WHOOP uses Stripe to process payments and you authorize sharing payment information with it and your payment provider
You must give WHOOP a valid credit card or other account information from an accepted payment provider as a condition of signing up. WHOOP may collect payments directly or use a third-party payment processor, and it uses Stripe, Inc. and its affiliates for payment services. Payments handled by a processor are subject to the processor's terms and privacy policies in addition to the agreement, and you agree to be bound by Stripe's Privacy Policy and Terms of Service. You consent to and authorize WHOOP, Stripe and any other Payment Processor to share the information and payment instructions you provide with each other and your Payment Provider, to the minimum extent required to complete your transactions. WHOOP says it is not responsible for errors by a Payment Processor.
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You must provide WHOOP with a valid credit card or other account information from a valid payment provider accepted by WHOOP (each, a “Payment Provider”) as a condition to signing up for a Membership and/or other subscriptions. We may collect payments from you directly or we may use a third-party payment processor (“Payment Processor”) for payment services. We use Stripe, Inc. and its affiliates (“Stripe”) as a third-party service provider for payment services.
The processing of payments by a Payment Processor will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to this Agreement.
and hereby consent and authorize WHOOP and Stripe and any other Payment Processor to share any information and payment instructions you provide with each other and your Payment Provider to the minimum extent required to complete your transactions. We are not responsible for any errors by a Payment Processor.
Qualifications & exceptions
Sharing is limited to the minimum extent required to complete your transactions.
Sharing is among WHOOP, Stripe and any other Payment Processor, and your Payment Provider.
Not stated here
Stripe's Privacy Policy and Terms of Service are third-party documents that are not part of this source.
Sharing & Disclosure · Restriction or exception
Tests are fulfilled by independent laboratories, and WHOOP does not guarantee appointment times or locations
Purchased Tests are fulfilled by independent third-party laboratories. Appointment availability and test completion may depend on those laboratories' policies, procedures and capacity, and WHOOP does not guarantee specific appointment times or locations.
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Purchased Tests are fulfilled by independent third-party laboratories. Availability of appointments and completion of tests may be subject to the policies, procedures, and capacity of such laboratories. WHOOP does not guarantee availability of specific appointment times or locations.
Not stated here
The text does not name the laboratories or say what information WHOOP shares with them.
Sharing & Disclosure · Permission or license
For Advanced Labs you consent to WHOOP sharing your information with Quest and clinicians and sign a HIPAA authorization
If you sign up for Advanced Labs and buy lab testing through WHOOP, your testing from Quest Diagnostics and your Clinical Report and Insights from SteadyMD or other independent clinicians (the Clinicians) are subject to extra terms. You expressly consent to WHOOP sharing your personal information with Quest Diagnostics and the Clinicians to provide the Advanced Labs services. Before you schedule any lab testing you must sign a HIPAA authorization that lets Quest Diagnostics and SteadyMD or the Clinician share your protected health information with WHOOP so WHOOP can provide the services.
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If you sign up for WHOOP Advanced Labs and purchase laboratory testing through WHOOP, your receipt of laboratory testing from Quest Diagnostics and the Clinical Report and Insights from SteadyMD or other independent clinicians (the “Clinicians”) are subject to the following terms:
You expressly consent to WHOOP sharing your personal information with Quest Diagnostics and Clinicians to provide you with the WHOOP Advanced Labs services;
Before you schedule any laboratory testing through WHOOP Advanced Labs, you will be required to sign an authorization in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) permitting Quest Diagnostics and SteadyMD and/or the Clinician (respectively) to share your protected health information with WHOOP to enable WHOOP to provide you with the WHOOP Advanced Labs services;
Qualifications & exceptions
Applies when you sign up for Advanced Labs and purchase laboratory testing through WHOOP.
The HIPAA authorization is required before you schedule any testing.
Not stated here
The text does not describe which personal information WHOOP shares with Quest Diagnostics and Clinicians, or how it is protected.
Sharing & Disclosure · Permission or license
You consent to WHOOP using and sharing personal data in Your Content, and WHOOP may keep copies for backup and security
To the extent Your Content contains personal data (as defined by the EU GDPR, the UK GDPR or other relevant law in your country), if you share it with third parties through the Services, you give WHOOP your consent to use and share that data. You also grant each user of the Services a non-exclusive license to access Your Content through the Services, if you have permitted that access in your Account settings, and to use, reproduce, distribute, prepare derivative works of, display, publish and perform it as the Services' functionality and the agreement allow. WHOOP may keep copies of Your Content for backup, security or maintenance, or as required by law.
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To the extent Your Content contains personal data (as defined by the EU General Data Protection Regulation, the UK General Data Protection Regulation, or other relevant law in your country), if you share such data with third parties through our Services, you grant your consent to us to use and share such data.
You also hereby grant each user of the Services a non-exclusive license to access Your Content through the Services, if you have permitted such access through your Account settings, and to use, reproduce, distribute, prepare derivative works of, display, publish and perform Your Content as permitted through the functionality of the Services and under this Agreement.
We may maintain copies of Your Content for purposes of backup, security, or maintenance, or as required by law.
Qualifications & exceptions
The consent applies to personal data in Your Content that you share with third parties through the Services.
The license to other users applies only if you have permitted access through your Account settings.
Not stated here
The text does not say with whom WHOOP may share the personal data or for what purposes beyond the Services.
The text does not say how long backup copies are kept.
Sharing & Disclosure · Permission or license
If a coach, team or other entity manages your use, Your Content may be shared with it and WHOOP disclaims its use
If your use of the Services is on behalf of, or managed by, a coach, team, organizing body or other entity you are affiliated with (a Managing Entity), Your Content may also be shared with it as more fully described in the Privacy Policy. You consent to that sharing and acknowledge and agree that WHOOP is not responsible for any use or disclosure of Your Content by the Managing Entity.
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If your use of the Services is on behalf of or managed by a coach, team, organizing body or other entity you are affiliated with (“Managing Entity”), Your Content may also be shared with that team or other organization as more fully described in our Privacy Policy. You consent to that sharing and acknowledge and agree that we are not responsible for any use or disclosure of Your Content by that Managing Entity.
Qualifications & exceptions
Applies only where your use is on behalf of or managed by a Managing Entity.
Not stated here
What is shared with a Managing Entity is described in the Privacy Policy, which is not part of this source.
Sharing & Disclosure · Restriction or exception
Third-party websites, apps and ads linked from the Services are outside WHOOP's control and used at your risk
The Services may link to third-party websites, applications and advertisements. When you click one, WHOOP does not warn you that you have left the Services, and you become subject to that destination's terms and privacy policies. These Third-Party Services are not under WHOOP's control, WHOOP is not responsible for them, and it provides them only as a convenience without reviewing, approving, monitoring, endorsing or warranting them or what they offer. You use links at your own risk, this agreement and WHOOP's policies no longer govern once you leave, and you should review their terms and policies, including privacy and data gathering practices, before any transaction.
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The Services may contain links to third-party websites (“Third-Party Websites”), applications (“Third-Party Applications”) and advertisements for third parties (“Third-Party Ads”) (collectively, the “Third-Party Services”). When you click on a link to a Third-Party Service, we will not warn you that you have left the Services and you become subject to the terms and conditions (including privacy policies) of another website or destination.
WHOOP is not responsible for any Third-Party Services. WHOOP provides these Third-Party Services only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Services, or any product or service provided in connection therewith. You use all links in Third-Party Services at your own risk. When you leave our Services, this Agreement and our policies no longer govern.
Sharing & Disclosure · Permission or license
WHOOP can remove content, disclose your identity to complainants, involve law enforcement and end your access
WHOOP reserves the right to remove or refuse to post any of Your Content for any or no reason in its sole discretion, and to take any action on Your Content it considers necessary or appropriate, including if it believes the content violates the agreement, infringes rights, threatens the safety of users or the public, or could create liability for WHOOP. It may disclose your identity or other information about you to any third party who claims your posted material violates their rights, including intellectual property or privacy rights. It may take appropriate legal action, including referral to and cooperation with law enforcement, for illegal or unauthorized use or if it believes criminal activity occurred. It may terminate or suspend your access to all or part of the Services for any or no reason, including violations. On determining a possible violation, WHOOP may at its sole discretion immediately end your license to use the Services, or change, alter or remove Your Content in whole or in part, without prior notice.
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Without limiting the foregoing, WHOOP reserves the right to: (a) remove or refuse to post any of Your Content for any or no reason in our sole discretion; (b) take any action with respect to any of Your Content that we deem necessary or appropriate in our sole discretion, including if we believe that such Content violates this Agreement, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Services or the public, or could create liability for WHOOP;
(c) disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy; (d) take appropriate legal action, including without limitation, referral to and cooperation with law enforcement and/or other applicable legal authorities, for any illegal or unauthorized use of the Services or if WHOOP otherwise believes that criminal activity has occurred; and/or (e) terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, any violation of this Agreement.
Upon determination of any possible violations by you of any provision of this Agreement, WHOOP, may, at its sole discretion immediately terminate your license to use the Services, or change, alter or remove Your Content, in whole or in part, without prior notice to you.
Qualifications & exceptions
Many of these rights are exercised in WHOOP's sole discretion and, for removal and suspension, "for any or no reason".
Disclosure of your identity is to a third party who claims your posted material violates their rights.
Sharing & Disclosure · Permission or license
If WHOOP believes a crime occurred, it may disclose information, including Your Content, for five listed purposes
If WHOOP believes criminal activity has occurred, then except where applicable law prohibits it, it reserves the right to disclose any information or materials on or in the Services in its possession in connection with your use, including Your Content, in order to (i) comply with laws, legal process or government requests, (ii) enforce the agreement, (iii) respond to claims that Your Content violates third-party rights, (iv) respond to your customer service requests, or (v) protect the rights, property or personal safety of WHOOP, its users or the public, and all enforcement or other government officials, as WHOOP in its sole discretion believes necessary or appropriate.
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If WHOOP believes that criminal activity has occurred, WHOOP reserves the right to, except to the extent prohibited by applicable law, disclose any information or materials on or in the Services, including Your Content, in WHOOP’s possession in connection with your use of the Services, to (i) comply with applicable laws, legal process or governmental request, (ii) enforce this Agreement, (iii) respond to any claims that Your Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property, or personal safety of WHOOP, its users or the public, and all enforcement or other government officials, as WHOOP in its sole discretion believes to be necessary or appropriate.
Qualifications & exceptions
Triggered by WHOOP's belief that criminal activity has occurred.
Does not apply to the extent prohibited by applicable law.
The necessity of disclosure is judged in WHOOP's sole discretion.
Not stated here
The text does not say to whom WHOOP discloses beyond naming enforcement or other government officials.