data Access & Collection
• Information relating to your participation in contests, competitions, sweepstakes, giveaways, prize draws or other promotions that we may run on our Service or sponsor from time to time. We may process certain contact information (such as your name, email address, and/or phone number) for prize fulfillment purposes, as well as other information or content needed for the specific promotion. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”).
• • EEA/UK/Swiss: research surveys rely on consent; contests use contact details for prizes Data Access & Collection

Advertising

• We process Personal Information to personalize the ads you see on Roblox. We use information we collect and receive from partners to decide which ads to show you on Roblox. To the extent these practices involve the processing of Personal Information and displaying personalized ads, the legal basis for the processing is Article 6 sec. 1 sent. 1 lit. a GDPR (“consent”). We do not show personalized ads to users under the age of 18 on Roblox. We process Personal Information to display non-personalized ads on Roblox. To the extent these practices involve the processing of Personal Information, the legal basis for processing is Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”).
• • EEA/UK/Swiss: personalized ads need your consent and are never shown to under-18s Use & Processing
• Roblox also may work with partners to directly show you ads on Roblox. To the extent these practices involve the processing of Personal Information to display personalized ads, the legal basis for the processing is Article 6 sec. 1 sent. 1 lit. a GDPR (“consent”). To the extent these practices involve the processing of Personal Information to display non-personalized ads, the legal basis for processing is Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”).
• • EEA/UK/Swiss: personalized ads need your consent and are never shown to under-18s Use & Processing
• Roblox will process information collected from or about you to measure and improve advertising effectiveness. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”).
• • EEA/UK/Swiss: ad measurement relies on Roblox's interest; marketing Roblox on other sites relies on consent Use & Processing
• To market our services on other sites and apps, for example, via social media platforms in order to bring new users to our websites and to maintain and increase our user base, we may process Personal Information. To the extent these practices involve the processing of Personal Information, the legal basis for the processing is Article 6 sec. 1 sent. 1 lit. a GDPR (“consent”).
• • EEA/UK/Swiss: ad measurement relies on Roblox's interest; marketing Roblox on other sites relies on consent Use & Processing
• If you choose to publish ads on Roblox, we collect additional information from you (such as name, email, address, financial information, business information, etc.) in order to create an ad account, onboard you to the relevant ad program, and send you invoices or information related to payment. The basis for processing this Personal Information is Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”). We may also retain transaction details and purchase and payment history. The legal basis for processing these Personal Information is our legitimate interest in being able to resolve subsequent disputes and inquiries, Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”). We also collect and retain your information to comply with our legal obligations, including our obligations under tax laws. The basis for processing this Personal Information is Article 6 sec. 1 sent. 1 lit. c GDPR (“legal obligation”).
• • EEA/UK/Swiss: advertiser data is kept for disputes and tax obligations Charges & Financial Obligations

If you’re a developer or creator

• Information required for participating in our Roblox Developer Exchange Program, like the IRS W-9 form (for U.S. taxpayers) or W-8 form (for non-U.S. taxpayers). The legal basis for this processing is Article 6 sec.1 sent. 1 lit. f GDPR (“legitimate interest”) with regard to U.S. law requirements. It is our legitimate interest to comply with the legal requirements, especially with regard to U.S. anti-money laundering laws.
• • EEA/UK/Swiss: Developer Exchange tax forms are processed to meet US anti-money-laundering rules Charges & Financial Obligations

Other purposes for collecting your information

We collect and process Personal Information for other legitimate purposes including the following. We collect and process data to let you manage your account and our services, to make things better for you, and to protect you by keeping our platform safe and secure. The legal basis for this processing is Article 6 sec.1 sent. 1 lit. f GDPR (“legitimate interest”). We also use data to comply with law and our policies. The legal basis for this processing is Article 6 sec.1 sent. 1 lit. b GDPR (“performance of a contract”) and Article 6 sec.1 sent. 1 lit. b GDPR (“legal obligation”).

• EEA/UK/Swiss: account management, improvement and safety rely on Roblox's interest; compliance on contract and law Legal Rights & Agreement Rules

On our corporate websites or in job applications

• Information relating to a job application made by you, like your name, email address, employment details, CV, resume or other details of your employment history sent by you. We will process this information to process and respond to your job application. If you engage with Roblox in an immersive space for prospective employees, such as the Roblox Career Center, such a space may be recorded in order to provide the experience. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. b GDPR (“necessary for entering into an employment contract with us”).
• • EEA/UK/Swiss: job application data is processed to handle your application Data Access & Collection

Automated Decision-Making

• EEA/UK/Swiss: Roblox says it makes no automated decisions with legal or similarly significant effects Use & Processing

Please note that we do not use your Personal Information for automated decision making which produces legal effects concerning you or similarly significantly affects you.

• EEA/UK/Swiss: Roblox says it makes no automated decisions with legal or similarly significant effects Use & Processing

Data Sharing

Roblox may share users’ information, including Personal Information like billing information or usernames, with our third-party agents, contractors, or service providers who are hired to perform services on Roblox’s behalf.

• EEA/UK/Swiss: billing details and usernames may go to named service providers acting for Roblox Sharing & Disclosure

These providers may operate or support certain functions of the Service. Below is an illustrative list of functions for which we may use third party service providers and the names of the providers we may use to perform these functions:

• EEA/UK/Swiss: billing details and usernames may go to named service providers acting for Roblox Sharing & Disclosure

• Account Integrity and Security (e.g., Persona);
• • EEA/UK/Swiss: billing details and usernames may go to named service providers acting for Roblox Sharing & Disclosure
• Analytics services (e.g., Google LLC);
• • EEA/UK/Swiss: billing details and usernames may go to named service providers acting for Roblox Sharing & Disclosure
• User Acquisition services (e.g., AppsFlyer);
• • EEA/UK/Swiss: billing details and usernames may go to named service providers acting for Roblox Sharing & Disclosure
• Community filtering and moderation services;
• • EEA/UK/Swiss: billing details and usernames may go to named service providers acting for Roblox Sharing & Disclosure
• Customer support services;
• • EEA/UK/Swiss: billing details and usernames may go to named service providers acting for Roblox Sharing & Disclosure
• Surveys and promotions (e.g., Reach3);
• • EEA/UK/Swiss: billing details and usernames may go to named service providers acting for Roblox Sharing & Disclosure
• Billing services and payment gateway providers (e.g., Kount, Worldpay, PayPal, Incomm, Blackhawk, Google, Apple, Amazon, Windows Store, Xbox, Playstation, Meta Quest, Xsolla); and
• • EEA/UK/Swiss: billing details and usernames may go to named service providers acting for Roblox Sharing & Disclosure
• Hosting and content delivery network services (e.g., AWS, Equinix, CenturyLink, YouTube, Vimeo).
• • EEA/UK/Swiss: service providers, including hosting, act under data processing agreements and only for their tasks Sharing & Disclosure

The legal basis for this data transfer and processing activity is Article 28 of GDPR in conjunction with the data processing agreements we concluded with respective third-party agents. These agents and contractors are only allowed to use the information shared with them only for the specific tasks they’ve been hired to do and consistent with this Privacy Policy, and for no other purposes. Roblox takes steps such that all service providers with access to Personal Information are capable of protecting the information we share with them.

• EEA/UK/Swiss: service providers, including hosting, act under data processing agreements and only for their tasks Sharing & Disclosure

Further, the creators of the experiences you use or content you interact with will have access to your username, display name, user ID, game metrics, UGC transaction details, and your regional location (which we base on your IP address). We do not share your IP address with the creators. We provide creators with the regional location of players to determine their player base and make sure their experiences meet the legal requirements of the country you live in. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”), Article 6 sec. 1 sent. 1 lit. c (“compliance with legal obligation”) in compliance with the respective EEA or Member State law and lit. f (“legitimate interest”) GDPR. It is the creators’ legitimate interest to comply with non-EEA legal obligations.

• EEA/UK/Swiss: creators get your username, metrics and region partly so they can meet non-EEA legal duties Sharing & Disclosure

In accordance with applicable laws, Roblox may disclose information collected from or about you with advertisers and/or advertising measurement companies to select advertisements for you, or measure and improve advertising effectiveness. The legal basis for disclosing information to third party advertising partners is Article 6 sec. 1 sent. 1 lit. a(“consent”). Data disclosed for advertising measurement purposes includes contact identifiers and device identifiers. The legal basis for this processing activity is Article 6 sec. sent. 1 lit. f (“legitimate interest”).

• EEA/UK/Swiss: Roblox discloses your data to advertisers only with consent; measurement uses identifiers on its interest Sharing & Disclosure

If you directly interact with a Commerce Provider to purchase a Commerce Product(s) on Roblox, Roblox and the Commerce Provider may need to exchange information about your purchase in order to fulfill the transaction. This involves Roblox or the Commerce Provider creating a transaction identifier that allows each party to confirm certain information about the transaction, such as whether a purchase has been completed. The legal basis for data sharing required to facilitate a purchase you make through a fulfillment partner is Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”).

• EEA/UK/Swiss: purchase details exchanged with Commerce Providers rest on contract Sharing & Disclosure

Legal disclosure

• EEA/UK/Swiss: Roblox may give your data and messages to authorities on legal process or on its own safety assessment Sharing & Disclosure

We may disclose Personal Information about you, including the content of your communications on the Service, to comply with legal process, including court orders and subpoenas, served on our Service, for example, where consistent with Roblox's obligations under the Digital Services Act, Article 18 and Information notices issued under the UK Online Safety Act. In addition, we also may disclose Personal Information about you, including content, in response to a request from law enforcement agencies, regulators, or other public agencies (including schools or children services), if we believe that there is a risk to user safety or security, for legal reasons, or to prevent a crime, in accordance with Section 4 of the Roblox Privacy and Cookie Policy. The legal basis for such disclosure is Article 6 sec. 1 sent. 1 lit. c (“compliance with legal obligation”) in compliance with the respective EEA or Member State law and lit. f (“legitimate interest”) GDPR. It is our legitimate interest to comply with the legal requirements of U.S. law. Further, we have a legitimate interest in these purposes.

• EEA/UK/Swiss: Roblox may give your data and messages to authorities on legal process or on its own safety assessment Sharing & Disclosure

Storage and international transfer of your Personal Information

Roblox is based in the U.S. Your Personal Information that we collect is sent to and stored on secure servers located in the United States of America. Such storage is necessary in order to process the information. Some of our agents and third-party service providers are located outside the European Economic Area, e.g. the United States. The data protection laws of the United States or other countries may not be as comprehensive or equivalent to those in your country of residence. Wherever we transfer your Personal Information, we will take reasonable steps so that your privacy rights continue to be protected, e.g. conclude the [EU Standard Contractual Clauses](https://commission.europa.eu/publications/standard-contractual-clauses-international-transfers_en) with third parties.

• EEA/UK/Swiss: your data is stored in the US, with Standard Contractual Clauses as an example safeguard Sharing & Disclosure

Your rights as a Data Subject

• EEA users can ask for access to their data, have it corrected, deleted or restricted, and withdraw consent Account & Service Control

If you are a user based in the European Economic Area, you may be entitled to exercise some or all of the following rights:

• EEA users can ask for access to their data, have it corrected, deleted or restricted, and withdraw consent Account & Service Control

• Request (i) information whether your Personal Information is retained and (ii) access to or duplicates of your Personal Information retained, including the purposes of the processing, the categories of Personal Information concerned, and the data recipients as well as potential retention periods;
• • EEA users can ask for access to their data, have it corrected, deleted or restricted, and withdraw consent Account & Service Control
• Request rectification, removal or restriction of your Personal Information, e.g. because (i) it is incomplete or inaccurate, (ii) it is no longer needed for the purposes for which it was collected, or (iii) the consent on which the processing was based has been withdrawn;
• • EEA users can ask for access to their data, have it corrected, deleted or restricted, and withdraw consent Account & Service Control
• Refuse to provide and – without impact to data processing activities that have taken place before such withdrawal – withdraw your consent to processing of your Personal Information at any time;
• • EEA users can ask for access to their data, have it corrected, deleted or restricted, and withdraw consent Account & Service Control
• Object, on grounds relating to your particular situation, to processing of your Personal Information, in case such processing is either based on our or a third party’s legitimate interests or on a performance of a task carried out in the public interest. In this case, please provide us with information about your particular situation. After the assessment of the facts presented by you we will either stop processing your Personal Information or present you our compelling legitimate grounds for an ongoing processing;
• • EEA users can object to interest-based processing and direct marketing, and take their data elsewhere Account & Service Control
• Object to the use of your Personal Information for direct marketing at any time;
• • EEA users can object to interest-based processing and direct marketing, and take their data elsewhere Account & Service Control
• Request (i) to receive the Personal Information concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and (ii) to transmit those data to another controller without hindrance from our side. Where technically feasible you shall have the right to have the Personal Information transmitted directly from us to another controller.
• • EEA users can object to interest-based processing and direct marketing, and take their data elsewhere Account & Service Control
• You may (i) exercise the rights referred to above, (ii) pose any questions, or (iii) make any complaints regarding our data processing by contacting us under the contact details set out above in Sec. 1.
• • EEA users exercise rights through the contacts in Section 1 and may complain to regulators or go to court Account & Service Control

Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data protection regulators.

• EEA users exercise rights through the contacts in Section 1 and may complain to regulators or go to court Account & Service Control

If you live in Brazil

• Brazil: Section 7 lists the categories and purposes of processing for Brazilian users Legal Rights & Agreement Rules

Categories of Personal Information and Data Processing Purposes

In the course of visiting our websites and apps, and/or using our services and products, we may process the following Personal Information:

• Brazil: Section 7 lists the categories and purposes of processing for Brazilian users Legal Rights & Agreement Rules

Setting up a Roblox account

• Username and password to create your account.
• • Brazil: account, verification and phone data; friend suggestions by phone need explicit consent Data Access & Collection
• Email addresses and other information you provided us with for added verification and/or to enable certain features. Roblox has a legitimate interest in providing a safe and secure Service, especially to protect children.
• • Brazil: account, verification and phone data; friend suggestions by phone need explicit consent Data Access & Collection
• If you choose to provide a phone number, we will use the phone number for security and account access purposes, which will allow you to log in via mobile and recover a lost or forgotten password. You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Roblox or its service provider for the duration of your business relationship, solely to help them identify you or your wireless device and to prevent fraud. We have a legitimate interest in enabling you to use our Services via your mobile device, ensuring security, and preventing fraud. Additionally, with your explicit and informed consent, we may use your phone number to recommend you as a friend to others using Roblox.
• • Brazil: account, verification and phone data; friend suggestions by phone need explicit consent Data Access & Collection

Purchases on Roblox

• Billing and payment information, when you participate in Developer Exchange or purchase Robux or premium subscriptions on behalf of yourself or another user, including your name, billing address, credit card or other payment information and billing information. You may choose to save information such as your credit card number through a third-party payment provider; in such cases the information is not stored by Roblox; it is stored with the third-party partner. We may also collect billing addresses and retain transaction details and purchase and payment history. If you purchase Robux on behalf of another Roblox user, we collect contact information, such as email or phone number, in order to communicate with you about the transaction.
• • Brazil: Roblox keeps billing addresses, transaction details and payment history Charges & Financial Obligations

Posting content

• Comments or messages you post or transmit on Roblox via public chats, forums, group walls, personal post, etc. We process this information to monitor, filter and moderate this information for the purposes of being able to remove profanity, Personal Information, and other inappropriate conversations. Additionally, we may use pre-filtered comments and messages for other purposes such as training and improving our filter technology. Please note that any Personal Information submitted by you in forums and similar means offered by us is available to anyone who has access to this forum including other users. The Personal Information posted by you can be read, collected or used by other users of these forums and could be used to send unsolicited messages.
• • Brazil: your posts are moderated and may train Roblox's filters; forum posts are visible to other users Use & Processing

Asking questions or getting technical support

• Information relating to contacting our customer service, e.g. when you report a problem, submit questions, concerns or comments. We may process your email address, your name and information relating to your inquiry or concern in order to respond to your communications, fulfill your requests, or provide other customer support.
• • Brazil: support requests use your email, name and inquiry details Data Access & Collection

Using Roblox Features

Social media links you add to your account.Information relating to your use of or interaction with third party plug-ins, e.g. social plugins from Google, Facebook or Twitter. When you use these features, certain information from your social media accounts may be accessed by or shared with Roblox, and likewise, certain information about your use of Roblox may be posted to your profile on those platforms. If you use your Roblox credentials to sign in to a third-party website or service, and later delete your Roblox account, you may lose access to such third-party website or service.

• Brazil: social plugins may share data both ways, including posting your Roblox activity to your social profile Linking & Identification

• When you use audio features from Roblox, we may collect, process, and store your audio recording to enable voice services and make Roblox safer. We will not engage in training or product improvement with private server voice chat recordings of Brazil users. With your consent, we will use voice recordings to inform training and product improvement.
• • Brazil: voice recordings train Roblox systems only with consent, and never Brazil private-server chats Use & Processing
• When you request or agree to location-based services (users 13 years old and older), we may collect and track geolocation information so that we can offer services that depend on us knowing where you are. Examples are personalizing content or personalized advertising for users 18 years old and older. We collect this information by using an identifier on your device or browser so that we can recognize you each time you return. To stop us collecting your location information, you can update your device settings, stop using the service, or uninstall our mobile apps.
• • Brazil: opt-in location tracking (13+) can personalize content and adult ads; VR movement is not stored Data Access & Collection
• If you join our experiences on a VR platform, we will collect your physical movement information in order to replicate your movement in the experience. This information is only used to provide the Service and is not stored.
• • Brazil: opt-in location tracking (13+) can personalize content and adult ads; VR movement is not stored Data Access & Collection
• If you join a virtual event hosted by a Creator, data such as your username, email, and Roblox user ID may be shared with the third-party platform that hosts events. Such data is used to allow you to log in to the experience. Your activity during a Creator Event is subject to the third party platform’s privacy policy as well as the [Roblox Community Standards](https://en.help.roblox.com/hc/articles/203313410).
• • Brazil: event hosts get your username, email and ID; camera content is stored for the feature Data Access & Collection
• Information required for additional features that require the use of your camera or upload content, including photos or videos, that contains your Personal Information. If you decide to use these features and upload content, we will collect, process, and store that content to accomplish the purpose of the feature. For more information, please refer to the [Roblox Facial Animation Privacy Notice](https://en.help.roblox.com/hc/articles/8064749848980)and [Roblox Facial Media Capture Privacy Notice](https://en.help.roblox.com/hc/articles/4412863575316).
• • Brazil: event hosts get your username, email and ID; camera content is stored for the feature Data Access & Collection
• Information required for other features or activities, which may be available to our users other than children. We may offer other features or activities on our Services from time to time, and you may be able to submit or upload Personal Information in connection with such features. The data being collected for such features and their intended uses will be evident at the time of data collection.
• • Brazil: event hosts get your username, email and ID; camera content is stored for the feature Data Access & Collection
• If you opt-in to the Contact Importer feature, you consent to sharing with Roblox the first and last names and phone numbers of your contacts in your address book on your mobile phone, either at the time you register for our Service or otherwise. We do so to help you connect with your friends on our Service.
• • Brazil: Contact Importer is opt-in; gameplay, device behavior and search history are linked to your account Linking & Identification
• Interacting with our experiences. To improve your experience and support our safety efforts, we collect information about how you interact with the Services and we connect this information with your account. For example, we may collect information from a user's game state to detect violations of our Terms and to improve our ability to detect such violations; collect information about your behavior when you interact with your device for security and safety purposes; collect information from your search history to give you similar recommendations; share information like your username and transaction details to the UGC creator or subsequent owners, if you acquire a limited item if you purchase, share, trade, or otherwise engage in a transaction involving UGC.
• • Brazil: Contact Importer is opt-in; gameplay, device behavior and search history are linked to your account Linking & Identification

Competitions, promotions, and research

• When you respond to or participate in voluntary research or surveys or studies. These surveys may collect information about your likes and dislikes, experience interests and habits, general hobbies and interests, and other lifestyle information or preferences. These surveys may ask for Personal Information.
• • Brazil: voluntary surveys may ask for Personal Information; contests use contact details for prizes Data Access & Collection
• Information relating to your participation in contests, competitions, sweepstakes, giveaways, prize draws or other promotions that we may run on our Service or sponsor from time to time. We may process certain contact information (such as your name, email address, and/or phone number) for prize fulfillment purposes, as well as other information or content needed for the specific promotion.
• • Brazil: voluntary surveys may ask for Personal Information; contests use contact details for prizes Data Access & Collection

Advertising

• We process Personal Information to display ads on Roblox. We use information we collect and receive from partners to decide which ads to show you on Roblox. Depending on where you live, Roblox also may work with partners to directly show you ads on Roblox. We do not show personalized ads to users under the age of 18 on Roblox.
• • Brazil: Roblox uses data to choose ads, measure them and market itself elsewhere; no personalized ads under 18 Use & Processing
• Roblox will process information collected from or about you to measure and improve advertising effectiveness.
• • Brazil: Roblox uses data to choose ads, measure them and market itself elsewhere; no personalized ads under 18 Use & Processing
• To market our services on other sites and apps, for example, via social media platforms in order to bring new users to our websites and to maintain and increase our user base, we may process Personal Information.
• • Brazil: Roblox uses data to choose ads, measure them and market itself elsewhere; no personalized ads under 18 Use & Processing
• When you choose to create an Ad Account, we may collect additional information for your account (such as name, email, address, business information, etc.) in order to create an account. We may also retain transaction details and purchase and payment history.
• • Brazil: Roblox uses data to choose ads, measure them and market itself elsewhere; no personalized ads under 18 Use & Processing

If you’re a developer or creator

• Information required for participating in our Roblox Developer Exchange Program, like the IRS W-9 form (for U.S. taxpayers) or W-8 form (for non-U.S. taxpayers). It is our legitimate interest to comply with the legal requirements, especially with regard to U.S. anti-money laundering laws.
• • Brazil: Developer Exchange tax forms are processed to meet US anti-money-laundering rules Charges & Financial Obligations

Other purposes for collecting your information

• Login information, which may include your IP address, device type, username, password, date and time of your visit, information on your browser version, information on your operating system, including language settings, MAC addresses, and User ID. We will process this information to provide you with our Service. It is in our legitimate interest to guarantee the Services’ stability and security.
• • Brazil: login data includes IP address, device and browser details and MAC addresses Data Access & Collection
• Account information, e.g. information such as your name, username, login and password details, regional location information, user-generated content, contact details that you choose to provide to us, and other Personal Information that are used for participating in the Service we are offering. We process this information to provide our Services to you.
• • Brazil: login data includes IP address, device and browser details and MAC addresses Data Access & Collection

On our corporate websites or in job applications

• Information relating to a job application made by you, like your name, email address, employment details, CV, resume or other details of your employment history sent by you. If you engage with Roblox in an immersive space for prospective employees, such as the Roblox Career Center, such a space may be recorded in order to provide the experience. We will process this information to process and respond to your job application.
• • Brazil: job application data is processed to handle your application Data Access & Collection

Automated Decision-Making

• Brazil: Roblox says it makes no automated decisions with legal or similarly significant effects Use & Processing

Please note that we do not use your Personal Information for automated decision making which produces legal effects concerning you or similarly significantly affects you.

• Brazil: Roblox says it makes no automated decisions with legal or similarly significant effects Use & Processing

Data Sharing

Roblox may share users’ information, including Personal Information like billing information or usernames, with our third-party agents, contractors, or service providers who are hired to perform services on Roblox’s behalf.

• Brazil: billing details and usernames may go to named service providers limited to their tasks Sharing & Disclosure

These providers may operate or support certain functions of the Service. Below is an illustrative list of functions for which we may use third party service providers and the names of the providers we may use to perform these functions:

• Brazil: billing details and usernames may go to named service providers limited to their tasks Sharing & Disclosure

• Account Integrity and Security (e.g., Persona);
• • Brazil: billing details and usernames may go to named service providers limited to their tasks Sharing & Disclosure
• Analytics services (e.g., Google LLC);
• • Brazil: billing details and usernames may go to named service providers limited to their tasks Sharing & Disclosure
• User Acquisition services (e.g., AppsFlyer);
• • Brazil: billing details and usernames may go to named service providers limited to their tasks Sharing & Disclosure
• Community filtering and moderation services;
• • Brazil: billing details and usernames may go to named service providers limited to their tasks Sharing & Disclosure
• Customer support services;
• • Brazil: billing details and usernames may go to named service providers limited to their tasks Sharing & Disclosure
• Surveys and promotions (e.g., Reach3);
• • Brazil: billing details and usernames may go to named service providers limited to their tasks Sharing & Disclosure
• Billing services and payment gateway providers (e.g., Kount, Worldpay, PayPal, Incomm, Blackhawk, Google, Apple, Amazon, Windows Store, Xbox, Playstation, Meta Quest, Xsolla); and
• • Brazil: billing details and usernames may go to named service providers limited to their tasks Sharing & Disclosure
• Hosting and content delivery network services (e.g., AWS, Equinix, CenturyLink, YouTube, Vimeo).
• • Brazil: billing details and usernames may go to named service providers limited to their tasks Sharing & Disclosure

These agents and contractors are only allowed to use the information shared with them only for the specific tasks they’ve been hired to do and consistent with this Privacy Policy, and for no other purposes. Roblox takes steps such that all service providers with access to Personal Information are capable of protecting the information we share with them.

• Brazil: billing details and usernames may go to named service providers limited to their tasks Sharing & Disclosure

Further, the creators of the experiences you use or content you interact with will have access to your username, display name, user ID, game metrics, UGC transaction details, and your regional location (which we base on your IP address). We do not share your IP address with the creators. We provide creators with the regional location of players to determine their player base and make sure their experiences meet the legal requirements of the country you live in.

• Brazil: creators see your username, metrics and region; advertisers may get contact and device identifiers Sharing & Disclosure

In accordance with applicable laws, Roblox may disclose information collected from or about you with advertisers and/or advertising measurement companies to select advertisements for you, or measure and improve advertising effectiveness. Data disclosed for this purpose includes contact identifiers and device identifiers.

• Brazil: creators see your username, metrics and region; advertisers may get contact and device identifiers Sharing & Disclosure

If you directly interact with a Commerce Provider to purchase a Commerce Product(s) on Roblox, Roblox and the Commerce Provider may need to exchange information about your purchase in order to fulfill the transaction. This involves Roblox or the Commerce Provider creating a transaction identifier that allows each party to confirm certain information about the transaction, such as whether a purchase has been completed.

• Brazil: creators see your username, metrics and region; advertisers may get contact and device identifiers Sharing & Disclosure

Legal disclosure

• Brazil: Roblox may give your data and messages to authorities on legal process or its own safety assessment Sharing & Disclosure

We may disclose Personal Information about you, including the content of your communications on the Service, to comply with legal process, including court orders and subpoenas, served on our Service. In addition, we also may disclose Personal Information about you, including content, in response to a request from law enforcement agencies, regulators, or other public agencies (including schools or children services), if we believe that there is a risk to user safety or security, for legal reasons, or to prevent a crime, in accordance with Section 4 of the Roblox Privacy and Cookie Policy.

• Brazil: Roblox may give your data and messages to authorities on legal process or its own safety assessment Sharing & Disclosure

Storage and international transfer of your Personal Information

Roblox is based in the U.S. Your Personal Information that we collect is sent to and stored on secure servers located in the United States of America. Such storage is necessary in order to process the information.

• Brazil: your data is stored in the US under a transfer mechanism recognized by Brazilian law Sharing & Disclosure

Some of our agents and third-party service providers are located outside of Brazil, e.g. the United States. The data protection laws of the United States or other countries may not be as comprehensive or equivalent to those in Brazil. Wherever we transfer your Personal Information, we will take reasonable steps so that we rely on a legitimate international transfer mechanism, as set out in Brazilian data protection laws.

• Brazil: your data is stored in the US under a transfer mechanism recognized by Brazilian law Sharing & Disclosure

Your rights as a Data Subject

As a data subject located in Brazil, you have rights regarding your Personal Information. We provide mechanisms, as detailed below, so that you have clarity and transparency in exercising your rights. As a data subject, you have the following rights:

• Brazil: you can confirm, access, correct, delete, port and object to processing of your data under the LGPD Account & Service Control

• Confirm whether or not we process your Personal Information
• • Brazil: you can confirm, access, correct, delete, port and object to processing of your data under the LGPD Account & Service Control
• Access your Personal Information
• • Brazil: you can confirm, access, correct, delete, port and object to processing of your data under the LGPD Account & Service Control
• Correct incomplete, inaccurate, or outdated Personal Information
• • Brazil: you can confirm, access, correct, delete, port and object to processing of your data under the LGPD Account & Service Control
• Anonymize, block or delete unnecessary, excessive Personal Information or data processed in non-compliance with LGPD
• • Brazil: you can confirm, access, correct, delete, port and object to processing of your data under the LGPD Account & Service Control
• Port your Personal Information to another service provider, upon express request and subject to our trade secrets, in accordance with the regulations of the supervisory authority
• • Brazil: you can confirm, access, correct, delete, port and object to processing of your data under the LGPD Account & Service Control
• Delete Personal Information processed under your consent if it is withdrawn, when applicable
• • Brazil: you can confirm, access, correct, delete, port and object to processing of your data under the LGPD Account & Service Control
• Request information about public and private entities with which we shared your Personal Information
• • Brazil: you can confirm, access, correct, delete, port and object to processing of your data under the LGPD Account & Service Control
• Request information about the possibility of not providing consent and about the consequences of doing so
• • Brazil: you can confirm, access, correct, delete, port and object to processing of your data under the LGPD Account & Service Control
• Withdraw your consent, where applicable
• • Brazil: you can confirm, access, correct, delete, port and object to processing of your data under the LGPD Account & Service Control
• Request information about with whom we share your Personal Information
• • Brazil: you can confirm, access, correct, delete, port and object to processing of your data under the LGPD Account & Service Control
• Object to processing activities that violates LGPD’s provisions
• • Brazil: you can confirm, access, correct, delete, port and object to processing of your data under the LGPD Account & Service Control

Before responding to any of your requests, we may ask you to provide us with some information to confirm your identity. We will only respond to your request after validating your identity.

• Brazil: Roblox verifies your identity before answering a rights request Account & Service Control

Please also note that these rights are not absolute and may not apply in certain circumstances. For example, we may continue to process and retain Personal Information regardless of your request to delete, object, block or anonymize it, to comply with legal, contractual and/or regulatory obligations, and to protect and exercise rights, including in judicial, administrative and arbitration proceedings, and as otherwise required by law. To exercise your rights or ask questions, you can contact us by completing this [Customer Support Form](https://www.roblox.com/support). To appeal a decision about your privacy rights, please contact our Brazilian Data Protection Officer by emailing dpo.roblox@leonardi.adv.br, or otherwise reaching out to us as described in Section 1.

• Brazil: rights are not absolute, and you can appeal privacy decisions to the Brazilian DPO Account & Service Control

AR - سياسة الخصوصية وملفات تعريف الارتباط الخاصة بـ Roblox 20261101.pdf

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NL - Privacy- en cookiebeleid van Roblox 20261101.pdf

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PL - Zasady ochrony prywatności i dotyczące plików cookie Roblox 20260430.pdf

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