Refreshed Tech Privacy Policy

WHOOP · Official agreement

Read the agreement

27 of 27 cards

Legal Rights & Agreement Rules · Company commitment

Refreshed Tech says it adheres to CalOPPA and COPPA

Under the heading Compliance with Privacy Acts, Refreshed Tech says it adheres to the California Online Privacy Protection Act and the Children's Online Privacy Protection Act. The policy only names these laws; it does not set out what they require or how Refreshed Tech meets them.

Supporting quotations

We adhere to the California Online Privacy Protection Act and the Children’s Online Privacy Protection Act.
Compliance with Privacy Acts

Qualifications & exceptions

  • The statement names the laws without describing their requirements.

Not stated here

  • The policy does not say how adherence is achieved or what the named laws require.

Data Access & Collection · Company commitment

Refreshed Tech does not knowingly collect data from people under 16 and will delete it if told

Refreshed Tech says it does not knowingly collect data from individuals under 16. If you believe it has inadvertently collected such data, you can contact it at the email address given and it says it will promptly delete the information. The age threshold stated is 16, while the policy also names the Children's Online Privacy Protection Act in the preceding sentence; the policy does not explain how those two relate.

Supporting quotations

We do not knowingly collect data from individuals under 16.
If you believe we have inadvertently collected such data, please contact us at
we will promptly delete the information

Qualifications & exceptions

  • The commitment is limited to knowing collection; inadvertent collection is handled by deletion after someone contacts Refreshed Tech.

Not stated here

  • The policy describes no age check or parental consent step.
  • "Promptly" is not defined as a time period.

Cross-references

Legal Rights & Agreement Rules · Restriction or exception

The policy does not cover data gathered offline

The section called Online Privacy Policy Only says the policy applies solely to information collected through the Refreshed Tech website and does not extend to data gathered offline. Statements elsewhere in the policy, including those about collection, sharing, retention and rights, should be read with that limit. The SMS section describes an opt-in by texting a phone number, which is not an action on the website, and the policy does not say whether data from that text exchange counts as information collected through the website.

Supporting quotations

This Privacy Policy applies solely to information collected through our website and does not extend to data gathered offline.
Online Privacy Policy Only
By texting the keywords DEALS or JOIN to +1 (260) 829-3554

Qualifications & exceptions

  • The limit is stated as applying "solely" to website-collected information.

Not stated here

  • The policy does not say whether text-message opt-in data or trade-in information handled through service providers counts as collected through the website.
  • The policy does not say what rules apply to data gathered offline.

Cross-references

Legal Rights & Agreement Rules · Procedure

Updates are posted on the policy page with the modification date

Refreshed Tech says any updates to the policy will be posted on the same page, with the modification date noted above. The policy does not describe emailing or otherwise notifying users of changes. Because the policy says using the website means you agree to its terms, a change posted on the page is the only notice the text describes.

Supporting quotations

Any updates to this Privacy Policy will be posted on this page, with the modification date noted above.
Changes to Our Privacy Policy
By using our website, you agree to the terms of this policy.
Last modified · 03/12/26

Qualifications & exceptions

  • The only notice described is posting on the page with a modification date.

Not stated here

  • The policy does not say whether users are told directly of material changes, or how far in advance updates take effect.

Legal Rights & Agreement Rules · Procedure

Questions, rights requests and deletion requests go to one email address

For questions or concerns about the policy, the policy tells you to contact Refreshed Tech at its email address. The same email address is given for exercising California rights, for making requests under the EEA, UK and other international rights section, for help with text messages and for reporting inadvertent collection of data from people under 16. The policy gives no postal address or phone number for privacy contacts.

Supporting quotations

For questions or concerns about this Privacy Policy, contact us at info@refreshedtech.com.
Contact Information
To exercise any of these rights, contact us at
To make a request, contact us at
Your California Privacy Rights (CCPA/CPRA)
Your GDPR & International Rights

Not stated here

  • The policy does not name a privacy officer or state a response time.

Legal Rights & Agreement Rules · Context

Policy shows an effective date and a last-modified date

The page shows this Refreshed Tech Privacy Policy as effective on 09/19/24 and last modified on 03/12/26.

Supporting quotations

Effective · 09/19/24Last modified · 03/12/26

Not stated here

  • The policy gives no explanation of what changed on the last-modified date.
  • The text supplied does not say whether this version replaced an earlier one with different terms.

Legal Rights & Agreement Rules · Context

Using the website counts as agreeing, and the policy covers website data only

The policy says that by using the Refreshed Tech website you agree to the terms of the policy. It also says the policy applies solely to information collected through the website and does not extend to data gathered offline. So the policy is framed around website-collected information; the text does not say what rules apply to data Refreshed Tech gathers offline.

Supporting quotations

By using our website, you agree to the terms of this policy.
This Privacy Policy applies solely to information collected through our website and does not extend to data gathered offline.
Online Privacy Policy Only

Qualifications & exceptions

  • The scope limit is in the later "Online Privacy Policy Only" section and is stated as applying solely to information collected through the website.
  • The text-message opt-in described in the SMS section happens by texting a phone number, and the policy does not say whether that counts as information collected through the website.

Not stated here

  • The policy does not say what protections cover data collected offline.
  • The policy does not define what counts as using the website or how agreement is shown.

Data Access & Collection · Company practice

Personal information you voluntarily provide, such as name, email, address and phone number

Refreshed Tech says it collects personal information that you voluntarily provide, such as when filling out forms, registering, placing an order or engaging with services on its website. The list shows name, email address, mailing address and phone number, introduced with "may include", so these are examples of what can be collected rather than a closed list.

Supporting quotations

We collect personal information when you voluntarily provide it, such as when filling out forms, registering, placing an order, or engaging with services on our website. This may include:
Name
Email address
Mailing address
Phone number
We do not knowingly collect data from individuals under 16.
Compliance with Privacy Acts

Qualifications & exceptions

  • The list is introduced by "This may include:", so it is not stated to be complete.
  • The later Compliance with Privacy Acts section says Refreshed Tech does not knowingly collect data from individuals under 16.

Not stated here

  • Payment card details, device or trade-in details and information collected automatically are not named in this list; cookies and service providers are described in other sections.
  • The sentence is about information you voluntarily provide and does not say whether other information is gathered another way.

Data Access & Collection · User right or choice

You can browse without submitting personal information

The policy says you can browse the Refreshed Tech site anonymously without submitting personal information. This speaks to personal information you would submit yourself. The cookies section separately says cookies are used on the site, with analytics and marketing cookies used only with your consent, so browsing without submitting information is not stated to mean that no cookies or usage data are involved.

Supporting quotations

You can browse our site anonymously without submitting personal information.
We use cookies to enhance your experience on our website.

Qualifications & exceptions

  • Cookies are addressed separately and may still apply while browsing.

Not stated here

  • The policy does not say what data is recorded about visitors who browse without submitting information, beyond the cookie description.

Use & Processing · Permission or license

Texting DEALS or JOIN opts you in to recurring promotional text messages

By texting the keyword DEALS or JOIN to the phone number given, you consent to receive recurring promotional SMS messages from Refreshed Tech, including exclusive discount codes and special offers that can be redeemed on Whatnot. The policy adds that message frequency varies, message and data rates may apply, and consent to receive SMS messages is not a condition of purchase.

Supporting quotations

By texting the keywords DEALS or JOIN to +1 (260) 829-3554, you consent to receive recurring promotional SMS text messages from Refreshed Tech, including exclusive discount codes and special offers redeemable on Whatnot.
Message frequency varies.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.

Qualifications & exceptions

  • Message and data rates may apply.
  • Consent to receive SMS messages is not a condition of purchase.

Not stated here

  • The policy does not say how many messages to expect; it says only that frequency varies.
  • The policy does not say whether any other way of giving a phone number also counts as SMS consent; the usage section has a broader consent sentence (see the marketing communications card).

Use & Processing · User right or choice

Reply STOP to opt out of texts, or HELP or email for help

You can opt out of the text messages at any time by replying STOP to any message. For help, you can reply HELP or contact Refreshed Tech at the email address given.

Supporting quotations

To opt out at any time, reply STOP to any message.
For help, reply HELP or contact us at

Qualifications & exceptions

  • The STOP instruction is described for the text messages; the policy's separate email opt-out route is through the instructions in the messages themselves.

Not stated here

  • The policy does not say how quickly an opt-out takes effect.

Legal Rights & Agreement Rules · Restriction or exception

Carriers are not liable for delayed or undelivered messages

The policy lists, among the text message terms, that carriers are not liable for delayed or undelivered messages. It describes carrier responsibility only; it does not say what Refreshed Tech itself is responsible for if messages are delayed or not delivered.

Supporting quotations

Carriers are not liable for delayed or undelivered messages.

Not stated here

  • The policy does not say whether Refreshed Tech takes any responsibility for message delivery.

Sharing & Disclosure · Company commitment

Mobile opt-in data and SMS consent are not shared for third-party marketing

Refreshed Tech says mobile opt-in data and your consent to receive SMS messages will not be shared with any third parties or affiliates for marketing or promotional purposes. The promise is limited to marketing or promotional sharing of that data and consent.

Supporting quotations

Mobile opt-in data and your consent to receive SMS messages will not be shared with any third parties or affiliates for marketing or promotional purposes.

Qualifications & exceptions

  • The limit is on sharing for marketing or promotional purposes.

Not stated here

  • The statement does not say whether this data can be used or disclosed for other purposes, or which provider sends the text messages; no SMS provider is named in the service providers list.

Use & Processing · Company practice

Information is used to improve the site and customer service and for communications

Refreshed Tech says the personal information it collects may be used to improve its website using your feedback, to enhance customer service by responding more effectively to your needs, and for communication, which can include product updates, promotions, newsletters or other marketing materials. The statement is phrased as "may be used", so these are permitted uses rather than a complete or exclusive list.

Supporting quotations

The personal information we collect may be used in the following ways:
To improve our website: Your feedback helps us make ongoing enhancements.
To enhance customer service: Your data allows us to respond more effectively to your needs.
For communication: We may send you product updates, promotions, newsletters, or other marketing materials via email or SMS.

Qualifications & exceptions

  • Phrased as "may be used in the following ways".

Not stated here

  • The policy does not say whether other uses exist beyond those listed.

Use & Processing · User right or choice

Providing information counts as agreeing to marketing emails or texts, with an opt-out in each message

The policy says Refreshed Tech may send product updates, promotions, newsletters or other marketing materials by email or SMS, and that by providing your information you agree to receive such communications. You may opt out at any time through the instructions in the messages. This broad agreement sentence sits alongside the SMS text, which says consent to receive SMS messages is not a condition of purchase and describes opting in by texting a keyword, so the two statements do not say exactly the same thing about when text-message consent is given.

Supporting quotations

For communication: We may send you product updates, promotions, newsletters, or other marketing materials via email or SMS.
By providing your information, you agree to receive such communications. You may opt out at any time through the instructions provided in the messages.
Consent to receive SMS messages is not a condition of purchase.

Qualifications & exceptions

  • Opt-out is through the instructions provided in the messages.

Not stated here

  • The policy does not say whether providing a phone number when placing an order is enough to receive marketing texts, or whether the keyword opt-in is required.
  • The policy does not say whether the email opt-out and the STOP reply are separate.

Cross-references

  • contrast (model-proposed): Texting DEALS or JOIN opts you in to recurring promotional text messages — contrast: The usage section says providing your information means you agree to receive marketing by email or SMS, while the SMS section describes opting in by texting a keyword and says SMS consent is not a condition of purchase. The two pull in different directions on when text-message consent is given.

Sharing & Disclosure · Company commitment

Refreshed Tech says it does not sell or trade your personal information

The policy says Refreshed Tech does not sell or trade your personal information. The California section repeats that it does not sell or share personal information as those terms are defined under the CCPA/CPRA. The statements use the company's own words and, in the California section, the statutory definitions, which the policy does not set out.

Supporting quotations

We do not sell or trade your personal information.
We do not sell or share your personal information as those terms are defined under the CCPA/CPRA.

Qualifications & exceptions

  • The next sentence in the disclosure section allows sharing with third-party partners, so "does not sell or trade" is not the same as "does not share with anyone".
  • The second statement is tied to the CCPA/CPRA definitions of sell and share.

Not stated here

  • The policy does not define sell, trade or share for the first statement.

Sharing & Disclosure · Permission or license

Personal information may be shared with trusted partners who keep it confidential

Refreshed Tech says it may share your personal information with trusted third-party partners who assist in running its website and business, provided they agree to keep your information confidential. The service providers section gives examples of such providers.

Supporting quotations

However, we may share it with trusted third-party partners who assist in running our website and business, provided they agree to keep your information confidential.

Qualifications & exceptions

  • The sharing is conditioned on the partners agreeing to confidentiality.

Not stated here

  • The sentence does not say what the confidentiality agreement covers or whether partners may use the information for their own purposes.

Cross-references

Sharing & Disclosure · Permission or license

Non-personally identifiable data may be shared for advertising or other purposes

The policy says non-personally identifiable data may be shared for advertising or other purposes. It does not define what non-personally identifiable data means, who receives it or which other purposes are meant.

Supporting quotations

Non-personally identifiable data may be shared for advertising or other purposes.

Qualifications & exceptions

  • The statement covers non-personally identifiable data, not personal information.

Not stated here

  • The policy does not define non-personally identifiable data or limit the other purposes, and it does not say whether data that has been anonymized from personal information qualifies.

Sharing & Disclosure · Company practice

Service providers named include a trade-in tool vendor, payment processors and analytics tools

Refreshed Tech says it relies on a limited set of trusted providers to operate its services. Examples given include Reusely, which powers the device buyback and trade-in quoting tools, payment processors that issue payments and process purchases, and analytics and tag management tools such as Google Tag Manager. The policy says these providers may process your information only as needed to perform services on Refreshed Tech's behalf.

Supporting quotations

We rely on a limited set of trusted providers to operate our services. These may include:
Reusely — powers our device buyback and trade-in quoting tools.
Payment processors — to issue payments and process purchases.
Analytics & tag management (e.g. Google Tag Manager and analytics tools) — to understand site usage.
These providers may process your information only as needed to perform services on our behalf.

Qualifications & exceptions

  • The list is introduced by "These may include", so other providers are not excluded.
  • Processing is limited to what is needed to perform services on Refreshed Tech's behalf.

Not stated here

  • The policy does not say what personal information each provider receives, where it is processed or whether providers keep their own copies.
  • The policy names no SMS provider or other categories of provider.

Retention & Deletion · Company practice

Information is kept as long as necessary, then securely deleted or anonymized

Refreshed Tech says it keeps personal information only as long as necessary to fulfill the purposes in the policy, to comply with legal, tax or accounting obligations, and to resolve disputes. When it is no longer needed, the information is securely deleted or anonymized.

Supporting quotations

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to comply with legal, tax, or accounting obligations, and to resolve disputes. When no longer needed, information is securely deleted or anonymized.

Qualifications & exceptions

  • Retention may extend for legal, tax or accounting obligations and to resolve disputes.

Not stated here

  • The policy gives no specific retention periods and does not say whether backups are covered.

Legal Rights & Agreement Rules · User right or choice

California residents can ask to know, access, delete or correct their information

If you are a California resident, the policy says you have the right to know what personal information Refreshed Tech collects, to request access to or deletion of it, to correct inaccurate information, and not to be discriminated against for exercising these rights. To exercise a right, you contact Refreshed Tech at the email address given.

Supporting quotations

If you are a California resident, you have the right to know what personal information we collect, to request access to or deletion of that information, to correct inaccurate information, and to not be discriminated against for exercising these rights.
To exercise any of these rights, contact us at
Your California Privacy Rights (CCPA/CPRA)

Qualifications & exceptions

  • The rights are stated for California residents.

Not stated here

  • The section does not describe how identity is verified, how long Refreshed Tech takes to respond or whether any exceptions apply to deletion.

Legal Rights & Agreement Rules · User right or choice

People in the EEA, UK or similar regions have access, correction, deletion and other rights

If you are located in the European Economic Area, the United Kingdom or another region with data-protection laws, the policy says you have the right to access, correct, delete, restrict or object to the processing of your personal data, and to data portability. To make a request, you contact Refreshed Tech at the email address given.

Supporting quotations

If you are located in the European Economic Area, the United Kingdom, or another region with data-protection laws, you have the right to access, correct, delete, restrict, or object to our processing of your personal data, and to data portability.
To make a request, contact us at
Your GDPR & International Rights

Qualifications & exceptions

  • The rights apply to people located in the listed regions or other regions with data-protection laws.

Not stated here

  • The policy does not say which laws apply, the legal bases for processing or how requests are verified and answered.