16 of 98 cards in Unresolved
Unresolved · User right or choice
Users have the right to be informed about the personal data Spotify processes about them and how it is processed. Spotify fulfills this right through its Privacy Policy, information provided during service use, and by answering user questions.
Be informed of the personal data we process about you and how we process it.
Unresolved · User right or choice
Users have the right to request to know and access the personal data Spotify processes about them. They can do this by using the 'Download your data' tool or by contacting Spotify directly.
Request to know and access the personal data we process about you.
Unresolved · User right or choice
Users have the right to request that Spotify amend or update their personal data if it is inaccurate. This can be done by editing their profile in their account or by contacting Spotify.
Request that we amend or update your personal data where it’s inaccurate.
Unresolved · User right or choice
Users can request the deletion of certain personal data. However, Spotify may be unable to delete data if it's necessary for the original purpose, for fraud protection, due to legal obligations, or for establishing/exercising/defending legal claims.
Request that we delete certain of your personal data.
Unresolved · User right or choice
Users have the right to opt out of the processing of their personal data for tailored advertising. This can be done through the 'Tailored Ads' setting in their account or via a link on the website footer if not logged in.
Request to opt out of the processing of your personal data for tailored advertising.
purpose: advertising
Unresolved · User right or choice
Users have the right to request a copy of their personal data in an electronic format and to transmit that data for use with another service.
Request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service.
Unresolved · Company commitment
Users have the right not to be subject to decisions based solely on automated processing, including profiling, that would have a significant legal or similar effect on them. Spotify states that it does not perform this type of automated decision-making.
Not be subject to a decision based solely on automated decision making (decisions without human involvement), including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.
Spotify does not carry out this type of automated decision making in the Spotify Service.
Unresolved · User right or choice
Users can withdraw their consent for Spotify to collect or use their personal data if Spotify is processing that data solely based on their consent. This can be done by adjusting controls on Spotify or by contacting them.
Withdraw your consent to us collecting or using your personal data.
Unresolved · Procedure
If all members of a household submit requests for access, correction, or deletion, Spotify will treat each request as an individual request.
If all the members of a household make an access, correction or deletion request, we will respond as if the requests are individual requests.
Unresolved · Procedure
Users can designate an authorized agent to make requests on their behalf. Spotify will require proof of authorization from the agent and may ask the user to verify their identity directly.
You may designate, in writing or through a power of attorney (in accordance with local law), an authorized agent to make requests on your behalf to exercise your rights.
Unresolved · Procedure
If a user's request is denied, they may have the right to appeal the denial according to the instructions provided at the time of denial.
If your request is denied you may have the right to appeal the denial in accordance with the instructions provided to you when the denial was made.
Unresolved · User right or choice
Users can control tailored advertising through the 'Tailored Ads' setting in their account, a 'Your Privacy Choices' link on the website footer (if not logged in), or for some podcasts, via a link in the episode's show description. Users can also use a recognized opt-out preference signal like Global Privacy Control (GPC).
You can control tailored advertising through the ‘Tailored Ads’ setting.
If you do not have an account or are not logged in, you can also opt-out by clicking the ['Your Privacy Choices'](https://www.spotify.com/us/legal/privacy-policy/#optanon-toggle-info-display) link at the footer of our website.
You can also control tailored advertising for some podcasts using the link in the episode’s show description.
You can also visit our services via a browser with a recognized opt-out preference signal enabled, such as the Global Privacy Control (GPC).
purpose: advertising
Unresolved · Company practice
Spotify uses various categories of personal data to provide its service, including setting up accounts, personalizing content recommendations, delivering the app, enabling content sharing, providing age-appropriate experiences, and offering optional features.
To provide the Spotify Service.
set up an account for you
personalize your account including your content recommendations
provide the Spotify app when you download it onto your device
enable you to share a link to Spotify content with someone else
provide an age-appropriate experience
provide various optional features of the Spotify Service
User Data
Street Address Data
Usage Data
Voice Data
Message Data
Payment and Purchase Data
Survey and Research Data
Age Check Data
data: identifiers · data: content · data: device · data: demographics · data: payment · data: messages · purpose: service_operation · purpose: personalization
Unresolved · Company practice
Spotify uses User Data, Usage Data, Voice Data, Message Data, and Customer Service Data to diagnose, troubleshoot, and fix issues with the Spotify Service.
To diagnose, troubleshoot, and fix issues with the Spotify Service.
User Data
Usage Data
Voice Data
Message Data
Customer Service Data
data: identifiers · data: messages · data: audio · purpose: service_operation
Unresolved · User right or choice
You can view and remove many third-party connections to your Spotify account through the 'Apps' section in your account settings.
You can see and remove many third party connections under ‘Apps’ in your account.
Unresolved · User right or choice
You have the option to withdraw your consent at any time for sharing your User Data with artists, record labels, or other partners for marketing purposes.
You’ll always have the option to change your mind and withdraw your consent at any time
purpose: marketing