Cookie Policy

Surfshark · Official agreement

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6 of 35 cards in Account & Service Control

Account & Service Control · Company practice

Cookies supporting third-party sign-in

Four first-party session cookies support third-party authentication and are labeled Essential: shark-oauth-link, shark-oauth-verify, shark-oauth-referrer and shark-oauth-skip-prompt. Each expires at the end of the session. A fifth cookie in the same family, shark-oauth-challenge, appears in the next table row.

Supporting quotations

shark-oauth-link Session Surfshark Supports third-party authentication Essential
shark-oauth-verify Session Surfshark Supports third-party authentication Essential
shark-oauth-referrer Session Surfshark Supports third-party authentication Essential
shark-oauth-skip-prompt Session Surfshark Supports third-party authentication Essential

Qualifications & exceptions

  • All four are Session cookies with provenance Surfshark.

Not stated here

  • The table does not say which third-party sign-in providers these cookies serve.

Account & Service Control · Company practice

Final first-party table rows: sign-in challenge and onboarding upgrade routing

The first-party cookie table ends with two more cookies: shark-oauth-challenge (session, supports third-party authentication, Essential), part of the same sign-in family listed earlier, and surfshark-onboarding-upgrade-visited (1 year, manages session routing following interaction with the upgrade interface, Functional).

Supporting quotations

shark-oauth-challenge Session Surfshark Supports third-party authentication Essential
surfshark-onboarding-upgrade-visited 1 year Surfshark Manages session routing following interaction with the upgrade interface Functional

Qualifications & exceptions

  • shark-oauth-challenge is a session cookie; surfshark-onboarding-upgrade-visited lasts 1 year despite its 'session routing' purpose.

Not stated here

  • The table does not say which third-party authentication providers are involved.

Account & Service Control · User right or choice

You can control cookies through the footer link and browser settings

Surfshark says you can control the cookies deployed on your devices: you may update your cookie preferences at any time through the 'Cookie Preferences' link in the Website footer, and the majority of cookie types can be regulated or eradicated through your browser's configuration options. It warns that rejecting cookies may limit the Website's functionality and you may lose access to some features.

Supporting quotations

How to control cookies?
You can control the cookies deployed on your devices.
You may update your cookie preferences at any time by selecting the 'Cookie Preferences' link in the Website footer.
the majority of cookie types can be regulated or eradicated via your web browser's configuration options
when you choose to reject cookies, this choice may limit the functionality of the Website and you may lose access to some of its features

Qualifications & exceptions

  • The browser-settings route covers the majority of cookie types, not all.
  • Rejecting cookies may limit Website functionality and access to some features.

Not stated here

  • The policy does not say which cookie types cannot be controlled through the browser, though section 3 marks several providers as 'Cannot be turned off'.

Cross-references

  • contrast (model-proposed): Essential payment, security and platform providers cannot be turned off — contrast: Section 4 says you can control the cookies deployed on your devices, while the provider table marks several Essential providers as 'Cannot be turned off'. Section 4 limits browser control to the majority of cookie types, but does not say which ones are excluded.

Account & Service Control · Procedure

Links to browser cookie instructions

For detailed instructions on adjusting cookie preferences, Surfshark points to links for Google Chrome, Apple Safari, Microsoft Edge, Mozilla Firefox and Opera. These are links to outside support pages, not instructions in the policy itself.

Supporting quotations

For detailed instructions on adjusting cookie preferences within various commonly used browsers, please consult the following directional links:
Google Chrome
Apple Safari
Microsoft Edge
Mozilla Firefox
Opera

Qualifications & exceptions

  • Instructions are on the browsers' own support pages, which are not supplied in this document.

Account & Service Control · User right or choice

Browser settings are offered instead of do-not-track

Surfshark says you can tweak your browser settings to achieve very similar results, and can change your privacy preferences for cookies and similar technologies through your browser: accept all cookies, block certain cookies, require your consent before a cookie is placed, or block all cookies. It warns that blocking all cookies will affect your online experience and may prevent you from enjoying the full features of the Website. This matches section 4, which also offers the 'Cookie Preferences' footer link and warns that rejecting cookies may limit functionality.

Supporting quotations

You can tweak your specific browser settings to achieve very similar results.
you can change your privacy preferences regarding the use of cookies and similar technologies through your browser
You may set your browser to accept all cookies, block certain cookies, require your consent before a cookie is placed in your browser, or block all cookies.
blocking all cookies will affect your online experience and may prevent you from enjoying the full features offered by our Website
How to control cookies?
You may update your cookie preferences at any time by selecting the 'Cookie Preferences' link in the Website footer.

Qualifications & exceptions

  • Blocking all cookies may degrade the experience and limit Website features.
  • The browser route is described as achieving 'very similar results', not the same as honoring a do-not-track signal.

Not stated here

  • The policy does not say in what way the results are 'very similar' to a do-not-track signal, and browser settings do not by themselves cover non-cookie technologies such as pixels and web beacons that the policy's definition of cookies includes.