SoFi Terms of Use

SoFi · agreement dated September 17, 2026 · Official agreement

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5 of 226 cards in Security & Safeguards

Security & Safeguards · Restriction or exception

You bear the risk of unauthorized account access, even after a SoFi system breach

When you create an account you agree to use a complex, secure and private username and password and to protect your log-in credentials. You accept the risk of unauthorized access to and use of your account if your credentials are guessed, stolen or intercepted, or if SoFi's system is breached or used without proper authorization. If you learn of unauthorized use of your password or account you must contact SoFi immediately using the contact information on the SoFi Site. SoFi states it is not responsible for any unauthorized access to or use of your account.

Supporting quotations

When you create an account, you agree to use a username with a password that is complex, secure, and private. You agree to protect your log-in credentials.
You agree to accept the risk of unauthorized access and use of your account if your credentials are guessed, stolen, intercepted, or if SoFi’s system is breached or used without proper authorization.
If you learn of any unauthorized use of your password or account, you must contact us immediately (using contact information on our SoFi Site).
SoFi is not responsible for any unauthorized access to or use of your account.

Qualifications & exceptions

  • The risk you accept expressly includes a breach of SoFi's own system, not only lost or stolen credentials.
  • SoFi's stated security obligation is to use reasonable information security measures.

Security & Safeguards · Company commitment

SoFi commits only to reasonable security measures and says its systems are not 100% secure

SoFi's obligation is to use reasonable information security measures. You acknowledge and agree that SoFi's systems are not 100% secure against every possible attack.

Supporting quotations

SoFi’s obligation is to use reasonable information security measures, and you acknowledge and agree that SoFi’s systems are not 100% secure against every possible attack.

Cross-references

Security & Safeguards · Company practice

Alerts may be unencrypted and include your name and account information

Each Alert may not be encrypted and may include your name and information about your account(s). Alert information may also be subject to delays.

Supporting quotations

Each Alert may not be encrypted and may include your name and information pertaining to your account(s).
The information in any Alert may be subject to certain delays.

Security & Safeguards · Company practice

SoFi may text two-factor codes, but they do not guarantee your account security

Under the SoFi SMS Two-Factor Authentication Program, SoFi may send you two-factor authentication code messages. They are meant to support secure access but are not guaranteed to keep your account secure. You will get at least one message per authentication attempt, and you may incur message and data fees for messages sent to you and by you.

Supporting quotations

SoFi SMS Two-Factor Authentication Program
SoFi may send you a two-factor authentication code messages. This is intended to support your secure access but is not guaranteed to provide you account security.
You might incur message and data fees for any messages sent to you from us and to us from you. You will receive at least one message per authentication attempt.

Security & Safeguards · Restriction or exception

SoFi shows your credit score but does not watch your report for activity or identity theft

SoFi's service presents your credit score and other parts of your credit report to you. SoFi does not take on any responsibility to monitor your credit report for activity, identity theft or any other actions; the service lets you do the monitoring.

Supporting quotations

SoFi’s service includes presenting your credit score and other elements in your credit report to you. SoFi does NOT undertake any responsibility to monitor your credit report for activity, identify theft, or any other actions. SoFi’s service enables YOU to monitor your credit score.