Privacy Policy

Together AI · agreement dated December 17, 2025 · Official agreement

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5 of 50 cards in Retention & Deletion

Retention & Deletion · User right or choice

You can change privacy settings so training data, prompts and model responses are not retained

The policy says you may disable some data collection in the settings for your product. It also says Together lets you change privacy settings on its platform so that it does not retain training data, prompts or model responses for any purpose, and points to Settings > Profile.

Supporting quotations

You may also disable some data collection in the settings for your product. We allow you to tweak your privacy settings in our platform so that we do not retain training data, prompts, or model responses for any purpose. You can tweak your privacy settings by going to Settings > Profile.

Qualifications & exceptions

  • Only “some” data collection can be disabled in product settings.
  • The statement says “for any purpose”; section 2.6 later adds an exception for what is needed to provide the Services.

Not stated here

  • Section 2.6 describes a similar choice under Privacy & Security settings rather than Settings > Profile; the policy does not say whether these are the same control.
  • The policy does not list which data collection can be disabled.

Cross-references

Retention & Deletion · Company commitment

Together keeps personal data only as long as necessary, including for legal duties, disputes and enforcement

Together says it will keep your personal data only for as long as necessary for the purposes set out in the policy. It will also keep and use personal data to the extent necessary to comply with legal obligations, resolve disputes, and enforce its legal agreements and policies.

Supporting quotations

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Qualifications & exceptions

  • The retention limit is “as long as is necessary”; the legal, dispute and enforcement uses extend what counts as necessary.

Not stated here

  • The policy does not state specific retention periods.

Retention & Deletion · Company practice

Usage Data is kept for internal analysis, generally for a shorter time

Together will also keep Usage Data, meaning data collected automatically from using the Services or from the Service infrastructure, for internal analysis. Usage Data is generally kept for a shorter period, except when it is used to strengthen security or improve the functionality of the Services, or when Together is legally obligated to keep it longer.

Supporting quotations

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Services, or we are legally obligated to retain this data for longer time periods.
“Usage Data” refers to data collected automatically, either generated by the use of the Services or from the Service infrastructure itself (for example, the duration of a page visit).

Qualifications & exceptions

  • “Generally” shorter: the exceptions are security, improving functionality, and legal obligation.

Not stated here

  • The policy does not say how long “a shorter period” is.

Retention & Deletion · User right or choice

Choosing “No” on storing prompts or allowing training, in Privacy & Security settings, turns on Zero Data Retention

The policy says that when you use the Services, in the Privacy & Security settings, you can control how your personal data is handled by choosing “No” when asked whether you want to store prompts or allow your data to train models. Choosing “No” enables Zero Data Retention (“ZDR”) for your use of the Services. This is separate from, and goes further than, the policy's statement that data it collects will not be used to train its models without your explicit opt-in and consent.

Supporting quotations

When using the Services, in the Privacy & Security settings, you have the ability to control how your Personal Data is handled by choosing “No” when asked if you want to store prompts or allow your data to train models. By choosing “No”, you are enabling Zero Data Retention (“ZDR”) for your use of the Services.
We allow you to tweak your privacy settings in our platform so that we do not retain training data, prompts, or model responses for any purpose. You can tweak your privacy settings by going to Settings > Profile.
Data that we collect, including your Personal Data, will not be used to train the Company’s models without your explicit opt-in and consent.

Qualifications & exceptions

  • Section 1 describes a similar privacy-settings control at Settings > Profile; this section names Privacy & Security settings.

Not stated here

  • The policy does not say whether the Settings > Profile control and the Privacy & Security setting are the same, or what the default answer is.

Retention & Deletion · Restriction or exception

Zero Data Retention applies only going forward, and Together then cannot access, correct, export or delete the data

Under ZDR, the content you submit (texts, images or prompts) and any outputs the Services give you are not stored, retained or used for model training, product improvements or any secondary purposes, except as needed to provide the Services to you. ZDR applies only from the moment you enable it and does not affect data processed earlier. The policy says that, because the data is removed from its systems as soon as processing concludes, Together cannot later access, retrieve, correct, export or delete your personal data on your behalf.

Supporting quotations

Under ZDR, the content you submit, including texts, images, or prompts and any outputs provided to you by the Services are not stored, retained, or used for model training, product improvements, or any secondary purposes except as needed to provide the Services to you.
ZDR applies only from the moment you enable it and does not affect any data processed prior. This means we cannot later access, retrieve, correct, export, or delete your Personal Data on your behalf as it is removed from our systems as soon as processing concludes.

Qualifications & exceptions

  • Everything is subject to “except as needed to provide the Services to you”.
  • ZDR is not retroactive: data processed before you enabled it is unaffected.
  • Access, correction, export and deletion rights described elsewhere in the policy cannot be used for data processed under ZDR.

Not stated here

  • The policy does not say how long data exists while it is being processed, or how ZDR affects any copy needed for a legal obligation.

Cross-references