Personal data is kept only as long as necessary for the Section 4 business reasons and as permitted by law
Section 9 states the general retention rule: Tinder keeps your personal data only as long as necessary for legitimate business reasons, which it ties to the purposes laid out in Section 4, and as permitted by applicable law. The following cards give the specific periods that apply after you close your account.
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9. How Long We Retain Your Data
we keep your personal data only as long as necessary for legitimate business reasons (as laid out in Section 4) and as permitted by applicable law.
Qualifications & exceptions
Retention is bounded by the Section 4 purposes and by applicable law.
Retention & Deletion · Company practice
After closure, data is kept three months (one year after a ban) to investigate unlawful or harmful conduct
Following account closure, Tinder deletes your data as laid out in Section 9, starting with a safety retention window: three months after account closure, or one year after an account ban. During that window Tinder keeps your data to investigate unlawful or harmful conduct, relying on its legitimate interest and that of potential third-party victims. So deletion does not begin immediately when you close your account.
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Following account closure, we delete your data as laid out below:
To protect the safety and security of our members, we implement a safety retention window of three months following account closure or one year following an account ban. During this period, we keep your data to investigate unlawful or harmful conduct.
The retention of data during this safety retention window is based on our legitimate interest as well as that of potential third-party victims.
Qualifications & exceptions
Three months after closure; one year after a ban.
Purpose limited to investigating unlawful or harmful conduct.
Legal retention: transactions 10 years, card data while disputable, traffic logs one year, consent records five years
Tinder keeps limited data to meet legal retention obligations: transaction data for 10 years for tax and accounting requirements; credit card information for as long as the user can challenge the transaction; traffic data and logs for one year under legal data retention obligations; and records of the consents members give for five years, to comply with and evidence compliance with applicable law.
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we keep transaction data for 10 years to comply with tax and accounting legal requirements, credit card information for the duration the user can challenge the transaction, and “traffic data” / logs for one year to comply with legal data retention obligations. We also keep records of consents members give us for five years to comply and evidence our compliance with applicable law.
Qualifications & exceptions
Each period is tied to a stated legal obligation.
Not stated here
The jurisdictions whose laws set these periods are not named.
Legitimate-interest retention: support exchanges 6 years, support records 5, past accounts 3, profile data 1 year
On the basis of its legitimate interest Tinder keeps: customer care exchanges with you for 6 years from the communication; customer care records and supporting data, and the imprecise location of download or purchase, for five years to support safety efforts, customer care decisions, enforcing its rights and defending claims; information on the existence of past accounts and subscriptions for three years after your last account closes, for financial forecasting and reporting; profile data for one year in anticipation of potential litigation; and data needed to stop banned members from opening a new account for as long as necessary for member safety. The ban-prevention retention has no fixed end date.
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we keep customer care exchanges with you for 6 years from the date of the communication; customer care records and supporting data, as well as imprecise location of download/purchase, for five years in support of our safety efforts, to support our customer care decisions, enforce our rights and enable us to defend ourselves in the event of a claim; information on the existence of past accounts and subscriptions for three years after the closure of your last account to ensure proper and accurate financial forecasting and reporting; profile data for one year in anticipation of potential litigation, for the establishment, exercise or defense of legal claims; and data necessary to prevent members who were banned from opening a new account for as long as necessary to ensure the safety and vital interests of our members.
Qualifications & exceptions
Ban-prevention data is kept for as long as necessary to ensure the safety and vital interests of members, with no fixed period.
Retention & Deletion · Company commitment
Face Data is deleted within 30 days unless a legal obligation or safety and security need requires keeping it
Face Data is deleted within 30 days, unless continued retention is necessary to comply with an applicable legal obligation or to ensure the safety and security of the service and its members, to the extent permitted by law. Details for each face-based feature are in the notices linked from Section 3, which are not supplied.
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Face Data is deleted within 30 days, unless continued retention is necessary to comply with an applicable legal obligation or to ensure the safety and security of our service and members, to the extent permitted by applicable law.
Qualifications & exceptions
Exceptions: an applicable legal obligation, or safety and security of the service and members, to the extent permitted by applicable law.
Not stated here
The per-feature Face Data notices are not supplied.
Data tied to an outstanding issue, claim, subpoena or legal proceeding is kept until it is resolved
Tinder keeps data on the basis of its legitimate interest where there is an outstanding or potential issue, claim or dispute that requires it, in particular when it receives a valid legal subpoena or request to preserve data, in which case it keeps the data to comply with its legal obligations, or where the data would otherwise be necessary in legal proceedings. This overrides the ordinary deletion periods for the affected data.
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we maintain data on the basis of our legitimate interest where there is an outstanding or potential issue, claim or dispute requiring us to keep data, in particular if we receive a valid legal subpoena or request asking us to preserve data (in which case we would need to keep the data to comply with our legal obligations) or if data would otherwise be necessary as part of legal proceedings.
Qualifications & exceptions
Applies where there is an outstanding or potential issue, claim or dispute, including a valid subpoena or preservation request.
Data that cannot identify you may be kept and used indefinitely, including for machine learning and Match Group safety
Where appropriate and legally permitted, Tinder may keep and use data that by itself cannot identify or be attributed specifically to you, for the purposes described in the policy, including improving the service, creating new features, technologies and services through machine learning, and keeping Match Group services safe. No retention period applies to this non-identifying data.
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Where appropriate and as legally permitted, we may maintain and use data that, by itself, cannot identify or be attributed specifically to you for the purposes described in this Privacy Policy, including to improve our service and create new features, technologies and services, including through machine learning, and keep Match Group services safe.
Qualifications & exceptions
Only where appropriate and as legally permitted.
Applies to data that, by itself, cannot identify or be attributed specifically to you.
Not stated here
How data is rendered non-identifying is not described.