"Customer Data" is data submitted to the online Services, not Non-SFDC Applications
"Customer Data" means electronic data and information submitted by or for the Customer to the online Services. It excludes Non-SFDC Applications. Later sections that protect, license or delete "Customer Data" reach only what falls inside this definition.
Supporting quotations
“Customer Data” means electronic data and information submitted by or for Customer to the online Services, excluding Non-SFDC Applications.
Qualifications & exceptions
Limited to data submitted by or for the Customer to the online Services.
Excludes Non-SFDC Applications.
Not stated here
This definition does not say whether data SFDC generates about use of the Services is Customer Data.
The Customer is responsible for the accuracy, quality and legality of its data and how it got it
The Customer is responsible for the accuracy, quality and legality of Customer Data, the means by which it acquired Customer Data, its use of Customer Data with the Services, and the interoperation of any Non-SFDC Applications it uses with the Services.
Supporting quotations
(b) be responsible for the accuracy, quality and legality of Customer Data, the means by which Customer acquired Customer Data, Customer’s use of Customer Data with the Services, and the interoperation of any Non-SFDC Applications with which Customer uses Services
“Customer Data” means electronic data and information submitted by or for Customer to the online Services, excluding Non-SFDC Applications.
Content & IP Rights · Restriction or exception
No modifying, copying or framing the Services, and no reverse engineering except where law permits
The Customer will not modify, copy or create derivative works of a Service or any part, feature, function or user interface of it. It may not frame or mirror any part of a Service, other than on its own intranets or for its own internal business purposes or as the Documentation permits. Except to the extent applicable law permits, it may not disassemble, reverse engineer or decompile a Service, or access it to build a competitive product or service, build one using similar ideas, features, functions or graphics, copy any ideas, features, functions or graphics of the Service, or determine whether the Services are within any patent.
Supporting quotations
(h) modify, copy, or create derivative works of a Service or any part, feature, function or user interface thereof, (i) frame or mirror any part of any Service, other than framing on Customer's own intranets or otherwise for its own internal business purposes or as permitted in the Documentation, (j) except to the extent permitted by applicable law, disassemble, reverse engineer, or decompile a Service or access it to (1) build a competitive product or service, (2) build a product or service using similar ideas, features, functions or graphics of the Service, (3) copy any ideas, features, functions or graphics of the Service, or (4) determine whether the Services are within the scope of any patent.
Qualifications & exceptions
Framing is allowed on the Customer's own intranets, for its own internal business purposes or as the Documentation permits.
The reverse-engineering ban applies "except to the extent permitted by applicable law".
Content & IP Rights · Restriction or exception
SFDC and its licensors keep all rights in the Services; the Customer gets only what the Agreement grants
Subject to the limited rights expressly granted, SFDC, its Affiliates and its licensors reserve all right, title and interest in the Services, including related intellectual property rights. No rights are granted to the Customer other than those expressly set out in the Agreement.
Supporting quotations
Subject to the limited rights expressly granted hereunder, SFDC, its Affiliates, and its licensors reserve all of their right, title and interest in and to the Services, including all of their related intellectual property rights. No rights are granted to Customer hereunder other than as expressly set forth herein.
Content & IP Rights · Permission or license
The Customer licenses its data, apps and code to SFDC to run the Services
The Customer grants SFDC, its Affiliates and applicable contractors a worldwide, limited-term license to host, copy, use, transmit and display any Non-SFDC Applications and program code created by or for the Customer using a Service or for use with the Services, and Customer Data, each as appropriate for SFDC to provide and ensure proper operation of the Services and associated systems under the Agreement. The license is scoped by that purpose. Separately, the Confidentiality section requires a receiving party to use the other party's Confidential Information only within the scope of the Agreement. Subject to the licenses granted, SFDC acquires no right, title or interest from the Customer or its licensors in Customer Data, Non-SFDC Applications or the program code.
Supporting quotations
Customer grants SFDC, its Affiliates and applicable contractors a worldwide, limited-term license to host, copy, use, transmit, and display any Non-SFDC Applications and program code created by or for Customer using a Service or for use by Customer with the Services, and Customer Data, each as appropriate for SFDC to provide and ensure proper operation of the Services and associated systems in accordance with this Agreement.
Subject to the limited licenses granted herein, SFDC acquires no right, title or interest from Customer or its licensors under this Agreement in or to any Customer Data, Non-SFDC Application or such program code.
to (i) not use any Confidential Information of the Disclosing Party for any purpose outside the scope of this Agreement
“Customer Data” means electronic data and information submitted by or for Customer to the online Services, excluding Non-SFDC Applications.
Qualifications & exceptions
Limited term, and limited to what is appropriate to provide and ensure proper operation of the Services and associated systems.
SFDC acquires no right, title or interest in Customer Data, Non-SFDC Applications or the code, subject to the license.
Not stated here
Whether Customer Data counts as the Customer's Confidential Information for the confidentiality section is addressed in section 7.1, explained separately.
The length of the "limited term" is not stated in this clause.
Content & IP Rights · Permission or license
SFDC may use any feedback from the Customer or Users forever, without paying for it
The Customer grants SFDC and its Affiliates a worldwide, perpetual, irrevocable, royalty-free license to use, distribute, disclose, and make and incorporate into its services any suggestion, enhancement request, recommendation, correction or other feedback provided by the Customer or Users relating to the operation of SFDC's or its Affiliates' services. The license is not time-limited, cannot be withdrawn and carries no payment.
Supporting quotations
Customer grants to SFDC and its Affiliates a worldwide, perpetual, irrevocable, royalty-free license to use, distribute, disclose, and make and incorporate into its services any suggestion, enhancement request, recommendation, correction or other feedback provided by Customer or Users relating to the operation of SFDC’s or its Affiliates’ services.
Qualifications & exceptions
Covers feedback from the Customer or Users relating to the operation of SFDC's or its Affiliates' services.
Not stated here
The clause does not say whether feedback may contain Customer Data or how the feedback license relates to the confidentiality section.
Content & IP Rights · Context
Confidential Information includes Customer Data, and SFDC's Services, Agreement terms and pricing
"Confidential Information" is information one party discloses to the other, orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given its nature and the circumstances. The Customer's Confidential Information includes Customer Data. SFDC's includes the Services and the terms and conditions of the Agreement and all Order Forms, including pricing. Each party's Confidential Information includes business and marketing plans, technology and technical information, product plans and designs, and business processes it discloses. The confidentiality obligations also apply to information exchanged while the parties evaluate additional SFDC services.
Supporting quotations
“Confidential Information” means all information disclosed by a party (“Disclosing Party”) to the other party (“Receiving Party”), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.
Confidential Information of Customer includes Customer Data; Confidential Information of SFDC includes the Services, and the terms and conditions of this Agreement and all Order Forms (including pricing); and Confidential Information of each party includes business and marketing plans, technology and technical information, product plans and designs, and business processes disclosed by such party.
the non-disclosure obligations set forth in this “Confidentiality” section apply to Confidential Information exchanged between the parties in connection with the evaluation of additional SFDC services
“Customer Data” means electronic data and information submitted by or for Customer to the online Services, excluding Non-SFDC Applications.
“Order Form” means an ordering document or online order specifying the Services to be provided hereunder
Qualifications & exceptions
Information must be designated confidential or reasonably understood to be confidential.
Customer Data is the Customer's Confidential Information.
Content & IP Rights · Restriction or exception
Four kinds of information are not Confidential Information
Confidential Information does not include information that (i) is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party, (ii) was known to the Receiving Party before disclosure without breach of any obligation, (iii) is received from a third party without knowledge of any breach of an obligation owed to the Disclosing Party, or (iv) was independently developed by the Receiving Party.
Supporting quotations
However, Confidential Information does not include any information that (i) is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party, (ii) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party, (iii) is received from a third party without knowledge of any breach of any obligation owed to the Disclosing Party, or (iv) was independently developed by the Receiving Party.