Roblox Community Standards

Roblox · Official agreement

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5 of 54 cards in Account & Service Control

Account & Service Control · Context

Accounts, settings and controls vary by region; chat may be disabled; no video chat anywhere

Roblox states up front that accounts, settings and controls vary by region. Chat and voice chat may be disabled in a user's region. Video chat is not available in any region. This notice qualifies every later rule that mentions chat or voice: a feature a rule addresses may not exist for a given user.

Supporting quotations

Please be aware that Roblox accounts, settings, and controls vary by region. Chat/Voice Chat may be disabled in your region. Video Chat is not available in any region.

Qualifications & exceptions

  • Which regions have chat or voice chat disabled is not stated.
  • The statement is about availability of features, not about the rules that follow, which apply regardless of region unless the feature is absent.

Not stated here

  • The document does not identify the regions or the controls that differ.

Cross-references

Account & Service Control · Company practice

Violations: action against content and creator accounts; authorities involved when offline safety is at risk

If Roblox finds users or content breaking these rules, it says it will take action against that content and against the accounts of those who created it. The kind of action (removal, warning, suspension, ban) is not specified here. Where someone's safety is at risk offline, Roblox says it will work closely with the relevant authorities. This is the general enforcement statement; later sections add specific cases, such as self-harm threats and off-platform egregious behavior.

Supporting quotations

If we find users or content that are breaking these rules, we’ll take action against that content and the accounts of those who created it. In cases where someone’s safety is at risk offline, we’ll work closely with the relevant authorities to keep everyone safe.

Qualifications & exceptions

  • Action is tied to a finding that rules are being broken; the specific sanctions are not listed in this document.
  • Cooperation with authorities is tied to offline safety risk.

Not stated here

  • Which authorities, and what information is shared with them, is not stated.

Account & Service Control · User right or choice

Users asked to report with the Report Abuse tool; Terms of Use hold the formal legal terms

Roblox acknowledges that enforcement is imperfect and asks users who see something that might violate the rules, or that makes them feel unsafe, to use the 'Report Abuse' tool. The 'more formal legal side' is in the Terms of Use, which are referenced but not supplied; the Community Standards do not themselves state the legal terms.

Supporting quotations

If you ever see something that you think might violate these rules or otherwise makes you feel unsafe, please use our 'Report Abuse' tool to let us know.
If you want to dive into the more formal legal side of things, our Terms of Use are always there for you to read.

Qualifications & exceptions

  • Reporting is a request ('please use'), not an obligation on users.
  • Roblox describes its enforcement as best efforts where 'things slip through the cracks'.

Not stated here

  • The Terms of Use are linked but not supplied; how the Standards and the Terms interact is not analyzed here.

Account & Service Control · Company practice

Off-platform behavior: Roblox may act against accounts and content on credible evidence of egregious conduct

If Roblox has credible evidence that a user committed egregious behavior outside the platform, it may take action against that user's account and content. Examples given are association with organized crime or terrorist or extremist organizations; harassment, bullying, discrimination or otherwise harming people outside of Roblox; and being charged or convicted of certain egregious crimes, engaging in certain illegal activities, or encouraging others to do so. The rule is discretionary ('may'), requires credible evidence, and its list is expressly non-exhaustive. Being charged, not only convicted, is enough to fall within the example.

Supporting quotations

Harmful Off-Platform Speech or Behavior
If Roblox has credible evidence of the commission of egregious behavior by our users outside the platform, we may take action against those users’ accounts and content. Such egregious behavior includes but it not limited to:
Association with organized crime, or terrorist or extremist organizations
Harassment, bullying, discrimination, or otherwise harming people outside of Roblox
Being charged or convicted of certain egregious crimes, engaging in certain illegal activities, or encouraging others to do so

Qualifications & exceptions

  • Requires credible evidence of egregious behavior; action is discretionary.
  • 'Certain egregious crimes' and 'certain illegal activities' are not specified.
  • The list 'includes but it not limited to' the three items (sic in source).

Not stated here

  • What counts as credible evidence and which crimes qualify are not stated.

Cross-references

Account & Service Control · Company practice

Non-compliant ad integrations: content removal, game suspension or account suspension, among other penalties

Any Ad Integration that does not comply with the registration process and the Advertising Integrations Policy may be subject to removal of the content, suspension of the game, or suspension of the associated accounts, 'among other penalties'. The consequences are discretionary and the list is open-ended.

Supporting quotations

Any Ad Integration that does not comply with the new process and policy may be subject to removal of the content, suspension of the game, or suspension of the associated accounts, among other penalties.

Qualifications & exceptions

  • Penalties are possible ('may be subject to'), not automatic, and the list is not exhaustive.

Not stated here

  • What the 'other penalties' are is not stated.

Cross-references