11 of 113 cards in Charges & Financial Obligations
Charges & Financial Obligations · Company practice
Subscription-only features require paying subscription fees plus taxes, on a billing cycle
To access subscription-only features you need to pay subscription fees (listed on Strava's pricing page) plus any applicable taxes. Depending on your jurisdiction and your banking provider, you may also be charged additional fees, for example a foreign transaction fee, when you buy a subscription. Fees are paid on a periodic billing cycle that depends on the plan you choose, and you agree to pay on time.
Supporting quotations
If you decide to access subscription-only features, you will need to pay subscription fees, plus any applicable taxes. Depending on your jurisdiction and your banking provider, you may be charged additional fees (e.g., a foreign transaction fee) when you purchase a Strava subscription.
Subscription fees are paid on a periodic billing cycle, depending on the subscription plan you choose. You agree to pay your subscription fees on time.
Qualifications & exceptions
Additional fees such as a foreign transaction fee depend on your jurisdiction and banking provider.
Not stated here
The subscription fee amounts and billing-cycle lengths are on the linked pricing page, not in this document.
Charges & Financial Obligations · Permission or license
Strava may raise or add fees after reasonable notice, effective at your next billing date
Strava has the right to increase subscription fees or add new fees at any time after giving reasonable notice. Changes in subscription fees take effect on your next billing date unless otherwise stated. The later modification section separately says Strava may change the Services and prices described at any time and for any reason in its sole discretion, without repeating the notice wording; the Terms do not say how the two statements fit together.
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Strava has the right to increase subscription fees or add new fees at any time after giving reasonable notice. Changes in subscription fees will take effect on your next billing date, unless otherwise stated.
Strava may make improvements and/or changes in the Services, and prices described, at any time and for any reason in their sole discretion.
Qualifications & exceptions
The fee-increase paragraph is conditioned on reasonable notice; the section 29 sentence about changing prices is not.
Not stated here
"Reasonable notice" is not defined and the Terms do not say how long or by what channel notice is given.
The Terms do not say whether a fee change can be refused other than by canceling.
Charges & Financial Obligations · Permission or license
You provide a Payment Method and authorize Strava to collect and use your payment information
To pay fees to Strava you must select and provide information about a preferred payment method, such as a credit card, an online payment service, a third-party platform like the Apple App Store or Google Play, or another method Strava makes available (the "Payment Method"). You authorize Strava to collect and use your payment information to pay the fees. More about how payment information is processed is said to be in the Privacy Policy. You can switch Payment Method or update your information on your Strava account page, and if you paid through Google Play or the Apple App Store in-app payment flows you change it through your app store account.
Supporting quotations
To pay any fees to Strava, you must select and provide information about your preferred payment method (e.g., credit card, online payment service, a third-party platform, like Apple App Store or Google Play, or any other payment method made available by Strava) (the “Payment Method”). You authorize us to collect and use your payment information for payment of the fees.
You may switch to a different Payment Method or update your information by visiting https://strava.com/account. If you paid through the Google Play or Apple App Store in-app payment flows, you may change your Payment Method through your app store account.
Qualifications & exceptions
The authorization is for collecting and using payment information for payment of the fees.
Not stated here
How payment information is processed is in the Privacy Policy, which is not part of this saved source.
Charges & Financial Obligations · Restriction or exception
No refunds or credits unless the Terms provide for them
Strava provides no refunds or credits unless they are set out in the Terms. The Terms separately mention a possible cooling-off refund for people outside the United States, so this is a default rule with a stated exception rather than a blanket one.
Supporting quotations
No refunds or credits will be provided by Strava, unless set out in these Terms.
Qualifications & exceptions
Default rule: no refunds or credits "unless set out in these Terms".
Not stated here
Refunds an app store may give under its own rules are not addressed here.
Charges & Financial Obligations · Company practice
Subscriptions renew automatically each period unless canceled at least 24 hours before it ends
Your subscription renews automatically at the start of each billing period, based on the plan you chose, and continues until you cancel it. It will auto-renew unless you cancel at least 24 hours before the end of the current period.
Supporting quotations
Your subscription will renew automatically at the start of every billing period, based on the plan you chose, and will continue until your subscription is canceled. Your subscription will auto-renew unless canceled at least 24 hours before the end of the current period.
Qualifications & exceptions
To avoid renewal you must cancel at least 24 hours before the current period ends.
Charges & Financial Obligations · User right or choice
You can cancel any time; it takes effect at the end of the billing period and you can resubscribe at current prices
You can cancel your subscription at any time, and Strava points to a support article on how. Cancellation takes effect at the end of your current billing period. When the subscription ends you no longer have access to subscription-only features. You can resubscribe at any time at the most current pricing.
Supporting quotations
You can cancel your subscription at any time.
The cancellation of your subscription will go into effect at the end of your current billing period. When your subscription ends, you will no longer have access to subscription-only features. You can resubscribe at the most current pricing at any time.
Qualifications & exceptions
Cancellation goes into effect at the end of the current billing period, not immediately.
Resubscribing is at the most current pricing.
Not stated here
How to cancel is on a linked support article, which is not part of this saved source.
Charges & Financial Obligations · User right or choice
Outside the United States local law may give you 14 days to change your mind and get a full refund
If you live outside the United States, you may be entitled under local law to change your mind and receive a full refund within 14 days of subscribing. The Terms say "may": the entitlement comes from local law and depends on your jurisdiction.
Supporting quotations
If you reside outside the United States, you may be entitled under local law to change your mind and receive a full refund within 14 days of subscribing.
Qualifications & exceptions
Applies to people who reside outside the United States.
The entitlement is described as one you "may" have under local law, not as a Strava-granted right.
Not stated here
The Terms do not say which countries' laws provide this right or how to claim the refund.
Cross-references
narrows (model-proposed): No refunds or credits unless the Terms provide for them — exception_to: The default of no refunds or credits unless set out in the Terms has a stated exception: a possible 14-day full refund under local law for residents outside the United States.
Charges & Financial Obligations · Company practice
Strava may offer free trials as it chooses; they usually cannot be combined with other offers
Strava has the right to offer free trials whenever it wants and however it chooses. Unless otherwise stated, a free trial cannot be combined with other offers and lasts for the duration stated in the free trial offer.
Supporting quotations
We have the right to offer free trials whenever we want and however we choose. Unless otherwise stated, free trials cannot be combined with other offers and will last for the duration stated in the free trial offer.
Qualifications & exceptions
The no-combination and duration rules apply "unless otherwise stated" in the offer.
Charges & Financial Obligations · Company practice
A free trial turns into a paid subscription unless you cancel at least 24 hours before it ends
If you begin your subscription with a free trial, you will be billed the subscription fee at the end of the trial unless you cancel at least 24 hours before the trial ends.
Supporting quotations
If you begin your subscription with a free trial, you will be billed for your subscription fee at the end of the free trial, unless you cancel your subscription at least 24 hours before the free trial ends.
Qualifications & exceptions
Billing is avoided only by canceling at least 24 hours before the free trial ends.
Charges & Financial Obligations · Company practice
A free trial may require a Payment Method and a temporary charge authorization
When you register for a free trial you may be required to provide a Payment Method, and Strava may authorize a temporary charge. Your available balance or credit limit may sometimes be reduced to reflect the authorization. No charges will be made against the Payment Method if you cancel at least 24 hours before the end of the trial period.
Supporting quotations
When you register for a free trial, you may be required to provide a Payment Method and Strava may authorize a temporary charge. Sometimes, your available balance or credit limit may be reduced to reflect the authorization; however, no charges will be made against the Payment Method if you cancel at least 24 hours before the end of your free trial period.
Qualifications & exceptions
No charge is made if you cancel at least 24 hours before the free trial period ends.
Charges & Financial Obligations · Company commitment
Strava pays any arbitration filing fee above the cost of filing a lawsuit
To the extent the filing fee for the arbitration exceeds the cost of filing a lawsuit, Strava will pay the additional cost.
Supporting quotations
To the extent the filing fee for the arbitration exceeds the cost of filing a lawsuit, Strava will pay the additional cost.
Qualifications & exceptions
Covers only the excess of the arbitration filing fee over the cost of filing a lawsuit.
Not stated here
The Terms do not say who pays other arbitration costs such as arbitrator fees.