Community Standards

Strava · Official agreement

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21 of 21 cards

Legal Rights & Agreement Rules · Context

Community Standards sit alongside the Acceptable Use Policies and Terms of Service

Strava says being part of its community is a commitment to respect: members respect each other, themselves and the rules. The rules it names are its Acceptable Use Policies, the rest of its Terms of Service, and these Community Standards. This page does not reproduce those other documents.

Supporting quotations

Being part of the Strava community is a commitment to respect: we respect each other, ourselves and the rules.
Those rules include Strava’s Acceptable Use Policies, along with the rest of our Terms of Service, and these Community Standards.

Qualifications & exceptions

  • The wording says the rules include these documents, so the list is not stated to be complete.

Not stated here

  • The text of the linked Acceptable Use Policies and Terms of Service is not part of this page, so how they differ from or add to these Standards is not stated here.

Cross-references

Legal Rights & Agreement Rules · Restriction or exception

Safety comes before speed: use judgment and stay in control

Strava asks you to consider the risks of an activity before starting, to use common sense, and to stay in control so that you do not put yourself or others in danger. The heading puts staying safe above being fast.

Supporting quotations

Staying safe is more important than being fast.
Use good judgment and consider the risks of your activities before getting started. Use common sense, stay in control and don’t put yourself or others in danger.

Qualifications & exceptions

  • Written as general expectations; the text names no specific penalty here.

Legal Rights & Agreement Rules · Restriction or exception

Use your device only when it is safe, and stay aware of your surroundings

Strava asks you to focus on your surroundings, put your own safety and the safety of people around you first, and use your device only when it is safe to do so.

Supporting quotations

Don’t get distracted by your device.
Focus on your surroundings and prioritize your safety and the safety of those around you. Use your device when it’s safe to do so.

Legal Rights & Agreement Rules · Context

Strava encourages rest days and recovery

Strava encourages you to take rest days to avoid injury and burnout. It says rest and recovery matter as much as hard days, that recovery spins, easy jogs and commutes deserve kudos, and that the activity is meant to be for fun. This reads as encouragement rather than a rule.

Supporting quotations

Listen to your body and take rest days to avoid injury and burnout.
Rest and recovery are just as important as the days you push it. Recovery spins, easy jogs and commutes deserve kudos, too. Remember, this is all for fun.

Not stated here

  • The text states no consequence for not taking rest days.

Sharing & Disclosure · User right or choice

You control what you share through Strava's privacy settings

Strava says you have control over what you share on Strava and can choose the settings that suit you by using its privacy settings and privacy controls, which it links to. The settings themselves are not described on this page.

Supporting quotations

You have a right to keep your life private.
You have control over what you share on Strava and can choose the settings that suit you best by using our privacy settings and privacy controls.

Qualifications & exceptions

  • The control described is over what you share on Strava, using the settings Strava provides.

Not stated here

  • The text of the linked privacy controls help article is not supplied here, so this card cannot say what the settings cover or what their defaults are.

Legal Rights & Agreement Rules · Context

Be courteous to others you meet while active

Strava asks you to be courteous to others, say hello, offer help and pass patiently and carefully, and describes this as everyone being in it together. This is a courtesy expectation with no stated consequence on this page.

Supporting quotations

Be kind out there.
Be courteous to others. Say hello. Give high fives. Offer help. Pass patiently and carefully. We’re all in this together.

Legal Rights & Agreement Rules · Restriction or exception

Be authentic and treat others with respect online

Strava says everyone should be able to take part without fear of being themselves. It expects you to represent yourself authentically, to trust others to do the same, and to treat everyone with empathy, respect and kindness on the platform.

Supporting quotations

Be kind online, too.
We believe everyone should be able to participate on Strava without fear of being themselves. We expect you to represent yourself authentically on Strava and to trust others to do so as well. Take care of each other and treat everyone with empathy, respect, and kindness on our platform.

Not stated here

  • The text does not say what representing yourself authentically requires, such as whether it covers names, profile details or pseudonyms.

Legal Rights & Agreement Rules · Restriction or exception

Strava does not tolerate bullying, harassment or personal attacks

Strava says it does not tolerate bullying, ridiculing, shaming, harassing, personal attacks or similar conduct in any form.

Supporting quotations

We do not tolerate bullying, ridiculing, shaming, harassing, personal attacks, or similar conduct in any form.

Qualifications & exceptions

  • The list ends with "or similar conduct", so it is not limited to the named behaviors.

Not stated here

  • This passage does not state what Strava does when it finds such conduct.

Account & Service Control · User right or choice

You can block, flag or report content that violates the Terms of Service

Strava says you can use its tools to block, flag or report content that violates its Terms of Service, and suggests you consider contacting law enforcement if needed. The tools are described in linked help articles, not on this page.

Supporting quotations

Keep offensive content off Strava.
You can use our tools to block, flag, or report content that violates our Terms of Service. Consider contacting law enforcement if needed.

Qualifications & exceptions

  • The tools are described as applying to content that violates the Terms of Service.

Not stated here

  • The text of the linked help articles and of the Terms of Service is not supplied here, so this card cannot say how block, flag and report each work, what happens after a report, or what the Terms of Service prohibit.

Cross-references

Legal Rights & Agreement Rules · Company commitment

Strava aims to keep the platform open to members who follow its rules

Strava says it created terms and standards to support an inclusive, safe and welcoming space, and aims to keep Strava accessible to the entire community provided members respect those rules.

Supporting quotations

We created terms and standards to support an inclusive, safe, and welcoming space for active people to strive, and aim to keep Strava accessible to the entire Strava community provided they respect those rules.

Qualifications & exceptions

  • The aim is stated as conditional on members respecting the rules and uses the word "aim", not a guarantee of access.

Content & IP Rights · Restriction or exception

Post only your own content; content that is not yours may be taken down

Strava says it supports original creators and asks you to create your own content. If you post media or other content that is not yours, it may be taken down, and you may face other consequences.

Supporting quotations

Create and post your own content.
We support the original creators of content. Respect what they made and create your own great content. If you post media or other content that is not yours, know that it may be taken down in addition to other consequences you may face.

Qualifications & exceptions

  • Takedown is stated as something that may happen, not a certain outcome.

Not stated here

  • The text does not say what the other consequences are or how a takedown is decided.

Legal Rights & Agreement Rules · Company commitment

Strava commits to welcoming diverse viewpoints that do not intentionally cause harm

Strava says it is committed to creating inclusive environments that respect global perspectives and that it welcomes diverse viewpoints that do not intentionally seek to cause harm or degrade another group or individual. It adds that if you use Strava, you understand this, and that it is committed to it without exception.

Supporting quotations

Be inclusive.
Strava is committed to actively creating and fostering inclusive environments where we respect global perspectives from our community. If you use Strava, you understand that we welcome diverse viewpoints that don’t intentionally seek to cause harm or degrade another group or individual. We are committed to this, without exception.

Qualifications & exceptions

  • The viewpoints Strava welcomes are limited to those that do not intentionally seek to cause harm or degrade another group or individual.

Not stated here

  • The text does not say how intent is judged.

Legal Rights & Agreement Rules · Restriction or exception

Hate speech means a direct attack based on listed characteristics

Strava defines hate speech as a direct attack based on race, ethnicity, age, national origin, religious affiliation, sexual orientation, caste, sex, gender, gender identity, serious disease, disability, body type or immigration status, and tells you not to use it.

Supporting quotations

Don’t use hate speech.
Hate speech is a direct attack based on race, ethnicity, age, national origin, religious affiliation, sexual orientation, caste, sex, gender, gender identity, serious disease, disability, body type, or immigration status.

Qualifications & exceptions

  • The definition is a direct attack based on one of the listed characteristics.

Cross-references

Account & Service Control · Company practice

Strava removes hate speech and may suspend or terminate accounts

Strava says it will remove hate speech and may suspend or terminate the accounts of anyone who uses it. Removal is stated as certain and suspension or termination as possible.

Supporting quotations

We will remove hate speech and may suspend or terminate the accounts of anyone who uses it.

Qualifications & exceptions

  • Removal is stated with "will"; suspension or termination is stated with "may".

Not stated here

  • The text does not say how Strava decides between suspension and termination, or whether notice or appeal applies.

Legal Rights & Agreement Rules · Restriction or exception

Know and obey the laws and rules that apply to your activities

Strava expects everyone using it to know and obey all laws and rules related to their activities. It notes that these sports happen in places shared with motorists, pedestrians, other people, equestrians, pets and wildlife, and asks you to prioritize everyone's safety and enjoyment of shared resources and respect the law.

Supporting quotations

Obey the law.
We expect everyone using Strava to know and obey all laws and rules related to their activities.
Prioritize everyone's safety and enjoyment of our shared resources and respect the law.

Qualifications & exceptions

  • The expectation covers laws and rules related to your activities, not every law.

Not stated here

  • The text does not say what Strava does if someone does not follow the law.

Legal Rights & Agreement Rules · Restriction or exception

Follow local trail rules and stay off illegal or closed trails and private property

Strava says most trail systems have their own rules and codes of conduct, and asks you to know and follow them. It says not to use illegal or closed trails or trespass on private property, and it uses the word "ever" for the trespassing point.

Supporting quotations

Follow local trail rules.
Most trail systems have their own rules and codes of conduct. Know them, follow them, respect others who are enjoying the same environment.
Don’t use illegal or closed trails, or trespass on private property — ever.

Qualifications & exceptions

  • The local rules are those of each trail system, which this page does not list.

Not stated here

  • The text of any trail system's rules is not part of this page.

Legal Rights & Agreement Rules · Restriction or exception

Do not cheat and do not post a result you cheated on

Strava says it supports fair play and clean competition online and in real life, and tells you that if you cheated you should not put it on Strava. The sentence links to Strava's Segment Leaderboard Guidelines, which are not shown here.

Supporting quotations

Don't cheat.
Strava supports fair play and clean competition online and in real life. If you cheated, don’t put it on Strava.

Not stated here

  • The text of the linked Segment Leaderboard Guidelines is not supplied here, so this card cannot say what counts as cheating, how leaderboards handle it, or what the consequence is.

Legal Rights & Agreement Rules · Restriction or exception

Respect and protect the environment, including taking your trash with you

Strava asks you to know and protect your environment, take trail preservation efforts seriously, and not ruin the experience for others or yourself. If there is no appropriate place for your trash, take it with you, and it encourages picking up trash you see and giving back to natural places.

Supporting quotations

Respect the environment.
Do your part to know and protect your environment. Don’t ruin the experience for others or yourself. Take trail preservation efforts seriously. Take your trash with you if there’s no appropriate place for it — better yet, pick up some trash if you see it. Give back to the incredible natural places that give us so much happiness.

Qualifications & exceptions

  • Taking trash with you applies if there is no appropriate place for it; picking up trash and giving back are encouraged ("better yet"), not stated as requirements.

Legal Rights & Agreement Rules · Restriction or exception

Create segments with common sense; do not trespass or endanger protected areas

Strava asks you to use common sense and keep safety in mind when creating segments. It says not to make segments that trespass on private property or jeopardize protected areas, and to be respectful of the community and others when naming segments. It links to a segment-creation help article that is not shown here.

Supporting quotations

Create good segments.
Use common sense and keep safety in mind when creating segments. Don’t make segments that trespass on private property or jeopardize protected areas. Be respectful of the community and others when naming segments.

Not stated here

  • The text of the linked help article on creating good segments is not supplied here, so this card cannot say what makes a segment high quality or what happens to a segment that breaks these points.

Legal Rights & Agreement Rules · Restriction or exception

Do not post or comment in an unsolicited or repetitive way to get attention

Strava says not to post or comment in an unsolicited or repetitive manner to get attention, gain more followers or encourage inauthentic interactions. It instead suggests building your community by working toward your goals.

Supporting quotations

Don't be spammy.
Do not post or comment in an unsolicited or repetitive manner to get attention, gain more followers, or encourage inauthentic interactions.

Qualifications & exceptions

  • The prohibition is tied to the purposes named: getting attention, gaining followers or encouraging inauthentic interactions.

Not stated here

  • The text does not define what counts as unsolicited or repetitive.

Account & Service Control · Procedure

Report content that violates the Standards or Terms of Service; Strava reviews reports

Strava says that if you believe something on Strava violates these Standards or its Terms of Service, you should report it using its reporting article. It says it takes reports seriously and will do its best to understand context and take appropriate actions based on its policies and the results of its investigation.

Supporting quotations

How to report content to us
If you believe something on Strava violates these Standards or Strava’s Terms of Service, please report it to us. We take user reports seriously and will do our best to understand context and take appropriate actions based on our policies and the results of our investigation.

Qualifications & exceptions

  • Strava commits to doing its best to understand context and act appropriately, not to a particular outcome or timeline.

Not stated here

  • The text of the linked reporting article and of the Terms of Service is not supplied here, so this card cannot say how a report is submitted or reviewed, what actions follow, or how long it takes.