Privacy Policy

Surfshark · Official agreement

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Linking & Identification · Company practice

Dedicated IP: email and assigned IP kept; some online activity can be linked to your account

For the Dedicated IP service, Surfshark collects your email address and your dedicated IP address. It says that if you opt for the service, certain online activities could be linked back to your account. The stated basis is that processing is essential to provide the service and carry out the service agreement, and the data is kept for as long as your subscription is active and for 2 years after the last login.

Supporting quotations

2.2.6 Provision of Dedicated IP service
Your email address, your dedicated IP address.
Processing your personal data is essential for us to provide you a service and carry out the terms of our service agreement.
We keep your personal data for as long as your subscription is active and for 2 years after the last login.
If you opt for our Dedicated IP service, certain online activities could be linked back to your account.

Qualifications & exceptions

  • The linking warning applies if you opt for the Dedicated IP service.
  • The text says "could be linked", not that they will be or by whom.

Not stated here

  • Which online activities could be linked, and by whom, is not stated.

Cross-references

  • contrast (model-proposed): Surfshark says it keeps no logs of your online activity — contrast: The Dedicated IP paragraph says certain online activities could be linked back to your account, while the connection data section says Surfshark keeps a no-logs policy and does not collect information about what you do online.