Right to inspect or get a copy of your medical record
Under certain circumstances you have the right to inspect or obtain an electronic or paper copy of your medical record and other health information the medical group maintains about you. To request access you email privacy@canvasmedical.com; Canvas Medical maintains the electronic medical record system on behalf of the Medical Groups and coordinates these requests with them, and you do not need a Canvas account to submit a request. The group says it will usually provide a copy or summary within 30 days and may charge a reasonable, cost-based fee as permitted by law.
Supporting quotations
you have the right to inspect or obtain an electronic or paper copy of your medical record and other health information we maintain about you
please email privacy@canvasmedical.com
Canvas Medical maintains our electronic medical record system on behalf of the Medical Groups and coordinates these requests with us
You do not need a Canvas account to submit a request.
usually within 30 days of your request
We may charge a reasonable, cost-based fee as permitted by law.
Qualifications & exceptions
The right applies 'under certain circumstances'.
The 30-day timing is stated as 'usually', not as a guarantee.
A fee may be charged only if reasonable, cost-based and permitted by law.
Not stated here
The Notice does not say what the circumstances are, what the fee would be, or what happens if a request is denied.
'Medical Groups' is used in this section without a definition in the source.
Account & Service Control · User right or choice
Right to request a correction of your medical record
If you believe information in your medical record is incorrect or incomplete, you may ask the medical group to amend it by emailing privacy@canvasmedical.com. Canvas Medical coordinates amendment requests with the Medical Groups, which review and decide them in accordance with applicable law. If a request is approved, the group will amend or supplement the record as appropriate; medical records generally are not deleted. If a request is denied, the group will give a written explanation within the time required by law.
Supporting quotations
you may request that we amend your medical record by emailing privacy@canvasmedical.com
which review and decide such requests in accordance with applicable law
we will amend or supplement your medical record as appropriate
Medical records generally are not deleted.
we will provide a written explanation within the time required by law
Qualifications & exceptions
Approval is decided by the Medical Groups under applicable law, so the request is not guaranteed.
Approved changes amend or supplement the record; the Notice says records generally are not deleted.
Not stated here
The deadline for the written explanation is stated only as 'the time required by law'; no number of days is given.
The Notice does not say whether you can add a statement of disagreement.
Account & Service Control · User right or choice
Right to ask for communications in a specific way or place
You may ask the medical group to communicate with you in a specific way or at a specific location, and the group says it will accommodate reasonable requests.
Supporting quotations
You may ask us to communicate with you in a specific way or at a specific location.
We will accommodate reasonable requests.
Qualifications & exceptions
Only reasonable requests are promised.
Not stated here
The Notice does not define a reasonable request or say how to make the request.
Account & Service Control · Permission or license
A personal representative can exercise your rights
If an individual has legal authority to act on your behalf, such as through a healthcare power of attorney or guardianship, that individual may exercise your rights and make choices regarding your PHI.
Supporting quotations
If an individual has legal authority to act on your behalf, such as through a healthcare power of attorney or guardianship, that individual may exercise your rights and make choices regarding your PHI.
Qualifications & exceptions
Applies only to an individual who has legal authority to act for you; the examples given are a healthcare power of attorney and guardianship.
Not stated here
The Notice does not describe any proof the group requires.