Preservation: user data held for 90 days, with one 90-day extension
TikTok U.S. says it will honor formal law enforcement requests to preserve user data for 90 days, but only if the request meets the criteria set out earlier. It preserves information for an initial 90 days and may extend for one additional 90-day period on receiving a formal request to extend. It may not honor multiple extension requests beyond that one additional period.
Supporting quotations
TikTok U.S. will honor formal requests by law enforcement to preserve user data for 90 days only if it fulfils the criteria above.
TikTok U.S. will preserve information for an initial 90 day period (and may extend for an additional 90-day period upon receipt of a formal request to extend the preservation).
We may not honour multiple extension requests beyond one additional 90-day period.
Qualifications & exceptions
Preservation is conditional on the request meeting the criteria set out in the Guidelines.
The extension is described as something TikTok U.S. "may" do on a formal request.
Not stated here
The document does not say which data types or accounts are preserved or whether the preserved data is kept separately from the live account.
Retention & Deletion · Company practice
Preserved data may be deleted if no legal process arrives in time
If TikTok U.S. does not receive formal legal process for the preserved information before the preservation period ends, the preserved information may be deleted when the period expires.
Supporting quotations
If TikTok U.S. does not receive formal legal process for the preserved information before the end of the preservation period, the preserved information may be deleted when the preservation period expires.
Qualifications & exceptions
The wording is "may be deleted", so deletion at expiry is permitted rather than guaranteed.
Not stated here
The document does not say whether preserved data is deleted by a set deadline after expiry.
Retention & Deletion · Procedure
Preservation requests: webform, letterhead, specific data; broad ones are not actioned
Preservation requests go through the same webform with the request attached as a PDF. They must be on law enforcement letterhead, signed, and clearly identify the specific user data to preserve by username, data type and date range as set out in Section 3. Overly broad or unspecific preservation requests will not be actioned.
Supporting quotations
Please submit all preservation requests to the webform:
with your preservation request attached in PDF format.
Preservation requests must be sent on law enforcement letterhead, signed, and must clearly identify the specific user data to be preserved (by reference to username, the data type and date ranges as per Section 3 above).
Overly broad or unspecific preservation requests will not be actioned.
Qualifications & exceptions
Preservation requests must meet the criteria that apply to other requests, as the Guidelines say elsewhere.