23 of 159 cards in Charges & Financial Obligations
Charges & Financial Obligations · Procedure
Purchased Services are bought as subscriptions; added seats are prorated and end with the base term
Unless an Order Form or the Documentation says otherwise, Purchased Services are purchased as subscriptions for the term stated in the Order Form or online purchasing portal. Subscriptions can be added during a term at the same pricing as the underlying subscription, prorated for the part of the term remaining, and any added subscriptions end on the same date as the underlying ones.
Supporting quotations
Unless otherwise provided in the applicable Order Form or Documentation, (a) Purchased Services are purchased as subscriptions for the term stated in the applicable Order Form or in the applicable online purchasing portal, (b) subscriptions for Purchased Services may be added during a subscription term at the same pricing as the underlying subscription pricing, prorated for the portion of that subscription term remaining at the time the subscriptions are added, and (c) any added subscriptions will terminate on the same date as the underlying subscriptions.
“Purchased Services” means Services that Customer or Customer’s Affiliate purchases under an Order Form or online purchasing portal
Qualifications & exceptions
"Unless otherwise provided in the applicable Order Form or Documentation".
Charges & Financial Obligations · Procedure
If the Customer exceeds a usage limit, SFDC may work to reduce usage, then require more purchased quantity or payment
Services are subject to usage limits in Order Forms and the Documentation. If the Customer exceeds a contractual usage limit, SFDC may work with it to reduce usage to the limit. If the Customer is unable or unwilling to comply despite SFDC's efforts, it will promptly sign an Order Form for additional quantities when SFDC asks, and/or pay an invoice for excess usage under the Invoicing and Payment section.
Supporting quotations
Services are subject to usage limits specified in Order Forms and Documentation.
If Customer exceeds a contractual usage limit, SFDC may work with Customer to seek to reduce Customer’s usage so that it conforms to that limit. If, notwithstanding SFDC’s efforts, Customer is unable or unwilling to abide by a contractual usage limit, Customer will execute an Order Form for additional quantities of the applicable Services promptly upon SFDC’s request, and/or pay any invoice for excess usage
“Order Form” means an ordering document or online order specifying the Services to be provided hereunder
Qualifications & exceptions
The first step is SFDC working with the Customer; paying for more quantity applies if the Customer is unable or unwilling to comply.
Not stated here
The limits themselves are in Order Forms and the Documentation, which are not supplied.
The price for additional quantities is not stated in this clause.
Charges & Financial Obligations · Restriction or exception
Fees follow subscriptions, not usage; payments are non-cancelable and non-refundable, with exceptions
The Customer pays all fees specified in Order Forms. Unless the Agreement or an Order Form says otherwise, fees are based on subscriptions purchased and not actual usage, payment obligations are non-cancelable and fees paid are non-refundable, and quantities purchased cannot be decreased during the subscription term. The "except as otherwise specified" opening matters because other sections do provide refunds in some cases, for example when SFDC ends a subscription after an infringement claim and refunds prepaid fees for the rest of the term.
Supporting quotations
Customer will pay all fees specified in Order Forms. Except as otherwise specified herein or in an Order Form, (i) fees are based on Services subscriptions purchased and not actual usage, (ii) payment obligations are non- cancelable and fees paid are non-refundable, and (iii) quantities purchased cannot be decreased during the relevant subscription term.
terminate Customer’s subscriptions for that Service upon 30 days’ written notice and refund Customer any prepaid fees covering the remainder of the term of the terminated subscriptions
Qualifications & exceptions
Applies "except as otherwise specified herein or in an Order Form".
Not stated here
Other refund provisions are explained where they appear; this card does not list them all.
Charges & Financial Obligations · Permission or license
By giving a credit card, the Customer authorizes charges for all Purchased Services, including renewal terms
The Customer must provide valid and updated credit card information, or a valid purchase order or alternative document reasonably acceptable to SFDC. If it provides credit card information, it authorizes SFDC to charge the card for all Purchased Services listed in the Order Form for the initial subscription term and any renewal subscription terms as set out in the Term of Purchased Subscriptions section. Under that section, unless an Order Form says otherwise, subscriptions renew automatically for one year unless either party gives written notice at least 30 days before the term ends, so card authorization carries into automatic renewals. Charges are made in advance, annually or on the billing frequency in the Order Form.
Supporting quotations
Customer will provide SFDC with valid and updated credit card information, or with a valid purchase order or alternative document reasonably acceptable to SFDC. If Customer provides credit card information to SFDC, Customer authorizes SFDC to charge such credit card for all Purchased Services listed in the Order Form for the initial subscription term and any renewal subscription term(s) as set forth in the “Term of Purchased Subscriptions” section below. Such charges shall be made in advance, either annually or in accordance with any different billing frequency stated in the applicable Order Form.
subscriptions will automatically renew for additional one year terms, unless either party gives the other written notice (email acceptable) at least 30 days before the end of the relevant subscription term
“Purchased Services” means Services that Customer or Customer’s Affiliate purchases under an Order Form or online purchasing portal
Qualifications & exceptions
The authorization covers the initial term and renewal terms.
Charges are in advance, annually unless the Order Form states a different frequency.
Charges & Financial Obligations · Procedure
If not paying by card, SFDC invoices in advance and invoiced fees are due 30 days from the invoice date
If the Order Form calls for a payment method other than a credit card, SFDC invoices the Customer in advance and otherwise as the Order Form says. Unless the Order Form states otherwise, invoiced fees are due net 30 days from the invoice date. The Customer is responsible for giving complete and accurate billing and contact information and for telling SFDC about changes.
Supporting quotations
If the Order Form specifies that payment will be by a method other than a credit card, SFDC will invoice Customer in advance and otherwise in accordance with the relevant Order Form. Unless otherwise stated in the Order Form, invoiced fees are due net 30 days from the invoice date.
Customer is responsible for providing complete and accurate billing and contact information to SFDC and notifying SFDC of any changes to such information.
Qualifications & exceptions
Net 30 applies unless the Order Form states otherwise.
Charges & Financial Obligations · Company practice
Overdue invoices can accrue 1.5% monthly interest, and SFDC may require shorter payment terms later
If an invoiced amount is not received by the due date, the charges may accrue late interest at 1.5% of the outstanding balance per month or the maximum rate the law permits, whichever is lower, and/or SFDC may condition future subscription renewals and Order Forms on payment terms shorter than the standard ones. These remedies are in addition to SFDC's other rights and remedies.
Supporting quotations
If any invoiced amount is not received by SFDC by the due date, then without limiting SFDC’s rights or remedies, (a) those charges may accrue late interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, and/or (b) SFDC may condition future subscription renewals and Order Forms on payment terms shorter than those specified in the “Invoicing and Payment” section above.
Qualifications & exceptions
Interest is the lower of 1.5% per month and the legal maximum.
Section 5.5 limits when SFDC may use these rights if charges are disputed in good faith.
Charges & Financial Obligations · Permission or license
After 30 days overdue (10 for card charges), SFDC may accelerate unpaid fees and suspend Services
If any charge owed under this or any other agreement for services is 30 days or more overdue, or 10 or more days overdue for amounts the Customer authorized SFDC to charge to its credit card, SFDC may make all unpaid fee obligations under those agreements immediately due and payable and suspend Services until paid in full. Before suspending, SFDC will give at least 10 days' prior notice that the account is overdue, using the billing notice method, except for customers paying by credit card or direct debit whose payment has been declined, who get no such advance notice. The rule reaches fees under other agreements for services with SFDC, not only this one.
Supporting quotations
If any charge owing by Customer under this or any other agreement for services is 30 days or more overdue, (or 10 or more days overdue in the case of amounts Customer has authorized SFDC to charge to Customer’s credit card), SFDC may, without limiting its other rights and remedies, accelerate Customer’s unpaid fee obligations under such agreements so that all such obligations become immediately due and payable, and suspend Services until such amounts are paid in full
provided that, other than for customers paying by credit card or direct debit whose payment has been declined, SFDC will give Customer at least 10 days’ prior notice that its account is overdue
Qualifications & exceptions
Applies to charges under this or any other agreement for services.
At least 10 days' prior notice before suspension, except for declined credit card or direct debit payments.
Section 5.5 limits these rights for charges disputed reasonably and in good faith.
Charges & Financial Obligations · User right or choice
SFDC will not use overdue-charge or suspension rights while a good-faith dispute is being resolved
SFDC will not exercise its rights under the Overdue Charges or Suspension of Service and Acceleration sections if the Customer is disputing the applicable charges reasonably and in good faith and is cooperating diligently to resolve the dispute.
Supporting quotations
SFDC will not exercise its rights under the “Overdue Charges” or “Suspension of Service and Acceleration” section above if Customer is disputing the applicable charges reasonably and in good faith and is cooperating diligently to resolve the dispute.
Qualifications & exceptions
Requires a reasonable, good-faith dispute and diligent cooperation.
Charges & Financial Obligations · Restriction or exception
Fees exclude taxes, which the Customer pays unless it provides a valid exemption certificate
SFDC's fees do not include taxes, levies, duties or similar governmental assessments, such as value-added, sales, use or withholding taxes. The Customer pays all taxes associated with its purchases. If SFDC has a legal obligation to pay or collect taxes the Customer is responsible for, SFDC invoices the Customer and the Customer pays, unless it provides a valid tax exemption certificate from the appropriate taxing authority. SFDC is solely responsible for taxes assessed on its income, property and employees.
Supporting quotations
SFDC's fees do not include any taxes, levies, duties or similar governmental assessments of any nature
Customer is responsible for paying all Taxes associated with its purchases hereunder. If SFDC has the legal obligation to pay or collect Taxes for which Customer is responsible under this section, SFDC will invoice Customer and Customer will pay that amount unless Customer provides SFDC with a valid tax exemption certificate authorized by the appropriate taxing authority.
SFDC is solely responsible for taxes assessable against it based on its income, property and employees.
Qualifications & exceptions
Exemption requires a valid certificate authorized by the taxing authority.
Charges & Financial Obligations · Procedure
Subscriptions renew automatically for one year unless either party gives 30 days' notice
Each subscription runs for the term in its Order Form. Unless an Order Form says otherwise, subscriptions automatically renew for additional one-year terms unless either party gives the other written notice (email is acceptable) at least 30 days before the end of the relevant term. Where the Customer has given a credit card, the card authorization extends to renewal terms.
Supporting quotations
The term of each subscription shall be as specified in the applicable Order Form. Except as otherwise specified in an Order Form, subscriptions will automatically renew for additional one year terms, unless either party gives the other written notice (email acceptable) at least 30 days before the end of the relevant subscription term.
Customer authorizes SFDC to charge such credit card for all Purchased Services listed in the Order Form for the initial subscription term and any renewal subscription term(s)
Qualifications & exceptions
Applies "except as otherwise specified in an Order Form".
Either party can stop a renewal by written notice, including email, at least 30 days before the term ends.
Charges & Financial Obligations · Restriction or exception
Renewals of promotional or one-time prices are at list price, and smaller renewals are re-priced
Unless an Order Form expressly says otherwise, renewal of promotional or one-time priced subscriptions is at SFDC's applicable list price in effect at the time of renewal. Notwithstanding anything to the contrary, any renewal in which subscription volume or length for any Services has decreased from the prior term results in re-pricing at renewal without regard to the prior term's per-unit pricing.
Supporting quotations
Except as expressly provided in the applicable Order Form, renewal of promotional or one-time priced subscriptions will be at SFDC’s applicable list price in effect at the time of the applicable renewal.
Notwithstanding anything to the contrary, any renewal in which subscription volume or subscription length for any Services has decreased from the prior term will result in re-pricing at renewal without regard to the prior term’s per-unit pricing.
Qualifications & exceptions
The list-price rule applies to promotional or one-time priced subscriptions.
The re-pricing rule applies when volume or length decreases, notwithstanding other terms.
Not stated here
The list price at the time of renewal is not stated in the Agreement.
Charges & Financial Obligations · User right or choice
If the Customer terminates for cause, SFDC refunds prepaid fees for the remaining term
If the Customer terminates the Agreement for cause under the Termination section, SFDC refunds any prepaid fees covering the remainder of the term of all Order Forms after the effective date of termination. A separate route also leads to a prepaid-fee refund: when SFDC ends subscriptions after an infringement claim it refunds prepaid fees for the rest of the term. Termination never relieves the Customer of fees for the period before the effective date of termination.
Supporting quotations
If this Agreement is terminated by Customer in accordance with the “Termination” section above, SFDC will refund Customer any prepaid fees covering the remainder of the term of all Order Forms after the effective date of termination.
In no event will termination relieve Customer of its obligation to pay any fees payable to SFDC for the period prior to the effective date of termination.
terminate Customer’s subscriptions for that Service upon 30 days’ written notice and refund Customer any prepaid fees covering the remainder of the term of the terminated subscriptions
Qualifications & exceptions
The refund applies when the Customer terminates under the Termination section.
Fees for the period before termination remain payable.
Charges & Financial Obligations · Restriction or exception
If SFDC terminates for cause, the Customer owes the unpaid fees for the rest of the term, as far as law allows
If SFDC terminates the Agreement for cause under the Termination section, the Customer will pay any unpaid fees covering the remainder of the term of all Order Forms, to the extent permitted by applicable law. This means a Customer terminated for cause can owe fees for the period after termination.
Supporting quotations
If this Agreement is terminated by SFDC in accordance with the “Termination” section above, Customer will pay any unpaid fees covering the remainder of the term of all Order Forms to the extent permitted by applicable
law.
Qualifications & exceptions
Applies when SFDC terminates under the Termination section.
Limited to the extent permitted by applicable law.
Charges & Financial Obligations · Company commitment
For Customers in France, SFDC issues electronic invoices and e-reporting under French law from September 1, 2026
For Customers domiciled in France, SFDC will issue invoices and perform transaction and payment e-reporting in electronic format in accordance with French VAT, electronic invoicing and e-reporting laws and regulations, effective from September 1, 2026, for sales of goods and services between residents, established or identified in French territory, including French overseas departments subject to French VAT. SFDC may also give an invoice copy in electronic form by email or other means in addition to the electronic invoicing network.
Supporting quotations
(2) a new Section 12.12.1 is added as follows:
12.12.1 Electronic Invoicing. Subject to the conditions set forth herein, and with respect to invoicing for Services provided pursuant to this Agreement, SFDC will issue invoices and perform transaction and payment e-reporting in electronic format in accordance with applicable French VAT, electronic invoicing, and e-reporting laws and regulations
effective from September 1, 2026, for the sale of goods and services performed between residents, established or identified in the territory of the French State, including French overseas departments subject to French VAT
SFDC reserves the right to provide any invoice copy in electronic form via email or other means in addition to the electronic invoicing network described herein.
Qualifications & exceptions
Applies to Customers domiciled in France and to sales between residents established or identified in French territory.
Charges & Financial Obligations · Restriction or exception
French Customers must give complete invoicing information and cannot delay payment over e-invoicing portal problems
The Customer will give SFDC the complete and accurate information needed to issue and route electronic invoices and promptly report changes. Unless French e-invoicing requirements require otherwise, none of the following excuses or suspends the Customer's payment obligations or extends the due date: a delay, rejection, routing failure or unavailability caused by the Customer's dematerialization platform or the public invoicing portal, an incident affecting the public invoicing portal, or an issue resulting from the Customer's failure to follow these terms. Rejecting or changing an invoice status in the platform or portal does not change payment terms or suspend payment, and payment disputes remain governed by the Agreement.
Supporting quotations
Customer will provide SFDC with complete and accurate information necessary for the issuance and routing of electronic invoices under French E-Invoicing and E-Reporting Requirements and will promptly notify SFDC of any changes to such information.
Except to the extent required by French E-Invoicing and E-Reporting Requirements, none of the following will, by itself, excuse or suspend Customer’s payment obligations or extend the applicable payment due date: (a) any delay, rejection, routing failure, or unavailability caused by Customer’s dematerialization platform or public invoicing portal; (b) any incident affecting the public invoicing portal; or (c) any issue resulting from Customer’s failure to comply with the terms herein.
For the avoidance of doubt, rejecting or changing an invoice status in Customer’s dematerialization platform or public invoicing portal shall not alter payment terms or suspend Customer’s payment obligations. Payment disputes remain governed by the terms of the Agreement.
Qualifications & exceptions
Applies to Customers domiciled in France.
The no-delay rule applies "except to the extent required by French E-Invoicing and E-Reporting Requirements".
Charges & Financial Obligations · Procedure
For Customers in Italy, fees are invoiced in advance and due in 30 days; delays in the SDI do not change the due date
For Customers domiciled in Italy, fees are invoiced in advance and otherwise as the Order Form says. Unless the Order Form states otherwise, fees are due net 30 days from the invoice date. SFDC also submits invoices electronically through the Italian Revenue Agency's Exchange System (SDI), and any delay due to the SDI does not affect the payment term. The Customer is responsible for giving complete and accurate billing and contact information and for telling SFDC about changes.
Supporting quotations
5.2. Invoicing and Payment
5.2.1 Invoicing and Payment. Fees will be invoiced in advance and otherwise in accordance with the relevant Order Form. Unless otherwise stated in the Order Form, fees are due net 30 days from the invoice date. The parties acknowledge that invoices are also be submitted electronically by SFDC in accordance with the “Electronic Invoicing” section below through the Agenzia delle Entrate’s Exchange System (SDI – Sistema di Interscambio) and any delay due to the SDI shall not affect the foregoing payment term. Customer shall be responsible for providing complete and accurate billing and contact information to SFDC and shall notify SFDC of any changes to such information.
Qualifications & exceptions
Applies to Customers domiciled in Italy.
Net 30 applies unless the Order Form states otherwise.
Charges & Financial Obligations · Procedure
For Customers in Italy, invoices are electronic and billing errors do not extend the payment term
For Customers domiciled in Italy, invoices are issued in the electronic format required by Italian law for sales between residents of Italy. To make that possible, the Customer must give SFDC in writing at least its full registered company name, registered office address, VAT number, tax or fiscal code and any other information applicable law requires, and the parties will cooperate diligently. An error caused by the Customer's incorrect or insufficient invoicing information that stops SFDC from submitting the invoice to the SDI, stops the SDI from processing it, or requires SFDC to issue the invoice again does not extend the payment term, which is still counted from the date of the original invoice.
Supporting quotations
5.2.2 Electronic Invoicing. The invoice will be issued in electronic format as defined in article 1, paragraph 916, of Law no. 205 of December 27, 2017
To facilitate such electronic invoicing, Customer shall provide to SFDC at least the following information in writing: Customer full registered company name, registered office address, VAT number, tax/fiscal code and any additional code and/or relevant information required under applicable law.
Any error due to the provision by Customer of incorrect or insufficient invoicing information preventing (a) SFDC to successfully submit the electronic invoice to the SDI or (b) the SDI to duly and effectively process such invoice or (c) which, in any event, requires SFDC to issue an invoice again, shall not result in an extension of the payment term set out in the “Invoicing and Payment” section above, and such term shall still be calculated from the date of the original invoice.
Unless otherwise stated in the Order Form, fees are due net 30 days from the invoice date.
Qualifications & exceptions
Applies to Customers domiciled in Italy.
The payment term still runs from the original invoice date after an error caused by the Customer's information.
Charges & Financial Obligations · Permission or license
For Customers in Italy, SFDC may also email an invoice copy
SFDC reserves the right to provide any invoice copy in electronic form by email in addition to the electronic invoicing described for Customers domiciled in Italy.
Supporting quotations
SFDC reserves the right to provide any invoice copy in electronic form via email in addition to the electronic invoicing described herein.
Qualifications & exceptions
Applies to Customers domiciled in Italy.
Charges & Financial Obligations · Restriction or exception
For Customers in Italy under the split payment regime, the Customer pays VAT and proves it
If a Customer domiciled in Italy is subject to the "split payment" regime, it is exclusively responsible for paying any VAT amount due. The Customer must confirm to SFDC that the regime applies and, if it does, give SFDC proof of the VAT payment.
Supporting quotations
5.2.3 Split Payment. If subject to the “split payment” regime, Customer shall be exclusively responsible for payment of any VAT amount due, provided that Customer shall confirm to SFDC the applicability of such regime and, if applicable, Customer shall provide proof of such VAT payment to SFDC
Qualifications & exceptions
Applies only if the Customer is subject to the split payment regime.
Charges & Financial Obligations · Company practice
For Customers in Italy, overdue charges may accrue interest of up to 1.5% a month without a notice of default
For Customers domiciled in Italy, and subject to the Payment Disputes section, if an invoiced amount is not received by the due date, the charges may accrue late interest, without the need for notice of default, at 1.5% of the outstanding balance per month or the maximum rate permitted by law (Legislative Decree no. 231/2002), whichever is lower, and/or SFDC may condition future renewals and Order Forms on shorter payment terms. This replaces the general Overdue Charges section for these Customers.
Supporting quotations
5.3 Overdue Charges. Subject to the “Payment Disputes” section below, if any invoiced amount is not received by SFDC by the due date, then without limiting SFDC’s rights or remedies, those charges, without the need for notice of default, may accrue late interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law (Legislative Decree no. 231/2002), whichever is lower and/or (b) SFDC may condition future subscription renewals and Order Forms on payment terms shorter than those specified in the “Invoicing and Payment” section above.
Qualifications & exceptions
Applies to Customers domiciled in Italy.
Interest is the lower of 1.5% per month and the legal maximum.
Subject to the Payment Disputes section.
Charges & Financial Obligations · Procedure
For Customers in India, fees are invoiced in advance, due in 30 days, and submitted through the GST Portal
For Customers domiciled in India, Section 5.2 Invoicing and Payment is replaced. Unless the Order Form says otherwise, fees are invoiced in advance and are due net 30 days from the invoice date. Invoices are also submitted electronically by SFDC through the Government of India e-invoicing system (the "GST Portal"), and any delay in that submission does not affect the payment term. The Customer is responsible for giving complete and accurate billing and contact information and for telling SFDC about changes.
Supporting quotations
12.16.2 Section 5.2 “Invoicing and Payment” of this Agreement is replaced with the following section:
5.2 Invoicing and Payment
5.2.1 Invoicing and Payment. Unless otherwise stated in the relevant Order Form, fees (i) will be invoiced in advance, and
(ii) are due net 30 days from the invoice date.. The parties acknowledge that invoices are also to be submitted electronically by SFDC in accordance with the “Electronic Invoicing” section below through the Government of India’s e-invoicing system (“GST Portal”) and any delay due to such submission shall not affect the foregoing payment term. Customer shall be responsible for providing complete and accurate billing and contact information to SFDC and shall notify SFDC of any changes to such information.
Qualifications & exceptions
Applies to Customers domiciled in India.
Net 30 applies unless the relevant Order Form says otherwise.
Charges & Financial Obligations · Restriction or exception
For Customers in India, invoicing information errors and GST Portal failures do not extend the payment term
For Customers domiciled in India, the Customer must give SFDC in writing at least its full registered company or legal entity name, registered office address, goods and services tax identification number, address and any other information applicable law requires, and the parties will cooperate diligently. An error or delay in issuing the electronic invoice because of (a) the Customer's incorrect or insufficient information, (b) the GST Portal or another government authority being unable to process the invoice, or (c) any event requiring SFDC to issue the invoice again does not extend the payment term, which is still counted from the date of the original invoice. SFDC may also provide an invoice copy by email.
Supporting quotations
5.2.2 Electronic Invoicing. Customer shall provide to SFDC at least the following information in writing to facilitate electronic invoicing: Customers full registered company/legal entity name, registered office address, goods and services tax identification number, address and/or relevant information required under applicable law.
(a) the provision by Customer of incorrect or insufficient invoicing information preventing SFDC from successfully submitting the electronic invoice to the GST Portal; or (b) the GST Portal and/or any other government authority (or their designated agent/agency) not being able to duly and effectively process such invoice; or (c) any event which requires SFDC to issue an invoice again; shall not result in an extension of the payment term set out in the “Invoicing and Payment” section above, and such term shall still be calculated from the date of the original invoice.
SFDC reserves the right to provide any invoice copy in electronic form via email in addition to the electronic invoicing described herein.
Qualifications & exceptions
Applies to Customers domiciled in India.
The payment term still runs from the original invoice date.
Charges & Financial Obligations · Restriction or exception
Switching or deleting early does not cancel fees: the Customer pays the rest of the term as an early termination fee
Termination under these EU Data Act terms does not relieve the Customer of fees due for the period before the Termination Date. The Customer must pay any outstanding subscription fees covering the remainder of the term of the relevant Order Form(s) as an early termination fee. SFDC will not charge any other fees or penalties. The text does not say when the early termination fee is due.
Supporting quotations
For the avoidance of doubt, such termination will not relieve Customer of its obligation to pay any fees due to SFDC for the period prior to the Termination Date of the relevant Order Form. Customer must pay any outstanding subscription fees covering the remainder of the term of the relevant Order Form(s) as an early termination fee. SFDC will not charge any other fees or penalties.
Qualifications & exceptions
Applies to Switching and Deletion Requests under the EU Data Act terms.
SFDC states it will charge no other fees or penalties.
Not stated here
The timing of payment of the early termination fee is not stated here.