Rewards Policy

TikTok · agreement dated January 22, 2026 · Official agreement

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Legal Rights & Agreement Rules · Context

Policy covers U.S. Rewards Programs and was last updated January 22, 2026

This Rewards Policy covers incentive programs, promotions and campaigns offered on the Platform in the United States (each a Rewards Program). It applies to U.S. users of TikTok and to people accessing TikTok from within the U.S. The page says it was last updated January 22, 2026.

Supporting quotations

Last updated: January 22, 2026
This Rewards Policy applies to U.S. users of TikTok and those accessing TikTok within the U.S.
applies to Platform users that participate in an incentive program, promotion, and/or campaign offered on the Platform in the United States

Qualifications & exceptions

  • Covers programs offered on the Platform in the United States

Not stated here

  • "Platform" is a capitalized term this source does not define here; it says undefined capitalized terms take the meanings in the Terms of Service and Virtual Items Policy, which are not supplied.

Account & Service Control · Restriction or exception

You must be at least 18, or the age of majority if that is older

To take part in Rewards Programs and receive Rewards you must be at least 18 years old, or the age of majority in your jurisdiction if that is older.

Supporting quotations

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is older) to take part in Rewards Programs and receive Rewards.

Qualifications & exceptions

  • Whichever is older: 18 or the age of majority in your jurisdiction

Not stated here

  • The eligibility list in section 1 words the age rule as 18 "or the age of majority in your jurisdiction" without the words "whichever is older"; the text does not say which wording governs if they differ.

Charges & Financial Obligations · Company practice

TikTok USDS Joint Venture offers the program; TT Commerce & Global Services is said to be solely responsible for payment

The Rewards Program is offered by TikTok USDS Joint Venture LLC and its affiliates. It works with service providers and business partners, such as TT Commerce & Global Services LLC and its affiliates, to provide certain important functions of the program. TT Commerce & Global Services and its affiliates are stated to be solely responsible for any payment or financial obligations in relation to the Rewards Program.

Supporting quotations

The Rewards Program is offered by TikTok USDS Joint Venture LLC and its affiliates
TikTok USDS Joint Venture works with service providers and business partners, such as TT Commerce & Global Services LLC and its affiliates
TT Commerce & Global Services and its affiliates are solely responsible for any payment or financial obligations in relation to the Rewards Program.

Qualifications & exceptions

  • "Solely responsible" is stated for payment or financial obligations in relation to the Rewards Program

Not stated here

  • The text does not say which "certain important functions" service providers and business partners perform.
  • Later sections refer to rewards and payments from "TikTok" without defining that name; this source does not say whether it means TikTok USDS Joint Venture or TT Commerce & Global Services.

Charges & Financial Obligations · Context

Taking part may make you eligible for virtual or physical Rewards; what is available varies

If you take part in a Rewards Program you may be eligible for virtual and/or physical rewards (each a Reward) in recognition of meeting that program's requirements. Which Reward is available depends on the Rewards Program and on your location. The policy refers you to section 3 for what Rewards are and how you receive them.

Supporting quotations

you may be eligible to receive virtual and/or physical rewards
in recognition of satisfying the relevant Rewards Program's requirements
The Reward available depends on the Rewards Program and your location.
3. What are Rewards and how do you receive them?

Qualifications & exceptions

  • "May be eligible" only; eligibility is not a promise of a Reward

Not stated here

  • The program-specific requirements and which locations get which Rewards are not stated in this policy.

Legal Rights & Agreement Rules · Context

Participation is governed by this policy, program-specific provisions and creator rules

When you take part in a Rewards Program, your participation is governed by this Rewards Policy and any applicable Rewards Program-specific provisions made available when you join. If you are a creator, the Creator Code of Conduct also governs, and for LIVE creators so do the LIVE Monetization Guidelines. Together these are called the Rewards Program Terms.

Supporting quotations

your participation is governed by this Rewards Policy and any other applicable Rewards Program-specific provisions made available to you when you join the Rewards Program
if you are a creator, by our Creator Code of Conduct
for LIVE creators, our LIVE Monetization Guidelines
This Rewards Policy and any applicable Rewards Program-specific provisions apply when you participate in Rewards Programs on TikTok.

Qualifications & exceptions

  • Creator Code of Conduct applies if you are a creator
  • LIVE Monetization Guidelines apply to LIVE creators

Not stated here

  • The program-specific provisions, Creator Code of Conduct and LIVE Monetization Guidelines are referred to or linked but not supplied in this source, so their content is not analyzed here.

Legal Rights & Agreement Rules · Restriction or exception

If this policy conflicts with a program's own provisions, the program's provisions apply

If this Rewards Policy conflicts with applicable Rewards Program-specific provisions, the program-specific provisions apply. Reading this policy alone may therefore not show what applies to a particular program.

Supporting quotations

If there is a conflict between this Rewards Policy and applicable Rewards Program-specific provisions, the Rewards Program-specific provisions will apply.

Qualifications & exceptions

  • Only applicable program-specific provisions that actually conflict

Not stated here

  • Program-specific provisions are not supplied, so what they may override cannot be known from this source.

Cross-references

Legal Rights & Agreement Rules · Context

Terms of Service, Community Guidelines and Privacy Policy also apply

The Terms of Service and Community Guidelines apply to your participation in Rewards Programs in the same way as to any other activity on the Platform, and you must also comply with them. The Privacy Policy describes how personal data is processed. Capitalized terms this policy does not define take the meanings given in the Terms of Service and the Virtual Items Policy.

Supporting quotations

also apply to your participation in Rewards Programs in the same way as they apply to any other activities on the Platform
describes how we process your personal data
Capitalized terms not defined in this Rewards Policy have the meanings given to them in our
You must also comply with our

Qualifications & exceptions

  • Applies "in the same way as they apply to any other activities on the Platform"

Not stated here

  • The Terms of Service, Community Guidelines, Privacy Policy and Virtual Items Policy are linked but not supplied in this source, so their content is not analyzed here.

Account & Service Control · Restriction or exception

To take part you must be 18 or older, hold an active account and meet any program-specific criteria

To participate in a Rewards Program you must meet each listed condition. For individuals, that includes being at least 18 years old (or the age of majority in your jurisdiction), having an active account on the Platform, and meeting any additional eligibility criteria set out in the program-specific provisions or program-specific pages.

Supporting quotations

To participate in a Rewards Program, you must:
For individuals, be at least 18 years old (or the age of majority in your jurisdiction).
Have an active account on the Platform.
Meet any additional eligibility criteria for the Rewards Program, as set out in the relevant Rewards Program-specific provisions and/or in the Rewards Program-specific pages.

Qualifications & exceptions

  • Each listed requirement must be met; the list is introduced with "you must"

Not stated here

  • The introduction states the age rule as 18 or the age of majority "whichever is older"; this list omits those words, and the text does not say which governs if they differ.
  • The list says "For individuals" but does not say whether anyone other than individuals may take part or what applies to them.
  • The additional criteria in program-specific provisions and pages are not supplied.

Account & Service Control · Restriction or exception

Staff of TikTok USDS Joint Venture or TT Commerce & Global Services, and government accounts, cannot take part

You cannot take part if you are an employee, officer or contractor of TikTok USDS Joint Venture or TT Commerce & Global Services or its affiliates. You also must not use a government and public interest account to participate.

Supporting quotations

Not be an employee, officer or contractor of TikTok USDS Joint Venture or TT Commerce & Global Services or its affiliates.
Not use a government and public interest account for participating.

Qualifications & exceptions

  • Both are stated as things you must "Not" be or do to be eligible

Not stated here

  • "Government and public interest account" is not defined in this source.

Account & Service Control · Restriction or exception

You must not be in breach, or suspected breach, of the program terms or other policies

To be eligible you must have complied with all relevant obligations and must not be in breach, or suspected breach, of the Rewards Program Terms, the Terms of Service, the Community Guidelines or any other applicable policies. A suspected breach is enough to fail this condition; the text does not require a confirmed breach.

Supporting quotations

Have complied with all relevant obligations and not be in breach or suspected breach of the Rewards Program Terms
or any other applicable policies.

Qualifications & exceptions

  • "Suspected breach" is enough; no confirmation step is stated here

Not stated here

  • The text does not say who decides what counts as a suspected breach or how a suspicion is reviewed.
  • "Any other applicable policies" are not identified.
  • The Terms of Service and Community Guidelines are linked but not supplied.

Account & Service Control · Restriction or exception

You must take part yourself, with your own account and without help from others or computers

You must participate independently: complete the missions or activities in the Rewards Program yourself, with your own TikTok account, and without the help of third parties, computers or otherwise.

Supporting quotations

Participate in the Rewards Program independently, which means you complete the missions or activities in the Rewards Program by yourself (with your own TikTok account) and without the help of third parties, computers or otherwise.

Qualifications & exceptions

  • Stated as a condition of eligibility

Not stated here

  • The text does not say what tools, if any, count as "computers or otherwise" help.

Legal Rights & Agreement Rules · Permission or license

TikTok USDS Joint Venture can change the eligibility criteria at any time without prior notice

TikTok USDS Joint Venture reserves the right to change the eligibility criteria at any time and without prior notice, unless applicable laws require otherwise.

Supporting quotations

Unless required otherwise by applicable laws, TikTok USDS Joint Venture reserves the right to change the eligibility criteria at any time and without prior notice.

Qualifications & exceptions

  • Unless required otherwise by applicable laws

Not stated here

  • Section 5 says TikTok will attempt to give advance notice of material changes to the terms or a program; how that fits with changing eligibility criteria without notice is not explained.

Cross-references

Charges & Financial Obligations · Permission or license

Meeting the criteria does not guarantee participation or a Reward; TikTok has full discretion

Meeting the eligibility requirements does not guarantee participation in a Rewards Program. TikTok USDS Joint Venture can deny, terminate or suspend your participation in, or access to, any Rewards Program and any Rewards, or any portion of them, at any time at its discretion. Meeting the criteria may make you eligible for a Reward but does not entitle you to one. TikTok USDS Joint Venture keeps full discretion over whether to provide Rewards and over their nature and amount, and says providing Rewards is entirely voluntary.

Supporting quotations

Meeting eligibility requirements does not guarantee your participation in any Rewards Program.
has the right to deny, terminate or suspend your participation in, and/or access to, any Rewards Program and any Rewards, or any portion thereof, at any time, at our discretion.
while meeting eligibility criteria may make you eligible for a Reward, it does not entitle you to one.
TikTok USDS Joint Venture maintains full discretion on whether to provide Rewards and the nature and amount of Rewards. TikTok USDS Joint Venture's provision of Rewards to you is entirely voluntary.
Even if you are eligible to receive a Reward, TikTok USDS Joint Venture maintains full discretion on whether to give you a Reward, including the type and amount.

Qualifications & exceptions

  • Eligibility is described as possibly making you eligible, not entitling you to a Reward

Not stated here

  • The text does not say whether "any Rewards, or any portion thereof" reaches Rewards you already received; section 6 separately covers Rewards already received.

Account & Service Control · Procedure

Program-specific provisions say who can join, how, which Rewards and how to receive them

The relevant Rewards Program-specific provisions include information and instructions on who is eligible to participate, how to participate, what Rewards are available and how you may receive them. The summary says those provisions tell you what Rewards are available and what you must do to receive them.

Supporting quotations

The relevant Rewards Program-specific provisions will include information and instructions on who is eligible to participate, how to participate, what Rewards are available, and how you may receive them.
Rewards Program-specific provisions will tell you what Rewards are available and what you must do to receive them.

Not stated here

  • The program-specific provisions are not supplied, so the details they set are unknown.

Account & Service Control · Context

Examples of what programs may require: collect Virtual Items, complete activities, refer friends or create content

The policy gives examples of what some Rewards Programs may do. They may require you to collect a number of Virtual Items such as Points; require you to complete activities, such as predefined activities or actions (an "Engagement Action") or referring friends who create a new account through a referrer's code or link and, where applicable, complete certain Engagement Actions afterwards (a "Referral Program"); and/or reward you for your popularity or for creating content on the Platform.

Supporting quotations

For example, some Rewards Programs may:
Require you to collect a certain number of Virtual Items, such as Points
Require you to complete certain activities, like:
Completing predefined activities or actions
Referring friends who create a new account on the Platform via a referror's code or link, and where applicable, those friends complete certain Engagement Actions after account creation
Reward you for your popularity and/or for creating content on our Platform.

Qualifications & exceptions

  • These are examples of what "some" programs "may" do, not requirements of every program

Not stated here

  • Virtual Items and Points are defined in the Virtual Items Policy, which is not supplied.
  • The text does not say how referral Rewards are shared between the person who refers and the friend who joins.

Charges & Financial Obligations · Company commitment

There is no charge to enter Rewards Programs

The policy says there is no charge to enter Rewards Programs. It does not address other costs, such as the transaction fees and conversion costs that later sections say may apply to a Reward Payment.

Supporting quotations

There is no charge to enter Rewards Programs.

Qualifications & exceptions

  • Stated about entering a program, not about fees on payouts

Not stated here

  • Other costs that later sections mention (transaction fees, currency conversion) are not covered by this sentence.

Charges & Financial Obligations · Context

A Reward can be digital goods, merchandise or experiences, a monetary payment or a third-party benefit

A Reward can be one of four kinds: digital goods or services supplied by TikTok USDS Joint Venture (such as Coins and profile frames) or coupons and discount vouchers for other services it supplies; merchandise, real-world experiences or hospitality from TikTok USDS Joint Venture or its business partners; a monetary reward from TikTok, called a Reward Payment; and/or other goods, services or benefits supplied by a third-party Supplier, such as gift cards, coupons, experiences, trips or merchandise.

Supporting quotations

can be:
Digital goods and/or services supplied by TikTok USDS Joint Venture (such as Coins and profile frames
or coupons and discount vouchers for other services that we supply
Merchandise, real-world experiences, or hospitality from TikTok USDS Joint Venture or our business partners
A monetary reward from TikTok
Other goods, services or other benefits supplied by a third-party supplier
TT Commerce & Global Services and its affiliates are solely responsible for any payment or financial obligations in relation to the Rewards Program.

Qualifications & exceptions

  • The kinds are joined with "and/or"; a Reward can be more than one kind

Not stated here

  • The introduction says TT Commerce & Global Services and its affiliates are solely responsible for payment or financial obligations, while this list calls the Reward Payment "from TikTok"; the text does not say which entity pays a Reward Payment.
  • "Coins" and "profile frames" are described in the Virtual Items Policy, which is not supplied.

Cross-references

Charges & Financial Obligations · Context

Rewards recognize creator contributions, encourage new features, and thank active and inviting users

TikTok says it provides Rewards to, among other things, recognize a creator's contributions (the quality and quantity of content, viewer engagement and popularity), incentivize trying new features or products, thank users for active participation, and thank users for successfully inviting new users. Popularity is measured through the allocation of a Virtual Item called a Diamond.

Supporting quotations

We provide Rewards to (amongst other things):
Recognize a creator's contributions to the Platform for the quality and quantity of content they share, the level of their viewer engagement, and their popularity.
Popularity is measured through TikTok
Incentivize you to try new features or products;
Thank you for your active participation on the Platform; and/or
Thank you for successfully inviting new users to the Platform.

Qualifications & exceptions

  • "Amongst other things": the listed purposes are not exhaustive

Not stated here

  • How Diamonds convert into any Reward is not stated here; the Virtual Items Policy is not supplied.

Charges & Financial Obligations · Procedure

TikTok tells you how to claim a Reward and you must follow its instructions

If you take part and are eligible for a Reward, TikTok will send an in-app notification or contact you by other channels, as appropriate, to tell you how to claim it. You must follow the instructions given to claim or use a Reward. Where a Reward depends on collecting a number or type of Virtual Items, the amount needed is explained in the program-specific provisions, which also set out the detailed Rewards and how to receive them.

Supporting quotations

The relevant Rewards Program-specific provisions will include detailed information about what Rewards are available under that Rewards Program and how to receive them.
TikTok will send you an in-app notification or contact you via other channels (as appropriate) to tell you how to claim the Reward.
You must follow the instructions provided to claim or use a Reward.
If a Reward is dependent on you collecting a certain number or type of Virtual Items, the amount needed will be explained to you in the Rewards Program-specific provisions.

Qualifications & exceptions

  • Notification channel is "as appropriate"

Not stated here

  • The program-specific provisions that hold the detailed claim steps are not supplied.

Charges & Financial Obligations · Procedure

Some Rewards need a request, which TikTok reviews and aims to finish within 24 hours

In some cases you must submit a request to receive a Reward, normally from within your TikTok account. TikTok may need time to review the request. It says it will do its best to complete the review within twenty-four hours, although some requests may take longer.

Supporting quotations

In some instances, to receive a Reward you will need to submit a request.
You can normally do this from within your TikTok account.
We will do our best to complete our review within twenty-four (24) hours, although some requests may take longer.

Qualifications & exceptions

  • "In some instances"; "normally"; "do our best", so the 24 hours is a target, not a guarantee

Not stated here

  • The text does not say what happens if review takes longer than 24 hours.

Charges & Financial Obligations · Restriction or exception

You are responsible for taxes on Rewards, and TikTok may withhold tax

You are responsible for paying any taxes related to Rewards you receive, and Rewards are given inclusive of tax if applicable. TikTok is authorized, if it believes it is required, to withhold or deduct tax from payments and pay it to a tax authority; if it does, you are not entitled to any additional payment. TikTok USDS Joint Venture and its affiliates, service providers, business partners and their officers, directors, employees, agents and advisors have no obligation to support you in a claim for refund or relief from a tax authority.

Supporting quotations

You are responsible for paying any taxes related to any Rewards you receive. All Rewards are given inclusive of tax (if applicable).
TikTok is authorized, if we believe we are required, to withhold and/or deduct tax from payments and to pay over these amounts to any tax authority.
you will not be entitled to any additional payment from TikTok USDS Joint Venture.
are under no obligation to support you in making a claim for refund or relief from any tax authority.

Qualifications & exceptions

  • Withholding turns on TikTok's belief that it is required, not on a stated legal test

Not stated here

  • "TikTok" in the withholding sentence is not defined; it may or may not mean the same entity as TikTok USDS Joint Venture.

Charges & Financial Obligations · Restriction or exception

Rewards cannot be transferred or exchanged, and refunds are limited

Rewards cannot be transferred to anyone else and you cannot exchange them for anything else. You are responsible for your use of Rewards. TikTok does not offer refunds or reimbursements for Rewards you have received unless it is at fault or legally required to.

Supporting quotations

Rewards cannot be transferred to anyone else, and you cannot exchange them for anything else.
You are responsible for your use of Rewards.
We do not offer refunds or reimbursements for Rewards you have received, unless we are at fault or are otherwise legally required to.

Qualifications & exceptions

  • Refund exception: unless TikTok is at fault or otherwise legally required

Not stated here

  • The text does not say who decides whether TikTok is "at fault".

Charges & Financial Obligations · Restriction or exception

Your ability to receive a Reward expires after two years unless the program says otherwise

Unless the program-specific provisions say otherwise, your ability to receive a Reward expires two years after the date you are first eligible to receive it. Some Rewards also have a time limit for using them. You must claim and use them by the expiration date, as applicable, or you forfeit the Reward. TikTok USDS Joint Venture and its affiliates, service providers, business partners and their officers, directors, employees, agents and advisors have no obligation to extend unclaimed or unused Rewards that have expired.

Supporting quotations

Unless the Rewards Program-specific provisions state otherwise, your ability to receive a Reward will expire two (2) years from the date you are first eligible to receive it.
Some Rewards will have a time limit within which you can use them.
You must claim and use them by the expiration date (as applicable) or you will forfeit the Reward.
are under no obligation to extend any unclaimed or unused Rewards that have expired.

Qualifications & exceptions

  • Default two years; program-specific provisions may differ
  • Some Rewards have their own use-by limit

Not stated here

  • Program-specific provisions that may set a different expiry are not supplied.

Cross-references

Charges & Financial Obligations · Company commitment

TikTok will correct mistakes in a Reward and may offer a different Reward

TikTok does its best to give the correct number and type of Rewards. If it learns a mistake was made in providing a Reward, it says it will correct the mistake as soon as it can. TikTok USDS Joint Venture may also offer you a different Reward from the one set out in the program-specific provisions.

Supporting quotations

We do our best to ensure that we reward you with the correct number and type of Rewards.
If we learn that a mistake was made when providing a Reward, we will correct the mistake as soon as we can.
TikTok USDS Joint Venture may offer you a different Reward to the one set out in the Reward Program-specific provisions.

Qualifications & exceptions

  • "Do our best" for accuracy; correction "as soon as we can"

Not stated here

  • The text does not say whether a correction can reduce or remove a Reward already provided, or whether you are told.

Charges & Financial Obligations · Restriction or exception

To receive a Reward Payment you must meet requirements, provide information and a payment account in your name

A Rewards Program may allow you to receive a Reward Payment. To be eligible you must meet the eligibility requirements in the program-specific provisions, provide any relevant information TikTok requests (including to verify your identity, age and location), and give details of a valid payment account or instrument with a payment provider TikTok supports, registered in your legal name, such as a bank account or PayPal account (a Preferred Account).

Supporting quotations

A Rewards Program may allow you to receive a Reward Payment.
To be eligible for a Reward Payment you must:
Meet our eligibility requirements, as set out in the applicable Rewards Program-specific provisions
Provide us with any relevant information we request (including to verify your identity, age and location)
Provide us with details of a valid payment account or payment instrument with a payment provider we support and registered in your legal name, such as a bank account or a PayPal account

Qualifications & exceptions

  • All three requirements are listed together ("and")
  • "May allow": not every program offers a Reward Payment

Not stated here

  • Which payment providers are supported and what other information TikTok may request are not listed.

Charges & Financial Obligations · Restriction or exception

You must keep information accurate; TikTok is not responsible for problems from inaccurate details

You must make sure the information you provide is accurate, complete and up to date. If you provide inaccurate information, TikTok, its affiliates, service providers, business partners and their officers, directors, employees, agents and advisors are not responsible for delays or issues with Reward Payments, and you bear the consequences, such as lost, stolen or misdirected funds or other harm.

Supporting quotations

You must make sure that the information you provide is accurate, complete and up-to-date.
will not be responsible for any delays or issues with Reward Payments, and you will bear any resulting consequences, such as lost, stolen, or misdirected funds or other harm.

Qualifications & exceptions

  • Applies where the problem results from inaccurate information you provided

Not stated here

  • The text does not say how errors that are not the user's are handled; the liability section and the payment provider paragraph address other causes.

Charges & Financial Obligations · Restriction or exception

A displayed Reward Payment amount belongs to TikTok until it reaches your Preferred Account

For some Rewards Programs a Reward Payment may be shown to you as available to be paid out immediately or later. Until you receive the Reward Payment in your Preferred Account, any amount shown to you belongs to TikTok. A displayed balance is therefore not described as money you own.

Supporting quotations

a Reward Payment may be displayed to you as being available to be paid out immediately or at a later date
Until you receive a Reward Payment in your Preferred Account, any amount displayed to you belongs to TikTok.

Qualifications & exceptions

  • Applies to "some" Rewards Programs

Not stated here

  • The text does not say what happens to a displayed amount that is not paid out, beyond the reasons given in section 4 and the expiry rule.

Charges & Financial Obligations · Restriction or exception

Minimum and maximum limits and transaction fees may apply to Reward Payments

Minimum and maximum Reward Payment limits may apply, along with transaction fees. TikTok says it will also tell you if other minimum requirements must be met before it makes the Reward Payment.

Supporting quotations

Minimum and maximum Reward Payment limits may apply, along with transaction fees.
also let you know if you need to meet any other minimum requirements before we make the Reward Payment.

Qualifications & exceptions

  • "May apply": the amounts are not given in this policy

Not stated here

  • The limit and fee amounts are not stated in this policy.

Charges & Financial Obligations · Company practice

TikTok weighs a range of factors, such as LIVE activity, to decide the Reward Payment

TikTok takes into account a range of factors when deciding which Reward Payment will be available to you. For payments arising from your LIVE content, the factors may include popularity measured in Diamonds collected, LIVE duration, new unique followers while LIVE, viewer engagement, number of days LIVE, league or ranking, and the quality and safety of your LIVE content.

Supporting quotations

We take into account a range of factors when deciding what Reward Payment will be available to you.
for Reward Payments arising from your LIVE content, the factors we take into account may include: your popularity on the Platform (measured in Diamonds collected), LIVE duration, the number of new unique followers while you are LIVE, viewer engagement, the number of days you have gone LIVE, your league or ranking, and the quality and safety of your LIVE content
Popularity is measured through TikTok

Qualifications & exceptions

  • The LIVE factors are given "for example" and "may include", so they are not a full list

Not stated here

  • Factors for Reward Payments that do not come from LIVE content are not listed.
  • The weight of each factor and how a league or ranking is set are not stated.

Charges & Financial Obligations · Company practice

Reward Payments are calculated in USD and conversion costs may be deducted

Reward Payments are calculated in US dollars. TikTok may show an estimate in your local currency for reference. If it transfers a payment to your Preferred Account in your local currency, there may be a conversion cost, which is applied to your Reward Payment. Applicable transaction fees and foreign exchange rates will be shown before you request or receive a payment.

Supporting quotations

Reward Payments are calculated in USD.
We may display the estimated amount in your local currency for ease of reference.
If we transfer a Reward Payment to your Preferred Account in your local currency, there may be a cost related to this conversion, which will be applied to your Reward Payment.
Details of applicable transaction fees and foreign exchange rates will be displayed to you before you request or receive a Reward Payment.

Qualifications & exceptions

  • Conversion cost applies "if" payment is made in local currency

Not stated here

  • The size of conversion costs and fees is not stated; it is shown before payment.

Charges & Financial Obligations · Procedure

Reward Payments are paid periodically or on request, and can be delayed or redirected

Depending on the Rewards Program, a Reward Payment may be paid to your Preferred Account periodically or after your request. In some cases you need to submit a request to receive a Reward. Separately, TikTok may suspend, delay or redirect requested Rewards or your eligibility to receive a Reward Payment for security, legal or regulatory reasons or to maintain the integrity of your account or the Platform.

Supporting quotations

Depending on the Rewards Program, a Reward Payment may be available to be paid to your Preferred Account periodically or following your request.
In some instances, to receive a Reward you will need to submit a request.
suspend, delay or re-direct any requested Rewards and/or your eligibility to receive a Reward Payment

Qualifications & exceptions

  • Timing depends on the Rewards Program

Not stated here

  • The payment schedule for each program is in the program-specific provisions, which are not supplied.

Charges & Financial Obligations · Restriction or exception

TikTok and its partners disclaim responsibility for third-party payment providers and timing

TikTok, its affiliates, service providers, business partners (including TT Commerce & Global Services and its affiliates) and their officers, directors, employees, agents and advisors say they are not responsible for loss or damage caused by a third-party payment method or payment service provider, or an interruption in its services, provided it is not the result of their actions. Because Reward Payments are sent through a third-party provider, they say they cannot and will not guarantee payment within a specific period, even if timing was indicated, and will not be liable to you or anyone else for a failure or delay caused by that provider.

Supporting quotations

are not responsible for any loss or damage caused by a third-party payment method or payment service provider, or any interruption of services being offered by a third-party payment service provider to you, provided it is not as a result of our actions.
cannot and will not guarantee the fulfilment of Reward Payments within a specific period of time (even if we have provided an indication of timing)
will not be liable to you or any third party for any failure or delay in your receipt of a Reward Payment that is caused by a third-party payment service provider.

Qualifications & exceptions

  • Responsibility is disclaimed "provided it is not as a result of our actions"
  • The no-liability statement covers failures or delays caused by the third-party provider

Not stated here

  • The text does not say how to tell whether a failure came from the provider or from TikTok.

Charges & Financial Obligations · Context

Non-monetary Rewards come from TikTok or a separate Supplier, and TikTok decides eligibility

Some Rewards Programs give a non-monetary Reward from TikTok USDS Joint Venture, for example Virtual Items. Sometimes a Supplier provides the non-monetary Reward, but TikTok USDS Joint Venture is still the party responsible for determining eligibility for it. Each Supplier is a separate organization from TikTok USDS Joint Venture. The section summary says monetary Rewards depend on meeting eligibility requirements and linking a supported payment account, and non-monetary Rewards may be provided by TikTok USDS Joint Venture or a third-party Supplier.

Supporting quotations

Some Rewards Programs allow you to receive a non-monetary Reward from TikTok USDS Joint Venture, for example Virtual Items.
Sometimes, a non-monetary Reward will be supplied by a Supplier, although TikTok USDS Joint Venture will still be the party responsible for determining the eligibility for the Reward
Each Supplier is a separate and distinct organization from TikTok USDS Joint Venture.
You may be able to receive monetary Rewards by meeting eligibility requirements and linking a supported payment account, subject to the terms set out above.
Non-monetary Rewards, including digital and physical goods and services, may also be offered by TikTok USDS Joint Venture and be provided by TikTok USDS Joint Venture or a third-party Supplier.

Qualifications & exceptions

  • "Some" programs and "sometimes" a Supplier

Not stated here

  • The policy does not name any Suppliers.

Charges & Financial Obligations · Restriction or exception

For Supplier Rewards you must follow the Supplier's own terms and take specific steps

Suppliers may have their own terms (Supplier T&Cs) that you must follow to use their product or service or to claim a Reward, in addition to the Rewards Program Terms. You must create or log in to a Supplier account if required, read and agree to the Supplier T&Cs before claiming the Reward, make sure you are eligible to claim it, and check how long the Reward is valid.

Supporting quotations

Suppliers may have their own terms
that you must comply with to use their product or service or to successfully claim a Reward, which are supplementary to the Rewards Programs Terms. You must:
If required, create or log in to an account with the Supplier to use their product or service;
Read and agree to the Supplier T&Cs before claiming the applicable Reward;
Ensure that you are eligible to claim the Reward; and
Verify the validity period of the Reward.

Qualifications & exceptions

  • Supplier T&Cs are "supplementary to" the Rewards Programs Terms

Not stated here

  • Supplier T&Cs are not supplied and the policy does not say what happens if they conflict with these terms.

Legal Rights & Agreement Rules · Restriction or exception

TikTok and its partners disclaim liability for Supplier terms and Supplier Rewards and are not a party to them

TikTok USDS Joint Venture, its affiliates, service providers, business partners (including TT Commerce & Global Services and its affiliates) and their officers, directors, employees, agents and advisors say they have no liability for, or control over, the Supplier T&Cs or your use of a Reward supplied by a Supplier. They say they will under no circumstances be a party to any agreement between you and the Supplier, and that your use of Rewards under Supplier T&Cs is not sponsored, endorsed or administered by, or associated with, them.

Supporting quotations

have no liability for, or control over, the Supplier T&Cs or your use of a Reward supplied by a Supplier.
shall under no circumstances be a party to any agreement between you and the Supplier for a Reward supplied by them.
Your use of Rewards in accordance with Supplier T&Cs is not sponsored, endorsed or administered by, or associated with, TikTok USDS Joint Venture

Qualifications & exceptions

  • Applies to Rewards supplied by a Supplier

Not stated here

  • TikTok USDS Joint Venture is responsible for determining eligibility for Supplier Rewards; the text does not say whether that eligibility decision falls within the no-liability statement.

Charges & Financial Obligations · Permission or license

TikTok USDS Joint Venture can change how it issues a Reward without prior notice

TikTok USDS Joint Venture reserves the right to change the methodology for issuing a Reward at any time and without prior notice. If you live in a country where notice is required, it says it will make every effort to notify you of changes.

Supporting quotations

TikTok USDS Joint Venture reserves the right to change the methodology for issuing a Reward at any time and without prior notice.
If you live in a country where notice is required, we will make every effort to notify you of changes.

Qualifications & exceptions

  • Notice is promised only "in a country where notice is required", and then as "every effort"

Not stated here

  • Section 5 separately says TikTok will attempt advance notice of material changes to the program; how the two fit together is not explained.

Cross-references

Charges & Financial Obligations · Permission or license

TikTok may deduct, withhold, delay or cut off a Reward in the listed situations, at its discretion

TikTok may deduct all or part of a Reward you have become eligible to receive, withhold it entirely (including a Reward Payment), delay it, or revoke your eligibility to request it, if one of the listed situations applies. The section summary describes this as TikTok keeping the discretion to withhold or delay the granting of a Reward, in part or in full, where it has cause. The listed situations are covered in the cards that follow.

Supporting quotations

We may deduct a Reward that you have become eligible to receive (in part or in full), or you may not receive a Reward (including a Reward Payment) at all, or receipt of the Reward may be delayed or we may revoke your eligibility to request it, if:
We maintain the discretion to withhold or delay (in part or in full) the granting of a Reward where we have cause to do so.

Qualifications & exceptions

  • Applies "if" a listed situation arises; the summary says "where we have cause to do so"

Not stated here

  • The text does not say whether a Reward already paid can be taken back under this section.

Charges & Financial Obligations · Restriction or exception

A Reward can be withheld if you do not give requested information or a verified payment account

A Reward may be deducted, withheld, delayed or your eligibility revoked if you do not give TikTok the information it asks for in accordance with its instructions, or, for a Reward Payment, if you do not provide a verified and supported Preferred Account.

Supporting quotations

You do not provide us with the information that we ask for in accordance with our instructions;
For a Reward Payment, you do not provide us with a verified and supported Preferred Account;

Qualifications & exceptions

  • These items are each listed as a ground, joined with "and/or"

Not stated here

  • The text does not say how long you have to provide the information or how a Preferred Account is verified.

Charges & Financial Obligations · Restriction or exception

A Reward can be withheld if you breach the rules, obtain it dishonestly or tamper with a program

A Reward may be deducted, withheld, delayed or your eligibility revoked if you have breached any applicable law, rule or regulation, or TikTok determines you have acted in a way that breaches the law, the Rewards Program Terms or its other policies; if TikTok believes the Reward was obtained dishonestly; if you otherwise used your account or activity on TikTok in violation of any applicable TikTok policy, law or regulation; or if TikTok determines you tampered, or tried to tamper, with a Rewards Program process or operation. Several of these turn on TikTok's own belief or determination. The eligibility rules separately require you not to be in breach or suspected breach.

Supporting quotations

You have breached any applicable law, rule or regulation, or we determine that you have acted in a manner that means you have breached the law, the Rewards Program Terms, applicable Rewards Program-specific provisions
We believe your Reward has been obtained dishonestly;
You otherwise used your TikTok account or engaged in activity on TikTok in violation of any applicable TikTok policy, law, or regulation; and/or
We determine that you have tampered with, or have attempted to tamper with, the process or the operation of a Rewards Program.
Have complied with all relevant obligations and not be in breach or suspected breach of the Rewards Program Terms

Qualifications & exceptions

  • Several grounds depend on what TikTok "believes" or "determines"
  • Violation of "any applicable TikTok policy" is not limited to rewards-related policies

Not stated here

  • The text does not describe any process for TikTok to share its determination or for you to respond before a Reward is withheld.
  • TikTok policies other than those linked are not identified.

Charges & Financial Obligations · Permission or license

A Reward can be withheld if TikTok believes giving it may cause reputational damage

A Reward may be deducted, withheld, delayed or your eligibility revoked if TikTok believes providing you with the Reward may cause reputational damage to TikTok or its affiliates, service providers and business partners (including TT Commerce & Global Services and its affiliates).

Supporting quotations

We believe providing you with a Reward may cause reputational damage to us or our affiliates, service providers, and business partners

Qualifications & exceptions

  • Turns on TikTok's belief that damage "may" result, not on a stated misconduct by you

Not stated here

  • The text does not say what counts as reputational damage or who in the business partner group is covered beyond those named.

Charges & Financial Obligations · Restriction or exception

A Reward can be withheld if your content misrepresents or hides a commercial relationship

A Reward may be deducted, withheld, delayed or your eligibility revoked if your content falsely states, misrepresents or conceals any affiliation or commercial relationship with any person or entity. The ground applies whether or not you are also in breach of the Branded Content Policy.

Supporting quotations

Your content falsely states, misrepresents, or conceals any affiliation or commercial relationship with any person or entity (including whether or not in breach of our Branded Content Policy

Qualifications & exceptions

  • The Branded Content Policy wording is "including whether or not in breach of", so the ground does not depend on that policy being breached

Not stated here

  • The Branded Content Policy is linked but not supplied in this source.

Legal Rights & Agreement Rules · Permission or license

TikTok may change the program terms or a program at any time for legal, regulatory or business reasons

TikTok may change the Rewards Program Terms, the applicable program-specific provisions, or a Rewards Program at any time for legal, regulatory or business reasons. The changes may include who can participate, how to receive Rewards and how a Reward Payment is calculated.

Supporting quotations

We may change the Rewards Program Terms, applicable Rewards Program-specific provisions, or a Rewards Program at any time for legal, regulatory or business reasons.
These changes may include who can participate in a Rewards Program, how to receive Rewards and how a Reward Payment is calculated.

Qualifications & exceptions

  • "May include": the list of changes is not exhaustive

Not stated here

  • The text does not say whether changes can reduce a Reward you have already earned.

Legal Rights & Agreement Rules · User right or choice

TikTok will attempt advance notice of material changes; you can withdraw if you disagree

If TikTok makes a material change, it says it will attempt to give advance notice before it takes effect. During the notice period you can continue using the program under the then-current terms. If you do not agree with the proposed changes you can withdraw before they take effect. The summary adds that this does not change anything that has already happened, and that to keep using the program in the future you will need to agree to the changes.

Supporting quotations

If we do so, we will attempt to provide you with advance notice before any material changes come into effect.
Within this notice period, you will be able to continue to use the Rewards Program under the then-current terms.
If you do not agree with the proposed changes, you can withdraw from the Rewards Program before the changes come into effect.
change anything between us that has happened already
if you want to keep using the Rewards Program in the future, you will need to agree to the changes.

Qualifications & exceptions

  • Notice is promised only as an "attempt" and only for "material" changes

Not stated here

  • The text does not state how long the notice period is or how agreement to changes is given.
  • Elsewhere, eligibility criteria and the Reward issuing methodology can change without prior notice (sections 1 and 3).

Account & Service Control · Permission or license

TikTok may investigate suspected breaches and deny or suspend access meanwhile, even without notice

TikTok may investigate any suspected breach of the Rewards Program Terms, the program-specific provisions, the Terms of Service or the Community Guidelines. While it does, it may deny or suspend your access to some or all features of a Rewards Program, including any Reward, including without prior notice to you, depending on how serious the suspected breach is.

Supporting quotations

We may investigate any suspected breach of the Rewards Program Terms
we may deny or suspend your access to some or all the features of a Rewards Program (including any Reward), including without prior notice to you, depending on the seriousness of the suspected breach.

Qualifications & exceptions

  • A suspected breach is enough; no finding of breach is required before access is suspended
  • Depends on the seriousness of the suspected breach

Not stated here

  • The text does not say how long an investigation can last or how you would learn of its outcome.
  • The Terms of Service and Community Guidelines are linked but not supplied.

Account & Service Control · Permission or license

TikTok may disable, suspend or end your access, including Rewards you already received, on listed grounds

TikTok may temporarily or permanently disable, suspend or terminate your access to a Rewards Program, the Rewards (including Rewards you have received) or related product features and services if one of the listed grounds applies. The first ground is that TikTok is required to do so for legal, regulatory, risk management or security reasons. The section summary says TikTok USDS Joint Venture can take action against you if you break the rules, which may include ending your access to Rewards Programs and/or Rewards.

Supporting quotations

We may temporarily or permanently disable, suspend, or terminate your access to a Rewards Program, the Rewards (including Rewards you have received), or Rewards Program-related product features and services if:
We are required to do so for legal, regulatory, risk management or security reasons;
which may include terminating your access to Rewards Programs and/or Rewards

Qualifications & exceptions

  • The reach includes "Rewards you have received", not only future Rewards

Not stated here

  • The text does not say what happens to the value of a Reward already received if access to it is terminated.

Account & Service Control · Permission or license

Access can end for material or repeated breach, or if TikTok has grounds to believe you are about to breach

TikTok may disable, suspend or terminate access if it determines you are in material or repeated breach of the Rewards Program Terms, the program-specific provisions, the Terms of Service or the Community Guidelines, or if it has grounds to believe you are about to breach them. The second ground looks at an expected future breach, not one that has happened.

Supporting quotations

We determine that you are in material or repeated breach of the Rewards Program Terms, applicable Rewards Program-specific provisions, or our Terms of Service
We have grounds to believe that you are about to breach the Rewards Program Terms, applicable Rewards Program-specific provisions, or our Terms of Service

Qualifications & exceptions

  • One ground requires "material or repeated" breach; the other only "grounds to believe" a breach is coming

Not stated here

  • The text does not say what grounds are enough to believe a breach is about to happen.
  • The Terms of Service and Community Guidelines are linked but their text is not supplied here, so this card cannot say what counts as a breach of them.

Account & Service Control · Permission or license

Access can end for suspected tampering or for content that infringes rights or violates law

TikTok may disable, suspend or terminate access if it has grounds to believe you have tampered, or tried to tamper, with the process or operation of a Rewards Program, or if your content or participation infringes or interferes with the rights of others or violates applicable laws or regulations.

Supporting quotations

We have grounds to believe that you have tampered with, or have attempted to tamper with, the process or the operation of a Rewards Program;
Your content or participation in a Rewards Program infringes or interferes with the rights of others or violates applicable laws or regulations; or

Qualifications & exceptions

  • Tampering ground rests on TikTok having "grounds to believe"

Not stated here

  • The text does not say who decides whether content infringes rights.

Account & Service Control · Permission or license

Access can end for low quality material, or for situations TikTok believes reflect unfavorably on you or it

TikTok may disable, suspend or terminate access if it believes you have posted material that is low quality, that restricts or inhibits another person from using TikTok, or that may expose TikTok USDS Joint Venture, its affiliates, service providers and business partners (including TT Commerce & Global Services and its affiliates) and their officers, directors, employees, agents and advisors, or TikTok's users, to any harm or liability of any type. TikTok may also act immediately, temporarily or permanently, to deny, suspend or terminate access to a program or to Rewards you have received if it believes you are involved in any situation or occurrence that reflects unfavorably upon you or TikTok USDS Joint Venture or its affiliates, service providers and business partners, including the Platform or the program.

Supporting quotations

We believe that you have posted material that is low quality, or which restricts or inhibits any other person from using TikTok
to any harm or liability of any type.
We may also immediately, temporarily or permanently deny, suspend or terminate your access to a Rewards Program or Rewards that you have received if we believe that you are involved in any situation or occurrence which reflects unfavorably upon you or TikTok USDS Joint Venture

Qualifications & exceptions

  • Both grounds depend on what TikTok "believes"
  • The unfavorable-situation ground allows immediate action

Not stated here

  • "Low quality" and "reflects unfavorably" are not defined, and the second ground is not limited to anything you posted or did in the program.

Account & Service Control · User right or choice

TikTok will tell you of suspension where appropriate and legally permissible; you can appeal through a violation notice

Where appropriate and legally permissible, TikTok says it will tell you if it suspends or terminates your access to a Rewards Program. If you think it made a mistake, you can appeal by following the appeal instructions on the Community Guidelines violation notice or the LIVE Monetization Guidelines violation notice, as applicable.

Supporting quotations

Where appropriate and legally permissible, we will tell you if we suspend or terminate your access to a Rewards Program.
If you think we have made a mistake in suspending or terminating your access to a Rewards Program, then you can appeal by either following the instructions to appeal on the Community Guidelines violation notice or LIVE Monetization Guidelines violation notice (as applicable).

Qualifications & exceptions

  • Notice is promised only "where appropriate and legally permissible"

Not stated here

  • The appeal path is described only through a violation notice under the Community Guidelines or LIVE Monetization Guidelines; the text does not say how to appeal if you did not receive such a notice.
  • The text does not say who reviews an appeal or how long it takes.

Account & Service Control · Permission or license

TikTok may end or suspend a Rewards Program for any reason

TikTok may terminate or suspend a Rewards Program, in part or in full, for any reason, including changes in circumstances beyond its reasonable control, technical problems that cannot be resolved within a reasonable time, or changes in law, a court decision or a regulator's decision that prohibit the program in part or in full. The section summary also says it may terminate or suspend a program under certain circumstances.

Supporting quotations

We may terminate or suspend a Rewards Program (in part or in full) for any reason, including for the following:
There are changes in circumstances beyond our reasonable control;
There are technical problems with a Rewards Program that cannot be resolved within a reasonable time; or
Where changes in relevant law, a court decision or a decision by a regulatory authority prohibits a Rewards Program in part or in full.
We may also terminate or suspend a Rewards Program under certain circumstances.

Qualifications & exceptions

  • "For any reason": the listed items are examples

Not stated here

  • The summary says "under certain circumstances", but the body says "for any reason"; the body is broader.

Charges & Financial Obligations · Restriction or exception

If a program is ended or suspended, TikTok may deduct your Rewards balance or not give a Reward

If your participation in a Rewards Program, or a product feature or service, is suspended or terminated for these reasons, TikTok may deduct all or part of your Rewards balance or otherwise not give a Reward. Where appropriate or legally required, TikTok will tell you if it disables, suspends or terminates your access to a Rewards Program.

Supporting quotations

If your participation in a Rewards Program or a product feature or service is suspended or terminated for these reasons, we may deduct wholly or partially your Rewards balance or otherwise not give a Reward.
Where appropriate or legally required, we will tell you if we disable, suspend, or terminate your access to a Rewards Program.

Qualifications & exceptions

  • "These reasons" appears right after the program termination reasons; the text does not say whether it also covers the access-termination grounds above

Not stated here

  • No compensation or refund for a deducted balance is mentioned.

Account & Service Control · User right or choice

You may end your participation at any time and may be given a chance to receive accrued Rewards

You may end your participation in a Rewards Program at any time. If you do, then subject to the Rewards Program Terms and this policy, you may be given an opportunity to receive any accrued Rewards you are still eligible to receive. The wording is "may be given", not a guarantee, and Rewards still expire two years after first eligibility unless program-specific provisions say otherwise.

Supporting quotations

You may end your participation in a Rewards Program at any time.
you may be given an opportunity to receive any accrued Rewards you are still eligible to receive.
You may choose to end your participation in a Rewards Program at any time.
Unless the Rewards Program-specific provisions state otherwise, your ability to receive a Reward will expire two (2) years from the date you are first eligible to receive it.

Qualifications & exceptions

  • "May be given an opportunity": not a promise to pay accrued Rewards

Not stated here

  • The text does not say which accrued Rewards you would still be eligible for or how you would receive them.

Legal Rights & Agreement Rules · Restriction or exception

TikTok does not guarantee that Rewards Programs will always work without disruption

TikTok USDS Joint Venture says it cannot guarantee that its Rewards Programs will always function without disruptions, delays or imperfections.

Supporting quotations

TikTok USDS Joint Venture cannot guarantee that our Rewards Programs will always function without disruptions, delays, or imperfections.

Qualifications & exceptions

  • A statement of what TikTok does not guarantee

Legal Rights & Agreement Rules · Restriction or exception

TikTok and its partners do not accept responsibility for four kinds of loss, including business losses

TikTok USDS Joint Venture, its affiliates, service providers, business partners (including TT Commerce & Global Services and its affiliates) and their officers, directors, employees, agents and advisors say they do not accept responsibility for any losses, including loss of opportunity, in four situations: (1) unless caused by their breach of this policy or the program-specific provisions, or otherwise by their acts; (2) losses that were not reasonably foreseeable as likely to arise from the relevant breach when you began participating; (3) business losses; or (4) losses from events beyond their control, such as natural disasters, government instructions or actions, cyberattacks, a pandemic or system failure of the Platform. The summary says they are not responsible for certain losses, including those not caused by their breach or outside their control.

Supporting quotations

do not accept responsibility for any losses (including loss of opportunity): (1) unless caused by our breach of this Rewards Policy or any other applicable Rewards Program-specific provisions, or otherwise by our acts;
(2) which are not reasonably foreseeable as likely to arise from the relevant breach at the time you begin participating in the relevant Rewards Program; (3) which are business losses;
(4) arising as a result of events beyond our control, for example natural disasters, activities subject to the instructions of government agencies or actions taken by governments, cyberattacks, pandemic or system failure of the Platform.
We are not responsible for certain losses, including those not caused by our breach, or outside our control.

Qualifications & exceptions

  • Item (1) is worded "unless caused by our breach ... or otherwise by our acts", so it carves out losses TikTok causes
  • Item (2) ties foreseeability to the time you begin participating

Not stated here

  • The sentence lists four items after one lead-in; the text does not make clear whether the foreseeability test in (2) applies to the other items.
  • The text does not define "business losses".

Legal Rights & Agreement Rules · Restriction or exception

Where the law allows, liability is capped at the greater of $100 or what you paid in the past 12 months

To the extent permitted by applicable law, the liability of TikTok USDS Joint Venture, its affiliates, service providers, business partners (including TT Commerce & Global Services and its affiliates) and their officers, directors, employees, agents and advisors in connection with the Rewards Programs you participate in is limited, and in any event will not exceed the greater of $100 or the amount you have paid to TikTok in the past 12 months. The summary says TikTok may or may not compensate you for loss or damage, depending on the specific circumstances.

Supporting quotations

To the extent permitted by applicable law
liability in connection with the Rewards Programs you participate in is limited, and in any event will not exceed the greater of $100 or the amount you have paid to us in the past 12 months.
we may or may not compensate you for this loss, depending on the specific circumstances.

Qualifications & exceptions

  • Applies "to the extent permitted by applicable law"
  • The cap is the greater of $100 or the amount you paid in the past 12 months

Not stated here

  • The text does not say what counts as an amount "paid to us"; the policy also says there is no charge to enter Rewards Programs.
  • The liability disclaimers in the previous sentence do not carry the words "to the extent permitted by applicable law".

Cross-references

Legal Rights & Agreement Rules · Context

Other sections add liability disclaimers for payment providers and Suppliers

Besides the liability section, the policy says elsewhere that TikTok and its partners are not responsible for loss or damage caused by a third-party payment method or payment service provider (provided it is not the result of their own actions), and that they have no liability for, or control over, Supplier terms or your use of a Supplier Reward. Those specific statements sit alongside the general limits in the liability section.

Supporting quotations

do not accept responsibility for any losses (including loss of opportunity)
are not responsible for any loss or damage caused by a third-party payment method or payment service provider
have no liability for, or control over, the Supplier T&Cs or your use of a Reward supplied by a Supplier.

Qualifications & exceptions

  • The payment provider statement applies "provided it is not as a result of our actions"

Not stated here

  • The text does not say how these specific disclaimers interact with the $100 cap in the liability section.