The subscriber must protect payment login credentials, limit access to delegated users and report loss immediately
The subscriber must protect the confidentiality of any user name or password used with the Electronic Payment Services and must not give access to anyone other than delegated authorized users. If the subscriber believes the password or other access means has been lost or compromised, the subscriber must notify Spectrum immediately at 855-757-7328.
Supporting quotations
Subscriber must protect the confidentiality of any user name or password used with the Electronic Payment Services. Subscriber shall not provide access to the Electronic Payment Services to anyone other than delegated authorized users.
If Subscriber believes Subscriber's password or other means to access Electronic Payment Services has been lost or compromised, Subscriber must notify Spectrum immediately at 855-757-7328.
Qualifications & exceptions
Access may be shared only with delegated authorized users.
Not stated here
The text does not say how a user is delegated or what happens to liability for unauthorized payments in this subsection.
Security & Safeguards · Permission or license
Services are "AS IS" and "AS AVAILABLE"; Spectrum may suspend service to address network integrity or security
All Services are provided on an "AS IS" and "AS AVAILABLE" basis. Spectrum has the right to implement reasonable measures necessary to track, manage and ensure the security and integrity of its network facilities, including the right to suspend, freeze or otherwise cease Service or network access in the event and to the extent necessary to address a network integrity or security concern.
Supporting quotations
All Services are provided on an "AS IS" and "AS AVAILABLE" basis.
Spectrum shall have the right to implement reasonable measures necessary to track, manage, and/or ensure the security and integrity of its network facilities, including the right to suspend, freeze, or otherwise cease Service or network access in the event and to the extent necessary to address any network integrity or security concern that may arise.
Qualifications & exceptions
The right to suspend, freeze or cease service applies "in the event and to the extent necessary" to address a network integrity or security concern.
The measures are described as reasonable and necessary.
Not stated here
The text does not say what network tracking and management measures are used or what data they involve.
Security & Safeguards · Permission or license
Spectrum may install, access, configure and upgrade subscriber property as needed to provide the Services
Notwithstanding anything to the contrary, the subscriber allows Spectrum and its agents to install hardware in, send software downloads to, and install, access, configure, maintain, inspect or upgrade Subscriber Property, including Subscriber Purchased Devices and Conveyed Devices, as necessary to provide the Services. The subscriber warrants that it either owns the equipment or has the authority to give Spectrum that access.
Supporting quotations
Notwithstanding anything to the contrary, Subscriber agrees to allow Spectrum and our agents the right (a) to install hardware in, (b) send software downloads to, and (c) install, access, configure, maintain, inspect or upgrade Subscriber Property, including Subscriber Purchased Devices or Conveyed Devices, as necessary to provide the Services.
Subscriber warrants that Subscriber is either the owner of such equipment or that Subscriber has the authority to give Spectrum access to it.
Qualifications & exceptions
The access is limited to what is "necessary to provide the Services".
The right extends to Spectrum's agents and begins with "Notwithstanding anything to the contrary".
Not stated here
The text does not say whether the subscriber is told before Spectrum accesses or changes a device, or what data on the device Spectrum may see.
Security & Safeguards · Restriction or exception
If someone else gets the subscriber's account access information without Spectrum's fault, use is presumed authorized
The subscriber is responsible for protecting the information needed to access or change the account, such as passwords, PINs and secret answers to security questions. If someone else acquires that information through no fault of Spectrum, Spectrum presumes the subscriber authorized that use of the information and access to the account. This includes charges related to account transactions, added services, content purchases and access to programming such as pay-per-view that are billed to the subscriber.
Supporting quotations
You are responsible for protecting the information required to access or make modifications to your account (for example, passwords, PINs, secret answers to security questions, etc.).
If someone else acquires this information (through no fault of Spectrum), we will presume that you have authorized that use of the information and access to your account, including any charges related to account transactions, added services, the purchase of content, and/or access to programming, such as pay-per-view, for which you will be billed.
Qualifications & exceptions
The presumption applies where the information is acquired "through no fault of Spectrum".
Not stated here
The text does not say how a subscriber can rebut the presumption or whether it applies after the subscriber reports a compromise.