Third-party apps from a Marketplace are "Non-SFDC Applications" outside the Services
A "Non-SFDC Application" is web-based, mobile, offline or other software that interoperates with a Service and is provided by the Customer or a third party and/or listed on a Marketplace, including under a Salesforce Labs or similar label. Those provided by anyone other than the Customer will be identifiable as such. A "Marketplace" is an online directory of applications that interoperate with the Services, for example AppExchange, the Mulesoft Anypoint Exchange or the Heroku Elements Marketplace, and any successor sites.
Supporting quotations
“Non-SFDC Application” means Web-based, mobile, offline or other software functionality that interoperates with a Service, that is provided by Customer or a third party and/or listed on a Marketplace including as Salesforce Labs or under similar designation. Non-SFDC Applications, other than those obtained or provided by Customer, will be identifiable as such.
“Marketplace” means an online directory, catalog or marketplace of applications that interoperate with the Services
Qualifications & exceptions
Applications obtained or provided by the Customer need not be identifiable as Non-SFDC Applications.
Sharing & Disclosure · Procedure
The Customer must promptly remove a Non-SFDC Application it is told must be removed; SFDC can disable the Service or app
If the Customer is notified, including by SFDC, that a Non-SFDC Application may no longer be used or must be removed, modified or disabled to avoid violating applicable law, third-party rights or the Acceptable Use and External Facing Services Policy, it must promptly do so. If it does not, or if in SFDC's judgment continued violation is likely to reoccur, SFDC may disable the applicable Service and/or Non-SFDC Application. If SFDC asks, the Customer must confirm the deletion and discontinuance in writing, and SFDC may give a copy of that confirmation to any third-party claimant or governmental authority.
Supporting quotations
If Customer receives notice, including from SFDC, that a Non-SFDC Application may no longer be used or must be removed, modified and/or disabled to avoid violating applicable law, third-party rights, or the Acceptable Use and External Facing Services Policy, Customer will promptly do so.
If Customer does not take the required action, in accordance with the above, or if in SFDC’s judgment continued violation is likely to reoccur, SFDC may disable the applicable Service and/or Non-SFDC Application.
If requested by SFDC, Customer shall confirm its deletion and discontinuance in writing and SFDC shall be authorized to provide a copy of such confirmation to any such third-party claimant or governmental authority, as applicable.
Web-based, mobile, offline or other software functionality that interoperates with a Service
Qualifications & exceptions
The trigger is a notice, which can come from SFDC or another source.
SFDC's disabling power also applies where, in SFDC's judgment, a violation is likely to reoccur.
Sharing & Disclosure · Restriction or exception
Dealings and data exchange with third-party apps are between the Customer and the provider; SFDC is not responsible
SFDC or third parties may offer third-party products or services, including Non-SFDC Applications and consulting or implementation services, for example through a Marketplace. Any acquisition of them, and any exchange of data between the Customer and a Non-SFDC provider, product or service, is solely between the Customer and that provider. SFDC is not responsible for any disclosure, modification or deletion of Customer Data resulting from access by a Non-SFDC Application or its provider.
Supporting quotations
SFDC or third parties may make available (for example, through a Marketplace or otherwise) third-party products or services, including, for example, Non-SFDC Applications and implementation and other consulting services.
Any acquisition by Customer of such products or services, and any exchange of data between Customer and any Non-SFDC provider, product or service is solely between Customer and the applicable Non-SFDC provider. SFDC is not responsible for any disclosure, modification or deletion of Customer Data resulting from access by such Non-SFDC Application or its provider.
measures designed to prevent unauthorized access to or disclosure of Customer Data (other than by Customer or Users)
“Marketplace” means an online directory, catalog or marketplace of applications that interoperate with the Services
Qualifications & exceptions
Applies to Non-SFDC products and services, not to the Services.
Not stated here
The SFDC safeguards commitment is framed as measures against unauthorized access or disclosure, excluding access by the Customer or Users; the text does not say how it fits with access by a Non-SFDC Application the Customer chose to use.
Sharing & Disclosure · Permission or license
If the Customer uses a Non-SFDC Application, SFDC may let it and its provider access Customer Data and usage information
If the Customer chooses to use a Non-SFDC Application with a Service, it gives SFDC permission to allow that application and its provider to access Customer Data and information about the Customer's usage of the application, as appropriate for the application to work with the Service. The permission follows from the Customer's choice to use the application and is limited to what is appropriate for interoperation. Under the Non-SFDC products section, SFDC is not responsible for disclosure, modification or deletion of Customer Data resulting from access by that application or its provider.
Supporting quotations
If Customer chooses to use a Non-SFDC Application with a Service, Customer grants SFDC permission to allow the Non-SFDC Application and its provider to access Customer Data and information about Customer’s usage of the Non-SFDC Application as appropriate for the interoperation of that Non-SFDC Application with the Service.
SFDC is not responsible for any disclosure, modification or deletion of Customer Data resulting from access by such Non-SFDC Application or its provider.
Web-based, mobile, offline or other software functionality that interoperates with a Service
Qualifications & exceptions
Applies only if the Customer chooses to use the Non-SFDC Application with a Service.
Access is as appropriate for interoperation of the application with the Service.
Not stated here
What a particular provider does with the data it receives is governed by its own terms, which are not supplied.
Sharing & Disclosure · Restriction or exception
Neither party may disclose the Agreement or Order Form terms except to affiliates, counsel and accountants
Neither party will disclose the terms of the Agreement or any Order Form to any third party other than its Affiliates, legal counsel and accountants without the other party's prior written consent. A party that discloses to an Affiliate, legal counsel or accountant remains responsible for that person's compliance with the Confidentiality section.
Supporting quotations
Neither party will disclose the terms of this Agreement or any Order Form to any third party other than its Affiliates, legal counsel and accountants without the other party’s prior written consent, provided that a party that makes any such disclosure to its Affiliate, legal counsel or accountants will remain responsible for such Affiliate’s, legal counsel’s or accountant’s compliance with this “Confidentiality” section.
“Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity.
Qualifications & exceptions
Exceptions: Affiliates, legal counsel and accountants, with the disclosing party staying responsible.
Sharing & Disclosure · Permission or license
SFDC may share the Agreement and Order Form terms with contractors and Non-SFDC Application providers as needed
Despite the restriction on disclosing the Agreement terms, SFDC may disclose the terms of the Agreement and any applicable Order Form to a contractor or a Non-SFDC Application Provider to the extent necessary to perform SFDC's obligations, under confidentiality terms materially as protective as the Agreement's. This permission is given to SFDC only, and covers the terms, not Customer Data.
Supporting quotations
Notwithstanding the foregoing, SFDC may disclose the terms of this Agreement and any applicable Order Form to a contractor or Non-SFDC Application Provider to the extent necessary to perform SFDC’s obligations under this Agreement, under terms of confidentiality materially as protective as set forth herein.
Web-based, mobile, offline or other software functionality that interoperates with a Service
Qualifications & exceptions
Only to the extent necessary to perform SFDC's obligations.
Recipient must be under materially as protective confidentiality terms.
Not stated here
"Non-SFDC Application Provider" is not separately defined in the supplied text.
Sharing & Disclosure · Permission or license
A party may disclose Confidential Information when legally compelled, with notice where the law allows
The Receiving Party may disclose the Disclosing Party's Confidential Information to the extent the law compels it, provided it gives the Disclosing Party prior notice of the compelled disclosure (to the extent legally permitted) and reasonable assistance, at the Disclosing Party's cost, if the Disclosing Party wants to contest it. This applies to the Customer's Confidential Information, including Customer Data. If the Receiving Party is compelled to disclose as part of a civil proceeding to which the Disclosing Party is a party, and the Disclosing Party is not contesting, the Disclosing Party reimburses the Receiving Party's reasonable cost of compiling and providing secure access to the information.
Supporting quotations
The Receiving Party may disclose Confidential Information of the Disclosing Party to the extent compelled by law to do so, provided the Receiving Party gives the Disclosing Party prior notice of the compelled disclosure (to the extent legally permitted) and reasonable assistance, at the Disclosing Party's cost, if the Disclosing Party wishes to contest the disclosure.
If the Receiving Party is compelled by law to disclose the Disclosing Party’s Confidential Information as part of a civil proceeding to which the Disclosing Party is a party, and the Disclosing Party is not contesting the disclosure, the Disclosing Party will reimburse the Receiving Party for its reasonable cost of compiling and providing secure access to that Confidential Information.
Confidential Information of Customer includes Customer Data
Qualifications & exceptions
Notice is required only "to the extent legally permitted".
Cost reimbursement applies to civil proceedings to which the Disclosing Party is a party and is not contesting.