Identity Theft Coverage Summary of Benefits — Washington
Identity Protection Benefits
Identity Theft Recovery
Victims of an identity theft can get reimbursed for expenses incurred in the process of restoring their identity, up to $1,000,000. Eligible expenses include:
- Identity theft recovery reimburses restoration expenses up to $1,000,000 Charges & Financial Obligations
• Credit bureau reports
- Overview lists six kinds of recovery expense, with caps on three Charges & Financial Obligations
• Replacement of documents, application fees, notaries, postage
- Overview lists six kinds of recovery expense, with caps on three Charges & Financial Obligations
• Legal fees necessary to undo the negative effects of the identity theft
- Overview lists six kinds of recovery expense, with caps on three Charges & Financial Obligations
• Lost wages and child/elder care for time taken to address the identity theft (up to $5,000)
- Overview lists six kinds of recovery expense, with caps on three Charges & Financial Obligations
• Mental health counseling (up to $1,000)
- Overview lists six kinds of recovery expense, with caps on three Charges & Financial Obligations
• Other miscellaneous expenses (up to $1,000)
- Overview lists six kinds of recovery expense, with caps on three Charges & Financial Obligations
Additionally, victims are given access to a licensed identity theft investigator who can provide professional assistance and guide them through the process to correct their credit history or identity records. Investigators can do the majority of the work required to restore an identity on a victim’s behalf, providing peace of mind.
- Overview offers access to a licensed identity theft investigator; Schedule lists 12 months of case management Account & Service Control
Please review the following Summary of Benefits for additional details on your Identity Protection Benefits.
- This summary does not replace the group policy, which holds all terms and exclusions Legal Rights & Agreement Rules
Stolen Identity Event Group Insurance Summary of Benefits
This contract is registered and delivered as a surplus line coverage under the insurance code of the state of Washington, Title 48 RCW. It is not protected by any Washington state guaranty association law. Corey Dunbar, HSB Associates, Inc.
- Washington surplus lines notice: not protected by the state guaranty association Legal Rights & Agreement Rules
This Summary of Benefits document provides only a summary of the benefits entitled to you as a customer of Cyber Protection Insurance Services Inc., the policyholder of a group policy (“the policy”). Based on the specific service package you are enrolled in, benefits may vary, as outlined below. This is a summary only. Additional terms and conditions apply. A copy of the policy will be made available upon request. Refer to the full policy for all terms, conditions, and exclusions. Your entitlement to benefits under the group policy will terminate upon termination of your enrollment in any Insured Program.
- This summary does not replace the group policy, which holds all terms and exclusions Legal Rights & Agreement Rules
- Insurer is HSB Specialty Insurance Company; provider and policyholder is Cyber Protection Insurance Services Inc. Legal Rights & Agreement Rules
Schedule
Insuring Company
| Name | HSB Specialty Insurance Company |
- Insurer is HSB Specialty Insurance Company; provider and policyholder is Cyber Protection Insurance Services Inc. Legal Rights & Agreement Rules
| Mailing Address | One State Street, P.O. Box 5024, Hartford, Connecticut 06102-5024 |
- Insurer is HSB Specialty Insurance Company; provider and policyholder is Cyber Protection Insurance Services Inc. Legal Rights & Agreement Rules
Provider Details
| Provider | Cyber Protection Insurance Services Inc. |
- Insurer is HSB Specialty Insurance Company; provider and policyholder is Cyber Protection Insurance Services Inc. Legal Rights & Agreement Rules
| Mailing Address | 20860 N. Tatum Blvd., Suite 300, Phoenix, AZ 85050 |
- Insurer is HSB Specialty Insurance Company; provider and policyholder is Cyber Protection Insurance Services Inc. Legal Rights & Agreement Rules
Insured Programs
| Insured Program Name | Surfshark One+ |
- Schedule covers one program, Surfshark One+, with coverage type Individual Account & Service Control
| Coverage Type | Individual |
- Schedule covers one program, Surfshark One+, with coverage type Individual Account & Service Control
| Coverage Aggregate Limits | |
- Schedule: case management for 12 months and Identity Theft Recovery with listed sublimits Charges & Financial Obligations
| Case Management Service | 12 months |
- Overview offers access to a licensed identity theft investigator; Schedule lists 12 months of case management Account & Service Control
- Schedule: case management for 12 months and Identity Theft Recovery with listed sublimits Charges & Financial Obligations
| Identity Theft Recovery | $1,000,000 |
- Identity theft recovery reimburses restoration expenses up to $1,000,000 Charges & Financial Obligations
- Schedule: case management for 12 months and Identity Theft Recovery with listed sublimits Charges & Financial Obligations
| Legal Costs | Included |
- Schedule: case management for 12 months and Identity Theft Recovery with listed sublimits Charges & Financial Obligations
| Lost Wages and Child and Elder Care Expenses | $5,000 |
- Schedule: case management for 12 months and Identity Theft Recovery with listed sublimits Charges & Financial Obligations
| Mental Health Counseling | $1,000 |
- Schedule: case management for 12 months and Identity Theft Recovery with listed sublimits Charges & Financial Obligations
| Miscellaneous Unnamed Costs | $1,000 |
- Schedule: case management for 12 months and Identity Theft Recovery with listed sublimits Charges & Financial Obligations
| Cyber Attack | Not Included |
- Seven coverages are listed as Not Included for this program Charges & Financial Obligations
| Cyber Extortion | Not Included |
- Seven coverages are listed as Not Included for this program Charges & Financial Obligations
| Online Fraud Reimbursement | Not Included |
- Seven coverages are listed as Not Included for this program Charges & Financial Obligations
| Online Scams | Not Included |
- Seven coverages are listed as Not Included for this program Charges & Financial Obligations
| Cyberbullying | Not Included |
- Seven coverages are listed as Not Included for this program Charges & Financial Obligations
| Home Title Fraud | Not Included |
- Seven coverages are listed as Not Included for this program Charges & Financial Obligations
| Data Breach | Not Included |
- Seven coverages are listed as Not Included for this program Charges & Financial Obligations
| Member Details | |
- Schedule shows a $1,000,000 Member Annual Aggregate Limit under "Member Details" Charges & Financial Obligations
| Member Annual Aggregate Limit | $1,000,000 |
- Identity theft recovery reimburses restoration expenses up to $1,000,000 Charges & Financial Obligations
- Schedule shows a $1,000,000 Member Annual Aggregate Limit under "Member Details" Charges & Financial Obligations
SIE SBS WA 09 25
- This summary does not replace the group policy, which holds all terms and exclusions Legal Rights & Agreement Rules
© 2025, HSB Specialty Insurance Company. All rights reserved. Page 1 of 1
- This summary does not replace the group policy, which holds all terms and exclusions Legal Rights & Agreement Rules
Stolen Identity Event Group Insurance Summary of Benefits
The words “we”, “us” and “our” refer to the Insuring Company shown in the Schedule of this Summary of Benefits. Titles given to paragraphs throughout this Summary of Benefits are for assistance in finding applicable provisions. Titles do not grant, define or restrict coverage.
- "We", "us" and "our" mean the Insuring Company, and paragraph titles do not change coverage Legal Rights & Agreement Rules
A. DEFINITIONS
- Affected individual means any person whose personally identifying information or personally sensitive information is lost, stolen, accidentally released or accidentally published by a data breach event covered under the policy. This definition is subject to the following provisions:
- Affected individual: a non-Member whose data a Member holds for family, personal or non-profit volunteer reasons Legal Rights & Agreement Rules
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
a. Affected individual must be someone whose personally identifying information or personally sensitive information is in the possession of a Member because of:
- Affected individual: a non-Member whose data a Member holds for family, personal or non-profit volunteer reasons Legal Rights & Agreement Rules
(1) A family or personal relationship with a Member; or
- Affected individual: a non-Member whose data a Member holds for family, personal or non-profit volunteer reasons Legal Rights & Agreement Rules
(2) The activities or responsibilities of a Member in connection with volunteer work for a non-profit organization.
- Affected individual: a non-Member whose data a Member holds for family, personal or non-profit volunteer reasons Legal Rights & Agreement Rules
b. Affected individual does not mean or include any of the following:
- Affected individual: a non-Member whose data a Member holds for family, personal or non-profit volunteer reasons Legal Rights & Agreement Rules
(1) Any Member.
- Affected individual: a non-Member whose data a Member holds for family, personal or non-profit volunteer reasons Legal Rights & Agreement Rules
(2) Anyone whose personally identifying information or personally sensitive information is in the possession of a Member because of the activities or responsibilities, of any Member in connection with a for-profit organization or in connection with a non-profit organization for which a Member is a paid employee or contract worker. Such organizations include, but are not limited to, organizations that a Member owns or operates.
- Affected individual: a non-Member whose data a Member holds for family, personal or non-profit volunteer reasons Legal Rights & Agreement Rules
(3) Any business, organization or entity. Only an individual person may be an affected individual.
- Affected individual: a non-Member whose data a Member holds for family, personal or non-profit volunteer reasons Legal Rights & Agreement Rules
- Computing device means a desktop, laptop or tablet computer or Wi-Fi router or other internet access point. Such device must be owned or leased by a Member, as well as operated under the Member's control.
- Computing devices and connected home devices must be owned or leased and controlled by a Member Security & Safeguards
- A fraud event is a device-based fraud causing direct financial loss, of five listed kinds Charges & Financial Obligations
- Online scams means deception that induces a Member to give up credentials or voluntarily part with money or property Security & Safeguards
- Exclusion: devices outside Member control, business losses and costs to research or correct deficiencies Legal Rights & Agreement Rules
- Connected home device means any electronic device, other than a computing device, that connects to the internet or to other electronic devices. This includes, but is not limited to, networked versions of any of the following:
- Computing devices and connected home devices must be owned or leased and controlled by a Member Security & Safeguards
- A fraud event is a device-based fraud causing direct financial loss, of five listed kinds Charges & Financial Obligations
- Online scams means deception that induces a Member to give up credentials or voluntarily part with money or property Security & Safeguards
- Exclusion: devices outside Member control, business losses and costs to research or correct deficiencies Legal Rights & Agreement Rules
a. Smart phones;
- Computing devices and connected home devices must be owned or leased and controlled by a Member Security & Safeguards
b. Thermostats;
- Computing devices and connected home devices must be owned or leased and controlled by a Member Security & Safeguards
c. Entertainment systems;
- Computing devices and connected home devices must be owned or leased and controlled by a Member Security & Safeguards
d. Appliances;
- Computing devices and connected home devices must be owned or leased and controlled by a Member Security & Safeguards
e. Smoke, fire and home security monitoring systems; or
- Computing devices and connected home devices must be owned or leased and controlled by a Member Security & Safeguards
f. Cameras.
- Computing devices and connected home devices must be owned or leased and controlled by a Member Security & Safeguards
Such device must be owned or leased by a Member, as well as operated under the Member's control.
- Computing devices and connected home devices must be owned or leased and controlled by a Member Security & Safeguards
- Cryptojacking event means a cyber attack event carried out for the purpose of mining cryptocurrency that causes a Member to incur utility bill overage expenses.
- Cyber attack means unauthorized access or malware on a covered device; cryptojacking is one kind Security & Safeguards
- Utility bill overage expenses are extra cryptojacking utility costs shown on written utility invoices Charges & Financial Obligations
- Cyber attack coverage would pay data recovery, system restoration, cryptojacking and future loss avoidance costs Security & Safeguards
- Cyber attack event means one of the following involving a computing device or connected home device:
- Cyber attack means unauthorized access or malware on a covered device; cryptojacking is one kind Security & Safeguards
- Future loss avoidance pays for device improvements within 60 days and capped at 10% of the cyber attack payment Charges & Financial Obligations
- Cyber attack coverage would pay data recovery, system restoration, cryptojacking and future loss avoidance costs Security & Safeguards
a. Unauthorized Access or Use – meaning the gaining of access to a Member's device or system by an unauthorized person or persons or by an authorized person or persons for unauthorized purposes.
- Cyber attack means unauthorized access or malware on a covered device; cryptojacking is one kind Security & Safeguards
b. Malware Attack – meaning damage to a Member's device, system or data arising from malicious code, including viruses, worms, Trojans, spyware and keyloggers. This does not mean damage from shortcomings or mistakes in legitimate electronic code or damage from code installed on the Member's computer system during the manufacturing process.
- Cyber attack means unauthorized access or malware on a covered device; cryptojacking is one kind Security & Safeguards
- Cyber extortion event means one of the following involving a computing device or connected home device:
- Cyber extortion means a money demand based on a threat to, or an offer to restore, a Member's device or data Charges & Financial Obligations
- Cyber extortion coverage would provide expert advice and reimbursement of response costs Security & Safeguards
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a. A demand for money or other consideration based on a credible threat to damage, disable, deny access to or disseminate content from a Member's device, system or data; or
- Cyber extortion means a money demand based on a threat to, or an offer to restore, a Member's device or data Charges & Financial Obligations
b. A demand for money or other consideration based on an offer to restore access or functionality in connection with an attack on a Member's device, system or data.
- Cyber extortion means a money demand based on a threat to, or an offer to restore, a Member's device or data Charges & Financial Obligations
- Cyber extortion response costs means any payment made as directed in response to a cyber extortion event, but only when that payment is:
- Cyber extortion means a money demand based on a threat to, or an offer to restore, a Member's device or data Charges & Financial Obligations
- Cyber extortion coverage would provide expert advice and reimbursement of response costs Security & Safeguards
a. Incurred as a direct result of a cyber extortion event directed against a Member; and
- Cyber extortion means a money demand based on a threat to, or an offer to restore, a Member's device or data Charges & Financial Obligations
b. Approved in advance by us. However, we may pay for cyber extortion response costs that were not approved in advance by us if we determine the following:
- Cyber extortion means a money demand based on a threat to, or an offer to restore, a Member's device or data Charges & Financial Obligations
(1) It was not practical for the Member to obtain our prior approval; and
- Cyber extortion means a money demand based on a threat to, or an offer to restore, a Member's device or data Charges & Financial Obligations
(2) If consulted at the time, we would have approved the payment.
- Cyber extortion means a money demand based on a threat to, or an offer to restore, a Member's device or data Charges & Financial Obligations
- Cyberbullying act means an act of harassment, intimidation, defamation, invasion of privacy, threat of violence or other similar act personally targeted towards a Member and perpetrated wholly or partially using social media platforms.
- Cyberbullying costs means the following costs arising as a direct result of a cyberbullying event when incurred by a Member within 12 months after the cyberbullying event:
- Cyberbullying costs are covered only for a qualifying event and when incurred within 12 months Security & Safeguards
- Online fraud, cyberbullying, home title fraud and data breach coverage grants are described but Not Included here Charges & Financial Obligations
a. Costs for counseling from a licensed mental health professional for the victim of the cyberbullying event;
- Cyberbullying costs are covered only for a qualifying event and when incurred within 12 months Security & Safeguards
b. Temporary relocation expenses;
- Cyberbullying costs are covered only for a qualifying event and when incurred within 12 months Security & Safeguards
c. Temporary private tutoring;
- Cyberbullying costs are covered only for a qualifying event and when incurred within 12 months Security & Safeguards
d. Enrollment expenses incurred due to relocation to a similar, alternate school. This does not include tuition costs;
- Cyberbullying costs are covered only for a qualifying event and when incurred within 12 months Security & Safeguards
e. Professional cybersecurity consultation services;
- Cyberbullying costs are covered only for a qualifying event and when incurred within 12 months Security & Safeguards
f. The purchase of mobile applications, social monitoring software and web-based products when used to prevent further occurrence of cyberbullying events;
- Cyberbullying costs are covered only for a qualifying event and when incurred within 12 months Security & Safeguards
g. Legal expenses, including legal expenses for the removal of online content related to the cyberbullying event; and
- Cyberbullying costs are covered only for a qualifying event and when incurred within 12 months Security & Safeguards
h. Lost wages, childcare and eldercare expenses.
- Cyberbullying costs are covered only for a qualifying event and when incurred within 12 months Security & Safeguards
- Cyberbullying event means two or more similar or related cyberbullying acts. Such cyberbullying event must have caused harm significant enough for a Member to:
- Cyberbullying costs are covered only for a qualifying event and when incurred within 12 months Security & Safeguards
- A cyberbullying event needs two or more related acts and serious harm; a medical exam may be required Security & Safeguards
- School administrator means a principal, vice principal, headmaster or dean Legal Rights & Agreement Rules
a. Report such cyberbullying event to a school administrator or law enforcement; or
- A cyberbullying event needs two or more related acts and serious harm; a medical exam may be required Security & Safeguards
b. Require treatment by a licensed medical or mental health practitioner who is a not a Member of the Member's immediate family. At our discretion, when such treatment is required, we reserve the right to require the Member to submit to an independent medical exam.
- A cyberbullying event needs two or more related acts and serious harm; a medical exam may be required Security & Safeguards
For the purposes of this coverage, the cyberbullying event begins on the date of the first similar or related cyberbullying act.
- A cyberbullying event needs two or more related acts and serious harm; a medical exam may be required Security & Safeguards
- Data breach costs means:
- Data breach costs: forensic IT and legal review are paid on reasonable suspicion, even if no breach is found Charges & Financial Obligations
- Online fraud, cyberbullying, home title fraud and data breach coverage grants are described but Not Included here Charges & Financial Obligations
a. Forensic IT Review
- Data breach costs: forensic IT and legal review are paid on reasonable suspicion, even if no breach is found Charges & Financial Obligations
Professional information technologies review if needed to determine, within the constraints of what is possible and reasonable, the nature and extent of the data breach event and the number and identities of the affected individuals.
- Data breach costs: forensic IT and legal review are paid on reasonable suspicion, even if no breach is found Charges & Financial Obligations
This does not include costs to analyze, research or determine any of the following:
- Data breach costs: forensic IT and legal review are paid on reasonable suspicion, even if no breach is found Charges & Financial Obligations
(1) Vulnerabilities in systems, procedures or physical security;
- Data breach costs: forensic IT and legal review are paid on reasonable suspicion, even if no breach is found Charges & Financial Obligations
(2) Compliance with security standards; or
- Data breach costs: forensic IT and legal review are paid on reasonable suspicion, even if no breach is found Charges & Financial Obligations
(3) The nature or extent of loss or damage to data that is not personally identifying information or personally sensitive information.
- Data breach costs: forensic IT and legal review are paid on reasonable suspicion, even if no breach is found Charges & Financial Obligations
If there is reasonable cause to suspect that a covered data breach event may have occurred, we will pay for costs covered under Forensic IT Review, even if it is eventually determined that there was no covered data breach event. However, once it is determined that there was no covered data breach event, we will not pay for any further costs.
- Data breach costs: forensic IT and legal review are paid on reasonable suspicion, even if no breach is found Charges & Financial Obligations
b. Legal Review Professional legal counsel review of the data breach event and how a Member should best respond to it.
- Data breach costs: forensic IT and legal review are paid on reasonable suspicion, even if no breach is found Charges & Financial Obligations
If there is reasonable cause to suspect that a covered data breach event may have occurred, we will pay for costs covered under Legal Review, even if it is eventually determined that there was no covered data breach event. However, once it is determined that there was no covered data breach event, we will not pay for any further costs.
- Data breach costs: forensic IT and legal review are paid on reasonable suspicion, even if no breach is found Charges & Financial Obligations
c. Notification to Affected Individuals
- Data breach costs include notifying affected individuals Charges & Financial Obligations
The Member’s necessary and reasonable costs to provide notification of the data breach event to affected individuals.
- Data breach costs include notifying affected individuals Charges & Financial Obligations
d. Services to Affected Individuals
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
This coverage only applies if the Member has provided notification of the data breach event to affected individuals as covered under paragraph c. above.
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
The Member’s necessary and reasonable costs to provide the following services to affected individuals.
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
(1) The following services apply to any data breach event:
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
(a) Informational Materials
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
A packet of loss prevention and customer support information.
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
(b) Help Line
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
A toll-free telephone line for affected individuals with questions about the data breach event. Where applicable, the line can also be used to request additional services as listed in (2) (a) and
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
(b) below.
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
(2) The following additional services apply to data breach events involving personally identifying information.
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
(a) Credit Report and Monitoring
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
A credit report and an electronic service automatically monitoring for activities affecting an individual’s credit records. This service is subject to the affected individual enrolling for this service with the designated service provider.
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
(b) Identity Restoration Case Management
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
With respect to any affected individual who is or appears to be a victim of identity theft event that may reasonably have arisen from the data breach event, the services of an identity restoration professional who will assist that affected individual through the process of correcting credit and other records and, within the constraints of what is possible and reasonable, restoring control over his or her personal identity.
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
- Data breach event
a. Data breach event means the loss, theft, accidental release or accidental publication of personally identifying information or personally sensitive information as respects one or more affected individuals. At the time of the breach, such information must be in the care, custody or control of:
- A data breach event is a loss or release of personal information held by a Member or its contracted professional entity Data Access & Collection
(1) A Member; or
- A data breach event is a loss or release of personal information held by a Member or its contracted professional entity Data Access & Collection
(2) A professional entity with whom a Member has a contract and to whom a Member has entrusted the information.
- A data breach event is a loss or release of personal information held by a Member or its contracted professional entity Data Access & Collection
b. With respect to coverage B.2.h. Data Breach, if the date of the data breach event as defined in a. above cannot be determined, such date shall be deemed to be the date a Member first become aware of the loss, theft, release or publication of the personally identifying information or personally sensitive information.
- A data breach event is a loss or release of personal information held by a Member or its contracted professional entity Data Access & Collection
- Data recovery costs
a. Data recovery costs means the costs of a professional firm hired by a Member to replace electronic data that has been lost or corrupted.
- Data recovery costs cover a firm replacing lost or corrupted data, not irreplaceable or obsolete items Security & Safeguards
b. Data recovery costs does not mean costs to research, re-create or replace any of the following:
- Data recovery costs cover a firm replacing lost or corrupted data, not irreplaceable or obsolete items Security & Safeguards
(1) Software programs or operating systems that are not commercially available.
- Data recovery costs cover a firm replacing lost or corrupted data, not irreplaceable or obsolete items Security & Safeguards
(2) Data that cannot reasonably be replaced. This includes, but is not limited to, personal photos, movies or recordings for which no electronic back-up is available.
- Data recovery costs cover a firm replacing lost or corrupted data, not irreplaceable or obsolete items Security & Safeguards
(3) Data that is obsolete, unnecessary or no longer of use.
- Data recovery costs cover a firm replacing lost or corrupted data, not irreplaceable or obsolete items Security & Safeguards
- Fraud costs means the amount fraudulently taken from a Member. This is the direct financial loss only. Fraud costs does not include any of the following:
- Fraud costs are only the direct financial loss, and exclude indirect loss, interest and amounts a third party can repay Charges & Financial Obligations
a. Other expenses that arise from the fraud event;
- Fraud costs are only the direct financial loss, and exclude indirect loss, interest and amounts a third party can repay Charges & Financial Obligations
b. Indirect loss, such as bodily injury, lost time, lost wages, identity recovery expenses or damaged reputation;
- Fraud costs are only the direct financial loss, and exclude indirect loss, interest and amounts a third party can repay Charges & Financial Obligations
c. Any interest, time value or potential investment gain on the amount of financial loss; or
- Fraud costs are only the direct financial loss, and exclude indirect loss, interest and amounts a third party can repay Charges & Financial Obligations
d. Any portion of such amount that has been or can reasonably be expected to be reimbursed by a third party, such as a financial institution.
- Fraud costs are only the direct financial loss, and exclude indirect loss, interest and amounts a third party can repay Charges & Financial Obligations
- Fraud event
- A fraud event is a device-based fraud causing direct financial loss, of five listed kinds Charges & Financial Obligations
a. Fraud event means any of the following, when such event is wholly or partially perpetrated through a computing device or connected home device and results in direct financial loss to a Member:
- A fraud event is a device-based fraud causing direct financial loss, of five listed kinds Charges & Financial Obligations
- Online fraud, cyberbullying, home title fraud and data breach coverage grants are described but Not Included here Charges & Financial Obligations
(1) A identity theft event;
- A fraud event is a device-based fraud causing direct financial loss, of five listed kinds Charges & Financial Obligations
(2) The unauthorized use of a card, card number or account number associated with a bank account or credit account issued to or registered in a Member's name, when the Member is legally liable for such use;
- A fraud event is a device-based fraud causing direct financial loss, of five listed kinds Charges & Financial Obligations
(3) The forgery or alteration of any check or negotiable instrument;
- A fraud event is a device-based fraud causing direct financial loss, of five listed kinds Charges & Financial Obligations
(4) Acceptance in good faith of counterfeit currency; or
- A fraud event is a device-based fraud causing direct financial loss, of five listed kinds Charges & Financial Obligations
(5) Online scams.
- A fraud event is a device-based fraud causing direct financial loss, of five listed kinds Charges & Financial Obligations
b. Fraud event does not mean or include any occurrence:
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(1) In which a Member is threatened or coerced to part with something of value, other than online scams;
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(2) Between a Member and any of the following:
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(a) Any other Member;
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(b) A Member’s current or former spouse, common law spouse or domestic partner; or
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(c) A Member’s grandparent, parent, sibling, child or grandchild.
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(3) Involving use of a card, card number or account number associated with a bank account or credit account:
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(a) By a person who has ever received any authorization from a Member to use such card, card number or account number; or
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(b) If a Member has not complied with all terms and conditions under which such card, card number or account number was issued.
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(4) Arising from any of the following:
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(a) The business or professional service of a Member.
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(b) A dispute or a disagreement over the completeness, authenticity or value of a product, a service or a financial instrument.
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(c) A gift or charitable contribution to an individual or any legitimate organization.
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(d) An online auction or the use of an online auction site.
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(e) A lottery, gambling or a game of chance.
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
(f) An advance fee fraud or other fraud in which a Member provides money based on an expectation of receiving at some future time a larger amount of money or something with a greater value than the money provided.
- Fraud events exclude coerced transfers, dealings with family or Members, authorized card use and listed business cases Charges & Financial Obligations
- Future loss avoidance costs
- Future loss avoidance pays for device improvements within 60 days and capped at 10% of the cyber attack payment Charges & Financial Obligations
a. Future loss avoidance costs means the amount spent by a Member to make improvements to a computing device or connected home device, provided:
- Future loss avoidance pays for device improvements within 60 days and capped at 10% of the cyber attack payment Charges & Financial Obligations
(1) Such future loss avoidance costs are incurred within 60 days after the discovery of the cyber attack event; and
- Future loss avoidance pays for device improvements within 60 days and capped at 10% of the cyber attack payment Charges & Financial Obligations
(2) We agree in writing that improvements to which future loss avoidance costs relate would reasonably reduce the likelihood of a future cyber attack event similar to the one for which the Member has received payment under coverage B.2.c. Cyber Attack. We will not unreasonably withhold such agreement.
- Future loss avoidance pays for device improvements within 60 days and capped at 10% of the cyber attack payment Charges & Financial Obligations
b. The improvements described in paragraph a.(2) above may include, but are not limited to, hardware and software upgrades. Improvements involving services subject to lease, license or subscription may have costs that are ongoing. In such case, the most we will pay are costs associated with the first 12 months of any such service, subject to the amount described in paragraph c. below.
- Future loss avoidance pays for device improvements within 60 days and capped at 10% of the cyber attack payment Charges & Financial Obligations
c. The most we will pay for all future loss avoidance costs with respect to any one cyber attack event is 10% of our Eligible Payment to the Member prior to any payment under this Future Loss Avoidance coverage.
- Future loss avoidance pays for device improvements within 60 days and capped at 10% of the cyber attack payment Charges & Financial Obligations
d. As used in this definition, Eligible Payment means our total payment to the Member under coverage B.2.c. Cyber Attack, not including any deductible amount. Any payment made for hardware replacement or hardware upgrades as described under A. DEFINITIONS, 33. System restoration costs, item b.(1) below reduces the amount we will pay for future loss avoidance costs.
- Future loss avoidance pays for device improvements within 60 days and capped at 10% of the cyber attack payment Charges & Financial Obligations
- Home title fraud costs means:
- Home title fraud: attorney and recovery costs when an identity theft transfers real property title away from a Member Charges & Financial Obligations
- Other identity theft costs cover recovering control and some fees, but exclude stolen money and prevention costs Charges & Financial Obligations
- Online fraud, cyberbullying, home title fraud and data breach coverage grants are described but Not Included here Charges & Financial Obligations
a. Fees and expenses for an attorney approved by us for the recovery of title to real property wrongfully or fraudulently transferred from a Member; and
- Home title fraud: attorney and recovery costs when an identity theft transfers real property title away from a Member Charges & Financial Obligations
b. Any other reasonable costs necessarily incurred by a Member in the course of recovering such title, including court filing and title recording fees.
- Home title fraud: attorney and recovery costs when an identity theft transfers real property title away from a Member Charges & Financial Obligations
- Other identity theft costs cover recovering control and some fees, but exclude stolen money and prevention costs Charges & Financial Obligations
- Home title fraud event means an identity theft event resulting in the wrongful or fraudulent transfer of title to real property from a Member.
- Home title fraud: attorney and recovery costs when an identity theft transfers real property title away from a Member Charges & Financial Obligations
- Identity recovery case manager means one or more individuals assigned by us to assist a Member with communications we deem necessary for re-establishing the integrity of the personal identity of the Member. This includes, with the permission and cooperation of the Member, written and telephone communications with law enforcement authorities, governmental agencies, credit agencies and individual creditors and businesses.
- An identity recovery case manager is assigned by the insurer to handle communications to restore your identity Account & Service Control
- If the requirements are met, the insurer provides a case manager and pays reasonable, necessary identity theft costs Charges & Financial Obligations
- Identity theft costs means the following when they are reasonable and necessary costs that are incurred by a Member as a result of a identity theft event:
- Identity theft costs: re-filing, postage, credit reports and attorney help for listed identity theft problems Charges & Financial Obligations
- If the requirements are met, the insurer provides a case manager and pays reasonable, necessary identity theft costs Charges & Financial Obligations
- Sublimits for legal, wage and care, counseling and miscellaneous costs sit inside the Identity Theft Recovery limit Charges & Financial Obligations
a. Costs for re-filing applications for loans, grants or other credit instruments that are rejected solely as a result of a identity theft event;
- Identity theft costs: re-filing, postage, credit reports and attorney help for listed identity theft problems Charges & Financial Obligations
b. Costs for long distance telephone calls, postage and notarizing documents;
- Identity theft costs: re-filing, postage, credit reports and attorney help for listed identity theft problems Charges & Financial Obligations
c. Costs for credit reports from established credit bureaus;
- Identity theft costs: re-filing, postage, credit reports and attorney help for listed identity theft problems Charges & Financial Obligations
d. Costs for an attorney approved by us for the following:
- Identity theft costs: re-filing, postage, credit reports and attorney help for listed identity theft problems Charges & Financial Obligations
(1) The defense of any civil suit brought against a Member;
- Identity theft costs: re-filing, postage, credit reports and attorney help for listed identity theft problems Charges & Financial Obligations
(2) The removal of any civil judgment wrongfully entered against a Member;
- Identity theft costs: re-filing, postage, credit reports and attorney help for listed identity theft problems Charges & Financial Obligations
(3) Legal assistance for a Member at an audit or hearing by a governmental agency;
- Identity theft costs: re-filing, postage, credit reports and attorney help for listed identity theft problems Charges & Financial Obligations
(4) Legal assistance in challenging the accuracy of a Member’s consumer credit report;
- Identity theft costs: re-filing, postage, credit reports and attorney help for listed identity theft problems Charges & Financial Obligations
(5) The defense of any criminal charges brought against a Member arising from the actions of a third party using the personal identity of the Member; or
- Identity theft costs: re-filing, postage, credit reports and attorney help for listed identity theft problems Charges & Financial Obligations
e. Lost wages or salaries earnings for employer-documented time necessarily taken away from work:
- Lost wages, dependent care and counseling are covered with documentation, timing and non-relative requirements Charges & Financial Obligations
(1) For the activities described in a. through d. above;
- Lost wages, dependent care and counseling are covered with documentation, timing and non-relative requirements Charges & Financial Obligations
(2) To meet with law enforcement authorities, governmental agencies, credit agencies or individual creditors and businesses; or
- Lost wages, dependent care and counseling are covered with documentation, timing and non-relative requirements Charges & Financial Obligations
(3) To otherwise recover control over the stolen personal identity.
- Lost wages, dependent care and counseling are covered with documentation, timing and non-relative requirements Charges & Financial Obligations
This does not include wages or salaried earnings for sick days, time taken away from self-employment or time taken away for tasks that could reasonably have been done during non-working hours.
- Lost wages, dependent care and counseling are covered with documentation, timing and non-relative requirements Charges & Financial Obligations
f. Costs of supervision of children or elderly or infirm relatives or dependents of a Member during time taken away from such supervision. Such care must be provided by a professional care provider who is not a relative of the Member;
- Lost wages, dependent care and counseling are covered with documentation, timing and non-relative requirements Charges & Financial Obligations
g. Costs for counseling from a licensed mental health professional. Such care must be provided by a professional care provider who is not a relative of the Member;
- Overview lists six kinds of recovery expense, with caps on three Charges & Financial Obligations
- Lost wages, dependent care and counseling are covered with documentation, timing and non-relative requirements Charges & Financial Obligations
h. Any other reasonable costs necessarily incurred by a Member as a direct result of the identity theft event.
- Other identity theft costs cover recovering control and some fees, but exclude stolen money and prevention costs Charges & Financial Obligations
(1) Such costs include:
- Other identity theft costs cover recovering control and some fees, but exclude stolen money and prevention costs Charges & Financial Obligations
(a) Costs by the Member to recover control over his or her personal identity.
- Other identity theft costs cover recovering control and some fees, but exclude stolen money and prevention costs Charges & Financial Obligations
(b) Deductibles or service fees from financial institutions.
- Other identity theft costs cover recovering control and some fees, but exclude stolen money and prevention costs Charges & Financial Obligations
(c) Court filing and title recording fees.
- Other identity theft costs cover recovering control and some fees, but exclude stolen money and prevention costs Charges & Financial Obligations
(2) Such costs do not include:
- Other identity theft costs cover recovering control and some fees, but exclude stolen money and prevention costs Charges & Financial Obligations
(a) Costs to avoid, prevent or detect a identity theft event or other loss.
- Other identity theft costs cover recovering control and some fees, but exclude stolen money and prevention costs Charges & Financial Obligations
(b) Money lost or stolen.
- Other identity theft costs cover recovering control and some fees, but exclude stolen money and prevention costs Charges & Financial Obligations
(c) Costs that are restricted or excluded elsewhere in the policy.
- Other identity theft costs cover recovering control and some fees, but exclude stolen money and prevention costs Charges & Financial Obligations
(d) Home title fraud costs.
- Other identity theft costs cover recovering control and some fees, but exclude stolen money and prevention costs Charges & Financial Obligations
- Identity theft event means the fraudulent use of social security number or other personally identifying information. This includes fraudulently using such information to establish credit accounts, secure loans, enter into contracts or commit crimes.
- Services to affected individuals need prior notification; credit and identity services need personal-data breaches Charges & Financial Obligations
- A fraud event is a device-based fraud causing direct financial loss, of five listed kinds Charges & Financial Obligations
- Home title fraud: attorney and recovery costs when an identity theft transfers real property title away from a Member Charges & Financial Obligations
- Identity theft event means fraudulent use of a Social Security number or other identifying information Security & Safeguards
- Stolen identity event: theft, release or misuse of a Member's personal data, counted only where covered Legal Rights & Agreement Rules
- If the requirements are met, the insurer provides a case manager and pays reasonable, necessary identity theft costs Charges & Financial Obligations
- Insured program means the package of products and/or services provided by the provider and shown under the Insured Programs section of the Schedule of this Summary of Benefits.
- Schedule covers one program, Surfshark One+, with coverage type Individual Account & Service Control
- Member is the enrolled primary member and, only if the program covers family, certain household members Account & Service Control
- Only an enrolled primary member in good standing is covered; loss while not enrolled is excluded Account & Service Control
- Exclusion: loss while not enrolled in good standing, and any Member whose primary residence is outside Washington Legal Rights & Agreement Rules
- Member means:
- Member is the enrolled primary member and, only if the program covers family, certain household members Account & Service Control
a. The primary member.
- Member is the enrolled primary member and, only if the program covers family, certain household members Account & Service Control
b. If the insured program includes coverage for family members, the residents of the household of the primary member who are:
- Member is the enrolled primary member and, only if the program covers family, certain household members Account & Service Control
(1) The relatives of such persons, including their spouse; or
- Member is the enrolled primary member and, only if the program covers family, certain household members Account & Service Control
(2) Under the age of 21 and in the care of such persons; or
- Member is the enrolled primary member and, only if the program covers family, certain household members Account & Service Control
(3) A student enrolled in school full-time, as defined by the school, who was a resident of the primary member's household before moving out to attend school, provided the student is under the age of:
- Member is the enrolled primary member and, only if the program covers family, certain household members Account & Service Control
(a) 24 and the primary member's relative; or
- Member is the enrolled primary member and, only if the program covers family, certain household members Account & Service Control
(b) 21 and in the primary member's care or the care of a resident of the primary member's household who is the primary member's relative.
- Member is the enrolled primary member and, only if the program covers family, certain household members Account & Service Control
- Nuclear Hazard means nuclear reaction, radiation or radioactive contamination, or any consequence of any of these, however caused and whether controlled or uncontrolled.
- Nuclear hazard is defined as any nuclear reaction, radiation or radioactive contamination and its consequences Legal Rights & Agreement Rules
- Exclusion: theft of a professional or business identity, nuclear hazard and governmental seizure of property Legal Rights & Agreement Rules
- Occurrence means all stolen identity events, cyber attack events, cyberbullying event, cyber extortion events, data breach events, fraud events, home title fraud events or identity theft events that:
- An occurrence groups events that happen together or share a source, cause or vulnerability in a policy period Legal Rights & Agreement Rules
- Member Annual Aggregate Limit and Coverage Aggregate Limit cap what is paid per Member in one policy period Charges & Financial Obligations
a. Occur at the same time; or
- An occurrence groups events that happen together or share a source, cause or vulnerability in a policy period Legal Rights & Agreement Rules
b. Arise during the same policy period from the same source, cause or vulnerability.
- An occurrence groups events that happen together or share a source, cause or vulnerability in a policy period Legal Rights & Agreement Rules
- Online scams means intentional and criminal deception of a Member, perpetrated partially or wholly through a computing device or connected home device, to induce the Member to:
- A fraud event is a device-based fraud causing direct financial loss, of five listed kinds Charges & Financial Obligations
- Online scams means deception that induces a Member to give up credentials or voluntarily part with money or property Security & Safeguards
a. Disclose login credentials that results in a financial loss of money, securities, cryptocurrency or tangible property; or
- Online scams means deception that induces a Member to give up credentials or voluntarily part with money or property Security & Safeguards
b. Part voluntarily with money, securities, cryptocurrency or tangible property.
- Online scams means deception that induces a Member to give up credentials or voluntarily part with money or property Security & Safeguards
- Personally identifying information
a. Personally identifying information means information, including health information, that could be used to commit fraud or other illegal activity involving the credit, access to health care or identity of a Member. This includes, but is not limited to, Social Security numbers, account numbers, passwords or login credentials, or other methods to access or control a computing device or connected home device system identification.
- Personally identifying information is data usable for fraud, such as account numbers; public data is excluded Data Access & Collection
- Public information is not personally identifying information; personally sensitive information turns on notification law Data Access & Collection
b. With respect to coverage B.2.h. Data Breach, personally identifying information means information, including health information, that could be used to commit fraud or other illegal activity involving the credit, access to health care or identity of an affected individual. This includes, but is not limited to, Social Security numbers or account numbers.
- A data breach event is a loss or release of personal information held by a Member or its contracted professional entity Data Access & Collection
- Personally identifying information is data usable for fraud, such as account numbers; public data is excluded Data Access & Collection
- Public information is not personally identifying information; personally sensitive information turns on notification law Data Access & Collection
c. Personally identifying information does not mean or include information that is otherwise available to the public, such as names and addresses.
- Personally identifying information is data usable for fraud, such as account numbers; public data is excluded Data Access & Collection
- Public information is not personally identifying information; personally sensitive information turns on notification law Data Access & Collection
- Personally sensitive information means private information specific to an individual, the release of which requires notification of affected individuals under any applicable law.
- Affected individual: a non-Member whose data a Member holds for family, personal or non-profit volunteer reasons Legal Rights & Agreement Rules
- A data breach event is a loss or release of personal information held by a Member or its contracted professional entity Data Access & Collection
- Public information is not personally identifying information; personally sensitive information turns on notification law Data Access & Collection
- Primary member means a person who, at the time of the discovery of the stolen identity event, is a customer in good standing of the provider and is directly enrolled in the insured program.
- Member is the enrolled primary member and, only if the program covers family, certain household members Account & Service Control
- Only an enrolled primary member in good standing is covered; loss while not enrolled is excluded Account & Service Control
- Exclusion: loss while not enrolled in good standing, and any Member whose primary residence is outside Washington Legal Rights & Agreement Rules
- Provider means the entity providing the insured program and shown as the Provider in the Schedule of this Summary of Benefits.
- Insurer is HSB Specialty Insurance Company; provider and policyholder is Cyber Protection Insurance Services Inc. Legal Rights & Agreement Rules
- Only an enrolled primary member in good standing is covered; loss while not enrolled is excluded Account & Service Control
- Stolen identity event means the theft, accidental release, publication or misappropriation of a Member’s personally identifying information that results in or could reasonably result in the wrongful use of the information. This includes a cyber attack event, cyberbullying event, cyber extortion event, fraud event, home title fraud event, data breach event or identity theft event, but only to the extent that such corresponding coverages are included in the insured program.
- Seven coverages are listed as Not Included for this program Charges & Financial Obligations
- Cyber attack means unauthorized access or malware on a covered device; cryptojacking is one kind Security & Safeguards
- Cyber extortion means a money demand based on a threat to, or an offer to restore, a Member's device or data Charges & Financial Obligations
- Cyberbullying costs are covered only for a qualifying event and when incurred within 12 months Security & Safeguards
- Affected individual: a non-Member whose data a Member holds for family, personal or non-profit volunteer reasons Legal Rights & Agreement Rules
- A fraud event is a device-based fraud causing direct financial loss, of five listed kinds Charges & Financial Obligations
- Stolen identity event: theft, release or misuse of a Member's personal data, counted only where covered Legal Rights & Agreement Rules
- Online fraud, cyberbullying, home title fraud and data breach coverage grants are described but Not Included here Charges & Financial Obligations
- School administrator means a principal, vice principal, headmaster or dean.
- A cyberbullying event needs two or more related acts and serious harm; a medical exam may be required Security & Safeguards
- School administrator means a principal, vice principal, headmaster or dean Legal Rights & Agreement Rules
- After a loss: give prompt notice and notify police, schools or card companies; prejudicial failure ends coverage duty Legal Rights & Agreement Rules
- System restoration costs
a. System restoration costs means the costs of a professional firm hired by a Member to do the following in order to restore the Member's computing device or connected home device to the level of functionality it had before the cyber attack event:
- System restoration costs cover a professional firm restoring a device, not hardware, upgrades or the Member's own time Security & Safeguards
(1) Replace or reinstall computer software programs;
- System restoration costs cover a professional firm restoring a device, not hardware, upgrades or the Member's own time Security & Safeguards
(2) Remove any malicious code; and
- System restoration costs cover a professional firm restoring a device, not hardware, upgrades or the Member's own time Security & Safeguards
(3) Configure or correct the configuration of the Member's device or system.
- System restoration costs cover a professional firm restoring a device, not hardware, upgrades or the Member's own time Security & Safeguards
b. System restoration costs does not mean any of the following:
- System restoration costs cover a professional firm restoring a device, not hardware, upgrades or the Member's own time Security & Safeguards
(1) Costs to repair or replace hardware. However, we may choose to pay to repair or replace hardware if doing so reduces the amount of loss payable under the policy.
- System restoration costs cover a professional firm restoring a device, not hardware, upgrades or the Member's own time Security & Safeguards
(2) Costs to increase the speed, capacity or utility of the Member's device or system.
- System restoration costs cover a professional firm restoring a device, not hardware, upgrades or the Member's own time Security & Safeguards
(3) The Member's time or labor.
- System restoration costs cover a professional firm restoring a device, not hardware, upgrades or the Member's own time Security & Safeguards
(4) Any costs in excess of the replacement value of the Member's system, including applicable hardware and software.
- System restoration costs cover a professional firm restoring a device, not hardware, upgrades or the Member's own time Security & Safeguards
- Utility bill overage expenses
- Utility bill overage expenses are extra cryptojacking utility costs shown on written utility invoices Charges & Financial Obligations
a. Utility bill overage expenses means additional expenses incurred by a Member to operate their home over and above the cost that normally would have incurred to operate their home during the same period had no cryptojacking event occurred, provided that such additional expenses are billed to the Member by the Utility Provider via written invoices that reflect the additional utility usage or consumption.
- Utility bill overage expenses are extra cryptojacking utility costs shown on written utility invoices Charges & Financial Obligations
b. Utility bill overage expenses does not mean or include any expenses that are:
- Utility bill overage expenses are extra cryptojacking utility costs shown on written utility invoices Charges & Financial Obligations
(1) Incurred prior to the policy period for which the policy is applicable; or
- Utility bill overage expenses are extra cryptojacking utility costs shown on written utility invoices Charges & Financial Obligations
(2) Charged at a flat or fixed fee that does not fluctuate with usage.
- Utility bill overage expenses are extra cryptojacking utility costs shown on written utility invoices Charges & Financial Obligations
c. As used in this definition, Utility Provider means an electrical, internet, natural gas or oil service provider.
- Utility bill overage expenses are extra cryptojacking utility costs shown on written utility invoices Charges & Financial Obligations
B. COVERAGE
- COVERAGE REQUIREMENTS
- Coverage applies only if the event is first discovered during the policy period and reported within 60 days Legal Rights & Agreement Rules
This Stolen Identity Event Group Insurance applies only if all of the following conditions are met:
- Coverage applies only if the event is first discovered during the policy period and reported within 60 days Legal Rights & Agreement Rules
a. There has been a stolen identity event involving the personally identifying information of a Member; and
- Coverage applies only if the event is first discovered during the policy period and reported within 60 days Legal Rights & Agreement Rules
b. Such stolen identity event is first discovered by the Member during the policy period for which the policy is applicable; and
- Coverage applies only if the event is first discovered during the policy period and reported within 60 days Legal Rights & Agreement Rules
- Member Annual Aggregate Limit and Coverage Aggregate Limit cap what is paid per Member in one policy period Charges & Financial Obligations
c. Such stolen identity event is reported to us as soon as practicable, but in no event more than 60 days after the date it is first discovered by the Member.
- Coverage applies only if the event is first discovered during the policy period and reported within 60 days Legal Rights & Agreement Rules
- COVERAGES PROVIDED
- If the requirements are met, the insurer provides a case manager and pays reasonable, necessary identity theft costs Charges & Financial Obligations
If all of the conditions listed above in 1. COVERAGE REQUIREMENTS have been met, then we will provide the Member the following coverages for loss directly arising from such stolen identity event.
- If the requirements are met, the insurer provides a case manager and pays reasonable, necessary identity theft costs Charges & Financial Obligations
a. Case Management Service
- If the requirements are met, the insurer provides a case manager and pays reasonable, necessary identity theft costs Charges & Financial Obligations
We will provide the services of an identity recovery case manager as needed to respond to the stolen identity event.
- If the requirements are met, the insurer provides a case manager and pays reasonable, necessary identity theft costs Charges & Financial Obligations
b. Identity Theft Recovery
- If the requirements are met, the insurer provides a case manager and pays reasonable, necessary identity theft costs Charges & Financial Obligations
If there has been an identity theft event as a direct result of such stolen identity event, then we will pay the Member's reasonable and necessary identity theft costs.
- If the requirements are met, the insurer provides a case manager and pays reasonable, necessary identity theft costs Charges & Financial Obligations
c. Cyber Attack
- Cyber attack coverage would pay data recovery, system restoration, cryptojacking and future loss avoidance costs Security & Safeguards
If there has been a cyber attack event as a direct result of such stolen identity event, then we will provide the Member the following coverages for loss directly arising from such cyber attack event:
- Cyber attack coverage would pay data recovery, system restoration, cryptojacking and future loss avoidance costs Security & Safeguards
(1) Data Recovery
- Cyber attack coverage would pay data recovery, system restoration, cryptojacking and future loss avoidance costs Security & Safeguards
We will pay the Member's necessary and reasonable data recovery costs.
- Cyber attack coverage would pay data recovery, system restoration, cryptojacking and future loss avoidance costs Security & Safeguards
(2) System Restoration
- Cyber attack coverage would pay data recovery, system restoration, cryptojacking and future loss avoidance costs Security & Safeguards
We will pay the Member's necessary and reasonable system restoration costs.
- Cyber attack coverage would pay data recovery, system restoration, cryptojacking and future loss avoidance costs Security & Safeguards
(3) Cryptojacking
- Cyber attack coverage would pay data recovery, system restoration, cryptojacking and future loss avoidance costs Security & Safeguards
We will pay the Member's necessary and reasonable utility bill overage expenses.
- Cyber attack coverage would pay data recovery, system restoration, cryptojacking and future loss avoidance costs Security & Safeguards
(4) Future Loss Avoidance
- Cyber attack coverage would pay data recovery, system restoration, cryptojacking and future loss avoidance costs Security & Safeguards
We will pay the Member's necessary and reasonable future loss avoidance costs.
- Cyber attack coverage would pay data recovery, system restoration, cryptojacking and future loss avoidance costs Security & Safeguards
d. Cyber Extortion
- Cyber extortion coverage would provide expert advice and reimbursement of response costs Security & Safeguards
If there has been a cyber extortion event as a direct result of such stolen identity event, then we will provide the Member the following coverages for loss directly arising from such cyber extortion event:
- Cyber extortion coverage would provide expert advice and reimbursement of response costs Security & Safeguards
(1) Professional assistance from a subject matter expert provided by us for advice and consultation regarding how best to respond to the threat.
- Cyber extortion coverage would provide expert advice and reimbursement of response costs Security & Safeguards
(2) Reimbursement of the Member's necessary and reasonable cyber extortion response costs.
- Cyber extortion coverage would provide expert advice and reimbursement of response costs Security & Safeguards
e. Online Fraud Reimbursement
- Online fraud, cyberbullying, home title fraud and data breach coverage grants are described but Not Included here Charges & Financial Obligations
If there has been a fraud event that is wholly or partially perpetrated through a computing device or connected home device as a direct result of such stolen identity event, then we will pay the Member's necessary and reasonable fraud costs.
- A fraud event is a device-based fraud causing direct financial loss, of five listed kinds Charges & Financial Obligations
- Online fraud, cyberbullying, home title fraud and data breach coverage grants are described but Not Included here Charges & Financial Obligations
f. Cyberbullying
- Online fraud, cyberbullying, home title fraud and data breach coverage grants are described but Not Included here Charges & Financial Obligations
If there has been a cyberbullying event as a direct result of such stolen identity event, then we will provide reimbursement for the Member's necessary and reasonable cyberbullying costs.
- Online fraud, cyberbullying, home title fraud and data breach coverage grants are described but Not Included here Charges & Financial Obligations
g. Home Title Fraud
- Online fraud, cyberbullying, home title fraud and data breach coverage grants are described but Not Included here Charges & Financial Obligations
If there has been a home title fraud event as a direct result of such stolen identity event, then we will pay the Member’s reasonable and necessary home title fraud costs.
- Online fraud, cyberbullying, home title fraud and data breach coverage grants are described but Not Included here Charges & Financial Obligations
h. Data Breach
- Online fraud, cyberbullying, home title fraud and data breach coverage grants are described but Not Included here Charges & Financial Obligations
If there has been a data breach event as a direct result of such stolen identity event, we will pay the Member’s reasonable and necessary data breach costs.
- Online fraud, cyberbullying, home title fraud and data breach coverage grants are described but Not Included here Charges & Financial Obligations
C. EXCLUSIONS
- Exclusions apply to all coverages and bar loss caused by or resulting from the listed events Legal Rights & Agreement Rules
The following exclusions apply to all coverages under the policy.
- Exclusions apply to all coverages and bar loss caused by or resulting from the listed events Legal Rights & Agreement Rules
We will not pay for loss, damage or expense caused by or resulting from:
- Exclusions apply to all coverages and bar loss caused by or resulting from the listed events Legal Rights & Agreement Rules
- Any of the following by a Member:
- Exclusion: a Member's own criminal, fraudulent or dishonest acts, intentional violations, and criminal proceedings Legal Rights & Agreement Rules
a. Criminal, fraudulent or dishonest acts, errors or omissions;
- Exclusion: a Member's own criminal, fraudulent or dishonest acts, intentional violations, and criminal proceedings Legal Rights & Agreement Rules
b. Intentional violations of the law; or
- Exclusion: a Member's own criminal, fraudulent or dishonest acts, intentional violations, and criminal proceedings Legal Rights & Agreement Rules
c. Intentionally initiating or contributing to a covered loss event.
- Exclusion: a Member's own criminal, fraudulent or dishonest acts, intentional violations, and criminal proceedings Legal Rights & Agreement Rules
- Any criminal investigations or proceedings.
- Exclusion: a Member's own criminal, fraudulent or dishonest acts, intentional violations, and criminal proceedings Legal Rights & Agreement Rules
- Any physical damage or bodily injury, except as described in coverage B.2.f. Cyberbullying.
- Exclusion: bodily injury, third party liability, vehicle damage and fines, with two stated carve-outs Legal Rights & Agreement Rules
- Any third party liability or legal defense costs, except as described in coverage B.2.b. Identity Theft Recovery.
- Identity theft costs: re-filing, postage, credit reports and attorney help for listed identity theft problems Charges & Financial Obligations
- Exclusion: bodily injury, third party liability, vehicle damage and fines, with two stated carve-outs Legal Rights & Agreement Rules
- Any damage to a motor vehicle, watercraft, aircraft or other vehicle.
- Exclusion: bodily injury, third party liability, vehicle damage and fines, with two stated carve-outs Legal Rights & Agreement Rules
- Any fines or penalties.
- Exclusion: bodily injury, third party liability, vehicle damage and fines, with two stated carve-outs Legal Rights & Agreement Rules
- Damage to any device or system that is not owned or leased by a Member, or operated under the Member's control or the control of another Member.
- Exclusion: devices outside Member control, business losses and costs to research or correct deficiencies Legal Rights & Agreement Rules
- Loss arising from any business, including but not limited to any business owned or operated by any Member or any business employing any Member.
- Exclusion: devices outside Member control, business losses and costs to research or correct deficiencies Legal Rights & Agreement Rules
- Except as specifically provided under the System Restoration portion of Cyber Attack coverage, costs to research or correct any deficiency.
- Exclusion: devices outside Member control, business losses and costs to research or correct deficiencies Legal Rights & Agreement Rules
- Any stolen identity event first discovered by a Member prior to the inception of the Member's coverage under the policy.
- Exclusion: events found or occurring before coverage began, and costs incurred over a year after the policy expires Legal Rights & Agreement Rules
- Any stolen identity event first occurring more than 60 days prior to the inception of the Member's coverage under the policy.
- Exclusion: events found or occurring before coverage began, and costs incurred over a year after the policy expires Legal Rights & Agreement Rules
- Any costs or expenses associated with a stolen identity event if such costs or expenses are incurred more than one year from the expiration date of the policy.
- Exclusion: events found or occurring before coverage began, and costs incurred over a year after the policy expires Legal Rights & Agreement Rules
- The theft of a professional or business identity.
- Exclusion: theft of a professional or business identity, nuclear hazard and governmental seizure of property Legal Rights & Agreement Rules
- Any nuclear hazard.
- Exclusion: theft of a professional or business identity, nuclear hazard and governmental seizure of property Legal Rights & Agreement Rules
- Any governmental action, meaning the destruction, confiscation or seizure of property by order of any governmental or public authority.
- Exclusion: theft of a professional or business identity, nuclear hazard and governmental seizure of property Legal Rights & Agreement Rules
- War, including the following and any consequence of any of the following:
- Exclusion: war, including cyber warfare, with attribution to a government-linked combatant judged on reasonable evidence Legal Rights & Agreement Rules
a. Cyber warfare, whether or not occurring in combination with physical combat;
- Exclusion: war, including cyber warfare, with attribution to a government-linked combatant judged on reasonable evidence Legal Rights & Agreement Rules
b. Undeclared war;
- Exclusion: war, including cyber warfare, with attribution to a government-linked combatant judged on reasonable evidence Legal Rights & Agreement Rules
c. Civil war;
- Exclusion: war, including cyber warfare, with attribution to a government-linked combatant judged on reasonable evidence Legal Rights & Agreement Rules
d. Hostile action by military force or cyber measures, including action in defending against or hindering an expected or actual attack, by any Combatant; or
- Exclusion: war, including cyber warfare, with attribution to a government-linked combatant judged on reasonable evidence Legal Rights & Agreement Rules
e. Insurrection, rebellion, revolution, usurped power, political violence or action taken by governmental authority in defending against or hindering any of these, including cyber action in connection with any of the foregoing.
- Exclusion: war, including cyber warfare, with attribution to a government-linked combatant judged on reasonable evidence Legal Rights & Agreement Rules
For purposes of this exclusion, cyber warfare, cyber measures and cyber action include, but are not limited to, the use of disruptive digital activities against a computer network or system with the intention to cause harm in order to further political or similar objectives, or to intimidate any person(s) in furtherance of such objectives, committed by a Combatant.
- Exclusion: war, including cyber warfare, with attribution to a government-linked combatant judged on reasonable evidence Legal Rights & Agreement Rules
The attribution of an action to a Combatant will be determined by relying on reasonable evidence such as:
- Exclusion: war, including cyber warfare, with attribution to a government-linked combatant judged on reasonable evidence Legal Rights & Agreement Rules
a. Statements by an impacted government, sovereign or other authority;
- Exclusion: war, including cyber warfare, with attribution to a government-linked combatant judged on reasonable evidence Legal Rights & Agreement Rules
b. Statements by widely recognized international bodies (such as the United Nations) or alliances (such as the North Atlantic Treaty Organization); or
- Exclusion: war, including cyber warfare, with attribution to a government-linked combatant judged on reasonable evidence Legal Rights & Agreement Rules
c. Consensus opinion within relevant expert communities such as the cyber security industry. Decisions about the presence or absence of war, hostile action, and other terms used in this exclusion will take into consideration the full range of available tactics, weapons and technologies at the time of the event giving rise to the loss.
- Exclusion: war, including cyber warfare, with attribution to a government-linked combatant judged on reasonable evidence Legal Rights & Agreement Rules
Combatant means, for purposes of this exclusion, a government, sovereign or other authority, or agents acting on their behalf.
- Exclusion: war, including cyber warfare, with attribution to a government-linked combatant judged on reasonable evidence Legal Rights & Agreement Rules
- Total or partial failure or interruption of, reduction in performance of, or damage to any electrical power supply network or telecommunication network not owned and operated by a Member including, but not limited to, the internet, internet service providers, Domain Name System (DNS) service providers, cable and wireless providers, internet exchange providers, search engine providers, internet protocol networks (and similar networks that may have different designations) and other providers of telecommunications or internet infrastructure.
- Exclusion: outside network failures, data input errors and investment performance Legal Rights & Agreement Rules
- Any loss resulting directly or indirectly from any errors or omissions by a Member or a financial institution in the input or processing of data.
- Exclusion: outside network failures, data input errors and investment performance Legal Rights & Agreement Rules
- Any loss related to the financial performance of any investments.
- Exclusion: outside network failures, data input errors and investment performance Legal Rights & Agreement Rules
- Any loss occurring while the primary Member is not an active customer in good standing of the provider and directly enrolled in the insured program.
- Only an enrolled primary member in good standing is covered; loss while not enrolled is excluded Account & Service Control
- Exclusion: loss while not enrolled in good standing, and any Member whose primary residence is outside Washington Legal Rights & Agreement Rules
- Any Member whose primary residence is not located Washington state.
- Exclusion: loss while not enrolled in good standing, and any Member whose primary residence is outside Washington Legal Rights & Agreement Rules
- Any loss claimed by the provider.
- Exclusion: losses claimed by the provider, amounts not insurable by law, and sanctions-law violations Legal Rights & Agreement Rules
- Any amount not insurable under applicable law.
- Exclusion: losses claimed by the provider, amounts not insurable by law, and sanctions-law violations Legal Rights & Agreement Rules
- Any provision of coverage under the policy to the extent that such provision would expose the Member or provider to a violation of economic or trade sanctions, laws or regulations of the United States of America or any other jurisdiction with whose laws we are legally obligated to comply.
- Exclusion: losses claimed by the provider, amounts not insurable by law, and sanctions-law violations Legal Rights & Agreement Rules
D. LIMITS
The Member Annual Aggregate Limit shown in the Schedule of this Summary of Benefits under the applicable insured program is the most we will pay for all loss, damage or expense for any one Member arising during any one policy period for all coverages provided by the policy. If the insured program includes coverage for family Members, then the Member Annual Aggregate Limit is the most we will pay for all loss, damage or expense for all Members associated with any one primary member for all coverages provided by the policy. This limit shall apply to the total of all loss, damage or expense arising from all stolen identity events discovered during such policy period.
- Member Annual Aggregate Limit and Coverage Aggregate Limit cap what is paid per Member in one policy period Charges & Financial Obligations
The Coverage Aggregate Limit for each coverage shown in the Schedule of this Summary of Benefits under the applicable insured program is the most we will pay for all loss, damage or expense for any one Member arising during any one policy period for such coverage. If the insured program includes coverage for family members, then the Coverage Aggregate Limit is the most we will pay for all loss, damage or expense for all Members associated with any one primary member for such coverage. This limit shall apply to the total of all loss, damage or expense arising from all stolen identity events discovered during such policy period. If any occurrence causes loss, damage or expense in more than one policy period, all such loss, damage and expense will be subject to the Member Annual Aggregate Limit of the first policy period in which the occurrence was discovered.
- Member Annual Aggregate Limit and Coverage Aggregate Limit cap what is paid per Member in one policy period Charges & Financial Obligations
The Legal Costs as provided under item d. of the definition of identity theft costs are subject to the sublimit shown in the Schedule of this Summary of Benefits. This sublimit is part of, and not in addition to, the Identity Theft Recovery Coverage Limit.
- Sublimits for legal, wage and care, counseling and miscellaneous costs sit inside the Identity Theft Recovery limit Charges & Financial Obligations
Item e. (Lost Wages) and item f. (Child and Elder Care Expenses) of the definition of identity theft costs are jointly subject to the sublimit shown in the Schedule of this Summary of Benefits. This sublimit is part of, and not in addition to, the Identity Theft Recovery Coverage Limit. Coverage is limited to wages lost and costs incurred within 12 months after the first discovery of the stolen identity event by the Member.
- Overview lists six kinds of recovery expense, with caps on three Charges & Financial Obligations
- Sublimits for legal, wage and care, counseling and miscellaneous costs sit inside the Identity Theft Recovery limit Charges & Financial Obligations
Item g. (Mental Health Counseling) of the definition of identity theft costs is subject to the sublimit shown in the Schedule of this Summary of Benefits. This sublimit is part of, and not in addition to, the Identity Theft Recovery Coverage Limit. Coverage is limited to costs incurred within 12 months after the first discovery of the stolen identity event by the Member.
- Overview lists six kinds of recovery expense, with caps on three Charges & Financial Obligations
- Schedule: case management for 12 months and Identity Theft Recovery with listed sublimits Charges & Financial Obligations
- Sublimits for legal, wage and care, counseling and miscellaneous costs sit inside the Identity Theft Recovery limit Charges & Financial Obligations
Item h. (Miscellaneous Unnamed Costs) of the definition of identity theft costs is subject to the sublimit shown in the Schedule of this Summary of Benefits. This sublimit is part of, and not in addition to, the Identity Theft Recovery Coverage Limit. Coverage is limited to costs incurred within 12 months after the first discovery of the stolen identity event by the Member.
- Sublimits for legal, wage and care, counseling and miscellaneous costs sit inside the Identity Theft Recovery limit Charges & Financial Obligations
Fraud costs resulting from Item a.(5). (online scams) of the definition of fraud event is subject to the sublimit shown in the Schedule of this Summary of Benefits. This sublimit is part of, and not in addition to, the Online Fraud Reimbursement Coverage Limit.
- Online scam fraud costs have a sublimit inside the Online Fraud Reimbursement limit Charges & Financial Obligations
E. DEDUCTIBLE
We will pay only that part of the total payable loss that exceeds the Member Deductible shown in the Schedule of this Summary of Benefits under the applicable insured program, subject to the applicable limits shown in the Schedule of this Summary of Benefits.
- Case Management and Identity Theft Recovery have no deductible; other coverages pay only above a scheduled one Charges & Financial Obligations
The Member will be responsible for the applicable Member Deductible under the applicable insured program, if shown in the Schedule of this Summary of Benefits.
- Case Management and Identity Theft Recovery have no deductible; other coverages pay only above a scheduled one Charges & Financial Obligations
Case Management Service and Identity Theft Recovery coverages are not subject to a deductible.
- Case Management and Identity Theft Recovery have no deductible; other coverages pay only above a scheduled one Charges & Financial Obligations
F. CONDITIONS
The following conditions apply to all coverages under the policy:
- Policy conditions apply to all coverages; assignment of the policy needs the insurer's written consent Legal Rights & Agreement Rules
- Assignment
- Policy conditions apply to all coverages; assignment of the policy needs the insurer's written consent Legal Rights & Agreement Rules
Assignment of the policy will not be valid unless we give our written consent.
- Policy conditions apply to all coverages; assignment of the policy needs the insurer's written consent Legal Rights & Agreement Rules
- Assistance and Claims
- Assistance and claims: call the Help Line; send claim records within 60 days of the insurer's request Account & Service Control
With respect to Case Management Service, for assistance the Member should call the Identity Recovery Help Line. The Identity Recovery Help Line can provide the Member with information and advice for how to respond to a possible stolen identity event.
- Assistance and claims: call the Help Line; send claim records within 60 days of the insurer's request Account & Service Control
In some cases, we may provide Case Management Service at our expense to a Member prior to a determination that a covered stolen identity event has occurred. Our provision of such services is not an admission of liability under the policy. We reserve the right to deny further coverage or service if, after investigation, we determine that a covered stolen identity event has not occurred.
- Assistance and claims: call the Help Line; send claim records within 60 days of the insurer's request Account & Service Control
With respect to Identity Theft Recovery Coverage, the Member must send receipts, bills or other records that support his or her claim for identity theft costs to us within 60 days after our request.
- Assistance and claims: call the Help Line; send claim records within 60 days of the insurer's request Account & Service Control
- Bankruptcy
- The insurer's obligations continue if a Member or the provider goes bankrupt or insolvent Legal Rights & Agreement Rules
Our obligations under the policy will not be relieved by the bankruptcy or insolvency of a Member or provider.
- The insurer's obligations continue if a Member or the provider goes bankrupt or insolvent Legal Rights & Agreement Rules
- Cancellation/Termination
a. The provider may cancel the policy at any time by informing us in writing of the date cancellation is to take effect.
- The provider may cancel at any time; the insurer may cancel only for stated reasons, on notice to the provider Account & Service Control
b. We may cancel the policy only for the reasons stated below by informing the provider in writing of the date cancellation takes effect. This cancellation notice may be delivered to the provider, or mailed to the provider at their mailing address shown in the Declarations of the policy. Proof of mailing will be sufficient proof of notice.
- The provider may cancel at any time; the insurer may cancel only for stated reasons, on notice to the provider Account & Service Control
(1) When the provider has not paid the premium, we may cancel at any time by letting the provider know at least 10 days prior to the date cancellation takes effect.
- The provider may cancel at any time; the insurer may cancel only for stated reasons, on notice to the provider Account & Service Control
(2) When the policy has been in effect for less than 60 days and is not a renewal with us, we may cancel for any reason by letting the provider know at least 10 days prior to the date cancellation takes effect.
- The provider may cancel at any time; the insurer may cancel only for stated reasons, on notice to the provider Account & Service Control
(3) When the policy is a renewal with us or has been in effect for 60 days or more, we may cancel:
- The provider may cancel at any time; the insurer may cancel only for stated reasons, on notice to the provider Account & Service Control
(i) If there has been a material misrepresentation which if known to us would have caused us not to issue the policy; or
- The provider may cancel at any time; the insurer may cancel only for stated reasons, on notice to the provider Account & Service Control
(ii) If the risk has changed substantially since the policy was issued.
- The provider may cancel at any time; the insurer may cancel only for stated reasons, on notice to the provider Account & Service Control
This can be done by letting the provider know at least 90 days before the date cancellation takes effect.
- The provider may cancel at any time; the insurer may cancel only for stated reasons, on notice to the provider Account & Service Control
(4) When the policy is written for a period of more than one year, we may cancel for any reason at anniversary by letting the provider know at least 90 days before the cancellation takes effect.
- The provider may cancel at any time; the insurer may cancel only for stated reasons, on notice to the provider Account & Service Control
c. When the policy is cancelled, the premium for the period from the date of cancellation to the expiration date will be refunded pro rata.
- Cancellation: pro rata premium refund; Member coverage ends with enrollment or the policy; provider tells Members Account & Service Control
d. If the return premium is not refunded with the notice of cancellation or when the policy is returned to us, we will refund it within a reasonable time after the date cancellation takes effect.
- Cancellation: pro rata premium refund; Member coverage ends with enrollment or the policy; provider tells Members Account & Service Control
e. The provider is responsible for informing Members of a non-renewal or cancellation of the policy.
- Cancellation: pro rata premium refund; Member coverage ends with enrollment or the policy; provider tells Members Account & Service Control
f. Member coverage under the policy shall terminate upon the termination of the primary member’s enrollment in the insured program or the termination of the policy, in accordance with the terms of the policy, whichever is earlier.
- Cancellation: pro rata premium refund; Member coverage ends with enrollment or the policy; provider tells Members Account & Service Control
- Changes
- The policy is the whole agreement between provider and insurer; only the insurer's endorsement can change it Legal Rights & Agreement Rules
The policy contains all the agreements between the provider and us concerning the insurance afforded. The provider shown in the Schedule of this Summary of Benefits is authorized to make changes in the terms of the policy with our consent. The policy’s terms can be waived or amended only by endorsement issued by us and made a part of the policy. The provider is responsible for informing Members of any changes to the policy.
- The policy is the whole agreement between provider and insurer; only the insurer's endorsement can change it Legal Rights & Agreement Rules
- Concealment or Fraud
- No coverage for a Member who conceals facts, commits fraud or makes false statements about this insurance Legal Rights & Agreement Rules
We do not provide coverage to a Member who, whether before or after a loss, has:
- No coverage for a Member who conceals facts, commits fraud or makes false statements about this insurance Legal Rights & Agreement Rules
a. Intentionally concealed or misrepresented any material fact or circumstance;
- No coverage for a Member who conceals facts, commits fraud or makes false statements about this insurance Legal Rights & Agreement Rules
b. Engaged in fraudulent conduct; or
- No coverage for a Member who conceals facts, commits fraud or makes false statements about this insurance Legal Rights & Agreement Rules
c. Made false statements; relating to this insurance.
- No coverage for a Member who conceals facts, commits fraud or makes false statements about this insurance Legal Rights & Agreement Rules
- Confidentiality
- Members must make every reasonable effort not to reveal that cyber extortion coverage exists Legal Rights & Agreement Rules
With respect to Cyber Extortion coverage, Members must make every reasonable effort to avoid divulging the existence of this coverage.
- Members must make every reasonable effort not to reveal that cyber extortion coverage exists Legal Rights & Agreement Rules
- Due Diligence
Members must agree to use due diligence to prevent and mitigate costs covered under the policy. This includes, but is not limited to, complying with reasonable and widely-practiced steps for:
- Members must use due diligence to prevent and mitigate covered costs, including security and backups Security & Safeguards
a. Providing and maintaining appropriate system and data security; and
- Members must use due diligence to prevent and mitigate covered costs, including security and backups Security & Safeguards
b. Maintaining and updating at appropriate intervals backups of electronic data.
- Members must use due diligence to prevent and mitigate covered costs, including security and backups Security & Safeguards
- Duties After Loss
- After a loss: give prompt notice and notify police, schools or card companies; prejudicial failure ends coverage duty Legal Rights & Agreement Rules
In case of a loss, the following duties must be performed either by the Member or the Member's representative. If failure to comply with these duties is prejudicial to us, we have no duty to provide coverage under the policy:
- After a loss: give prompt notice and notify police, schools or card companies; prejudicial failure ends coverage duty Legal Rights & Agreement Rules
a. Give prompt notice to us;
- After a loss: give prompt notice and notify police, schools or card companies; prejudicial failure ends coverage duty Legal Rights & Agreement Rules
b. Notify the police if there has been a violation of the law;
- After a loss: give prompt notice and notify police, schools or card companies; prejudicial failure ends coverage duty Legal Rights & Agreement Rules
c. Notify the police or a school administrator in case of a cyberbullying event;
- After a loss: give prompt notice and notify police, schools or card companies; prejudicial failure ends coverage duty Legal Rights & Agreement Rules
d. Notify the bank, credit card or electronic fund transfer card or access device company in case of a fraud event involving a bank card, credit card or check;
- After a loss: give prompt notice and notify police, schools or card companies; prejudicial failure ends coverage duty Legal Rights & Agreement Rules
e. Cooperate with us in the investigation or settlement as follows:
- The insurer can require details within 30 days, a device inspection, and a sworn proof of loss within 60 days Legal Rights & Agreement Rules
(1) Provide the following information within 30 days after our request:
- The insurer can require details within 30 days, a device inspection, and a sworn proof of loss within 60 days Legal Rights & Agreement Rules
(i) A description of how, when and where the stolen identity event occurred.
- The insurer can require details within 30 days, a device inspection, and a sworn proof of loss within 60 days Legal Rights & Agreement Rules
(ii) Written reports of any service providers who participated in the investigation of or response to the stolen identity event.
- The insurer can require details within 30 days, a device inspection, and a sworn proof of loss within 60 days Legal Rights & Agreement Rules
(iii) Written reports or correspondence to or from law enforcement or any governmental authority or agency, or similar organization.
- The insurer can require details within 30 days, a device inspection, and a sworn proof of loss within 60 days Legal Rights & Agreement Rules
(iv) Any additional information we request relevant to the investigation of the stolen identity event.
- The insurer can require details within 30 days, a device inspection, and a sworn proof of loss within 60 days Legal Rights & Agreement Rules
(2) As may be reasonably required, permit us or a third party appointed by us to inspect and audit the computing device, connected home device, and any records. Any additional expenses related to this Condition F.9.e.(2) will be paid by us and will be in addition to, and not part of, the Member Annual Aggregate Limit. We must approve such expenses in advance.
- The insurer can require details within 30 days, a device inspection, and a sworn proof of loss within 60 days Legal Rights & Agreement Rules
(3) Send us signed, sworn proof of loss that contains the information we request to investigate the stolen identity event. This must be done within 60 days after our request. We will supply the necessary forms.
- The insurer can require details within 30 days, a device inspection, and a sworn proof of loss within 60 days Legal Rights & Agreement Rules
- Legal Advice
- The insurer is not the Member's or provider's legal advisor, and its coverage decisions are not legal advice Legal Rights & Agreement Rules
We are not the Members' or provider’s legal advisor. Our determination of what is or is not insured under the policy does not represent advice or counsel from us about what a Member should or should not do.
- The insurer is not the Member's or provider's legal advisor, and its coverage decisions are not legal advice Legal Rights & Agreement Rules
- Nonrenewal
- The insurer may decline to renew the policy on 90 days' written notice to the provider Account & Service Control
We may elect not to renew the policy. We may do so by delivering to the provider, or mailing to the provider at their mailing address shown in the Declarations of the policy, written notice at least 90 days before the expiration date of the policy. Proof of mailing will be sufficient proof of notice.
- The insurer may decline to renew the policy on 90 days' written notice to the provider Account & Service Control
- Other Insurance
- The policy pays only after other insurance, warranties and service contracts, including any cyber insurance you carry Charges & Financial Obligations
We shall be excess over any other insurance (including, without limitation, cyber insurance), product warranty, extended services agreement or contract. The policy is specifically excess of any cyber insurance policy carried by the Member, in addition to any other insurance carried by the Member that applies to a loss under the policy.
- The policy pays only after other insurance, warranties and service contracts, including any cyber insurance you carry Charges & Financial Obligations
- Pre-Notification Consultation
- Data breach condition: consult the insurer before notifying; alternate vendors need approval and are capped Legal Rights & Agreement Rules
a. The Member agrees to consult with us prior to the issuance of notification to affected individuals under coverage B.2.h. Data Breach. We assume no responsibility for any services promised to affected individuals without our prior agreement.
- Data breach condition: consult the insurer before notifying; alternate vendors need approval and are capped Legal Rights & Agreement Rules
b. We will suggest a service provider for Notification to Affected Individuals and Services to Affected Individuals. If the Member prefers to use an alternate service provider, our coverage is subject to the following limitations:
- Data breach condition: consult the insurer before notifying; alternate vendors need approval and are capped Legal Rights & Agreement Rules
(1) Such alternate service provider must be approved by us; and
- Data breach condition: consult the insurer before notifying; alternate vendors need approval and are capped Legal Rights & Agreement Rules
(2) Our payment for services provided by any alternate service provider will not exceed the amount that we would have paid using the service provider we had suggested.
- Data breach condition: consult the insurer before notifying; alternate vendors need approval and are capped Legal Rights & Agreement Rules
c. The Member will provide us and the service provider the following at our pre-notification consultation with the Member:
- Data breach condition: consult the insurer before notifying; alternate vendors need approval and are capped Legal Rights & Agreement Rules
(1) Requested information about the affected individuals to be notified, including contact information;
- Data breach condition: consult the insurer before notifying; alternate vendors need approval and are capped Legal Rights & Agreement Rules
(2) Information about the data breach event that may appropriately be communicated with affected individuals; and
- Data breach condition: consult the insurer before notifying; alternate vendors need approval and are capped Legal Rights & Agreement Rules
(3) The scope of services that the Member desires for the affected individuals. For example, coverage may be structured to provide fewer services in order to make those services available to more affected individuals without exceeding the available limit of coverage.
- Data breach condition: consult the insurer before notifying; alternate vendors need approval and are capped Legal Rights & Agreement Rules
- Premium
- Premium terms are between the insurer and the provider; the document states no premium for Members Charges & Financial Obligations
a. The premium shown in the Declarations of the policy was computed based on rates in effect at the time the policy was issued. Other than documented and verifiable change in applicable insurance premium taxes or legal or regulatory requirements requiring a change in the rates, we will only modify rates on the renewal effective date of the policy.
- Premium terms are between the insurer and the provider; the document states no premium for Members Charges & Financial Obligations
b. Premium will be calculated in accordance with the reporting and the rates shown in the Declarations of the policy, prorated based on the Reporting Period shown in the Declarations of the policy. We will issue a premium invoice to the provider within ten (10) business days of receipt of such reporting.
- Premium terms are between the insurer and the provider; the document states no premium for Members Charges & Financial Obligations
- Services
- Only services from insurer-approved providers are paid for; services are not guaranteed to work for everyone Legal Rights & Agreement Rules
a. We will only pay under the policy for services that are provided by service providers approved by us. Members must obtain our prior approval for any service provider whose expenses they want covered under the policy. We will not unreasonably withhold such approval.
- Only services from insurer-approved providers are paid for; services are not guaranteed to work for everyone Legal Rights & Agreement Rules
b. Members will have a direct relationship with service providers paid for in whole or in part under the policy. Those firms work for the Members.
- Only services from insurer-approved providers are paid for; services are not guaranteed to work for everyone Legal Rights & Agreement Rules
c. With respect to any services provided by any service provider paid for in whole or in part under the policy:
- Only services from insurer-approved providers are paid for; services are not guaranteed to work for everyone Legal Rights & Agreement Rules
(1) The effectiveness of such services depends on Members' cooperation and assistance.
- Only services from insurer-approved providers are paid for; services are not guaranteed to work for everyone Legal Rights & Agreement Rules
(2) We do not warrant or guarantee that services will be available or applicable to all individuals. For example, under Identity Theft Recovery Coverage, Members who are minors or foreign nationals may not have credit records that can be provided or monitored. Service in Canada will be different from service in the United States and Puerto Rico.
- Only services from insurer-approved providers are paid for; services are not guaranteed to work for everyone Legal Rights & Agreement Rules
(3) We do not warrant or guarantee that the services will end or eliminate all problems associated with the covered events.
- Only services from insurer-approved providers are paid for; services are not guaranteed to work for everyone Legal Rights & Agreement Rules
- Suit Against Us
- Suits against the insurer need full compliance with the policy and must start within two years of the loss Legal Rights & Agreement Rules
No action can be brought against us unless there has been full compliance with all of the terms and conditions of the policy and the action is started within two years after the date of loss.
- Suits against the insurer need full compliance with the policy and must start within two years of the loss Legal Rights & Agreement Rules
- Transfer of Rights of Recovery Against Others to Us
- The insurer takes over a Member's rights to recover from others, to the extent it pays, and the Member must protect them Legal Rights & Agreement Rules
If any Member for whom we make payment under the policy has rights to recover damages from another, those rights are transferred to us to the extent of our payment. The Member must do everything necessary to secure our rights and must do nothing after loss to impair them.
- The insurer takes over a Member's rights to recover from others, to the extent it pays, and the Member must protect them Legal Rights & Agreement Rules
- Venue and Choice of Law
- Disputes are governed by Washington law; the Washington Insurance Commissioner is the insurer's agent for service Legal Rights & Agreement Rules
Any dispute arising out of or related to the policy, or with respect to the application of or the interpretation of the policy, shall be governed by the laws of the state of Washington, without giving effect to the principles of conflict of laws. We designate the Insurance Commissioner of Washington, pursuant to the laws of Washington, as our true and lawful attorney upon whom may be served any lawful process in any action, suit or proceeding instituted in the State of Washington, by, or on behalf of, the Named Insured or any beneficiary hereunder arising out of this Policy. We designate the Corporate Secretary of HSB Specialty Insurance Company, One State Street, Hartford, CT 06102 as the person whom the said officer is authorized to mail such process or true copy thereof.
- Disputes are governed by Washington law; the Washington Insurance Commissioner is the insurer's agent for service Legal Rights & Agreement Rules
- Waiver or Change of Policy Provisions
A change or waiver of a provision of the policy must be in writing by us to be valid. Our request for an appraisal or examination will not waive any of our rights.
- A waiver or change of a policy provision is valid only if the insurer makes it in writing Legal Rights & Agreement Rules