Inference & Profiling · Company practice
Automated decision-making and profiling may decide whether you get a discount
Surfshark may use automated decision-making, including profiling, to evaluate whether to apply a discount to the price of a subscription you purchase, and says this will not increase the price. It explains that profiling means automated use of personal data to evaluate personal aspects of a person, and automated decision-making means deciding by automated means with no human involvement. It says its system may generate decisions using a very limited amount of your personal data, for example information related to your subscription.
Supporting quotations
We may use an automated decision-making, including profiling, process to evaluate whether to apply a discount to the price of the subscription a user purchases. This will not increase the price of the subscription you want to purchase.
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person. Automated decision-making is the process of deciding by automated means without any human involvement.
Our system may automatically generate decisions using a very limited amount of your personal data (for example, information related to your subscription).
Qualifications & exceptions
- The automated evaluation is about whether to apply a discount; Surfshark says it will not increase the price you want to purchase.
- Surfshark says it uses a "very limited amount" of personal data.
Not stated here
- What factors the system uses, and what makes a user eligible for a discount, are not stated.