Open Internet Policy

T-Mobile · Official agreement

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5 of 30 cards in Security & Safeguards

Security & Safeguards · Company practice

T-Mobile monitors its network and uses physical, electronic and procedural safeguards against security threats

T-Mobile uses a variety of physical, electronic and procedural safeguards to protect its network from events that may negatively affect customers' ability to use its broadband internet access services. It monitors the network to protect against security threats, naming spam, viruses, automated attacks, worms, distributed denial of service attacks and other potentially malicious activity.

Supporting quotations

We use a variety of physical, electronic, and procedural safeguards to protect our network from events that may negatively impact our customers' ability to use our broadband internet access services. We monitor our network to protect against security threats, including spam, viruses, automated attacks, worms, distributed denial of service attacks, and other potentially malicious activity.

Qualifications & exceptions

  • The listed threats are examples; 'other potentially malicious activity' is included.

Not stated here

  • The FAQ question this answers is missing from the extracted text.

Security & Safeguards · Company practice

On detecting a threat, T-Mobile may require device updates or reroute, prohibit or limit traffic until resolved

When T-Mobile detects a threat, it may attempt to stop it spreading across the network using a variety of security measures. These may include, among other things, requiring device software updates and rerouting, prohibiting or limiting some traffic over the network. Such measures typically last until the threat is resolved. This is a security exception to T-Mobile's general statement that it does not block lawful traffic by content or subject.

Supporting quotations

When we detect a threat, we may attempt to prevent it from spreading across our network using a variety of security measures, which may include, among other things, requiring device software updates and rerouting, prohibiting, or limiting some traffic over our network, typically until the threat is resolved.

Qualifications & exceptions

  • Triggered when T-Mobile detects a threat.
  • Measures 'may' be taken and 'may include, among other things' the listed examples.
  • Typically in place until the threat is resolved.

Not stated here

  • The page does not say how affected customers are notified.

Cross-references

Security & Safeguards · Company practice

A limited number of persistently disruptive or malicious Internet addresses are blocked using third-party intelligence

T-Mobile blocks a limited number of Internet addresses that are disruptive or malicious and typically persistent. It selects them based on its review of third-party, industry-wide intelligence. This is a specific exception to the no-content-blocking statement.

Supporting quotations

T-Mobile blocks a limited number of Internet addresses that are disruptive or malicious and typically persistent, based on our review of third party industry-wide intelligence.

Qualifications & exceptions

  • Limited to addresses that are disruptive or malicious and typically persistent.
  • Based on T-Mobile's review of third party industry-wide intelligence.

Not stated here

  • The blocked addresses and the intelligence sources are not identified.

Cross-references

Security & Safeguards · Company practice

On T-Mobile Wi-Fi services in commercial and public venues, certain malware-associated ports are blocked

For its Wi-Fi services, which are accessible in a wide range of commercial establishments and public venues, T-Mobile prevents the use of certain ports that are commonly used to spread malware and engage in other malicious activity. This applies to the Wi-Fi services, a different access technology from the 2G, 4G LTE and 5G networks named in the page's scope statement.

Supporting quotations

For our Wi-Fi services, which are accessible in a wide range of commercial establishments and public venues, T-Mobile prevents the use of certain ports that are commonly used to spread malware and engage in other malicious activity.

Qualifications & exceptions

  • Applies to T-Mobile's Wi-Fi services in commercial establishments and public venues.
  • Limited to ports commonly used to spread malware and engage in other malicious activity.

Not stated here

  • The specific ports are not listed.

Cross-references

Security & Safeguards · Company commitment

Privacy and security of personal information are governed by the separate Privacy Notice, not supplied here

T-Mobile states that it is committed to protecting the privacy and security of its customers' personal information and refers customers to its Privacy Notice for the details. This page itself contains no data-handling rules; the Privacy Notice is a separate document not supplied here.

Supporting quotations

T-Mobile is committed to protecting the privacy and security of our customers' personal information.

Not stated here

  • The Privacy Notice is not supplied; no collection, use or sharing practices can be described from this source.