Retention & Deletion · Company practice
Deleted accounts cannot be reinstated, and full deletion may take up to 45 days
Once you delete your account, Strava says it cannot reinstate your data, including your account, activities and place on leaderboards. After deletion, it may take up to 45 days to delete your personal information and system logs from Strava’s systems.
Supporting quotations
Once deleted, we cannot reinstate your data, including your account, activities, and place on leaderboards. Following deletion of your account, it may take up to 45 days to delete your personal information and system logs from our systems.
Qualifications & exceptions
- The 45-day period is stated as “up to” and as what “may” happen.
Not stated here
- The passage does not say whether information is kept longer for legal or other reasons; see the retention section for the general rule.
Cross-references
Retention & Deletion · Restriction or exception
Content already shared with others, public segments and routes, and search results can remain
Strava says it does not control content you shared directly or publicly with others, such as photos or videos on other social media platforms, or content others have copied. Public segments and routes will also remain available, and search engine results may keep displaying your public profile until the search engine refreshes its cache.
Supporting quotations
We do not have control over content you have shared directly or publicly with others, such as photos or videos on other social media platforms, or that others may have copied.
will also remain available. Search engine results may also display your public profile until the search engine refreshes its cache.
Qualifications & exceptions
- The limits concern content shared publicly or with others, public segments and routes, and search engine caches.
Not stated here
- The linked segments article was not supplied, so how a public segment can be removed is not described.
Cross-references
Retention & Deletion · Company practice
Information is kept as long as needed to provide the Services, generally until you delete it
Strava retains information as long as needed to provide the Services, subject to its legal obligations. It generally keeps information associated with your account until you delete it or no longer needs the information to provide the Services. In deciding, it considers the amount, nature and sensitivity of the personal information, the purposes for processing, whether those purposes can be achieved by other means, and applicable legal requirements.
Supporting quotations
We retain information as long as needed to provide the Services, subject to our legal obligations. We generally keep information associated with your account until you delete it or we no longer need the information to provide the Services.
In making these determinations, we consider the amount, nature, and sensitivity of the personal information, the purposes for which we process it, whether we can achieve those purposes through other means, and applicable legal requirements.
Qualifications & exceptions
- “Generally” and “as long as needed” mean no fixed retention period is stated here.
Not stated here
- No specific retention periods are given here; a 45-day deletion window after account deletion appears in the rights section.