Charges & Financial Obligations · Company practice
You pay the fees on the pricing page or order form, starting with a prepaid balance
In addition to any fees in an order form, you pay the Company all fees charged to your account at the prices and terms on its pricing page, or as otherwise agreed in writing. You must provide complete and accurate billing information, including a valid and authorized payment method. Your account is charged an initial prepaid balance.
Supporting quotations
you will pay the Company all fees charged to your account according to the prices and terms on the applicable [pricing page](https://www.together.ai/pricing) or as otherwise agreed in writing
You will provide complete and accurate billing information, including a valid and authorized payment method.
Your account will be charged an initial prepaid balance.
Qualifications & exceptions
The fee terms refer to the pricing page and any order form for prices.
Not stated here
The pricing page and the amount of the initial prepaid balance are not supplied in this text.
Charges & Financial Obligations · Permission or license
You authorize the Company to charge your payment method again whenever your balance falls below a threshold
You authorize the Company to replenish your account by charging your payment instrument each time your account balance falls below the replenishment threshold. The amount is described as a minimum or the higher average monthly usage. You also authorize the Company, its affiliates and its third-party payment processors to charge your payment method for the Fees.
Supporting quotations
You authorize the Company to replenish your account by charging a minimum or the higher average monthly usage to Customer’s payment instrument each time Customer’s account balance falls below the replenishment threshold.
You authorize the Company, its affiliates, and its third-party payment processor(s) to charge your payment method for the Fees.
Qualifications & exceptions
The authorization recurs each time the condition is met; the text does not say it needs a new approval each time.
Not stated here
The replenishment threshold and the minimum amount are not stated.
The wording a minimum or the higher average monthly usage does not say how the amount is calculated or which period is used.
The text uses the word Customer without defining it; it appears to mean you.
Charges & Financial Obligations · Restriction or exception
Payment obligations are not cancelable or pro-rated for partial months, and fees paid are not refundable
Unless the agreement or an order form says otherwise, your payment obligations are non-cancelable and are not pro-rated for partial months, and fees you have paid are non-refundable. Read with the termination terms explained separately, ending your use does not by itself return fees already paid.
Supporting quotations
Except as otherwise specified herein or in such order form, payment obligations are non-cancelable and non-pro-ratable for partial months, and fees paid are non-refundable.
Qualifications & exceptions
The refund rule is stated as a default that the agreement or an order form can change.
Not stated here
No refund process, and no case in which fees are refunded, is described in this text.
Charges & Financial Obligations · Restriction or exception
You are solely responsible for taxes on top of the amounts payable
All amounts payable under the agreement exclude sales, use and other taxes or duties, however designated, and you are solely responsible for paying all of them.
Supporting quotations
All amounts payable hereunder are exclusive of any sales, use, and other taxes or duties, however designated (collectively “Taxes”). You will be solely responsible for payment of all Taxes.
Not stated here
The text does not say whether the Company adds taxes to charges or how they are calculated.
Charges & Financial Obligations · Restriction or exception
Prepaid credits funded by ACH, wire or similar are unavailable until the Company confirms clearance
Credits or prepaid balances you fund by ACH, wire transfer or another delayed-settlement method are not available until the Company has received and confirmed clearance of the underlying funds. The Company is not responsible for delays in your access to the Services caused by the time payment takes to clear, or for failed, reversed or returned payments.
Supporting quotations
Credits or prepaid balances funded via ACH, wire transfer, or other delayed-settlement payment methods will not be available for use until the Company has received and confirmed clearance of the underlying funds.
The Company is not responsible for any delays in Service access resulting from the time required for such payments to clear, or for any failed, reversed, or returned payments.
Qualifications & exceptions
This applies only to delayed-settlement methods, not to all payment methods.
Not stated here
The text does not say how long clearance takes or what happens to a reversed payment that was already used.
Charges & Financial Obligations · Restriction or exception
Each party's total liability is capped at the amounts you paid in the 12 months before the claim, with exceptions
Subject to the same exceptions (indemnification obligations, gross negligence, willful misconduct, and infringement or misappropriation of the other party's intellectual property), neither party's aggregate liability to the other under the agreement may exceed the amounts the customer paid during the twelve months before the claim, called the ordinary cap. The cap wording excludes the customer's payment obligations, which appears to leave your obligation to pay fees outside the cap, but the text does not say this in so many words. The fee terms separately make payment obligations non-cancelable and fees non-refundable.
Supporting quotations
excluding customer's payment obligations, any aggregate liability in excess of the amounts paid by customer during the twelve (12) months preceding the claim (the "ordinary cap")
Except for a party's indemnification obligations, gross negligence, willful misconduct, or infringement or misappropriation of the other party's intellectual property rights
Except as otherwise specified herein or in such order form, payment obligations are non-cancelable and non-pro-ratable for partial months, and fees paid are non-refundable.
Qualifications & exceptions
The cap is mutual and is tied to what the customer paid.
The indemnity has its own $1,000,000 limit.
Not stated here
If you have paid little or nothing, the cap would be small; the text does not set a minimum.
The meaning of excluding customer's payment obligations is not spelled out.