Cookie Policy

Surfshark · Official agreement

Read the agreement

5 of 35 cards in Sharing & Disclosure

Sharing & Disclosure · Company practice

Third-party cookies come from services integrated into the Website

Third-party cookies are placed by other services integrated into the Website, such as analytics or advertising platforms. As an example, if you click a partner's link to reach Surfshark's site, a third-party cookie might be used to track that interaction so the partner can provide you with relevant offers.

Supporting quotations

These are placed by other services that are integrated into our Website, like analytics or advertising platforms.
if you click a partner's link to reach our site, a third-party cookie might be used to track that interaction so that the partner can provide you with relevant offers

Qualifications & exceptions

  • The partner-link scenario is given as an example and uses 'might'.

Sharing & Disclosure · Company practice

Third-party service providers Surfshark currently uses

Surfshark lists third-party service providers it currently uses, with each provider's purpose, a link to its privacy policy and how to disable it. The introduction says the providers it currently uses 'include' those listed, and the table sits under the section on specific cookies Surfshark collects.

Supporting quotations

What specific cookies Surfshark collects?
Third-party service providers we currently use include:
Service provider Purpose Privacy policy How to disable

Qualifications & exceptions

  • The list is introduced as 'include', which does not say it is exhaustive.
  • Each provider's own privacy policy is linked but not supplied in this document.

Not stated here

  • The table does not name the cookies each provider sets or say what personal information each receives.
  • The TikTok privacy-policy link points to a page whose address names the EEA, which the policy does not explain for other audiences.

Sharing & Disclosure · Company practice

Essential payment, security and platform providers cannot be turned off

Five providers are listed with purpose Essential and 'Cannot be turned off': Adyen, Apple, Cloudflare, PayPal and ProcessOut. The table does not say what Apple does for the Website.

Supporting quotations

Adyen Essential
Cannot be turned off
Apple Essential
Cannot be turned off
Cloudflare Essential
Cannot be turned off
Paypal Essential
Cannot be turned off
ProcessOut Essential
Cannot be turned off

Qualifications & exceptions

  • Marked 'Cannot be turned off' in the How to disable column.

Not stated here

  • The table gives no detail about what each Essential provider does beyond the Essential label.

Sharing & Disclosure · User right or choice

Analytics, advertising and functionality providers with an opt-out link

Five providers have an opt-out link in the How to disable column: AppsFlyer (analytics, advertising), Google (analytics, advertising, functionality), Meta (analytics, advertising), TVSquared (analytics, advertising) and Zendesk (functionality).

Supporting quotations

AppsFlyer Analytics, advertising
Opt-out
Google Analytics, advertising, functionality
Opt-out
Meta Analytics, advertising
Opt-out
TVSquared Analytics, advertising
Opt-out
Zendesk Functionality
Opt-out here

Qualifications & exceptions

  • The opt-out is each provider's own opt-out link; Surfshark's table does not describe its steps.

Not stated here

  • The linked opt-out pages are not supplied in this document, so this card cannot say what each opt-out does or whether it stops all data collection or only targeted advertising.

Sharing & Disclosure · User right or choice

Providers disabled through application or browser settings

Six providers say to change your application or browser settings to disable cookies: Iterable (analytics, advertising, functionality), Microsoft (advertising), Purchasely (functionality, analytics), TikTok Information Technologies (advertising), Typeform (functionality) and OpenAI (advertising). No separate opt-out link is given for them.

Supporting quotations

Iterable Analytics, advertising, functionality
Please change your application or browser settings to disable cookies
Microsoft Advertising
Please change your application or browser settings to disable cookies
Purchasely Functionality, Analytics
Please change your application or browser settings to disable cookies
TikTok Information Technologies Advertising
Please change your application or browser settings to disable cookies
Typeform Functionality
Please change your application or browser settings to disable cookies
OpenAI Advertising
Please change your application or browser settings to disable cookies

Qualifications & exceptions

  • The disabling route is application or browser settings, not a provider-specific opt-out.

Not stated here

  • The table does not say what disabling these cookies in browser settings affects, beyond section 4's warning that rejecting cookies may limit functionality.