Spotify Privacy Policy

Spotify · Official agreement

Read the agreement

8 of 98 cards in Use & Processing

Use & Processing · Company practice

Definition of tailored advertising

Tailored advertising involves using information about a user to personalize ads to be more relevant, also known as interest-based or targeted advertising. Some states may define this as 'sharing or selling' for cross-context behavioral advertising.

Supporting quotations

This is when we use information about you to personalize ads to be more relevant. This is also known as interest based advertising, targeted advertising, or what some states may define as, ‘sharing or selling’ for purposes of cross-context behavioural advertising.

purpose: advertising · purpose: personalization

Use & Processing · Company practice

Advertising after opting out of tailored ads

If a user opts out of tailored advertising, they will still receive less relevant advertising, including on free and paid service options. This advertising will be based on their registration information and real-time usage of Spotify, such as what they are currently listening to.

Supporting quotations

If you are ‘opted out’ of tailored advertising, you will receive less relevant advertising, including on our free Service Option, as well as our paid Service Option, as applicable (for example, advertising in podcasts). This type of advertising is based on your registration information and information about your real-time usage of Spotify, such as what you are currently listening to on our services.

Qualifications & exceptions

  • including on our free Service Option, as well as our paid Service Option, as applicable (for example, advertising in podcasts)

data: content · purpose: advertising

Use & Processing · Company practice

General Location Data Use

Spotify uses general location data to meet geographic requirements for content agreements and to deliver relevant content, advertising, and recommendations.

Supporting quotations

meet geographic requirements in our agreements with the owners of content on the Spotify Service
deliver content, advertising and recommendations that are relevant to you

data: location · purpose: service_operation · purpose: advertising · purpose: personalization

Use & Processing · Company practice

Use of precise location data for recommendations

Spotify uses precise location data, when available and explicitly permitted by the user, to improve personalized recommendations for concerts and events, and to identify trending content in specific locations.

Supporting quotations

To improve our personalized recommendations and to improve the Spotify experience for all users, based on precise location data (where available and explicitly permitted by you).
For example, we can provide better personalized concert and event recommendations or let you know what is trending at your specific location. What we learn from your streaming at one location, could be used to suggest similar content to other users close to that location.
Precise Location Data

Qualifications & exceptions

  • where available and explicitly permitted by you

data: location · purpose: personalization

Use & Processing · Company practice

Data used for service development and AI

Spotify uses User Data, Usage Data, Voice Data, Survey and Research Data, and Customer Service Data to evaluate and develop new features, technologies, and improvements to the Spotify Service, including training algorithmic and machine learning models for personalized recommendations, analyzing user reactions to features, building AI features like AI DJ and AI playlist, and enforcing user guidelines.

Supporting quotations

To evaluate and develop new features, technologies, and improvements to the Spotify Service. This includes development and training of algorithmic and machine learning models, which help us to keep our service safe and enhance our users’ experience.
to help us develop and improve our personalized recommendations
to help analyze how our users react to a particular new feature and see whether we should make any changes
so we can build AI features such as AI DJ and AI playlist
to help us enforce our [User Guidelines], [Platform Rules] and [Spotify for Creators Community Guidelines].
User Data
Usage Data
Voice Data
Survey and Research Data
Customer Service Data

data: identifiers · data: audio · purpose: service_operation · purpose: personalization · purpose: research

Use & Processing · Company practice

Data used for marketing and advertising

Spotify uses User Data, Usage Data, and Survey and Research Data for marketing and advertising purposes, including tailoring advertising to user interests and sending email marketing.

Supporting quotations

For marketing or advertising purposes.
when we use your personal data to tailor advertising to your interests
when we send you email marketing
User Data
Usage Data
Survey and Research Data

data: identifiers · purpose: marketing · purpose: advertising

Use & Processing · Company practice

Business planning, reporting, and forecasting

Spotify uses aggregated user data, such as the number of new sign-ups in a country, for business planning, reporting, and forecasting to inform decisions like launching products in new locations.

Supporting quotations

To conduct business planning, reporting, and forecasting.
For example, when we look at aggregated user data like the number of new sign ups in a country in order to plan new locations to launch our products and features in.

Qualifications & exceptions

  • aggregated user data

data: device · data: payment · purpose: service_operation

Use & Processing · Company practice

Conducting research and surveys

Spotify uses personal data to conduct research and surveys, which may involve contacting users for feedback.

Supporting quotations

To conduct research and surveys.
For example, when we contact our users to ask for your feedback.

data: device · data: audio · purpose: research