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Legal Rights & Agreement Rules · Context
The page is headed WHOOP, Inc.'s Terms of Sale and carries a 'last updated' date of 10/9/2025.
WHOOP, INCTerms of Sale
> LAST UPDATED: 10/9/2025
Legal Rights & Agreement Rules · Context
These Terms of Sale govern purchases of WHOOP products from WHOOP's online store or from an authorized third-party retailer or marketplace. 'Products' means the WHOOP device, bands, chargers and PowerPacks, plus peripherals, accessories, apparel and other products offered by WHOOP or a WHOOP authorized partner. Buying a WHOOP membership or Advanced Labs services is not covered here and is governed by WHOOP's Terms of Use instead.
THESE TERMS OF SALE SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR PURCHASE OF THE WHOOP DEVICE, BANDS, CHARGERS AND POWERPACKS (COLLECTIVELY, THE ‘WHOOP DEVICE,” EVEN IF SUCH PURCHASE IS PART OF A WHOOP MEMBERSHIP PURCHASE), AND ANY PERIPHERALS, ACCESSORIES, APPAREL, OR OTHER PRODUCTS OFFERED BY WHOOP OR A WHOOP AUTHORIZED PARTNER (AS DEFINED BELOW), THAT ARE AVAILABLE FOR PURCHASE FROM OUR ONLINE STORE (THE “STORE”) OR THROUGH AN AUTHORIZED THIRD-PARTY RETAILER OR AUTHORIZED THIRD-PARTY MARKETPLACE (EACH, AN “AUTHORIZED RESELLER”)
PRODUCTS AND WHOOP PRODUCTS SHALL NOT INCLUDE THE PURCHASE OF WHOOP MEMBERSHIPS AND ADVANCED LABS SERVICES, WHICH SHALL BE GOVERNED UNDER OUR TERMS OF USE.
THESE TERMS OF SALE COVER IMPORTANT INFORMATION ABOUT THE PRODUCTS YOU PURCHASE AND ANY CHARGES AND AMOUNTS THAT WE BILL YOU.
Legal Rights & Agreement Rules · Restriction or exception
By placing an order for a product, you acknowledge that you have read and understood these Terms of Sale and agree to be bound by them. If you do not accept them, you are not authorized to purchase products. Wherever the terms use 'including' or a similar expression, the examples that follow are illustrative and do not narrow the general wording before them.
THIS IS A LEGAL AGREEMENT. BY PLACING AN ORDER FOR A PRODUCT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SALE.
If you do not accept these Terms of Sale, then you are not authorized to purchase Products. In these Terms of Sale, any words following the term “including” or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
Legal Rights & Agreement Rules · Restriction or exception
You represent and warrant that you have the right, authority and capacity to accept these terms and are of sufficient legal age in your jurisdiction or residence to enter them and to purchase and use the products. If you buy on behalf of an employer, company or other entity, 'you' includes that entity, you warrant that you are authorized to bind it, and you agree to the terms on its behalf.
YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ACCEPT AND AGREE TO THESE TERMS OF SALE AND ARE OF SUFFICIENT LEGAL AGE IN YOUR JURISDICTION OR RESIDENCE TO ENTER INTO THESE TERMS OF SALE AND TO PURCHASE AND USE THE PRODUCTS.
IF YOU PURCHASE A PRODUCT ON BEHALF OF AN EMPLOYER, COMPANY, ORGANIZATION, OR OTHER ENTITY, THEN (I) ALL REFERENCES TO “YOU” HEREIN INCLUDE YOU AND THAT ENTITY, (II) YOU REPRESENT AND WARRANT THAT YOU ARE AN AUTHORIZED REPRESENTATIVE OF THE ENTITY WITH THE AUTHORITY TO BIND THE ENTITY TO THESE TERMS OF SALE, AND (III) YOU AGREE TO THESE TERMS OF SALE ON THE ENTITY’S BEHALF.
Legal Rights & Agreement Rules · Permission or license
WHOOP reserves the right to change these Terms of Sale at any time and asks you to review them before each purchase. The terms in force at the time you order products are the ones that apply between you and WHOOP for that order. Questions go to support@whoop.com.
We reserve the right to change these Terms of Sale at any time, so please review the Terms of Sale each time prior to making a purchase. Every time you order Products, the Terms of Sale in force at that time will apply between you and WHOOP.
you can contact WHOOP at support@whoop.com.
Legal Rights & Agreement Rules · Restriction or exception
Although the store can be reached worldwide, the products are not designed and tested for use in every country. If you use the store or the products, you do so on your own initiative and are solely responsible for following the local laws of your country, including minimum age requirements for buying, owning and using any product. Some or all store, product and related-service features may not work or be appropriate in some countries.
Although the Store is accessible worldwide, the Products offered on the Store are not designed and tested for use in all countries. If you choose to access the Store and/or use the Products, you choose to do so on your own initiative and you are solely responsible for complying with applicable local laws in your country.
some or all of the features of the Store, Products, and any related services may not work or be appropriate for use in all countries. It is your responsibility to understand and comply with all applicable local, state, federal and foreign laws (including minimum age requirements) regarding the purchase, possession and use of any Product.
INTRODUCTION
Legal Rights & Agreement Rules · Context
WHOOP may collaborate with certain brands, called WHOOP Authorized Partners, so that certain WHOOP products can be integrated into products the partners offer. WHOOP says it will identify the partners, and their associated products, in the store.
WHOOP may collaborate with certain brands (collectively, the “WHOOP Authorized Partners”) to offer the capability to integrate certain WHOOP Products into certain other products offered by the WHOOP Authorized Partners. We will identify the WHOOP Authorized Partners and any products associated therewith in the Store.
WHOOP AUTHORIZED PARTNERS
Charges & Financial Obligations · Procedure
Each part of an order you submit to WHOOP or an authorized reseller is an offer to purchase. A message confirming that your order was received does not mean the order is accepted. WHOOP or the reseller is treated as accepting your order only once the products you ordered have shipped. If you receive no confirmation of receipt, contact customer service at support@whoop.com before re-entering the order.
Order Acceptance. Each part of any order that you submit to WHOOP or an Authorized Reseller constitutes an offer to purchase. If you do not receive a message from WHOOP or an Authorized Reseller confirming receipt of your order, please contact our (or the Authorized Reseller’s, as applicable) customer service department at support@whoop.com before re-entering your order.
WHOOP’s or an Authorized Reseller’s confirmation of receipt of your order does not constitute WHOOP's or Authorized Reseller’s acceptance of your order. WHOOP or Authorized Reseller (as applicable) is only deemed to have accepted your order once the Product(s) you ordered have been shipped.
ORDER PROCESS
Charges & Financial Obligations · Permission or license
WHOOP and authorized resellers reserve the right to deny any order for any reason. The terms give examples: an error in pricing or other product information, insufficient or erroneous billing, payment or shipping information, suspected use of stolen payment card information or other apparent fraud, or a product that is unavailable because it was discontinued or otherwise. They may also refuse any order connected with a previous payment dispute.
Order Issues. Although we strive to accept all valid orders, WHOOP and Authorized Reseller reserve the right to deny any order for any reason, including if: (i) we discover an error in pricing and/or other information about the Product or receive insufficient or erroneous billing, payment, and/or shipping information, (ii) we suspect an order has been placed using stolen payment card information or otherwise appears to be connected to fraud, or (iii) the ordered Product is unavailable due to discontinuance or otherwise.
WHOOP and Authorized Reseller may also refuse any order that is connected with a previous payment dispute.
Charges & Financial Obligations · Permission or license
Everything offered in the WHOOP store or through an authorized reseller is subject to availability. WHOOP reserves the right to set quantity limits on any order, to reject all or part of an order, and to stop offering certain products without prior notice. Putting a product on the store or with a reseller at a given time does not promise or warrant that it will be available at any time.
All Products offered on the Store and via an Authorized Reseller are subject to availability. We reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue offering certain Products without prior notice.
Such information, including pricing, and the availability of any Product are subject to change at any time without notice.
THE INCLUSION OF ANY PRODUCTS ON THE STORE OR BY AN AUTHORIZED RESELLER AT A PARTICULAR TIME DOES NOT IMPLY OR WARRANT THAT THESE PRODUCTS WILL BE AVAILABLE AT ANY TIME.
Legal Rights & Agreement Rules · Restriction or exception
To the extent the law allows, WHOOP makes no representations, warranties or conditions that product listings, content, descriptions or images (including features and specifications such as weights and sizes) are complete, accurate, reliable, valid or timely. WHOOP says it makes reasonable efforts to show product attributes accurately, but it cannot guarantee that your screen displays colors accurately.
To the extent permitted under applicable laws, we make no representations, warranties, or conditions as to the completeness, accuracy, reliability, validity or timeliness of any listings, content, descriptions or images (including, without limitation, any features and specifications such as weights and sizes) for any Products available through the Store or via an Authorized Reseller.
We make reasonable efforts to accurately display the attributes of Products, including the applicable colors, however the actual colors you see on the Store will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
Charges & Financial Obligations · Company practice
Prices are shown in the currency for your selected location. The total charged is the price of the products in your order plus any applicable sales tax and shipping charges, less any discounts offered. WHOOP can change prices at any time, but a change does not affect an order you already placed. WHOOP gives no price protection and no refund if a price drops or a promotion starts after you buy.
PRICING
Prices are stated in the applicable currency based on your selected location. Your total price charged for Products will include the price of the Products in your order plus any applicable sales tax and shipping charges, less any discounts offered.
We reserve the right to change prices at any time, but changes will not affect any order for Products you have already placed prior to the change in price.
We do not provide price protection or refunds in the event of a price drop or promotional offering.
Charges & Financial Obligations · Permission or license
If a product is listed at the wrong price because of a typographical error or an error in pricing information from WHOOP's suppliers, WHOOP can refuse or cancel orders for it. That right applies whether or not the order was confirmed and your credit or debit card was charged. If your card was already charged and the order is canceled, WHOOP says it will promptly credit your card with the incorrect price you paid.
In the event that a Product is listed at an incorrect price on the Store due to typographical error or error in pricing information received from our suppliers, we reserve the right to refuse or cancel any orders placed for the Product listed at the incorrect price.
We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged.
If your credit or debit card has already been charged for the purchase and your order is canceled, we will promptly issue a credit to your credit or debit card account in the amount of the incorrect price paid.
Charges & Financial Obligations · Permission or license
Payment terms shown to you while you buy are part of these Terms of Sale. You agree to pay all orders at the prices and billing terms in effect when you order, including applicable sales tax and shipping charges, which WHOOP calculates and charges under applicable laws. By providing a card or other accepted payment method you represent that you are authorized to use it and you authorize WHOOP, or its payment processor, to immediately charge it for the total amount of your order, including taxes and other charges.
PAYMENT
Any payment terms presented to you in the process of purchasing your Products are deemed part of these Terms of Sale and are incorporated herein by reference.
You agree to pay for all orders in accordance with the prices and such billing terms in effect at the time of your order. For all orders, WHOOP calculates and charges sales tax in accordance with applicable laws. You agree to pay all applicable taxes and shipping charges.
you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our Payment Processor (as defined below)) to immediately charge your payment method for the total amount of your order (including any applicable taxes and other charges).
Charges & Financial Obligations · Restriction or exception
If the payment method you provide cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled. You must resolve any payment problem WHOOP encounters before the order can proceed.
If the payment method you provide cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled. You must resolve any payment problem we encounter in order to proceed with your order.
Sharing & Disclosure · Permission or license
WHOOP may collect payment directly or use a third-party payment processor, and it says it uses Stripe and its affiliates for payment services. The processor's own terms, conditions and privacy policy apply in addition to these terms, and you agree to be bound by Stripe's Privacy Policy and Terms of Service. You consent to, and authorize, WHOOP and Stripe (and any other processor) sharing the information and payment instructions you provide with each other and with the provider of your payment method, to the minimum extent required to complete your transactions.
We may collect payments for the Products from you directly or we may use a third-party payment processor (“Payment Processor”) to bill you through a payment account selected by you at checkout or linked to your Account. We use Stripe, Inc. and its affiliates (“Stripe”) as a third-party service provider for payment services.
The processing of payments by a Payment Processor will be subject to the terms, conditions and privacy policies of such Payment Processor in addition to these Terms of Sale.
You agree to be bound by Stripe’s Privacy Policy (currently accessible at https://stripe.com/us/privacy) and its Terms of Service (currently accessible at https://stripe.com/ssa) and hereby consent and authorize WHOOP and Stripe and any other Payment Processor to share any information and payment instructions you provide with each other and the provider of your Payment Method to the minimum extent required to complete your transactions.
Charges & Financial Obligations · Restriction or exception
WHOOP says it is not responsible for errors by a payment processor. It also reserves the right to correct any error or mistake that it or a processor makes, even if payment has already been requested or received.
We are not responsible for any errors by a Payment Processor.
We reserve the right to correct any errors or mistakes that we or a Payment Processor make even if we or a Payment Processor have already requested or received payment.
Charges & Financial Obligations · Context
Your agreement with your payment provider governs your use of the payment method you chose. For your rights and liabilities as a cardholder or account holder you should refer to that agreement rather than to this one.
Payment Method. Your Payment Provider agreement governs your use of the designated Payment Method, and you must refer to that agreement, not this Agreement, to determine your rights and liabilities.
Charges & Financial Obligations · Restriction or exception
WHOOP may, in its sole discretion, create discounts and promotional codes, each subject to any extra terms set for that code. A promo code can be used only once per person, and only codes sent to you through official WHOOP communication channels are valid. Codes must be used for their intended audience and purpose and lawfully. They may not be duplicated, sold or transferred, or made available to the general public (for example by posting them on a public forum), unless WHOOP expressly permits it. Codes can only be used under their specific terms and are not redeemable for cash.
DISCOUNT AND PROMO CODES
We may, in our sole discretion, create discounts and promotional codes that may be redeemed for discounts or other benefits, subject to any additional terms that we establish on a per promotional code basis (“Promo Codes”).
Promo Codes may only be used once per person. Only Promo Codes sent to you through official WHOOP communications channels are valid.
(i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold, or transferred in any manner, or made available to the general public (whether posted to a public forum or otherwise), unless expressly permitted by us;
(iv) may only be used pursuant to the specific terms that we establish for such Promo Code; (v) are not redeemable for cash;
Charges & Financial Obligations · Permission or license
WHOOP may disable a promo code at any time for any reason without liability to WHOOP, and a promo code may expire before you use it.
(iii) may be disabled by us at any time for any reason without liability to us;
and (vi) may expire prior to your use.
Charges & Financial Obligations · Restriction or exception
Purchases from the store or an authorized reseller are for personal use only and are not authorized for resale, except that a consumer may individually sell products they bought for their own personal use. WHOOP reserves the right to refuse or cancel your order if it suspects you are buying products to resell them.
RESALE RESTRICTION
Purchases made on the Store or via an Authorized Reseller are intended for personal use only and are not authorized for resale (aside from the individual sale of Products by a consumer who purchased same for personal use).
We reserve the right to refuse or cancel your order if we suspect you are purchasing Products for resale.
Legal Rights & Agreement Rules · Restriction or exception
For store purchases, delivery charges and methods are as described on WHOOP's website. The estimated arrival or delivery date is not guaranteed, and you agree that WHOOP is not liable for late deliveries. WHOOP uses a third-party service provider to fulfill orders, and by ordering you acknowledge that neither WHOOP nor an authorized reseller has any responsibility or liability for delays that result from orders handled by that provider.
SHIPPING AND DELIVERY
For purchases made on the Store, our delivery charges and methods are as described on our website.
The estimated arrival or delivery date is not a guaranteed delivery date for your order, and you agree that we are not liable for late deliveries.
WHOOP uses a third-party service provider for fulfilling orders. By ordering any Product, you acknowledge that neither WHOOP nor Authorized Reseller has any responsibility or liability for any delays that may result from orders handled by such third-party service provider.
Charges & Financial Obligations · Procedure
If a delivery is refused, it is returned to WHOOP's warehouse. It may take up to 45 days for the returned items to be identified as refused and processed for a refund.
Refused deliveries will be returned to our warehouse. It may take up to 45 days for the returned items to be identified as refused and processed for a refund.
Charges & Financial Obligations · Context
For WHOOP devices ordered and shipped as part of a WHOOP membership order, these Terms of Sale do not set the return policy. They point to WHOOP's Terms of Use for it.
RETURNS FOR REFUND
Our Return Policy for WHOOP Devices that are part of a WHOOP Membership Order. For the return policy for WHOOP Devices ordered and shipped in connection with a WHOOP Membership, see the Terms of Use.
Charges & Financial Obligations · Procedure
For apparel and accessories bought from the WHOOP store, WHOOP accepts unworn returns within 30 days of delivery, unless the item is marked final sale (the examples given are Boxers and WHOOP Your Way). Members who are not WHOOP Pro members must pay the cost of shipping the return. You start a return by submitting a request at support.whoop.com. WHOOP can reject a return if the product is worn or used, and in that case the member receives no refund.
Our Return Policy for other Products. If you purchased apparel and accessories from the Store, WHOOP will accept all unworn returns within thirty (30) days of delivery, unless marked as final sale (i.e., Boxers, WHOOP Your Way).
Non-WHOOP Pro members must cover the cost of shipping to return the applicable Product. To initiate a return, please visit support.whoop.com and submit a request.
WHOOP reserves the right to reject the return if the product is worn or used. In this case, the member will not receive a refund.
Charges & Financial Obligations · Procedure
Members can exchange unused and unworn apparel and accessories bought from the store for free, subject to these terms. WHOOP accepts exchanges within 30 days of delivery unless the item is marked final sale (the examples given are Boxers and WHOOP Your Way). You start the process at support.whoop.com. WHOOP can reject the request if the product is worn or used, and in that case the member is charged for the exchanged product.
Exchange Policy. If you purchased apparel and accessories from the Store, members can exchange these unused and unworn purchases for free, subject to the terms and conditions herein.
WHOOP accepts all unused and unworn apparel and accessory exchanges within thirty (30) days of delivery, unless marked as final sale (i.e., Boxers, WHOOP Your Way).
To initiate a return, please visit support.whoop.com and submit a request. WHOOP reserves the right to reject the return if the product is worn or used. In this case, the member will be charged for the exchanged product.
Charges & Financial Obligations · Restriction or exception
If you bought apparel or accessories from an authorized reseller, you must return the initial purchase to the original point of sale for a refund, under that reseller's return policy. Exchanges also have to start at the original point of sale and follow the reseller's exchange policy. WHOOP says it will never issue a refund or an exchange for apparel or accessories bought from an authorized reseller or any other third-party retailer or marketplace.
If you purchased apparel and accessories from an Authorized Reseller, you must return the initial purchase to the original point of sale for a refund, subject to the Authorized Reseller’s return policy.
WHOOP will not at any time issue a refund for any apparel or accessories purchases made from an Authorized Reseller or any other third-party retailer or any other third-party marketplace.
exchanges must be initiated at the original point of sale. All exchanges are subject to the exchange policy of the Authorized Reseller. WHOOP will not at any time issue an exchange for any apparel or accessories purchases made from an Authorized Reseller or any other third-party retailer or any other third-party marketplace.
Legal Rights & Agreement Rules · Restriction or exception
The terms say only products sold through the store or an authorized reseller, and by WHOOP Authorized Partners, are compatible with the products, including the WHOOP device. You agree that a lack of compatibility is not a defect that supports a claim under WHOOP's Limited Warranty, which is described in the Terms of Use.
COMPATIBILITY
Products sold through the Store or via an Authorized Reseller and by WHOOP Authorized Partners are the only items compatible with the Products, including but not limited to the WHOOP Device.
You agree that lack of compatibility does not constitute a defect giving rise to a claim under our Limited Warranty described in our Terms of Use (“Limited Warranty”).
Legal Rights & Agreement Rules · Restriction or exception
You are solely responsible for damage to your product, and to any other peripherals, accessories or apparel used with it, that results from your use of any product or service that is not compatible with the product.
Furthermore, you will be solely responsible for damage resulting to your Product, and any other peripherals, accessories, or apparel used in conjunction with the Product, due to your use of any product or service that is not compatible with the Product.
Legal Rights & Agreement Rules · Restriction or exception
Except for the Limited Warranty, and to the extent applicable laws allow, the store and all products are provided 'as is' and 'as available' without any express or implied warranties or conditions. WHOOP disclaims all implied warranties and conditions, including (not limited to) title, merchantability, non-infringement of third parties' rights and fitness for a particular purpose.
WARRANTIES AND DISCLAIMERS
EXCEPT FOR THE LIMITED WARRANTY, TO THE EXTENT PERMITTED UNDER APPLICABLE LAWS, THE STORE AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF ANY KIND AND WE HEREBY DISCLAIM ALL IMPLIED WARRANTIES AND CONDITIONS, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE.
Legal Rights & Agreement Rules · Restriction or exception
You use all products at your own discretion and risk. Other than as the Limited Warranty provides, and to the extent applicable laws permit, you are solely responsible for, and WHOOP disclaims, any loss, liability or damages resulting from your use of a product, including damage or loss to the product itself.
You use any and all Products at your own discretion and risk. Other than as provided for under the Limited Warranty, to the extent permitted by applicable laws, you will be solely responsible for (and WHOOP disclaims) any and all loss, liability, or damages resulting from your use of a Product, including damage or loss to your Product.
Legal Rights & Agreement Rules · Restriction or exception
To the extent applicable laws allow, WHOOP, authorized resellers, WHOOP Authorized Partners, and their officers, directors, agents, employees, representatives and contractors, together with WHOOP's licensors (together the 'WHOOP Parties'), are not liable for indirect damages. The examples given include incidental, special or consequential damages, lost profits, and damages from lost data or business interruption, even if WHOOP was told such damages were possible.
LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICABLE LAWS, (A) IN NO EVENT SHALL WE OR AN AUTHORIZED RESELLER OR WHOOP AUTHORIZED PARTNER, NOR ANY SUCH PARTY’S OFFICERS, DIRECTORS, AGENTS, EMPLOYEES, REPRESENTATIVES, CONTRACTORS, OR WHOOP’S LICENSORS (COLLECTIVELY, THE “WHOOP PARTIES”)
BE LIABLE FOR ANY INDIRECT DAMAGES (INCLUDING, WITHOUT LIMITATION, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION), EVEN IF WHOOP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
Legal Rights & Agreement Rules · Restriction or exception
To the extent applicable laws allow, the total amount the WHOOP Parties can owe you is capped at the greatest of three figures: the amount you paid for the particular product, $100, or the remedy or penalty imposed by the statute or regulation under which your claim arises. The terms describe these damage limits as fundamental elements of the basis of the bargain between you and WHOOP or the authorized reseller.
(B) IN NO EVENT SHALL THE AGGREGATE AMOUNT THAT THE WHOOP PARTIES ARE LIABLE TO YOU EXCEED THE GREATER OF (I) THE AMOUNT PAID FOR A PARTICULAR PRODUCT, (II) $100, OR (III) THE REMEDY OR PENALTY IMPOSED BY THE STATUTE OR REGULATION UNDER WHICH SUCH CLAIM ARISES
THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN WHOOP OR AUTHORIZED RESELLER AND YOU.
Legal Rights & Agreement Rules · Restriction or exception
Some states and jurisdictions do not allow certain damages to be excluded or limited. If those laws apply to you, some or all of the exclusions and limits above may not apply, and in those places WHOOP's liability is limited only to the greatest extent the law permits.
SOME STATES AND JURISDICTIONS, DO NOT ALLOW EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
Legal Rights & Agreement Rules · Restriction or exception
For users from New Jersey, the Warranties and Disclaimers section and the Limitation of Liability section are intended to be, and are, only as broad as New Jersey law allows. If any provision in those sections is held invalid under New Jersey law, that does not affect the validity of the remaining provisions of the applicable sections.
IF YOU ARE A USER FROM NEW JERSEY, SECTION 12 (WARRANTIES AND DISCLAIMERS) AND SECTION 13 (LIMITATION OF LIABILITY) ARE INTENDED TO BE, AND ARE, ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF THE STATE OF NEW JERSEY.
IF ANY PROVISION OF THESE SECTIONS IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE INVALIDITY OF SUCH PROVISION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PROVISIONS OF THE APPLICABLE SECTIONS.
Sharing & Disclosure · Permission or license
By placing an order you agree that WHOOP may store, share, process and use data collected from your order form or phone, fax or email order in order to process the order. WHOOP works with other companies that help it provide products, such as freight carriers and credit card processing companies, and you direct WHOOP to share certain information with them for that purpose.
DATA PROTECTION
By placing an order for Products, you agree and understand that WHOOP may store, share, process and use data collected from your order form or phone/fax/email order for the purposes of processing the order.
WHOOP works with other companies that help WHOOP provide Products to you, such as freight carriers and credit card processing companies, and you direct WHOOP to share certain information with these companies for this purpose.
Use & Processing · Context
You acknowledge that the processing of any of your personal information is governed by WHOOP's Privacy Policy, which these terms link to.
You acknowledge that the processing of any of your personal information is governed by our Privacy Policy.
Legal Rights & Agreement Rules · Restriction or exception
You communicate with WHOOP electronically when you use the store or email WHOOP. You agree that all agreements, notices, disclosures and other communications WHOOP gives you electronically satisfy any legal requirement that they be in writing.
ELECTRONIC COMMUNICATIONS
You are communicating with WHOOP electronically when you use the Store or send an email to WHOOP. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Data Access & Collection · Company practice
When you order through the store, WHOOP collects and stores your email address. From then on it uses that address to send you information about its products and services unless you opt out of those emails.
When you order through the Store, we collect and store your email address. From that point forward, your email address is used to send you information about our products and services unless you opt-out of such emails.
Legal Rights & Agreement Rules · Procedure
WHOOP may send notifications, whether required by law or for marketing or other purposes, by email (at its option) to the email address associated with your order. WHOOP is not responsible for automatic filtering you or your network provider applies, and recommends adding @whoop.com addresses to your address book. For email notifications, the date the message is sent is treated as the date of notification.
NOTIFICATIONS
WHOOP may provide notifications to you as required by law or for marketing or other purposes via (at its option) email to the email associated with your order.
WHOOP is not responsible for any automatic filtering you or your network provider may apply to email notifications.
For notifications made by e-mail, the date on which the message is sent will be deemed the date on which such notification is transmitted.
Legal Rights & Agreement Rules · Restriction or exception
WHOOP is not liable for any failure or delay in performing its obligations under a contract if an act or event beyond its reasonable control causes it. The examples include acts of God, strikes or other industrial action by third parties, civil commotion, riot, terrorist attack, war, fire, explosion, storm, flood, earthquake, epidemic or other natural disaster, telecommunications network failure, and impossibility of using rail, shipping, air or road transport.
FORCE MAJEURE
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by an act or event beyond our reasonable control, including without limitation acts of God, strikes, lock-outs or other industrial action by third parties, civil commotion, riot, terrorist attack, war, fire, explosion, storm, flood, earthquake, epidemic or other natural disaster, failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
Legal Rights & Agreement Rules · Restriction or exception
If a court with competent jurisdiction finds any provision of these Terms of Sale invalid, that does not affect the validity of the remaining provisions, which stay in full force and effect.
SEVERABILITY
If any provision of these Terms of Sale is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Sale, which shall remain in full force and effect.
Legal Rights & Agreement Rules · Restriction or exception
If WHOOP fails to act on or enforce a provision, that is not a waiver of that provision or any other. A waiver is effective against WHOOP only if it is made in writing, and it does not carry over to any other or later instance.
NON-WAIVER
Failure by us to act on or enforce any provision of these Terms of Sale shall not be construed as a waiver of that provision or any other provision in these Terms of Sale. No waiver shall be effective against us unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance.
Legal Rights & Agreement Rules · Restriction or exception
You agree not to export or re-export, directly or indirectly, the products or services, or related technical information, to any destination or person prohibited or restricted by U.S. export control laws and regulations or by applicable laws of the country where you reside.
EXPORT CONTROLS
You will not export or re-export, directly or indirectly, the products or services, or any technical information related thereto, to any destination or person prohibited or restricted by U.S. export control laws and regulations and any applicable laws of the country you reside.
Legal Rights & Agreement Rules · Restriction or exception
These Terms of Sale are governed by the internal substantive laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law provisions. You expressly agree to submit to the exclusive personal jurisdiction of the state and federal courts sitting in the City of Boston, Massachusetts.
GOVERNING LAW AND JURISDICTION
These Terms of Sale are governed by the internal substantive laws of the Commonwealth of Massachusetts, without respect to its conflict of law provisions. You expressly agree to submit to the exclusive personal jurisdiction of the state and federal courts sitting in the City of Boston in the Commonwealth of Massachusetts.
Legal Rights & Agreement Rules · Restriction or exception
Additional terms may apply to certain products. If these Terms of Sale conflict with any additional terms, including WHOOP's Terms of Use, the additional terms, including the Terms of Use, control.
ADDITIONAL TERMS
Additional terms may apply to certain Products. In the event there is a conflict between these Terms of Sale and any additional terms (including our Terms of Use), the additional terms (including our Terms of Use) will control.
Legal Rights & Agreement Rules · Context
After the first copy, the saved page contains a second copy of the Terms of Sale under a 'WHOOP TERMS OF SALE' heading. Its paragraphs are word for word the same as the first copy, so the rules on the cards for the first copy apply to it without change. The only addition is a line reading 'LAST UPDATED: October 9, 2025', which repeats the 10/9/2025 date shown at the top of the page.
> LAST UPDATED: 10/9/2025
> ## WHOOP TERMS OF SALE
LAST UPDATED: October 9, 2025
Legal Rights & Agreement Rules · Context
After the second copy, the saved page contains a third copy of the Terms of Sale under a 'WHOOP TERMS OF SALE' heading, again with the 10/9/2025 date at its start. Its paragraphs are word for word the same as the first copy, so the rules on the cards for the first copy apply to it without change.
> LAST UPDATED: 10/9/2025
> ## WHOOP TERMS OF SALE