Connected Care Terms of Care

WHOOP · agreement dated August 5, 2026 · Official agreement

Read the agreement

4 of 59 cards in Account & Service Control

Account & Service Control · Permission or license

The Practice can change or discontinue Care features without notification

The Practice says it can always change the Care without notification. It lists four situations: to comply with law, regulation, court order or government action; to make technical adjustments and improvements, for example to address a security threat; to update and improve the Care; and to discontinue any feature or component of the Care. "We" here means the Practice.

Supporting quotations

Changes to Care
We can always change the Care without notification:
to comply with law, regulation, court order, or government action;
to make technical adjustments and improvements, for example to address a security threat;
to update and improve the Care; and
to discontinue any feature or component of the Care.

Not stated here

  • The text does not say whether the four listed situations are the only ones, whether you get any alternative or remedy when a feature is discontinued, or how this fits with the separate notice rules for changes to the agreement itself.

Account & Service Control · Context

The agreement lasts while you receive Care

The term of the agreement begins on the date you accept it and continues in full force and effect while you receive Care. Later provisions say some sections survive termination.

Supporting quotations

TERM
The term of this Agreement commences on the date when you accept this Agreement (as described in the preamble above) and continues in full force and effect while you receive Care.

Not stated here

  • This section does not describe how you or the Practice may end the Care or the agreement.

Account & Service Control · Permission or license

You consent to electronic communications that count as written

Communications between you and the Practice may take place electronically, including emails, notices the Practice posts, or communications by email. For contractual purposes you consent to receive communications from the Practice in electronic form and agree that all terms, agreements, notices, disclosures and other communications the Practice provides electronically satisfy any legal requirement that written communications would satisfy. This does not affect your statutory rights, including under the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. section 7001 et seq.

Supporting quotations

you (i) consent to receive communications from Practice in an electronic form
agree that all terms and conditions, agreements, notices, disclosures, and other communications that Practice electronically provides to you satisfy any legal requirement that such communications would satisfy if they were written
The foregoing does not affect your statutory rights, including but not limited to the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. §7001 et seq.

Account & Service Control · Restriction or exception

You must keep a valid email address; the Practice's email notice counts even if undeliverable

Where the Practice requires an email address you are responsible for giving it a valid, current one. If your address is invalid or cannot deliver notices required by the agreement, the Practice's dispatch of the email nonetheless counts as effective notice. You may give notice of changes to your email address at support@whoop.com. The agreement says such notice is deemed given when received by the Practice by letter delivered by nationally recognized overnight delivery service or first class prepaid mail at "the above address".

Supporting quotations

Where Practice requires that you provide an email address, you are responsible for providing Practice with a valid and current email address.
In the event that the email address you provide to Practice is not valid, or for any reason is not capable of delivering to you any notices required by this Agreement, Practice’s dispatch of the email containing such notice will nonetheless constitute effective notice.
You may give notice of any changes to your email address to Practice at support@whoop.com.
Such notice shall be deemed given when received by Practice by letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail at the above address.

Not stated here

  • The paragraph refers to "the above address" without giving one here; the Boston office address appears in the Dispute Resolution section.
  • It is unclear whether an email to support@whoop.com is itself effective notice of an address change, since the deeming sentence mentions only letters.