Terms of Service for Bots

Telegram · Official agreement

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Legal Rights & Agreement Rules · Context

These terms cover you as a user of bots; bot developers are bound by separate terms too

These terms are a legally binding agreement between you and Telegram Messenger Inc. about your use of the Telegram Bot Feature (the "TBF"), meaning bots that run inside Telegram apps. They apply to you as a user engaging with bots through Telegram apps. If you are a service provider ("SP") looking to publish bots on Telegram, you are further subject to Telegram's separate Terms of Service for Bot Developers.

Supporting quotations

These Terms govern your usage of the Telegram Bot Feature (“TBF”) provided by Telegram Messenger Inc. (“Telegram”) and constitute a legally binding agreement between you and Telegram.
these terms govern your usage of TBF as a user engaging with them through Telegram apps
if you are a SP looking to publish bots on Telegram, you are further subject to our

Qualifications & exceptions

  • Covers use of the bot feature as a user engaging with bots through Telegram apps
  • A developer is "further" subject to the developer terms; the text does not say which parts of these user terms do or do not apply to a developer

Not stated here

  • The Terms of Service for Bot Developers are linked, not supplied in this document

Legal Rights & Agreement Rules · Context

Bots are run by independent third-party providers, not by Telegram

Unless otherwise specified, bots are owned and operated by third-party Service Providers (SPs). All products and services offered through the bot feature are offered and managed by those SPs, who are also responsible for the continued operation and maintenance of their bots on Telegram. Telegram says it is not affiliated with these SPs and that they operate independently of it. By using the feature you acknowledge and agree that you are accessing a third-party service directly from its SP.

Supporting quotations

Unless otherwise specified, all bots are owned and operated by third-party Service Providers (“SP”)
All products and services offered via TBF are offered and managed by third-party SP. These SP are also responsible for any continued operation and maintenance for their bots on the Telegram platform. We are not affiliated with any of these SP, and they operate independently of Telegram.
You are accessing a third-party service directly from its SP;

Qualifications & exceptions

  • The ownership statement starts with "Unless otherwise specified", so some bots could be operated by someone else

Not stated here

  • The text does not say which bots, if any, Telegram itself operates or how such an exception would be shown

Legal Rights & Agreement Rules · Restriction or exception

A bot's own provider terms apply in addition to these terms and you must comply with them

When you interact with a bot you may also be bound by the terms you agree to with that bot's SP. Those terms apply in addition to this document, and you acknowledge that SPs may attach additional terms to their products or services that you must comply with. This document does not set out what any SP's terms say.

Supporting quotations

you may be further subject to its SP terms as agreed between you and the SP. Such terms are to be considered in addition to this document.
SP may have additional terms as a part of their products or services with which you must comply;

Qualifications & exceptions

  • Described as "may be further subject", depending on what you agreed between you and the SP
  • The terms are "in addition to" this document; how conflicts between them are settled is covered in the section on conflicts of rules

Not stated here

  • The content of any SP's terms is not supplied here

Legal Rights & Agreement Rules · Restriction or exception

Using bots means accepting these terms plus Telegram's Terms of Service, Privacy Policy and each bot's terms

By using the bot feature you agree that you have read in full, understood and accepted to be legally bound by these terms, in addition to Telegram's Terms of Service, Telegram's Privacy Policy and the terms of each bot you access, if any. If you decide to buy goods through a bot, you may also be subject to the terms of the provider that processes your payment, as agreed between you and that payment provider. If you access a Mini App, you are further subject to Telegram's Terms of Service for Mini Apps. Your continued access to and use of the feature counts as accepting these terms and all other terms incorporated into them, including updates.

Supporting quotations

By using the TBF, you agree that you have read in full, understood and accepted to be legally bound by the terms contained herein, in addition to [Telegram’s Terms of Service](https://telegram.org/tos), [Telegram’s Privacy Policy](https://telegram.org/privacy) and the respective Terms of Service of each Bot you access, if any.
Should you decide to purchase goods through a Bot, you may further be subject to the Terms of Service of the provider that will process your payment, as agreed between you and the payment provider.
should you decide to access a [Mini App](https://core.telegram.org/bots/webapps) on Telegram, you will be further subject to our
your continued access to and use of TBF shall constitute your acceptance of these Terms and all other terms that are incorporated herein

Qualifications & exceptions

  • Payment provider terms are triggered only if you decide to purchase goods through a bot, and are stated as agreed between you and the payment provider
  • Mini App terms are triggered only if you access a Mini App
  • Bot terms are included "if any", so a bot without terms adds none

Not stated here

  • Telegram's Terms of Service, Privacy Policy, Mini Apps terms and payment providers' terms are linked or referred to, not supplied in this document

Legal Rights & Agreement Rules · Restriction or exception

These terms and the terms they incorporate can change without notice, and continued use counts as acceptance

Telegram says the terms listed in the acceptance section (these terms, Telegram's Terms of Service and Privacy Policy, each bot's terms and, where relevant, payment provider terms) may be amended from time to time without notice. Your continued access to and use of the bot feature is treated as accepting these terms and the incorporated terms, including any updates or modifications. For these terms, changes take effect when the revised terms are posted on the Bot Terms page.

Supporting quotations

All of the aforementioned terms may be amended from time to time without notice.
including any updates or modifications to them from time to time.
Any changes to these Terms will become effective when we post the revised TBF Terms of Service on this page

Qualifications & exceptions

  • The "without notice" sentence covers all of the aforementioned terms, but the posting rule quoted from the changes section covers only these Terms
  • Acceptance by continued use is stated as including "updates or modifications to them from time to time"

Not stated here

  • The text does not say how, or whether, a user is told about changes beyond posting on the page

Legal Rights & Agreement Rules · Restriction or exception

The bot's provider is solely responsible for what a bot delivers, and disputes go to the provider

The SP that operates a bot is solely responsible for the content, products, goods or services it makes available directly through the bot, including (but not limited to) quality, performance and availability. You should contact the SP directly with any queries, and any disputes are to be resolved directly with that SP.

Supporting quotations

The individual SP that operate Bots are solely responsible for the content, products, goods, or services made available to you directly via their respective Bot – including but not limited to quality, performance and availability.
You should contact the respective SP directly with any queries, and any disputes shall be resolved directly with the respective SP.

Qualifications & exceptions

  • Applies to content, products, goods or services made available "directly via" the SP's own bot
  • The list of quality, performance and availability is introduced with "including but not limited to"

Not stated here

  • The text does not set out any route to Telegram for these issues

Legal Rights & Agreement Rules · Restriction or exception

You assume all risks of transactions with bot providers, and Telegram is not liable for them

By using the bot feature you acknowledge and agree that you fully and explicitly assume any and all risks related to transactions with SPs. You also agree that Telegram is not liable for any risks or adverse consequences arising from those transactions.

Supporting quotations

By using TBF on the Telegram platform, you acknowledge and agree that:
You fully acknowledge and explicitly assume any and all risks related to transactions with SP, and agree that we shall not be liable for any risks or adverse consequences arising from such transactions.

Qualifications & exceptions

  • Framed as an acknowledgment you give by using the feature on the Telegram platform
  • The risks covered are those "related to transactions with SP"

Charges & Financial Obligations · Company practice

Telegram gives providers access to payment providers but does not process payments or hold funds

Telegram says it only gives SPs access to third-party payment providers through its Payment Platform, and that it does not itself process payments or hold funds. It also says it has no role in processing payments or governing refund or cancellation charges.

Supporting quotations

Telegram only provides SP with access to third-party payment providers via its [Payment Platform](https://telegram.org/privacy#7-third-party-payment-services), and does not itself process payments or hold funds
Telegram has no role in processing payments and governing refund or cancellation charges.

Qualifications & exceptions

  • These are statements about Telegram's own role; who processes a given payment depends on the payment provider the SP chooses

Not stated here

  • The Payment Platform and the Privacy Policy section it links to are not supplied in this document

Charges & Financial Obligations · Procedure

Refunds and cancellations for bot purchases follow the provider's terms, and disputes go to the provider

Whether you can cancel or get a refund for a purchase made from an SP through the bot feature depends on the applicable terms of the specific SP you bought from. Any dispute must be resolved by contacting that SP directly, and the SP is responsible for resolving it.

Supporting quotations

Cancellations or refunds for purchases from SP via TBF are subject to the applicable terms of the specific SP from which the purchase was made.
Any disputes must be resolved by contacting the SP directly, who is responsible for resolving the dispute.

Qualifications & exceptions

  • Refund and cancellation rules come from the specific SP's terms, which may differ between bots

Not stated here

  • The SP's refund and cancellation terms are not supplied here, so this document does not say whether any refund is available

Account & Service Control · Restriction or exception

Providers can shut a bot down at any time, and Telegram is not liable if you lose access, for any reason

An SP may, at its discretion, stop operating on Telegram and discontinue its bot at any time. If you can no longer access a bot or some of its features for any reason, Telegram will not be liable for any expenses, losses or damages you incur. The reasons listed are examples and the list is not closed: a technical error; the SP no longer maintaining the bot; the bot feature no longer supporting some or all features the bot integrates; a restriction imposed by Telegram on your account or on certain regions, bots or SPs; the bot being intentionally or inadvertently deleted by the SP; and external factors outside Telegram's control.

Supporting quotations

The SP may, at their discretion, cease all operations on Telegram and discontinue their Bot at any time.
In the event that you can no longer access a Bot or some of their features for any reason, Telegram will not be liable for any expenses, losses or damages you may incur.
(i) A technical error;
(ii) The SP no longer maintaining their bot;
(iii) TBF no longer supporting some or all features integrated by the bot;
(iv) A restriction imposed by Telegram on your account or on certain regions, Bots or SP;
(v) The bot being intentionally or inadvertently deleted by the SP;
(vi) External factors outside our control;

Qualifications & exceptions

  • The reasons are introduced as "plausible reasons include but are not limited to", so the exclusion is not confined to the list
  • The list includes restrictions Telegram itself places on your account or on regions, bots or SPs, and Telegram changing what the feature supports

Not stated here

  • The text does not say whether the SP or Telegram must give you any warning before a bot is discontinued

Account & Service Control · Restriction or exception

No compensation if you lose tokens, funds, prizes, data or chats held through a bot or Mini App

Regardless of circumstances, if you lose access to accumulated tokens, funds, prizes, progression, media, files, valuable data, code, chats, management tools or any other service, asset or utility that an SP provides through a bot or Mini App for your benefit, Telegram will not be liable and will not compensate you for the loss. The text frames this as applying whatever the cause, not only the listed reasons for losing access to a bot.

Supporting quotations

For clarity, regardless of circumstances, should you lose access to accumulated tokens, funds, prizes, progression, media, files, valuable data, code, chats, management tools or any other service, asset or utility provided by SP through a Bot or Mini App for your benefit, Telegram will not be liable and will not compensate you for this loss.

Qualifications & exceptions

  • Stated as applying "regardless of circumstances"
  • Covers things provided by an SP through a bot or Mini App, not Telegram's own services

Charges & Financial Obligations · Company practice

Third-party payment providers chosen by the bot's provider process bot payments, not Telegram

Telegram says it does not process payments and does not hold funds. Payments made through a bot are processed by a third-party payment provider, which the SP picks for its bot at the SP's sole discretion from Telegram's list of available payment providers. The payment is processed as agreed between you, the SP and the payment provider, and these may at times be the same party. Telegram only gives the SP access to those payment providers through its Payment Platform.

Supporting quotations

Telegram does not process payments. Instead, payments are processed by third-party payment providers, which are chosen by the SP for their Bot, at the SP’s sole discretion, from the list of
Payments conducted or initiated through a Bot are processed by a third-party payment provider, as agreed between you, the SP and the payment provider, which at times may coincide.
Telegram only provides SP with access to third-party payment providers via its [Payment Platform](https://telegram.org/privacy#7-third-party-payment-services), and does not itself process payments or hold funds

Qualifications & exceptions

  • The SP, not you, chooses the payment provider, "at the SP's sole discretion", from a list of supported providers
  • "Which at times may coincide" means you, the SP and the provider are not always three separate parties

Not stated here

  • The list of available payment providers and the terms of any given provider are linked, not supplied in this document

Charges & Financial Obligations · Company practice

Telegram says it does not store your credit card details for bot purchases

For purchases made through the bot feature, Telegram says it does not store your credit card details. It says those details are handled solely by third-party payment providers.

Supporting quotations

Telegram does not store your credit card details for purchases made via TBF. Such data is handled solely by third-party payment providers.

Qualifications & exceptions

  • Applies to credit card details for purchases made via the bot feature
  • The text says the data is handled "solely" by third-party payment providers

Not stated here

  • The text does not say whether Telegram receives or keeps other payment or order information; it refers to a Privacy Policy section on third-party payment services, which is linked, not supplied here

Charges & Financial Obligations · Restriction or exception

Payment problems go to the payment provider or bot provider; Telegram takes no role or responsibility

Telegram says it does not handle, manage, oversee, verify or warrant payments made through a bot. Any dispute, claim, loss, misunderstanding, technical error or other issue related to those payments or transactions, whether accidental or allegedly intentional, must be directed to the payment provider or the SP. Telegram says it bears no responsibility, will not be a party to payment-related disputes or discussions, and is not liable for losses or damages the parties may incur.

Supporting quotations

Payments conducted or initiated through a Bot are processed by a third-party payment provider
Telegram does not handle, manage, oversee, verify or provide any sort of warranty over such transactions.
any disputes, claims, losses, misunderstandings, technical errors, or issues of any kind (both accidental and allegedly intentional) related to payments or transactions must be directed towards the respective payment provider or SP.
Telegram bears no responsibility whatsoever and will not be a party to any payment-related disputes or discussions, nor is it liable for any losses or damages the parties involved may incur.

Qualifications & exceptions

  • Covers both accidental and allegedly intentional problems
  • Applies to payments conducted or initiated through a bot

Sharing & Disclosure · Context

Telegram's Privacy Policy lists what data bots can access, and you confirm you have read it

The data that bots can access when you interact with them is listed in detail in Telegram's Privacy Policy, which points to its section on what data bots receive. By using the bot feature you expressly agree that you have read and understood Telegram's Privacy Policy.

Supporting quotations

The data Bots can access when you interact with them is listed in detail in the [Telegram Privacy Policy](https://telegram.org/privacy), see
By utilizing the TBF, you expressly agree that you have read and understood our Privacy Policy.

Qualifications & exceptions

  • The list of data bots can access is in the Privacy Policy, not in these terms

Not stated here

  • The Privacy Policy and its section 6.3 are linked, not supplied here, so the actual data bots receive is not stated in this document

Legal Rights & Agreement Rules · Restriction or exception

You agree not to hold Telegram liable if a bot provider mishandles your data, under any circumstances

You agree not to hold Telegram liable for any mismanagement, misuse or mishandling of the data an SP receives in connection with your use of its bots, under any circumstances. The same commitment is repeated for data you provide to an SP: you agree not to hold Telegram liable should the SP mismanage, misuse or mishandle it.

Supporting quotations

Further, you agree not to hold us liable for any mismanagement, misuse, or mishandling of the data SP receive in connection with your use of their Bots, under any circumstances.
Accordingly, you agree not to hold Telegram liable should the SP mismanage, misuse, or mishandle the data you provide to it, under any circumstances.

Qualifications & exceptions

  • Stated as applying "under any circumstances"
  • Covers data the SP receives in connection with your use of its bots and data you provide to it

Data Access & Collection · Context

Data you give a bot goes to its provider, which handles and stores it under the terms between you

You may choose to give a bot data such as your phone number, text, media or locations to enable the SP's service, or for any other reason you decide. By giving data to the bot you are giving it to the SP, which is responsible for handling and storing it. Any processing or collection of data by the SP through the bot feature is subject to any applicable terms between you and the SP, while data shared with Telegram itself is governed by Telegram's Privacy Policy.

Supporting quotations

You may also choose to provide certain data to a Bot, including but not limited to your phone number, text, media or locations in order to facilitate the service offered by its SP, or for any other reason as determined solely by you.
By providing this data to the Bot, you are in turn providing it to the SP, which is responsible for handling and storing any data provided to it.
Any processing or collection of data by the SP via TBF is subject to any applicable terms between you and the SP.
Any data that is shared with Telegram itself is governed by the

Qualifications & exceptions

  • Providing data to a bot is described as your choice
  • "Including but not limited to" means the data types named are examples

Not stated here

  • The terms between you and the SP are not supplied; the Privacy Policy is linked, not supplied

Use & Processing · Context

Telegram Business subscribers can connect bots to their account to process and reply to messages

Telegram Business subscribers can connect bots to their Telegram account so the bots automatically process and respond to messages from users. How these bots operate and what data they can access is described in a section of Telegram's Privacy Policy on Telegram Business chatbots, which applies if you choose to connect one to your account.

Supporting quotations

subscribers can connect Bots to their Telegram account, to help them automatically process and respond to messages from users.
Section [6.5. Telegram Business Chatbots](https://telegram.org/privacy#6-5-telegram-business-chatbots) of the Telegram Privacy Policy details how these bots operate and what data they can access, should you choose to connect one to your account.

Qualifications & exceptions

  • Applies to Telegram Business subscribers who choose to connect a bot
  • The bot acts on "messages from users", so messages sent to a subscriber are in scope of what a connected bot handles

Not stated here

  • What data a connected bot can access is in the Privacy Policy section 6.5, which is linked, not supplied here

Security & Safeguards · Restriction or exception

Telegram cannot guarantee that Business bots act in good faith or as you expect

Bots that integrate with your account through Telegram Business are treated like other bots: they are owned, operated and maintained by independent third parties. Telegram says it takes precautions to protect your private data, including requiring developers to follow its developer terms. It also says some SPs may be negligent or malicious and it cannot guarantee that they will always act in good faith or as you expect, including in their Telegram Business offerings, if applicable.

Supporting quotations

Bots that support integration with your account via Telegram Business are not different from other Bots made available to you via TBF – they are owned, operated and maintained by independent third-parties.
Telegram takes every precaution to protect your private data, including mandating that developers follow strict [Terms of Service](https://telegram.org/tos/bot-developers) which help regulate how they represent their services to you and handle your data.
However, some SP may be negligent or malicious, and Telegram cannot guarantee that they will always operate in good faith, or exactly as you would expect, including but not limited to their Telegram Business offerings, if applicable.

Qualifications & exceptions

  • Telegram says it "takes every precaution", but this is not a promise of an outcome; the same passage states it cannot guarantee SP behavior
  • Business offerings are covered "if applicable"

Not stated here

  • The developer terms Telegram says SPs must follow are linked, not supplied; what precautions Telegram takes is not described

Legal Rights & Agreement Rules · Restriction or exception

If you connect a bot through Telegram Business you indemnify Telegram for the bot's undesirable actions

By connecting a bot to your account through Telegram Business, you agree to indemnify Telegram and hold it harmless from any claims, fees and damages that may arise from or in connection with unexpected, harmful or otherwise undesirable actions taken by the bot you chose or the SP operating it.

Supporting quotations

By connecting a Bot to your account through Telegram Business, you agree to indemnify us and hold us harmless from any claims, fees, and damages that may arise from or in connection with unexpected, harmful, or otherwise undesirable actions taken by the Bot you chose or the SP operating it.

Qualifications & exceptions

  • Triggered by connecting a bot to your account through Telegram Business
  • Covers actions of the bot you chose or the SP operating it

Not stated here

  • The text does not state a limit on the amount or a carve-out for Telegram's own conduct in this passage

Security & Safeguards · Restriction or exception

Developers face limits and guidelines on privacy and security, but Telegram cannot guarantee compliance

Telegram says it imposes certain limits and guidelines on bot developers to help ensure good practice on privacy, security and keeping your private data safe. It also says it cannot guarantee that every SP will comply with these guidelines at all times.

Supporting quotations

Certain limits and guidelines are imposed on Bot developers (SP) to help ensure best practices regarding privacy, security, and the safekeeping of your private data.
However, Telegram cannot guarantee that all SP will comply with these guidelines at all times.

Qualifications & exceptions

  • The guidelines are described as helping ensure best practices, not as a guarantee
  • Compliance is not guaranteed "at all times"

Not stated here

  • The specific limits and guidelines are not set out in this document

Account & Service Control · Permission or license

Telegram may remove a bot from the platform if it is found to violate the developer terms

If a bot is found to be in violation of Telegram's Terms of Service for Bot Developers, Telegram retains the right to terminate the bot from the Telegram platform.

Supporting quotations

In the event that a Bot is found to be in violation of our
Telegram retains the right to terminate the Bot from the Telegram platform.

Qualifications & exceptions

  • The right applies where a bot "is found to be" in violation of the developer terms

Not stated here

  • The text does not say who decides that a violation exists, what notice or process applies, or what happens to users' data and assets held through the bot

Legal Rights & Agreement Rules · Restriction or exception

The bot feature is provided "as is" and "as available" with other warranties disclaimed, as far as the law allows

To the maximum extent permitted under applicable law, Telegram offers the bot feature "as is" and "as available". You agree to waive, and Telegram disclaims, all other warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and warranties arising from course of performance, course of dealing or usage in trade.

Supporting quotations

To the maximum extent permitted under applicable law, TBF is offered to you on an “as is” and “as available” basis, and you agree to waive, and we categorically disclaim, any and all other warranties of any kind, whether express or implied, regardless of nature, including, without limitation, warranties of merchantability, fitness for a particular purpose, title or non-infringement warranties that arise from course of performance, course of dealing or usage in trade.

Qualifications & exceptions

  • Applies "to the maximum extent permitted under applicable law", so it reaches only as far as the law allows
  • Includes a waiver by you as well as a disclaimer by Telegram
  • "Including, without limitation" means the named warranties are examples

Not stated here

  • Which warranties applicable law does not allow Telegram to disclaim is not described here

Legal Rights & Agreement Rules · Restriction or exception

Telegram does not promise the feature or its goods and services are reliable, error-free or will stay available

Without limiting the as-is disclaimer, Telegram says it does not represent or warrant that the bot feature, its contents, and all goods or services provided in it are reliable, accurate, up to date, truthful, complete, functional, error-free, or free of malware and other harmful elements. It also does not warrant that goods and services you have bought and will receive directly from an SP will remain available, functional or performant, or will stay relevant or keep any value or quality.

Supporting quotations

Without limiting the foregoing, we do not represent or warrant: (a) that TBF, its contents and all goods or services provided therein are reliable, accurate, up to date, truthful, complete, functional, error-free, free of malware and any other harmful or otherwise unwanted elements;
(b) that the goods and services you have purchased and will receive directly from the SP will remain available, functional, performant, relevant or maintain any value or quality.

Qualifications & exceptions

  • Introduced as "without limiting the foregoing", so it adds to the as-is disclaimer rather than replacing it
  • Covers both the feature and the goods and services bought directly from an SP

Legal Rights & Agreement Rules · Restriction or exception

Warranty, quality and service complaints are handled under the provider's terms, and Telegram has no responsibility

You agree that matters, complaints and disputes about warranty, guarantee, quality and service are resolved under the terms set by the SP, and you consent to manage them directly with the SP without involving Telegram in any capacity. Because goods and services are provided by the SP, you also agree that Telegram has no obligation, liability or responsibility to you for the goods and services, including their quality, functionality, performance, value or general availability.

Supporting quotations

You further acknowledge and agree that matters, issues, complaints and disputes pertaining to warranty, guarantee, quality and service shall be resolved in accordance with the terms set forth by the SP, and you consent to manage such concerns and disputes directly with the SP, without involving Telegram in any capacity.
Since goods and services are provided by the respective SP, you recognize and agree that we shall have no obligation, liability or responsibility to you concerning the goods and services, their quality, functionality, performance, value or general availability.
any disputes shall be resolved directly with the respective SP.

Qualifications & exceptions

  • The SP's own terms decide the outcome of warranty and quality issues
  • Telegram's exclusion is tied to the reason given: goods and services are provided by the SP

Not stated here

  • The SP's warranty and service terms are not supplied here

Charges & Financial Obligations · Restriction or exception

Telegram is not liable for errors or delays in price data, order transmission, or interruptions of that data

Telegram says it will not be liable for damages or losses due to or relating to any inaccuracy, defect, error or omission in price data, including cryptocurrency price data. It also excludes errors or delays in transmitting price data, including transmitting your orders to both SPs and payment providers, and any interruption in that data.

Supporting quotations

You further understand and agree that we will not be liable for any damages or losses due to or relating to:
Any inaccuracy, defect, error or omission of price data, including but not limited to cryptocurrency price data;
Any error or delay in the transmission of price data, including but not limited to the transmission of your orders to both SP and payment providers;
Interruption in any such data;

Qualifications & exceptions

  • "Including but not limited to" means cryptocurrency price data and order transmission are examples within the exclusion
  • Part of a list of exclusions introduced by "you further understand and agree that we will not be liable"

Legal Rights & Agreement Rules · Restriction or exception

Telegram is not liable for unannounced maintenance by it, its partners or providers, even if service is interrupted

Telegram says it will not be liable for damages or losses due to routine, unannounced or unscheduled maintenance, as it sees fit, carried out by Telegram directly, by its partners or by SPs. This includes temporary or permanent interruptions to the bot feature or to goods and services that result from that maintenance.

Supporting quotations

You further understand and agree that we will not be liable for any damages or losses due to or relating to:
Any routine, unannounced or unscheduled maintenance as we see fit, either carried out by us directly, by our partners or by SP. This includes but is not limited to temporary or permanent interruptions in the provision of TBF or goods and services deriving from or sustained as a result of such maintenance;

Qualifications & exceptions

  • Maintenance may be routine, unannounced or unscheduled, and covers work by Telegram, its partners or SPs
  • Interruptions may be temporary or permanent

Not stated here

  • The text sets no notice period for maintenance

Legal Rights & Agreement Rules · Restriction or exception

Telegram is not liable for unsanctioned third-party illegal acts, your own actions, or exceptions in other terms

Telegram says it will not be liable for harm or damage from illegal actions by third parties that Telegram did not sanction. It also excludes harm or damage resulting directly or indirectly from your own actions, negligence, omissions or violations of applicable laws and governing terms. A last item excludes any other exceptions described in these terms or in any other terms that govern your use of the bot feature.

Supporting quotations

You further understand and agree that we will not be liable for any damages or losses due to or relating to:
Any harm or damage incurred as a result of illegal actions by third parties that were not sanctioned by us;
Any harm or damage resulting either directly or indirectly from user actions, negligence, omissions or violations of any applicable laws and governing terms;
Any other exceptions as described herein or in any other terms that govern your use of TBF.

Qualifications & exceptions

  • Third-party acts are excluded only if "not sanctioned by us"
  • User-caused harm is excluded whether "directly or indirectly" resulting from your acts, negligence, omissions or violations of laws or governing terms
  • The final item imports exceptions from other governing terms that this document does not list

Not stated here

  • Which other terms and exceptions the last item refers to is not stated here

Legal Rights & Agreement Rules · Restriction or exception

Your dealings with bot providers are solely between you and them, including providers Telegram promotes

These terms govern the relationship between you and Telegram. Any agreement, dealing or transaction you have with an SP, including SPs found through, accessed through or promoted through the bot feature, is solely between you and that SP. Telegram says it has no liability, obligation or responsibility to you in relation to any SP, including its content, goods, services, terms (express or implied) or other deliverables you obtained or intended to obtain, even though you chose to engage with the SP through a bot in Telegram.

Supporting quotations

You acknowledge and agree that these Terms govern the relationship between you and us.
Any and all agreements, dealings, transactions, or any other form of engagement you may have with Service Providers are solely between you and the respective SP; this includes SP found through, accessed through, or promoted through the TBF.
We have no liability, obligation, or responsibility to you in relation to any SP, including but not limited to their respective content, goods, services, terms either express or implied, or any other deliverables you obtained or intended to obtain from such SP, regardless of your optional engagement with the SP through their Bot using Telegram’s TBF.

Qualifications & exceptions

  • Covers SPs "found through, accessed through, or promoted through" the bot feature, so promotion by Telegram does not change the allocation
  • The phrase "regardless of your optional engagement" ties the exclusion to your choice to use the SP's bot

Legal Rights & Agreement Rules · Restriction or exception

You indemnify Telegram and related parties for claims and costs linked to your use of bots and purchases through them

You agree to give Telegram and its subsidiaries, affiliates, officers, agents, contractors and employees "absolute indemnity" and to hold them harmless from any and all claims, actions, proceedings, obligations, investigations, demands, suits, expenses, costs and damages, including legal fees and fines or penalties imposed by authorities or regulators. This covers anything arising from, related to or in any way incurred as a result of your use of the bot feature, your conduct in connection with it, or your purchase, receipt of and access to services and goods from an SP through it. The indemnity adds to the rights and protections Telegram already has under any other terms.

Supporting quotations

You accept and agree to grant Telegram and its subsidiaries, affiliates, officers, agents, contractors and employees absolute indemnity and to hold them harmless from and against any and all claims, actions, proceedings, obligations, investigations, demands, suits, expenses, costs and damages (including but not limited to legal fees, fines or penalties imposed by any authorities or regulatory institutions)
arising from, related to, or in any way incurred as a result of your use of, conduct in connection with, your purchase, receipt of and access to services and goods from the SP via the TBF.
For clarity, this indemnity clause complements the rights, privileges and protections already provided to us under any other terms (if applicable).

Qualifications & exceptions

  • Described as "absolute" and as covering costs "in any way incurred"
  • Covers Telegram and its subsidiaries, affiliates, officers, agents, contractors and employees
  • Complements, and does not replace, protections under other terms

Not stated here

  • This section states no cap and no exception for Telegram's own conduct; whether other terms or applicable law limit it is not addressed here

Legal Rights & Agreement Rules · Restriction or exception

If these terms, a provider's terms or other governing terms conflict, the outcome most favorable to Telegram applies

If a controversy arises among these terms, the SP's terms and any other provisions governing your use of the bot feature, it is to be resolved in the manner most favorable to Telegram, to the full extent permitted under applicable law.

Supporting quotations

Should any controversy arise between these terms, the SP terms and any other provisions governing your use of TBF, it shall be resolved in the manner that is most favorable to Telegram, to the full extent permitted under applicable law.

Qualifications & exceptions

  • Applies "to the full extent permitted under applicable law"
  • Covers conflicts among this document, SP terms and other provisions governing your use of the bot feature

Not stated here

  • The text does not say who decides which outcome is most favorable to Telegram or what other provisions are included

Cross-references

Account & Service Control · Permission or license

Telegram can change, suspend or end the bot feature at any time, without notice or liability

At its sole and absolute discretion, Telegram may modify the bot feature in any way it considers necessary, at any time and without notice, and without liability. The examples include altering, suspending or fully discontinuing features, including the bot feature itself, and adjusting or radically reshaping how users find, access, interact with or use the feature to meet evolving technological, economic or regulatory standards. Telegram says it is not liable for how these changes affect access to bots and the services they provide, and that SPs are solely responsible for keeping their services available to their users and compatible with the feature.

Supporting quotations

We may, at our sole and absolute discretion and without liability, at any time and without notice, modify TBF in any way we deem necessary.
We hold no liability for how these changes may affect access to and services provided by Bots. SP are solely responsible for ensuring that their services are available to their users and compatible with TBF.
Altering, suspending, or fully discontinuing features within TBF, including but not limited to the TBF itself;
Adjusting, modifying or radically reshaping the way in which users find, access, interact with or otherwise make use of TBF, to meet evolving technological, economical or regulatory standards.

Qualifications & exceptions

  • The examples are introduced as "include but are not limited to"
  • The reference to evolving technological, economic or regulatory standards is attached to the item on adjusting or reshaping how users find and use the feature, not to every modification
  • Compatibility with the feature is placed on the SPs

Not stated here

  • The text does not say whether any notice, transition period or compensation applies if the feature is discontinued

Account & Service Control · Permission or license

Telegram may limit access to certain bot providers or restrict certain users from the bot feature or Telegram

Among the changes Telegram says it may make, at its sole discretion, without notice and without liability, are imposing limits on or restricting access to certain SPs, and restricting certain users from accessing the bot feature or the Telegram platform.

Supporting quotations

We may, at our sole and absolute discretion and without liability, at any time and without notice, modify TBF in any way we deem necessary.
Imposing limits on or restricting access to certain SP;
Restricting certain users from accessing TBF or the Telegram platform;

Qualifications & exceptions

  • These two items sit in the same non-exhaustive list of modifications as the discretion and no-notice wording above
  • The user restriction can reach the Telegram platform generally, not only bots

Not stated here

  • The text sets no reasons, criteria, notice or appeal for restricting an SP or a user

Legal Rights & Agreement Rules · Procedure

Updated bot terms take effect when posted on the page, and you are expected to check it often

Telegram says it will review and may update these terms from time to time. Any change takes effect when the revised terms are posted on the Bot Terms page. You are asked to check the website frequently for updates or changes, and Telegram says it may set out an optional summary of changes. Elsewhere in the document, the terms say that the terms they cover may be amended without notice.

Supporting quotations

We will review and may update these Terms from time to time.
Any changes to these Terms will become effective when we post the revised TBF Terms of Service on this page
Please check our website frequently to see any updates or changes to our Terms, an optional summary of which we may set out below.
All of the aforementioned terms may be amended from time to time without notice.

Qualifications & exceptions

  • Posting on the page is the stated point at which changes become effective
  • A summary of changes is described as optional and may or may not be provided

Not stated here

  • No effective date or version date appears in the supplied text
  • No summary of changes appears in the supplied text
  • The text does not promise any other notice of changes

Cross-references