Privacy controls are available, and which rights apply depends on where you live
Strava provides a variety of privacy controls for managing your information and encourages users to adjust them to their desired experience. The privacy rights listed below may be available under applicable laws depending on where you live and are subject to potential limitations and exceptions. For help exercising rights, you are directed to the Contact Us information.
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We provide a variety of privacy controls to manage your information. We encourage our users to adjust their controls to align with their desired experience.
Below are privacy rights that may be available to you under applicable laws depending on where you live and subject to potential limitations and exceptions. If you need further assistance exercising your rights, please use the Contact Us information below.
Qualifications & exceptions
Rights “may” be available and are subject to limitations and exceptions, depending on location.
Not stated here
The linked privacy controls article was not supplied, so the available controls and their defaults are not described.
Account & Service Control · User right or choice
You may have a right to access your information and download it, including activity files
You may have the right to know and request access to the personal information Strava collects, uses, shares or otherwise processes about you. You can access much of your information by logging into your account, and the Policy points to instructions for downloading your data, including your activity files.
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You may have the right to know, and request access to, the personal information we collect, use, share, or otherwise process about you. You can access much of your information by logging into your account. To download your data, including your activity files, follow the instructions
Qualifications & exceptions
Described as a right you “may” have, depending on applicable law; logging in gives access to “much” of your information, not all of it.
Not stated here
The linked export instructions were not supplied, so the steps and what the download contains are not described.
Account & Service Control · User right or choice
You may correct profile and account information in your account settings
You may have the right to correct inaccurate information. You can correct, amend or update Profile Information or Account Information at any time in your account settings.
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You may have the right to correct inaccurate information. You may correct, amend, or update Profile Information or Account Information at any time by adjusting that information in your account settings.
Qualifications & exceptions
The self-service route described covers Profile Information and Account Information.
Account & Service Control · User right or choice
You may restrict or delete much of your information through your account
You may have the right to restrict or delete personal information. You can restrict or delete much of your information through your account, for example by deleting photos or videos you posted, removing individual activities from view, deleting individual activities, or deleting your account.
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You may have the right to restrict or delete personal information. You can restrict or delete much of your information through your account, such as deleting content like photos or videos you have posted, removing individual activities from view,
Qualifications & exceptions
“Much” of your information, not all, can be restricted or deleted through the account.
Not stated here
The linked instructions for deleting an activity and an account were not supplied.
Account & Service Control · User right or choice
You may withdraw consent, but earlier processing and displayed data are not undone
Where Strava relies on your consent for certain processing, you may have the right to withdraw it at any time, using your consent settings. Withdrawal does not affect processing done earlier based on that consent; for example, activities will still display information such as heart rate based on the consent given at that time.
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To the extent we rely on your consent to engage in certain processing, you may have the right to withdraw that consent at any time. You can use your settings to withdraw consent. Please note that the withdrawal of your consent will not affect processing done previously based on that consent. For example, activities will still display information (such as heart rate) based on the consent provided at that time.
Qualifications & exceptions
Applies to processing that relies on your consent; withdrawal is not retroactive.
Account & Service Control · Restriction or exception
Services are not for children under 13, and Strava says it does not knowingly collect their information
Strava says its services are not intended for or directed to children under 13, that it does not knowingly collect personal information from anyone under 13, and that people under 13 should not use the Services.
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Our services are not intended for, nor directed to, children under 13 years of age, and we do not knowingly collect personal information from anybody under 13 years of age. If you are under 13 years of age, do not use the Services.
Qualifications & exceptions
“Knowingly” limits the statement about collection.
Account & Service Control · Company practice
Users under 18 get additional privacy and safety protections
Strava provides additional privacy and safety protections for users under 18 years of age and points to a linked article for more information.
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We provide additional privacy and safety protections for users under 18 years of age.
Not stated here
The linked article describing the under-18 privacy control defaults was not supplied, so the specific protections are not described.
Account & Service Control · User right or choice
EEA and similar users may object to processing based on legitimate interests and complain to a regulator
In addition to the rights listed earlier, you have the right to object to, and seek restriction of, Strava’s processing of your personal information based on its legitimate interests or on the performance of a task carried out in the public interest. In that case Strava says it will stop processing unless it has compelling legitimate grounds to continue or it is necessary for legal reasons. You can object to processing for direct marketing by turning off email newsletters at any time, and you may have the right to complain to your local data protection supervisory authority.
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In addition, you have the right to object to, and seek restriction of, our processing of your personal information based on our legitimate interests or the performance of a task carried out in the public interest. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where necessary for legal reasons.
You can also object to processing of your information for direct marketing by turning off email newsletters at any time
You may also have the right to complain to your local data protection supervisory authority.
Qualifications & exceptions
Appears under the notice for individuals in the EEA, UK, Switzerland, Brazil and other regions.
Strava stops processing unless it has compelling legitimate grounds or processing is needed for legal reasons.
Account & Service Control · Procedure
Only you or a legally authorized person may make a privacy request, and extra US state rights are described below
Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information. The notice refers you to the privacy rights section for the rights Strava provides and how to exercise them, and says additional rights that may be available under US State Privacy Laws are described below.
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Only you or someone legally authorized to act on your behalf may make a request related to your personal information.
We describe below additional rights that may be available to you under US State Privacy Laws.
Below are privacy rights that may be available to you under applicable laws depending on where you live and subject to potential limitations and exceptions.
Qualifications & exceptions
Rights depend on where you live and are subject to limitations and exceptions.
Not stated here
The text does not say here how identity is verified for a request; authorized agents are addressed later in the notice.
Account & Service Control · Company commitment
Strava says it will not discriminate against you for exercising US state privacy rights
Strava says it will not discriminate against you for exercising any of your US State Privacy Law rights.
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We will not discriminate against you for exercising any of your US State Privacy Law rights.
Not stated here
The passage does not define what counts as discrimination.
Account & Service Control · User right or choice
You may have the right to appeal Strava’s decision on a privacy rights request
You may have the right to appeal Strava’s decision regarding a request related to your privacy rights.
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You may have the right to appeal our decision regarding a request related to your privacy rights.
Not stated here
The passage does not say how to file an appeal or how long it takes; use the Contact Us section for general questions.
Account & Service Control · Procedure
You may appoint an authorized agent, and Strava may require proof and your own identity verification
You may appoint an authorized agent to exercise any of your privacy rights on your behalf. To check that the agent acts for you, Strava will ask for proof from the agent and may also require you to verify your identity. Earlier, the notice says only you or someone legally authorized to act for you may make a request.
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You may appoint an authorized agent to exercise any of your privacy rights on your behalf. To verify that your authorized agent acts on your behalf, we will ask for proof from your agent and may require that you also verify your identity.
Only you or someone legally authorized to act on your behalf may make a request related to your personal information.
Qualifications & exceptions
Strava “will” ask for proof from the agent and “may” require you to verify your identity.