Charges & Financial Obligations · Company practice
Payment data: payment processors collect card details, WHOOP does not see card numbers
WHOOP may collect payment and transactional data needed to complete orders on the website or through the Services, listed as name, email address, payment card information, bank account number and billing information, plus transaction history. In the same item WHOOP says it does not have access to payment card numbers, and that its payment processors collect the financial information needed to process payments under the processor's own services agreement and privacy policy. The item both lists "payment card information" and says WHOOP lacks card numbers; the processors' own terms are not part of this policy.
Supporting quotations
Payment and transactional data needed to complete your orders on the website or through the Services (including name, email address, payment card information, bank account number, billing information) and your transaction history, although WHOOP does not have access to payment card numbers.
Our payment processors will collect the financial information necessary to process your payments in accordance with the payment processor’s respective services agreement and privacy policy;
Qualifications & exceptions
- The list names payment card information and a bank account number, while the same item says WHOOP does not have access to payment card numbers.
- Financial information collected by payment processors is governed by the processor's agreement and privacy policy.
Not stated here
- The processors are not named and their policies are not supplied.
- What WHOOP receives instead of card numbers is not stated.