These Terms govern use of the Spotify Service and its Content
These Terms of Use, last updated September 4, 2026, govern your use of (including access to) Spotify's personalized streaming services, including Spotify websites and apps that incorporate or link to these Terms (together the "Spotify Service"), and any music, videos, podcasts, audiobooks or other material made available through it ("Content").
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Last Updated: September 4, 2026
Please read these Terms of Use ("Terms") carefully as they govern your use of (which includes access to) Spotify's personalized services for streaming music and other content, including all of our websites and software applications that incorporate or link to these Terms (collectively, the "Spotify Service")
any music, videos, podcasts, audiobooks, or other material that is made available through the Spotify Service ("Content")
Qualifications & exceptions
The defined Spotify Service covers websites and software applications only where they incorporate or link to these Terms.
Legal Rights & Agreement Rules · Context
Additional Spotify terms and policies are made part of these Terms
Using the Spotify Service is also subject to additional terms and conditions Spotify presents, and all of them are made part of these Terms by reference (together the "Agreements"). Section 7 lists them: the Paid Subscription Terms, Audiobook Purchase Terms, Card Terms and Support Community Terms, plus the Privacy Policy, User Guidelines, Platform Rules and Intellectual Property Policy. Section 7 also lets Spotify change these Terms, including the incorporated terms, by notice. This Terms of Use page points to the Privacy Policy for how personal data is collected, used, shared and protected.
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Use of the Spotify Service is subject to additional terms and conditions presented by Spotify, all of which are made part of these Terms by this reference (collectively, the "Agreements")
To learn more about how Spotify collects, uses, shares and protects your personal data, please see the
As noted above, other terms and conditions, guidelines and policies governing use of the Spotify Service are incorporated herein by reference.
We may make changes to these Terms (including any additional Spotify terms and conditions incorporated by reference herein) from time to time
Qualifications & exceptions
The incorporated documents are linked, not supplied in this source; their contents are not analyzed here.
Not stated here
What the separately linked documents (Paid Subscription Terms, Privacy Policy, User Guidelines, Platform Rules and others) require is not part of this source.
Legal Rights & Agreement Rules · Restriction or exception
Signing up or using the service means you agree to these Terms
By signing up for or otherwise using the Spotify Service, you agree to these Terms. If you do not agree, you must not use the Spotify Service or access any Content.
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By signing up for, or otherwise using, the Spotify Service, you agree to these Terms.
If you do not agree to these Terms, then you must not use the Spotify Service or access any Content.
Legal Rights & Agreement Rules · Restriction or exception
Disputes go to individual arbitration instead of court, jury trials or class actions
The Terms contain a mandatory arbitration provision (Section 6): disputes between you and Spotify are resolved by binding individual arbitration rather than jury trials, other court proceedings or class actions of any kind, and arbitration has less discovery and appellate review than court. Exceptions keep some matters in court: disputes over actual or alleged infringement of either side's intellectual property go to the federal courts of New York, New York; either side may bring an individual action in a U.S. small claims court; either side may seek only temporary or preliminary individualized injunctive relief in court pending the arbitrator's ruling; and either side may bring issues to government agencies. A court, not the arbitrator, decides questions such as whether the arbitration agreement applies and is enforceable.
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THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION THAT, AS FURTHER SET FORTH IN SECTION 6 BELOW, REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR ANY OTHER COURT PROCEEDINGS, OR CLASS ACTIONS OF ANY KIND.
IN ARBITRATION THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.
will be determined by binding individual (not class) arbitration
any Dispute relating to any actual or alleged infringement of your or Spotify's intellectual property rights shall be brought in the federal courts of New York, New York
a U.S. small claims court
seeking only temporary or preliminary individualized injunctive relief, pending a final ruling from the arbitrator
this Arbitration Agreement does not stop you or us from bringing issues to the attention of federal, state, or local agencies
YOU AND SPOTIFY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER IN ARBITRATION OR LITIGATION ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY
Qualifications & exceptions
Exceptions: intellectual-property infringement disputes (New York federal courts), individual small-claims actions, temporary or preliminary individualized injunctive relief, and agency complaints.
Claims may be brought only individually, not as a class or representative action.
Legal Rights & Agreement Rules · Context
Your contract is with Spotify USA Inc. in New York
These Terms are an agreement between you and Spotify USA Inc., 4 World Trade Center, 150 Greenwich Street, 62nd Floor, New York, NY 10007. Section 5 says you can also contact Spotify at this mailing address.
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These Terms are between you and Spotify USA Inc., 4 World Trade Center, 150 Greenwich Street, 62nd Floor, New York, NY, 10007.
Account & Service Control · Restriction or exception
You must be 18, or 13 with parent or guardian consent, and live in the United States
By using the Spotify Service you affirm you are 18 or older, or, if not, that you are 13 or older and have parental or guardian consent to enter into these Terms. To use the service and access Content you also represent that you live in the United States and that your registration and account information is true, accurate and complete, and you agree to keep it that way. If you do not meet the minimum age, you must not register as a user.
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BY USING THE SPOTIFY SERVICE, YOU AFFIRM THAT YOU ARE 18 YEARS OR OLDER TO ENTER INTO THESE TERMS, OR, IF YOU ARE NOT, THAT YOU ARE 13 YEARS OR OLDER AND HAVE OBTAINED PARENTAL OR GUARDIAN CONSENT TO ENTER INTO THESE TERMS.
you reside in the United States, and any registration and account information that you submit to Spotify is true, accurate, and complete, and you agree to keep it that way at all times
If you do not meet the minimum age requirements then you must not register as a user.
Account & Service Control · Procedure
Family plan holders who enable a kids experience confirm they are the child's legal guardian
In certain markets, Spotify may offer primary account holders on a family subscription the option to allow access to a kids experience. By enabling it, the primary account holder confirms they are the legal guardian of any user accessing that experience and gives permission for the younger user to use Spotify.
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In certain markets, Spotify may offer primary account holders the opportunity to allow access to a kids experience as part of a family subscription.
By enabling such access, the primary account holder confirms they are the legal guardian of any user accessing the experience and that they give permission for the younger user to use Spotify.
Qualifications & exceptions
Offered only in certain markets and only as part of a family subscription; Spotify may, not must, offer it.
Not stated here
The Terms do not say which markets offer the kids experience or whether the 13-year minimum age applies to its users.
Charges & Financial Obligations · Context
Spotify offers free options and Paid Subscriptions, plus promotional offers
Spotify provides several service options. Some are free of charge; others require payment before you can access them ("Paid Subscriptions"). Spotify may also offer special promotional plans, memberships or services, including third-party products and services, and says it is not responsible for products and services provided by those third parties.
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Certain Spotify Service options are provided free of charge, while other options require payment before they can be accessed ("Paid Subscriptions").
We may also offer special promotional plans, memberships, or services, including offerings of third-party products and services.
We are not responsible for the products and services provided by such third parties.
Charges & Financial Obligations · Procedure
Using a free or reduced-price trial means agreeing to the Paid Subscription Terms
Spotify, or others on its behalf, may from time to time offer trials of Paid Subscriptions for a specified period without payment or at a reduced rate ("Trial"). If you use the Spotify Service through a Trial, you agree to the separate Spotify Paid Subscription Terms.
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From time to time, we or others on our behalf may offer trials of Paid Subscriptions for a specified period without payment or at a reduced rate ("Trial").
By using a Spotify Service via a Trial, you agree to the
Not stated here
The Paid Subscription Terms are linked but not supplied here, so what happens when a Trial ends is not stated in this source.
Legal Rights & Agreement Rules · Restriction or exception
Third-party apps and devices may have their own terms and no compatibility guarantee
The Spotify Service may integrate or interact with third-party apps, websites and services ("Third-Party Applications") and third-party computers, phones, tablets, wearables, speakers and other devices ("Devices"). Your use of them may be subject to the third party's own terms and policies, and Spotify does not guarantee they will be compatible with the Spotify Service. Section 6 adds that Spotify has no obligation or liability for Third-Party Applications or their content, and your only remedy for problems with them is to uninstall or stop using them.
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Your use of such Third-Party Applications and Devices may be subject to additional terms, conditions, and policies provided to you by the applicable third party.
Spotify does not guarantee that Third-Party Applications and Devices will be compatible with the Spotify Service.
YOUR SOLE AND EXCLUSIVE REMEDY, AS WITH RESPECT TO SPOTIFY, FOR ANY PROBLEMS OR DISSATISFACTION WITH ANY THIRD-PARTY APPLICATIONS OR THE CONTENT THEREOF, IS TO UNINSTALL OR STOP USING SUCH THIRD-PARTY APPLICATIONS.
Legal Rights & Agreement Rules · Permission or license
Spotify can change, interrupt, suspend or stop all or part of the service without notice
Spotify says it uses reasonable efforts to keep the service running, but reserves the right to change its service offerings and their availability from time to time without notice or liability to you. Examples: temporary interruptions for technical problems, maintenance, testing or updates (including legal changes), and modifying, suspending or stopping, permanently or temporarily, all or part of the service, including particular functions, features, subscription plans and promotional offerings. One exception: if you prepaid Spotify directly for a Paid Subscription that Spotify permanently discontinues before your Prepaid Period ends, Spotify refunds the prorated unused part.
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Spotify reserves the right to change our Spotify Service offerings and their availability from time to time, without notice or liability to you.
The Spotify Service may experience temporary interruptions due to technical difficulties, maintenance or testing, or updates, including those required to reflect changes in relevant laws and regulatory requirements.
we may modify, suspend, or stop (permanently or temporarily) providing all or part of the Spotify Service (including particular functions, features, subscription plans, and promotional offerings)
Spotify will refund you the prorated portion of the prepaid fees for the Pre-Paid Period after such discontinuation
Qualifications & exceptions
Prorated refund when Spotify permanently discontinues a Paid Subscription you prepaid directly to Spotify (see the discontinuation refund card).
Content & IP Rights · Restriction or exception
Spotify does not promise any specific content and songs or podcasts can be removed without notice
Spotify has no obligation to provide any specific content through the service, and Spotify or the content owners may remove access to particular songs, videos, podcasts, audiobooks and other Content without notice.
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Spotify has no obligation to provide any specific content through the Spotify Service, and Spotify or the applicable owners may remove access to particular songs, videos, podcasts, audiobooks and other Content without notice.
Account & Service Control · User right or choice
You can end these Terms at any time if you no longer want the service
Section 2 points to Section 6 for your right to terminate. There, you may terminate these Terms at any time, after which you may not keep accessing or using the Spotify Service; Spotify's Customer Support resources explain how to close the account.
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Your right to terminate these Terms if you no longer want to use the Spotify Service is set forth in Section 6 below.
You may terminate these Terms at any time, in which case you may not continue accessing or using the Spotify Service.
Charges & Financial Obligations · Company commitment
Prorated refund if Spotify permanently discontinues a plan you prepaid directly
If you prepaid fees directly to Spotify for a Paid Subscription and Spotify permanently discontinues that subscription before the end of your Prepaid Period, Spotify will refund the prorated part of the prepaid fees for the period after the discontinuation. Your account and billing information must be up to date to receive the refund. The text cross-refers to a "Payments and cancellations" section, whose heading in this document reads "Payments and cancellation"; it spells the term both "Prepaid Period" and "Pre-Paid Period".
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If you have prepaid fees directly to Spotify for a Paid Subscription that Spotify permanently discontinues prior to the end of your Prepaid Period
Spotify will refund you the prorated portion of the prepaid fees for the Pre-Paid Period after such discontinuation
Your account and billing information must be up to date in order for us to refund you.
Qualifications & exceptions
Applies only to fees prepaid directly to Spotify, not through a third party.
Applies only to permanent discontinuation by Spotify before the Prepaid Period ends.
Charges & Financial Obligations · Restriction or exception
No liability or refund for outages caused by governments, third parties or events beyond Spotify's control
Spotify has no liability to you, and no obligation to refund you, for internet or Spotify Service outages or failures caused by government authorities, other third parties, or events beyond Spotify's control.
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Spotify has no liability to you, nor any obligation to provide a refund to you, in connection with internet or other Spotify Service outages or failures that are caused by the actions of government authorities, other third parties, or events beyond our control.
Account & Service Control · Restriction or exception
Your account must be in your country of residence and you are responsible for all use of your login
You may need a Spotify account to use all or part of the service, and the account must be in your country of residence. Your username and password are for your personal use only and should be kept confidential. You are responsible for all use of your username and password, including unauthorized use. Notify Spotify Customer Service immediately if your username or password is lost or stolen or you believe someone has accessed your account without authorization.
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You may need to create a Spotify account to use all or part of the Spotify Service, and this account must be in your country of residence.
Your username and password are for your personal use only and should be kept confidential.
You understand that you are responsible for all use (including any unauthorized use) of your username and password.
team immediately if your username or password is lost or stolen, or if you believe there has been unauthorized access to your account.
Account & Service Control · Permission or license
Spotify can take back or make you change your username for any reason
Spotify may reclaim your username, or require you to change it, for any reason.
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Spotify may reclaim, or require you to change, your username for any reason.
Content & IP Rights · Permission or license
You get a limited, revocable permission for personal, non-commercial use only
If you comply with these Terms and other applicable terms, Spotify grants you limited, non-exclusive, revocable permission to make personal, non-commercial use of the Spotify Service and the Content ("Access"). You may only access the version of the service offered in your country of residence. This Access lasts until you or Spotify terminate it. You agree not to redistribute, sell or transfer the Spotify Service or the Content.
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Subject to your compliance with these Terms (including any other applicable terms and conditions), we grant to you limited, non-exclusive, revocable permission to make personal, non-commercial use of the Spotify Service and the Content (collectively, "Access").
You must only Access the version of the Spotify Service offered in your country of residence.
This Access shall remain in effect unless and until terminated by you or Spotify.
You agree that you will not redistribute, sell or transfer the Spotify Service or the Content.
Qualifications & exceptions
Conditional on your compliance with these Terms and other applicable terms.
Revocable; lasts until terminated by you or Spotify.
Content & IP Rights · Context
Apps and Content are licensed to you, not sold
Spotify's software applications and the Content are licensed to you, not sold or transferred. Spotify and its licensors keep ownership of all copies, even after the apps or Content are installed on your devices.
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The Spotify software applications and the Content are licensed, not sold or transferred to you, and Spotify and its licensors retain ownership of all copies of the Spotify software applications and Content even after installation on your Devices.
Content & IP Rights · Restriction or exception
No right to use Spotify trademarks, logos or other brand features
The Spotify Service and Content belong to Spotify or its licensors. Spotify trademarks, service marks, trade names, logos, domain names and other brand features ("Spotify Brand Features") are owned by Spotify or its licensors, and these Terms give you no right to use them, whether commercially or non-commercially.
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The Spotify Service and the Content are the property of Spotify or Spotify's licensors.
These Terms do not grant you any rights to use any Spotify Brand Features whether for commercial or non-commercial use.
Legal Rights & Agreement Rules · Restriction or exception
You must follow the User Guidelines and Platform Rules and use the service only as expressly permitted
You agree to follow the Spotify User Guidelines and the Platform Rules, and not to use the Spotify Service or Content in any way the Agreements do not expressly permit. Those guidelines and rules are separate linked documents not supplied in this source.
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You agree to abide by the
and not to use the Spotify Service, the Content, or any part thereof in any manner not expressly permitted by the Agreements.
Not stated here
The User Guidelines and Platform Rules are linked, not supplied; their specific rules are not analyzed here.
Charges & Financial Obligations · Procedure
Paid Subscriptions are bought by recurring advance payment or by prepaying for a set period
You may buy a Paid Subscription directly from Spotify or through a third party, either by paying a subscription fee plus applicable taxes in advance each month or at another recurring interval disclosed before purchase, or by prepaying for access for a specific time period ("Prepaid Period"). Tax rates are calculated from the information you provide and the rate applicable when you are charged.
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You may purchase a Paid Subscription directly from Spotify or through a third party either by:
paying a subscription fee plus applicable taxes in advance on a monthly basis or some other recurring interval disclosed to you prior to your purchase; or
prepayment giving you access to the Spotify Service for a specific time period ("Prepaid Period").
Tax rates are calculated based on the information you provide and the applicable rate at the time of your monthly charge.
Charges & Financial Obligations · Procedure
Subscriptions bought through third parties or with codes and gift cards carry extra terms
If you buy a Paid Subscription through a third party, that third party's separate terms may also apply, and you must contact the third party about refunds or managing the subscription. If you buy one with a code, gift card, pre-paid offer or other offer provided or sold by or for Spotify ("Codes"), you must agree to Spotify's Card Terms.
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If you purchase access to a Paid Subscription through a third party, separate terms and conditions with such third party may apply to your use of the Spotify Service in addition to these Terms.
Please contact the third party regarding any refunds or to manage your subscription.
If you purchase a Paid Subscription using a code, gift card, pre-paid offer, or other offer provided or sold by or on behalf of Spotify for access to a Paid Subscription ("Codes"), you must agree to the Spotify
Not stated here
The Card Terms are linked but not supplied in this source.
Charges & Financial Obligations · Context
Audiobooks bought outside a subscription fall under separate purchase terms
If you buy Audiobook Content outside your Paid Subscription, that purchase is governed by Spotify's separate Audiobook Purchase Terms and Conditions, which are linked but not supplied here.
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If you purchase Audiobook Content outside of your Paid Subscription, your purchase will be governed by the
Charges & Financial Obligations · Permission or license
Spotify can raise subscription prices with advance notice; you can reject by unsubscribing
Spotify may change Paid Subscriptions from time to time, including recurring fees, the Prepaid Period (only for periods not yet paid) and Codes, and will tell you about price changes in advance. A price change takes effect at the start of the next subscription period after the change, and continuing to use the service after it takes effect means you accept the new price. If you do not agree, you can reject the change by unsubscribing from the Paid Subscription before the change takes effect.
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Spotify may from time to time make changes to Paid Subscriptions, including recurring subscription fees, the Prepaid Period (for periods not yet paid), or Codes, and will communicate any price changes to you in advance.
Price changes will take effect at the start of the next subscription period following the date of the price change and, by continuing to use the Spotify Service after the price change takes effect, you will have accepted the new price.
If you do not agree to a price change, you can reject the change by unsubscribing from the applicable Paid Subscription prior to the price change going into effect.
Qualifications & exceptions
Prepaid Period changes apply only to periods not yet paid.
Price changes are communicated in advance and start with the next subscription period.
Charges & Financial Obligations · Company practice
Tax changes are applied automatically based on your account location
Tax rates are based on the rates in effect at the time of each monthly charge and can change with local tax requirements in your country, state, territory, county or city. Any tax-rate change is applied automatically based on the account information you provide.
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Tax rates are based on the rates applicable at the time of your monthly charge.
Any change in tax rate will be automatically applied based on the account information you provide.
Charges & Financial Obligations · Restriction or exception
Prices are set per country and you may not dodge paying for a subscription or trial
The price of a Paid Subscription or Trial is specific to the version of the service offered in your country of residence. You agree not to use any means to access a Paid Subscription or Trial without paying the applicable price, or to frustrate Spotify's legitimate attempts to collect payment.
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The price of a Paid Subscription or Trial is specific to the version of the Spotify Service offered in your country of residence
you agree not to engage in any means to Access the Paid Subscription or Trial without paying the applicable price or to frustrate Spotify's legitimate attempts to collect payment for such Access
Charges & Financial Obligations · Procedure
Paid Subscriptions renew and charge automatically until you cancel
Unless otherwise indicated (for example, a Prepaid Period), Paid Subscriptions continue indefinitely until cancelled. You are billed on the first day of each billing period and you authorize Spotify, or the third party you signed up through, to charge your payment method the then-current subscription fee. You can cancel at any time; cancellation generally takes effect at the end of the billing period in which you cancel, after which you move to the free version. Unless the law requires otherwise or these Terms expressly say so, there are no refunds or credits for partial subscription periods.
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Unless otherwise indicated (for example, if you have signed up for a Prepaid Period), Paid Subscriptions continue indefinitely until cancelled.
You will be billed on a recurring basis on the first day of each billing period and you will pay and you authorise us (or the applicable third party, if you sign up through a third party) to charge your payment method the then-current subscription fee.
Unless otherwise indicated, cancellation will take effect from the end of the billing period in which you cancel and you will be downgraded to the free version of the Spotify Service.
Unless otherwise required by law, we do not provide refunds or credits for any partial subscription periods, except as expressly stated in these Terms.
Qualifications & exceptions
Does not apply where otherwise indicated, such as a Prepaid Period.
Cancellation takes effect at the end of the current billing period; no partial-period refunds unless law requires or the Terms expressly provide.
Charges & Financial Obligations · User right or choice
You can cancel a Paid Subscription at any time; it ends with the current billing period
You may cancel your Paid Subscription at any time from the Account page after logging in, or through the cancellation link in the Terms. Unless otherwise indicated, cancellation takes effect at the end of the billing period in which you cancel, and your account moves to the free version. Unless the law requires otherwise, Spotify does not refund or credit partial subscription periods, except where these Terms expressly say so (for example, the prorated refund when Spotify permanently discontinues a prepaid plan). Subscriptions bought through a third party are managed with that third party.
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You may cancel your Paid Subscription at any time by logging into your Spotify account and following the prompts on the Account page or by clicking
Unless otherwise indicated, cancellation will take effect from the end of the billing period in which you cancel and you will be downgraded to the free version of the Spotify Service.
Unless otherwise required by law, we do not provide refunds or credits for any partial subscription periods, except as expressly stated in these Terms.
Qualifications & exceptions
No partial-period refunds or credits unless required by law or expressly stated in these Terms.
Third-party purchases: contact the third party to manage the subscription or ask about refunds.
Charges & Financial Obligations · Procedure
A subscription paid with a code ends automatically when the code period or balance runs out
If you bought a Paid Subscription with a Code, the subscription terminates automatically at the end of the period stated with the Code, or when the prepaid balance is no longer enough to pay for the service.
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If you have purchased a Paid Subscription using a Code, your subscription will automatically terminate at the end of the period stated with your Code, or when there is an insufficient prepaid balance to pay for the Spotify Service.
Charges & Financial Obligations · Permission or license
Spotify can end your Paid Subscription at any time with at least 14 days' notice
In addition to its other rights under the Terms, Spotify may terminate a Paid Subscription at any time on at least 14 days' notice. Unless Spotify tells you otherwise, you keep access to the Paid Subscription for the rest of the current billing period and are then downgraded to the free version. Separately, Section 6 lets Spotify terminate the Terms or suspend access at any time if it believes you breached them, if it stops providing the service, or to comply with law, and in that case it generally does not refund amounts already paid.
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In addition to, and notwithstanding, any other rights we may have under these Terms, we reserve the right to terminate a Paid Subscription at any time, on no less than 14 days' notice to you.
Unless we inform you otherwise, we will allow you to retain access to the Paid Subscription for the remainder of the then-current billing period, after which we will downgrade your account to the free version of the Spotify Service.
Spotify may terminate these Terms (including any additional terms and conditions incorporated herein) or suspend your access to the Spotify Service at any time if we believe you have breached any of these Terms, if we stop providing the Spotify Service or any material component thereof, or as we believe necessary to comply with applicable law.
Qualifications & exceptions
Unless Spotify informs you otherwise, access continues to the end of the current billing period.
Section 6 termination for breach, service stoppage or legal compliance is a separate power with no refund except as the Terms expressly provide.
Legal Rights & Agreement Rules · Restriction or exception
You must follow the User Guidelines, Platform Rules and the law, and respect others' rights
When using the Spotify Service you must comply with the Spotify User Guidelines and the Platform Rules, and with all applicable laws, rules and regulations, and respect the intellectual property, privacy and other rights of third parties. The guidelines and rules themselves are separate linked documents not supplied here.
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In using the Spotify Service, you must comply with the
as well as all applicable laws, rules, and regulations, and respect the intellectual property, privacy, and other rights of third parties.
Not stated here
The specific content of the User Guidelines and Platform Rules is not in this source.
Account & Service Control · Restriction or exception
Opening an account for a company or brand binds both you and the brand
If you set up a Spotify account for a company, organization, entity or brand (a "Brand Account"), "you" and "your" in these Terms and in incorporated Spotify terms mean both you and the Brand. You also promise you are authorized to grant all permissions and licenses in these Terms and to bind the Brand to them.
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the terms "you" and "your," as used throughout these Terms (including other Spotify terms and conditions incorporated by reference herein), apply to both you and the Brand.
If you create a Brand Account, you represent and warrant that you are authorized to grant all permissions and licenses provided in these Terms (including any other applicable Spotify terms and conditions) and to bind the Brand to these Terms.
Account & Service Control · Restriction or exception
Brand accounts may follow users and share playlists but must not imply endorsements and must disclose them
A Brand may follow users and create and share playlists, but must not do anything that implies an endorsement or commercial relationship with the followed user, artist, songwriter or anyone else, unless the Brand has independently obtained the rights to imply it. Brands must also be transparent with users about endorsements or consideration given to artists, songwriters, users or others, and must follow applicable laws, regulations and codes of practice.
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A Brand may follow users and create and share playlists, provided that the Brand does not take any action that implies an endorsement or commercial relationship between the Brand and the followed user, artist, songwriter, or any other person, unless the Brand has independently obtained the rights to imply such an endorsement.
Brands must be transparent to our users about disclosing any endorsements or consideration provided to artists, songwriters, users, or any other party
Qualifications & exceptions
Implying an endorsement is allowed only if the Brand independently obtained the rights to do so.
Legal Rights & Agreement Rules · Restriction or exception
You promise you are not in a sanctioned country or on a government restricted-party list
You represent and warrant that you are not located in, organized under the laws of, or ordinarily resident in a country or territory under territorial sanctions, and not owned by or acting for a sanctioned government or a person or entity in such a country. You also promise you are not on, or more than 50% owned or controlled by or acting for someone on, an EU, UK, US or other applicable government restricted-party list.
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You represent and warrant that you are (1) not located in, organized under the laws of, or ordinarily resident in any country or territory subject to territorial sanctions (collectively "Sanctioned Country")
not a person identified on, or more than 50% owned or controlled, directly or indirectly, by or acting on behalf or at the direction of any entity identified on, E.U., U.K., or U.S., or other applicable government restricted party lists
Legal Rights & Agreement Rules · Restriction or exception
You must comply with export control and sanctions laws and not export Spotify technology to prohibited uses
Spotify's products may be subject to EU, UK and US export control and sanctions laws listed in the Terms ("Trade Control Laws"). You agree to comply with them and not to use, sell, export, re-export, transfer or otherwise dispose of products, software or technology received from Spotify to any destination, entity, person or end-use those laws prohibit. Spotify is not required to act in a way those laws prohibit and may, in its sole discretion, refrain from providing products or services that may be prohibited.
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Spotify's products may be subject to export control and economic sanctions laws of the European Union, the United Kingdom, the United States
You agree to comply with all applicable Trade Control Laws in your use of Spotify's products or services.
to any destination, entity, or person or for any end-use prohibited by the Trade Control Laws
it shall be in the sole discretion of Spotify to refrain from being directly or indirectly involved in the provision of products or services that may be prohibited under applicable Trade Control Laws
Content & IP Rights · Context
User Content covers everything users add, upload, share or post on Spotify
Spotify users may post, upload or otherwise contribute content ("User Content"). User Content includes all information, materials, messages or other communications and any other content users add, create, upload, submit, distribute or post to or through the Spotify Service. For moderation, Spotify points to its separate Platform Rules, Content Actions information, Safety & Privacy Center and Intellectual Property Policy, which are not supplied here.
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Spotify users may post, upload, or otherwise contribute content to the Spotify Service ("User Content").
For the avoidance of doubt, User Content includes all information, materials, messages or other communications, and any other content that is added, created, uploaded, submitted, distributed, or posted to or through the Spotify Service by users.
Content & IP Rights · Restriction or exception
You are solely responsible for what you post and promise you have the rights to it
You are solely responsible for all User Content you post. You promise that you own or have the right to post it, and that neither the content nor Spotify's use of it under your license (1) violates these Terms, including the User Guidelines, applicable law, or third-party intellectual property or other rights, or (2) implies affiliation with or endorsement by Spotify or any artist, band, label or other person or entity without their prior express written consent.
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You are solely responsible for all User Content that you post.
(1) you own or have the right to post such User Content
(i) violate these Terms, including the Spotify User Guidelines, applicable law, or the intellectual property or other rights of any third party
(ii) imply any affiliation with or endorsement of you or your User Content by Spotify or any artist, band, label, or other individual or entity without the prior express written consent from Spotify or such individual or entity
Sharing & Disclosure · Context
What you share may be public and re-shared by others; Spotify is not responsible for posts
Spotify may let you post or share User Content in different ways, including by messaging other users. Depending on how you share, content and other information may be sent privately to one or more users or be publicly accessible, and others may use and re-share it on Spotify and across the web. The Terms ask you to use caution and mind your account settings, and say Spotify is not responsible for what you or others post or share.
Supporting quotations
content and other information may be privately transmitted to one or more users or it may be publicly accessible, and may be used and re-shared by others on the Spotify Service and across the web
Spotify is not responsible for what you or others post or share on the Spotify Service.
Content & IP Rights · Permission or license
Spotify may review public or private User Content and remove it for any reason without notice
Spotify may, but is not obliged to, monitor or review User Content, whether publicly posted or privately shared. Spotify reserves the right to remove or disable access to any User Content for any or no reason, and may do so without notifying you first.
Supporting quotations
Spotify may, but has no obligation to, monitor or review User Content (whether publicly posted or privately shared).
Spotify reserves the right to remove or disable access to any User Content for any or no reason.
Spotify may take these actions without prior notification to you.
Content & IP Rights · Permission or license
You keep ownership but give Spotify a broad, irrevocable, worldwide license to your User Content
You keep ownership of your User Content. But you grant Spotify a non-exclusive, transferable, sublicensable, royalty-free, fully paid, irrevocable, worldwide license to reproduce, make available, perform and display, translate, modify, create derivative works from, distribute and otherwise use your User Content through any medium and technology, now known or later created, in connection with the Spotify Service. Where applicable and to the extent the law allows, you also waive and agree not to enforce moral rights, such as the right to be named as author or to object to derogatory treatment of your User Content, including Feedback.
Supporting quotations
You retain ownership of your User Content when you post it to the Spotify Service.
you hereby grant to Spotify a non-exclusive, transferable, sublicensable, royalty-free, fully paid, irrevocable, worldwide license to reproduce, make available, perform and display, translate, modify, create derivative works from, distribute, and otherwise use any such User Content
in connection with the Spotify Service
Where applicable and to the extent permitted under applicable law, you also agree to waive, and not to enforce, any "moral rights" or equivalent rights
Qualifications & exceptions
The license is limited to use in connection with the Spotify Service.
The moral-rights waiver applies only where applicable and to the extent permitted by law.
Content & IP Rights · Permission or license
Feedback you give is not confidential and Spotify can use it freely without paying you
Ideas, suggestions or other feedback you give about the Spotify Service or any Content ("Feedback") are not confidential, and Spotify may use them without restriction and without paying you. Feedback is treated as a type of User Content, so the User Content license also covers it.
Supporting quotations
such Feedback is not confidential and may be used by Spotify without restriction and without payment to you.
Feedback is considered a type of User Content under these Terms.
Use & Processing · Permission or license
Spotify may use your device's processor, bandwidth and storage and show you ads, and so may its partners
You grant Spotify the right (1) to let the Spotify Service use the processor, bandwidth and storage hardware on your device to operate the service, (2) to provide advertising and other information to you, and (3) to let Spotify's business partners do the same.
Supporting quotations
You also grant to us the right (1) to allow the Spotify Service to use the processor, bandwidth, and storage hardware on your Device in order to facilitate the operation of the Spotify Service, and (2) to provide advertising and other information to you, and (3) to allow our business partners to do the same.
Qualifications & exceptions
Use of device resources is to facilitate operation of the Spotify Service.
Content & IP Rights · Company practice
What content you see and where it appears may be influenced by Spotify's commercial deals
In any part of the Spotify Service, the Content you access, including how it is selected and placed, may be influenced by commercial considerations, including Spotify's agreements with third parties. Spotify points to a separate page explaining how its recommendation systems work and why certain content is shown.
Supporting quotations
In any part of the Spotify Service, the Content that you access, including its selection and placement, may be influenced by commercial considerations, including Spotify's agreements with third parties.
you can learn more about how our recommendation systems work, including how and why certain content is displayed to you.
Content & IP Rights · Company practice
Podcasts, shows and other Content may include advertising
Some Content licensed by, provided to, created by or otherwise made available by Spotify, such as podcasts or shows, may include advertising or other promotional messages.
Supporting quotations
Some Content licensed by, provided to, created by, or otherwise made available by Spotify (e.g., podcasts or shows) may incorporate advertising or other promotional messages.
Content & IP Rights · Procedure
Report infringing Content under Spotify's Intellectual Property Policy
If you believe any Content infringes your copyright, trademark or other intellectual property rights, the Terms direct you to the separate Spotify Intellectual Property Policy, which is linked but not supplied here.
Supporting quotations
If you believe that any Content infringes your copyright, trademark or other intellectual property rights, please see the
Legal Rights & Agreement Rules · Context
Using the Spotify Community forum means agreeing to separate Community Terms
Spotify Community is a place for discussion and exchanging information, tips and other materials about the Spotify Service. By using Spotify Community you agree to the separate Community Terms, which are linked but not supplied here.
Supporting quotations
is a place for discussions and exchange of information, tips, and other materials related to the Spotify Service.
By using Spotify Community, you agree to the
Legal Rights & Agreement Rules · Procedure
Account, payment and Terms questions go to Spotify Customer Support or by mail
For account- and payment-related questions ("Customer Support Queries"), use the Customer Support resources listed in the About Us section of Spotify's website. For questions about the Spotify Service or these Terms, including incorporated terms, contact Spotify Customer Service through the About Us section, or write to the mailing address given in the "Service Provider" section at the start of the Terms.
Supporting quotations
For customer support with account- and payment-related questions ("Customer Support Queries"), please use Customer Support resources listed on the
If you have any questions concerning the Spotify Service or these Terms (including any additional Spotify terms and conditions incorporated herein), please contact Spotify Customer Service by visiting the About Us section of our website.
You may also contact us at the mailing address set forth in the "Service Provider" section at the start of these Terms.
Legal Rights & Agreement Rules · User right or choice
You can take complaints to California's Department of Consumer Affairs
Under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by phone at 1-800-952-5210, to resolve a complaint about the Spotify Service or get more information about using it.
Supporting quotations
In addition, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at 1-800-952-5210 in order to resolve a complaint regarding the Spotify Service or to receive further information regarding use of the Spotify Service.
Qualifications & exceptions
The cited California statute is external law and is not supplied or interpreted in this source.
Not stated here
The Terms do not say whether this route is limited to California residents; the statute itself is not supplied.
Account & Service Control · Permission or license
Either side can end the Terms; Spotify can suspend or terminate for suspected breach, generally without refund
These Terms apply until you or Spotify terminate them. Spotify may terminate the Terms, including incorporated terms, or suspend your access at any time if it believes you breached the Terms, if it stops providing the service or a material part of it, or as it believes necessary to comply with law. If the Terms are terminated by either side or Spotify suspends access, you agree Spotify has no liability or responsibility to you and, except as the Terms expressly provide, will not refund amounts you already paid. One express exception is the prorated refund when Spotify permanently discontinues a Paid Subscription you prepaid directly. You may terminate the Terms at any time and then may not keep using the service.
Supporting quotations
These Terms will continue to apply to you until terminated by either you or Spotify.
Spotify may terminate these Terms (including any additional terms and conditions incorporated herein) or suspend your access to the Spotify Service at any time if we believe you have breached any of these Terms, if we stop providing the Spotify Service or any material component thereof, or as we believe necessary to comply with applicable law.
you agree that Spotify shall have no liability or responsibility to you, and (except as expressly provided in these Terms) Spotify will not refund any amounts that you have already paid.
You may terminate these Terms at any time, in which case you may not continue accessing or using the Spotify Service.
Spotify will refund you the prorated portion of the prepaid fees for the Pre-Paid Period after such discontinuation
Qualifications & exceptions
Refunds only where the Terms expressly provide, such as the prorated refund for a permanently discontinued prepaid Paid Subscription.
Spotify's trigger is its belief that you breached, not a finding of breach.
Legal Rights & Agreement Rules · Context
Most of the Terms, including disputes and content licenses, survive termination
After termination, these sections continue to apply: Section 2 (The Spotify Service), Section 3 (Your Use of the Spotify Service) except as stated there, Section 4 (Content and Intellectual Property Rights), Section 6 (Problems and Disputes) and Section 7 (About These Terms), plus any other sections that explicitly or by their nature must remain in effect.
Supporting quotations
The following sections shall survive termination: Sections 2 (The Spotify Service), 3 (Your Use of the Spotify Service) (except as set forth therein), 4 (Content and Intellectual Property Rights), 6 (Problems and Disputes), 7 (About These Terms), as well as any other sections of these Terms that, either explicitly or by their nature, must remain in effect even after termination of these Terms.
Legal Rights & Agreement Rules · Restriction or exception
The service is provided as is, with no warranties, to the extent the law allows
The Spotify Service is provided "as is" and "as available" without warranties of any kind, express, implied or statutory, and Spotify and content owners disclaim warranties about Content, including satisfactory quality, merchantability, fitness for a particular purpose and non-infringement. Neither warrants that the service or Content is free of malware. Spotify makes no representation and takes no responsibility for third-party apps, User Content, devices or third-party products advertised on the service, or for your transactions with those third parties. Explicit-content filters may still let some explicit content through, so you should not rely on them to filter everything. This applies to the fullest extent permitted by law, and some jurisdictions do not allow these exclusions, so they may not apply to you.
Supporting quotations
THE SPOTIFY SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
NEITHER SPOTIFY NOR ANY OWNER OF CONTENT WARRANTS THAT THE SPOTIFY SERVICE OR CONTENT IS FREE OF MALWARE OR OTHER HARMFUL COMPONENTS.
SPOTIFY MAKES NO REPRESENTATION REGARDING, NOR DOES IT WARRANT OR ASSUME ANY RESPONSIBILITY FOR, ANY THIRD-PARTY APPLICATIONS (OR THE CONTENT THEREOF), USER CONTENT, DEVICES OR ANY PRODUCT OR SERVICE ADVERTISED, PROMOTED OR OFFERED BY A THIRD PARTY
YOU SHOULD NOT RELY ON SUCH FEATURES TO FILTER ALL EXPLICIT CONTENT
THIS SECTION APPLIES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer, so the exclusion and limitations in this section may not apply to you.
Qualifications & exceptions
Applies only to the fullest extent permitted by applicable law; some jurisdictions do not allow these exclusions or limits on consumers' statutory rights.
Legal Rights & Agreement Rules · Restriction or exception
Your only remedy for problems with Spotify or third-party apps is to stop using them
You agree that your sole and exclusive remedy for any problems or dissatisfaction with the Spotify Service is to uninstall Spotify software and stop using the service. Spotify has no obligation or liability for Third-Party Applications or their content made available through the service, and your only remedy as to Spotify for problems with them is to uninstall or stop using them, even though separate agreements with those third parties may govern your relationship with them.
Supporting quotations
YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY PROBLEMS OR DISSATISFACTION WITH THE SPOTIFY SERVICE IS TO UNINSTALL ANY SPOTIFY SOFTWARE AND TO STOP USING THE SPOTIFY SERVICE.
YOU AGREE THAT SPOTIFY HAS NO OBLIGATION OR LIABILITY ARISING FROM OR RELATED TO THIRD-PARTY APPLICATIONS OR THE CONTENT THEREOF MADE AVAILABLE THROUGH OR IN CONNECTION WITH THE SPOTIFY SERVICE
Legal Rights & Agreement Rules · Restriction or exception
Spotify's liability is capped at what you paid in the last 12 months or $30, whichever is greater
To the fullest extent the law allows, Spotify and its officers, shareholders, employees, agents, directors, subsidiaries, affiliates, successors, assigns, suppliers and licensors are not liable for (1) indirect, special, incidental, punitive, exemplary or consequential damages, or (2) loss of use, data, business or profits, arising from use of or inability to use the service, devices or third-party applications, whatever the legal theory and even if warned. (3) Total liability for all claims about the service and third-party applications is capped at the greater of the amounts you paid Spotify in the 12 months before the first claim or $30.00. These Terms do not limit Spotify's liability for fraud, fraudulent misrepresentation, death or personal injury to the extent the law would prohibit such a limit.
Supporting quotations
(1) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES; (2) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS (WHETHER DIRECT OR INDIRECT)
(3) AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SPOTIFY SERVICE, THIRD-PARTY APPLICATIONS, OR THIRD-PARTY APPLICATION CONTENT MORE THAN THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO SPOTIFY DURING THE TWELVE MONTHS PRIOR TO THE FIRST CLAIM; OR (B) $30.00.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SPOTIFY
For clarification, these Terms do not limit Spotify's liability for fraud, fraudulent misrepresentation, death or personal injury to the extent that applicable law would prohibit such a limitation.
Qualifications & exceptions
Applies to the fullest extent permitted by applicable law.
Does not limit liability for fraud, fraudulent misrepresentation, death or personal injury where law prohibits such a limit.
Legal Rights & Agreement Rules · Restriction or exception
Claims must be started within one year of when you knew or should have known of them
To the fullest extent the law allows, any claim under these Terms must be started, by filing an arbitration demand or an individual action as the Arbitration Agreement specifies, within one year after the claiming party first knows or reasonably should know of the act, omission or default behind it; claims not asserted in that time have no remedy. The deadline applies to both you and Spotify. The Arbitration Agreement pauses (tolls) limitations periods while a complete pre-arbitration Notice and the informal resolution process run.
Supporting quotations
ANY CLAIM ARISING UNDER THESE TERMS MUST BE COMMENCED (BY FILING A DEMAND OR FILING AN INDIVIDUAL ACTION AS SPECIFIED UNDER THE ARBITRATION AGREEMENT BELOW) WITHIN ONE (1) YEAR AFTER THE DATE THE PARTY ASSERTING THE CLAIM FIRST KNOWS OR REASONABLY SHOULD KNOW OF THE ACT, OMISSION, OR DEFAULT GIVING RISE TO THE CLAIM
THERE SHALL BE NO RIGHT TO ANY REMEDY FOR ANY CLAIM NOT ASSERTED WITHIN THAT TIME PERIOD.
Qualifications & exceptions
Applies to the fullest extent permitted by applicable law.
Tolled from a fully complete pre-arbitration Notice until the Tolling Period ends (see the pre-arbitration notice card).
Legal Rights & Agreement Rules · Restriction or exception
Content owners and some distributors such as app stores can enforce these Terms against you
You agree that the owners of the Content and certain distributors, such as app store providers, are intended beneficiaries of these Terms and may enforce them directly against you. Apart from that, the Terms give rights only to you and Spotify and create no other third-party beneficiary rights.
Supporting quotations
You acknowledge and agree that the owners of the Content and certain distributors (such as app store providers) are intended beneficiaries of these Terms and have the right to enforce these Terms directly against you.
(2) in no event shall these Terms create any third-party beneficiary rights
Legal Rights & Agreement Rules · Context
If you use the iOS app, Apple is not responsible for Spotify but can enforce these Terms
If you downloaded a Spotify app from Apple's App Store or use it on an iOS device, you agree that these Terms are between you and Spotify only, not Apple, and Apple is not responsible for the Spotify Service or its content and has no duty to provide maintenance or support. If the service fails to meet an applicable warranty, you may notify Apple and Apple will refund the app's purchase price; to the maximum extent the law allows, Apple has no other warranty obligation. Apple is not responsible for handling claims about the service, such as product liability, legal or regulatory non-conformity, consumer protection or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries and may enforce these Terms against you.
Supporting quotations
If you have downloaded any of our mobile software applications (each, an "App") from the Apple Inc. ("Apple") App Store or if you are using the App on an iOS device
These Terms are between you and Spotify only, not with Apple, and Apple is not responsible for the Spotify Service and the content thereof.
In the event of any failure of the Spotify Service to conform to any applicable warranty, you may notify Apple and Apple will refund the applicable purchase price for the App to you
Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary of these Terms.
Qualifications & exceptions
Applies only if you downloaded an app from the Apple App Store or use it on an iOS device.
Legal Rights & Agreement Rules · Restriction or exception
You must cover Spotify's losses and legal fees caused by your breach, content, activity or law-breaking
You agree to indemnify and hold Spotify harmless from all damages, losses and expenses of any kind, including reasonable attorneys' fees and costs, arising from or related to (1) your breach of these Terms, including incorporated terms, (2) any User Content you post or contribute, (3) any activity you engage in on or through the service, and (4) your violation of any law or third-party rights.
Supporting quotations
You agree to indemnify and hold Spotify harmless from and against all damages, losses, and expenses of any kind (including reasonable attorneys' fees and costs) arising out of or related to: (1) your breach of any of these Terms (including any additional Spotify terms and conditions incorporated herein); (2) any User Content you post or otherwise contribute; (3) any activity in which you engage on or through the Spotify Service; and (4) your violation of any law or the rights of a third party.
Legal Rights & Agreement Rules · Restriction or exception
New York law governs, and non-arbitrated disputes go to courts in New York, New York
To the fullest extent the law allows, these Terms and any dispute relating to them or to your relationship with Spotify as a user ("Dispute") are governed by New York law, except where preempted by or inconsistent with federal law. Disputes not subject to mandatory arbitration, including disputes over whether the Arbitration Agreement applies and is enforceable, go exclusively to the federal or state courts in New York, New York, and both sides waive jurisdiction, venue and inconvenient-forum objections. Most Disputes must instead go to individual arbitration under the Arbitration Agreement.
Supporting quotations
("Dispute") are governed by and shall be construed in accordance with the laws of the state of New York, except to the extent preempted by or inconsistent with federal law.
you and Spotify agree to the exclusive jurisdiction of the federal or state courts located in New York, New York, to resolve any Dispute that is not subject to mandatory arbitration under the Arbitration Agreement below (including, but not limited to, any Dispute involving the applicability and enforceability of the Arbitration Agreement), and waive any jurisdictional, venue, or inconvenient forum objections to such courts.
Qualifications & exceptions
Court venue applies only to Disputes not subject to mandatory arbitration.
New York law applies except where preempted by or inconsistent with federal law.
Legal Rights & Agreement Rules · Restriction or exception
Claims can only be brought individually, not as class or representative actions
To the fullest extent the law allows, you and Spotify may bring claims against each other, in court or arbitration, only individually. Neither side may take part as a plaintiff, claimant or class member in any class, collective, consolidated, private attorney general or representative proceeding. Either side may still take part in a class-wide, collective or representative settlement.
Supporting quotations
you and Spotify agree that each party may bring claims (whether in court or in arbitration) against the other only in an individual capacity.
Notwithstanding the foregoing, you or Spotify may participate in a class-wide, collective, or representative settlement of claims.
Qualifications & exceptions
Participation in a class-wide, collective or representative settlement remains allowed.
Legal Rights & Agreement Rules · Restriction or exception
Both sides give up the right to a jury trial
To the fullest extent the law allows, you and Spotify waive any right to a jury trial.
Supporting quotations
To the fullest extent permitted by applicable law, the parties agree to waive any right to a jury trial.
Legal Rights & Agreement Rules · Context
The Arbitration Agreement sets the rules for resolving Disputes by individual arbitration
The "Arbitration Agreement" section sets out how Disputes between you and Spotify are resolved through individual arbitration. Its core rule is that, subject to listed exceptions, any Dispute is decided by binding individual (not class) arbitration.
Supporting quotations
This Arbitration Agreement section sets forth the terms and conditions pursuant to which Disputes between you and Spotify will be resolved through individual arbitration ("Arbitration Agreement").
Subject to the exceptions set forth in the "Exceptions to arbitration" section below
Legal Rights & Agreement Rules · Restriction or exception
Almost any Dispute with Spotify goes to binding individual arbitration, with courts deciding threshold questions
Subject to the listed exceptions, you and Spotify agree that any Dispute, on any legal theory, including claims that arose before this or any prior arbitration agreement and claims arising after the Terms end, will be decided by binding individual (not class) arbitration. The arbitrator decides all issues except that a court alone decides (1) arbitrability and the scope, validity and enforceability of the Arbitration Agreement, including which version applies, (2) whether the pre-arbitration filing requirements were met, (3) enforcement of the class and representative action ban, (4) enforcement of the mass arbitration provisions, and (5) whether to stop a non-compliant arbitration. There is no judge or jury, and court review of an award is limited. The arbitrator can award the same damages and relief as a court, including attorneys' fees and costs where the law allows, but not relief benefiting anyone other than the parties. The arbitration provision survives termination.
Supporting quotations
you and Spotify agree that any Dispute between you and Spotify (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, whether the claims arose before the existence of this or any prior Arbitration Agreement, and whether the claims arise after the termination of these Terms) will be determined by binding individual (not class) arbitration.
The arbitrator has the authority to rule on all issues except that a court has exclusive authority to:
THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED.
the arbitrator may not award any relief, including declaratory or injunctive relief, benefiting anyone but the parties to the arbitration
This arbitration provision will survive termination of these Terms.
You and Spotify both agree that any Dispute relating to any actual or alleged infringement of your or Spotify's intellectual property rights shall be brought in the federal courts of New York, New York
then your Dispute will proceed in a court of competent jurisdiction, consistent with the remainder of the Terms, and will not proceed in arbitration.
Qualifications & exceptions
Exceptions: intellectual-property infringement disputes, individual small-claims actions, temporary or preliminary injunctive relief in court, and agency complaints.
If a court finds the mass-arbitration staging applies to your Dispute but is unenforceable, the Dispute proceeds in court.
Legal Rights & Agreement Rules · User right or choice
IP disputes, small claims, temporary injunctions and agency complaints stay outside arbitration
Disputes about actual or alleged infringement of your or Spotify's intellectual property must be brought in the federal courts of New York, New York. Nothing in the Arbitration Agreement stops either side from choosing, at any time, to have an individual action heard (1) in a U.S. small claims court, as long as it stays there and is not removed or appealed to a general court, or (2) in a court under the Terms' jurisdiction and venue rules, seeking only temporary or preliminary individual injunctive relief pending the arbitrator's final ruling. You or Spotify may also bring issues to federal, state or local agencies, which can seek relief on your behalf if the law allows, and both sides may join a class-wide, collective or representative settlement.
Supporting quotations
to elect to have an individual action heard in: (1) a U.S. small claims court (so long as the action is litigated exclusively in small claims court and is not removed or appealed to a court of general jurisdiction)
seeking only temporary or preliminary individualized injunctive relief, pending a final ruling from the arbitrator
Such agencies can, if the law allows, seek relief against us on your behalf (or vice versa).
Nor does this Arbitration Agreement preclude you or us from entering into or participating in a class-wide, collective, or representative settlement of claims.
Qualifications & exceptions
Small-claims route only while the action stays in small claims court.
Court injunctive relief is limited to temporary or preliminary individual relief pending arbitration.
Legal Rights & Agreement Rules · Restriction or exception
No class arbitration or consolidation; public injunctive relief claims wait for court after arbitration
You and Spotify may bring claims against each other in arbitration or litigation only individually, not as a plaintiff or class member in any class, collective, consolidated, private attorney general or representative action. Unless both agree, no arbitrator or judge may consolidate more than one person's claims or preside over a representative or class proceeding. The arbitrator may award injunctive relief only for the individual party and only as needed for that party's own claim. If a court finally decides that the law prevents enforcing these limits for a particular claim or request for relief, such as public injunctive relief, that claim is decided by a court only after all other claims are arbitrated.
Supporting quotations
YOU AND SPOTIFY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER IN ARBITRATION OR LITIGATION ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION.
Unless both you and Spotify agree, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of representative or class proceeding.
The arbitrator may award injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.
then the parties agree that such a claim or request for relief shall be decided by a court only after all other claims and requests for relief are arbitrated.
Qualifications & exceptions
Consolidation is possible only if both you and Spotify agree.
A claim for which a court finally holds these limits unenforceable goes to court after arbitration of the rest.
Legal Rights & Agreement Rules · Procedure
Before arbitrating you must send a signed, detailed written Notice of Dispute
A party who intends to arbitrate must first send the other a written notice of the Dispute ("Notice"). Notices to Spotify go by email to tounotice@spotify.com; Notices to you go to your Spotify account email. Every Notice must (1) be personally signed by the sender, (2) give the user's name, account email and Spotify username, (3) give the claimant's residence address (and mailing address if different), (4) describe the nature and basis of the Dispute specifically, and (5) state the alleged damage and harm and the specific relief sought, with a calculation. Once a complete Notice is received, the parties must try in good faith for 60 days to resolve the Dispute.
Supporting quotations
A party who intends to seek arbitration must first send a written notice of the Dispute ("Notice") to the other.
Notices to Spotify must be sent by email to tounotice@spotify.com, and Notices to you must be sent to the email address associated with your Spotify account.
(1) be personally signed by the party sending the Notice; (2) provide the relevant user's name, email address associated with the user's Spotify account, and Spotify username; (3) provide the claimant's address of residence (and if different, mailing address); (4) describe with specificity the nature and basis of the Dispute; and (5) set forth the alleged damage and harm suffered and the specific relief sought with a calculation for it.
After a Notice containing all of the information required above is received, the parties agree to engage in good faith for a period of sixty (60) days in an effort to resolve the Dispute
Legal Rights & Agreement Rules · Procedure
60-day good-faith settlement period, with a possible call or video conference you must attend personally
After a complete Notice is received, the parties must try in good faith for 60 days to resolve the Dispute; they can agree to extend this ("Informal Resolution Period"). The party receiving the Notice may ask for a phone or video settlement conference ("Informal Settlement Conference"), held at a mutually agreeable time, which may fall after the 60 days. At that conference you and a Spotify representative must both personally take part in a good-faith effort to settle; lawyers may also join. Personal participation is not required if both you and Spotify agree in writing.
Supporting quotations
the parties agree to engage in good faith for a period of sixty (60) days in an effort to resolve the Dispute (this time period may be extended by agreement of the parties) ("Informal Resolution Period")
The party receiving the Notice may request a telephone or video settlement conference during the Informal Resolution Period in an effort to facilitate resolution of the Dispute ("Informal Settlement Conference").
During the Informal Settlement Conference, you and a Spotify representative must both personally participate in a good-faith effort to resolve the Dispute without the need to proceed with arbitration.
Personal participation in an Informal Settlement Conference will not be required if both you and Spotify agree in writing.
Qualifications & exceptions
Personal attendance can be waived only by written agreement of both you and Spotify.
Legal Rights & Agreement Rules · Restriction or exception
Skipping the Notice and settlement steps can block an arbitration from going forward
The Notice, Informal Resolution Period and Informal Settlement Conference are meant to give a real chance to resolve Disputes informally. If any part of these pre-arbitration steps is not met, a court can stop an arbitration from being filed or pursued and, unless the law prohibits it, the arbitration administrator must not accept or administer the arbitration or demand fees for it. Either party may instead raise non-compliance in arbitration if neither wants to take it to court.
Supporting quotations
If any aspect of this "Pre-arbitration notice of dispute and informal resolution period" section has not been met, the parties agree that a court can enjoin the filing or prosecution of an arbitration and, unless prohibited by law, the arbitration administrator shall not accept or administer an arbitration nor demand fees in connection with such an arbitration.
Notwithstanding the foregoing, a party retains the right to raise non-compliance with the requirements of this section and seek appropriate relief in arbitration, if neither party wishes to bring the issue to a court.
Legal Rights & Agreement Rules · Procedure
Deadlines pause after a complete Notice, and no one may start arbitration until the pause ends
Any statute of limitations or contractual limitations period (such as the Terms' one-year claim deadline) is paused for the claims in a Notice from the date either side sends a fully complete Notice until 30 days after the Informal Resolution Period ends if no settlement conference is held, or 30 days after the settlement conference if one is held ("Tolling Period"). Neither you nor Spotify may start an arbitration until the Tolling Period has ended.
Supporting quotations
Any applicable statute of limitations or contractual limitations period will be tolled for any claims and requests for relief set forth in a Notice from the date that either you or Spotify sends the other a fully complete Notice until: (1) thirty (30) days after completion of the Informal Resolution Period, if no Informal Settlement Conference is held; or (2) thirty (30) days after completion of the Informal Settlement Conference if an Informal Settlement Conference is held ("Tolling Period").
Neither you nor Spotify may commence an arbitration proceeding until after the Tolling Period has ended.
Qualifications & exceptions
Tolling starts only from a fully complete Notice.
In a mass arbitration, the Tolling Period is extended until your case is selected, withdrawn, opted out or resolved.
Arbitration is run by NAM under its rules, and the Federal Arbitration Act governs
Either you or Spotify may start arbitration. National Arbitration and Mediation ("NAM") administers it under its rules for the type of Dispute, including its Comprehensive Dispute Resolution Rules and Procedures and/or Supplemental Rules for Mass Arbitration Filings, as modified by the Arbitration Agreement. The Federal Arbitration Act, not state arbitration law, governs interpretation and enforcement of the Arbitration Agreement despite the New York choice of law. The arbitration demand ("Demand") must attach the Notice, be personally signed by the party starting the arbitration (and their lawyer, if any), and disclose anyone funding or financially interested in the arbitration. The NAM rules and the federal statute are external and not supplied here.
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Either you or Spotify may start arbitration proceedings.
Any arbitration between you and Spotify will be administered by National Arbitration and Mediation ("NAM")
You and Spotify agree that the substantive and procedural provisions of the Federal Arbitration Act (and not state arbitration law) apply and govern the interpretation and enforcement of this Arbitration Agreement (despite the choice of law provision above).
The Demand must attach the relevant Notice and be personally signed by the party initiating the arbitration (and their counsel, if represented).
The Demand shall also disclose any person or entity that is funding the prosecution of, or has a financial interest in, the arbitration.
Not stated here
NAM's rules and the Federal Arbitration Act are cited but not supplied; their content is not analyzed.
Legal Rights & Agreement Rules · Procedure
How a Demand is served, and what happens if NAM cannot administer the case
If NAM is unavailable, unwilling or unable to administer an arbitration under the Arbitration Agreement, the parties agree on another administrator, or if they cannot agree, jointly ask a court to appoint one. To start arbitration, the claimant sends the Demand to NAM and the other party. If you start it, you serve the Demand on Spotify by email to tounotice@spotify.com and on Spotify's registered agent, CT Corporation System, 28 Liberty Street, New York, New York 10005. If Spotify starts it, it serves you at your account email. The claimant must certify in the Demand that the pre-arbitration Notice requirements were met and attach the Notice.
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If NAM is unavailable, unwilling, or otherwise unable to administer an arbitration in accordance with this Arbitration Agreement, then another administrator that will do so will be selected by agreement of the parties.
If you initiate arbitration, you shall serve the Demand on Spotify via email at tounotice@spotify.com and to Spotify's registered agent at CT Corporation System, 28 Liberty Street, New York, New York, 10005.
If Spotify initiates arbitration, Spotify shall serve the Demand on you at the email address associated with your Spotify account.
The claimant must certify in the Demand that the requirements set forth in the "Pre-arbitration notice of dispute and informal resolution period" section above have been met, and must attach a copy of the Notice to the Demand.
Legal Rights & Agreement Rules · Procedure
Arbitration hearings are by phone or video where possible, otherwise in your home county
Each party may ask the arbitrator for a hearing. Hearings are held by phone or videoconference where possible; if the arbitrator decides an in-person hearing is needed, it is held in the county or parish where you live or another agreed location.
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Each party retains the right to request a hearing in arbitration from the arbitrator.
Any arbitration hearings will be conducted by phone or videoconference to the extent possible, but if the arbitrator determines that a hearing should be conducted in person, the locale for such hearing shall be in the county or parish where you reside or at another agreed upon locale.
Legal Rights & Agreement Rules · Restriction or exception
Lawyers in arbitration certify claims are not frivolous, and the arbitrator can sanction them
As in court, any lawyer participating in an arbitration certifies compliance with Federal Rule of Civil Procedure 11(b), including that the claim or relief sought is not frivolous or brought for an improper purpose. The arbitrator may impose any sanctions available under the NAM Rules, Federal Rule of Civil Procedure 11, or applicable federal or state law against represented parties and counsel. The cited federal rule is external and not supplied here.
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As in court, any counsel participating in an arbitration certifies that they are complying with the requirements of Federal Rule of Civil Procedure 11(b), including a certification that the claim or the relief sought is neither frivolous nor brought for an improper purpose.
The arbitrator is authorized to impose any sanctions available under the NAM Rules, Federal Rule of Civil Procedure 11, or applicable federal or state law against all appropriate represented parties and counsel.
Legal Rights & Agreement Rules · Company commitment
Spotify pays all arbitration fees when it starts a case; NAM rules split fees when you do
If Spotify starts an arbitration, it pays all filing, administration, case-management, hearing and arbitrator fees ("Arbitration Fees"). If you file, NAM's rules decide how those fees are allocated and paid, unless a court order requires a different allocation or one is needed for the Arbitration Agreement to be enforced. Both sides agree arbitration should be cost-effective, and either may work with the administrator on fee reductions and deferred payments.
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Spotify will pay all filing, administration, case-management, hearing, and arbitrator fees ("Arbitration Fees") if it initiates an arbitration.
If you choose to file an arbitration proceeding, the allocation and payment of Arbitration Fees will be governed by the NAM Rules, unless a different allocation is required by court order or for this Arbitration Agreement to be enforced.
Either party may engage with the arbitration administrator around fee reductions and deferred payments.
Qualifications & exceptions
When you file, allocation follows NAM's rules (not supplied here) unless a court order or enforceability requires otherwise.
Not stated here
How NAM's rules allocate fees for a consumer claimant is not stated in this source.
Legal Rights & Agreement Rules · Procedure
Arbitrators write reasoned decisions, but rulings do not bind cases involving other users
However the arbitration is conducted, the arbitrator must issue a reasoned written decision explaining the essential findings and conclusions behind any award. An arbitrator may consider rulings from other arbitrations involving different users, but a ruling is not binding and has no preclusive effect in proceedings involving different users. An award that has been paid or satisfied may not be filed or entered in court.
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the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based.
The arbitrator may consider rulings in other arbitrations involving different users, but an arbitrator's ruling will not be binding or have preclusive effect in any proceeding involving different users.
An arbitration award that has been satisfied may not be filed or entered in court.
Legal Rights & Agreement Rules · Restriction or exception
When 25 or more similar claims are filed by coordinated lawyers, they proceed in stages, which can delay your case
If 25 or more claimants submit Notices or try to file Demands raising similar claims, are represented by the same or coordinated counsel (whether or not filed at the same time), and the cases are not resolved during the Informal Resolution Period, all of the cases must be resolved in arbitration through staged sets of proceedings. You agree to this even though it may delay your case. The section opens by saying these extra procedures apply if you elect to have your claim handled as part of a mass arbitration, while the trigger itself is described by the number of similar coordinated claims.
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If you elect to have your claim addressed as part of a mass arbitration (defined below), you agree to the additional procedures set forth below.
If twenty-five (25) or more claimants submit Notices or attempt to file Demands raising similar claims, are represented by the same or coordinated counsel (regardless of whether the Notices or Demands are submitted simultaneously), and the parties cannot resolve the cases during the Informal Resolution Period, all of the cases must be resolved in arbitration through staged sets of proceedings.
You agree to this process even though it may delay the arbitration of your case.
Qualifications & exceptions
Applies only when all three conditions are met: 25 or more similar claims, same or coordinated counsel, and no resolution during the Informal Resolution Period.
Not stated here
The opening sentence frames mass arbitration as something you elect, while the trigger is defined by claim counts; the Terms do not reconcile the two.
Legal Rights & Agreement Rules · Procedure
Courts can halt arbitrations that skip the mass-arbitration process, and claimants can contest being grouped
If any part of the mass arbitration section is not met, a court can stop arbitrations that do not follow it and, unless the law prohibits it, the administrator must not accept or administer them or demand fees until the issues are finally resolved. Claimants who dispute whether their claims belong to a mass arbitration may ask a court to decide. If neither side wants to go to court, both may raise compliance or applicability issues in arbitration, including before a NAM Procedural Arbitrator.
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If any aspect of this "Mass arbitration" section has not been met, the parties agree that a court can enjoin the filing or prosecution of arbitrations inconsistent with this section
any claimants who dispute whether their claims are part of a mass arbitration or are otherwise subject to the requirements of this section may ask a court to resolve that Dispute.
including from a NAM Procedural Arbitrator
Legal Rights & Agreement Rules · Procedure
In a mass arbitration, the deadline pause lasts until your case is selected or otherwise resolved
If the mass filing procedures apply to your case, the Tolling Period for your claims is extended until your case is selected for a staged proceeding, withdrawn, opted out of arbitration, or otherwise resolved.
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If these mass filing procedures apply to your case, the Tolling Period for your claims will be extended until your case is selected to proceed as part of a staged proceeding, withdrawn, opted out of arbitration (as set forth below), or otherwise resolved.
Mass cases proceed 50 at a time in two stages, each followed by mediation that Spotify pays for
First stage: each side's counsel picks 25 cases (50 in total) to be filed and arbitrated individually, each before a different arbitrator unless the parties agree otherwise. The remaining cases are not filed or treated as filed, and no Arbitration Fees are charged for them unless and until they are selected. After the first stage, the parties hold a global, non-binding, confidential mediation of all remaining cases with a retired federal or state judge, and Spotify pays the mediator. Second stage: if the remaining cases are not resolved, the first-stage process is repeated, followed by another global mediation paid for by Spotify.
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First Stage: In the first stage, counsel for the parties shall each select twenty-five (25) cases per side (50 cases total) to be filed in arbitration and to proceed individually in accordance with this Arbitration Agreement, with each case assigned to a separate and different arbitrator (unless the parties agree otherwise).
any remaining cases shall not be filed or deemed filed in arbitration, nor shall any Arbitration Fees be assessed in connection with those cases unless and until they are selected to be filed in individual arbitration proceedings as part of a staged process.
the parties shall engage in a global, non-binding, and confidential mediation of all remaining cases with a retired federal or state court judge, and Spotify shall pay the mediator's fee.
Second Stage: If the parties are unable to resolve the remaining cases after the mediation, the parties shall repeat the same process as in the first stage outlined above.
Legal Rights & Agreement Rules · User right or choice
After two failed mediations, you or Spotify can opt a mass case out of arbitration into court
If cases remain unresolved after the second global mediation, there are two options. Option One: you and Spotify, separately or by agreement, may opt out of arbitration and have your case heard in a court of competent jurisdiction. You opt out by sending Spotify an individual, personally signed notice by email to tounotice@spotify.com within 30 days after the second mediation ends; Spotify may opt your case out by notice to your lawyer within 14 days after your 30-day window closes. The lawyers may agree to adjust these deadlines. Option Two applies if neither side opts out: the case continues through further staged arbitration.
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If the parties are unable to resolve any remaining cases after a second global mediation session:
Option One: You and Spotify, separately or by agreement, may opt out of arbitration and elect to have your case heard in a court of competent jurisdiction consistent with the remainder of these Terms.
You may opt out of arbitration by providing an individual, personally signed notice of your intention to opt out of arbitration to Spotify via email at tounotice@spotify.com within thirty (30) days after the conclusion of the second global mediation session.
Spotify may opt your case out of arbitration by sending a notice of intent to opt out to your counsel within fourteen (14) days after your 30-day opt-out-period ends.
Option Two: If neither you nor Spotify elects to have your case heard in court consistent with Option One, then you agree that your case will be resolved through continuing staged proceedings as set forth below.
Qualifications & exceptions
Available only after a second global mediation fails to resolve the case.
Your opt-out must be individual, personally signed and sent within 30 days; Spotify has 14 more days after that.
If no one opts out, remaining mass cases are arbitrated in batches of up to 200
Under Option Two, if neither side opts out, your case is resolved through continuing staged proceedings. If more than 200 cases remain, 200 are chosen at random (or by a process the lawyers agree) to be filed and arbitrated individually, and the parties confer on ways to speed up the process, including allowing more than 200 at a time. If fewer than 200 remain, all are filed. No more than five cases in any set of 200 may go to the same arbitrator unless the parties agree in writing. Cases not yet selected are not filed and incur no Arbitration Fees until selected. Arbitrators are encouraged to resolve staged cases within 120 days of appointment or as soon as possible after, and if a selected case is withdrawn before an award without the other side's consent, another case is selected.
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Assuming the number of remaining cases exceeds two hundred (200), then two hundred (200) cases shall be randomly selected (or selected through a process agreed to by counsel for the parties) to be filed and to proceed in individual arbitrations as part of a staged process.
If the number of remaining cases is fewer than two hundred (200), then all of those cases shall be filed and proceed in individual arbitrations.
No more than five (5) cases within any set of two hundred (200) cases may be assigned to the same arbitrator to proceed individually, unless the parties agree otherwise in writing.
the arbitrators for the cases are encouraged to resolve the cases within one hundred twenty (120) days of appointment or as swiftly as possible thereafter, consistent with fairness to the parties.
If any case selected for a staged set of proceedings is withdrawn prior to the arbitrator's award (and without the consent of the other party), another case shall be selected to proceed individually in arbitration consistent with the process set forth above.
Legal Rights & Agreement Rules · Restriction or exception
Courts enforce the mass-arbitration process; if it is unenforceable for your case, you go to court
A court of competent jurisdiction can enforce the mass arbitration section and, if necessary, stop arbitrations from being filed or pursued or Arbitration Fees from being charged or collected. The section is meant to be severable from the rest of the Arbitration Agreement. But if a court decides the staging process applies to your Dispute and is unenforceable, after all appeals, your Dispute proceeds in court rather than in arbitration.
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A court of competent jurisdiction will have the authority to enforce this "Mass arbitration" section and, if necessary, to enjoin the filing or prosecution of arbitrations or the assessment or collection of Arbitration Fees.
But if a court of competent jurisdiction decides that the staging process set forth in this "Mass arbitration" section applies to your Dispute and is not enforceable (and after exhaustion of all appeals), then your Dispute will proceed in a court of competent jurisdiction, consistent with the remainder of the Terms, and will not proceed in arbitration.
Legal Rights & Agreement Rules · Restriction or exception
If the whole Arbitration Agreement is invalidated, disputes go to small claims or New York courts, still individually
If the Arbitration Agreement is invalidated in whole while a Dispute is being arbitrated or litigated, the parties may resolve the Dispute in a U.S. small claims court or in the federal or state courts of New York, New York, under the governing-law and venue section. To the fullest extent the law allows, each party may still bring a Dispute only individually and not as a plaintiff, claimant or class member in any class, collective, consolidated, private attorney general or representative proceeding, though either party may take part in a class-wide settlement.
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If in the process of arbitrating or litigating a Dispute this Arbitration Agreement is invalidated in whole, the parties agree that they may seek to resolve the Dispute in a U.S. small claims court or in the federal or state courts of New York, New York
each party may bring a Dispute against the other party only in an individual capacity and not participate as a plaintiff, claimant, or class member in any class, collective, consolidated, private attorney general, or representative proceeding.
Notwithstanding the foregoing, either party may participate in a class-wide settlement.
Qualifications & exceptions
Only if the Arbitration Agreement is invalidated in whole.
The Terms do not restrict legal rights that a contract cannot limit
Under applicable law you may have rights that a contract cannot limit, and these Terms are not intended to restrict those rights.
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Under applicable law, you may have certain rights that can't be limited by a contract. These Terms are in no way intended to restrict those rights.
Legal Rights & Agreement Rules · Permission or license
Spotify can change the Terms by notice, and continued use means you accept
Spotify may change these Terms, including incorporated Spotify terms, from time to time by notifying you by any reasonable means, including by posting the revised Terms on the service. For material changes, Spotify will seek to add notice by email, an in-service pop-up, other prominent notice in the service, or other means. Using the service after a change means you accept it. Premium Subscribers who do not want to continue under updated Terms must close their Spotify account before their renewal date or 30 days after the Effective Date, whichever comes first.
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We may make changes to these Terms (including any additional Spotify terms and conditions incorporated by reference herein) from time to time by notifying you of such changes by any reasonable means, including by posting the revised Terms on the applicable Spotify Service
(provided that, for material changes, we will seek to supplement such notice by email, an in-service pop-up message, or other prominent notice within the Spotify Service, or other means)
Your use of the Spotify Service following any changes to these Terms will constitute your acceptance of such changes.
Premium Subscribers who do not wish to continue using the Spotify Service under the updated Terms must close their Spotify account prior to their renewal date or thirty (30) days after the Effective Date, whichever occurs first.
Qualifications & exceptions
For material changes Spotify only says it will seek to supplement notice by email, pop-up or other prominent means.
Premium Subscribers who reject updated Terms must close their account by the earlier of their renewal date or 30 days after the Effective Date.
Not stated here
"Effective Date" and "Premium Subscribers" are not defined in this source; the Effective Date presumably refers to the date the changed Terms take effect, but the Terms do not say so.
Legal Rights & Agreement Rules · User right or choice
You can reject a material change to the Arbitration Agreement within 30 days, but arbitration still applies
If Spotify makes a material change to the Arbitration Agreement (other than changing the notice address), you may reject it by emailing tounotice@spotify.com a personally signed written notice within 30 days of when Spotify notifies users of the change. The notice must include your name, address, account email, phone number and Spotify username, and a statement that you reject the change, and must be sent by you personally from your personal email, not by an agent or lawyer. Opting out of a change is not opting out of arbitration: any Dispute is still decided by binding individual arbitration under the Arbitration Agreement in effect just before the opt-out.
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If Spotify makes any material change to the Arbitration Agreement (other than a change to the notice address), you may reject any such change by sending us a personally signed, written notice of your decision to opt out of those changes via email to tounotice@spotify.com.
This opt-out notice must be sent within thirty (30) days of when we notify users of the change
Such an opt-out must be sent by you personally from your personal email address, and not by your agent, attorney, or anyone else purporting to act on your behalf.
Opting out of a material change to the Arbitration Agreement is not an opt-out of arbitration altogether.
you and Spotify agree that any Dispute will be determined by binding individual (not class) arbitration in accordance with the Arbitration Agreement in effect immediately before any such opt-out.
Qualifications & exceptions
Not available for a change to the notice address.
Must be sent personally from your personal email within 30 days of notice.
The prior Arbitration Agreement continues to apply; arbitration itself is not opted out.
These Terms plus the listed incorporated documents are the whole agreement and replace earlier ones
Except as this section states or as you and Spotify explicitly agree in writing, these Terms are the entire agreement between you and Spotify and replace any earlier written or oral agreements on the same subject. Other terms, guidelines and policies are incorporated by reference: (a) service-specific terms: the Paid Subscription Terms, Audiobook Purchase Terms and Conditions, Card Terms and Support Community Terms; and (b) guidelines and policies: the Privacy Policy, User Guidelines, Platform Rules and Intellectual Property Policy. These documents are linked, not supplied in this source.
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Other than as stated in this section or as explicitly agreed upon in writing between you and Spotify, these Terms constitute all the terms and conditions agreed upon between you and Spotify and supersede any prior agreements in relation to the subject matter of these Terms, whether written or oral.
These include the following (a) additional terms and conditions related to specific services offered on the Spotify Service: the
and (b) guidelines and policies: the
Not stated here
The incorporated documents' contents are not in this source.
Legal Rights & Agreement Rules · Context
If one provision is invalid, the rest of the Terms still apply
Unless the Terms say otherwise, if any provision is held invalid or unenforceable, the remaining provisions are unaffected, and that provision is enforced to the extent the law allows.
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Unless as otherwise stated in these Terms, should any provision of these Terms be held invalid or unenforceable for any reason or to any extent, the remaining provisions of these Terms will not be affected, and the application of that provision shall be enforced to the extent permitted by law.
Legal Rights & Agreement Rules · Context
Not enforcing a term does not mean Spotify gives up the right to enforce it later
If Spotify or a third-party beneficiary fails to enforce these Terms or any provision, that does not waive its right to enforce them.
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Any failure by Spotify or any third-party beneficiary to enforce these Terms or any provision thereof shall not waive Spotify's or the applicable third-party beneficiary's right to do so.
Legal Rights & Agreement Rules · Restriction or exception
Spotify can transfer the Terms to someone else, but you cannot
Spotify may assign any or all of these Terms and may assign or delegate any of its rights or obligations, in whole or in part. You may not assign these Terms, in whole or in part, or transfer or sublicense your rights under them to any third party.
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Spotify may assign any or all of these Terms, and may assign or delegate, in whole or in part, any of its rights or obligations under these Terms.
You may not assign these Terms, in whole or in part, nor transfer or sublicense your rights under these Terms to any third party.