Buying Subscription Services gives access to Subscription Benefits, such as stickers, exclusive spaces and shoutouts
When you purchase Subscription Services you will be able to access Subscription Benefits, subject to these Terms. The Terms give examples, for illustrative purposes only, of what the benefits may include: specially designed stickers you can use in direct messages; exclusive content or spaces, such as creator chat rooms, made available only to a creator's subscribers; and personalized shoutouts and other customized perks in accordance with TikTok USDS Joint Venture's policies.
Supporting quotations
When you purchase Subscription Services, you will be able to access Subscription Benefits, subject to these Terms. For illustrative purposes only, such Subscription Benefits may include:
being able to use the specially-designed stickers in direct message;
having access to exclusive content or spaces , like creator chat rooms, that are made available only to his/her subscribers; and
personalized shoutouts and other customized perks in accordance with TikTok USDS Joint Venture's policies.
Qualifications & exceptions
The examples are for illustrative purposes only and use “may include”; they are not a list of guaranteed benefits.
Access is subject to these Terms.
Shoutouts and customized perks are offered in accordance with TikTok USDS Joint Venture's policies.
Not stated here
Which benefits any particular creator offers is not stated here.
The TikTok USDS Joint Venture policies that govern shoutouts and customized perks are not named or supplied.
Charges & Financial Obligations · Company practice
TikTok USDS Joint Venture can change Subscription Services and Benefits at any time, even mid-billing period
The Terms say TikTok USDS Joint Venture may change Subscription Services and Subscription Benefits at any time in its sole discretion, including during a billing period. It says it will notify you of any material changes so you can choose to cancel your subscription before you are committed to the next billing period. Your continued use or renewal of Subscription Services constitutes acceptance of any changes.
Supporting quotations
We may change Subscription Services and Subscription Benefits at any time in our sole discretion, including during a billing period.
We will notify you of any material changes so you can choose to cancel your subscription before you are committed to the next billing period.
Your continued use or renewal of Subscription Services constitutes acceptance of any changes.
Qualifications & exceptions
The promise to notify applies to material changes only.
Acceptance is stated to follow from continued use or renewal.
Not stated here
The text does not say how or how far ahead you will be notified, or what counts as a material change.
The text does not say whether you get any refund if a benefit changes during a billing period; section 9 says no refund after purchase except as required by law.
TikTok sells access; TT Commerce & Global Services and its affiliates are solely responsible for payment obligations
The Terms say TikTok sells access to the Subscription Services and that TT Commerce & Global Services and its affiliates are solely responsible for any payment or financial obligations in relation to the Subscription Services. Section 4 adds that if you buy through the in-app purchase method of a third-party app store, such as the Apple App Store or Google Play Store, that store's terms and conditions apply to your in-app purchase.
Supporting quotations
TikTok sells access to the Subscription Services. TT Commerce & Global Services and its affiliates are solely responsible for any payment or financial obligations in relation to the Subscription Services.
The terms and conditions of the applicable third-party app store shall apply in relation to your in-app purchase.
Qualifications & exceptions
The sole-responsibility statement names TT Commerce & Global Services and its affiliates and covers payment or financial obligations in relation to the Subscription Services.
The app-store terms apply to an in-app purchase made through a third-party app store.
Not stated here
“TikTok” in the first sentence is not separately defined in these Terms.
“Payment or financial obligations” is not defined, and the text does not say whether it covers refunds or disputed charges.
The terms of the app stores are not supplied.
Cross-references
related (model-proposed): TikTok USDS Joint Venture says it provides no payment services; third parties or affiliates acting for it do — references: Both cards describe who deals with payment: section 1 makes TT Commerce & Global Services and its affiliates solely responsible for payment or financial obligations, and section 6 says TikTok USDS Joint Venture provides no payment services and that third parties and/or affiliates acting on its behalf conduct them.
Charges & Financial Obligations · Company practice
The displayed price includes service fees; price changes get notice and apply no earlier than your next renewal
The Terms say the total price of the Subscription Services is displayed at the time of purchase and is inclusive of service fees charged by TikTok USDS Joint Venture. It reserves the right to change prices, says it will give notice of price changes and that they apply to you no earlier than your next renewal, and says that if you disagree with a price change you should cancel. It also tells you to check and confirm how much the Subscription Services cost before paying.
Supporting quotations
We will display the total price of the Subscription Services to you at the time of your purchase, and such price is inclusive of service fees charged by us.
We reserve the right to change the price of Subscription Services. We will provide you with notice of price changes and they will apply to you no earlier than your next renewal. If you do not agree with any such price change, you should cancel the Subscription Service.
You should check and confirm how much the Subscription Services cost before making the payment.
Qualifications & exceptions
Price changes apply to you no earlier than your next renewal.
The displayed price is described as inclusive of service fees charged by us; the sentence does not mention taxes.
Not stated here
The amount of the service fees is not stated.
The text does not say how or how far ahead you will be notified of a price change.
Whether the displayed total includes taxes is not stated; section 13 separately addresses taxes.
After you pay you get access through your TikTok account, and can track spending in Transaction History
The Terms say that after you pay the price displayed on the subscription page, you will gain access, through your TikTok account, to the Subscription Services introduced on that page. They also say you can track how much you have spent on Subscription Services by going to Settings and Privacy > Balance > Transaction History.
Supporting quotations
After you pay the price displayed on the subscription page on the Platform, you will gain access to the Subscription Services introduced on the subscription page through your TikTok account.
You will be able to track your spending on Subscription Services by accessing Settings and Privacy > Balance > Transaction History, which will display how much you have spent on the Subscription Services.
Qualifications & exceptions
Access follows payment of the price displayed on the subscription page.
The spending history is described for Subscription Services spending.
Not stated here
The text does not say how long it takes for access to start after payment.
Charges & Financial Obligations · Company practice
Subscription types include a 30-day subscription and a monthly subscription that auto-renews unless you cancel
Subject to the subscription pricing options, you may be offered one or more subscription types, including, among others, two the Terms describe. A thirty-day subscription lasts 30 calendar days starting on the date of subscription. A monthly auto-renewal subscription lasts a month starting on the date of subscription and renews automatically for each later monthly period unless you cancel.
Supporting quotations
Subject to the subscription pricing options, you may be offered one or more subscription types, including, among others:
Thirty-day subscription: The subscription period will last for 30 calendar days starting on the date of subscription.
Monthly auto-renewal subscription: The subscription period will last for a month starting on the date of subscription and will renew automatically for subsequent monthly periods unless you cancel the subscription.
Qualifications & exceptions
Which types you are offered depends on the subscription pricing options.
The list is introduced by “including, among others”, so these two are not the only possible types.
Automatic renewal is stated for the monthly auto-renewal type; the thirty-day description mentions only a 30-calendar-day period.
Not stated here
The text does not say whether a thirty-day subscription renews.
The prices, the renewal charge date and how a month is counted are not stated here.
Other subscription types are not described.
Charges & Financial Obligations · Procedure
You can pay by in-app purchase through an app store, whose terms apply, or by other methods the company provides
The Terms say you may purchase access to the Subscription Services by the in-app purchase method of a third-party app store, such as the Apple App Store or Google Play Store, or by other alternative methods provided by TikTok USDS Joint Venture. The app store's terms and conditions apply to an in-app purchase, and if you have questions about buying through the app store, including if you want to cancel a purchase you made, you should contact that app store directly. TikTok USDS Joint Venture may allow additional or alternative methods in the future at its sole and absolute discretion.
Supporting quotations
You may purchase access to the Subscription Services by using the in-app purchase method via a third-party app store (such as the Apple App Store or the Google Play Store) or other alternative methods provided by TikTok USDS Joint Venture.
The terms and conditions of the applicable third-party app store shall apply in relation to your in-app purchase.
If you have any questions about purchasing access to the Subscription Services using an in-app payment method via a third-party app store (including if you wish to cancel any purchase that you have made), please contact the relevant third-party app store directly.
TikTok USDS Joint Venture may allow additional and/or alternative methods to purchase access to the Subscription Services in the future at its sole and absolute discretion.
Qualifications & exceptions
The app store's terms apply to an in-app purchase.
Questions about an in-app purchase, including cancelling a purchase, are directed to the app store.
Future methods are at TikTok USDS Joint Venture's sole and absolute discretion.
Not stated here
The text does not name the alternative methods.
How the instruction to contact the app store about cancelling a purchase fits with the cancellation routes in sections 3 and 8 is not explained.
The third-party app stores' terms are not supplied.
Charges & Financial Obligations · Company practice
If your payment method is declined, your order is automatically cancelled
The Terms say that if your payment method is declined, your order will be automatically cancelled.
Supporting quotations
If your payment method is declined, your order will be automatically cancelled.
Qualifications & exceptions
The cancellation is stated as automatic and applies to a declined payment method.
Not stated here
The text does not say whether you are notified or can retry the payment.
Charges & Financial Obligations · Context
TikTok USDS Joint Venture says it provides no payment services; third parties or affiliates acting for it do
Section 6 has you acknowledge and agree that TikTok USDS Joint Venture does not provide any payment services to you, and that any payment services carried out under the Terms are provided and conducted by other third parties and/or affiliates acting on its behalf. Section 1 separately says TT Commerce & Global Services and its affiliates are solely responsible for any payment or financial obligations in relation to the Subscription Services.
Supporting quotations
You acknowledge and agree that TikTok USDS Joint Venture does not provide any payment services to you. Any payment services carried out pursuant to these Terms will be provided and conducted by other third-parties and/or affiliates acting on our behalf.
TT Commerce & Global Services and its affiliates are solely responsible for any payment or financial obligations in relation to the Subscription Services.
Qualifications & exceptions
The statement is an acknowledgment by you.
Payment services are described as provided by other third parties and/or affiliates acting on TikTok USDS Joint Venture's behalf.
Not stated here
The text does not name the third parties or affiliates that carry out payment services.
The text does not say whether the entities in section 6 are the same as TT Commerce & Global Services.
Charges & Financial Obligations · Company practice
If a creator terminates or loses access to the Subscription Services feature, monthly payments and subscriber access end
The Terms say that if a creator terminates or loses access to the Subscription Services feature, for example by terminating their TikTok account, all corresponding monthly recurring payments, if any, and access to all Subscription Services will be terminated accordingly.
Supporting quotations
If a creator terminates or loses access to the Subscription Services feature (for example, if the creator terminates its TikTok account), all corresponding monthly recurring payments, if any, and access to all Subscription Services will be terminated accordingly.
Qualifications & exceptions
The effect covers the corresponding monthly recurring payments, if any, and access to all Subscription Services.
Not stated here
The text does not say whether you are refunded for any period already paid; section 9 says there is no refund after purchase except as required by law.
Charges & Financial Obligations · Restriction or exception
You are not entitled to a refund after purchasing access to the Subscription Services, except as applicable laws require
The Terms say that, except as otherwise required by applicable laws, you will not be entitled to a refund after purchasing access to the Subscription Services.
Supporting quotations
Except as otherwise required in accordance with applicable laws, you will not be entitled to a refund after purchasing access to the Subscription Services.
Qualifications & exceptions
The no-refund statement is limited by “except as otherwise required in accordance with applicable laws”.
Not stated here
The text does not say which laws apply or what refunds they would require.
The text does not say whether any refund is available when a creator ends the feature, when benefits change or after a price change.
For problems with Subscription Services or to request a refund, you can contact TikTok through Report a problem
The Terms say that if you encounter any problems with the Subscription Services, or would like to request a refund, you should contact TikTok using the Report a problem link.
Supporting quotations
If you encounter any problems with the Subscription Services, or would like to request a refund, please contact us at Report a problem.
Qualifications & exceptions
The text invites you to request a refund; the preceding refund paragraph says you are not entitled to one except as applicable laws require.
Not stated here
The linked Report a problem page's text is not supplied here, so this card cannot say what that page offers or how requests are handled.
The text does not say how long a request takes, who decides it or what the criteria are.
Charges & Financial Obligations · Company practice
TikTok can charge taxes where required; you are responsible for taxes, penalties and interest you have not paid to it
The Terms say TikTok has the right to charge any taxes, including value added taxes or national, state or local sales or use taxes, where required under the applicable laws of your jurisdiction. If the subscription fees are subject to taxes in your jurisdiction and you have not paid the applicable taxes to TikTok, you are responsible for paying those taxes and any related penalties or interest to the relevant tax authority. Section 1 separately says the displayed price includes service fees charged by TikTok USDS Joint Venture.
Supporting quotations
TikTok has the right to charge any taxes (including value added taxes or national, state or local sales or use taxes) where required under applicable laws of your jurisdiction.
If the subscription fees are subject to taxes in your jurisdiction and you have not paid the applicable taxes to us, then you will be responsible for the payment of such taxes and any related penalties or interest to the relevant tax authority.
such price is inclusive of service fees charged by us
Qualifications & exceptions
Taxes may be charged where required under the applicable laws of your jurisdiction.
Your responsibility for tax, penalties and interest applies if the fees are subject to tax in your jurisdiction and you have not paid the applicable taxes to TikTok.
Not stated here
The text does not say whether the displayed price includes taxes.
“TikTok” in this section is not separately defined in these Terms.
The text does not say how taxes are handled for purchases made through a third-party app store.