Account & Service Control · Company practice
Email verification and registration records help establish account ownership
Messenger registration uses an emailed verification code. If the email is not verified, the supplied data is deleted after one month. Wire may also store registration and verification dates and times and the registration device’s IP address to establish who registered an account or trace possible email misuse. It cites contract performance for this registration processing.
Supporting quotations
Users are only required to provide a username, email, and password to register for the Wire Messenger. Adding further information to a user profile is optional. Wire uses the so-called double opt-in procedure as part of the registration process to verify the provided email address. This means that after a user has registered for the Wire Messenger, an email with a verification code is sent to the user to confirm ownership of the email address. If an email address is not verified, the provided data will be deleted after one month. In addition to the information provided by the user in the registration form, Wire may also store the date and time of registration and verification, and the IP address of the device used in the registration process. This data is necessary to prove that the relevant account has been registered by a certain user or to trace the (possible) misuse of a user’s email address later.
The processing is necessary for the provision of the Wire Services to the user and, thus, based on Art. 31 sec. 2 lit. a FADP or Art. 6 sec. 1 lit. b GDPR (contract performance).