Roblox Community Standards

Roblox · Official agreement

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13 of 54 cards in Charges & Financial Obligations

Charges & Financial Obligations · Restriction or exception

Fundraising for political figures and entities is prohibited

In addition to the discussion and depiction ban, Roblox prohibits fundraising for political figures and entities as defined in the preceding list (c25). The definition is the one in c25: officials, candidates, parties and their affiliated organizations, and specific races.

Supporting quotations

We also prohibit fundraising for political figures and entities as defined above.

Qualifications & exceptions

  • 'As defined above' ties the scope to the political figures and entities list in c25.

Cross-references

Charges & Financial Obligations · Restriction or exception

Fraud in the Roblox economy: stolen payment methods, unpaid invoices, refund abuse, third-party Robux trading

Under the Roblox Economy heading, Roblox says it takes fraud on the platform and in the virtual economy seriously, and that misuse of payment systems or Robux may result in moderation. The listed cases are: using a stolen or false payment method to pay for Robux, virtual content or other Roblox services; failing to pay invoices for Roblox resources consumed by your content or engagement with it; abusing refund or chargeback requests to acquire Robux, virtual content or services without paying in full; and using third-party services to buy, sell, trade or give away Robux, which does not apply to Roblox gift cards. The list continues in the next packet (c36).

Supporting quotations

Roblox Economy
Fraud
Roblox takes fraud on the platform and in the virtual economy seriously, and the misuse of payment systems or Robux may result in moderation, including:
Using a stolen or false payment method to pay for Robux, virtual content, or other Roblox services.
Failing to pay invoices for Roblox resources consumed by your content or engagement with your content.
Abusing refund or chargeback requests to unfairly acquire Robux, virtual content, or other Roblox services without paying in full.
Using third-party services to buy, sell, trade, or give away Robux. This does not apply to Roblox gift cards.

Qualifications & exceptions

  • The third-party Robux item does not apply to Roblox gift cards.
  • Moderation is a possible outcome ('may result in'); the measures are not specified here.
  • The refund item targets 'abusing' refund or chargeback requests to avoid paying in full, not refund requests as such.

Not stated here

  • What 'moderation' means in this context (which account actions) is not stated.

Charges & Financial Obligations · Restriction or exception

Fraud (continued): no secondary-market account or item sales, group payout misuse, fee circumvention, bait-and-switch

The fraud list continues (see c35). Also treated as misuse of payment systems or Robux: engaging in off-platform, secondary-market transactions for account access or for virtual content from games or the Marketplace, except that account holders may sell or transfer the rights to the account's creations as part of a verifiable agreement; using the group payout system in a fraudulent or misleading manner, including to distribute funds for anything other than compensation for collaborative content development, or to evade financial penalties on your account for policy or Terms violations; circumventing Roblox payment systems or fees, including by giving users indirect benefits for purchasing content or packages in other Roblox properties or systems; and offering virtual content or functionality for Robux or other payment and then removing functionality for buyers without proper notice.

Supporting quotations

Engaging in off-platform, secondary market transactions for account access or virtual content from games or Marketplace. This does not apply to account holders selling or transferring the rights to the account’s creations as part of a verifiable agreement.
Using the group payout system in a fraudulent or misleading manner, including:
To distribute funds for anything other than compensation for collaborative content development
To evade financial penalties on your account for violations of our policies or Terms.
Circumventing Roblox payment systems or fees, including by providing users indirect benefits for purchasing content or packages in other Roblox properties or systems.
Offering virtual content or functionality in exchange for Robux or other payment, and removing functionality for buyers without proper notice.

Qualifications & exceptions

  • The secondary-market item does not apply to selling or transferring the rights to an account's creations under a verifiable agreement.
  • The group payout rule permits payouts that compensate collaborative content development.
  • The removal item is conditioned on removal 'without proper notice'; what proper notice is, is not defined.

Not stated here

  • 'Verifiable agreement' is not defined.

Cross-references

Charges & Financial Obligations · Restriction or exception

Promotional offers: no off-platform sales of on-platform items; bundled promotions need a contract with Roblox

Developers may not independently use off-platform services or products to sell on-platform items, including exclusive features or other in-game enhancements, for money or Robux, whether directly or as a bundle with another transaction or exchange. All off-platform commercial promotions bundled with on-platform rewards must be created in contractual agreement with Roblox. Details on acceptable promo codes and a form for requesting a contractual agreement are linked but not supplied.

Supporting quotations

Promotional Offers
Developers may not independently use off-platform services or products to sell on-platform items (including exclusive features or other in-game enhancements) for money or Robux, either directly or as a bundle with another transaction or exchange. All off-platform commercial promotions bundled with on-platform rewards must be created in contractual agreement with Roblox.

Qualifications & exceptions

  • The ban is on 'independently' selling; promotions under a contractual agreement with Roblox are the permitted route.
  • Covers sales 'either directly or as a bundle'.

Not stated here

  • The promo-code details page and the approval request form are linked but not supplied.

Charges & Financial Obligations · Permission or license

Commerce: Commerce Standards apply; eligible developers may sell physical products via authorized Shopify stores

Developers using the Commerce program and features must comply with the Commerce Standards, a separate linked document. Eligible developers may link to authorized Shopify stores to sell physical products within their games, and certain developers may also be eligible to bundle a digital reward with a user's purchase of their physical products. Eligibility criteria and the Commerce Standards are not part of this document.

Supporting quotations

Commerce
Developers leveraging our Commerce program and features must comply with the
may link to authorized Shopify stores in order to sell physical products within their game(s). Certain developers may also be eligible to bundle a digital reward with a user's purchase of their physical products.

Qualifications & exceptions

  • Only 'eligible' developers may link stores, and only 'authorized' Shopify stores.
  • Bundling a digital reward is limited to 'certain developers' who are eligible.

Not stated here

  • The Commerce Standards and the eligibility page are linked but not supplied.

Cross-references

Charges & Financial Obligations · Restriction or exception

Soliciting donations for charitable causes on Roblox is not allowed

Roblox does not allow its community to solicit donations for a charitable cause on Roblox. The examples are in-game prompts for users to donate Robux toward a crowdfunding campaign, claiming that a transaction is associated with a fundraiser, and stating to users that some amount of sales proceeds will go to a cause. The rule covers both direct solicitation and representations that a purchase supports a cause. A tip-jar style transaction is carved out separately (c40).

Supporting quotations

Soliciting Donations
We also do not allow our community to solicit donations for a charitable cause on Roblox, including:
In-game prompts for users to donate Robux toward a crowdfunding campaign
Claiming that a transaction is associated with a fundraiser
Stating to users that some amount of sales proceeds will be directed toward a cause

Qualifications & exceptions

  • Limited to donations 'for a charitable cause'.
  • The tip-jar note (c40) permits appreciation payments where the user clearly receives nothing in return.

Charges & Financial Obligations · Permission or license

Tip-jar transactions are allowed if it is clear the user receives nothing in return

As a note to the donations rule, developers may implement in-game Robux transactions that let users express appreciation of the game or reward a creator, such as a 'tip jar' feature, as long as it is clear to the user that they receive nothing in return for their payment. This is a permission conditioned on clarity about receiving nothing, and it concerns appreciation of the game or creator, not charitable causes.

Supporting quotations

Note: Developers may implement in-game Robux transactions for users to express appreciation of the game or generously reward a creator (e.g. a “tip jar” feature) as long as it is clear to the user that they receive nothing in return for their payment.

Qualifications & exceptions

  • Conditioned on it being clear to the user that they receive nothing in return.

Cross-references

Charges & Financial Obligations · Restriction or exception

Paid item trading: creators must gate trading with the IsPaidItemTradingAllowed PolicyService attribute

Some games let players buy items with Robux, or with in-game currencies that cost Robux, and trade those items in-game. Some users are ineligible to trade paid items under their local laws. Where paid item trading is available, creators must use the IsPaidItemTradingAllowed attribute of PolicyService to ensure paid item trading is only accessible to eligible users. The obligation falls on creators to implement the check; eligibility itself is determined by local law, which the document does not detail.

Supporting quotations

Paid Item Trading
Some games let players buy items with Robux or in-game currencies that cost Robux, and they also let players trade those items in-game. However, some users are ineligible to trade paid items based on their local laws.
If paid item trading is available in a game, creators must use the IsPaidItemTradingAllowed attribute of [PolicyService](https://create.roblox.com/docs/reference/engine/classes/PolicyService#GetPolicyInfoForPlayerAsync) to ensure paid item trading is only accessible by eligible users.

Qualifications & exceptions

  • Applies only if paid item trading is available in the game.
  • Eligibility depends on users' local laws, which are not specified.

Not stated here

  • Which jurisdictions make users ineligible is not stated; the PolicyService reference is linked but not supplied.

Charges & Financial Obligations · Context

Paid random items defined: Robux purchases with developer-set random odds, including capsules, enhancers and bundles

Paid random items are purchases made directly with Robux, or indirectly through in-game currencies acquired with Robux, that give the buyer a random outcome with odds defined by the developer. Examples are capsule-type items yielding one of several random outcomes; enhancement-type items applying a random effect to an existing item; combination-type items consumed or exchanged with other items to access random outcomes; and probability-modifier items that change the odds. Bundling a random item into a single paid pack or transaction makes the entire bundle a paid random item. More detail on item types is in the Creator Hub, which is not supplied.

Supporting quotations

Paid Random Items
Types of Paid Random Items
Paid random items are purchases made directly with Robux (or indirectly via in-game currencies acquired with Robux) that give the buyer a random outcome with odds defined by the developer. Examples of these include purchases of:
Capsule Type Items that result in one of multiple random outcomes
Enhancement Type Items that apply a random effect to an existing item
Combination Type Items that can be consumed or exchanged in combination with other items to access random outcomes
Probability Modifier Items that change the odds of random outcomes
More details on these item types and their variations can be found in
Note: Bundling several items including a random item into a single paid “pack” or single transaction would still make the entire bundle a paid random item.

Qualifications & exceptions

  • Indirect purchases through Robux-acquired in-game currency are included.
  • A bundle containing any random item is itself a paid random item.

Not stated here

  • The Creator Hub detail on item types is linked but not supplied.

Charges & Financial Obligations · Restriction or exception

Odds disclosure: numeric odds before purchase, modifiers explained, every outcome must give some benefit

For paid random items, the odds of receiving each possible outcome must be accurately and numerically disclosed to the eligible user before the moment of purchase. Paid items that affect the odds of random outcomes should be clearly explained before purchase. Every possible outcome must provide some benefit to the user; there cannot be an outcome in which the user simply loses their payment. The first and third rules are stated as requirements ('must'); the modifier explanation is stated with 'should'.

Supporting quotations

Odds Disclosures
The odds of receiving each possible outcome within the set of possibilities must be accurately and numerically disclosed to the eligible user before the moment of purchase.
Paid items that impact the odds of random outcomes should be clearly explained before the moment of purchase.
All possible outcomes for a paid random item must provide some benefit to the user; there cannot be a possible outcome which results in the user simply losing their payment.

Qualifications & exceptions

  • Disclosure must be numeric and accurate, and made before the moment of purchase.
  • The odds-modifier rule uses 'should', weaker than the 'must' of the disclosure and no-loss rules.

Charges & Financial Obligations · Restriction or exception

Ineligible users: creators must gate paid random items with the ArePaidRandomItemsRestricted attribute

Some Roblox users are ineligible to acquire paid random items. Creators offering paid random items in their game must use the ArePaidRandomItemsRestricted attribute of the PolicyService API to ensure these purchases are only accessible to eligible users. Best practices for alternative paths for ineligible users are in the Creator Hub, which is not supplied. The basis of ineligibility is not stated in this passage.

Supporting quotations

Ineligible Users
Some Roblox users are ineligible to acquire paid random items. Creators offering paid random items in their game must use the ArePaidRandomItemsRestricted attribute of PolicyService API to ensure these purchases are only accessible to eligible users. For best practices on alternative paths for ineligible users, review CreatorHub.

Qualifications & exceptions

  • The obligation applies to creators 'offering paid random items in their game'.

Not stated here

  • Why some users are ineligible is not stated here; the Creator Hub best practices are not supplied.

Charges & Financial Obligations · Restriction or exception

Peer trading of paid random items must be gated with IsPaidItemTradingAllowed, even for eligible buyers

If paid random items are available in a game, users who are eligible to acquire them may still be ineligible to trade them in-game. Creators who offer trading mechanisms for paid random items must use the IsPaidItemTradingAllowed attribute of the PolicyService API so that these purchases are tradeable only for eligible users. Eligibility to buy (c44) and eligibility to trade (c41) are separate checks.

Supporting quotations

Peer Trading
If paid random items are available in your game, users who are eligible to acquire them may still be ineligible to trade them in-game. Creators offering trading mechanisms for these paid random items in their game must use the IsPaidItemTradingAllowed attribute of [PolicyService API](https://create.roblox.com/docs/reference/engine/classes/PolicyService#GetPolicyInfoForPlayerAsync) to ensure these purchases are only tradeable for eligible users.

Qualifications & exceptions

  • Applies to creators offering trading mechanisms for paid random items.
  • Being eligible to acquire a paid random item does not make a user eligible to trade it.

Not stated here

  • The PolicyService API reference is linked but not supplied.

Cross-references

Charges & Financial Obligations · Restriction or exception

Contests and sweepstakes with Robux or real-value prizes may not be promoted without Roblox's direct involvement

Roblox says it appreciates competitive games with coveted prizes, but certain types of contests are highly regulated and therefore not permitted for users to promote on the platform without Roblox's direct involvement. Specifically, users may not independently use Roblox content or systems to promote contests, games of chance, or player competitions where Robux or anything of real money value is offered as a prize. The trigger is a prize of Robux or real-money value; competitions without such prizes are not covered by this sentence, and promotions with Roblox's direct involvement are the permitted route.

Supporting quotations

Contests & Sweepstakes
We appreciate a competitive game with a coveted prize, but certain types of contests are highly regulated, and therefore not permitted for users to promote on the platform without Roblox’s direct involvement.
Users may not independently use Roblox content or systems to promote contests, games of chance, or player competitions where Robux or anything of real money value is offered as a prize.

Qualifications & exceptions

  • Limited to contests, games of chance or competitions where Robux or anything of real money value is a prize.
  • 'Independently' and 'without Roblox’s direct involvement' leave room for Roblox-involved promotions; how to obtain that involvement is not stated here.

Not stated here

  • How a user obtains Roblox's direct involvement is not described.